novell linux management pack 1.0.1 for system center ... · novell linux management pack 1.0.1 for...
TRANSCRIPT
Novell®
novdocx (en) 17 Septem
ber 2009
AUTHORIZED DOCUMENTATION
Novell Linux Management Pack 1.0.1 for System Center Operations Manager
www.novell.com
Linux Management Pack for System Center Operations Manager
1.0.1December 8, 2009
User Guide
novdocx (en) 17 Septem
ber 2009
Legal Notices
Novell, Inc., makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc., makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. See the Novell International Trade Services Web page (http://www.novell.com/info/exports/) for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals.
Copyright © 2009 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.
Novell, Inc., has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed on the Novell Legal Patents Web page (http://www.novell.com/company/legal/patents/) and one or more additional patents or pending patent applications in the U.S. and in other countries.
Novell, Inc.404 Wyman Street, Suite 500Waltham, MA 02451U.S.A.www.novell.com
Online Documentation: To access the latest online documentation for this and other Novell products, see the Novell Documentation Web page (http://www.novell.com/documentation).
novdocx (en) 17 Septem
ber 2009
Novell Trademarks
For Novell trademarks, see the Novell Trademark and Service Mark list (http://www.novell.com/company/legal/trademarks/tmlist.html).
Third-Party Materials
All third-party trademarks are the property of their respective owners.
4 Novell
novdocx (en) 17 Septem
ber 2009
Linux Management Pack 1.0.1 for System Center Operations Manager
Contents
novdocx (en) 17 Septem
ber 2009
About This Guide 7
1 Getting Started 91.1 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91.2 Obtaining and Licensing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.3 Packages Included in the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3.1 SLES 10 x86_64 Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.3.2 SLES 10 i586 Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111.3.3 SLES 10 Noarch Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121.3.4 SLES 11 x86_64 Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121.3.5 SLES 11 i586 Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131.3.6 SLES 11 Noarch Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131.3.7 RHEL 5.x x86_64 Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131.3.8 RHEL 5.x i386 Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141.3.9 RHEL 5.x Noarch Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Installation 152.1 Installation Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152.2 Installing the Platform-Specific Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162.3 Importing and Configuring the Management Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.3.1 Importing the Management Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162.3.2 Configuring Run As Accounts and Run As Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.4 System Discovery and Deployment of Agent Extensions for the Management Pack . . . . . . . 192.4.1 Using Operations Manager Tasks to Deploy Agent Extensions for Linux Services. . 192.4.2 Manually Installing the Agent on SLES 10 Machines . . . . . . . . . . . . . . . . . . . . . . . . 202.4.3 Manually Installing the Agent on SLES 11 Machines . . . . . . . . . . . . . . . . . . . . . . . . 202.4.4 Manually Installing the Agent on RHEL 5 Machines . . . . . . . . . . . . . . . . . . . . . . . . . 21
3 Understanding Management Pack Operations 233.1 Novell General Services Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.1.1 Parts of the Novell General Services Management Pack . . . . . . . . . . . . . . . . . . . . . 233.1.2 Appearance of the General Services Management Pack in Operations Manager . . 25
3.2 CUPS Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263.2.1 Parts of the CUPS Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263.2.2 Appearance of the CUPS Service Management Pack in Operations Manager. . . . . 29
3.3 DHCP Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303.3.1 Parts of the DHCP Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303.3.2 Appearance of the DHCP Service Management Pack in Operations Manager. . . . . 34
3.4 DNS Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353.4.1 Parts of the DNS Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353.4.2 Appearance of the DNS Service Management Pack in Operations Manager . . . . . . 40
3.5 Firewall Service Management Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413.5.1 Parts of the Firewall Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413.5.2 Appearance of the Firewall Service Management Pack in Operations Manager. . . . 46
3.6 NFS Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473.6.1 Parts of the NFS Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473.6.2 Appearance of the NFS Service Management Pack in Operations Manager . . . . . . 52
3.7 OpenLDAP Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Contents 5
6 Novell
novdocx (en) 17 Septem
ber 2009
3.7.1 Parts of the OpenLDAP Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . 533.7.2 Appearance of the OpenLDAP Service Management Pack in Operations Manager. 60
3.8 Samba Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613.8.1 Parts of the Samba Service Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613.8.2 Appearance of the Samba Service Management Pack in Operations Manager . . . . 66
3.9 Linux Agent Extension Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683.9.1 Parts of the Linux Agent Extension Management Pack. . . . . . . . . . . . . . . . . . . . . . . 683.9.2 Appearance of the Linux Agent Extension Status Management Pack in Operations
Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703.10 Novell Support Advisor Management Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
3.10.1 Parts of the Novell Support Advisor Management Pack . . . . . . . . . . . . . . . . . . . . . . 723.10.2 Appearance of the Novell Support Advisor Management Pack in Operations
Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
About This Guide
This User Guide for the Novell® Linux* Management Pack explains how to install and navigate the Novell Linux Management Packs for Microsoft* Operations Manager 2007 (R2) RC.
Chapter 1, “Getting Started,” on page 9Chapter 2, “Installation,” on page 15Chapter 3, “Understanding Management Pack Operations,” on page 23
Audience
This document is intended for use by IT system administrators who monitor server operations. It can also be used by individuals who plan, design, and implement such a monitoring solution. If you have one of these roles, you should also have experience using Operations Manager 2007 (R2) and familiarity with administering Linux services (SUSE® and Red Hat*) in order to understand these procedures.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation, or go to www.novell.com/documentation/feedback.html (http://www.novell.com/documentation/feedback/feedback/index.html?page=/documentation/feedback/feedback/data/hc7znq4j.html) and enter your comments there.
Documentation Updates
For the most recent version of the Novell Linux Management Packs User Guide, visit the Novell Linux Management Pack Web site (http://www.novell.com/documentation/sles10_mgtpack/index.html).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party trademark.
About This Guide 7
8 Novell
novdocx (en) 17 Septem
ber 2009
Linux Management Pack 1.0.1 for System Center Operations Manager
1novdocx (en) 17 S
eptember 2009
1Getting Started
Novell® Linux* Management Pack for System Center Operations Manager expands the monitoring capabilities of Operations Manager in enterprise environments by enabling monitoring of key Linux services. A consolidated operations console displays the health of these services—along with Microsoft Cross Platform Extensions—so that you can respond to alerts, run diagnostics, and consider possible solutions for detected issues.
The Novell Linux Services Management Pack (NLMP) uses WS-Management 1.1, a Web services-based protocol that enables remote computer management over HTTP and HTTPS. WS-Management enables secure and efficient data transfers by requiring authentication and using HTTPS as the transport. It is required for all communication between NLMP and Linux systems.
This section includes the following information:
Section 1.1, “Product Features,” on page 9Section 1.2, “Obtaining and Licensing the Product,” on page 10Section 1.3, “Packages Included in the Product,” on page 10
1.1 Product FeaturesThe installation package for NLMP includes additional agent extensions for Microsoft Cross Platform Extensions installation. When installed, the combined components add the following features to Operations Manager:
Monitoring of services in SLES 10 Service Pack 2 (or higher), SLES 11, and Red Hat 5.x.BIND/DNSDHCPSambaOpenLDAPSUSE firewallCUPSNFS
Discovery of Linux servers based on the Microsoft Cross Platform Discovery WizardAutomatic deployment for Management Agent plug-insReporting of the service state (running or not running)Stop/Start/Restart capabilities for all servicesAvailability of alerts for most servicesTracking of allocated IP address by DHCP serviceMonitoring of Samba shares and usersNLMP is integrated with Novell Support Advisor, an automated self-help tool used to support and diagnose SUSE Linux Enterprise Server, Open Enterprise Server (Linux) and associated products. Novell Support Advisor provides customers with a streamlined way to perform both proactive and reactive system diagnostic tasks in a local, secure, and automated fashion.
Getting Started 9
10 Novell
novdocx (en) 17 Septem
ber 2009
NOTE: This integration is not available for RHEL 5.x.
1.2 Obtaining and Licensing the ProductTo download the product for evaluation or purchase, contact an authorized Novell Sales representative, a Certified Novell Partner or the Novell TeleWeb Sales team.
You can use NLMP software for evaluation for 90 days. After that time you can either purchase the product or completely remove it from your environment. For more information, see the license the product.
1.3 Packages Included in the Product The following packages are included with the product.
Section 1.3.1, “SLES 10 x86_64 Packages,” on page 10Section 1.3.2, “SLES 10 i586 Packages,” on page 11Section 1.3.3, “SLES 10 Noarch Packages,” on page 12Section 1.3.4, “SLES 11 x86_64 Packages,” on page 12Section 1.3.5, “SLES 11 i586 Packages,” on page 13Section 1.3.6, “SLES 11 Noarch Packages,” on page 13Section 1.3.7, “RHEL 5.x x86_64 Packages,” on page 13Section 1.3.8, “RHEL 5.x i386 Packages,” on page 14Section 1.3.9, “RHEL 5.x Noarch Packages,” on page 14
1.3.1 SLES 10 x86_64 Packages
Table 1-1 SLES 10 x86_64 Packages on the NLMP ISO
Package Name Description
cmpi-bindings-pywbem-0.4.0-8.1.x86_64.rpm Adapter used to write and run CMPI-type CIM providers in Python.
libgcj-4.1.2_20070115-0.21.x86_64.rpm Java Runtime Library for gcc.
novell-scx-mp-0.2.0-35.1.x86_64.rpm Novell/SUSE providers for Microsoft System Center Management Pack for SLES Services.
python-elementtree-1.2.6-18.2.x86_64.rpm The Element type is a simple but flexible container object, designed to store hierarchical data structures, such as simplified XML infosets, in memory. The element type can be described as a cross between a Python list and a Python dictionary.
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
1.3.2 SLES 10 i586 Packages
Table 1-2 SLES 10 i586 Packages on the NLMP ISO
python-ldap-2.0.11-14.2.x86_64.rpm python-ldap provides an LDAP client API for Python in the spirit of RFC1823. It includes a Python module called _ldapmodule that wraps an LDAP C library, an object-oriented API for X.500 directories.
python-pywbem.rpm PyWBEM is a Python module for making CIM operation calls using the WBEM protocol to query and update managed objects.
python-xml-2.4.2-18.13.x86_64.rpm The expat module is a Python interface to the expat XML parser. Since Python2.x, it is part of the core Python distribution.
rpm-python-4.4.2-43.28.x86_64.rpm The rpm-python package contains a module that permits applications written in the Python programming language to use the interface supplied by RPM Package Manager libraries.
Package Name Description
cmpi-bindings-pywbem-0.4.0-8.1.i586.rpm Adapter used to write and run CMPI-type CIM providers in Python.
libgcj-4.1.2_20070115-0.21.i586.rpm Java Runtime Library for gcc.
novell-scx-mp-0.2.0-35.1.i586.rpm Novell/SUSE providers for Microsoft System Center Management Pack for SLES Services.
python-elementtree-1.2.6-18.2.i586.rpm The Element type is a simple but flexible container object, designed to store hierarchical data structures, such as simplified XML infosets, in memory. The element type can be described as a cross between a Python list and a Python dictionary.
python-ldap-2.0.11-14.2.i586.rpm python-ldap provides an LDAP client API for Python in the spirit of RFC1823. It includes a Python module called _ldapmodule that wraps an LDAP C library, an object-oriented API for X.500 directories.
python-pywbem.rpm PyWBEM is a Python module for making CIM operation calls using the WBEM protocol to query and update managed objects.
python-xml-2.4.2-18.13.i586.rpm The expat module is a Python interface to the expat XML parser. Since Python2.x, it is part of the core Python distribution.
Package Name Description
Getting Started 11
12 Novell
novdocx (en) 17 Septem
ber 2009
1.3.3 SLES 10 Noarch PackagesTable 1-3 SLES 10 Noarch Packages on the NLMP ISO
1.3.4 SLES 11 x86_64 Packages
Table 1-4 SLES 11 x86_64 Packages on the NLMP ISO
rpm-python-4.4.2-43.28.i586.rpm The rpm-python package contains a module that permits applications written in the Python programming language to use the interface supplied by RPM Package Manager libraries.
Package Name Description
cim-schema-2.17-0.3.noarch.rpm Common Information Model (CIM) is a model for describing overall management information in a network or enterprise environment. CIM consists of a specification and a schema. The specification defines the details for integration with other management models. The schema provides the actual model descriptions.
cmpi-provider-register-1.0-1.1.noarch.rpm A utility allowing CMPI provider packages to register with whatever CIMOM(s) happens to be present on the system.
cmpi-pywbem-base-0.2.0-3.2.noarch.rpm Base System CIM Providers
supportutils-1.01-53.1.noarch.rpm A package containing troubleshooting tools. This package contains the following: supportconfig, chkbin, schealth
Package Name Description
libgcj43-4.3.3_20081022-11.18.x86_64.rpm Java Runtime Library for gcc.
novell-scx-mp-0.2.0-35.1.x86_64.rpm Novell/SUSE providers for Microsoft System Center Management Pack for SLES Services.
python-ldap-2.3.5-1.21.x86_64.rpm python-ldap provides an LDAP client API for Python in the spirit of RFC1823. It includes a Python module called _ldapmodule that wraps an LDAP C library, an object-oriented API for X.500 directories.
Package Name Description
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
1.3.5 SLES 11 i586 Packages
Table 1-5 SLES 11 i586 Packages on the NLMP ISO
1.3.6 SLES 11 Noarch Packages
Table 1-6 SLES 11 Noarch Packages on the NLMP ISO
1.3.7 RHEL 5.x x86_64 Packages
Table 1-7 RHEL 5.x x86_64 Packages on the NLMP ISO
Package Name Description
libgcj43-4.3.3_20081022-11.18.i586.rpm Java Runtime Library for gcc.
novell-scx-mp-0.2.0-35.1.i586.rpm Novell/SUSE providers for Microsoft System Center Management Pack for SLES Services.
python-ldap-2.3.5-1.21.i586.rpm python-ldap provides an LDAP client API for Python in the spirit of RFC1823. It includes a Python module called _ldapmodule that wraps an LDAP C library, an object-oriented API for X.500 directories.
Package Name Description
supportutils-1.01-53.1.noarch.rpm A package containing troubleshooting tools. This package contains the following: supportconfig, chkbin, schealth
Package Name Description
cmpi-bindings-pywbem-0.4.0-8.1.x86_64.rpm Adapter used to write and run CMPI-type CIM providers in Python.
novell-scx-mp-0.2.0-35.1.x86_64.rpm Novell/SUSE providers for Microsoft System Center Management Pack for SLES Services.
python-pywbem-0.7-10.1.x86_64.rpm PyWBEM is a Python module for making CIM operation calls using the WBEM protocol to query and update managed objects.
Getting Started 13
14 Novell
novdocx (en) 17 Septem
ber 2009
1.3.8 RHEL 5.x i386 Packages
Table 1-8 RHEL 5.x i386 Packages on the NLMP ISO
1.3.9 RHEL 5.x Noarch Packages
Table 1-9 RHEL 5.x Noarch Packages on the NLMP ISO
Package Name Description
cmpi-bindings-pywbem-0.4.0-8.1.i386.rpm Adapter used to write and run CMPI-type CIM providers in Python.
novell-scx-mp-0.2.0-35.1.i386.rpm Novell/SUSE providers for Microsoft System Center Management Pack for SLES Services.
python-pywbem-0.7-10.1.i386.rpm PyWBEM is a Python module for making CIM operation calls using the WBEM protocol to query and update managed objects.
Package Name Description
cim-schema-2.19.1-3.1.noarch.rpm Common Information Model (CIM) is a model for describing overall management information in a network or enterprise environment. CIM consists of a specification and a schema. The specification defines the details for integration with other management models. The schema provides the actual model descriptions.
cmpi-provider-register-1.0-1.1.noarch.rpm A utility allowing CMPI provider packages to register with whatever CIMOM(s) happens to be present on the system.
cmpi-pywbem-base-0.2.0-2.1.noarch.rpm Base System CIM Providers
Linux Management Pack 1.0.1 for System Center Operations Manager
2novdocx (en) 17 S
eptember 2009
2Installation
This section includes the following information:
Section 2.1, “Installation Prerequisites,” on page 15Section 2.2, “Installing the Platform-Specific Management Pack,” on page 16Section 2.3, “Importing and Configuring the Management Packs,” on page 16Section 2.4, “System Discovery and Deployment of Agent Extensions for the Management Pack,” on page 19
2.1 Installation PrerequisitesThe following system requirements must be met to install Novell® Linux* Management Pack for System Center Operations Manager (NLMP) and related components:
Microsoft* System Center Operations Manager 2007 (R2) RC fully installed and configuredMS Cross Platform Extensions, fully installed and configured (see Microsoft documentation for details). This includes the Management Packs and the agent on servers.Servers where you install the Management Packs must have the packages that are listed in the following table:
NOTE: Microsoft defines the package requirements for each platform.
NLMP depends on other management packs already being installed with the System Center Operations Manager 2007 before you import the Novell Management Packs:
For a list of the platform-specific RPMs included with the product, see Section 1.3, “Packages Included in the Product,” on page 10.
Required Package Description Minimum Version
glibc Standard shared libraries from the GNU C Library 2.4-31.30
libxml2 XML Library 2.6.23-15.2
Zlib ZIP Compression Library 1.2.3-15.2
openssl OpenSSL Libraries 0.9.8a-18.15
pam Pluggable Authentication Modules 0.99.3.0-28.8
Name of Management Pack Location of Management Pack
Microsoft.Linux.Library.mp C:\Program Files\System Center Management Packs
Microsoft.Unix.Library.mp C:\Program Files\System Center Operations Manager 2007
Installation 15
16 Novell
novdocx (en) 17 Septem
ber 2009
2.2 Installing the Platform-Specific Management PackThe platform-specific installation package for NLMP contains the installation file for NLMP and the Linux agent extensions installation file.The following table lists the installation package for the supported platforms:
1 Copy the appropriate installation package to the same machine that runs the Operations Manager Console, then double-click the file to install NLMP.The NLMP Setup Wizard starts.
2 On the License Agreement page, read the license agreement, select I accept the agreement, then click Next to continue.
3 On the Welcome page, click Next to continue the installation.4 When prompted, select the Start Menu folder, then click Next.5 On the Confirm Installation page, click Next to begin the installation.
A progress bar displays installation progress.6 When the installation is complete, click Finish to exit the wizard.
2.3 Importing and Configuring the Management PacksAfter the Management Packs are installed, you need to import and configure them.
Section 2.3.1, “Importing the Management Pack,” on page 16Section 2.3.2, “Configuring Run As Accounts and Run As Profiles,” on page 17
2.3.1 Importing the Management Pack1 In the Operations Manager 2007 Operations console, open the Administration pane, right-click
Management Packs, then click Import Management Packs.2 In the Select Management Packs dialog box, click Add, select Add from disk, navigate to
Program Files, open the Novell SLES Management Packs for System Center Operations Manager folder, select all of the Management Packs, then click Open.
3 In the Import Management Packs dialog box, ensure that the Management Packs you selected are shown in the Import list, then click Install.If Novell Management Packs is not listed, click Add to re-open the Select Management Packs dialog box, then repeat Step 2.
Supported Linux Platform Installation Package
SUSE® Linux Enterprise Server 10 SP2 (and higher)
nlmpsles10setup.exe
SUSE Linux Enterprise Server 11 nlmpsles11setup.exe
Red Hat Enterprise Linux 5.x Server nlmprhel5setup.exe
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Progress is displayed while the Management Packs are imported. An icon next to each Management Pack indicates the success or failure of the import. When the Management Packs are successfully imported, a completion message displays at the top of the Import Management Packs dialog box.
4 Click Close to exit the Import Management Packs dialog box.
2.3.2 Configuring Run As Accounts and Run As ProfilesRun As accounts and Run As profiles together provide an appropriate identity to run a task, rule, or monitor in Operations Manager 2007. With a Run As profile, a Management Pack author can associate an identity (other than the default action account) with a module so that it can run as that identity.
A Run As account represents an identity that can be associated with a Run As profile. Management pack authors with the necessary user rights can create tasks, rules, or monitors to perform various functions. Run As accounts and Run As profiles enable tasks, rules, or monitors to run with the account that has the necessary user rights.
Operations Manager 2007 Cross Platform Extensions requires the creation of two Run As accounts; one for regular UNIX* user accounts and one for privileged UNIX accounts, such as root or super user accounts.
After the Management Packs have been imported, you need to create the Run As accounts and associate them with the UNIX action account Run As profile and UNIX privileged account Run As profile.
“Configuring Run As Accounts” on page 17“Configuring Run As Profiles” on page 18
Configuring Run As Accounts
Most administrative tasks performed on UNIX and Linux* computers are done by the root user; however, some environments prohibit direct root logins on UNIX or Linux computers. If this is the case, you will need to create a Run As account for users with regular user accounts, as well as one for users with privileged user accounts.
“Configuring a Regular UNIX User Run As Account” on page 17“Configuring a Privileged Unix User Run As Account” on page 18
Configuring a Regular UNIX User Run As Account
1 From the desktop of the machine where Operations Manager is running, click Start > Programs > System Center Operations Manager 2007 > Operations Console to start the Operations Console.
2 Click Administration, then expand the Administration node.3 Expand the Run As Configuration node, right-click Run As Configuration, then click Create
Run As Account.4 In the Create Run As Account Wizard, click Next.
TIP: If you select the Do not show this page again option on the Introduction page, the page does not display when the Create Run As Account Wizard runs.
Installation 17
18 Novell
novdocx (en) 17 Septem
ber 2009
5 From the Run As Account Type drop-down list, select Basic Authentication, then specify a display name to use with the Run As account and an optional description.Name the account so you can distinguish it from the privileged UNIX user Run As account (for example, CrossPlatRegUser).
6 Specify the name and password of an account on the SLES or RHEL server, then click Create to create the account and close the Create Run As Account Wizard.
Configuring a Privileged Unix User Run As Account
1 From the desktop of the machine where Operations Manager is running, click Start > Programs > System Center Operations Manager 2007 > Operations Console to start the Operations Console.
2 Click Administration, then expand the Administration node.3 Expand the Run As Configuration node, right-click Run As Configuration, then click Create
Run As Account.4 In the Create Run As Account Wizard, click Next.
TIP: If you select the Do not show this page again option on the Introduction page, the page does not display when the Create Run As Account Wizard runs.
5 From the Run As Account Type drop-down list, select Basic Authentication, then specify a display name to use with the Run As account and an optional description.Name the account so you can distinguish it from the regular UNIX user Run As account (for example, CrossPlatPrivUser).
6 Specify the name and password of an account with administrative privileges on the SLES or RHEL server (for example, root), then click Create to create the account and close the Create Run As Account Wizard.
Configuring Run As Profiles
“Configuring a Regular UNIX Account Run As Profile” on page 18“Configuring a Privileged UNIX Account Run As Profile” on page 19
Configuring a Regular UNIX Account Run As Profile
1 From the desktop of the machine where Operations Manager is running, click Start > Programs > System Center Operations Manager 2007 > Operations Console to start the Operations Console.
2 Click Administration, then expand the Administration node.3 Expand the Run As Configuration node, then click Profiles.4 In the Profiles list, right-click Unix Action Account, click Properties, click Next, then click Add.5 In the Run As account drop-down list, select the regular UNIX user you created in the previous
procedure (for example, CrossPlatRegUser).5a (Conditional) If you select All targeted objects, click OK and proceed to the next step.5b (Conditional) If you selected A selected class, group, or object, click Select, then click
Class.
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
6 In the Filter by field, enter Unix Computer, then click Search.7 In the Available items field, select Unix Computer, click Add, click OK, click OK again, then
click Close.
Configuring a Privileged UNIX Account Run As Profile
1 From the desktop of the machine where Operations Manager is running, click Start > Programs > System Center Operations Manager 2007 > Operations Console to start the Operations Console.
2 Click Administration, then expand the Administration node.3 Expand the Run As Configuration node, then click Profiles.4 In the Profiles list, right-click Unix Privileged Account, click Properties, click Next, then click
Add.5 In the Run As account drop-down list, select the privileged UNIX user you created in the
previous procedure (for example, CrossPlatPrivUser).5a (Conditional) If you select All targeted objects, click OK and proceed to the next step.5b (Conditional) If you selected A selected class, group, or object, click Select, then click
Class.6 In the Filter by field, enter General Service, then click Search.7 In the Available items field, select Novell General Service, click Add, click OK, then click
Close.
2.4 System Discovery and Deployment of Agent Extensions for the Management PackIMPORTANT: If you have not used the Microsoft Cross Platform Extensions Discovery Wizard to discover SLES or RHEL computers, refer to Microsoft documentation and perform the discovery. At least one SLES or RHEL server must appear in Operations Manager before you can implement the procedures in this section.
Section 2.4.1, “Using Operations Manager Tasks to Deploy Agent Extensions for Linux Services,” on page 19Section 2.4.2, “Manually Installing the Agent on SLES 10 Machines,” on page 20Section 2.4.3, “Manually Installing the Agent on SLES 11 Machines,” on page 20Section 2.4.4, “Manually Installing the Agent on RHEL 5 Machines,” on page 21
2.4.1 Using Operations Manager Tasks to Deploy Agent Extensions for Linux Services
1 From the desktop, click Start > Programs > System Center Operations Manager 2007 > Operations Console to start the Operations console.
2 In the console, click Monitoring to open the Monitoring pane.3 In the Monitoring pane, expand Unix/Linux Server, expand Novell Services, then select the
agent status monitor (according to the package you installed): SLES 10 Agent Extensions Status
Installation 19
20 Novell
novdocx (en) 17 Septem
ber 2009
orSLES 11 Agent Extensions StatusorRHEL 5 Agent Extensions Status
4 In the middle pane, select the server where you want to deploy the Novell agent extensions.5 In the Actions pane under Novell General Computer Tasks, select the menu item disobeying the
agent extensions you want to deploy (according to the package you installed):Deploy Novell Agent Extensions for SLES 10orDeploy Novell Agent Extensions for SLES 11orDeploy Novell Agent Extensions for RHEL 5
6 Click Run.
2.4.2 Manually Installing the Agent on SLES 10 MachinesUse the following steps if deploying agent extensions from Operations Manager was unsuccessful on SLES 10 SP2 (or higher) machines.
1 From the Windows c:\Program Files\Novell Management Packs for System Center Operations Manager folder, copy the novellsles10-mp-addon.iso file to a /tmp folder on every SLES machine where you want to install the Novell Agent Extensions.
2 At the system terminal on each SLES machine, run the following command to add the Novell Agent ISO image to the list of possible install repositories:zypper sa -t YUM iso:/?iso=/tmp/novellsles10-mp-addon.iso nmpa
3 At the system terminal of each SLES machine, run the following command to install Novell Agent Extensions for SLES Services monitoring and management:zypper --non-interactive in -y novell-scx-mp cmpi-pywbem-base
4 At the system terminal of each SLES machine, run the following command to restart the SCX agent:service scx-cimd restart
2.4.3 Manually Installing the Agent on SLES 11 MachinesUse the following steps if deploying agent extensions from Operations Manager was unsuccessful on SLES 11 machines.
1 From the Windows c:\Program Files\Novell Management Packs for System Center Operations Manager folder, copy the novellsles11-mp-addon.iso file to a /tmp folder on every SLES machine where you want to install the Novell Agent Extensions.
2 At the system terminal on each SLES machine, run the following command to add the Novell Agent ISO image to the list of possible install repositories:zypper sa -t YUM iso:/?iso=/tmp/novellsles11-mp-addon.iso nmpa
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
3 At the system terminal of each SLES machine, run the following commands to install Novell Agent Extensions for SLES Services monitoring and management:zypper --non-interactive in -y novell-scx-mp
cmpi-provider-register -u :scx: -d /usr/share/mof/cmpi-pywbem-base
4 At the system terminal of each SLES machine, run the following command to restart the SCX agent:service scx-cimd restart
2.4.4 Manually Installing the Agent on RHEL 5 MachinesUse the following steps if deploying agent extensions from Operations Manager was unsuccessful on RHEL 5.x machines.
1 At the system terminal on every RHEL machine where you want to install the Novell Agent Extensions, run the following command:mkdir -p /var/opt/Novell/nmpa
2 From the Windows c:\Program Files\Novell Management Packs for System Center Operations Manager folder, copy the novellrhel5-mp-addon.iso file to the /var/opt/Novell/nmpa directory on every RHEL machine where you want to install the Novell Agent Extensions.
3 From the Windows c:\Program Files\Novell Management Packs for System Center Operations Manager folder, copy the novellrhel5-scx-mp.repo file to the /etc/yum.repos.d directory on every RHEL machine where you want to create an install repository.
4 At the system terminal of each RHEL machine, run the following commands to mount the Novell Agent Extensions:mkdir -p /mnt/nmpa
mount -o loop /var/opt/Novell/nmpa/novellrhel5-mp-addon.iso /mnt/nmpa
yum makecache
5 At the system terminal of each RHEL machine, run the following commands to install the Novell Agent Extensions for RHEL Services monitoring and management:yum -y install novell-scx-mp
Installation 21
22 Novell
novdocx (en) 17 Septem
ber 2009
Linux Management Pack 1.0.1 for System Center Operations Manager
3novdocx (en) 17 S
eptember 2009
3Understanding Management Pack Operations
The following information is included in this section:
Section 3.1, “Novell General Services Management Pack,” on page 23Section 3.2, “CUPS Service Management Pack,” on page 26Section 3.3, “DHCP Service Management Pack,” on page 30Section 3.4, “DNS Service Management Pack,” on page 35Section 3.5, “Firewall Service Management Pack,” on page 41Section 3.6, “NFS Service Management Pack,” on page 47Section 3.7, “OpenLDAP Service Management Pack,” on page 53Section 3.8, “Samba Service Management Pack,” on page 61Section 3.9, “Linux Agent Extension Management Pack,” on page 68Section 3.10, “Novell Support Advisor Management Pack,” on page 71
3.1 Novell General Services Management PackSection 3.1.1, “Parts of the Novell General Services Management Pack,” on page 23Section 3.1.2, “Appearance of the General Services Management Pack in Operations Manager,” on page 25
3.1.1 Parts of the Novell General Services Management Pack“General Services Management Pack Classes” on page 24“General Services Management Pack Discoveries” on page 24“General Services Management Pack Monitors” on page 25“General Services Management Pack Tasks” on page 25
Understanding Management Pack Operations 23
24 Novell
novdocx (en) 17 Septem
ber 2009
General Services Management Pack Classes
General Services Management Pack Discoveries
There are no discoveries associated with the Novell General Services Management Pack.
The General Services Management Packs for SLES 10, SLES 11 and RHEL 5 have these discovery attributes.
Class Display Name Description Display Names of Properties
Novell Enterprise Linux Services
The class that lists all of the initd services and their current state on the machine.
Service Description
Install Date
Start Mode
Started
Principal Name
Network Address
Service Name
System Name
Host Operating System
Display Name
Discovery Display Name Description Overrides
Novell SLES 10 Services, Novell SLES 11 Services, or RHEL 5 Services
The discovery finds and lists all of the initd services and their current state on the currently running SLES 10, SLES 11 and RHEL 5 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
General Services Management Pack Monitors
If you receive an alert from this monitor, check the Diagnostic and Recovery results to see if further action is required.
An unhealthy state (red circle, Critical) indicates that the specified service is set to start automatically but is currently unavailable. A Warning state (yellow triangle) indicates that the service is currently unavailable and must be started manually.
General Services Management Pack Tasks
3.1.2 Appearance of the General Services Management Pack in Operations Manager
“Services Views” on page 26“Health Views” on page 26
Monitor InformationMonitor Operational States
Monitor Alerts Monitor Diagnostics and Recoveries
Display Name: Initd Services Monitor
Description: Monitors the services that are started from the init.d directory.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running
Optional
Not Running
Display Name:
General Service State Monitor
Generated: When the monitor is in a critical health state
Diagnostic Display Name: Novell Initd Service Diagnostic
Description: Determines if the services inside init.d have started normally.
Run Automatically: Yes
Recovery Display Name: Novell Initd Service Recovery
Description: Restarts services inside init.d.that failed to start properly
Run Automatically: No
Recalc. Monitor State: No
Task Description
Display Name: Stop Initd Service Stops the Initd service.
Display Name: Start Initd Service Starts the Initd service.
Display Name: Restart Initd Service Restarts an Initd service.
Understanding Management Pack Operations 25
26 Novell
novdocx (en) 17 Septem
ber 2009
Services Views
Health Views
Access to the General Services Tasks is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-1 General Services Tasks in the Operations Manager Console
3.2 CUPS Service Management PackSection 3.2.1, “Parts of the CUPS Service Management Pack,” on page 26Section 3.2.2, “Appearance of the CUPS Service Management Pack in Operations Manager,” on page 29
3.2.1 Parts of the CUPS Service Management Pack“CUPS Service Management Pack Classes” on page 27“CUPS Service Management Pack Discoveries” on page 27
View Name Information Displayed (Column Names)
All Services State
Service Name
System Name
Host Operating System
View Name Information Displayed (column Names)
All Services State
Service Name
System Name
Host Operating System
SLES Services Alerts Path
Source
Name
Resolution State
Created
Age
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
“CUPS Service Management Pack Monitors” on page 28“CUPS Service Management Pack Rules” on page 29“CUPS Service Management Pack Tasks” on page 29
CUPS Service Management Pack Classes
CUPS Service Management Pack Discoveries
There are no discoveries associated with the Novell CUPS Services Management Pack.
The SLES 10 CUPS Services Management Pack, the SLES 11 CUPS Services Management Pack, and the RHEL 5 CUPS Services Management Pack have these discovery attributes.
Class Display Name Description Properties
Novell Enterprise Linux CUPS Service
CUPS Service for Enterprise Linux Operating System
Service Name
System Name
Service Description
Install Date
Start Mode
Started
Host Operating System
Display Name
Discovery Display Name Description Overrides
CUPS Service Discovery Discovery of the CUPS services currently running on SLES 10, SLES 11 and RHEL 5 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Understanding Management Pack Operations 27
28 Novell
novdocx (en) 17 Septem
ber 2009
CUPS Service Management Pack Monitors
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Display Name: CUPS Agent Alerts Monitor
Description: Produces alerts if the CUPS agent is running on a Linux machine (CIM provider). If there are problems while running, the monitor generates error messages to indicate the fault in the CIM provider.
The monitor is disabled by default.
Overrides: “Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
CUPSNoAlerts (state is Healthy)
CUPSAlerts (state is Warning)
Display Name:
CUPS Service Error alert
Generated: When the monitor is in a warning health state
Diagnostic Display Name:
Show CUPS Service Agent Alerts
Description: Seeks, gathers, and displays all generated error messages.
Run Automatically: Yes
Recovery Display Name: Clear CUPS Service Agent Alerts
Description: Clears stored error messages pertaining to this service from provider storage.
Run Automatically: No
Recalc. Monitor State: Yes
Display Name: CUPS Service State Monitor
Description: Monitors the current running state of the CUPS service.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running (state is Healthy)
Optional (state is Warning)
Not Running (state is Critical)
State icons: You might see the following icons:
Green = running
Yellow = not supposed to start at boot time, not running
Red = supposed to start, not running at boot time
Display Name:
CUPS Service State Monitor
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
CUPS Service Running Diagnostic
Description: Determines the current running state of the CUPS Service.
Run Automatically: Yes
Recovery Display Name: CUPS Service Running Recovery
Description: Changes the state to running. Orders CUPS to start so that it begins to run.
Run Automatically: No
Recalc. Monitor State: No
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
CUPS Service Management Pack Rules
CUPS Service Management Pack Tasks
3.2.2 Appearance of the CUPS Service Management Pack in Operations Manager
“CUPS Service Management Pack General Views” on page 29“CUPS Service Management Pack Health Views” on page 30
CUPS Service Management Pack General Views
Rule Description Overrides
Display Name: CUPS Provider alert rule.
This rule generates alerts that relate to error conditions found in the CUPS provider itself.
“Enabled” parameter is set to “True” by default.
Task Description
Display Name: Stop CUPS Service Stops the CUPS service.
Display Name: Start CUPS Service Starts the CUPS service.
Display Name: Restart CUPS Service Restarts the CUPS service.
View Name Information Displayed (Column Names)
CUPS Service State
Service Name
System Name
Host Operating System
CUPS Service Alerts Path
source
Name
Resolution State
Created
Age
Understanding Management Pack Operations 29
30 Novell
novdocx (en) 17 Septem
ber 2009
CUPS Service Management Pack Health Views
Access to the CUPS Service Tasks is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-2 CUPS Service Tasks in the Operations Manager Console
3.3 DHCP Service Management PackSection 3.3.1, “Parts of the DHCP Service Management Pack,” on page 30Section 3.3.2, “Appearance of the DHCP Service Management Pack in Operations Manager,” on page 34
3.3.1 Parts of the DHCP Service Management Pack“DHCP Service Management Pack Classes” on page 31“DHCP Service Management Pack Discoveries” on page 31“DHCP Service Management Pack Monitors” on page 32“DHCP Service Management Pack Rules” on page 33“DHCP Service Management Pack Tasks” on page 34
View Name Information Displayed (column Names)
CUPS Services State
Service Name
System Name
Host Operating System
CUPS Services Alerts Path
Source
Name
Resolution State
Created
Age
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
DHCP Service Management Pack Classes
DHCP Service Management Pack Discoveries
There are no discoveries associated with the Novell DHCP Service Management Pack.
The SLES 10 DHCP Service Management Pack, the SLES 11 DHCP Service Management Pack, and the RHEL 5 DHCP Service Management Pack have these discovery attributes.
Class Display Name Description Properties
Novell SLES 10 DHCP Service, Novell SLES 11 DHCP Service, Novell RHEL 5 DHCP Service
DHCP service for Novell SLES 10, SLES 11, or RHEL 5 Operating Systems
Domain Name
Service Name
System Name
Service Description
Install Date
Start Mode
Started
Host Operating System
Display Name
Novell SLES 10 DHCP Subnet, Novell SLES 11 DHCP Subnet, or Novell RHEL 5 DHCP Subnet
DHCPservice subnet for SLES 10, SLES 11, or RHEL 5 Operating Systems
Subnet
Netmask
Router
Defined IP Addresses
Used IP Addresses
Free IP Addresses
Description
IP Address Ranges
Component ID
Display Name
Discovery Display Name Description Overrides
DHCP Service Discovery Finds all of the DHCP services that are currently running on SLES 10, SLES 11, and RHEL 5 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Novell Linux SLES 10 DHCP Subnet Discovery, SLES 11 DHCP Subnet Discovery, RHEL 5 DHCP Subnet Discovery
Finds all of the subnets for SLES 10, SLES 11, or RHEL 5 systems that are currently running the DHCP service.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Understanding Management Pack Operations 31
32 Novell
novdocx (en) 17 Septem
ber 2009
DHCP Service Management Pack Monitors
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Display Name: DHCP Agent Alerts Monitor
Description: Checks for errors or warnings that have occurred within the DHCP monitoring agent itself. If an error or warning occurs, you can find more information through the Health Explorer diagnostics. When the errors or warnings are resolved. run the recovery task to clear the error messages.
Overrides: “Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
DHCPNoAlerts (state is Healthy)
DHCPAlerts (state is Warning)
Errors or warnings might occur within the DHCP monitoring agent itself due to unforeseen changes to the DHCP service. This monitor allows the administrator to view and resolve any agent error or warning.
Display Name:
DHCP Service Error Alert
Generated: When the monitor is in a warning health state
Diagnostic Display Name:
Show DHCP Service Agent Alerts
Description: Seeks, gathers, and displays all generated error messages.
Run Automatically: Yes
Recovery Display Name: Clear DHCP Service Agent Alerts
Description: Clears stored error messages pertaining to this service from provider storage.
Run Automatically: No
Recalc. Monitor State: Yes
Display Name: DHCP Service State Monitor
Description: Checks the status of the DHCP service daemon by running a WSMan query. If you receive an alert from this monitor, check the Diagnostic and Recovery results for further recommended actions.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running (state is Healthy)
Optional (state is Warning)
Not Running (state is Critical)
An unhealthy state indicates that the DHCP service daemon is set to start automatically but is currently unavailable.
A warning state indicates that the service is currently unavailable and must be started manually.
Display Name:
DHCP Service Error Alert
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
DHCP Service Running Diagnostic
Description: Seeks, gathers, and displays all generated error messages.
Run Automatically: Yes
Recovery Display Name: DHCP Service Running Recovery
Description: Restarts the DHCP service.
Run Automatically: No
Recalc. Monitor State: No
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
DHCP Service Management Pack Rules
Display Name: DHCP Used IP Addresses Performance Monitor
Description: This monitor watches the available subnet leases. This is done by running a WSMan query, checking if the number of available leases is less than 10%.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
UnderThreshold (state is Healthy)
OverThreshold (state is Critical)
An unhealthy state indicates that the number of available leases for subnets is below 10% of the total number of defined leases.
Display Name:
DHCP Used IP Address Performance Monitor
Generated: When the monitor is in a critical health state
Diagnostic Display Name: none
Description: none
Run Automatically: none
Recovery Display Name: none
Description: none
Run Automatically: none
Recalc. Monitor State: none
Rule Description Overrides
Display Name: Defined subnet IPs
The number of subnetwork IP addresses that are defined on this server.
For more information, see RFC 2131, Dynamic Host Configuration Protocol (http://tools.ietf.org/html/rfc2131).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Free subnet IPs
The number of subnetwork IP addresses that are free (not assigned) on this server.
For more information, see RFC 2131, Dynamic Host Configuration Protocol (http://tools.ietf.org/html/rfc2131).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Used subnet IPs
The number of subnetwork IP addresses that are used on this machine.
For more information, see RFC 2131, Dynamic Host Configuration Protocol (http://tools.ietf.org/html/rfc2131).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: DHCP Provider Alerts rule
Rule to monitor the DHCP agent itself. The rule generates alerts that correspond to any agent based errors.
“Enabled” parameter is set to “True” by default.
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Understanding Management Pack Operations 33
34 Novell
novdocx (en) 17 Septem
ber 2009
DHCP Service Management Pack Tasks
3.3.2 Appearance of the DHCP Service Management Pack in Operations Manager
“DHCP Service Management Pack General Views” on page 34“DHCP Service Management Pack Health Views” on page 34
DHCP Service Management Pack General Views
DHCP Service Management Pack Health Views
Task Description
Display Name: Stop DHCP Service Stops the DHCP Service.
Display Name: Start DHCP Service Starts the DHCP Service.
Display Name: Restart DHCP Service
Restarts the DHCP Service.
View Name Information Displayed (Column Names)
DHCP Service State
Service Name
System Name
Host Operating System
DHCP Service Alerts Path
Source
Name
Resolution State
Created
Age
View Name Information Displayed (column Names)
DHCP Service State
Service Name
System Name
Host Operating System
Novell Linux DHCP Subnet State State
Name
Path
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Access to the DHCP Service Tasks is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-3 DHCP Service Tasks in the Operations Manager Console
3.4 DNS Service Management PackSection 3.4.1, “Parts of the DNS Service Management Pack,” on page 35Section 3.4.2, “Appearance of the DNS Service Management Pack in Operations Manager,” on page 40
3.4.1 Parts of the DNS Service Management Pack“DNS Service Management Pack Classes” on page 35“DNS Service Management Pack Discoveries” on page 36“DNS Service Management Pack Monitors” on page 36“DNS Service Management Pack Rules” on page 38“DNS Service Management Pack Tasks” on page 40
DNS Service Management Pack Classes
Class Display Name Description Properties
Novell Enterprise Linux DNS Service
DNS service for Enterprise Linux Operating systems
Number of Zones
Recursive Clients Hard Limit
TCP Max Clients
Zone Statistics Enabled
Service Name
System Name
Service Description
Install Date
Start Mode
Started
Host Operating System
Display Name
Novell Enterprise Linux DNS Zone
DNS service for Enterprise Linux Operating System
Zone
Description
Component ID
Display Name
Understanding Management Pack Operations 35
36 Novell
novdocx (en) 17 Septem
ber 2009
DNS Service Management Pack Discoveries
There are no discoveries associated with the Novell DNS Service Management Pack.
The SLES 10 DNS Service Management Pack, the SLES 11 DNS Service Management Pack, and the RHEL 5 DNS Service Management Pack have these discovery attributes.
DNS Service Management Pack Monitors
Discovery Display Name Description Overrides
DNS Service Discovery Finds all of the DNS services that are currently running on SLES 10, SLES 11, and RHEL 5 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
DNS Service Zone Discovery Finds all of the zones for SLES 10, SLES 11, and RHEL 5 systems that are currently running the DNS service.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and Recoveries
Display Name: DNS Zone Statistics Enabled Monitor
Description:
Checks the enabled state of zone statistics gathering functionality of the DNS service daemon. Enabling zone statistics is an optional function.
Overrides:
“Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
ZoneStatisticsEnabled (state is Healthy)
ZoneStatisticsDisabled (state is Warning)
Any warning state indicates that the DNS service zone statistics gathering functionality is currently in a disabled state.
Display Name:
DNS Service Zone Statistics Enabled Monitor
Generated: When the monitor is in a warning health state
Diagnostic Display Name:
none
Description: none
Run Automatically: none
Recovery Display Name:
none
Description: none
Run Automatically: none
Recalc. Monitor State: none
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Display Name: DNS Agent Alerts Monitor
Description:
Checks for errors or warning that have occurred within the DNS monitoring agent itself. If an error or warning occurs, more information can be found through the Health Explorer diagnostics.
Overrides:
“Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
DNSNoAlerts (state is Healthy)
DNSAlerts (state is Warning)
Errors or warnings can occur within the DNS monitoring agent itself due to unforeseen changes to the DNS service. This monitor lets the administrator view and resolve any agent error or warning.
Display Name:
DNS Service Error Alert
Generated: When the monitor is in a warning health state
Diagnostic Display Name:
Show DNS Service Agent Alerts
Description: Seeks, gathers, and displays all generated error messages.
Run Automatically: Yes
Recovery Display Name:
Clear DNS Service Agent Alerts
Description: Clears the alerts and resets the health state.
Run Automatically: No
Recalc. Monitor State: Yes
Display Name: DNS Service State Monitor
Description:
Checks the status of the DNS service daemon by running a WSMan query to check if the DNS daemon is running.
Overrides:
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running (state is Healthy)
Optional (state is Warning)
Not Running (state is Critical)
An unhealthy state indicates that the DNS service daemon is set to start automatically but it is currently unavailable. A warning state indicates that the service is currently unavailable but must be started manually.
Display Name:
DNS Service State Monitor
Generated: When the monitor is in a critical health state
If you receive an alert from this monitor, check the Diagnostic and Recovery results to see if further action is required.
Diagnostic Display Name:
DNS Service Running Diagnostic
Description: Determines if the DNS service is running.
Run Automatically: Yes
Recovery Display Name:
DNS Service Running Recovery
Description: Clears the alerts and resets the health state.
Run Automatically: No
Recalc. Monitor State: No
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and Recoveries
Understanding Management Pack Operations 37
38 Novell
novdocx (en) 17 Septem
ber 2009
DNS Service Management Pack Rules
Rule Description Overrides
Display Name: Zone Failures For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Zone NXDomain
A zone name that should exist but does not exist.
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Zone NXRRset A zone resource record set that should exist does not exist.
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Zone Recursion For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Zone Referral For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Zone Success For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Failed Resolutions
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: NXDomain For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Display Name: NXRRset For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Provider Alerts Rule
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
Display Name: Recursion For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: SOA Queries in Progress
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Successful Resolutions
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: # TCP Clients For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Deferred Transfers
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Running Transfers
For information, see the Microsoft TechNet article: How DNS Works. (http://technet.microsoft.com/en-us/library/cc772774(WS.10).aspx)
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Rule Description Overrides
Understanding Management Pack Operations 39
40 Novell
novdocx (en) 17 Septem
ber 2009
DNS Service Management Pack Tasks
3.4.2 Appearance of the DNS Service Management Pack in Operations Manager
“DNS Service Management Pack General Views” on page 40“DNS Service Management Pack Health Views” on page 41
DNS Service Management Pack General Views
Task Description
Display Name: Disable Zone Statistics If disabled, the server does not collect statistical data on all zones.
Display Name: Enable Zone Statistics if enabled, the server collects statistical data on all zones (unless specifically turned off on a per-zone basis by specifying zone-statistics no in the zone statement). These statistics may be accessed using rndc stats, which dumps them to the file listed in the statistics-file options. This option may be specified in a zone or a 'global' options statement.
Display Name: Restart DNS Service Restarts the DNS Service.
Display Name: Start DNS Service Starts the DNS Service.
Display Name: Stop DNS Service Stops the DNS Service.
View Name Information Displayed (Column Names)
DNS Service State
Service Name
Path
Zone Statistics Enabled
DNS Service Alerts Path
Source
Name
Resolution State
Created
Age
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
DNS Service Management Pack Health Views
Access to the DNS Service Tasks is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-4 DNS Service Tasks in the Operations Manager Console
3.5 Firewall Service Management PackSection 3.5.1, “Parts of the Firewall Service Management Pack,” on page 41Section 3.5.2, “Appearance of the Firewall Service Management Pack in Operations Manager,” on page 46
3.5.1 Parts of the Firewall Service Management Pack“Firewall Service Management Pack Classes” on page 42“Firewall Service Management Pack Discoveries” on page 42“Firewall Service Management Pack Monitors” on page 43“Firewall Service Management Pack Rules” on page 45“Firewall Service Management Pack Tasks” on page 45
View Name Information Displayed (column Names)
DNS Services State
Service Name
System Name
Host Operating System
DNS Zones Zone
Path
Understanding Management Pack Operations 41
42 Novell
novdocx (en) 17 Septem
ber 2009
Firewall Service Management Pack Classes
Firewall Service Management Pack Discoveries
There are no discoveries associated with the Novell Enterprise Linux Firewall Service Management Pack.
The SLES 10 Firewall Service Management Pack and the SLES 11 Firewall Service Management Pack have these discovery attributes.
Class Display Name Description Properties
Novell Enterprise Linux Firewall Chain
Rule Chain for Enterprise Linux Firewall Service
Chain
Policy
References
Chain Tracking Enabled
Component ID
Display Name
Novell Enterprise Linux Firewall Rule
Rule for Enterprise Linux Firewall Service
Chain
Rule
Source IP
Destination IP
Protocol
Target
Input Interface
Output Interface
Opt
Component ID
Display Name
Novell Enterprise Linux Firewall Service
Firewall service for Enterprise Linux Operating Systems
Protocol Tracking Enabled
Service Name
System Name
Service Description
Install Date
Start Mode
Started
Host Operating System
Display Name
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Firewall Service Management Pack Monitors
Discovery Display Name Description Overrides
Firewall Service Discovery Finds all of the firewall services that are currently running on SLES 10 and SLES 11 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Firewall Chain Discovery Finds all of the firewall chains that are currently running on SLES 10 and SLES 11 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Firewall Rule Discovery Finds all of the firewall rules for SLES 10 and SLES 11 systems that are currently running the firewall service.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Display Name: Firewall Rule Chain Tracking Enabled Monitor
Description: Checks the status of the network traffic tracking rules for each firewall rule chain. this is done by running a WSMan query to invoke a tracking enabled method. This method lists the IPtables rules for a specific chain and determines if a TRAFFIC_ACCT rule has been added to the chain.
Overrides: “Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
ChainTrackingEnabled (state is Healthy)
ChainTrackingDisabled (state is Warning)
If you receive an alert from this monitor, check the Diagnostic and Recovery results to see if further action is required.
A warning state indicates that either the TRAFFIC-ACCT chain and/or the tracking rule is not added to the specific chain.
Display Name:
Firewall Rule Chain Tracking Enabled Monitor
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description: none
Run Automatically: none
Recovery Display Name:
none
Description: none
Run Automatically: none
Recalc. Monitor State:
none
Understanding Management Pack Operations 43
44 Novell
novdocx (en) 17 Septem
ber 2009
Display Name: Firewall Agent Alerts Monitor
Description: Produces alerts if the Firewall agent is running on a Linux machine (CIM provider). If there are problems while running, the monitor generates error messages to indicate the fault in the CIM provider.
Overrides: “Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
FirewallNoAlerts (state is Healthy)
FirewallAlerts (state is Warning)
Display Name:
Firewall Service Zone Statistics Enabled Monitor
Generated: When the monitor is in a warning health state
Diagnostic Display Name:
none
Description: none
Run Automatically: none
Recovery Display Name:
none
Description: none
Run Automatically: none
Recalc. Monitor State:
none
Display Name: Firewall Service State Monitor
Description: Checks the status of the Firewall Service by running a WSMan query to check if the service has been started.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running (state is Healthy)
Optional (state is Warning)
Not Running (state is Critical)
An unhealthy stat indicates that the Firewall Service daemon is set to start automatically, but it is currently unavailable. A warning state indicates that the service is currently unavailable and must be started manually.
Display Name:
Firewall Service State Monitor
Generated: When the monitor is in a critical health state
If you receive an alert from this monitor, check the Diagnostic and Recovery rules to see if further action is required.
Diagnostic Display Name:
Firewall Service Running Diagnostic
Description: Determines if the Firewall Service is running.
Run Automatically: Yes
Recovery Display Name:
Firewall Service Running Recovery
Description: Clears the alerts and resets the health state.
Run Automatically: No
You can attempt to restarted the Firewall service manually by running the service SuSEfirewall2.start command.
Recalc. Monitor State: No
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Firewall Service Management Pack Rules
Firewall Service Management Pack Tasks
Rule Description Overrides
Display Name: Packet Count for Rule Chain
Packet count for firewall chain.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: All Rules Packet Count for Monitored Chains
Number of combined packets for all rules within a chain.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: ICMP Rules Packet Count for Monitored Chains
Number of ICMP rules packets for firewall chain.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Firewall Provider Alert Rule
Monitors the Firewall agent itself and generates alerts that correspond to any agent based errors.
“Enabled” parameter is set to “True” by default.
Display Name: TCP Rules Packet Count for Monitored Chains
Number of TCP packets for monitored chain.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: UDP Rules Packet Count for Monitored Chains
Number of UDP rules packets for monitored chains.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Task Description
Display Name: Disable Chain Tracking
Disable the firewall chain tracking.
Display Name: Enable Chain Tracking
Enable the firewall chain tracking.
Display Name: Enable Firewall Monitoring Per Protocol
Enable the firewall per protocol tracking.
Display Name: Disable Firewall Monitoring Per Protocol
Disable the firewall per protocol tracking.
Display Name: Restart Firewall Service
Restarts the firewall service.
Display Name: Start Firewall Service Starts the firewall service.
Understanding Management Pack Operations 45
46 Novell
novdocx (en) 17 Septem
ber 2009
3.5.2 Appearance of the Firewall Service Management Pack in Operations Manager
“Firewall Service Management Pack General Views” on page 46“Firewall Service Management Pack Health Views” on page 46
Firewall Service Management Pack General Views
Firewall Service Management Pack Health Views
Display Name: Stop Firewall Service Stops the firewall service.
View Name Information Displayed (Column Names)
Firewall Service State
Service Name
Protocol Tracking Enabled
System Name
Zone Statistics Enabled
Firewall Service Alerts Path
Source
Name
Resolution State
Created
Age
View Name Information Displayed (column Names)
Firewall Service State
Service Name
Protocol Tracking Enabled
System Name
Host Operating System
Firewall Rule Chains Chain
Path
Policy
Chain Tracking Enabled
Task Description
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Access to the Firewall Service Tasks is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-5 Firewall Service Tasks in the Operations Manager Console
3.6 NFS Service Management PackSection 3.6.1, “Parts of the NFS Service Management Pack,” on page 47Section 3.6.2, “Appearance of the NFS Service Management Pack in Operations Manager,” on page 52
3.6.1 Parts of the NFS Service Management Pack“NFS Service Management Pack Classes” on page 47“NFS Service Management Pack Discoveries” on page 48“NFS Service Management Pack Monitors” on page 49“NFS Service Management Pack Rules” on page 50“NFS Service Management Pack Tasks” on page 51
NFS Service Management Pack Classes
Firewall Rules Display Name
Target
Path
Rule
Class Display Name Description Properties
Novell Enterprise Linux NFS Share
NFS Share for Enterprise Linux Operating System
Allowed Clients
Description
Element Name
Sharing Directory
Options
Current Clients
Component ID
Display Name
View Name Information Displayed (column Names)
Understanding Management Pack Operations 47
48 Novell
novdocx (en) 17 Septem
ber 2009
NFS Service Management Pack Discoveries
There are no discoveries associated with the Novell Enterprise Linux NFS Service Management Pack.
The SLES 10 NFS Service Management Pack, the SLES 11 NFS Service Management Pack, and the RHEL 5 NFS Service Management Pack have these discovery attributes.
Novell Enterprise Linux NFS Service
NFS service for Enterprise Linux Operating System
Service Name
System Name
Service Description
Install Date
Start Mode
Started
Host Operating System
Display Name
Discovery Display Name Description Overrides
NFS Service Discovery NFS Service discovery finds all of the NFS services that are currently running on SLES 10, SLES 11, and RHEL 5 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
NFS Share Discovery NFS Share discovery finds all of the shares for SLES 10, SLESS 11, and RHEL 5 systems that are currently running the NFS service.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Class Display Name Description Properties
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
NFS Service Management Pack Monitors
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Display Name: NFS Agent Alerts Monitor
Description: Produces alerts if the NFS agent is running on a Linux machine (CIM provider). If there are problems while running, the monitor generates error messages to indicate the fault in the CIM provider.
Overrides: “Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
NFSNoAlerts (state is Healthy)
NFSAlerts (state is Warning)
If this monitor is enabled, we recommend that you disable the agent extension rule.
Display Name: NFS Service Error Alert
Generated: When the monitor is in a warning health state
Errors or warnings might occur within the NFS monitoring agent itself due to unforeseen changes to the NFS service.
Diagnostic Display Name: Show NFS Service Agent Alerts
Description: Seeks, gathers, and displays all generated error messages.
Run Automatically: Yes
Recovery Display Name:
Clear NFS Service Agent Alerts
Description: Clears stored error messages pertaining to this service from provider storage.
Run Automatically: No
Recalc. Monitor State:
Yes
Display Name: NFS Service State Monitor
Description: Checks the status of the NFS service by running a WSMan query that determines whether the NFS daemon is running.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running (state is Healthy)
Optional (state is Warning)
Not Running (state is Critical)
An unhealthy state indicates that the NFS service daemon is set to start automatically but is currently unavailable. A warning state indicates that the service is currently unavailable and must be started manually.
Display Name: NFS Service State Monitor
Generated: When the monitor is in a critical health state
Diagnostic Display Name: none
Description: none
Run Automatically: none
Recovery Display Name:
none
Description: none
Run Automatically: none
Recalc. Monitor State:
none
Understanding Management Pack Operations 49
50 Novell
novdocx (en) 17 Septem
ber 2009
NFS Service Management Pack Rules
Rule Description Overrides
Display Name: All NFS Network Packets
Count of all NFS Network packets.
For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Access For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Create For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Make Directory
For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Read For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Remove For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Rename For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Remove Directory
For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
NFS Service Management Pack Tasks
Display Name: NFS Write For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: Number of NFS Exports
For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: Number of NFS Client Mounts
For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: Number of NFS Users
For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS Provider Alert Rule
For information about NFS, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
Display Name: NFS RPC Bad Authentication
For information about NFS and RPC, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: NFS RPC Bad Calls
For information about NFS and RPC, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Display Name: All NFS RPC Calls
For information about NFS and RPC, see the NFS sourceforge article (http://nfs.sourceforge.net/).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default).
Task Description
Display Name: Restart NFS Service Restarts the NFS Service on the SLES server.
Rule Description Overrides
Understanding Management Pack Operations 51
52 Novell
novdocx (en) 17 Septem
ber 2009
3.6.2 Appearance of the NFS Service Management Pack in Operations Manager
“NFS Service Management Pack General Views” on page 52“NFS Service Management Pack Health Views” on page 52
NFS Service Management Pack General Views
NFS Service Management Pack Health Views
Access to the NFS Service Tasks is found on the right-hand Actions view of the Operations Manager Console.
Display Name: Start NFS Service Starts the NFS Service on the SLES server.
Display Name: Stop NFS Service Stops the NFS Service on the SLES server.
View Name Information Displayed (Column Names)
NFS Service State
Service Name
System Name
Host Operating System
NFS Alert View Path
Source
Name
Resolution State
Created
Age
View Name Information Displayed (column Names)
NFS Service State
Service Name
System Name
Host Operating System
NFS Share Display Name
Path
Task Description
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Figure 3-6 NFS Service Tasks in the Operations Manager Console
3.7 OpenLDAP Service Management PackSection 3.7.1, “Parts of the OpenLDAP Service Management Pack,” on page 53Section 3.7.2, “Appearance of the OpenLDAP Service Management Pack in Operations Manager,” on page 60
3.7.1 Parts of the OpenLDAP Service Management Pack“OpenLDAP Classes” on page 53“OpenLDAP Service Discoveries” on page 54“OpenLDAP Service Monitors” on page 55“OpenLDAP Service Rules” on page 57“OpenLDAP Service Tasks” on page 59
OpenLDAP Classes
Class Display Name Description Properties
OpenLDAP Connection OpenLDAP connection User Rdn
Local Address
Peer Address
Peer Domain
Listener
Caption
Component ID
Display Name
Understanding Management Pack Operations 53
54 Novell
novdocx (en) 17 Septem
ber 2009
OpenLDAP Service Discoveries
There are no discoveries associated with the Novell Enterprise Linux OpenLDAP Service Management Pack.
The SLES 10 OpenLDAP Service Management Pack, the SLES 11 OpenLDAP Service Management Pack and the RHEL 5 OpenLDAP Service Management Pack have these discovery attributes.
Novell Enterprise Linux OpenLDAP Service
OpenLDAP service for Enterprise Linux Operating Systems
Databases
Supported Backends
Monitor Status
Service Name
System Name
Service Description
Install Date
Start Mode
Started
Host Operating System
Display Name
Discovery Display Name Description Overrides
OpenLDAP Service Discovery Finds all of the OpenLDAP services that are currently running on SLES 10, SLES 11, and RHEL 5 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
OpenLDAP Service Connection Discovery
Finds all of the connections for SLES 10, SLES 11, and RHEL 5 systems that are currently running the OpenLDAP service.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Class Display Name Description Properties
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
OpenLDAP Service Monitors
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Display Name:
OpenLDAP Monitoring Service
Description:
Checks the status of the OpenLDAP internal monitoring functionality.
Overrides:
“Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
OpenLDAPMonitorEnabled (state is Healthy)
OpenLDAPMonitorDisabled (state is Warning)
An unhealthy state indicates that the OpenLDAP internal monitoring functionality has not been enabled. This functionality is optional.
Display Name:
OpenLDAP Monitoring Service Monitor
Generated:
When the monitor is in a warning health state
Diagnostic Display Name: Open LDAP Monitor Status Diagnostic
Description: Determines whether the OpenLDAP internal monitoring functionality has been enabled.
Run Automatically: Yes
Recovery Display Name: Enable OpenLDAP Monitoring Service
Description: Enables the OpenLDAP Monitoring Service
Run Automatically: No
Recalc. Monitor State: Yes
Understanding Management Pack Operations 55
56 Novell
novdocx (en) 17 Septem
ber 2009
Display Name:
OpenLDAP Agent Alerts Monitor
Description:
Produces alerts if the OpenLDAP agent is running on a Linux machine (CIM provider). If there are problems while running, the monitor generates error messages to indicate the fault in the CIM provider.
Overrides:
“Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
OpenLDAPNoAlerts (state is Healthy)
OpenLDAPAlerts (state is Warning)
Display Name:
OpenLDAP Service Error Alert
Generated:
When the monitor is in a warning health state
This monitor is handled by a rule that produces informational alerts rather than changing the health state of the service.
If the monitor is enabled, we recommend that you disable the agent extension rule.
Diagnostic Display Name: Show OpenLDAP Service Agent Alerts
Description: Seeks, gathers, and displays all generated error messages.
Run Automatically: Yes
Recovery Display Name: Clear OpenLDAP Service Agent Alerts
Description: Clears stored error messages pertaining to this service from provider storage.
Run Automatically: No
Recalc. Monitor State: No
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
OpenLDAP Service Rules
Display Name:
OpenLDAP Service State Monitor
Description:
Checks the status of the OpenLDAP service by running a WSMan query that checks if the OpenLDAP daemon is running.
Overrides:
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running (state is Healthy)
Optional (state is Warning)
Not Running (state is Critical)
An unhealthy state indicates that the OpenLDAP service daemon is set to start automatically, but is currently unavailable. A warning state indicates that the service is currently unavailable and must be started manually.
Display Name:
OpenLDAP Service State Monitor
Generated:
When the monitor is in a critical health state
If your receive an alert from this monitor, check the Diagnostic and Recovery results to see if further action is required.
Diagnostic Display Name:
OpenLDAP Service Running Diagnostic
Description: Checks the running state of the OpenLDAP service.
Run Automatically: Yes
Recovery Display Name:
OpenLDAP Service Running Recovery.
Description: Clears stored error messages pertaining to this service.
Run Automatically: No
Recalc. Monitor State: No
Rule Description Overrides
Display Name: Abandon Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Add Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Backload Threads
The number of unfinished tasks submitted to the thread pool.
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and
Recoveries
Understanding Management Pack Operations 57
58 Novell
novdocx (en) 17 Septem
ber 2009
Display Name: Bind Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Compare Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Current Connections
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Delete Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Total Entries
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Extended Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: IO Bytes For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Modify Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: ModRdn Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: OpenLDAP Provider Alert Rule
Generates alerts that relate to error conditions found in the OpenLDAP provider itself.
“Enabled” parameter is set to “True” by default.
Rule Description Overrides
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
OpenLDAP Service Tasks
Display Name: Read Waiters
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Referrals For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Search Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Total Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Unbind Operations
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Write Waiters
For information, see the YoLinux LDAP Tutorial (http://www.yolinux.com/TUTORIALS/LinuxTutorialLDAP.html).
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Task Description
Display Name: Enable OpenLDAP Monitoring
Adds the statement database monitor to the slapd.conf file. After invoking this task, the OpenLDAP server requires a restart.
Display Name: Restart OpenLDAP Service
Restarts the OpenLDAP Service.
Display Name: Start OpenLDAP Service
Starts the OpenLDAP Service.
Display Name: Stop OpenLDAP Service
Stops the OpenLDAP Service.
Rule Description Overrides
Understanding Management Pack Operations 59
60 Novell
novdocx (en) 17 Septem
ber 2009
3.7.2 Appearance of the OpenLDAP Service Management Pack in Operations Manager
“OpenLDAP Service General Views” on page 60“OpenLDAP Service Health Views” on page 60
OpenLDAP Service General Views
OpenLDAP Service Health Views
Access to the OpenLDAP Service Tasks is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-7 OpenLDAP Service Tasks in the Operations Manager Console
View Name Information Displayed (Column Names)
OpenLDAP Service State
Service Name
Monitor Status
System Name
Host Operating System
OpenLDAP Service Alerts Path
Source
Name
Resolution State
Created
Age
View Name Information Displayed (column Names)
OpenLDAP Service State
Service Name
Monitor Status
System Name
Host Operating System
OpenLDAP Connections Display Name
Path
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
3.8 Samba Service Management PackSection 3.8.1, “Parts of the Samba Service Management Pack,” on page 61Section 3.8.2, “Appearance of the Samba Service Management Pack in Operations Manager,” on page 66
3.8.1 Parts of the Samba Service Management Pack“Samba Classes” on page 61“Samba Service Discoveries” on page 62“Samba Service Monitors” on page 63“Samba Service Rules” on page 66“Samba Service Tasks” on page 66
Samba Classes
Class Display Name Description Properties
Samba Connection Samba connection User Name
Group
Client
IP Address
Component ID
Display Name
Samba Session Samba session Client
Share Name
Time Stamp
Component ID
Display Name
Samba Share Samba share Browseable
Read Only
Share Name
Caption
Component ID
Display Name
Understanding Management Pack Operations 61
62 Novell
novdocx (en) 17 Septem
ber 2009
Samba Service Discoveries
There are no discoveries associated with the Novell Enterprise Linux Samba Service Management Pack.
The SLES 10 Samba Service Management Pack, the SLES 11 Samba Service Management Pack, and the RHEL 5 Samba Service Management Pack have these discovery attributes.
Samba User Samba user NT User Name
Domain
Workstations
Unix User Name
Home Directory Drive
Home Directory
Full Name
Logon Time
Component ID
Display Name
Novell Enterprise Linux Samba Service
Samba service for Enterprise Linux Operating Systems
Has Homes MetaShare
Has Printers MetaShare
Print Service
Workgroup
Service Name
System Name
Service Description
Install Date
Start Mode
Started
Host Operating System
Display Name
Discovery Display Name Description Overrides
Samba Service Discovery Finds all of the Samba services that are currently running on SLES 10, SLES 11, and RHEL 5 systems.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Samba Service Connection Discovery Finds all of the connections for SLES 10, SLES 11, and RHEL 5 systems that are currently running the Samba service.
“Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Class Display Name Description Properties
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Samba Service Monitors
Samba Service Session Discovery Finds all of the sessions for SLES 10, SLES 11, and RHEL 5 systems that are currently running the Samba service.
“Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Samba Service Share Discovery Finds all of the shares for SLES 10, SLES 11 and RHEL 5 systems that are currently running the Samba service.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Samba Service User Discovery Finds all of the users for SLES 10, SLES 11, and RHEL 5 systems that are currently running the Samba service.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 601 seconds (10 minutes, 1 second) by default.
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and Recoveries
Display Name:
Samba Share State
Description:
Watches the availability of the Samba share by running a WSMan query to check if the share is available.
Overrides:
“Enabled” parameter is set to “True” by default.
“interval” parameter is set to 300 seconds (5 minutes) by default.
Enabled (state is Healthy)
Disabled (state is Critical)
Display Name:
Samba Share State
Generated:
When the monitor is in a critical health state
If you receive an alert from this monitor, check the Diagnostic and Recovery results to determine if further action is required.
Diagnostic Display Name: None
Description: none
Run Automatically: none
Recovery Display Name: none
Description: none
Run Automatically: none
Recalc. Monitor State: none
Discovery Display Name Description Overrides
Understanding Management Pack Operations 63
64 Novell
novdocx (en) 17 Septem
ber 2009
Display Name:
Samba User Status Monitor
Description:
Watches the enabled/disabled state of the Samba users by running a WSMan query to check the current state of the user object.
Overrides:
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Enabled (state is Healthy)
Disabled (state is Critical)
An unhealthy state indicates that the Samba user object has been disabled.
Display Name:
Samba User Status Monitor
Generated:
When the monitor is in a critical health state
If you receive an alert from this monitor, check the Diagnostic and Recovery results to determine if further action is required.
Diagnostic Display Name: None
Description: none
Run Automatically: none
Recovery Display Name: none
Description: none
Run Automatically: none
Recalc. Monitor State: none
Display Name:
Samba User Account Locked Monitor
Description:
Watches the locked state of the Samba users by running a WSMan query to check the current state of the user object.
Overrides:
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
OK (state is Healthy)
Locked Out (state is Critical)
An unhealthy state indicates that the Samba user object has been locked out due to multiple authentication failures.
Display Name:
Samba User Account Locked Monitor
Generated:
When the monitor is in a critical health state
If you receive an alert from this monitor, check the Diagnostic and Recovery results to determine if further action is required.
Diagnostic Display Name: None
Description: none
Run Automatically: none
Recovery Display Name: none
Description: none
Run Automatically: none
Recalc. Monitor State: none
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and Recoveries
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Display Name:
Samba Agent Alerts Monitor
Description:
Produces alerts if the Samba agent is running on a Linux machine (CIM provider). If there are problems while running, the monitor generates error messages to indicate the fault in the CIM provider.
Overrides:
“Enabled” parameter is set to “False” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
SambaNoAlerts (state is Healthy)
SambaAlerts (state is Warning)
This monitor is handled by a rule that produces informational alerts rather than changing the health state of the server.
If this monitor is enabled, we recommend that you disable the agent extension rule.
Display Name:
Samba Service Error Alert
Generated:
When the monitor is in a warning health state
Diagnostic Display Name: Show Samba Service Agent Alerts
Description: Seeks, gathers, and displays all generated error messages.
Run Automatically: Yes
Recovery Display Name: Clear Samba Service Agent Alerts
Description: Clears stored error messages pertaining to this service from provider storage.
Run Automatically: No
Recalc. Monitor State: Yes
Display Name:
Samba Service State Monitor
Description:
Checks the status of the Samba service daemons by running a WSMan query to determine if the Samba daemons are running.
Overrides:
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes) by default.
Running (state is Healthy)
Optional (state is Warning)
Not Running (state is Critical)
An unhealthy state indicates that the Samba service daemon is set to start automatically but is currently unavailable
A warning state indicates that the service is currently unavailable and must be started manually.
Display Name:
Samba Service State Monitor
Generated:
When the monitor is in a critical health state
If you receive an alert from this monitor, check the Diagnostic and Recovery results to determine if further action is required.
Diagnostic Display Name:
Samba Service Running Diagnostic
Description: Determines if the Samba Service is running.
Run Automatically: Yes
Recovery Display Name: Samba Service Running Recover.
Description: Clears stored error messages from provider storage pertaining to this service.
Run Automatically: No
Recalc. Monitor State: No
Monitor Information Monitor Operational States Monitor Alerts Monitor Diagnostics and Recoveries
Understanding Management Pack Operations 65
66 Novell
novdocx (en) 17 Septem
ber 2009
Samba Service Rules
Samba Service Tasks
3.8.2 Appearance of the Samba Service Management Pack in Operations Manager
“Samba Service General Views” on page 67“Samba Service Health Views” on page 67
Rule Description Overrides
Display Name: Number of Samba Mounts
Number of Samba mounts. “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Number of Samba Shares
Number of Samba shares. “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Number of Samba Users
Number of Samba users. “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Display Name: Samba Provider Alert Rule
Generates alerts that relate to error conditions found in the Samba provider itself.
“Enabled” parameter is set to “True” by default.
Task Description
Display Name: Disable Samba User Disables a Samba user.
Display Name: Enable Samba User Enables a Samba user.
Display Name: Restart Samba Services Restarts the Samba (SMB and NMB) service.
Display Name: Start Samba Services Starts the Samba (SMB and NMB) service.
Display Name: Stop Samba Services Stops the Samba (SMB and NMB) service
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Samba Service General Views
Samba Service Health Views
Access to the Samba Service Tasks is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-8 Samba Service Tasks in the Operations Manager Console
View Name Information Displayed (Column Names)
Samba Service State
Service Name
System Name
Host Operating System
Samba Service Alerts Path
Source
Name
Resolution State
Created
Age
View Name Information Displayed (column Names)
Samba Service State
Service Name
System Name
Host Operating System
Samba Shares State
Name
Path
Samba Users NT User Name
Unix User Name
Domain
Home Directory
Understanding Management Pack Operations 67
68 Novell
novdocx (en) 17 Septem
ber 2009
3.9 Linux Agent Extension Management PackSection 3.9.1, “Parts of the Linux Agent Extension Management Pack,” on page 68Section 3.9.2, “Appearance of the Linux Agent Extension Status Management Pack in Operations Manager,” on page 70
3.9.1 Parts of the Linux Agent Extension Management Pack“Deploy Linux Agent Extension Classes” on page 68“Deploy Linux Agent Extension Discoveries” on page 68“Deploy Linux Agent Extension Monitors” on page 69“Deploy Linux Agent Extension Diagnostics and Associated Recoveries” on page 69“Deploy Linux Agent Extension Rules” on page 70“Deploy Linux Agent Extension Tasks” on page 70
Deploy Linux Agent Extension Classes
Deploy Linux Agent Extension Discoveries
Class Display Name Description Properties
Novell Agent Extensions for SLES 10, SLES 11, and RHEL 5 computer system
Discovered computer system for Novell Agent Extensions for SLES 10, SLES 11, and RHEL 5
Principal Name
IP Address
Network Name
SSH Port
Display Name
Discovery Display Name Description Overrides
Novell Agent Extensions for SLES 10, SLES 11 and RHEL 5 Discovery
Finds all of the SLES 10, SLES 11, and RHEL 5 systems that are capable of installing the Novell management pack agents.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 600 seconds (10 minutes) by default.
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Deploy Linux Agent Extension Monitors
Deploy Linux Agent Extension Diagnostics and Associated Recoveries
Monitor Information Monitor Operational States Monitor Alerts
Display Name: Install Agent Monitor
Description: Verifies the installation of the Novell Agent Extensions service providers for SLES 10, SLES 11, and RHEL 5 by running WSMan query to determine if the OMC providers are loaded and accessible through the CIMOM.
Overrides: “Enabled” override value is set to “True” by default.
“Interval” parameter is set to 300 seconds (5 minutes).
StatusOK (state is Healthy)
Statusfailed (state is Critical)
An unhealthy state indicates that the Novell Agent Extensions service providers for SLES 10, SLES 11, and RHEL 5 are currently unavailable to System Center Operations Manager.
During the installation of the Novell service providers for SLES 10, SLES 11, or RHEL 5, several files are copied from the Operations Manager server to the Linux computer. When the files are copied, and installation repository is mounted in the form of an ISO image and the components are installed from the repository.
An unhealthy state for this monitor could mean that the files were not correctly copied from the Operations Manager server, that the installation repository was incorrectly mounted, or that the OpenWSMan configuration was not established. One or more of these issues could result in the unavailability of the Novell service providers for SLES 10, SLES 11, and RHEL 5.
Display Name: Install Agent State Monitor
Generated: When the monitor is in a critical health state
If you receive an alert from this monitor, check the Diagnostic and Recover results to determine if further action is required.
Diagnostic Task Recovery Task
Display Name: Check installation of Novell service providers for SLES 10, SLES 11, and RHEL 5.
Description: Verify that the Novell service providers for SLES 10, SLES 11, and RHEL 5 and supporting RPMs have been installed
Run Automatically: Yes
Recovery Display Name: Install the Novell service providers for SLES 10,SLES 11, and RHEL 5
Description: Install the set of Novell service providers# for SLES 10, SLES 11, and RHEL 5 and supporting RPMs
Run Automatically: No
Recalc. Monitor State: No
Understanding Management Pack Operations 69
70 Novell
novdocx (en) 17 Septem
ber 2009
Deploy Linux Agent Extension Rules
There are no Deploy Agent Extension rules for SLES 10, SLES 11, or RHEL 5 in the System Center Operations Manager console.
Deploy Linux Agent Extension Tasks
3.9.2 Appearance of the Linux Agent Extension Status Management Pack in Operations Manager
“SLES 10, SLES 11, or RHEL 5 Agent Extension Status General Views” on page 71
Display Name: Check zypper iso file
Description: Check that the appropriate .iso file was successfully copied to the correct location.
Run Automatically: Yes
Recovery Display Name: Copy the zypper ISO image file
Description: Copy the zypper ISO image file to the Novell SLES 10, SLES 11, or RHEL 5 computer. This file will be mounted as a zypper installation repository.
Run Automatically: No
Recalc. Monitor State: No
Display Name: Check zypper repository source
Description: Check that the .iso file was successfully added as a repository source.
Run Automatically: Yes
Recovery Display Name: Mount the zypper ISO installation repository
Description: Mount the ISO image file as a zypper installation repository.
Run Automatically: No
Recalc. Monitor State: No
Recovery Display Name: Restart SCX service
Description: Restart the SCX service. This should be done after the Novell agent extensions have been installed.
Run Automatically: No
Recalc. Monitor State: No
Task Description
Display Name: Install Novell Agent Extensions for SLES 10 (or SLES 11 or RHEL 5)
Install the Novell Agent Extensions for SLES 10, SLES 11, or RHEL 5 to the target server.
Display Name: Uninstall Novell Agent Extensions for SLES 10 (or SLES 11 or RHEL 5)
Uninstall the set of Novell Agent Extensions for SLES 10, SLES 11, or RHEL 5.
Diagnostic Task Recovery Task
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
SLES 10, SLES 11, or RHEL 5 Agent Extension Status General Views
Access to the Novell Extension for SLES 10 Agent Tasks (also SLES 11 and RHEL 5) is found on the right-hand Actions view of the Operations Manager Console.
Figure 3-9 Novell Extension for SLES 10 Agent Tasks in the Operations Manager Console
3.10 Novell Support Advisor Management PackThe Novell Support Advisor (NSA) is an automated self-help tool used to support and diagnose SUSE Linux Enterprise Server and other products.
This tool provides customers with a streamlined way to perform both proactive and reactive system diagnostic tasks typically provided by Novell Technical Services, but using local, secure, and automated methods.
The NSA is installed with the other SUSE Linux Enterprise Management Packs included in this product (SLES 10 and SLES 11). When installed as a separate product, the NSA has its own console. In this product however, NSA functions are integrated to be displayed in the System Center Operations Manager.
For more information about the Novell Support Advisor, see the Novell Support Advisor (http://support.novell.com/advisor/) page on the Novell Web site.
Section 3.10.1, “Parts of the Novell Support Advisor Management Pack,” on page 72Section 3.10.2, “Appearance of the Novell Support Advisor Management Pack in Operations Manager,” on page 94
View Name Information Displayed (Column Names)
Novell Extensions for SLES 10 Computer System Status
Novell Extensions for SLES 11 Computer System Status
Novell Extensions for RHEL 5 Computer System Status
State
Name
Path
Novell Extensions for SLES 10 Alerts
Novell Extensions for SLES 11 Alerts
Novell Extensions for RHEL 5 Alerts
Path
Source
Name
Resolution State
Created
Age
Understanding Management Pack Operations 71
72 Novell
novdocx (en) 17 Septem
ber 2009
3.10.1 Parts of the Novell Support Advisor Management Pack“Novell Support Advisor Classes” on page 72“Novell Support Advisor Discoveries” on page 81“Novell Support Advisor Monitors” on page 84“Novell Support Advisor Rules” on page 93“Novell Support Advisor Tasks” on page 94
Novell Support Advisor Classes
Class Display Name Description Properties
NSA Analysis Results Analysis results for each of the collection patterns for the monitored service.
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for Clustering
NSA Analysis Results for Clustering
Element Info
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Understanding Management Pack Operations 73
74 Novell
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for Connectivity
NSA Analysis Results for Connectivity
Driver
Package Install
Package Verification
Service Daemon
Service Status
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for eDirectory
NSA Analysis Results for eDirectory
eDirectory Pattern
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
NSA Analysis Results for Migration NSA Analysis Results for Migration Element Info
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Understanding Management Pack Operations 75
76 Novell
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for OES NSA Analysis Results for OES Hardware
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
NSA Analysis Results for Other Elements
NSA Analysis Results for Other Elements
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for Print NSA Analysis Results for Print Package Install
Package Verification
Service Daemon
Service Status
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Understanding Management Pack Operations 77
78 Novell
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for Security NSA Analysis Results for Security CVE
RPM
Scope
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for SLE NSA Analysis Results for SLE CPU CS
CPU INT
CPUP U
Disk 1
Disk 2
Fsaio
Fsvm
Load
Memory
Missing
Overlap
Package Install
Package Verification
Procd
Procz
Scope
Service Daemon
Service Status
Skipped
State
Swap
Taint
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Understanding Management Pack Operations 79
80 Novell
novdocx (en) 17 Septem
ber 2009
NSA Analysis Results for Update NSA Analysis Results for Update Beta
Match
Sub Info
Update
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
Class Display Name Description Properties
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Novell Support Advisor Discoveries
NSA Analysis Results for Virtualization
NSA Analysis Results for Virtualization
Hypervisor
Package Install
Xen
Key
Pattern
Display Status
Overall Status
Overall Info
Product
TID
Video
Script
Security
Patch
Misc
Bug
CoolSolution
Architecture
Additional Info
Service Category
Display Name
NSA Service NSA Service Service Name
System Name
Service Description
Host Operating System
NSA Agent Last Run
NSA Agent Version
NSA Patterns Last Update
NSA Patterns Version
Display Name
Discovery Display Name Description Overrides
NSA Service Discovery Discovers the Novell Support Advisor service on al systems that are capable of running it.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
Class Display Name Description Properties
Understanding Management Pack Operations 81
82 Novell
novdocx (en) 17 Septem
ber 2009
Clustering Analysis Results Discovery
Discovers all of the analysis results that correspond to the clustering patterns. The clustering specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Connectivity Analysis Results Discovery
Discovers all of the analysis results that correspond to the connectivity patterns. The connectivity specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Overall Analysis Results Discovery Discovers all of the pattern analysis results that are produced by the Novell Support Advisor utilities.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3605 seconds (1 hour, 5 seconds) by default.
eDirectory Analysis Results Discovery
Discovers all of the analysis results that correspond to the migration patterns. The migration specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
OS Migration Analysis Results Discovery
Discovers all of the analysis results that correspond to the eDirectory patterns. The eDirectory specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
OES Analysis Results Discovery Discovers all of the analysis results that correspond to the OES patterns. The OES specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Other Pattern Analysis Results Discovery
Discovers all of the analysis results that correspond to other patterns. The other specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Discovery Display Name Description Overrides
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Print Analysis Results Discovery Discovers all of the analysis results that correspond to the print patterns. The print specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Security Analysis Results Discovery
Discovers all of the analysis results that correspond to the security patterns. The security specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
SLE Analysis Results Discovery Discovers all of the analysis results that correspond to the SLE patterns. The SLE specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Update Analysis Results Discovery Discovers all of the analysis results that correspond to the update patterns. The update specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Virtualization Analysis Results Discovery
Discovers all of the analysis results that correspond to the virtualization patterns. The virtualization specific elements might contain additional properties that are not included in the corresponding overall pattern analysis element.
“Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3610 seconds (1 hour, 10 seconds) by default.
Discovery Display Name Description Overrides
Understanding Management Pack Operations 83
84 Novell
novdocx (en) 17 Septem
ber 2009
Novell Support Advisor Monitors
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Display Name: NSA Analysis Results Monitor
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResult
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Display Name: NSA Analysis Results Monitor (clustering)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Clustering
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Display Name: NSA Analysis Results Monitor (connectivity)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Connectivity
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Understanding Management Pack Operations 85
86 Novell
novdocx (en) 17 Septem
ber 2009
Display Name: NSA Analysis Results Monitor (eDirectory)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.eDirectory
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Display Name: NSA Analysis Results Monitor (migration)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Migration
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Display Name: NSA Analysis Results Monitor (OES)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.OES
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Display Name: NSA Analysis Results Monitor (other)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Other
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Understanding Management Pack Operations 87
88 Novell
novdocx (en) 17 Septem
ber 2009
Display Name: NSA Analysis Results Monitor (print)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Print
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Display Name: NSA Analysis Results Monitor (security)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Security
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Display Name: NSA Analysis Results Monitor (SLE)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.SLE
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Display Name: NSA Analysis Results Monitor (update)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Update
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Understanding Management Pack Operations 89
90 Novell
novdocx (en) 17 Septem
ber 2009
Display Name: NSA Analysis Results Monitor (virtualization)
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Virtualization
Description: Determines the current health state of the various areas of a system that are checked by the Novell Support Advisor patterns. Each NSA pattern checks for specific conditions within the system and then returns a health status.
Overrides: “Enabled” parameter is set to “True” by default.
“Interval” parameter is set to 3600 seconds (1 hour) by default.
StatusOK (state is Healthy)
Status Warn (state is Warning)
Status Failed (state is Critical)
A warning state indicates that there is a potential problem with either the system itself or with a service running on the system. Some corrective action might be required, but is not necessary yet.
An unhealthy state indicates that corrective action is required. The results of the analysis should provide the administrator with more guidance regarding the action to take.
Display Name:
NSA Monitored Alerts
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
none
Description:
none
Run Automatically:
none
Recovery Display Name:
none
Description:
none
Run Automatically:
none
Recalc. Monitor State: none
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Display Name: Check NSA patterns update
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Service
Description: Check the NSA patterns distribution Web site for a newer version of the pattern descriptions. If a newer version is available, this monitor indicates an error condition. The monitor indicates whether a newer version of the patterns should be downloaded and installed. The decision to invoke the task that downloads and installs the newer version of the patterns is up to you. Downloading and installing the newer pattern definitions can be done automatically by enabling the recover task associated with this monitor.
Overrides: “Enabled” parameter is set to “True” by default.
“IntervalSeconds” parameter is set to 86400 (24 hours) by default.
NoUpdatesAvailable (state is Healthy)
UpdatesAvailable (state is Critical)
An error state indicates that a newer version of the pattern definitions is available on the Novell Support Advisor Web site. A healthy state indicates that the currently installed version of the pattern definitions is up to date.
Display Name:
NSA Analysis Data Expired.
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
Check Updates Diagnostic.
Description:
Determines if the a newer analysis pattern is available.
Run Automatically:
Yes
Recovery Display Name:
Check Updates Recovery
Description:
Updates the analysis patterns and data gathering utility.
Run Automatically:
No
Recalc. Monitor State: Yes
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Understanding Management Pack Operations 91
92 Novell
novdocx (en) 17 Septem
ber 2009
Display Name: NSA Analysis Data Expired
Rolls up to Class ID:
Novell.Linux.NSA.AnalysisResults.Service
Description: Determines if the last time that the analysis data was collected has exceeded an expiration threshold. The default expiration threshold is set to 30 days. The expiration threshold can be changed by overriding the ExpirationDays parameter for this monitor.
Overrides: “Enabled” parameter is set to “True” by default.
“IntervalSeconds” parameter is set to 86400 (24 hours) by default.
NotExpired (state is Healthy)
Expired (state is Critical
An error state indicates that the current analysis data set has exceeded the expiration threshold and should be updated. A healthy state indicates that the current analysis data set is within the expiration threshold.
Display Name:
NSA Analysis Data Expired.
Generated: When the monitor is in a critical health state
Diagnostic Display Name:
NSA Analysis Data Expired Diagnostic.
Description:
Determines if the last time that the analysis data was collected has exceeded an expiration threshold.
Run Automatically:
Yes
Recovery Display Name:
NSA Analysis Data Expired Recovery
Description:
Runs the Novell Support Advisor data gathering utility on the associated server.
Run Automatically:
No
Recalc. Monitor State: Yes
Monitor Information Monitor Operational States Monitor AlertsMonitor Diagnostics and Recoveries
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Novell Support Advisor Rules
Rule Description and Information Overrides
Display Name: NSA Alerts Rule
Monitors the analysis results that are produced by the Novell support Advisor utilities and generates alerts that correspond to the various result states.
The properties for each pattern analysis result con links or text that describe possible resolutions for the issue that is being reported. Please see the associated result element.
Additional Information: Look for the following status types:
STATUS_TEMPORARY: This is the initial overall status. Used for pre-condition processing.
STATUS_PARTIAL: All criteria are only partially checked. A status that can be used to test various conditions before assigning a valid exit condition, which is an overall status of STATUS_SUCCESS or higher. Used for pre-condition processing.
STATUS_SUCCESS: All criteria have been checked. All are confirmed to be valid and working.
STATUS_RECOMMEND: All criteria have been checked, but the linked solution is a recommendation and does not fall into the other categories. Used to recommend an optimization TID, documentation, or product promotions.
STATUS_PROMOTION: All criteria have been checked. this status is used to suggest a novell product or service from which the customer might benefit.
STATUS_WARNING: All criteria have been checked. The criteria show that a problem might occur, but it might not be manifesting symptoms currently.
STATUS_CRITICAL: All criteria have been checked. The criteria show that the server is currently matching criteria for the issue being checked.
STATUS_ERROR: Not all criteria could be checked. A fatal pattern error has occurred–for example, a file not found.
“Enabled” parameter is set to “False” by default.
Understanding Management Pack Operations 93
94 Novell
novdocx (en) 17 Septem
ber 2009
Novell Support Advisor Tasks
3.10.2 Appearance of the Novell Support Advisor Management Pack in Operations Manager
“Novell Support Advisor General Views” on page 94“Novell Support Advisor Overall Analysis Views” on page 95“Detail View” on page 95“Access to NSA Service Tasks” on page 95“NSA Analysis by Category” on page 95
Novell Support Advisor General Views
Task Description
Display Name: Gather NSA Info This is a long-running task that might take several minutes to complete.
The task invokes a service on the specified server that gathers detailed information about the server’s current health state. When the task is complete, the output details each of the queried areas of the server.
The results of the gathering task are displayed in the next discovery cycle for the NSA Management Pack. Because the discover cycle interval might be several hours, you might have to override the discovery interval.
Display Name: Update NSA Pattern Definitions
This is a long-running task that might take several minutes to complete.
The task downloads and installs the Novell Support Advisor information gathering patter descriptions if a newer version is available. To complete this task the specified server must have access to the Internet.
View Name Information Displayed (Column Names)
Novell Support Advisor Alerts Path
Source
Name
Resolution State
Created
Age
Linux Management Pack 1.0.1 for System Center Operations Manager
novdocx (en) 17 Septem
ber 2009
Novell Support Advisor Overall Analysis Views
Detail View
The Detail View of the System Center Operations Monitor is located in the center bottom of the console. It displays information about the selected server, as detailed in the Properties of the Novell Support Advisor Classes. The values of these classes often contain live links to technical information documents (TIDs) from Novell support, security advisories, documentation, CoolSolutions articles, and so on.
Access to NSA Service Tasks
Access to the NSA Services Tasks is found on the right-hand Actions view of the Operations Manager Console when a server in the Novell Support Advisor State view is selected.
Figure 3-10 NSA Service Tasks in the Operations Manager Console
NSA Analysis by Category
Additional, more discrete views of each NSA monitored element are included in the Operations Manager Console under the object NSA Analysis by Category. Each element displays its own views that list the properties of each category along with additional detail about each category:
ClusteringConnectivityedirectoryMigrationOES
View Name Information Displayed (Column Names)
Novell Support Advisor State State
Name
Path
NSA Agent Last Run
NSA Patterns Last Update
Novell Support Advisor Overall Analysis Results State
Name
Product
Path
Overall Info
Service Category
Understanding Management Pack Operations 95
96 Novell
novdocx (en) 17 Septem
ber 2009
OtherPrintSecuritySLEUpdateVirtualization
Linux Management Pack 1.0.1 for System Center Operations Manager