november 05 - 06 , 2015, sri lanka - tourism conference · prof. sarath kotagama ... 12.30 p.m....
TRANSCRIPT
“Strategic alignment in tourism:
Planning, developing, marketing, managing & monitoring”
November 05th - 06th, 2015, Sri Lanka
Organized By
Hosted By
ORGANIZING COMMITTEE
PROF. SARATH KOTAGAMA (CONFERENCE CO-CHAIR)
Professor of Environmental Science, Department of Zoology, University of Colombo, Sri
Lanka.
DR. CHANDI JAYAWARDENA (CONFERENCE CO-CHAIR)
President – Chandi J. Associates Inc. Consulting, Canada
Director – Intelligent Hotels, UK
ISANKA P. GAMAGE (CONFERENCE CONVENER)
The International Institute of Knowledge Management
OSHADEE WITHANAWASAM (CONFERENCE PUBLICATION CHAIR)
The International Institute of Knowledge Management
SCIENTIFIC COMMITTEE
Prof. Sarath Kotagama (Co-Chair) Sri Lanka
Prof. Patricia Ordóñez de Pablos Spain
Prof. Supathanish Termsnguanwong Thailand
Prof. Dr. Rev. W. Wimalarathna Sri Lanka
Prof. josé António C. Santos Portugal
Prof. Maria David Brás Portugal
Prof. Paul Sergius Koku USA
Dr. Chandi Jayawardena (Co-Chair) Canada
Dr. D.A.C Suranga Silva (Scientific Committee Chair) Sri Lanka
Dr. Jose Maria Álvarez Rodriguez Spain
Dr. Ulrike Gretzel Australia
Dr. Iraj Ratnayake Sri Lanka
Dr. Nalin Abeysekara Sri Lanka
Dr. Alaa Hussein Ali Alsrabi UAE
Dr. P.A.P.Samantha Kumara Sri Lanka
Dr. Archana Bhatia India
Mr. Lalith Chandralal Sri Lanka
Mr. Sabyasachi Dasgupta India
SCOPE AND OBJECTIVES
For sustainable development and effective management of all related aspects of hospitality and tourism,
it is essential to learn from the best practices around the world and be innovative in finding practical
solutions to ever-evolving challenges. Innovative approaches should be taken to strategically align with
the visions and expectations of key tourism and hospitality industry stakeholders in planning,
developing, marketing, managing, monitoring and controlling. As we advocate that industry leaders and
researchers should collaborate in seeking practical and innovative solutions for the challenges in
hospitality and tourism, papers jointly written by industry leaders and academics are sought for this
conference.
The International Conferences on Hospitality and Tourism Management in 2013 and 2014 were well
attended and hugely successful. This annual event attended by presenters from over 30 countries, is a
premier international forum for the presentation of new advances and research results in the fields of
hospitality and tourism management. The main objective of the conference is to bring together tourism
and hospitality industry leaders, educators, researchers and scholars in the domain of interest from
around the world.
CONFERENCE CO-CHAIRS
Prof. Sarath Kotagama
Professor of Environmental Science,
Department of Zoology,
University of Colombo,
Sri Lanka.
Dr. Chandi Jayawardena DPhil, MSc,
CHE, FIH, FCHSGA
President – Chandi J. Associates Inc.
Consulting, Canada Director –
Intelligent Hotels, UK
KEYNOTE SPEAKERS
PUBLICATION OPPORTUNITIES
All accepted abstract and full papers (for those who register for the
conference) will be published in the refereed conference proceedings
with ISSN (ISSN 2345-962x) & ISBN will be published electronically after
the conference. You have the option for including either abstract only
or full paper in the proceedings.
We will also make every effort to submit the proceedings to be indexed
in the Thomson Reuters, SCOPUS, Mendeley, CiteULike and Google
scholar for possible Indexing.
(Authors of accepted abstracts wishing to publish the full paper in the
proceedings or one of the supporting journals should submit the full
paper by 30 October 2015.)
All selected papers will be published free of charge in the conference
proceedings.
Dr. D.A.C Suranga Silva
Senior Lecturer, Department of
Economics, University of Colombo, Sri
Lanka. Former Director General at Sri
Lanka Institute of Tourism & Hotel
Management (SLITHM)
Prof. Konstantinos Andriotis
Professor, Tourism at Middlesex,
United Kingdom
Dr. Roland Silva
First International President of
ICOMOS (International Council on
Monuments and Sites) from Asia
All papers will be sent to possible publication in the following journals. Only selected best papers will
be published free of charge in the journals.
Worldwide Hospitality and Tourism Themes ISSN: 1755-4217
High quality papers on “Innovation in Global Tourism”, selected and presented at the
International Conferences on Hospitality & Tourism Management (ICOHT 2015 &
2016) will be considered for publication in a relevant theme issue of the Worldwide
Hospitality and Tourism Themes journal (ISSN 1755-4217) published by Emerald
Publishing Ltd, UK.
International Journal of Asian Business and Information
Management (IJABIM) ISSN: 1947-9638 EISSN: 1947-9646
An Official Publication of the Information Resources Management Association
International Journal of Marketing and Social Policy ISSN: 2362-1044
Editor-in-Chief: Prof. Paul Sergius Koku
International Journal of Tourism Policy ISSN: 1750-4104
Editor-in-Chief: Prof. George Agiomirgianakis, Prof. Konstantinos Andriotis
CONFERENCE SHEDULE
Thursday 05, November 2015
7.30 a.m. 8.30 a.m. Conference Registration & Information Desk Open 8.30 a.m. 9.30 a.m. Inauguration Session & Conference Photograph 9.30 a.m. 10.00 a.m. Coffee Break 10.00 a.m. 12.30 p.m. Keynote Forum 12.30 p.m. 1.30 p.m. Lunch 1.30 p.m. 3.30 p.m. Technical Sessions 3.30 p.m. 4.00 p.m. Coffee Break 4.00 p.m. 5.30 p.m. Technical Sessions 6.30 p.m. 9.30 p.m. Official Networking Dinner with Cultural Show Friday 06, November 2015 8.30 a.m. 10.00 a.m. Technical Sessions 10.00 a.m. 10.30 a.m. Coffee Break 10.30 a.m. 12.30 p.m. Technical Sessions 12.30 p.m. 1.30 p.m. Lunch 1.30 p.m. 3.30 p.m. Technical Sessions 3.30 p.m. 4.00 p.m. Coffee Break
Saturday 7, November 2015 7.00 a.m. – 9.30 p.m. Post Conference Tour (Optional)
CONFERENCE TRACKS
Topics of interest for submission include the following 72 listed within nine sub themes, but are not
limited to:
Planning Operations management Tourism master plans Airlines and airports
New destination planning Cruise industry
Thematic architecture for tourism destinations MICE industry
Added-value creations for tourism Tour operations and travel agencies
Infusing local culture and spirituality in tourism offerings
Tourist guiding and tourist shops
Hotel and resort project planning Quality assurance in hotel rooms division operations
Secondary accommodation project planning Quality assurance in food & beverage operations
Enhancing the quality of life of communities through tourism
Guest security and safety
Developing Monitoring and financial controls Sustainable tourism triple bottom-lines – economic, environmental and social
Benefits from bi-national tourism
Mass tourism development Tourism data collection
Special interest tourism development Preparing accurate tourism statistics
Eco tourism development Tourism forecasting
Community based tourism development Tourism performance analysis
Post-war tourism development Tourism regulations
Hotel and resort development Measuring hotel and restaurant profitability
Visitor attraction development Hotel systems and procedures through franchising and management contracts
Marketing Strategic alignment (with the expectations of …) Marketing research Federal and local governments
Market segmentation Local community
Marketing planning International tourists
Advertising Domestic tourists
Sales promotions Hospitality and tourism industry employees
Hospitality sales Destination marketers
Tourism e-marketing Investors
Green marketing Hotel operators, franchisors and management corporations
Marketing strategies Innovations for the future Strategies to maintain market share from traditional tourism feeder markets
Emerging trends, themes and innovations in tourism
Strategies to attract new tourism feeder markets Emerging trends, themes and innovations in hospitality management
Strategies to increase the market share of Chinese outbound tourists
Innovations in tourism and hospitality education and research
Developing strategies to increase repeat tourist arrivals
Innovations in tourism and hospitality knowledge management
Managing tourist destination networks through public relations
Innovations in dealing with tourism seasonality
Measuring customer satisfaction in the context of on-line reviews
Survival strategies for un-branded hotels and resorts
Dealing with OTAs and on-line reservation systems Entrepreneurship in hospitality and tourism
Destination branding through the internet “Outside the box” thinking in hospitality and tourism
Human resource management
Making career opportunities in the hospitality industry attractive
Improving service quality through effective recruitment and training strategies
Improving language skills of hospitality employees to enhance customer service
Empowerment to improve team spirit and motivation
Career development
Management development
Female employees in tourism
Youth in tourism
CALL FOR PAPERS
Submit your Abstract to: [email protected]
Please set up your abstracts according to the given format at this website.
(http://tourismconference.co/2015/abstract-guidelines/) that format will help you to submit your
abstract; therefore you are requested to follow the format carefully for your abstract submission.
Abstracts that do not follow this format will be rejected. You are also expected to send a brief biography
together with the Abstract. If you have any technical issue or you need any further assistance in submitting
your abstract, please contact Miss. Thulakshana Dilrukshi at [email protected] or +94 776 261 847
The abstract must indicate purpose of study, research methodology, major results,
implications, and key references. Last date for submission of abstract is September 30,
2015.
Authors must clearly mention the track in which the paper is to be included.
Submitted abstracts would undergo blind review by expert reviewers.
Authors of accepted abstracts wishing to publish the full paper in the proceedings or one
of the Supporting journals should submit the full paper by November 30, 2015. If
submitting the full paper, please indicate your publication preference.
At least one of the authors of the paper must register for the conference by October 15, 2015. Final
submission should be strictly in accordance with the author guidelines as provide at the time of
acceptance of paper.
THE OFFICIAL LANGUAGE
The official language of the conference will be English.
IMPORTANT DATES
Abstract submission deadline: 30 September 2015
Abstract acceptance notification: Within two weeks
Early Bird Registration deadline: 15 September 2015
2nd Registration deadline: 30 September 2015
Conference registration final deadline for presenters: 15 October 2015
PP Presentation due on or before 30 October2015
ICOHT 2015 05-06 November 2015
Post Conference tour: 07 November 2015
Full paper submission deadline 30 November 2015
CONFERENCE VENUE
Hotel Galadari Colombo
The finest five star hotel in Sri Lanka with the best of dinning, accommodation and
entertainment facilities. This 450 roomed beauty is located facing the foaming ripples of the
Indian Ocean and remains to be one of the best five star hotels in Sri Lanka. Step-in to be lost in
unearthly cuisines, cosy hideouts, heavenly surrounding and the best of services, which other
five star hotels in Sri Lanka could not offer. Galadari Hotel Sri Lanka; one of the finest five star
hotels in Sri Lanka is not only the best place to relax, eat and indulge, but is also the finest place
to celebrate. Come! Delight & breathe the air of luxury at the heart of Colombo.
CONTACT PERSONS
General Inquiries Visa, Accommodation, Transport
Thulakshana Dilrukshi Lakshan Darshana
Conference Organizing Committee Conference Organizing Committee
[email protected] [email protected]
Tel: +94 776 261 847 Tel: +94 773 524 235
REGISTRATION DEADLINES
Registration deadline Closing date for early bird registration : 15 September 2015
Second registration deadline : 30 September 2015
Closing date for registration : 15 October 2015
Registration Now
REGISTRATION FEE
Please send a scanned copy of the bank receipt after transferring your registration fee. Also, send as your color photograph for the registration process.
In-Person Participant’s Registrations Include: Attendance at all plenary and parallel sessions (keynote addresses as well as paper presentations and
descriptions of practice and informal conversation sessions with keynote speakers).
In-person conference session presentation (which involves submitting an abstract and, if accepted,
inclusion in the conference program).
The option to submit your paper to the corresponding Journal.
Two conference lunch buffets
Four snack/coffee breaks
ISSN published Abstracts CD/ publication, admission to poster sessions, A printed conference
programme, conference bag , conference materials , attendance and/or author certificates, a receipt
of the registration fee
(Please note registration does not include extras such as transport, tours or accommodation.
These extras can be booked at the time of registration.)
Group Registration
All the benefits of in-person participant
Discounted Registration for five (5) or more participants from same organization/institution. Please contact Miss. Thulakshana Dilrukshi for more information [email protected]
Virtual Registration If you wish your paper to be published in ICOHT 2015 Publications, but will not able to attend the ICOHT 2015 conference, you have an option to register as a “virtual presenter”.
Abstracts and papers will be published in conference proceedings
Upload a presentation of your paper to conference website and “author STREAM”
Submit your paper for peer review to the supporting Journals
An author certificate, Proceeding book and conference materials will be posted to every virtual presenter after the conference
Registration Types
Registration Category 1st Deadline 15/09/2015
2nd Deadline 30/09/2015
3rd Deadline 15/10/2015
Asian Countries Delegate $ 300 $ 325 $ 350
Student $ 275 $ 300 $ 325
Non-Presenter $ 325 $ 350 $ 375
Non-Asian Countries Delegate $ 350 $ 375 $ 425
Student $ 325 $ 350 $ 400
Non-Presenter $ 375 $ 400 $ 450
Group Registration Asian $ 275 $ 300 $ 325
Non-Asian $ 325 $ 350 $ 400
Sri Lankan LKR 16,000 LKR 18,000 LKR 20,000
Sri Lankan Delegate LKR 18,000 LKR 20,000 LKR 22,500
Student LKR 16,000 LKR 18,000 LKR 20,000
Non-Presenter LKR 18,000 LKR 20,000 LKR 22,500
Virtual Registration Delegate $ 175 $ 175 $ 175
Student $ 150 $ 150 $ 150
Payment method for conference participants
For foreign Participants BANK TRANSFER (TT)
BANK NAME Hatton National Bank
479, T. B. Jayah Mawatha (Darley Road),
P.O. Box 837,
Colombo 10, Sri Lanka.
BRANCH Homagama
BENEFICIARY The International Institute of Knowledge Management(Pvt)Ltd
ACCOUNT NUMBER 077910146135
ADDRESS OF BENEFICIARY 423 1/D, High Level Road, Moraketiya, Pannipitiya, 10230, Sri Lanka
SWIFT CODE (International) HBLILKLX
BRANCH CODE 077
BANK CODE 7083
ONLINE PAYMENT
We have developed online payment system. Therefore, you can pay your registration fee by your credit
card (Visa card and Master card only). But, you have to add extra USD20 to your registration fee for bank
charges. Please put your invoice number or paper ID under Invoice/Order Number. Please use the
following link to make the payment
https://fosco.lk/UI/Company/payonline.aspx?comcode=tiikm
**Note: The Conference Secretariat should receive the exact amount of registration fees. If not, the
participant has to pay the balance due at the Registration Desk.
Therefore, the participant has to add US$ 5-10 for the international transaction cost. Any addition
received will be reimbursed at the Registration Desk.
For Sri Lankan Participants
BANK DEPOSIT
BANK NAME Hatton National Bank
BRANCH Homagama
BENEFICIARY The International Institute of Knowledge Management(Pvt)Ltd
ACCOUNT NUMBER 077010016840
Please email a scanned copy of the remittance advice to [email protected] as proof of
payment.
CHEQUE PAYMENTS
You can use the cheque to pay the registration fee. Please write down and cross the cheque to the name of “The International Institute of knowledge Management (pvt) Ltd” and post it to the given address:
No: 288/1/1, Old kottawa road,
Embuldeniya,
Nugegoda,
Sri Lanka.
Registration Note: One author registration can cover a maximum of one paper. Contributions will only be
published at ICOHT 2015 publications if at least one of the authors of each accepted abstract is registered
before Registration Deadline.
Please contact Miss. Thulakshana Dilrukshi for more information [email protected]
MEDIA PARTNERS