npi – the time is now! · npi – the time is now! as of may 23, 2008, we will all be required to...

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Visit our Web site at www.bcbsil.com/provider 2007 HMO PCP Survey Results .... 2 2007 PPO Practitioner Survey Results .............. 3 Quality Site Visit Results........ 4 New! Legislative Corner.............. 5 NPI Corner........ 5 Workshop Schedule ........... 6 Drug Safety ....... 6 Medical Records Process ............. 6 Drug Formulary Changes ........... 7 Fairness in Contracting ....... 7 What’s Inside? NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions, per the federal regulation. As providers make the transition to NPI-only claim submission, it is important to keep in mind the following points: Be aware that the BCBSIL provider number and/or state license number should no longer be included on claims. As of May 23, 2008, claims including the BCBSIL provider number and/or state license number in addition to the NPI will be rejected. Providers who submit paper claims are requested to include taxonomy codes on claims, along with the "ZZ" qualifier, where a qualifier is required. Please enter the taxonomy code in fields where you formerly entered your BCBSIL provider number on paper claims. On the UB-04 form, your taxonomy code may be entered in locator 57 as the Other Provider Identifier. On the CMS-1500, use fields 17a, 24j, 32b, and 33b for the taxonomy code that corresponds to the NPI entered in each related field. Entering these codes will help to alleviate delayed claims processing. Be sure to continue to use your Tax Identification Number (TIN) on all claims. Your TIN is required for taxpayer reporting purposes; it will also enable BCBSIL to cross reference your NPI to your existing provider record, if needed. Contact your electronic trading partners (software vendor, billing service, and/or clearinghouse) to ensure they have your NPI(s) and are equipped for NPI-only submission of your claims. If you need assistance regarding how to transition to submitting NPI-only claims, contact your Provider Network Consultant. If your vendor has any questions, they may contact our E-Commerce Center at 1-800-746-4614. Introducing BlueEdge SM HMO – Delivering Innovation, Consumer Resources and Value The HMOs of BCBSIL, through our BlueAdvantage SM HMO and HMO Illinois products, continue to deliver value through cost-effective health plans, network choices and customer service our members can count on. By combining the most effective features of managed care with innovative plans and consumer-directed resources, this spring we are excited to introduce BlueEdge HMO, one of the first HMO consumer-directed health plans in the marketplace. Available with either the HMO Illinois or BlueAdvantage HMO network, BlueEdge HMO combines all the standard HMO health care benefits, including wellness visits and preventive care, with a Health Care Account. Employees can use this spending account—funded by the employer on a “pay-as-you-go” basis— to help reduce their out-of-pocket copayment expenses for services such May 2008 continued on page 4

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Page 1: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

Visit our Web site at www.bcbsil.com/provider

2007 HMO PCP Survey Results.... 2

2007 PPO Practitioner Survey Results .............. 3

Quality Site Visit Results........ 4

New! Legislative Corner.............. 5

NPI Corner........ 5

Workshop Schedule........... 6

Drug Safety ....... 6

Medical Records Process ............. 6

Drug Formulary Changes ........... 7

Fairness in Contracting ....... 7

What’sInside? NPI – The Time is NOW!

As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier

in all HIPAA standard transactions, per the federal regulation. As providers make the

transition to NPI-only claim submission, it is important to keep in mind the following points:

Be aware that the BCBSIL provider number and/or state license number should no longer

be included on claims. As of May 23, 2008, claims including the BCBSIL provider number

and/or state license number in addition to the NPI will be rejected.

Providers who submit paper claims are requested to include taxonomy codes on claims,

along with the "ZZ" qualifier, where a qualifier is required. Please enter the taxonomy code

in fields where you formerly entered your BCBSIL provider number on paper claims. On

the UB-04 form, your taxonomy code may be entered in locator 57 as the Other Provider

Identifier. On the CMS-1500, use fields 17a, 24j, 32b, and 33b for the taxonomy code that

corresponds to the NPI entered in each related field. Entering these codes will help to

alleviate delayed claims processing.

Be sure to continue to use your Tax Identification Number (TIN) on all claims. Your

TIN is required for taxpayer reporting purposes; it will also enable BCBSIL to cross

reference your NPI to your existing provider record, if needed.

Contact your electronic trading partners (software vendor, billing service, and/or clearinghouse)

to ensure they have your NPI(s) and are equipped for NPI-only submission of your claims.

If you need assistance regarding how to transition to submitting NPI-only claims, contact

your Provider Network Consultant. If your vendor has any questions, they may contact our

E-Commerce Center at 1-800-746-4614.

Introducing BlueEdgeSM HMO –Delivering Innovation, Consumer Resources and Value

The HMOs of BCBSIL, through our

BlueAdvantageSM HMO and HMO

Illinois products, continue to deliver

value through cost-effective health

plans, network choices and customer

service our members can count on. By

combining the most effective features

of managed care with innovative plans

and consumer-directed resources, this

spring we are excited to introduce

BlueEdge HMO, one of the first HMO

consumer-directed health plans in

the marketplace.

Available with either the HMO

Illinois or BlueAdvantage HMO

network, BlueEdge HMO combines all

the standard HMO health care

benefits, including wellness visits and

preventive care, with a Health Care

Account. Employees can use this

spending account—funded by the

employer on a “pay-as-you-go” basis—

to help reduce their out-of-pocket

copayment expenses for services such

May 2008

continued on page 4

Page 2: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

Visit our Web site at www.bcbsil.com/provider 2

Results are in from the 2007 HMO Illinois and BlueAdvantage HMO Primary Care Physician

(PCP) Survey. In all, BCBSIL received completed questionnaires from 802 HMO physicians.

The response rate was 18.5 percent. The table below highlights a comparison of results from

the 2006 and 2007 surveys.

The survey used a 5-point scale, from Excellent to Poor, to measure satisfaction. The results

shown below are based on combined responses in the top three boxes (Excellent, Very Good,

and Good). Results for the Hospital Information questions are based on the top two boxes

(Excellent and Very Good).

Hospital InformationNew to this survey were questions regarding the physician's tenure and likelihood to recommend

his/her primary admitting hospital. More than 83 percent of PCPs have been admitting to their

primary hospital for greater than five years. Ninety-five percent of PCPs would recommend their

primary admitting hospital to family and friends.

Continuity and Coordination between Managed Care Physicians and Health Care FacilitiesIn 2007, 83 percent or more of PCPs in the HMO were satisfied with the reports they received

from hospital inpatient facilities, outpatient surgery facilities, home health care agencies and

hospital emergency rooms, and with their feedback from general surgeons, cardiologists,

orthopedic surgeons, ophthalmologists, and dermatologists. PCP satisfaction with feedback

from behavioral health specialists remained unchanged at 73 percent for HMO PCPs.

Opportunities for ImprovementFeedback from behavioral health specialists is seen as an opportunity for improvement, as are

hospital related indicators.

2007 HMO Primary Care Physician Survey Results

New or revised Medical Policies will be posted in the

“Pending Policies” section of the Medical Policy site

on the BCBSIL Web site. The new or revised policies

will be available on the first day of each month. The

specific effective or implementation date will be

noted for each policy that is posted.

To review these policies, visit our Web site at

www.bcbsil.com/provider and select “Medical

Policies.” After reading the Medical Policies

Disclaimer, click on “I Agree.” The policies that are

awaiting implementation can be found in the

“Pending Policies” section of the Medical Policy site.

Medical Pol icy Disclosure Statement

View Managed Care Updates Onl ineHMO and BlueChoice Updated Policies and Procedures on WebOn a monthly basis, we post updated policies and procedures on our Web site under “Updates.” Go towww.bcbsil.com/provider to view the updated policies.

HMO and BlueChoice Appointment/Reappointment Report on WebOn a monthly basis, we post a report of the Appointedand Reappointed providers on our Web site. To access this report, go to www.bcbsil.com/provider.Select “Appointed/Reappointed PCPs/PSPs” under the Credentialing/Contracting section. The cumulative data is updated by the third Wednesday of each month.

BlueChoice Updated Depart List A listing of all specialists no longer participating inthe network for the BlueChoice product can be foundat www.bcbsil.com/provider/securedpage.htm.

Note: You can find participating specialists for the BlueChoice product on our Provider Finder®

at www.bcbsil.com.

HMO Survey Questions HMO PCPs2007 2006

Survey Response Rate 19% 19%Overall Satisfaction * 90% 87%Referral Process *

· Overall Process 85% 84%· Adequacy of Specialist Network 85% 84%· Quality of Specialist Network 91% 90%

Utilization Management *· Case Management 87% 86%· Timeliness 85% 85%· Overall UM Process 86% 86%

Claims Payment *· Timeliness 80% 80%· Accuracy 82% 80%

BCBSIL Services· Provider Telecommunications Center (PTC) Overall 75% 76%· Have accessed Web site/internet tools for communications ^ 41% NA

o NDAS Online/Ecare ^ 92% NAo iExchange ^ 88% NA

After-Hours Access· Response Time <30 minutes 93% † 90%

Hospital Information (Top Two Box scores)· Pharmacy, in terms of providing medication correctly 75% 76%· Adequacy of the number of nurses 59% 57%· Accuracy of processing physician orders 70% † 66%· Quality of discharge plans 69% 66%

· Agree that ER reports for patients not admitted to hospital arereceived in timely manner before follow-up care

72% † 68%

* HMO physicians were asked to evaluate the IPA on these attributes. ^ Baseline data in 2007. † Statistically significant change.

Page 3: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

3 May 2008

Results are in from the 2007 PPO Practitioner Survey. Primary Physician specialties represented

were: Internal Medicine, Pediatrics, Obstetrics-Gynecology and General Practice. Consulting

specialties represented included, but were not limited to: Allergy, Cardiology, Dermatology,

Gastroenterology, General Surgery, Neurology, Ophthalmology, Otolaryngology, Orthopedics,

Psychiatry and Urology. BCBSIL Quality Improvement received 2,069 completed questionnaires, for

a 9.3 percent response rate. The table shows the results of the 2006 and 2007 surveys. Coordination

of Care results regarding feedback received from various facilities and key specialists are included.

The survey used a 5-point scale, from Excellent to Poor to measure satisfaction. The results

shown below are based on combined responses in the top three boxes (Excellent, Very Good,

and Good) or Yes answers. Hospital Information questions are based on the top two boxes

(Excellent and Very Good).

Hospital InformationNew to this year's survey are questions regarding the practitioner’s tenure and likelihood to

recommend his/her primary admitting hospital. More than 82 percent of PPO practitioners

have been admitting to their primary hospital for greater than 5 years. Ninety-seven percent

of practitioners would recommend their primary admitting hospital to family and friends.

Continuity and Coordination between Managed Care Physicians and Health CareFacilities and PractitionersIn 2007, more than 84 percent of PPO practitioners reported they were satisfied with reports

from health care facilities, including inpatient hospitals, outpatient surgery centers, skilled nursing

facilities, home health care agencies and emergency rooms. More than 89 percent were satisfied

with feedback from general surgeons, cardiologists, orthopedic surgeons, ophthalmologists and

dermatologists; and 82 percent were satisfied with feedback from behavioral health specialists.

Opportunities for ImprovementQuestions with Top Three Box satisfaction rates of 70 percent or less, and with Top Two Box

satisfaction rates of 80 percent or less, were seen as areas that may represent potential

opportunities for improvement.

2007 PPO Practitioner Survey Results

PPO Survey Questions 2007 2006Survey Response Rate 9% † 11%Overall Satisfaction 92% † 94%Utilization Management

· Precertifying Inpatient Admissions 83% † 87%· Authorizing Additional Days 83% 85%

PPO Network· Adequacy of Specialist Network 95% 95%· Quality of Specialist Network 95% 96%

Claims Payment· Timeliness 90% 91%· Accuracy 86% 88%

BCBSIL Services· Provider Telecommunications Center (PTC) Overall 67% † 74%· Have accessed Web site/internet tools for communications ^ 32% NA

o NDAS Online/Ecare ^ 81% NAo iExchange ^ 78% NA

After-Hours Access· Response Time <30 minutes ** 88% 90%

Hospital Information (Top Two Box scores)· Pharmacy, in terms of providing medication correctly 77% 79%· Adequacy of the number of nurses 57% 56%· Accuracy of processing physician orders 70% 70%· Quality of discharge plans 69% 69%

· Agree that ER reports for patients not admitted to hospital are received in timely manner before follow-up care

69% 67%

** Responses of PPO Practitioners in General Practice, Internal Medicine, Obstetrics-Gynecology, and Pediatrics only. ^ Baseline data in 2007. † Statistically significant change.

Page 4: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

as outpatient surgery, inpatient hospital

stays, emergency room visits and

prescriptions.

BlueEdge HMO encourages our members

to accept greater accountability for their

health care spending. The resources

available to HMO members can help them

become more informed health care

consumers, working with their primary care

physician to make decisions that may lead

to improved health outcomes.

Consumer Tools Focus on Wellness To help members plan their health care

visits, practice a healthy lifestyle and

manage health conditions, we provide a

variety of resources for BlueEdge HMO

members. Staying Healthy, our preventive

care guidelines for members of all ages,

is updated and distributed annually to

members. Blue Access® for Members,

our secure online service at www.bcbsil.com,

provides tools and resources to help

members manage their health care and

benefits.

Members can use the online Personal

Health Manager to complete a Health Risk

Assessment, create a fitness program, plan

healthy meals and track their progress

toward meeting wellness goals. They can

research medical tests and health

conditions, and even e-mail questions to

nurses, dietitians, fitness trainers and life

coaches. To help motivate members to

adopt or maintain healthy behaviors, they

automatically earn Blue PointsSM for using

many of the Personal Health Manager

features. Points can be redeemed for health

and fitness products, gift cards and other

popular merchandise.

A Commitment to Members’ HealthWhile consumer resources let members

access wellness tools on a “self-serve” basis,

the HMOs’ Quality Improvement (QI)

Program actively reaches out to targeted

members. Projects focus on the preventive

care services and prevalent chronic

conditions that offer the greatest

opportunity to improve member health,

manage health care utilization and

control costs.

The QI Program combines performance-

based rewards for IPAs meeting national

treatment standards in caring for members

who have chronic conditions, such as

diabetes, asthma or heart disease, with

physician and member education. We

provide members with targeted chronic

conditions with information and tools to

help manage their care. To remind

members to get flu shots, mammograms

and Pap tests, and have their children’s

immunizations completed, we send age and

gender-appropriate preventive care mailers.

By monitoring the outcome of QI projects

on members’ health, we can demonstrate

the positive health impact of our efforts.

Customer Service Remains a PriorityTo make the HMO experience easy for

members, we make welcome calls to new

members to introduce them to their

benefits and member services. When

members want to change IPAs, order

replacement ID cards or take care of

other routine concerns, convenient

online tools or automated telephone

functions are available.

Our Customer Advocates have the training

and technology to help resolve other

concerns as quickly as possible – usually in

one phone call – when members have more

complicated questions or prefer to talk to

someone.

To learn about members’ experiences with

the HMOs, and to improve services, we

regularly survey members and solicit

feedback from the following groups:

• HMO Consumer Advisory Board

• Medical Director Roundtable

• Medical Groups Advisory Committee

Visit our Web site at www.bcbsil.com/provider 4

Introducing BlueEdgeSM HMO –Delivering Innovation, Consumer Resources and Value continued from page 1

Quality Site Visit Results

During 2007, Quality Site Visits were performed

for Primary Care Physicians in the HMO Illinois,

BlueAdvantage HMO, and BlueChoice contracting

provider networks. The site visit network results for

2007 have been compiled. The HMOs of BCBSIL

and BlueChoice are happy to report continued

improvement in Accessibility, Site Review of

Physician offices, Quality of Patient Care

Documentation, and Medical Record Quality for

2007. There was also a demonstrated improvement

in cholesterol testing and colorectal cancer

screening. Please review the Quality Site Visit

standards and Site Visit Comparisons on our Web

site at

www.bcbsil.com/provider/credentialing/sitevisits.htm.

The 2007 Site visit results demonstrate the following

network opportunities for improvement:

Quality of Patient Care:Documentation of:

• Coordination of care with the Primary Care

Physician for behavioral health practitioners

• Family medical history

• Illicit drug use

• Alcohol use

• Adolescent smoking history

• Adolescent smoking cessation advice

• Adult smoking cessation advice

Preventive:• Colon cancer screening – male and female age 50

and over

• Influenza vaccination – male and female for

diabetics, asthmatics and cardiovascular disease,

age 65 and over

In order to improve site visit results in 2008, the

HMOs and BlueChoice are requesting review and

discussion of these results. You can help us with our

site visit scheduling by doing the following:

• If you need to cancel a site visit, please let us know

five business days prior to the visit.

• If you use electronic medical records, please inform

us when we schedule your site visit.

Thank you for continuing to assist us in our Quality

Improvement efforts.

Page 5: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

5 May 2008

New! Legislative Corner NPI Corner…

As debate continues over improvements to our current health care system both at the state

and federal level, we want to reiterate that BCBSIL is committed to promoting accessible,

cost-effective, quality health care. Our primary focus will always be to support proposals that

are in the best interests of our members, making sure they continue to receive the care they

need and the peace of mind they deserve. All of our efforts must enhance the quality and

affordability of care, while building a dependable, member-responsive health care system that

makes the one we have even better.

To firmly position ourselves in this discussion at the state level, BCBSIL has created a Legislative

and Policy Management area that will monitor trends and shifts in health care policy—

especially those that directly affect our membership base and provider network—as well as

track, analyze communicate and implement state legislation impacting our business model.

There are a number of health care related bills that have been introduced in the Illinois

General Assembly that will significantly affect the health insurance industry if they are

passed. Our Legislative and Policy Management area will provide information on

important health care related bills through this Legislative Corner column, which will appear

periodically in the Blue Review. This column will keep you updated on proposed bills, and

ultimately, bills that become law and their effective dates.

The following is a list of select 2008 Illinois health care related bills that have been introduced

in the General Assembly that we are currently tracking. You can find the full text and the

status of these bills at www.ilga.gov.

Bill Number Bill Title Bill Description

HB1432 Mandate: EatingDisorder Treatment

Changes definition of "serious mental illness" to includeeating disorders, including anorexia nervosa, bulimianervosa, and Eating Disorders Not Otherwise Specified(EDNOS)

HB4602 Mandate: ShinglesVaccination

Requires coverage for shingles vaccine approved formarketing by FDA, if vaccine is ordered by physicianslicensed to practice medicine in all its branches andenrollee is 60 years of age or older

HB4620 Mandate: Women'sCardiovascularPreventive DiagnosticTesting

Requires coverage for diagnostic testing for CV disease for women if diagnostic testing is ordered byphysicians licensed to practice medicine in all itsbranches, based on guidelines for preventive CV services issued by a nationally recognized medicalsociety or federal government agency.

HB4824 Mandate: CochlearImplants and Post-Implant Services forChildren within OneYear of Birth

Requires coverage for operations to implant cochlearimplants and post-treatment services for children identified within one year of birth as being deaf orhearing impaired.

HB4940 Wellness Coverage Provides that coverage for hospital/medical treatmenton an expense incurred basis may offer a reasonablydesigned program for wellness coverage that allows areduction in premiums or other expenses (rather thanincluding a reward or a health spending account contribution). Provides that individuals unable to participate in wellness program standards, due to anadverse health factor, shall not be penalized basedupon their adverse health status.

HB5285 Dependent Coverage -Sick Students

Requires continuation of coverage for dependent college students who take a medical leave of absenceor reduce his/her course load to part-time statusbecause of illness or injury.

How will my Payments Look in an NPI-only Environment?As of May 23, 2008, your 835 ERA and/or

supporting payment documents (PCS/EPS), will

include only your NPI. Please be aware that your

payment information will no longer include your

BCBS provider number once compliance is enforced.

Using Your NPI to Access the IVR as of May 23, 2008The Interactive Voice Response (IVR) system will

recognize any NPI that is on file with BCBSIL,

however, using your billing NPI will expedite your

transaction. In the event that your NPI is not on file

with BCBSIL, you may be prompted for additional

information, such as your Tax Identification

Number (TIN). If you are an HMO site or clinic,

you may use your site number to access the IVR.

If your NPI or TIN is unrecognized or invalid, you

will have partial or no access to member eligibility,

benefits or claims status via the IVR system. Instead,

you will be routed to a limited menu that includes

instructions on how to obtain an NPI.

You may access the IVR by calling 1-800-972-8088.

Hours of availability are: Monday through Friday,

6:00 a.m. – 11:30 p.m. (Central), and Saturday, 6:00

a.m. – 3:00 p.m. (Central). Please visit our Provider

Web site for a quick reference guide about IVR if

you need additional information.

Remember: Our special NPI Times bulletin, sent to

you on a monthly basis, is also archived in the NPI

section of our Provider Web site. Please continue to

rely on this archive and our Provider Web site for

the most up-to-date information, even following

May 23, 2008.

Page 6: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

Visit our Web site at www.bcbsil.com/provider 6

Drug Safety Featured on our New Wellness Web Site Be Smart. Be Well.TM

Last summer we introduced you to the Wellness Web site, Be Smart. Be Well. – a new Web site

designed to raise awareness of prevalent, yet largely preventable health and safety issues.

Through interviews with medical professionals and video documentaries with individuals

whose lives have been changed, Be Smart. Be Well. seeks to engage and motivate people to

make smart and healthy choices.

The latest topic on Be Smart. Be Well. is drug safety, which features personal video

documentaries and explores how drugs affect mental health, drug addictions, abuse of OTC

medicines and more. Almost four billion prescription drugs are dispensed every year, and

many Americans take five or more drugs a day – increasing the chance for mistakes, negative

drug interactions, and even abuse.

Be Smart. Be Well. is periodically updated with new featured topics, and prior topics are

archived through the Additional Topics section. Be on the lookout for the next topic, Mental

Health, which will launch this summer.

We urge you to visit www.besmartbewell.com today, and invite you to share the site with your

patients, peers and employees.

Based on feedback from providers like you, we have made improvements to the medical

records process one of our top priorities. We now believe we have a much more efficient

process allowing us to send and receive medical records electronically among all Blue Cross

and/or Blue Shield Plans around the country. This new method significantly reduces the time

it takes to transmit supporting documentation for our out-of-area claims and eliminates lost

or misrouted records. BCBSIL has embraced this new technology, and we are excited about

related process improvements we expect to realize over the coming months. We also hope

your office notices improvements in the efficiency of these processes.

Please continue to submit your medical records to BCBSIL only when requested.

If you receive requests for medical records from other Blue Plans prior to rendering services,

as part of the pre-authorization process, please submit them directly to the member’s Plan

that requested them.

If you need any additional information about out-of-area claims (BlueCard Program) or have

suggestions for improvement:

• Talk to your Provider Network Consultant

• Visit us online at www.bcbsil.com/provider/bluecard_program.htm

• Leave a message for our PTC Provider Education Specialists at 1-618-998-2716

As always, we appreciate your feedback.

Improvements to the Medical Records Process for Out-of-Area Claims

You’re Invited!Regis ter onl ine for our provider workshops

The Provider Affairs Education Team at BCBSIL

offers a variety of complimentary workshops to help

keep you informed.

Here is a partial listing of workshop highlights:

• Consumer Driven Health Plan (CDHP)

• e-Solutions enhancements

• Web site tutorial information

• Provider Review/Appeals

• BlueCard® process improvements

• National Provider Identifier (NPI)

Visit our Web site at

www.bcbsil.com/provider/training.htm to view the

agenda and location, and to register for any

workshops you are interested in attending.

Upcoming Workshop Schedule:

Workshop: Ancillary Workshop - DME

Date: May 15, 2008

Location: Apria Health Care, Schaumburg, Illinois

Workshop: Ancillary Workshop - DME

Date: June 4, 2008

Location: Memorial Hospital, Springfield, Illinois

Workshop: Ancillary Workshop - CHC/HIT/Hospice

Date: June 10, 2008

Location: Apria Health Care, Schaumburg, Illinois

Workshop: eSolutions

Date: June 11, 2008

Location: Holy Family Medical Center,

Des Plaines, Illinois

Workshop: New PPO Provider Workshop

Date: June 12, 2008

Location: Little Company of Mary,

Evergreen Park, Illinois

Workshop: Blue News You Can Use

Date: July 9, 2008

Location: OSF St. Joseph Medical Center,

Bloomington, Illinois

Workshop: Ancillary Workshop - CHC/HIT/Hospice

Date: July 23, 2008

Location: Memorial Hospital, Springfield, Illinois

Workshop: Ancillary Workshop - SNF

Date: August 7, 2008

Location: Memorial Hospital, Springfield, Illinois

Page 7: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

7 May 2008

Formulary Changes

In addition, the respiratory device products listed in the table below will change to

non-formulary status on July 1, 2008. The Breatherite aerosol holding chamber will be the

only product on the formulary; it may be used with most inhalers available by prescription.

New Generics Expected to Launch in 2008Generic equivalents are expected to launch in 2008 for the medications listed in the following

table. More details regarding the launch dates will be provided as they become available.

Photo Documentation Update

It is no longer necessary to send photo documentation

to us for the review or adjudication of health care

claims if t is not:

• required per the medical policy, or

• requested by BCBSIL

We have detected discrepancies when providers

complete Box 15 of the CMS-1500 claim form (08/05

version). Box 15 requests the first date of medical advice,

diagnosis, care or treatment given by a licensed

health care professional for patients with a pre-existing

waiting period clause effective on their policy. This date

is determined by the patient's health history information,

and not the date the patient was first seen for thisdiagnosis by your office for that episode.

NOTE: Wal-Mart and ITW Groups will still require

medical records to determine the first date of treatment.

If you have any questions, please contact our

Provider Telecommunications Center at

1-800-972-8088, or leave a message for their

Provider Education Specialists at 1-618-998-2716.

Pre-Existing Waiting Period

Fairness in Contracting

New Account Group

Non-Formulary Brand*(Tier 3

copayment/coinsurance)

Generic Alternatives(Tier 1

copayment/coinsurance)

Formulary Brand Alternative*(Tier 2

copayment/coinsurance)

Metadate CDdextroamphetamine extended

release, methylphenidate extended release

Concerta

Soltamox solution tamoxifen tablets

Vivelle/Vivelle DOT patches estradiol patches Estraderm patch

*Third party brand names are the property of their respective owners.

Non-Formulary Respiratory DeviceProducts*

(Tier 3 copayment/coinsurance)

Formulary Respiratory Device Products*(Tier 2 copayment/coinsurance)

ACE Aerosol Cloud Enhancer Breatherite

Aerochamber

Easivent

E-Z Spacer

Inspirease

Microchamber

Microspacer

Optichamber, Zoey Optichamber

Optihaler

Pocket Chamber

Pocket Spacer

Vortex

*Third party brand names are the property of their respective owners.

Medication Common Disease State/Condition Expected Launch Date

Cosopt/Trusopt Glaucoma Oct-08

Depakote Seizures Sep-08

DynaCirc CR High blood pressure Jul-08

Imitrex Migraine Oct-08

Lamictal Seizures Jul-08

Requip Parkinson’s Disease May-08

Sonata Insomnia Jun-08

Group Name: IPSCO, Inc.Group Number: 021492Alpha Prefix: PSCProduct Type: PPO(Portable)Effective Date: Apr. 1, 2008BC BS

In an effort to comply with Fairness In Contracting

Legislation and keep our contracting providers

informed, BCBSIL has designated a column in the Blue

Review to notify you of any changes to the physician

fee schedules. Be sure to review this area each month.

Effective April 1, 2008, codes A9552, J7611, J7612,

J7613 and J7614 were updated.

Effective April 15, 2008, code 90681 was updated.

Codes E0471 and E0472 have been removed from the

BCBSIL DME life sustaining list effective in 2008.

Providers can request fees by downloading the Fee

Schedule Request Form at

www.bcbsil.com/provider/forms.htm.

Effective July 1, 2008, some revisions will be made to the BCBSIL formulary. These revisions

are based on the availability of new prescription medications and our National Pharmacy and

Therapeutics Committee’s review of changes in the pharmaceutical market.

The formulary status of Metadate CD, Soltamox, and Vivelle/Vivelle Dot will change to non-

formulary brand. Generic and formulary brand alternatives are listed in the table below.

Brand Name Medications Moved to Third-tier Payment Level

Page 8: NPI – The Time is NOW! · NPI – The Time is NOW! As of May 23, 2008, we will all be required to use only the NPI as the single provider identifier in all HIPAA standard transactions,

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BCBSIL’s success is dependent on your business as acontracting provider. The Blue Review has been created

to communicate tools,updates and tips to support your health care practice. Think ofthe Blue Review as acanvas for your BlueCross and Blue Shieldbusiness information.

We invite you to submit your feedback

and suggestions for improvements via e-mail, to [email protected].

Blue Review is a monthly newsletter published for Institutional and ProfessionalProviders contracting with Blue Cross andBlue Shield of Illinois. We encourage you toshare the content of this newsletter with yourstaff. The Blue Review is located on our Website at www.bcbsil.com/provider.

The editors and staff of the Blue Reviewwelcome letters to the editor. Address letters to:

Blue ReviewBlue Cross and Blue Shield of Illinois300 E. Randolph Street – 25th FloorChicago, Illinois 60601-5099Email: [email protected]

(312) 653-4019, or fax (312) 938-8021Web site: www.bcbsil.com/provider.

Publisher: Phil Lumpkin, VP, Provider AffairsEditor: Carol Pjosek, DirectorManaging Editor: Jeanne Trumbo, Sr. ManagerEditorial Staff: Margaret O’Toole, Marsha Tallerico and Allene Walker.

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