notification manager

Notification ManagerA Bidirectional Notification Management with fast performance ready to replace obsolete systems

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A bidirectional notification gateway that unifies all business notifications

in just one system, letting you manage and notify customers on a

multitude of communications channels (SMS / Email / PushApp /Social

Media, USSD, etc.) and compatible with virtual assistants.

With fast delivery, low response times and fast throughput, it replaces

obsolete systems and assure better connectivity with your customers.

Manage all customer notifications in just one system, monitor their status

and deliver them through different a variety of channels.

Notification Manager

Based on Open-source technologiesWithout the need of 3rd party licensing or to pay hidden fees, with great integration adaptability with other technologies and stacks,

pre-integrated with Ericsson and Oracle stacks.

API Integration


Create business notifications

Create and configure your notifications intuitively and effortlessly. Access a compact dashboard with information about sent, not sent, scheduled, or on queue notification requests.

Schedule messages

Plan business notification campaigns by scheduling their date and time of the day and program notifications to be delivered by channel or choice, or by customer’s preference.

Solution Highlights


Massive notifications

Create flows for massive notifications, with the option to bulk load contacts from external files.

Organize by category

Create and organize notifications by category and sub-category for better management.

Solution Highlights


Messages history

Access information of all notifications on the system, both Active and Inactive, and see all message history details, like creation dates, priority and content of the sent messages.

Future-Ready

Support for next-generation channels for customer interaction (Virtual Assistants –Amazon’s Alexa, Siri, Cortana, and Google Assistant).

Innovative ways to notify and interact with your clients.

Solution Highlights

www.readinessit.com/notification-manager


+ Centralized Notification Management: all in one single application;

+ Notification templates management;

+ Fast creation of new notification events: Subscriptions, delivery status, recharges,

phone balance, campaigns or service subscriptions, etc;

+ Connectivity with a variety of communication channels (SMS, email, PushApp, Push

Sat, USSD, and virtual assistants);

+ Built in Microservices architecture;

+ Low TCO - opensource technology;

+ Fully automated deployment via RPM + Ansible;

+ Configuration based horizontal scalability;

+ High degree of application configurability;

Solution Benefits

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Solution Features

+ OPs friendly: state of the art UX for back-office application management and configuration;

+ Easy and fast notification template creation and personalization;

+ Built-in time configuration for notifications;

+ Targeted and/or massive notifications;

+ Opt-In support for service subscriptions;

+ Notification filters & priority engine;

+ Whitelist/blacklist lists;

+ Notification Analytics reports available;

+ Configuration based application scalability

+ High throughput rate (400-500 TPS);

+ Fast performance (30-50 milliseconds);

+ Telco Grade application availability: up to 99,99%;

+ TMForum compliant APIs;


Scenario: campaign1. Telecom operator builds a new offer

and sends SMS notifications;

2. Customers are notified to opt-in and

subscribe the offer;

3. Customers reply and subscribe offer;

4. The system receives information to

activate the offer;

5. Customers receive notification about

the success of the operation.

Scenario: recharge1. Customers buy recharge Voucher;

2. Send SMS with the Code number;

3. System updates the recharge balance;

4. The customer is notified about the

success of the operation.

Scenario: billing1. Telecom operator notifies the payment

of a bill;

2. Customer pays the requested amount;

3. Receives a notification about the

success of the payment.

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Use Cases

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Architecture

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Full Stack IntegrationFull Stack Integration

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notification manager

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