novus/non- time fixed route pass operations mgmt. its...

Mon

day

April

16,

201

2 (D

etai

led

Sche

dule

)

Time Fixed Route PASS Operations Mgmt.

Demand Response - NOVUS/Non-

Emergency Medical/Mobile Computing

ITS

8:00 – 9:00 Welcome & Keynote Session

9:15 - 10:15 (1 hour)

Overview of FX/BB Classroom Sessions

(What to expect). FX/BB Plans, Features,

& Initiatives

Community Connect - Interfacing with Other Demand

Response Systems

Introduction to OPSNOVUS / MT - Product

Development PlansService Notices to Your Customers In Real-time

10:15 - 10:45 Break

10:45 - 11:30 (1.5 hours)Customer Session

ViewpointWhat’s New in PASS -

Part 1 of 2What’s New in OPS

Version 12?What’s New in NOVUS

Traveler Information without CAD/AVL

(Yes It IS Possible!)

11:30-12:15 Bus Stop ManagerWhat’s New in PASS -

Part 2 of 2Recap: What was New in

OPS Version 11?What’s New in MT

Backoffice Integration with ITS

12:15 - 1:30 Lunch

1:30 - 2:15 (45 mins)ITS/APC Gateway

& PLANWhat’s New in PASS Mobile Computing

Customer Session Biometrics in Operations

(Client Experience)

MT - Real-world Results in the PACE Environment

TransitMaster Users’ Upgrade Experience

2:15 - 3:00 (45 mins)Customer Session

Gateway Implementation (VTA)

Customer Session DARTS

Sign-In Processing - New Features to Ensure Your

Service is ProtectedDiscover Supervisor Mate

User Experience - How NOVUS is

Changing Operations 3:00 - 3:30 Break

3:30 - 4:15 (45 mins)Measuring Key

Performance Indicators Using ViewPoint

From a Provider Perspective -

Operational Best Practices Using

Trapeze Technology

Bidding Using Roster Scenarios

How to Properly Use Schedule Editor

Mobile Product Test Suite

4:15 - 5:00 (45 mins)

Customer Session Case Study -

METRO Houston, Their FX Systems

Bidding Absences (Vacation, Floaters)

Introducing the New

Questionnaire Module

Business Intelligence for ITS

Time 360 Learning FX Hands-On PASS Hands-On EAM Hands-On ITS Hands-On


9:15 - 10:15 (1 hour) Intro to Mobile Ticketing

10:15 - 10:45 Break

10:45 - 11:30 (1.5 hours)Customer Session

Planning a Software Upgrade (RGRTA) Session A

Session A PASS Batch Schedule

Agent Jobs

Session A TM Service Exceptions & Exception Combinations

(New Process with Focus on FX Data)11:30-12:15

Business Intelligence for Transit

Hands-On with the Supervisor Portal

12:15 - 1:30 Lunch

1:30 - 2:15 (45 mins)IT: Trapeze Geek -

Analysis/Troubleshooting Tools

Session ASession A

PASS Batch Schedule Agent Jobs

Hands-On with the Technician Portal

Session A TM Service Exceptions & Exception Combinations

(New Process with Focus on Hastus Data)2:15 - 3:00 (45 mins)

Managing Customer Contact - Complaints, Timetable Publishing

Hands-On with the Storekeeper Portal

3:00 - 3:30 Break

3:30 - 4:15 (45 mins)Intro to Eco-Driving

Session A / Practice Time

Session A PASS Batch Schedule

Agent Jobs

Creating & Managing AdHoc Queries

Session A TM Route Manager &

Import/Merge Practice Time4:15 - 5:00 (45 mins)

Time Ridesharing School EAM


9:15 - 10:15 (1 hour)(101) What’s New

In RidePro? What’s New in MapNet

& MapNet Web EAM General Session

10:15 - 10:45 Break

10:45 - 11:30 (1.5 hours)(201) Carpool &

Vanpool ManagementBest Practices in MapNet

(Part 1 & 2) EAM General Session

Part 2

11:30-12:15(301) Mobile Vanpool

Ridership Data Collection & NTD Reporting

Best Practices in MapNet (Part 1 & 2)

What’s New in 6.4

12:15 - 1:30 Lunch

1:30 - 2:15 (45 mins)(101) Maintaining

RidePro Data Customer Session

PGCPS Management Reporting

2:15 - 3:00 (45 mins) (201) Commute Reporting Defining & Reporting from Eligible Areas

3:00 - 3:30 Break

3:30 - 4:15 (45 mins)(201) Commuter

Challenges & DrawingsAutomatic Student

Load Process

MAXQueue Fundamentals:

Examples & Capabilities

4:15 - 5:00 (45 mins)(101) RidePro

Customer FeedbackMethods to

Notify Parents

Customer-led Session: Custom Email Notifications

Customer Sessions

Integration

Session A

Session B

Session C

Tues

day

April

17,

201

2 (D

etai

led

Sche

dule

)

Time Fixed Route PASS Operations Mgmt.

Demand Response-NOVUS/Non-Emergency

Medical/Mobile Computing

ITS

8:00 - 9:00 (1 hour)Best Practices Open Session

PASS/NOVUS Multi-media (WEB, IVR, SMS)

Trapeze EAM - Introduction to Asset

Management

What’s New in NOVUS Mobile Computing

Automated Passenger Counting Data for Service Planning

9:00 - 9:45 (45 mins)Analyzing Operational

Efficiences Using ViewpointRecording Actual Block Time & Miles for NTD Reporting

IT: Troubleshooting Problem Queries (Oracle & SQL)

Extending the Reach of Mobile Hardware

9:45 - 10:30 (45 mins) FX ExceptionsCustomer Session

Kitsap TransitManaging Employee

Expiration Dates

Customer Session LaFleur (Medicaid Claims

Processing Review)

ITS Integrated with Enterprise

Asset Management10:30 - 11:00 Break

11:00 - 11:45 (45 mins)

NOVUS-FX

Learn How to Properly Prepare for a

Major Upgrade

Employee Scorecards - Making the Grade

Managing Jobs in NOVUS Integrating FX

11:45 - 12:30 (45 mins)

Review the Popular Scheduling Server Switches

& How They Can Affect Your Operation

FMLA (Finally Management

Made Easy)

Discover New Features in the Bing

Mapping FunctionsCustomer Session

12:30 - 4:00 Golf / Free Afternoon

Time 360 Learning FX Hands-On PASS Hands-On EAM Hands-On ITS Hands-On

8:00 - 9:00 (1 hour)Customer Session

Infrastracture Vistualization (RGRTA)

9:00 - 9:45 (45 mins)TransitNow - Customer

Relationship Management for Transit Session B

Session B Dispatch Manager

Using RTV

Batch Processing: Automation of Data Load &

Update Processes

Session B IDS Administration & Dashboard Reporting

9:45 - 10:30 (45 mins)Customer Session

Data Quality (DART)10:30 - 11:00 Break

11:00 - 11:45 (45 mins)Intro to Mobile Ticketing

(Repeated)Session B / Practice Time

Session B Dispatch Manager

Using RTV

Creating Powerful Dashboards


11:45 - 12:30 (45 mins)


Time Ridesharing School EAM

8:00 - 9:00 (1 hour)(101) RidePro

Reporting Topics

What’s New in VEO for Special Education

(Part 1 & 2) What’s Coming in 6.5

9:00 - 9:45 (45 mins)(201) Advanced

Ad Hoc Reporting

What’s New in VEO for Special Education

(Part 1 & 2)

Shop Management Using the Supervisor Portal

9:45 - 10:30 (45 mins)(301) RidePro Email & CAN-SPAM Regulations

VEO Joining Forces Bringing Data Access to the Shop Floor: Technician Portal

10:30 - 11:00 Break

11:00 - 11:45 (45 mins)Client Presentation -

Distributing a Newsletter with RidePro’s Email Features

Taking VEO to New Heights Parts Inventory Fundamentals

11:45 - 12:30 (45 mins)(101) Social Networking

in RideProCustomer Session

Paperless Materials Handling Using the Storekeeper Portal


Customer Sessions

Integration

Session A

Session B

Session C

Wed

nesd

ay A

pril

18, 2

012 Time Fixed Route PASS Operations Mgmt.

Demand Response-NOVUS/Non-

Emergency Medical/Mobile Computing

ITS 360 Learning FX Hands-On

8:00 - 9:00 (1 hour)BlockBuster - Introduction

Job Agent - Automatically Launch

Scheduling & Data Manipulation Jobs

Incident Management - Recording, Investigating

& Disciplining

MT - New Scheduling Features

TransitMaster Roadmap Database Back-Up Plans & Database

Optimization

9:00 - 9:45 (45 mins) Rostering SessionImprove your Demand Response Schedules

Timekeeping Alerts - Configuring YOUR

Exceptions

MT - Claims Processing Update

NOVUS Roadmap Customer Session

Gateway Implementation (VTA)

Session B

9:45 - 10:30 (45 mins)Fixed Route

Mobile TechnologyCustomer Session

Viewpoint

Customer Session Why Dispatching

is a Skill (Client Experience)

Improve Your Demand Response Schedules

in NOVUS

Tips & Techniques Using TransitMaster Tools

10:30 - 11:00 Break

11:00 - 11:45 (45 mins)BlockBuster -

Advanced

Customer Session Edmonton (DATS) OPS Dashboards

& Reporting Using ViewPoint

Extend Your Reporting Capabilities in NOVUS

Real-time Customer Information

Intro to Trapeze Community

Session C

11:45 - 12:30 (45 mins)Integrating PASS with

Other TechnologiesReview the Subscription /

Template RelationshipMobile Maintenance

Customer Session NJ Transit

12:30 - 1:30 Lunch

1:30 - 2:15 (45 mins)NOVUS-FX -

Repeat

Learn About Other Usefull Features that are Popular

Around the Globe

OPS-Web - More Pages, More

Configuration Options

Incident Management in NOVUS

Creating Notices & Service Adjustments

in TransitMaster Intro to Eco-Driving

Session C / Practice Time

2:15 - 3:00 (45 mins)Best of New Features in Previous Versions

OPS Audit Trails - Finding Out

“Who Did That”

Customer Session Outreach

(Best Practices - Reports)

IDS Administration New Features

3::00 - 3:30 Break

3:30 - 4:15Feedback Session

FX/BB/PLAN

Learn About the New Emergency

Preparedness Module that is Coming Soon!

Managing Your Version Upgrades

High Level Overview of Additional Available

NOVUS Modules

ITS Integrated with Enterprise

Asset Management Traveler Information Feedback Session

Session C & Exam

4:15 - 5:00 PASS Customer Feedback OPS Customer FeedbackNOVUS & MT

Customer FeedbackITS Customer Information

Feedback Session

7:30 - 10:00 Closing Dinner

Time PASS Hands-On EAM Hands-On ITS Hands-On Ridesharing School EAM

8:00 - 9:00 (1 hour)(201) Automated Surveys

in RideProAutomatic Map Updates

Looking Ahead: Product Direction & Enhancement

List Review

9:00 - 9:45 (45 mins)Session B

Dispatch Manager Using RTV

Creating Powerful Dashboards


Practice Time

(201) Trapeze School PoolThe What,

When & Where of MapNet

Enterprise Purchasing Overview

9:45 - 10:30 (45 mins)(301) Extending

School Pool

The What, When & Where

of MapNet

FuelFocus: Fundamentals, Troubleshooting & Product Overview

10:30 - 11:00 Break

11:00 - 11:45 (45 mins)Session C

PASS Wizards

Web Portal Customization: Custom Content, Custom Choice Lists, Portal Tips & Tricks

Session C NOVUS ITS System

Administration

(201) Interfacing Public Transit Trip Planning with RidePro

Tracking Your Transportation Cost (Parts 1 & 2) Customer-led Session:

Meeting State of Good Repair Requirements & Guidelines

11:45 - 12:30 (45 mins)(101) Comparing RidePro

Web Site DesignsTracking Your Transportation

Cost (Parts 1 & 2)

12:30 - 1:30 Lunch

1:30 - 2:15 (45 mins)

Session C PASS Wizards

Creating & Managing AdHoc Queries


Administration

(201) Address Matching & Geocoding with RidePro

Using Google Maps

Modifying Your Map & Routes for

the Long Term

PM/Inspection Services: Definition & Scheduling

2:15 - 3:00 (45 mins)(201) Non-commute Trip

Matching & Special Events

Modifying Your Map & Routes for

the Long Term

Customer-led Session: Serialized Parts &

Components Handling with Production Planning

3:00 - 3:30 Break

3:30 - 4:15Session C

PASS Wizards

Hands On with the New System Upgrade Tools


Administration & Radius Review

(201) Upcoming FeaturesSchool Customer Care

Feedback Session PM Compliance Roundtable

4:15 - 5:00Conference Wrap Up

& DiscussionSchool Customer Care

Feedback Session

7:00 - 11:00 Closing Dinner

Customer Sessions Integration Session A Session B Session C

novus/non- time fixed route pass operations mgmt. its...

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