now you can buy your tickets flyer/ticket1000 subscription.pdftee, but also everyone who travels...

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As of: January 2016 Information provided without engagement Any questions? Our customer service representatives will be happy to help you: Customer service hotline 0 180 6/50 40 30 (0.20 €/call when calling via a German land line; mobile phone max. 0.60 €/call) Online Timetable Information www.vrr.de Mobile Timetable Information VRR app Verkehrsverbund Rhein-Ruhr Augustastraße 1 45879 Gelsenkirchen Your Verkehrsverbund Rhein-Ruhr wishes you a pleasant journey! NEW Now you can buy your tickets directly from the VRR app!

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Page 1: Now you can buy your tickets Flyer/Ticket1000 subscription.pdftee, but also everyone who travels with you on your ticket! In the case of delay: The Mobility Guarantee Disruption to

As o

f: Ja

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y 20

16

Info

rmat

ion

prov

ided

with

out

enga

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ent

Any questions? Our customer service representatives will be happy to help you:

Customer service hotline 0 180 6/50 40 30 (0.20 €/call when calling via a German land line; mobile phone max. 0.60 €/call)

Online Timetable Information www.vrr.de

Mobile Timetable Information VRR app

Verkehrsverbund Rhein-RuhrAugustastraße 1 45879 Gelsenkirchen

Your Verkehrsverbund Rhein-Ruhrwishes you a pleasant journey!

NEW Now you can buy your tickets directly from the VRR app!

Page 2: Now you can buy your tickets Flyer/Ticket1000 subscription.pdftee, but also everyone who travels with you on your ticket! In the case of delay: The Mobility Guarantee Disruption to

Ticket1000 2016

Ticket1000The personal monthly ticket

Subscriptionapplicationin this brochure

Page 3: Now you can buy your tickets Flyer/Ticket1000 subscription.pdftee, but also everyone who travels with you on your ticket! In the case of delay: The Mobility Guarantee Disruption to

2 3

Ticket1000

The Ticket1000 is available as a monthly ticketor by subscription.

Who can have it Everyone

Who is allowed to travel

the ticket owner (personal ticket, carry photo ID with you)

What, where and when

as many trips as you like in the selected validity area round-the-clock

Bonus

Monday to Friday after 7 p.m., all day at the week-ends, on public holidays as well as on 24 December and 31 December:

K take along up to 3 children under the age of 15 in the respective validity area at no extra charge

Mobility guaranteeCost refund in the case of delay K up to €25 between 5 a.m. and 8 p.m. K up to €50 between 8 p.m. and 5 a.m.

Special featureTicket1000 9 o’clock ticket for late starters: valid Monday to Friday from 9 a.m., all other Ticket1000 features apply

Upgradability Per person, journey and additional use, one ZusatzTicket (additional ticket)

K �Extended validity area to the whole transport network area

or K bicycle transport (see carry-on note, p. 10)

or K �1st class use

Page 4: Now you can buy your tickets Flyer/Ticket1000 subscription.pdftee, but also everyone who travels with you on your ticket! In the case of delay: The Mobility Guarantee Disruption to

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Fares Ticket1000 (All prices are in Euro)

Price Levels

Monthly

Subscription saving per

month*

Subscription saving per yearMonthly

Ticket

AboTicket (subscription

ticket)

A1 66,90 58,82 8,08 96,96

A2 70,40 61,89 8,51 102,12

A3 72,00 63,30 8,70 104,40

B 105,10 92,40 12,70 152,40

C 138,95 122,16 16,79 201,48

D 176,70 155,35 21,35 256,20

* Average value based upon the price of a yearly Ticket1000 subscription.

Fares Ticket1000 9 Uhr (All prices are in Euro)

Price Levels

Monthly

Subscription saving per

month*

Subscription saving per yearMonthly

Ticket

AboTicket (subscription

ticket)

A1 49,45 43,47 5,98 71,76

A2 51,95 45,67 6,28 75,36

A3 52,95 46,55 6,40 76,80

B 77,50 68,14 9,36 112,32

C 102,00 89,68 12,32 147,84

D 131,40 115,52 15,88 190,56

* Average value based upon the price of a yearly Ticket1000 9 Uhr subscription.

Page 5: Now you can buy your tickets Flyer/Ticket1000 subscription.pdftee, but also everyone who travels with you on your ticket! In the case of delay: The Mobility Guarantee Disruption to

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Cheaper by the Dozen: The Ticket1000 as an Annual Subscription

Whether you are an early riser or want to start out later in the morning: The Ticket1000 and it's nine o'clock version is also available as an inexpensive annual subscription. With it you not only save time and money, but also enjoy the many additional exclusive advantage for regular customers. So you see: With a subscription ticket you cannot lose!

Why you can only benefit from a subscription ticket:

� lower price compared to the monthly ticket

� no forgetting the monthly token exchange - and you don't need to make your way to the customer service centre thanks to the eTicket (chip card)

� every month it is possible to change the price level at short notice free of charge

� uncomplicated and quick replacement of lost cards for a small processing charge upon presentation of your identity card

� attractive offers and discounts for leisure and cultural offerings twice a year as part of AboLust, the book of vouchers exclusively for subscribers

� the subscription can be cancelled during the year up to 6 weeks before the end of the month – the only charge is the difference to the standard monthly ticket in the first year of subscription

Tip: Don't forget your identity card when submitting the application or collecting your chip card from the customer service centre!

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Tip: Not only you benefit from the mobility guaran-tee, but also everyone who travels with you on your ticket!

In the case of delay: The Mobility Guarantee

Disruption to operations, vehicle and equipment malfunc-tions, traffic congestion, illegal parking and similar incidents can lead to delays to buses, trains and trams. Nevertheless, we guarantee your mobility.

Our mobility guarantee enables you to take a taxi or train for which a surcharge has to be paid (IC/EC or ICE) to your destination. We will refund the additional costs of up to €25 between 5 a.m. and 8 p.m. or €50 between 8 p.m. and 5 a.m. if

� the means of transport chosen by you leaves your stop more than 20 minutes later than originally shown on the timetable and

� there is no obvious alternative bus or rail route to your destination.

The mobility guarantee does not apply to delays resulting from strikes, bad weather, forces of nature or bomb threats.

You only need to submit an application for reimbursement of the costs. The corresponding form is available from your transport company or on the Internet.

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VRR price levels

Price level A usually is valid for trips within a town or city:

A1 in smaller cities and communitiesA2 in eleven larger cities with a well developed public

transport networkA3 in five large cities with a very dense and particularly

high-quality local transport service

VRR-Tarif gilt nur auf bestimmten Linien und nur im Übergang.

VRR-Tarif gilt auf allen Linien nur im Übergang. KombiTickets gelten nicht.

VRR-Tarif gilt auf allen Linien nur im Übergang.

Preisstufe D

70Wegberg

2190Lünen

2400Bergkamen

2390Kamen

2490Unna

2150Schwerte

5080Olfen

2480Holzwickede

60Nijmegen

59Millingen a. d. Rijn 07

‘s-Heeren-berg

7440 Isselburg

7670Bocholt

7650Borken 7590

Heiden 7580Reken

7690Raesfeld

69Venlo

06Haltern

34Mülheim/

Ruhr45

EssenSüd 46

Hattingen/Sprockhövel

30Schwalmtal/

Niederkrüchten

31Viersen

41Willich

50Mönchengladbach

51Korschen-

broich52

Neuss/Kaarst

61Greven-broich 63

Rommers-kirchen

62Dormagen

73Langenfeld/

Monheim

53Düsseldorf

Süd

72Jüchen

42Meerbusch

43Düsseldorf Mitte/Nord

44Ratingen/

Heiligenhaus

55Velbert 67

Schwelm/Ennepetal/

Gevelsberg/Breckerfeld66

WuppertalOst

65Wuppertal

West

54Mettmann/

Wülfrath

64Erkrath/

Haan/Hilden 74

Solingen

75Remscheid

26Gelsen-kirchen

35Essen

Mitte/Nord36

Bochum

47Witten/Wetter/

Herdecke

58Hagen

27Herne 37

DortmundMitte/West

38Dortmund

Ost

17Recklinghausen/

Herten 28Castrop-Rauxel

15Marl

18Oer-Erken-

schwick/Datteln

29Waltrop

03Wesel

16Alpen

84Sons-beck

85Kevelaer

77Uedem

83Xanten

88Hamminkeln

79Rees

78Kalkar

82Bedburg-Hau

86Goch/Weeze

81Kranen-

burg

71Emmerich

80Kleve

04Geldern/

Issum

22Moers

01Kerken/

Wachtendonk

10Straelen

02Kamp-Lintfort

12Rheinberg

14Schermbeck/

Hünxe

13Dinslaken/Voerde

05Dorsten

25Bottrop/Gladbeck

24Ober-

hausen23

DuisburgNord

33Duisburg

Mitte/Süd

32Krefeld

21Kempen/Grefrath/

Tönisvorst20

Nettetal/Brüggen

11Neukirchen-

Vluyn/Rheurdt

7660Rhede

Aachener Verkehrsverbund (AVV)More information at www.avv.de

9292ov (Netherlands)More information at www.9292ov.nl

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Price level B tickets allow you to travel to your neighbouring cities – and sometimes even further.

Price level C covers the medium travel range: It is valid in two neighbouring so-called central tariff zones (corresponding to a town/city or several smaller cities and communities) and as a rule in all adjacent tariff zones – and sometimes even further.

The tickets of price level D are valid throughout the VRR region.

VRR-Tarif gilt nur auf bestimmten Linien und nur im Übergang.

VRR-Tarif gilt auf allen Linien nur im Übergang. KombiTickets gelten nicht.

VRR-Tarif gilt auf allen Linien nur im Übergang.

Preisstufe D

70Wegberg

2190Lünen

2400Bergkamen

2390Kamen

2490Unna

2150Schwerte

5080Olfen

2480Holzwickede

60Nijmegen

59Millingen a. d. Rijn 07

‘s-Heeren-berg

7440 Isselburg

7670Bocholt

7650Borken 7590

Heiden 7580Reken

7690Raesfeld

69Venlo

06Haltern

34Mülheim/

Ruhr45

EssenSüd 46

Hattingen/Sprockhövel

30Schwalmtal/

Niederkrüchten

31Viersen

41Willich

50Mönchengladbach

51Korschen-

broich52

Neuss/Kaarst

61Greven-broich 63

Rommers-kirchen

62Dormagen

73Langenfeld/

Monheim

53Düsseldorf

Süd

72Jüchen

42Meerbusch

43Düsseldorf Mitte/Nord

44Ratingen/

Heiligenhaus

55Velbert 67

Schwelm/Ennepetal/

Gevelsberg/Breckerfeld66

WuppertalOst

65Wuppertal

West

54Mettmann/

Wülfrath

64Erkrath/

Haan/Hilden 74

Solingen

75Remscheid

26Gelsen-kirchen

35Essen

Mitte/Nord36

Bochum

47Witten/Wetter/

Herdecke

58Hagen

27Herne 37

DortmundMitte/West

38Dortmund

Ost

17Recklinghausen/

Herten 28Castrop-Rauxel

15Marl

18Oer-Erken-

schwick/Datteln

29Waltrop

03Wesel

16Alpen

84Sons-beck

85Kevelaer

77Uedem

83Xanten

88Hamminkeln

79Rees

78Kalkar

82Bedburg-Hau

86Goch/Weeze

81Kranen-

burg

71Emmerich

80Kleve

04Geldern/

Issum

22Moers

01Kerken/

Wachtendonk

10Straelen

02Kamp-Lintfort

12Rheinberg

14Schermbeck/

Hünxe

13Dinslaken/Voerde

05Dorsten

25Bottrop/Gladbeck

24Ober-

hausen23

DuisburgNord

33Duisburg

Mitte/Süd

32Krefeld

21Kempen/Grefrath/

Tönisvorst20

Nettetal/Brüggen

11Neukirchen-

Vluyn/Rheurdt

7660Rhede

Verkehrsverbund Rhein-Sieg (VRS)More information at www.vrsinfo.de

Verkehrsgemeinschaft Münsterland (VGM)More information at www.muensterland-tarif.de

Verkehrsgemeinschaft Ruhr-Lippe (VRL)More information at www.ruhr-lippe-tarif.de

VRR tariffs only apply in transit for all lines. KombiTickets are not valid.

VRR tariffs only apply to particular lines and only in transit.

VRR tariffs only apply in transit for all lines.

Price level D

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Journey planner and ticketshop in one App

Do you use an iPhone or an Android smartphone? Then you can now download the free VRR app onto your phone for timetable information and ticket purchasing. You will have access to both up-to-date information and notices on any service disruptions. The free VRR app is functional immedi-ately after being downloaded. The VRR app recognises your current location through the GPS tracking in your smart-phone and shows the stops and the lines operating in the area. The app memorises information which has previously been input and offers sensible orientation guidance using the map provided. You can also buy your ticket directly from the VRR app right away. As a pre-registered HandyTicket customer, you can receive timetable information directly in your transport company’s HandyTicket shop. If you are not yet registered there, you can simply install the free app and register for the HandyTicket shop.

Finding the right ticket with just a few clicks: The ticket adviser

Do you have any questions about the different types of tickets and are looking for the right tariff? Then take advan-tage of the ticket adviser on the Internet. Simply enter your starting point and destination and the suitable ticket will be recommended. Further information is also available of course from the KundenCenter (customer service centre) of your transport company or via the customer service hotline 0 180 6/50 40 30*.

* 0.20 €/call when calling via a German land line; max. 0.60 €/call for mobile phones.

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1st class Would you like to travel in greater comfort? With a supple-ment you can use the 1st class.

IC/EC Do you want to reach your destination faster? You can purchase the appropriate IC/EC upgrades at the DB ticket counters.

IC/EC surcharge

IC/EC surcharge 64.80*

IC/EC monthly surcharge as a subscription 55.00*

(all prices are stated in Euros per month)

Tip: Purchase your ticket without cash with the EC card. Many ticket offices and ticket machines offer this option.

* Expected to be valid until December 31, 2016

1st class tickets

Price level A/B C/D

1st class single journey (ZusatzTicket) 3.30 3.30

1st class monthly ticket 48.70 66.80

1st class monthly ticket as a subscription (per month) 42.82 58.73

(all prices are stated in Euros)

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Bicycle transport

In general, the transport company will gladly transport your bicycle as well. However, in the interests of all passengers, this may depend on the time of day, the volume of passengers and the space available. Please familiarise yourself in advance with the applicable carry-on regulations of your transport company.

The advantages of the chip card

K No need to exchange tokens

K Easy ticket alterations – have your price level, tariff zone or ticket type changed right in your customer service centre

K Quick replacement of lost or stolen cards for a nominal fee.

Page 12: Now you can buy your tickets Flyer/Ticket1000 subscription.pdftee, but also everyone who travels with you on your ticket! In the case of delay: The Mobility Guarantee Disruption to

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Journeys beyond the Network

You can stamp any EinzelTicket, 4erTicket or TagesTicket (single, block of four or day tickets) purchased in advance for any required price level of the neighbouring transport association when you start your journey in your own regio -nal network.

Always a Winner: Ticket1000

Have we aroused your curiosity? Do you also want to be mobile round-the-clock and enjoy the numerous extras available to subscribers? Then Ticket1000 is "just the ticket" for you. Should you no longer require your ticket, it is only necessary to send an informal written cancella-tion up to 6 weeks before the end of the month. General rule: If you cancel your ticket in the current year you do not pay any more than the standard price of a monthly ticket.

So what are you waiting for? Simply fill out the attached order form and hand it into your customer service centre. Then you can also soon enjoy:

A pleasant journey by bus and train!

For a journey to Cologne a Ticket1000 customer can travel in price category A3 for tariff zone 36 (Bochum) with the ZusatzTicket as far as Langenfeld and from there use a EinzelTicket (single ticket) of the Verkehrsverbund Rhein-Sieg (VRS) of price category 3. This VRS ticket can already be stamped in Bochum.