nric-vi focus group 1d: homeland security - disaster recovery/mutual aid j. tumolo september 13,...

Network Reliability and Interoperability Council

NRIC-VI Focus Group 1D: Homeland Security

- Disaster Recovery/Mutual Aid

J. TumoloSeptember 13, 2002

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Focus Group 1D: Homeland Security - Disaster Recovery and Mutual Aid

Co-Chairs: Joe Tumolo Gordon Barber Verizon BellSouth

Mission: Prepare and institute mechanisms fordistributing contact information fortelecommunications industry personnelessential to telecommunication services restoration.

Report on the viability of past or presentmutual aid agreements and develop, andreport on, any additional perspectives thatmay be appropriate to facilitate effectivetelecommunications restorations.

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Deliverables: Institute mechanism for contactinformation for industry personnel toensure effective communicationsduring restoration. • Information must be easily accessible and current

Report on usefulness of Mutual Aid Agreements and additionalefforts necessary to facilitate servicerestoration.

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Focus Group Members Representatives come from:

- 29 Companies/Government entities represented by 45 individuals with approximately 900 years of collective experience in the telecommunications industry- 13 Business Segments - ILEC, IEC, Cable, CLEC, Equipment Manufacturing, Government, Industry Consulting/Services, ISP, IT, Satellite, Software, Trade Associations and Wireless - Diverse Companies

- Range from 5K to >100K employees- Single State Footprint to National/International Coverage

- New entrants to decades of service

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In the exercise of the telecommunications functions and responsibilities in wartime and non-wartime emergencies

In the coordination of the planning for and provision of national security and emergency preparedness communications (NS/EP) for the Federal Government under all circumstances, including crisis or emergency, attack, recovery and reconstitution.

Bottom line: Assure the nation’s telecommunications backbone

Telecommunications: "Any transmission, emission, or reception of signs, signals, writing, images and sounds or intelligence of any nature by wire, radio, optical or other electromagnetic systems.” Source: Telecom Glossary 2000 and Government Convergence Task Force Report (2000); similarly in 47Code of Federal Regulations (1997).

National Security Emergency Preparedness: “Capabilities to maintain a state of readiness or to respond to and manage any event or crisis (local, national, or international) that causes or could cause injury or harm to the population, damage to or loss of property, or degrade or threaten the national security or emergency preparedness posture of the United States.“ Source: Telecom Glossary 2000

National Communications System (NCS)

Mission : Assist the President, NSC, OSTP and OMB

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Mission: Manage a unique industry-Government partnership chartered to ensure the availability of critical NS/EP telecommunications services across the full spectrum of emergencies. Emergencies include, but are not limited to, conventional and terrorist attacks against the United States, natural and man-made disasters, and other crises.

NCS Critical Infrastructure Division

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National Coordinating Center for Telecommunications (NCC)

Mission Statement: To assist in the initiation, coordination, restoration, and reconstitution of NS/EP telecommunications services or facilities under all conditions, crises, or emergencies.

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NCC Membership

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• Carried out by the National Coordinating Center (NCC) for Telecommunications• NCC is staffed by representatives from the Federal Government and the Telecommunications Industry• Assists in the initiation, coordination, restoration, and reconstitution of national security/emergency

preparedness (NS/EP) telecommunications servicesand facilities under crisis or emergency conditions

Federal Response Plan Emergency Support Function (ESF) 2

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• Created simple template patterned after the FCC Data Collection Form distributed in early 2002 • Received 45 responses to date

• 5 additional responses on the way• 4 companies haven’t responded

• The NCC will maintain the Contact List going forward and provide copies to the FCC • DR/MA Focus Group Recommends

• Updates be provided as Names/Contact Information change• Quarterly review of the contact information by the NCC and participating companies

Contact List

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Mutual Aid Agreement

• The NCC was charged to update, publish and distribute the Mutual Aid and Restoration Compendium of Agreements by the Network Reliability Council in 1993

• There were four Agreements in place at the time • The original Local Exchange Carrier Mutual Aid Agreement was signed in 1994 by the Bellcore Client Companies (BCC) - former RBOCs, Sprint, GTE, SNET and Cincinnati Bell - at the direction of the BCC NS/EP Committee

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Mutual Aid Agreement

• NCC reviewed existing Agreements in 1995 and determined • There is extensive cooperation/coordination prior to and during disasters and/or emergencies • Cooperative efforts have not ceased even though few formal agreements exist • Orderly and prompt response to disasters/emergencies is dependent on good communications plans and procedures

• More timely and less costly to develop “generic” mutual aidprocedures

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Mutual Aid Agreement Recommendations

• DR/MA Focus Group supports reuse of the1994 Agreement • DR/MA Focus Group created “Novation Agreement” that retains the intent of the original 1994 LEC Agreement

• 6 merged companies now represent the 18 original signatories • 4 of the 6 companies have signed the Novation Agreement

• DR/MA Focus Group recommends posting an unsigned copy of the Mutual Aid Agreement on the NCC and NRIC websites for use by any two parties requiring an agreement

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Introduction of Best Practices

• Investigated existing Practices/Procedures• General Services Administration (GSA) Continuity

of Operations Plan 2000 Template• National Fire Protection Association (NFPA) Standard 1600 - Disaster/Emergency Management and Business

Continuity Programs• Business Continuity Best Practices by Andrew Hiles,

FBCI • Focus Group has created sub-committees based on

“communities of interest” to develop “Best Practices”• Focus Group is currently predisposed to posting an outline or index to the NRIC website that contains items

for consideration/inclusion in a BC/DR/EM Plan

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Issues• “First Responder” status for telcom restoration teams• Documented requirements (in advance of disaster) for access to disaster areas by communications personnel restoring service• Focus Group participants are being inundated with

requests for proprietary information regarding the physical security of “critical” assets - need Federal oversight coordination

• Determine if there is a need to expand focus to other utilities based on infrastructure interdependencies• FCC allowance of exception to 272 separation requirements during periods of Natural Disaster• Cost recovery procedures for implementation of Best Practices

nric-vi focus group 1d: homeland security - disaster recovery/mutual aid j. tumolo september 13,...

Documents

omb network reliability

provision of national

interoperability councilin

industry consultingservices

federal government

emergency preparedness

telecommunications functions

presentmutual aid agreements