205 New B Street East • Universal City, TX 78148Phone: (210) 659-9061 • Fax: (210) 659-9040 • www.randolphfamilyhousing.com

November 2012

Randolph Family HousingCathy Wiley Community DirectorLisa Joaquin Res. Relations Spec.Terri Hefford Res. Relations Spec.Rebecca Rodriguez Admin. AssistantAlma Townsend Exec. Homes Coor.La Shard Henry BookkeeperJeff Worley Maint. DirectorChris Simoneaux Asst. Maint. DirectorKeri Estrada Maint. CoordinatorFernando Riojas Lead MaintenanceSergio Cepeda Service TechnicianEddie Cerrano Service TechnicianGene Forde Service TechnicianRobert Faircloth Service Technician

Hours of OperationOpen Monday–Friday, 8 a.m.–6 p.m.Maintenance line, (210) 659-9061, isavailable 24/7 for emergency service.

(210) 659-9061www.randolphfamilyhousing.com

New HoursRandolph Family Housing has newhours as of October 1, 2012. We willnow be open Monday - Friday from

8:00 am to 5:00 pm.

CEL SURVEYBy now, all residents should have

received their CEL Survey. Thissurvey is our annual collection of allresidents comments about theirhousing satisfaction. Your feedbackwill allow us to make decisions onwhat items need to stay in place andare enjoyed by many, as well asexamine what concerns you have andwhat improvements need to be made.The more residents that respond, thehealthier our snapshot will be. If youcan’t bring it in or mail it, call us at210.659.9061 and we will be morethan happy to pick it up from you.

Surveys will be collected untilNovember 16. Each resident thatturns in their survey will be enteredinto a drawing to win one month’sFREE rent.

This drawing will be held inJanuary 2013 once we have receivedthe tallied results.

Twitch Time-OutWhen your eye twitches, a muscle

under the skin is contracting due tostress or excitement. Fatigue is also aculprit, caused by staring too long at atelevision set or computer screen. Thetwitch may be a sign that your eyesneed a break, so close them forseveral minutes or do something elseuntil the sensation passes. Eyetwitches are typically harmless, but ifthey persist or are bothersome, alertyour optometrist.

Be NeighborlyThe next time you bake, share

some cookies or cake with a neighboror friend. The kind gesture willbrighten the day for both of you!

FIRST MOCK UTILITY BILLYou should have received your first

mock utility bill in October. How didyou do conserving energy?

If you want to sign up for the rebateaccrual option, we have the forms inthe office. This option is where youleave any rebates in your account tobe applied to the months when youmay go over on your utility allowance.

If you don’t go over, your rebate willbe processed upon move outor transfer.

The live utility bills are set totentatively start in April 2013.

If you choose to get checks, youwill not receive a rebate check untilyou have accrued $50.01 or more.You will not be required to pay anyoverages until you reach $50.01.

The Tenant Representatives’Corner

Fellow residents: There is a groupof residents, referred to as the TenantRepresentatives, who meet regularlywith Randolph Family Housing atRandolph Community Center and 902FTW leadership to discuss issuesrelated to Randolph Family Housing.

The Tenant Representatives are:-Kristan Nowland-TSgt. Antonio Jimerson

(210) 652-4676-Astrid Wisser andretta@gmx.de-Carla Eller

doncarlajosh97@yahoo.com-Jessica Harris

jessica.harris@us.af.mil-Audrey Banion (210) 549-2023

sabanion28@yahoo.com-Henry Childs

childsfamily@hotmail.com-Lorna Arends

lornaarends@gmail.com-Hope Hunter- Jennifer Cummins

cummins.jeni@gmail.comAny Resident Can Be a

RepresentativeThe Randolph Family Housing

Tenant Representatives are lookingfor more members. As arepresentative, you can be the voiceof your fellow neighbors. The groupmeets monthly with The RandolphFamily Housing staff and basehousing management staff.Representatives are also encouragedto attend the monthly meetings withbase leadership. Any events oractivities and housing concerns arediscussed at these meetings.Anyone considering becoming arepresentative may call the office at(210) 659-9061 for more details.

Drive Safe: Hang Up and FocusAccording to the National Highway

Traffic Safety Administration(NHTSA), 20 percent of all crashes in2008 were caused by some type ofdistraction, and 5,870 people died inaccidents involving a distracted driver.These numbers are significant, but theNHTSA stresses that they may bemuch higher, as it can be difficult forlaw enforcement officers to identifydistraction and its role in crashes.

In order to cut down on distracteddriving, the NHTSA is determined toeducate drivers and passengers aboutthe main types of distraction: visual(taking your eyes off the road),manual (taking your hands off thewheel) and cognitive (taking your mindoff driving). Texting on a cell phoneinvolves all three types at one timeand is cause for greatest alarm. Otherdistractions include eating or drinking,changing the radio station or MP3

player, using a navigation system,talking to passengers or beingemotionally distressed.

Additionally, the NHTSA warns:• Drivers using hand-held devices

are four times as likely to get intocrashes serious enough to causeinjury.

• Using a cell phone while driving(hand-held or hands-free) delaysreaction time as much as havinga blood alcohol concentration of.08 percent.

To find out your state’s laws andlegislation, to print awareness postersand contracts, or to get moreinformation for your family, school,workplace or community, visitDistraction.gov.

Please ... hang up and DRIVE!No conversation is worth a life.

National Night Out Wasa Success

We had approximately 500residents attend National Night Out onOctober 2. There was Live Music byOthello, a DJ, bouncy house, games,weapons display, working dogs andmore. Our residents enjoyedhamburgers, hot dogs, snow cones,cotton candy, popcorn, chips, sodaand water.

The “Grillin’ Guys”Othello performing

Tidewater Tips for Thought

Now is the time of year to preparefor the upcoming winter months. Soonthe leaves will begin to fall and coolweather will set in. Now is the time toapply a pre-emergent fertilizer to yourbackyard. This will help feed yourlawn what it needs before winter, andgive you that jump on weeds forspring of next year. Home Depotprovides a great home ownerselection for lawn care. There aremany different brands to look at whilethere. You can always at anytimecontact the local Tidewaterrepresentative through the HuntCommunity Office.

Feel free to submit any questionsyou may have regarding yourlandscaping around your home, and Iwill be glad to provide you with someideas. We at Tidewater are here tohelp you in any way we can!

Joseph M. AaronBusiness DeveloperTidewater Landscape Managementjosephaaron@tidewaterusa.com

Parmesan-CrustedChicken

Ingredients:• 1/2 cup mayonnaise• 1/4 cup grated Parmesan cheese• 4 boneless, skinless chicken

breast halves• 4 teaspoons Italian seasoned dry

bread crumbs• 2 medium tomatoes, seeded

and chopped• 1/4 cup chopped red onion• 1/4 cup Italian dressing• 1 tablespoon chopped fresh basil

leaves or 1 teaspoon dried basilleaves, crushed

Directions:Preheat oven to 425° F.Combine mayonnaise with cheese

in a medium bowl.Arrange the chicken on a baking

sheet. Evenly top with mayonnaisemixture, then sprinkle withbread crumbs.

Bake 20 minutes or until chicken isthoroughly cooked.

Meanwhile, combine remainingingredients in a medium bowl.

To serve, evenly top chicken withtomato mixture.

Find more recipes atwww.Hellmanns.com.

Wit & Wisdom“Feeling gratitude

and not expressing it is like wrappinga present and not giving it.”

—William Arthur Ward

“As we express our gratitude,we must never forget that the highest

appreciation is not to utter words,but to live by them.”—John F. Kennedy

“Gratitude helps you to grow andexpand; gratitude brings joy

and laughter into your life and into thelives of all those around you.”

—Eileen Caddy

“Gratitude is one of the least articulateof the emotions, especially

when it is deep.”—Felix Frankfurter

“Gratitude makes sense of our past,brings peace for today, and creates

a vision for tomorrow.”—Melody Beattie

“Some people grumble that roseshave thorns; I am gratefulthat thorns have roses.”

—Alphonse Karr

“The essence of all beautiful art,all great art, is gratitude.”

—Friedrich Nietzsche

“A man’s indebtedness is not virtue;his repayment is. Virtue begins when

he dedicates himself activelyto the job of gratitude.”

—Ruth Benedict

“A person however learned andqualified in his life’s work in whom

gratitude is absent, is devoid of thatbeauty of character which makes

personality fragrant.”—Hazrat Inayat Khan

Honoring

All Those Who Served

V E T E R A N S D A Y · N O V E M B E R 1 1

November 2012Sunday Monday Tuesday Wednesday Thursday Friday Saturday

1

Trash PickupCurbside Bulk andRecycle Pickup

2

Pest Control

3

4 5Trash PickupLast Day to PayRent Before LateFees Begin!

6

Pest Control

7 8

Trash PickupCurbside Bulk andRecycle Pickup

9

Pest Control

10

11 12

Veterans Day(Federal Holiday)Trash Pickup

13

Pest Control

14 15Trash PickupCurbside Bulk andRecycle Pickup

16

Pest Control

17

18 19

Trash Pickup

20

Pest Control

21 22

ThanksgivingOffice Closed

23

Office Closed

24

25 26

Trash Pickup

27

Pest Control

28 29Trash PickupCurbside Bulk andRecycle Pickup

30

Pest Control