nsa bethesda base guide 2012

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Contents of the 2012 Naval Support Activity Bethesda Base Guide are not necessarily the official view of, nor endorsed by, the U.S. Government, theDefense Department (DoD) or Comprint, Inc. The appearance of advertising in this publication does not constitute endorsement by the DoD or Comprint,Inc., or the products or services advertised. Everything advertised in this publication shall be made available for purchase, use or patronage without regardto race, color, religion, sex, national origin, age, marital status, physical handicap, political affiliation or any other non-merit factor of the purchaser, user orpatron. Published by Comprint Military Publications, a private firm in no way connected with the U.S. Navy, under exclusive written contract with the NavalSupport Activity Bethesda.

Welcome Aboard! A Message from the Commanding Officer . . . . . . .2Naval Support Activity Bethesda: A Panoramic ViewTenant Commands, Activities & ServicesBase Access/Security Codes

Base Parking, Shuttle and Wayfinding Map . . . . . . . . . . . . . . . . . 9

Active Duty/Resident Check-In Information . . . . . . . . . . . . . . . . 10

Housing & Lodging Accommodations . . . . . . . . . . . . . . . . . . . . 11Wounded WarriorsFamily MembersActive Duty Members/Residents

Volunteer/Education Opportunities . . . . . . . . . . . . . . . . . . . . . 14

Where to Eat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

MWR/Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Local Area Attractions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

What’s New/Up and Coming . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Joint Task Force National Capital Region-Medical (JTF CapMed) . . . 23A Message from the JTF CommanderIntegrated Military Health Care in the National Capital Region

Walter Reed Bethesda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25A Message from the Hospital CommanderA Historic Account of the President’s HospitalFinding Your Way AroundList of Clinics/Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . .28Medical HomePediatricsPatient Relations/Customer ServiceExecutive Health Care for Our Nation’s LeadersHealthcare Mediator Tricare InformationPharmacy InformationBranch Health ClinicsUSNS Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Military Family and Comfort Ombudsman

Wounded Warrior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Warrior Family Coordination CellA Quick Reference: Service LiaisonsHelpful Links

Uniformed Services University . . . . . . . . . . . . . . . . . . . . . . . . 42

National Intrepid Center of Excellence . . . . . . . . . . . . . . . . . . . 43

Important Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

TABLE OF CONTENTSNaval Support Activity Bethesda 8901 Wisconsin AvenueBethesda, MD 20889-5600(301) 295-CARE (2273)(800) 526-7101 www.bethesda.med.navy.mil

Chief Content ManagerSandy B. Dean, WRNMMC, Public Affairs Officer

Editorial ManagerSarah Fortney, WRNMMC, Public Affairs Bernard S. Little, WRNMMC, Public Affairs

Layout/Design DirectorMaxine Minar, Comprint

Editorial StaffMC1 Ardelle Purcell, NSA Bethesda, Public AffairsMC2 John K. Hamilton, NSA Bethesda, Public AffairsMCSN Dion Dawson, NSA Bethesda, Public AffairsSharon Renee Taylor, WRNMMC, Public AffairsKatie Bradley, WRNMMC, Public AffairsCat DeBinder, WRNMMC, Public AffairsDave Dickinson, WRNMMC, Public AffairsTowanna Parker-Lewis, WRNMMC, Public Affairs

Photography and Graphic ArtsWRNMMC, Public Affairs Editorial StaffDan Gross, Comprint Military Publications

WRNMMC Marketing staff also contributed to thisGuide

Comprint Military Publications9030 Comprint Court, Gaithersburg, MD 20877301-921-2800 • www.dcmilitary.com

PublisherJohn Rives

Advertising ConsultantsJames ConstantineRyan Ebaugh Mike Spera

Graphic DesignerKelly Guevara

CCOOMMPPRRIINNTT MMIILLIITTAARRYY PPUUBBLLIICCAATTIIOONNSS

WELCOME ABOARD!

Welcome Aboard,

It is my pleasure to welcome you aboard to NavalSupport Activity (NSA), Bethesda. This Place,this special place, is host to over 40 tenant com-mands and activities. This is the home of thelargest medical complex in the Department ofDefense, the Walter Reed National Military Med-ical Center. The state-of-the-art Medical Centerprovides unsurpassed care to the entire militaryfamily, with special expertise in the care of thecritically wounded Service Member. Our secondlargest tenant, the Uniformed Services Universityof the Health Sciences, is the only medical schoolin the Department of Defense and trains the fu-ture leaders of military medicine.

With the exception of a full commissary (ourNavy Exchange does offer various commissary-like items), you will find all the services normallyassociated with a naval installation. From shop-ping to fitness and entertainment, to legal ser-vices and banking, all are available here on NSABethesda.

Our robust Fleet and Family Service Center isavailable to our Sailors, Marines, Soldiers, Air-men, and Coast Guardsmen and their families, toprovide a wide array of counseling and supportservices. In this guide you will find informationon many of our other additional services avail-able to patients, staff, family members and visi-tors.

Again, I welcome you and hope our contributionto your visit to the National Capital Area exceedsyour expectations.

Respectfully,FREDERICK (FRITZ) KASSCAPT, MC, USNNSAB Commanding Officer

Capt. Kass

2 Naval Support Activity Bethesda Guide 2012

On Aug. 27, Walter Reed Army Med-ical Center (WRAMC) closed aftermore than 100 years of service andintegrated with the National NavalMedical Center (NNMC), formingthe new Walter Reed National Mili-tary Medical Center, at Bethesda(WRNMMC). While keeping patientcare and safety at the forefront, thenew facility underwent extensive con-struction and renovation projects toaccommodate the expanded servicesand growing number of patients andpersonnel. The new facility is comprised of a number of profession-als working together daily to providethe best warrior care. Naval Support Activity Bethesda exists to supportthe hospital as well as all of its tenantcommands in their pursuit ofexcellence in patient care, medical research and education.

NAVAL SUPPORT ACTIVITY BETHESDA:

A Panoramic View


Armed Services Blood BankThe Armed Services Blood Bank (ASBP) plays a key role in pro-viding quality blood products for service members and their fami-lies in both peace and war. As a joint operation among the militaryservices (Army, Navy, Air Force), the ASBP has many componentsworking together to collect, process, store, distribute, and transfuseblood worldwide.

Armed Forces Radiobiology Research InstituteThe Armed Forces Radiobiology Research Institute (AFRRI) cele-brates five decades of advancements in the protection of soldiersand citizens. The AFRRI mission is to preserve the health and per-formance of U.S. military personnel and to protect humankindthrough research that advances understanding of the effects ofionizing radiation. To these ends and using its unique resources,the institute collaborates with other government facilities, academ-ic institutions, and civilian laboratories in the United States andother countries to research the biological effects of ionizing radia-tion. In addition, it provides medical training and emergency re-sponse to manage incidents related to radiation exposure.

Navy Bloodborne Infection Management Center (NBIMC)The Navy Bloodborne Infection Management Center (NBIMC)provides leadership and expertise to ensure mission readiness andto support the National Military Strategy. NBIMC oversees the ad-ministration and assists in the development of policies concerningHIV, Hepatitis C and Hepatitis B screening for the Department ofthe Navy (DON) as directed by the Bureau of Medicine andSurgery (BUMED) for the Bureau of Personnel (BUPERS). Theprogram is centrally managed under the DoD Instruction 6485and SECNAVINST 5300.30. NBIMC also supports the Departmentof the Navy and Marine Corps in matters related to:• Medical Readiness• Infectious Disease Testing and Oversight

• Testing Data Interpretation and Validation

• HIV Evaluation and Treatment Units (HETUs) Support/Patient Tracking

• Official Notifications (Command and Headquarters Leadership.)

Naval Dosimetry CenterThe Naval Dosimetry Center provides centralized radiationdosimetry processing, calibration and consultation services to over300 naval commands by monitoring personnel occupationally ex-posed to ionizing radiation. The Center also maintains a reposito-ry that contains exposure histories for over 600,000 personnel ex-posed to naval radiation sources since 1947. In addition, the centermaintains an In Vivo Gamma Spectroscopy facility for monitoringinternal radioactivity in personnel. The center processes over30,000 dosimeters per month, making it one of the largest dosime-try processors in the world.

Naval Medical Research Center The Naval Medical Research Center (NMRC) is the headquartersfor Navy Medicine’s research and development enterprise that in-cludes the NMRC laboratory in Silver Spring,Md., and affiliatedlaboratories in San Diego, Calif., Groton, CT, San Antonio, TX,and Dayton, OH, as well as overseas at NAMRU-2 Pacific,NAMRU-3 Cairo, and NAMRU-6 Peru. The men and women whomake up the global team represent an impressive array of academ-ic and scientific knowledge with years of practical experience inscience, medicine, and the military. They work in the NMRC labo-ratories and on the ground in remote areas of the world, theybuild partnerships with other governments, civilian agencies, andprivate industry. Research is focusing on finding solutions to bothtraditional battlefield medical problems such as bleeding, traumat-ic brain injury, combat stress, and naturally occurring infectiousdiseases, as well as health problems associated with non-conven-tional weapons including blast injuries, biological agents, and radi-ation. The NMRC laboratories play an instrumental role in theworldwide monitoring of new emerging infectious diseases that

TENANT COMMANDS & ACTIVITIES


threaten both deployed forces and the global population. The mis-sion of NMRC is to conduct health and medical research, develop-ment, testing, evaluation, and surveillance to enhance deploymentreadiness of DoD personnel worldwide.

Navy Medicine MPT&E Command, Bethesda, Md.Navy Medicine Manpower, Personnel Training and EducationCommand, (NAVMED MPT&E) is the hub for Navy Medicine’smedical, operational, health services support, training, and educa-tion mission which spans the globe through its collaborative rela-tionships with more than 200 universities and subordinate activi-ties. Reporting to Navy Medicine Support Command, Jacksonville,Fla., NAVMED MPT&E trains more than 30,000 federal, civilian,and foreign military members each year through a spectrum ofcourses in clinical and operational medicine. NAVMED MPT&Ealso has the Naval Postgraduate Dental School (NPDS) under itscommand umbrella, which is the only DoD-centralized site forpostgraduate dental education and conducts the vast majority ofpost-doctoral dental specialty training for the Navy in their clinicslocated at NSA Bethesda. All NPDS specialty training programsare fully accredited by the Commission on Dental Accreditation,and combined, graduate between 20-25 dental officers per yearwith specialty board eligible training in Endodontics, Periodontics,Prosthodontics, Orofacial Pain, Dental Public Health and Compre-hensive Dentistry. Virtually 100 percent of NPDS graduates go onto become board certified in their respective specialties within fiveyears of graduation. More information on NAVMED MPT&E products and services can be found at: www.med.navy.mil/sites/navmedmpte/Pages/default.aspx.

Army Education ServicesArmy Education Services provides opportunities to earn a collegedegree by facilitating the Tuition Assistance processes throughwww.goarmyed.com. Counselors are available in the EducationCenter (Building 17) and in the Soldier Family Assistance Center(Building 62) to provide education counseling, financial aid infor-mation, degree planning, and information on area colleges andcertificate programs. Testing services are available on a limitedbasis. Army Education Services also offers a Multiuse Learning Fa-cility (MLF) for computer-based instruction (Building 11) and aBasic Skills Education Program for Wounded Warriors.

Navy CollegeThe Navy College Program provides opportunities for Sailors toearn a college degree by granting academic credit for Navy train-ing, work experience and off-duty education. In addition, the pro-gram assists with ongoing educational services, and offers tuition

assistance workshops, education counseling, degree planning andinformation on area colleges and certificate programs.

Personnel Support DetachmentThe Personnel Support Activity Detachment (PSD) Bethesda atWRNMMC provides one-stop pay, personnel and passenger trans-portation support to approximately 3,500 active duty assigned toWRNMMC, as well as 130 tenant and area commands in the D.C.metropolitan area and northeastern U.S. Support is also providedto family members of assigned military personnel, military retireesin the mid-Atlantic region, and passenger transportation to NavyDepartment civilians. Visit https://rapids-appointments.dmdc.osd.mil to schedule identification or common access card appoint-ments.

HRO-WashingtonThe Human Resources Office-Washington (HRO-W) is responsi-ble for the strategic planning, workforce analysis, service delivery,communication, and assessment of Navy Civilian Human Re-sources (HR) Programs to Bureau of Navy Medicine and Surgeryactivities throughout the National Capital Region. HRO-W offers afull range of HR products and services, including recruitmentand placement, organizational effectiveness, leadership develop-ment, and labor/employee relations, and equal employment op-portunities. WRNMMC also has a recruitment office dedicated torecruit civilian medical positions.

NAVMED NCA Navy Medicine National Capital Area (NAVMED NCA) is the Ech-elon Three Command under the Bureau of Medicine and Surgery.NAVMED NCA is tasked with providing oversight to Naval HealthClinic Patuxent River, Navy Health Clinic Annapolis, and NavyHealth Clinic Quantico, as well as administrative oversight of theWalter Reed National Military Medical Center. In addition,NAVMED NCA serves as the Navy Component to Joint Task ForceCAPMED. Our vision is to be an integral enabler in the NationalCapital Region in the development of a world-class integrated re-gional health system, utilizing active and reserve forces, DoD civil-ians, and partnerships with other government agencies and civilianorganizations.

NCISThe Naval Criminal Investigative Service (NCIS) has responsibilityfor investigating felony crime, preventing terrorism, and protectingsecrets within the U.S. Department of the Navy. The agency isunique among U.S. military criminal investigative organizations inthat it is overwhelmingly civilian and is headed by a civilian lawenforcement professional who reports directly to the Secretary ofthe Navy. NCIS Special Agents assigned to NCIS Resident UnitBethesda are responsible for investigating felony crimes that occuron NSA Bethesda as well as crimes affecting Navy and MarineCorps personnel throughout Montgomery, Frederick and HowardCounty, Md.

Visual Information Directorate The Visual Information Directorate plans, controls, manages andexecutes all aspects of Visual Information, Audiovisual Production,Medical Graphic Arts, Medical Photography and Video Teleconfer-encing in support of the Navy’s medical and dental imaging re-quirements.



The Fleet and Family Support Center(FFSC) offers helpful programs and profes-sional services to assist you in meeting theunique challenges of military life. All ActiveDuty Military, Wounded Warriors, Depen-dants, Retirees, Reservists, and DoD Civil-ians are eligible to participate in programs.

Information and Referral (I&R)The I&R program provides a service to ser-vice members and their families, by whichthey can learn what is offered by the FFSC,military and local community about howto access the information and services theywant or need. The center’s trained special-ists help inform service members of re-sources available and how to access them.

Transition Assistance Program (TAP) Whether you are deciding your military ca-reer goals, retiring or separating, the FFSCcan assist with your transition from mili-tary life to the civilian world. These work-shops include employment, resume writ-ing, benefits (current and veteran), reloca-tion, job data bases, job fair schedules, andfinancial planning. Spouses are also wel-come to participate in workshops.

Personal Financial Planning (PFM)The FFSC provides financial education,training and individualized counseling thatemphasize long-term financial responsibili-ty. Learn about budgeting, home buying,checkbook management, and financial is-sues related to deployment. Financial Spe-cialists Service Members and families de-velop spending plans and also provide in-vestment information.

Family Employment Readiness Program (FERP)It can be challenging to maintain a careerwhile transferring to new duty stations

with your service member. The goal of theFamily Employment Readiness Program isto help spouses find jobs and maintain acareer as a military family member. Thisincludes developing employment searchskills, resume writing, career planning,networking and interviewing. They alsoprovide civilian and federal employmentinformation and resources.

Relocation Assistance Program (RAP)Whether you are expecting orders for anoverseas tour or changing home ports, theFFSC can help service members and fami-lies prepare. Relocation Specialists offerone-on-one assistance helping with infor-mation about personal property entitle-ments, travel pay and allowances, obtainingdetails about the new home port such ashousing cost of living, schools and childcare opportunities. The Relocation Special-ists can also assist with planning your over-seas move, including passport and visa re-quirements.

Deployment/IA Support Concerned about how you and/or yourfamily will adjust during periods of separa-tion - the FFSC plays a key role in assistingservice members and families before, dur-ing and after deployment. The program isdesigned to help service members and theirfamilies successfully manage the challengesof deployment (separation) by helpingthem to better anticipate and understandthe physical and emotional demands asso-ciated with deployment.

Life Skills Education Having problems communicating withyour spouse, adjusting to parenthood ormanaging stress - the FFSC provides solu-tion-oriented programs to develop knowl-edge and social skills to enhance self-es-teem and interpersonal relations. In addi-tion to individual and group counseling,the FFSC provides Anger Management,Couples Communication, Parenting, StressManagement, Suicide Awareness, DomesticViolence/Child Abuse Prevention and Iden-tification training and much more. LifeSkills classes and training are offered bothon-site at the FFSC and at Command loca-tions on request.

New Parent Support (NPSP)This is a voluntary early intervention pro-

gram for expecting and new parents. Thekey component is home visitation. It is de-signed to promote healthy family function-ing, child development, and positive par-ent-child interactions. New Parent SupportNurses offer prenatal and postnatal educa-tion and support, developmental screening,and assistance in accessing military andcommunity resources.

Professional CounselingClinical Counseling is individual, marriage,family or group counseling provided by alicensed professional, free of charge. Thiscounseling is short-term, nonmedical andgoal directed. FFSC counseling focuses onemotional reactions and situational diffi-culties, such as: depression, troubled rela-tionships, or family issues, which can resultfrom deployments, separations, relocations,and other stresses common to the militaryway of life.

Family Advocacy Program (FAP)The Family Advocacy Program provides avariety of intervention and treatment mod-els to meet the needs of individual familiesin reference to child and spouse abuse con-cerns. The program is designed to addressthe prevention, identification, reporting,intervention, treatment, and follow-up ofchild and spouse maltreatment. Five pri-mary goals: 1) prevention of family vio-lence, 2) victim safety and protection, 3)offender accountability, 4) rehabilitativeeducation and counseling, 5) communityaccountability/responsibility for a consis-tent, appropriate response.

Fleet & Family Support Center Services


Sexual Assault Prevention and Response (SAPR)When traumatic situations arise, the FFSCcan provide the support and resources nec-essary for recovery and rebuilding. SAPRaims to reduce the incidence of rape andsexual assault through prevention educa-tion; provides crisis intervention, advocacyand support for victims; and collects nu-merical data on such incidents within theNavy.

Crisis ResponseCrisis Response is the quick response pro-vided for commands, personnel and fami-lies when they are faced with crisis situa-tions, ranging from sexual assault or loss oflife, to natural disaster, mass casualties,evacuation, repatriation, mobilization orwar. In the midst or aftermath of an inci-dent, the FFSC provides command consul-tation, crisis intervention, coordination ofsupport, resources and volunteers, 24 hour

information and referral, Critical IncidentStress Debriefing, and follow-on counsel-ing or referral services. The FFSC standsready to assist.

Exceptional Family Member Support (EFMP)Families with special needs deserve specialcare. The EFMP Liaison can assist with lo-cating duty stations where specials needsare met. The Liaison also ensures militaryfamilies with chronic illness or disabilitiescan receive needed services. The FFSC of-fers assistance to service members and fam-ily members with finding resources tomedical, counseling and educational ser-vices, respite care and support groups.

Outreach ServicesOutreach Services are the relationship be-tween the FFSC and commands and theircommunity. FFSCs assess command andcommunity needs, identify specific needs,

and develop tailor-made programs to ad-dress command concerns - taking servicesto Sailors, Soldiers, Airmen Marines,Wounded Warriors and their families.

Command Training SupportDoes your command need an annual GMTsuch as Suicide Awareness, Sexual AssaultPrevention and Response, Domestic Vio-lence Prevention, Family Advocacy, or spe-cialized training to target identified needswithin your unit. The FFSC team will wel-come you, and provide on-site training foryour service members.

Ombudsman Training and SupportOmbudsmen are Navy spouses designatedby the commanding officer as a link toNavy families. FFSCs assist Ombudsmen byproviding training and office space. Youmay also contact an Ombudsman sevendays a week by calling the Command Dutyoffice at 301-295-4611.

Chaplains are on-call 24 hours a day, 7days a week at 301-295-1510 duringnormal working hours, Monday throughFriday from 7:30 a.m. to 4 p.m., or viathe Command Duty Office at 301-295-4611 after hours.

Services also include:

• Inpatient Visitation

• Confidential Pastoral Counseling

• Closed-Circuit TV Ministry

• Devotion Line – 301-295-4055

• Weekly Devotions

• Literature Racks

• Garden of Peace

• Web Site access and communication

• Prayer Requests

Religious Studies and MeditationRoman Catholic MassMonday – Thursday at 1200Friday at 11 a.m.Sunday at 9 a.m. in the Main Chapel,Liberty Zone, Bldg 8

Protestant Worship ServicesSunday at 1030 in Main Chapel,Liberty Zone, Bldg 8

JewishTorah Study – Tuesdays at 1215Pastoral Care Main Office

Indoor Labyrinth9 a.m. - 9 a.m. Thursday – Friday Main Chapel, Liberty Zone, Bldg 8

Outdoor Labyrinth24/7, Weather permittingInner Courtyard between buildings 9 and 8

Hindu Service and YogaThursdays, 1400-1500, Main Chapel

MuslimQur’an Study – Monday at 12 p.m.Pastoral Care Group RoomLiberty Zone, Bldg 7, 2nd FloorJum’ah Prayer – Friday at 1200Main Chapel, Liberty Zone, Bldg 8

Pastoral Care

Post Office and Postal Operations The U.S. Postal Service is located on Main Street, next to Postal Operations (military mailroom), room 1432. Postal Operations acts asthe consolidating point for all official mail processing and distribution for NSA Bethesda and tenant commands as well as personal maildelivery for barrack quarters residents. Express Mail Services are provided for official mail only.

Navy Federal Credit UnionLocated on Main Street, Navy Federal Credit Union (NFCU) offers a complete range of services and products, with worldwide locations.NFCU staff members are ready to assist you with all your financial needs. Also available are 24-hour NFCU ATMs located on MainStreet, and at the Navy Exchange. There is also a cash dispenser at the Fitness Center, Building 17, which works just like an ATM, butdoes not accept deposits. For more information, log on to www.navyfcu.org.

Security/Base Access Staff may request access for guests by sending an email to [email protected]. The access roster is taken to the gate

approximately 7 a.m. Monday through Friday; therefore, requests must be made no later than 6 p.m. the day prior. If your guest(s) may

be arriving before 7 a.m., ensure their name is submitted at least two days prior, as well as the day of, for access. All weekend requests

must be in no later than 1 p.m. on the Friday that precedes the weekend. Please inform your guest(s), when they arrive, they must pre-

sent a valid picture ID and must state the event they are here to attend, or their company. To reach the Security department for emergen-

cies, dial 777. For non-emergencies, call (310) 295-1246.


PARKING & COMMUTER

INFORMATIONPublic Parking in BethesdaPublic parking options are available in downtown Bethesda. Staff can park in these areas and then ride the Metro to the Medical CenterStation. Transit benefits can be applied to the metro rail cost, but not to public parking expenses.

Additional cost of parking in Bethesda:Monthly = $140 (approximately)

Hourly at Meters = $.75 - $1.00 per hour

*The parking facility at the Grosvenor-Strathmore MetroStation is only one stop from the Medical Center Station.

Metro Rail Station ParkingParking is available at 42 metro rail stations. The list of metro rail stations and the daily costs for parking can be found on the WMATAwebsite: http://www.wmata.com/rail/parking/. The cost of parking is not included in the NCR Transit Fringe Benefit.

Park and Ride LotsPark and Ride lots are located throughout Washington Metropolitan Region. In most cases, parking is free and there is a connection tothe Metrorail via buses that can be paid for using the Transit Benefit Program. For Park and Ride Lots in the Metropolitan WashingtonRegion (Washington DC, Maryland, Virginia and West Virginia), please review the following website: www.mwcog.org/commuter/prloca-tions.html.

Mass Transit Fringe BenefitsMass Transit Fringe Benefit (MTFB) are available to Civilian & Active Duty Military staff. This is in addition to their current pay, up to$230 per month (subject to change), for their personal commuting costs using Mass Transit. MTFB can be applied to rail, bus and/or ap-proved vanpools but not parking costs. On-line applications are available at Washington Headquarters Service (WHS): www.whs.mil/DFD/Info/NCRTransit-Subsidy.cfm.

Applicable Organizational Codes:DoD Civilian = TMA-WRNMMC-TMA-CIVNavy Active Duty/Navy Civilian = N-18 BUMEDArmy Active Duty = WRNMMC Bethesda

Parking designated for carpools is located on the first deck-upper level of the Patient Garage, Bldg 55. Contractors are also eligible forthese spots. To learn more about vanpool options, please visit: www.wmata.com/business/employer_fare_program/vanpools.cfm.

Report to your specific command upon arrival. After an initialcheck in, you will be directed to the Personnel Support Detach-ment (PSD), in Bldg. 17, for processing of your personnel andpay records. You will then return to your command to completeyour check-in procedures that includes mandatory enrollmentin Tricare Prime. If you need assistance after hours, visit theWRNMMC Command Duty Office in Bldg. 10, 1st floor lobby,or call (301) 295-4611.

• Walter Reed National Military MedicalCenter Manpower ManagementPhone: (301) 319-4900Location: Bldg. 1, 5th floor

• Naval Medical Research CenterPhone: (301) 319-7403Location: Bldg. 17 – 2nd floor

• Navy Medicine Manpower, Personnel,Training and Education Phone: (301) 295-1251Location: Bldg. 1, 17th floor

• Uniformed Services University of the Health SciencesPhone: (301) 295-3423Location: Bldg. 71


Are you an Active Duty member, or a Resident Checking In?

Wounded Warriors

Tranquility HallThis 153 suite, ADA compliant duplex, provides WII with a two-bedroom suite that includes a kitchenette, washer and dryer, alounge area, which allows outpatients a place to stay with a non-medical attendant. Featured within Tranquility Hall is an Austin’sPlayroom, a drop-in child activity center that provides certifiedchildcare for not only those staying in the barracks, but to person-nel in need of temporary child care while they’re on medical ap-pointments. Food service will also be offered at Tranquility Hall inthe Warrior Café, daily from 6 a.m. to 9 p.m.

Sanctuary HallA 200-bed facility to be constructed in the future, Santuary Hallwill be ADA compliant, located in a secluded area on base, and willoffer single and two bedroom suites that will have the built in flex-ibility to house warriors and their extended families. The facilitywill include a laundry room, day room and a communal kitchen.In addition, warriors will have access to a new garage containingapproximately 460 spaces. Service members are welcome to stay atthe lodging facilities until they’re medically cleared to go back totheir unit or they receive their physical evaluation board findingsor transition into active reserves.

Mercy HallRenovated in2008 to im-prove the qualityof life for its residents, Mercy Hall provides 98 ADA compliant sin-gle bedrooms, a Fleet and Family Support Office, a communallaundry room, a lounge area and an intercom system in the eventof a medical emergency. Directly behind Mercy Hall is a tranquilseating area where WII can take in fresh air or chat with theirloved ones.

Family Members

Fisher HousesAdditional lodging, pro-vided to wounded, illand injured, (WII) andtheir family members,are the five FisherHouses – the most onone base within theDoD system. The FisherHouse program at NSABethesda provides mili-tary families 68 handi-capped suites, 20 ofwhich are private, aplace to stay at no costwhile their loved one isreceiving treatment. Pa-tients who are medicallycleared may also stay atthe Fisher Houses. Eachincludes a commonarea, communal dining,family rooms and playrooms for children.

Navy LodgeOperating under theNavy Exchange Service Command, the Navy Lodge Bethesda offers106 guest rooms. Authorized patrons include all branches of mili-tary service and their families, Department of Defense civilians,

Reservists/NationalGuard, InternationalMilitary and Retirees.Advance reservationsare accepted for thosetraveling on Tempo-rary Duty, Medical,Permanent Change ofStation or Invitation-al Travel Orders.

HOUSING, LODGING &

ACCOMODATIONS


Active Duty Members/Residents

Housing Referral Office The Naval Support Activity Bethesda’s Family Housing office is lo-

cated in Building 17, 3rd floor in Suite 3D at WRNMMC. This

housing office maintains extensive lists of properties for rent, in-

cluding single family homes, town homes, condos, and apartments

as well as shared rooms and local hotel information. In addition, the

Rental Partnership Program (RPP) allows active duty service mem-

bers to move into participating apartment communities without

paying a security deposit and application fee. Rent is provided at a

discounted price. Contact the housing office at 301-295-1138 or

301-295-0798 for additional information and a list of participating

communities. Housing information can also be obtained at

www.housing.navy.mil, www.ahrn.com and www.pcsamaerica.net.

Government Housing There are several Navy Family Housing on-base locations for mili-

tary members and their families stationed in the National District

Washington (NDW) region. These locations include:

Washington, DC• Bellevue (Lincoln Military Housing): 188, two and three-

bedroom town homes for enlisted personnel.

• Joint Base Anacostia Bolling (Hunt-Pinnacle Military Housing),

two, three and four-bedroom townhomes and houses for enlisted

and officers.

Maryland• Glen Haven (Balfour Beatty Military Housing), three and four-

bedroom apartments for E6 and below, and three and four-

bedroom townhomes for E7 and higher, including officers.

• Summerfield: 414 two, three, and four-bedroom units;

apartments and town homes for enlisted personnel, and duplexes

for officers.

Virginia• Woodbridge (approximately 35 miles from WRNMMC): 600

apartment units for enlisted and commissioned personnel.

Assignments for service members should be made on a DoD Form

1746, and submitted with your PCS orders, dependent informa-

tion and the detachment endorsement from your last duty station.

The service member’s application may be faxed, mailed, or hand

carried to the NSA Bethesda’s Family Housing Service Center at

WRNMMC or it may be provided directly to the JBAB Family

Housing Office at 2691 Mitscher Road, SW, Bldg 414, Suite 100,

Anacostia Annex, DC 20373. The JBAB Family Housing Office

number is 202-433-0346 and the fax number is 202-433-0587 and

the toll free number is 800-210-0139. The JBAB Family Housing

Office handles all assignments for the Bellevue and JBAB area on-

base housing and Balfour Beatty handles the Glen Haven area and

can be reached at 301-649-9700 or fax number 301-649-7725. The

Navy Family Housing Anacostia Annex Welcome Center office

handles all assignments to Navy quarters (on-base housing) in the

NDW region. WRNMMC Unaccompanied Housing (UH) infor-

mation is supplied by NSA Bethesda upon check-in. For more in-

formation, call 301-295-5855.

Comfort and Solace Hall Built in 1986 and 1993 respectively, Comfort and Solace Halls havesince been completely renovated. All first floor rooms are well ap-pointed and are ADA accessible. In addition to the 168 sleepingrooms, there are administrative and recreational space and under-ground parking for 60 automobiles.



EDUCATIONAL/VOLUNTEER

OPPORTUNITIESGraduate Education and Research

Walter Reed National Military MedicalCenter promotes professional growth anddevelopment of our providers in-trainingin our Graduate Education and Researchprograms by supporting high quality re-search and clinical trials in conjunctionwith some of the world’s finest medicalcenters. Clinical trials usually compare anew and perhaps more promising treat-ment to a standard one and contribute to abetter understanding of the benefits andrisks of comparative therapies. The trialsare helpful in determining whether a treat-ment is better, as good, or not as good as astandard therapy. All research proceduresmust be approved and monitored by theWRNMMC Human Research ProtectionProgram and the relevant Institutional Re-view Boards (IRB) to ensure the responsi-ble conduct of research. Research efforts atWRNMMC are ongoing in the areas ofhead injury, colon cancer, breast cancer, in-vestigational chemotherapy, virtualcolonoscopy, stroke, diabetes, infectiousdisease, hematology & oncology, leukemiaand lymphoma.

Graduate education has always been a pri-ority at WRNMMC. Our Graduate Educa-tion & Research programs are supported byin-depth exposure to all major medicinespecialties and subspecialties. The faculty ischosen specifically for their teaching inter-ests, skills and diversity of experiences. Inaddition, our providers take an active inter-est in medical research and are extensivelypublished in major medical journals.WRNMMC’s programs prepare partici-pants for board eligibility and certification.The programs are accredited by the Ameri-can Council for Graduate Medical Educa-tion.

In addition, the programs at WRNMMCare all part of the National Capital Consor-tium, and they work closely with medicalstudents from the Uniformed Services Uni-versity of Health Sciences. All residents andfellows participate in research, clinical rota-

tions and the education of medical stu-dents. This liaison takes full advantage ofthe rich civilian medical community in theWashington, D.C., area and has strong tiesand cooperative affiliations with the Na-tional Institutes of Health, Children’s Na-tional Medical Center, the Veterans AffairsHospital of D.C., Inova Fairfax Hospital,Washington Hospital Center and others.

WRNMMC offers 62 programs to interns,residents and fellows. As the premiere post-graduate dental institution in the world,the Naval Postgraduate Dental School(NPDS) applies special dental educationand experience in support of the Navy’smission. NPDS also conducts mission rele-vant dental research and promotes preven-tion and control of dental disease. Formore information about our graduate pro-grams, call WRNMMC’s Office of Profes-sional Affairs and Graduate Education at301-295-4397, 301-319-8278, or 301-319-8373.

Staff Education and TrainingStaff Education and Training (SEAT) offerstraining programs and services, including:• Requisite Training (Orientation, annual,

general military training)• Resuscitative Medicine and Trauma Life

Support (BLS, ACLS, PALS)• Computer Training (Clinical Computer

Systems such as CHCS AHLTA, Essentris and Computer/Web-Based Training)

• Continuing Education (CME, CE)• Corpsmen Training (Readiness Division,

HMSB)• Contingency Training

LibrariesThe Darnell Biomedical Research Center,open to WRNMMC staff, patients andfamilies, is located on the first and thirdfloor of Building 1. The Library consists ofmedical and general collections for medicalreference, research, consumer health andleisure reading. The general collection alsohas audio and video resources. Internet ac-cess is available in the library.

American Red Cross The American Red Cross at WRNMMC of-fers assistance and a variety of services toyou and your family. Some of the servicesthe Red Cross offers include: The supplycloset, snacks, reading materials, the com-fort cart with personal hygiene products,recreational activities, emergency messagecommunications, casualty travel assistanceprogram, emergency financial assistanceand many other programs. Over 200 volun-teers devote more than 52,000 hours oftheir personal time each year to helpWRNMMC. To find out how to become aRed Cross volunteer at WRNMMC, call(301) 295-1538 or stop by the Red Cross

office in Building 8 on the 2nd floor inroom 2189 between 8 a.m. and 4 p.m.Monday through Friday. To reach the RedCross after duty hours, call (877) 272-7337.

Navy/Marine Corps Relief SocietyFounded in 1904, the Navy-Marine CorpsRelief Society (NMCRS) is a private non-profit charitable organization. It is spon-sored by the Department of the Navy andoperates nearly 250 offices ashore andafloat at Navy and Marine Corps basesthroughout the world. In 2010 alone, theBethesda branch gave more than $351,000in emergency assistance to over 500 fami-lies. In addition, to need based financial as-

sistance the society offers a variety ofprograms including budget counseling,layettes for newborns, and a visiting nurseprogram.

Hours of operation are Monday throughFriday 8:30 a.m. to 4 p.m. To make an ap-pointment, call (301) 295-1207. Emergencysituations do not require an appointmentduring normal business hours. After work-ing hours, contact the American Red Crossat (877) 272-7337.

You Can Volunteer Here!


Main Street CaféThe Main Street Café is comprised of several food stations eachserving a specific cuisine. While some stations change their menufrom day to day, you will always find a fresh salad bar, deli sand-wiches, gourmet wraps, grilled burgers and hotdogs, hot soup,grilled Panini sandwiches, and custom-made pizzas. Other com-mon items include fried chicken entrees and hot carved turkey orchicken platters. Special catering and party programs are alsoavailable.Location: Liberty Zone (Bldg. 2), 1st FloorHours of Operation:Mon – Fri., Breakfast: 6 a.m. – 9:30 a.m.Continental Breakfast: 9:30 a.m. – 11 a.m.Full Lunch: 11 a.m. – 2:30 p.m.Snacks and Beverages: 2:30 p.m. – 3 p.m.

Subway & Dunkin’ DonutsLocated a short distance from Main Street Café, Subway &Dunkin’ Donuts feature made-to-order sandwiches, freshly bakeddonuts,coffee and ice cream along with in-store seating.Location: Liberty Zone (Bldg. 2), 1st floorHours of Operation:Dunkin’ Donuts SubwayMon. – Fri.: 6 a.m. – 8 p.m. Mon. – Fri.: 9 a.m. – 8 p.m.Sat.: 7 a.m. – 3 p.m. Sat. & Sun.: 9 a.m. – 3 p.m.Sun.: 7 a.m. – 2 p.m.

The Dry DockNext to Subway & Dunkin’ Donuts, the Dry Dock is a mini martstocked with snacks, deli sandwiches, drinks, cards and novelties.Location: Liberty Zone (Bldg. 2), 1st floorHours of Operation: Mon. – Fri.: 7 a.m. – 5 p.m.

William III Gourmet Coffee William III Gourmet Coffee shop features top quality coffees, cap-puccino, gourmet muffins, biscotti and a full lunch menu. Specialcatering is also available.Location: Eagle Zone (Bldg. 10), 1st FloorHours of Operation: Mon – Fri, 6 a.m. - 3:30 p.m.

William III Gourmet Coffee - America ZoneThis coffee cart serves a variety of gourmet coffee and light fare.Location: America Zone (Bldg. 19), 1st FloorHours of Operation: Mon. – Fri.: 6:30 a.m. – 2 p.m.

William III Gourmet Coffee - Building 17This coffee cart serves a variety of gourmet coffee and light fare.Location: Bldg. 17Hours of Operation: Mon. – Fri.: 6 a.m. – 3:30 p.m.

The WedgeThe Wedge caféserves StarbucksCoffee, ManhattanBagels, and lightbreakfast and lunchfare, including hotsoup and grilledPanini sandwiches.Location: Arrow-head Zone (Bldg 9),1st FloorHours of Opera-tion: Mon – Fri, 0600 – 2130

Café 8901 (The “Galley”)Café 8901, theMedical CenterDining Roomalso known asthe “Galley,” of-fers a full menu,including hotand cold meals,a la carte spe-cialties, a freshsalad bar, anda variety of“Grab-n-Go” items. For lunch, Monday through Friday, Café 8901features the “Fit & Flavorful” line offering healthy meals, all under550 calories, a Deli Bar, and an International Specialty Bar. Addi-tionally, “Walt’s Express” serves a variety of quick meal offeringsfrom 6:30 p.m. until 12:30 a.m.Location: Bldg. 9, basementHours of Operation:Dining RoomMonday-SundayBreakfast: 6 – 9 a.m.(Continental 9 – 11 a.m.)Lunch: 11 a.m. – 3 p.m.Dinner: 4 – 6 p.m.Grab & Go: 6:30 p.m. – 12:30 a.m.

Flagship Vending CenterNear The Wedge, the Flagship Vending Center offers a full array of

WHERE TO EAT

Main Street Café

The Wedge

The Galley



vending products with 24-hour conve-nience.Location: Arrowhead Zone (Bldg. 9), 1stfloorHours of Operation: 24 hrs/day, seven daysa week

McDonald’sNSAB’s base McDonald’s features an in-door “Play Place” for children and ample seating inside and outfor patrons.Location: Palmer Road East, Next to theNEX Quick Mart/Gas StationHours of Operation: Seven days a week,0500–2300

Pin Fall CaféServing pizza, hamburgers, chicken wingsand more.Location: Palmer Road East, The BethesdaNaval Bowling Center (Bldg. 56)Hours of Operation:Mon: 10 a.m. – 10 p.m.Sat: 10 a.m. – midnightTues – Thurs: 1 p.m. – 10 p.m.Sun: 1 p.m. – 8 p.m.Fri: 1 p.m. – midnight

Warrior Café“A Place For Heroes, Open To All” Serving breakfast, lunch and dinner Mon-

day-Friday and Brunch and Dinner onWeekends and Holidays. Daily Entrée Spe-cials, Grill, Salad Bar, Pizza, Deli Sandwich-es and more.Location: Tranquility Hall (Bldg. 62)Hours of Operation:Mon – Fri Sat/Sun/HolidaysBreakfast: 6 – 9 a.m.Brunch: 9 a.m. – 2 p.m.

Grab ‘n Go: 9 – 11 a.m.Dinner: 4 – 7 p.m.Lunch: 11 a.m. – 2 p.m.Grab ‘n Go: 7 p.m. – 9 p.m.Grab ‘n Go: 2 – 4 p.m.Dinner: 4 – 7 p.m.Grab ‘n Go: 7 p.m. – 9 p.m.

USU CafeteriaEntrée specials, sandwiches, soup and salad.Location: Bldg. B, University Road, 1stFloorHours of Operation: Mon – Fri,6 a.m. – 2 p.m.

USU Snack LineSandwiches, soup and salad.Location: Bldg. B, University Road, 1stFloorHours of Operation: Mon – Fri,6:30 a.m. – 3:30 p.m.

Au Bon PainLocation: NICoE (Bldg. 50),1st FloorHours of Operation: Mon – Fri,7 a.m. – 2:30 p.m.

Au bon pain

Warrior Café

MWR Leisure Travel and ITTLocated in the Hospital on Main Street,Bldg. 2, MWR ITT is your source for fun.You can learn about the interesting classes,exciting fun runs, and adventurous trips of-fered by MWR. You may also purchase dis-count tickets for local sporting events,amusement parks, movie theaters, specialevents, and area attractions, nearby ski re-sorts, and popular parks in the U.S., includ-ing Disney theme parks, Universal Studios,and Colonial Williamsburg. Brochures,maps and flyers are also available for quickreference and trip planning. Be sure to getthe latest copy of the MWR Happeningsnewsletter, available to pick up inMWR/ITT and also online atwww.cnic.navy.mil/bethesda. For more in-formation, call 301-295-0434.

Bethesda Naval Bowling Center and Pin Fall CaféThe Bethesda Naval Bowling Center has 20bowling lanes with automatic scoring, asnack bar with a large outside deck, a gameroom with pool tables and a pro shop. Bothopen play and league bowling are offeredyear round for all ages. You can bring thewhole family – all the lanes are equippedwith automatic bumpers for young or inex-perienced bowlers. Party packages are avail-able for your special events. Packages in-clude bowling, shoe rental, food drink anda private party room. Call the Bowling Cen-ter to schedule. Check the latest MWRHappenings for additional information, orcall 301-295-2034.

MWR Fitness CenterThe MWR Fitness Center is a state-of-the-art facility offering a variety of group fit-

ness classes including BodyPump,BodyFlow, BodyCombat, Spinning, Yoga,Boot Camp,Water Aerobics and more!There are also Personal Training services,Fitness Challenges, monthly 5K Fun Runs,Triathlons and other exciting activities forall levels of fitness.We offer intramuralsports in soft ball, flag football, soccer, kick-ball, and horseshoes. Visit www.cnic.navy.mil/bethesda and www.quickscores/com-fortzone.

MORALE, WELFARE &

RECREATION



For more information on MWR offerings,call 301-295-2450.Indoor Facilities:

• Running Track

• Raquetball Court

• Indoor 50 Meter Swimming Pool

• Cardio and Weight Zone Equipment

• Adaptive Training and Sports

• Stretching and Abdominal Training Area

• Spinning Studio

• Fitness Studio

• Locker Rooms

Outdoor facilities:

• Soft ball Field

• Running Track

• Two picnic pavilions for spring and

summer rental

• Outdoor Volleyball

• Horseshoe Pits

Child Development CenterChild Development Center (CDC) is oper-ated under guidance from CommanderNaval Installations Command (CNIC) andprovides Child Care for the staff of theWalter Reed National Military MedicalCenter, Bethesda MD. Naval Support Activ-ity Bethesda provides the operational com-mand and control. Located in Bldg. 26 onStokes Road, CDC is a full-time childcarefacility for all active duty military person-nel with priority to those assigned to Wal-ter Reed Bethesda, its tenant commands oncampus and the National Capital Area. De-partment of Defense civilians at WalterReed Bethesda and its tenant commandson campus are also eligible to use the facili-ty on a space-available basis. Care is pro-vided for children ages 6 weeks to 5 years,Monday thru Friday from 6 a.m. – 6 p.m.,and is closed on federal holidays. The Cen-ter is accredited by the National Associa-tion for the Education of Young Childrenand the Navy Child Development Pro-grams. Fees are based on total family in-come and will not be pro-rated, includingweeks with a federal holiday. For applica-tion and waiting list information, call 301-295-0167, or 301-295-0014.

Liberty Zone and Liberty ProgramThe Liberty Zone is a recreational centerfor fun and relaxation located in Bldg. 11,Main Level and is open for all WoundedWarriors, Single E1-E6 and Enlisted Geo-graphical Bachelors stationed at NSABethesda. There is something for everyoneincluding movies, access to Internet withWi-Fi, video games, pool, ping pong, foos-ball, free freshly popped popcorn, specialevents and so much more.

The Liberty Zone is open 365 days a yearand is also home to the Liberty program,planning trips to sporting events, ski trips,white water rafting, overnights to othercities such as NYC, visiting sites in DC andmore! All trip sign-ups are in the LibertyZone. For more information call 301-295-4727.

Austin’s Play RoomHourly Child Care Center located in theEast Tower of Tranquility Hall (Bldg. 62)primarily for families of Wounded War-riors. Care is provided for children ages 6weeks to 12 years, on a drop in basis Mon-day through Friday from 6 a.m. – 6 p.m.Austin’s Room is sponsored by the MarioLemieux Foundation and the facility atNSA Bethesda is managed by MWR.


LOCAL AREA

ATTRACTIONSThere is so much to see and do in Washing-ton, D.C., and the surrounding areas ofMaryland and Northern Virginia. The Na-tional Capital Area is one of the most excitingplaces in our great country.

MarylandMaryland surrounds almost three-quarters ofWashington, D.C., and is a cornucopia of in-teresting places to visit. From life on theChesapeake Bay with its tasty fresh crab to theU.S. Naval Academy in Annapolis that preparesyoung men and women to become profession-al officers in the U.S. Navy and Marine Corps.From the great city of Baltimore with its pro-fessional football and baseball teams to theEastern Shore with its beautiful beaches andshoreline, Maryland offers the chance for anexciting new excursion every weekend.

Downtown BethesdaJust south of NSA Bethesda is downtownBethesda, offering dining, shopping, arts andentertainment. Whether you’re looking for afour-star restaurant, or just a quick bite toeat, flea markets or movie theaters, this localthriving community is the place to go. Withample parking and access to the Metro,Bethesda also has several art galleries, shopsand parks. For more information, visitwww.bccchamber.org.

Annapolis WaterfrontAnnapolis is the Maryland state capital and isalso known as the “sailboat capital of theworld.” Annapolis is the home of the U.S.Naval Academy and Saint John’s College, andis located at the mouth of the Severn River onthe Chesapeake Bay. Downtown in the his-toric area, originally established in 1695, CityDock is a favorite place to visit. Known tolocal boaters as “Ego Alley,” it’s the weekendand evening scene of a steady parade of ex-pensive yachts. There is plenty to eat anddrink in the area and power boat shows everyOctober. The nearby U.S. Naval Academy hasthe world’s largest dormitory housing over4,000 midshipmen. Favorite sights here arethe crypt of John Paul Jones in the AcademyChapel and the Severn seawall with its mastfrom the battleship Maine (sunk in Havana in1898). There is also an early submarine, aMark XIV torpedo (memorial for 52 U.S.submarines lost in World War II with 3,505men) and other Navy hardware.

Baltimore’s Inner HarborOne of America’s oldest seaports and one ofthe world’s newest travel destinations, Balti-more’s Inner Harbor was established in theseventeenth century. The Inner Harbor has arich maritime heritage and today is comple-mented by exciting attractions such as theNational Aquarium and the Maryland ScienceCenter. The Inner Harbor is close to FellsPoint and Little Italy with water taxis provid-ing the opportunity to view the Baltimore’sdramatic skyline on a leisurely cruise as wellas transport to other exciting city locations.

The Baltimore Symphony Orchestra at StrathmoreThe Strathmore Center is a 2,000-seat concerthall that houses the highest caliber acousticsand its location is convenient and easy to getto with plenty of complimentary parkingavailable for ticketed events. Call (877) BSO-1444 or log on at www.BSOatStrathmore.comfor more information.

Northern VirginiaNorthern Virginia is a region of striking con-trasts, distinct from the rest of the state inmany ways. Arlington and Alexandria, decid-edly “inside the Beltway,” are fast-paced urbansettings. Slightly further away Northern Vir-ginia yields to leisurely scenic byways with itsaward-winning wineries, white-fenced horsefarms and a variety of local, regional and na-tional parks. Shoppers can delight in the up-scale offerings of malls or enjoy browsing oneof the many outlet stores of NOVA. Historybuffs can enjoy a never ending choice ofplaces to visit like Arlington National Ceme-tery, the home of George Washington MountVernon and the Iwo Jima Memorial. For moreinformation, visit alexchamber.com.

Arlington National CemeteryArlington National Cemetery has a number offascinating sites to visit, including the Tomb ofUnknowns, the Amphitheater, ArlingtonHouse, and the grave of President John F.Kennedy. Outside of the Tomb of Unknowns,there is a changing of the guard every half hourin the summer and every hour the rest of theyear. The cemetery opens to visitors daily at8a.m. From April thru September, the cemeterycloses at 7 p.m. From October to March, thecemetery closes at 5 p.m.

Marine Corps Memorial Iwo Jima StatueThis 78-foot memorial, created by Felix de Wel-don, commemorates all the Marines and Corps-men who have died in battle since 1775. It’sopen daily 8 a.m. to midnight. It’s located onRoute 50 at Arlington Boulevard & Ridge Road.

The Women in Military Service forAmerica Memorial Situated on 4.2 acres of land at the ceremoni-al entrance to Arlington National Cemetery,the Women’s Memorial is the first major na-tional memorial honoring women who haveserved in our nation’s armed forces during alleras and in all services. The history of womenserving in defense of our nation began morethan 220 years ago with women who servedin the American Revolution and continueswith those who serve today. It’s open daily,except Christmas, from April to Septemberfrom 8 a.m. to 7 p.m. From October toMarch, it’s open from 8 a.m. to 5 p.m. Admis-sion is free.

Old Town AlexandriaAlexandria is unique – an historical place thatkeeps pace with the modern world. The city ispart of a large metropolitan area surroundingthe nation’s capital, yet it has retained its pe-riod character. About one-quarter of thetown’s 15 square miles has been designated asa national or local historic district. Alexandriawas home to those who made American his-tory – George Washington, George Masonand Robert E. Lee – and many other men andwomen.

Washington, D.C.The District of Columbia, our Nation’s Capitaland the most powerful city in the world, is thehub of American political life and a broad in-ternational cultural diversity. The city is a text-book, come to life for the entire family. Fromits’ majestic monuments, many free museumsand historical treasures to its’ unique neigh-borhoods and numerous street festivals, thecity is a glorious mix of delightful contrasts.For ease in getting around town Washington’sMetro System, one of the best and easiest tonavigate systems in the country provides aconnection to the surrounding neighborhoodsin the city, Maryland and Northern Virginia.For more information regarding WMATA(Metrorail and Metrobus) call (202) 637-7000Visit dcchamber.org for visitor information.

Tranquility HallTranquility Hall is a new, 153 suite, ADA compliant duplex, thatprovides WII with a two-bedroom suite that includes a kitch-enette, washer and dryer, a lounge area, which allows outpatients aplace to stay with a non-medical attendant. Featured within the306-bed facility is an Austin’s Playroom, a drop-in child activitycenter that provides certified childcare for not only those stayingin the barracks, but to personnel in need of temporary child carewhile they’re on medical appointments.

The Wounded Family Coordination Cell (WFCC) is the center-piece of this facility. Designed to provide necessary nonmedicalsupport to WII, and their families, the WFCC supports and assistsin coordinating services between all military branches and benevo-lent organizations.

America BuildingThe new, 515,000 sq. foot America building at WRNMMC is anoutpatient building that houses a cancer treatment center, a phar-macy, and several outpatient clinics, such as dermatology, audiolo-gy and physical and occupational therapy. It also offers a MilitaryAdvanced Training Center (MATC), where physical therapists pro-vide rehabilitation for service members and beneficiaries who areundergoing rehabilitation at WRNMMC.

Using cutting-edge equipment and advanced therapy, physicaltherapists provide strengthening activities, pre-prosthetic trainingto work on dynamic balance and endurance, residual limb care, fitawareness, and gait training on a variety of surfaces.The MATC has a climbing wall, an indoor running track with anoverhead harness, Fire Arms Training System, Gait Analysis Labo-ratory and the CAREN virtual rehabilitation lab.

Fisher HousesFirst lady Michelle Obama and Fisher House Foundation Chair-man Ken Fisher dedicated the first of three new Fisher Houses atWRNNMC in December 2010. There are now five total FisherHouses onboardNSAB – the moston one base withinthe DoD system.The Fisher Houseprogram on baseprovides militaryfamilies 68 handi-capped suites, 20 ofwhich are private, aplace to stay at nocost while theirloved one is treat-ment. Patients whoare medically clearedmay also stay at theFisher Houses. Eachincludes a common area, communal dining, family rooms and playrooms for children.

NICoE Completed Military leaders and senior officials from the Fisher Foundationand Intrepid Fallen Heroes Fund commemorated the opening ofthe nearly $65 million National Intrepid Center of Excellence(NICoE) project in June 2010. Dedicated to the diagnosis and clin-ical care of service members suffering from traumatic brain injury(TBI), post traumatic stress disorders (PTSD) and other complexpsychological health issues. The two-story, 72,000 square foot facil-ity provides state-of-the-art technology for advanced diagnosis,initial and long-term treatment, family education and reintegra-

WHAT’S NEW AT

NSA BETHESDA


Tranquility Hall

MATC

Fisher Houses

tion support. Additionally, the center con-ducts comprehensive research, tests newprotocols and provides training and educa-tion to patients, providers and families.

‘Grab-n-Go,’‘Fit-n-Flavorful’Services at the GalleyThe dining facility known as the Galley, lo-cated in the basement of Building 9, nowoffers a fresh salad bar, and a la carte spe-cialties, is served during Breakfast andLunch hours, including new ‘Fit-n-Flavor-ful’ (lower sodium/fat/cholesterol and/orvegetarian) food choices. A Grab-n-Gomenu, featuring quick pickup items, is of-fered to provide more dining flexibilityMonday through Friday. And a reducedmenu is served daily for dinner and week-end meals. The Galley has also maintainedits “Green” status. The green certificationcomes from the Green Restaurant Associa-tion, a non-profit national environmentalorganization founded in 1990, which re-searches practical solutions to reduce envi-ronmental impacts of the restaurant indus-try. The command stopped using all Styro-foam products, acquired a food compostservice and potato-based disposable eatingutensils that are eco-friendly.

Administrative, Research and Fitness Building – Building 17A 415,000 sq. foot building, Building 17,now houses a new fitness center, along with

additional administrative and researchworkspace. The fitness center offers a 50-meter, Olympic-sized swimming pool, withfull wheelchair access, an elevated indoor

track, racquetball courts and a cardio fit-ness center. Additionally, the fitness centerprovides Personal Training services, Fit-ness Challenges, monthly 5K Fun Runsand other exciting activities for all levels offitness. There is also an undergroundparking garage, providing roughly 570spaces, a portion of which are designatedfor wounded warriors. An extension ofthis facility, an administrative complex, of-fers staff members 145,000 sq. feet of workspace.

New Parking StructuresAmerica Garage - The new, eight-floorgarage, located beside the America Build-ing is designated for patients and visitorsand provides roughly 930 spaces.

Multi-Purpose GarageLocated near the Fisher Houses and theNavy Lodge, the new Multi-PurposeGarage (MUPS) provides approximately1,200 spaces for WRNMMC staff and Fish-er House guests. Entrances to the MUPSare at Stokes, South Palmer and Stone Lakeroads.

NICoE

Multi-Purpose Garage


Two-Story Navy Exchange

Construction is underway for a new, two-story, 150,000 sq. foot Navy Exchange (NEX), which is more than three times the size

of the previous 45,000 sq. foot store. New Navy Exchange will offer expanded services with a food court, Navy Federal, phar-

macy, Barber Shop, Beauty Salon and flower shop.

In the meantime, customers can shop at a temporary NEX, located near the Navy Lodge, which offers the same products and

merchandise, but in a smaller variety. Customers can use the red phone at the back of the store, connecting them directly to the

uniform service center, or they can shop online, 24/7, at www.myNavyExchange.com.


WHAT’S TO COME AT

NSA BETHESDA


JOINT TASK FORCE NATIONAL CAPITAL REGION-MEDICAL (JTF CapMed)

Welcome,The combined projects for the Walter Reed

National Military Medical Center and Fort Belvoir

Community Hospital represent $2.8 billion in

construction and outfitting of over three million

square feet of new and renovated medical and

administrative space. In addition, both campuses

have Warrior Complexes, capable of providing

lodging for 594 Wounded Warriors. These

enhanced facilities represent a transformation of

healthcare delivery in the National Capital Region.

We now have the opportunity to form the first truly integrated regional healthcare system within Military Medicine. The

Walter Reed National Military Medical Center and Fort Belvoir Community Hospital will become the standard for

world-class integrated care delivery in Military Medicine.

VADM John Mateczun, SHCE, USN

Commander, Joint Task Force

National Capital Region Medical

Vice Adm. Mateczun


The Base Realignment and Closure (BRAC)is the change agent that directed the integra-tion of the Army and the Navy’s two mostprominent hospitals: Walter Reed ArmyMedical Center (WRAMC), and the Nation-al Naval Medical Center (NNMC). Oncemade law, it was evident military medicinein the National Capital Region (NCR) wouldnever be quite the same, and the integrationof these two premier military medical facili-ties would likely be the model for the futureof military medicine.

In September 2007, the Joint Task Force Na-tional Capital Region Medical (JTF CapMed)was established as a fully functional standingtask force, located on the, then, NNMC cam-pus and reporting directly to the Secretary ofDefense through the Deputy Secretary ofDefense. The newly formed Command wascharged with leading the way for the effectiveand efficient consolidation and realignmentof military healthcare in the NCR. Vice Adm.John Mateczun was appointed to lead themission. Having a single leader in charge, al-lows for proper focus on patient care by thehospital Commanders, and allows for BRACplanning by the JTF CapMed Commander.

Mateczun served as Joint Staff Surgeon,Commander of the Medical Center in SanDiego, Chief Operating Officer for NavyMedicine as the Deputy Surgeon General,and also was the Director for the MilitaryHealth System Office of Transformation.

Mission: “We will deliver integrated health-care in the NCR, ensure readiness, and exe-cute the BRAC business plan to achieve thevision.”

To accomplish this unified medical mission,the medical services of the Army, Navy, andAir Force in the NCR will integrate to ensurethe best utilization of resources available.This will eliminate redundancies, enhanceclinical care, promote health profession edu-cation and joint training, and enhance mili-tary medical research opportunities. This in-tegration also furthers the growth of trans-formative efforts with government, commu-nity and private sector partners.

Transforming Health Care in the National Capital RegionThe Joint Task Force National Capital

Region Medical (JTF CapMed) is leadingthe Department of Defense’s efforts fortransforming military health care in the Na-tional Capital Region (NCR). JTF CapMedwas established to facilitate the developmentof an Integrated Delivery System (IDS) toprovide seamless world class care to benefi-ciaries in the NCR. Previously, NCR hospi-tals were facility centric and served predomi-nantly single Service populations. The NCRIDS provides the DoD the unique opportu-nity to achieve an integrated system thatsupports the patient and family from an all-Services perspective.

Two new world-class joint facilities anchorthe effort: Walter Reed National MilitaryMedical Center in Bethesda, and FortBelvoir Community Hospital in Fort Belvoir,Va. The NCR IDS is based on a patient-cen-tric model that brings together the best ofArmy, Navy and Air Force clinical practicesand cultures. By integrating services, capa-bilities, technologies and resources, healthcare services in the National Capital Regionare able to be greater than the sum of theirparts and further expand already world classservices.

Warrior Rehabilitation and Family SupportThe National Capital Region has achievedsignificant advances in support services foramputees, traumatic brain injuries and post-traumatic stress disorders. The National In-trepid Center of Excellence, located on theBethesda campus, provides the most ad-vanced services for diagnostics, initial treat-ment planning and family education, intro-duction to therapeutic modalities, referraland reintegration support for military per-sonnel and veterans with traumatic brain in-juries, Post Traumatic Stress Disorder and/orcomplex psychological health issues. TheNICoE also conducts research, tests newprotocols and provides comprehensive train-ing and education to patients, providers andfamilies while maintaining ongoing tele-health follow up care throughout the world.

DoD also built new double-occupancy suitesin the region that accommodate a WoundedWarrior and a non-medical attendant. Eachsuite includes two bedrooms with privatebaths and closets, living areas, kitchenettesand laundry facilities so that Wounded War-

riors can transition to a more home-like en-vironment. Facilities like the Military Ad-vanced Training Center, which moved fromthe Walter Reed Army Medical Center to thenew Walter Reed National Military MedicalCenter, continue to help Wounded Warriorsbuild their strength, skills and confidence.

Enhanced Patient Care and New Advanced TechnologyPatients in the National Capital Region ben-efit from the new capabilities, technologiesand services made available by the NCR IDS.Benefits include a centralized appointmentand referral process that eliminates redun-dancies and matches patients quickly with aprimary and/or specialty care provider. TheNCR Medical IDS has three million squarefeet of new and renovated world-class med-ical facilities-new single-patient rooms, op-erating rooms, parking structures, outpa-tient clinics, and patient exam rooms. BothFort Belvoir Community Hospital and Wal-ter Reed National Military Medical Centeruse evidence-based design principles to de-crease patient stress, increase social support,provide ample light, improve privacy andimprove sleep and rest.

Also, the Walter National Military MedicalCenter Comprehensive Cancer Center is theonly peer-partner-in-care center with the National Cancer Institute in addition to becoming a National Cancer Institute-desig-nated Comprehensive Cancer Center. Thiscenter provides patients with the most effec-tive approaches to cancer prevention, diagno-sis and treatment. It includes new and en-hanced services including gynecological, pros-trate, breast, medical and surgical oncology.

Our Pledge to YOU, Our Patients:Military health care professionals are filling awide range of roles – demonstrating courage,compassion, ingenuity, and excellence. Thestaff members of the JTF, and of the MilitaryHealth Care Treatment Facilities throughoutthe NCR, both military and civilian, pledge toyou, active duty service members; your fami-lies; retired service members and all eligiblebeneficiaries, our sincerest commitment thatyou will receive the highest quality of careduring this exciting evolution. We take fullaccountability for our decisions and actionsand will meet our responsibilities to you withintegrity and honor.

Joint Task Force:Integrated Military Healthcare in the National Capital Region

WALTER REED BETHESDA


Welcome to the Walter Reed National MilitaryMedical Center, the flagship of Military Medi-cine. WRNNMC is a world-renowned, state-of-

the-art healthcare institution staffed by many otherworld’s brightest and best trained medical practitioners.

Our top priority: care for our Wounded Warriors. Wemaintain around-the-clock casualty care to restore thehealth, well-being, and function of our country’s WoundedWarriors and their families. It is also our great honor tocare for our veterans who gave so much in past conflictsand for infants and children who may be future heroes.

We are the Presidents’ Hospital, providing care also formembers of congress, senior government leadership, allwho wear and have worn the cloth of our nation, andtheir families. We provide the same level of exceptionalcare and concern to each and every beneficiary that entersour doors.

WRNMMC is on the forefront of current events, stand-ing by ready to provide care, whether in the Global Waron Terror or natural disasters such as hurricanes and tsunami relief, or worldwide humanitarian mission.

We also have a strong commitment to health care education, including support for USUHS. WRNMMC’s affiliated on-site medicalschool, graduate medical education, health-related graduate degree programs, and medical means.

We are dedicated to preventative medicine and promoting wellness in a patient and family-centered environment. We also believe thatthe patient’s family members are vitally important to the healing and rehabilitation process. In all cases, our objective is:

• Fast and proper diagnosis;• A well-laid plan for treatment;• Proper follow-up and rehabilitation.

As the WRNMMC Commander, I commit this institution to ensuring you and your family members receive the best possible medicalcare available in the world.

Respectfully,ALTON L. STOCKS RDML, MC, USNWRNMMC Commander

Rear Adm. Stocks

WALTER REED BETHESDA:

AN HISTORIC ACCOUNTWalter Reed National Military MedicalCenter (WRNMMC) at Bethesda was offi-cially dedicated Nov. 10, 2011 during a cer-emony officiated by The Honorable Secre-tary of Defense Leon Panetta. It is the re-sult of the merger of two of the most dis-tinguished military medical centers in his-tory, Walter Reed Army Medical Center(WRAMC) and the National Naval MedicalCenter (NNMC). The merger resulted inthe creation of the world largest militaryhospital with more than 2.4 million sq. ft.of clinical space, providing care to about amillion beneficiaries per year.

WRAMC first opened its doors on May 1,1909 in Washington, D.C. It was namedafter the famed Army physician and re-searcher who led the team that confirmedthe theory yellow fever is transmitted by aparticular mosquito species.

The site for NNMC, and the original mainhospital, were selected and designed byPresident Franklin D. Roosevelt in 1938. Itwas officially dedicated by him on Aug. 31,1942.

In their illustrious histories, both WRAMCand NNMC staff treated U.S. presidents,members of Congress, cabinet officials,world leaders, in addition to top militaryleaders.

On May 13, 2005, the Base Realignmentand Closure (BRAC) list was released bythe Department of Defense calling forWRAMC and NNMC to merge to formWRNMMC, creating a modernized world-class joint-forces medical center.

When BRAC 2005 became law on Nov. 9,2005, a core group of driven and deter-mined individuals, both civilians and activeduty members at military treatment facili-ties (MTF) in the National Capital Area,started on an exciting journey together.They met regularly and became the first“change leaders” that this monumental en-deavor required.

Those early meetings, conferences and re-treats set the stage for what the next six

years would bring. When the three leadingMTF flag officers, Maj. Gen. Kenneth L.Farmer, Jr. (now retired), Brig. Gen.Thomas W. Travis (now Maj. Gen.), RearAdm. Adam M. Robinson (now retired viceadmiral), and the President of the Uni-formed Services University, Charles L. Rice,M.D., signed the first Joint Vision State-ment in 2006, we had their wisdom andguidance to begin to create the most far-reaching and exciting partnership in thehistory of military medicine.

Since those early days, we have seen newhardworking groups of dedicated stake-holders such as The Program for Designteam, the Office of Integration Commit-tees, The Med-Cen Integration Teams andthe Deputies for Integration and Transitionlead us in moving the process forward. In2007, we saw the formation of the JointTask Force National Capital Region Med-

ical Command, and in 2008, the compre-hensive Environmental Impact Study wasreleased.

The BRAC/IntegrationJourney Room

On July 3, 2008, the same day as PresidentGeorge W. Bush’s visit to NNMC to offici-ate the groundbreaking of the future hospi-tal, NNMC unveiled the BRAC/ IntegrationJourney Room (BIJR). The room, locatedin the basement of Building 9 next to theExecutive Dining Room, is a repository ofinformation, and a symbolic tour of thevoyage that started in September 2005.

Designed in the form of a “SituationRoom” with three large walls of murals,photographs, charts, and other forms of vi-sual communications depicting the BRAC"journey" from 2005 to 2011, the roomrepresents a timeline of BRAC events andaccomplishments. Much interesting and in-spiring information can be found on thewalls and in reference materials, pho-tographs, handouts with additional datacontained in the BIJR kiosk.

Although there were integrated clinics andmedical staff working together from allbranches of the services before BRAC,"functional integration" of clinics reallyflourished in 2007 and 2008. The "blendedbuildings" was used to represent that al-though still in various and separate loca-tions, the NCA MTFs were working together as a team.



For updates to the Naval Support Activity Bethesda Base Guide 2012 and its phone listing, throughout the year, visit www.dcmilitary.com/walterreedbethesda.


LIST OF

CLINIC LOCATIONS


LIST OF CLINIC LOCATIONS cont.


Medical Home (MH) is a term thatrefers to a new approach to healthcare delivery. It is based on the con-

cept that the patient is always at the center ofevery decision made regarding their care. MHpatients receive closer, more personalized carecoordinated with an entire team and have im-proved access to their primary care provider.Patients also have new medical and communi-ty resources at their disposal.

It is our priority that a patient’s PCM remainsthe same as long as he/ she continues to workat WRNMMC. This provides improved conti-nuity of care, and allows the patient and thePCM to develop a closer relationship and part-nership.

The Team Approach MH patients will have an entire team responsi-

ble for their healthcare which includes thePCM, a Registered Nurse (RN), a Licensed Prac-tical Nurse (LPN), and/or a Hospital Corpsman.This team works together to fulfill administra-tive requests, book appointments directly andprovide additional medical services. For urgentissues, a MH patient is able to call and schedulean appointment for that same day. For routineappointments and on-going (chronic) health is-sues, patients can speak to a team member andschedule a timely appointment with the PCMdirectly. A team member will also contact pa-tients directly to ensure that healthcare needsare met.

Specialist care and referrals are made easier be-cause a MH team member will see WRNMMCspecialist appointments are made, and willhelp schedule these services so that the processis made easier for the patient. If referred to the

network, a team member will assist with thereferral and ensure that the results and follow-up are reported directly to the PCM.

Patient and Family – Centered Care (PFCC)

PFCC is “an approach to health care based onbeneficial partnerships among health careproviders, patients and families.”(Adapted from the Institute for Family Centered Care)

At WRNMMC, you are an equal partner inyour health care. You decide if a family mem-ber or friend accompanies you to your clinicvisit or hospital stay. Your cultural background,values and beliefs are respected.

MEDICAL HOMEThe basic concepts and tenets of Medical Home include Stable Primary Care Manager, Team Based Healthcare, Improved Access,

Proactive Healthcare, Coordination with Medical and Surgical Specialists and Improved Communication and Information Systems.

General Pediatric ClinicAt WRNMMC, it is the Primary Care Service’smission to provide beneficiaries the best in pedi-atric health care, from routine health mainte-nance to management of your child's acute andchronic medical needs as well. On a routine basis,we offer scheduled appointments for well babyand well child check-ups, school and sports phys-icals, and health screenings. We also welcomeconsultations for all Military Health System pedi-atric beneficiaries from other primary careproviders, or other health care professions forcomplex symptoms and disease management.

Additionally, the Service is the clinical site forthe Department of Defense’s largest trainingprogram in general pediatrics, with residentsfrom the Army, Navy, and Air Force composingour joint service program. The residency is athree year ACGME-accredited program de-signed to train active duty pediatricians forcompetency and subspecialty board eligibility ingeneral pediatrics. The program emphasizes adiversified education in general pediatric medi-cine, clinical and basic science research. Theprogram is very active in clinical and basic sci-ence research in collaboration with the Uni-formed Services University, National Institutesof Health, Walter Reed Army Institute of Re-search, the Food and Drug Administration, andother regional and national research institutions.

Patient services provided include inpatient andoutpatient evaluations of problems, such asacute disease evaluation and management, rou-tine preventative health care, chronic diseasemanagement and counseling, mother-infantcare, and telephone advice.

A broad range of procedures are provided, in-cluding:• Blood-drawing• IV fluid therapy• Administration of IV medications• Implementation of breathing treatments• Procedural evaluation of most patients priorto inpatient hospitalization• Lumbar puncture • Comprehensive diagnostic imaging

Clinic Hours:Monday-Friday 7:30 a.m. – 4 p.m.*Closed Federal and Training HolidaysPediatric Clinic: 301-295-4900Pediatric Specialty Clinics: 301-295-4959 Adolescent Clinic: 301-319-7070 Clinic Fax: 301-295-6173 / 301-319-8413 Exceptional Family Member Program(EFMP): 301-295-4092 Fax: 301-295-5069 After Hours Urgent Care: 1-800-747-3661Call Center: 6am- 6pm 1-866-628-9633Lactation Consultant: 301-295-9959

Appointments are available online 24 hours aday for booking at www.tricareonline.comCommunicate with your doctor by email. Regis-ter online at www.bethesda.med.navy.mil/nnmconline, and select Register as a NewUser.

Adolescent MedicineAdolescent Medicine at WRNMMC providesprimary care enrollment of adolescents in theNational Capital Region and welcomes consulta-tions on all Military Health System adolescentbeneficiaries from primary care providers, orother health care professions. Adolescent Medi-

cine's mission is to provide the highest qualitycare available for adolescents, using the national-ly recognized guidelines for health maintenanceand specialty care, and to train the primary careproviders of the future to better assess and meetthe multiple growth, development and psy-chosocial needs of teenagers.

Patient services provided include inpatient andoutpatient evaluation of problems, includingschool, sports and college physical exams, pa-tient and parent education on both the routineand special issues of adolescence, acute care ill-nesses and injuries other than obviously brokenbones. In addition, Adolescent Medicine pro-vides the following:. Routine care of acne, allergies and asthma . Routine adolescent gynecology and evaluationof menstrual pain,irregularity, or excessive bleeding . School problems . Nutrition and disordered eating (too much, toolittle) . Psychosocial issues of depression or behaviorproblems . Primary care for persons with chronic illnesses.. Sexuality related concerns. Adolescent-specific tobacco use cessation . Adolescent Sports Medicine

The Adolescent Medicine Clinic is located nextto the Pediatric Clinic, on the fourth floor of theAmerica Building.

Appointments and ReferralsPatients needing evaluation or management byan Adolescent Medicine specialist should be re-ferred by their primary health care provider. Forurgent referrals, providers should call the Ado-lescent Clinic at 301-319-7070.


The Patient Relations Service administers the following programs:customer service training, staff recognition for customer serviceexcellence, staff recognition for patient and family centered careexcellence, customer service advocacy training, patient advocacy,review and analysis of patient/customer feedback, and Navy Bu-reau of Medicine Patient Satisfaction Monitor facility level sup-port.

Customer Service TrainingCustomer Service training provides initial command orientationtraining, and ad hoc customer service training to functional areasor individuals. It also designs training to address specific issuesand topics, which addresses: building relationships and peopleskills, conflict management, managing your staff customer servicefor middle management/supervisors, team building, communica-tion, listening, and embracing diversity. Avenues for providing cus-tomer service training include customer advocacy seminars,monthly messages, and department/service level refresher sessions.

Department/Service Level Customer Service Advocates ProgramCollateral duty department and service level customer service ad-vocates are assigned these duties by their respective department orservice chief. The Patient Relations Service tracks who is perform-ing these duties for the department/service and their collateralduty training. The Patient Relations Service trains the collateralduty customer advocates to ensure they can react to patient needsfrom an advocacy role and focus on great customer service. TheCustomer Service program manager provides mentoring to thecustomer service advocates to ensure conformity with training.

Patient Advocacy The Patient Relations Service’s patient advocates assist, represent,and educate patients, family members, and visitors regarding med-

ical center services, policies, and other issues regarding delivery ofhealth care and medical center staff interactions. The Patient Ad-vocates are also problem solvers who tackle the issues that preventpatients' access to care, services, or cause the patient frustration.

Executive Health Care for Our Nation’s LeadersWRNMMC’s Executive Health Care Clinic brings world-classmedical care to our nation’s leaders, ensuring availability, flexibili-ty, security, and confidentiality at all times. These leaders includethe U.S. President, the U.S. Vice President, members of the U.S.Congress, U.S. Supreme Court Justices, and Flag and General Offi-cers. The Executive Health Care Department also provides care forother authorized government officials, beneficiaries, foreign mili-tary and embassy personnel, designated by the Navy Secretary andDefense Secretary.

Healthcare MediatorThe Healthcare Mediator Program is designed to resolve complexhealth care disputes, issues or concerns at the lowest level and ear-liest opportunity – ensuring a fair resolution process for all in-volved parties. The emphasis of the program is “doing the rightthing” when there are unanticipated adverse outcomes of care. TheHealthcare Mediator promotes an environment of transparencywhere unexpected results of care, treatment and services are open-ly and honestly disclosed, where system vulnerabilities are recog-nized and a commitment is made to process improvements. TheHealthcare Mediator is involved with patients and providers at thetime of service delivery with typical interventions surroundingdocumented or perceived medical errors, unanticipated outcomes,sentinel events, expected or unexpected deaths, dissatisfied withtreatment outcomes or quality of care received. Early interventionis critical in the achievement of meaningful resolutions. This ser-vice is available to all beneficiaries.

Pediatric Hematology and OncologyAlso located on the fourth floor of the AmericaBuilding, the Pediatric Hematology OncologyService offers consultations on all MilitaryHealth System pediatric beneficiaries from pri-mary care providers, or other health care profes-sions in the evaluation, management and follow-up of children with cancer and blood disorders.The clinical site for the Department of Defense’sonly fellowship training program in pediatrichematology and oncology, Pediatric Hematol-ogy-Oncology also has a fellowship program.The three-year ACGME-accredited program isdesigned to train active duty pediatricians forcompetency and subspecialty board eligibility inpediatric hematology oncology. Additionally, theprogram emphasizes a diversified education in

clinical pediatric hematology-oncology and clin-ical and basic science research. The program isvery active in clinical and basic science researchin collaboration with the Uniformed ServicesUniversity of the Health Sciences (USU) and theNational Institutes of Health.

The Pediatric Hematology-Oncology clinic alsoserves as the outpatient pediatric infusion clinicfor pediatric specialty patients requiring outpa-tient infusions. Patient services provided includeinpatient and outpatient evaluation of problemsof cancer and blood, such as:• Diagnosis and management of solid tumors • Leukemias • Lymphoma• Anemia • Sickle cell disease and Thalassemias

• Pre and post stem cell transplant care • Bleeding and Clotting disorders

The clinic also provides a broad range of proce-dures including:• Bone marrow biopsy• Chemotherapeutics• Pediatric Intravenous infusion therapies

Appointments and ReferralsPatients needing evaluation or management by apediatric oncologist should be referred by theirprimary health care provider. New or follow-upappointments may be made by calling the Pedi-atric Clinic at (202)301 400 1663. Please checkwith your local clinic or hospital to see whetherit is an on-site satellite clinic in pediatric hema-tology services.

Patient Relations/Customer Service


For a complete Tricare reference, visitwww.tricare.osd.mil or call (877) TRI-CARE. Tricare is the health benefit for allseven uniformed services: Army, Navy,Ma-rine Corps, Air Force, Coast Guard, PublicHealth Service, and National Oceanic andAtmospheric Administration.

Tricare offers a choice of four health careoptions:• Tricare Prime• Tricare Extra• Tricare Standard• Tricare For Life

EligibilityTricare-eligible persons include active dutyand retired service members, their spouses,unmarried children and survivors. To useTricare, you must be listed in DEERS asbeing eligible for military health care bene-fits. To determine your eligibility, call theDefense Enrollment Eligibility ReportingSystem (DEERS) at (800) 538-9552.

Tricare Prime

Tricare Prime is a voluntary health mainte-nance organization (HMO)-type option.Active duty service members and their de-pendents have no enrollment fee. Retireespay an annual enrollment fee and enroll forone year at a time. You should contact oneof the information sources mentioned inthe Information section for more details onTricare Prime, and to find out if this optionis right for you. Note: Active duty servicemembers are required to enroll in TricarePrime.

Tricare at WRNMMC Choosing to enroll in Tricare Prime atWRNMMC prioritizes certain benefits,including:• Timely access to care• First priority treatment• Tricare Prime coverage away from home • Regular preventive medical services,

such as eye exams, immunizations,hearing tests, nutrition counseling,mammograms, PAP and prostate exams

• A Primary Care Manager (PCM) who

coordinates your health care, maintains individual records and makes referrals to specialists

• Privileges at the WRNMMC Wellness Center, offering services, such as stress management, nutritional education and physical fitness

• School and sports physicals (for Prime patients enrolled in WRNMMC’s Pediatric and Adolescent Medicine Clinics)

• Ability to make all your Primary Care appointments online with Tricare Online

• Access to convenient appointment scheduling via the WRNMMC’s Patient Appointment Call Center

WRNMMC’s Primary Care Clinics WRNMC’s Primary Care Clinics include:• Internal Medicine Blue Clinic • Internal Medicine Gold Clinic• Pediatric and Adolescent Medicine

Tricare ExtraYou do not have to enroll or pay an annualfee to participate in Tricare Extra. You do,however, have to satisfy an annual de-ductible for outpatient care, just as you dounder Tricare Standard. In the TricareExtra program, you receive discounts oncost sharing when you use a Tricare Extranetwork provider. You do not have to fileyour own claims, and may use TricareExtra on a case-by-case basis just by usingthe network provider. Tricare Extra is notavailable overseas. Refer to the Informationsection to find out how to get details ondeductibles and cost sharing through Tri-care.

Tricare StandardTricare Standard is what was once calledthe Civilian Health and Medical Programof the Uniformed Services (CHAMPUS).Tricare Standard shares most of the costs ofcare from civilian hospitals and doctorswhen you don’t get care through a uni-formed services hospital or clinic. But thereare certain important things you need toknow about Tricare Standard before usingit, such as the fact that it is not free, it does

not cover all health care, it pays for onlymedically necessary health care and yourprovider must be certified by the regionalcontractor as an authorized provider ofcare.

Pharmacy BenefitsTricare beneficiaries have three options forfilling prescriptions:. A military treatment facility . A Tricare retail network pharmacy. The Tricare Mail Order Pharmacy (TMOP)

Tricare for Life (over 65) Tricare for Life (TFL) is an enhancedhealth care benefit for Medicare-eligibleuniformed services beneficiaries, their eli-gible family members and survivors. Somekey features of TFL are: you must be en-rolled in Medicare Part B, Tricare pays sec-ond to Medicare and you will incur nomonthly premiums (except for MedicarePart B). For additional information call(888) DOD-LIFE, or visitwww.tricare.osd.mil. Tricare Plus is ahealth care program for selected seniorsand other eligible beneficiaries that provideaccess to Primary Care Managers at partici-pating Military Treatment Facilities(MTFs). Availability of the program isbased on the space and resources in indi-vidual MTFs, and is at the discretion of theMTF Commander. WRNMMC is proud tobe a participating Tricare Plus MTF. TheTricare Plus Program at WRNMMC fea-tures the same high access standards as forprimary care: Urgent and Acute Care ap-pointments within 24 hours, and routinecare appointments within 7 days. Further-more, Tricare Plus patients are providedspecialty care on a space-available basiswithin the Military Health System. TricareSenior Pharmacy Benefit provides

TRICAREINFORMATION


Medicare-eligible retirees of the uniformed services, their familymembers and survivors the same pharmacy benefit as retirees whoare under age 65. It includes access to prescription drugs not onlyat military treatment facilities, but also at retail pharmacies andthrough the Tricare Mail Order Pharmacy program. Contact theTricare information specialists referred to in the Information sec-tion for detailed information on eligibility.

Tricare Online at WRNMMC (TOL)www.tricareonline.com

An innovative and easy-to-use service that gives you access toyour Primary Care Manager’s appointment schedule 24 hours aday from your home or office computer. If you are a Tricare Primeor Tricare Plus beneficiary, you can make all of your routine, pri-mary care appointments at WRNMMC at www.tricareonline.com.

Tricare Information SourcesWRNMMC’s Health Benefit Advisors (HBAs) provide informa-

tion about Tricare, Tricare Plus, and health care options. Visit anHBA at the Customer Service Center for specific informationabout enrollment in Tricare Prime at WRNMMC and to receive anenrollment packet with complete instructions.

To enroll in Tricare Prime at WRNMMC, visit the Tricare ServiceCenter located in Bldg. 9 on the 1st floor. You can also obtain an En-rollment Form by calling HealthNet at (877) TRICARE or visitingHealthNet’s Web site at: www.healthnetfederalservices.com.

The Tricare Service Center (TSC) at WRNMMC provides“walk-in service” to all Tricare beneficiaries. The TSC/HBAs pro-vide benefits information, handles claims, answers questions, ad-dresses enrollment inquiries and distributes marketing materialsfor Tricare beneficiaries. Hours of Operation are Monday thru Fri-day from 7:30 a.m. to 4:30 p.m.

Tricare Related Websites. www.tricare.osd.mil (miscellaneous Tricare information). www.healthnetfederalservices.com

(enrollment and other information). www.mytricare.com (personal claims information)

Remember…Periodically update your DEERS (Defense Enrollment EligibilityReporting System) information by calling toll free at: (800) 538-9552.

Appointments: Call or ClickThere are two equally simple ways to make your appointment atWRNMMC.

Call CenterLocal (301) 295-NAVY (6289)Toll-free (866) NAVY-MED (628-9633)Hours: 6 a.m. to 6 p.m.

WRNMMC PharmaciesPharmacy services are one of the most pop-ular benefits for our customers. Beneficia-ries may obtain medications at the WRN-MMC Pharmacies at no cost. In addition toobtaining medications from the WRN-MMC Pharmacy, this benefit now includesthe TRICARE Mail-Order Pharmacy(TMOP) and the TRICARE Retail Pharma-cy network (TRRx) that may require asmall copay. WRNMMC uses an automat-ed, robotic system to refill prescriptions.This technology guides pharmacy staff ateach step in the prescription filling process,minimizing the potential for human error.It uses bar code technology to reduce waittimes and ensure medication-dispensingaccuracy. The pharmacy processes approxi-mately 65,000 prescriptions each month.Due to the volume of pharmacy visitorseach day, please take a moment to becomefamiliar with the established proceduresand routines. Simple measures such asusing the automated call-in refill service,taking the appropriate ticket at the phar-macy, and having identification card readilyavailable will minimize delays and keep op-erations moving as quickly and efficientlyas possible.

The Main Pharmacy/Arrowhead Pharmacyis located in Building 9 on the second floor.Hours of operation are from 7:30 a.m. to8:30 p.m. (Monday thru Friday) and Satur-days from 8 a.m. to 4 p.m. The Pharmacy isclosed Sunday and all Federal Holidays.Peak business hours are on weekdays from10 a.m. to 2 p.m. and 4 p.m. to 5:30 p.m.,with the busiest days being Monday, Tues-day, and the day before and after a three-day weekend. This pharmacy also providesexecutive health, emergency room and dis-charge pharmacy services.

The America Pharmacy is located in theAmerica Building (Building 19) on the firstfloor. Hours of operation are from 7:00a.m. to 6:00 p.m. (Monday thru Friday).The pharmacy is closed Saturday, Sundayand all Federal Holidays. Peak businesshours are on weekdays from 10 a.m. to 4:00p.m., with the busiest days being Monday,Tuesday, and the day before and after athree-day weekend.

WRNMMC Satellite Pharmacy (Drive-Through Refill Service) For added convenience, patients can call inrefill prescriptions for pick-up at WRNMMC Satellite Pharmacy. The drive-through pharmacy, located between theNavy Lodge and Child Development Cen-ter, allows our beneficiaries to receive med-ication refills without leaving the vehicle.Refills must be requested 3 days prior topick-up at 1-800-377-1723 or online atwww.bethesda.med.navy.mil/refill. Hours ofoperation are from 8 a.m. to 6 p.m. Mon-day through Friday and Saturdays from 8a.m. to noon. The Satellite Pharmacy isclosed Sundays and all federal holidays.


WRNMMC operates 15 outlying clinics in D.C., Maryland, Vir-ginia, West Virginia, Pennsylvania and New Jersey. Many of theseare primary care clinics (patients may enroll in Tricare Prime atthese locations). To make an appointment at any of the designatedPrimary Care Clinics, call (301) 295-NAVY or (866) NAVY-MED.For more information about each clinic, visit www.bethesda.med.navy.mil or call the numbers listed below.

Primary Care Clinics Naval Surface Warfare Center **Bldg. 192,Dahlgren, VA 22448(540) 653-8241/8242

Naval Weapons Station Earle **201 Highway 34 South,Colts Neck, NJ 07722(732) 866-2300/1/3

Naval Surface Warfare Center */**Bldg. 1600, Indian Head, MD 20640(301) 744-4601

Naval Air Engineering Station **Bldg. 39, Lakehurst, NJ 08733(732) 323-4854

Naval Support Activity Mechanicsburg5450 Carlisle Pike, Bldg. 23A,P.O. Box 2020,Mechanicsburg, PA(717) 605-2636

Naval Air Facility (NAF) */**(Active Duty Only)1 San Diego Loop, Bldg. 3188,Andrews Air Force Base,Washington, D.C. 20396(240) 857-2850

Washington Navy Yard */**(Active Duty Only)624 Warrington Ave. SE,Washington, D.C. 20374(202) 433-3132

Naval Security Group Activity **Sugar Grove, WV 26815(304) 249-6380

Naval Air Station **Joint Reserve Base, Bldg. 137,Willow Grove, PA(215) 443-6360

Arlington Annex DiLorenzo Tricare Health Clinic(Active Duty Only)Federal Office Bldg. #2, Room 1323,Washington, D.C. 20370(703)-614-2726

Pentagon Tri-service Dental Clinic ** Located within the Pentagon(703) 692-8700

Occupational Health ClinicsCarderock9500 MacArthur Blvd., Bldg. 22,West Bethesda, MD 20817(301) 227-1585

Naval Research Lab4555 Overlook Avenue SW,Washington, D.C. 20375(202) 767-3592

Philadelphia Naval Business Center (PNBC)Philadelphia Business Center, Bldg. 615, 4898 South Broad Street, Philadelphia, PA(215) 897-8147

Uniformed Services University of Health Sciences (Primary care services are provided to students and theirfamily members)Bldg. A, 4301 Jones Bridge Road,Bethesda, MD 20814(301) 295-3630

* Use WRNMMC Call Center** Dental Services offered

BRANCH HEALTH

CLINICS


USNS

COMFORTInitially built as a San Clemente classtanker, the USNS COMFORT (T-AH 20)was converted into a hospital ship andcommissioned as a U.S. Navy vessel in1987. The COMFORT's primary mission isto provide mobile, flexible, and rapidly re-sponsive medical support for wartime op-erations, disaster relief and humanitarianoperations worldwide.

At full capacity, the 894 feet full-servicehospital ship has a staff of approximately1,200 active duty Navy medical and hospi-tal support personnel and 60 Navy civilservice mariners who operate the ship. Theimpressive ship contains 12 fully equippedoperating rooms, a 1,000-bed hospital fa-cility, radiological services, a medical labo-ratory, a pharmacy, an optometry lab, aCAT scan unit, a physical therapy center, aninvasive angiography suite and oxygen-pro-ducing capabilities. Patients arrive aboardprimarily by helicopter and sometimes bysmall boat.

1990/1 Operations Desert Shield and Desert Storm COMFORT deployed to the U.S. CentralCommand area of operations to treatwounded U.S. military personnel. Theship’s medical personnel saw more than8,000 outpatients, admitted 700 inpatientsand performed 337 complex surgical pro-cedures.

1994 Operations Uphold Democracyand Sea Signal The USNS COMFORT deployed to Port-au-Prince, Haiti and Kingston, Jamaicaduring 1994 to provide both combat surgi-cal support for U.S. contingency opera-tions, and health aid to approximately35,000 Cuban and Haitian migrants.

2001 Operation Noble Eagle COMFORT activated the afternoon ofSept. 11, 2001, in response to the terroristattack on the World Trade Center. Thismission, which started out with the hope ofproviding medical aid to possible survivors,ended up being a mission of humanitarianrelief for thousands of 'ground zero' work-ers such as NYC fire fighters, rescue per-sonnel and police. Designed to care for

war-wounded service members, the hospi-tal ship provided immediate treatment forhundreds of relief workers for cuts, respira-tory ailments, fractures and other minorinjuries.

The Psychology and social service person-nel provided over 500 mental health con-sultations helping relief workers to mental-ly prepare before they headed back to thedisaster site. The crew provided food,showers and beds for more than 10,000 re-lief workers.

2003 Operation Iraqi FreedomCOMFORT deployed in support of Opera-tion Iraqi Freedom in 2003. For 56 days inthe Persian Gulf, Comfort served as a float-ing trauma center and provided expertmedical care to nearly 700 wounded U.S.military personnel.

2005 Hurricanes Katrina and Rita The USNS COMFORT provided medicalassistance to the Gulf Coast following thedevastation of hurricanes Katrina and Rita.COMFORT’s medical crew provided treat-ment to nearly 1,500 people.

2007 Operation Continuing Promise The USNS COMFORT conducted a four-month humanitarian assistance mission toLatin America and the Caribbean. Morethan 98,000 people in 12 countries weretreated during this unique mission, withthe ship staffed by medical professionalsfrom the U.S. Navy, Air Force, Coast Guardand Public Health Service as well as Cana-dian troops and civilian volunteers from anumber of nonprofit organizations.

2009 Operation Continuing Promise In April 2009, the hospital ship began afour-month deployment to Antigua,

Colombia, Barbados, Dominican Republic,El Salvador, Haiti, Nicaragua, and Panama.The humanitarian mission offered trainingfor U.S. military personnel while providingvaluable services to communities in need,and medical treatment for more than100,000 patients.

2010 Operation Unified Response Haiti On Jan. 16, 2010, the USNS COMFORTdeployed to aid the people of Haiti after adevastating 7.0 earthquake that struck theisland nation Jan. 12, 2010. Comfort’s med-ical personnel treated 871 patients and per-formed 843 surgeries.

2011 Operation Continuing PromiseComfort served as the platform for hu-manitarian and civic assistance missions inColombia, Costa Rica, Ecuador, El Sal-vador, Guatemala, Haiti, Jamaica,Nicaragua and Peru. During the mission,shipboard medical personnel treated morethan 67,000 people.

Military Family and USNS COMFORT OmbudsmanWRNMMC’s Military Family Ombudsman and USNS

Comfort Ombudsman provide information, resources

and support for all active duty service members and

their families, including the spouses and children of ac-

tive duty members, their parents and siblings. Om-

budsmen will always keep all problems, issues, con-

cerns and resolutions in the strictest confidence. You

may contact a WRNMMC Ombudsman seven days a

week, between 7 a.m. and 9 p.m., by calling the Com-

mand Duty Office at (301) 295-4611. Call (717) 309-

5675 to reach a USNS Comfort Medical Treatment Fa-

cility Ombudsman.


USNS COMFORT (cont.)

WOUNDED WARRIOR

CAREAchieving Excellence in Casualty Care

Today, military medicine is perform-ing around the world, on land, at seaand in the air, saving lives and safely

transporting patients to military emergencycare within minutes of the initial injuryand on to a stateside military treatment fa-cility within 22 hours.

Our patients are transported, from theater,to Joint Base Andrews by the Medical Evac-uation (Med Evac) and the Critical CareAir Transport Team (CCATT). TheCCATT’s mission is to operate an intensivecare unit in an aircraft cabin during flight,adding critical care capability to the U.S.Air Force Aeromedical Evacuation System.CCATT patients have received initial stabi-lization, but are still critically ill or wound-ed. They require evacuation from a less ca-pable, to a more capable hospital and evac-uation from the combat zone.

Medical training in casualty care with high-ly technological and state-of-the-art meansof rescue and resuscitation is surpassinganything thought possible just a fewdecades ago. Hands-on courses in advancedtraining in field medical techniques whiledealing with extreme “simulated” combatscenarios has prepared Army, Navy and AirForce practitioners to care for the most im-portant patients they will ever serve.

Furthermore, an integrated health care sys-tem supports the individual service mem-ber who is returning to the force or transi-tioning to the civilian workplace. Creatinghealing environments that encompass boththe inpatient and outpatient experience isintegral to the renewal of psychological,physical, and spiritual wellness.

Within a framework of patient and family-centered care, a dedicated team of healthcare professionals facilitates a speedy recov-ery of Soldiers, Airmen, Sailors andMarines to productive activities of daily liv-ing through cutting edge technology, evi-dence-based design, innovation, and part-nerships with volunteer agencies.

Many of our wounded heroes transition tothe U.S. Department of Veterans Affairs(VA) for rehabilitative care. To help thisprocess, the VA created a program called“Seamless Transition,” that assigns a VArepresentative to ensure a smooth evolu-tion of medical services. WRNMMC is oneof the few facilities with a representativefrom this program.

Empowering Our Wounded Ill and Injured (WII) Wounded Warrior Care and Transition(WWCT) empowers WII and transitioningservice members and their families by:• Providing Recovery Care Coordinators tohelp WII service members and their fami-lies develop and use a Comprehensive Re-covery Plan and receive the non-medical


support they need to create the lives they want.• Restructuring the Disability Evaluation System for an equitableand efficient adjudication of benefits from the DoD and VA.• Informing service members, veterans, and families through theNational Resource Directory and eBenefits websites.• Utilizing the Transition Assistance Program to give all servicemembers the tools they need to succeed at home when they have completed their service to our nation.

Amputee Care The high energy delivered by modern weapons can cause extensivesoft-tissue injury and result in wound complications that require alonger time to heal. Battlefield wounds are initially left open be-cause of the high risk of infection. A staged approach to amputa-tion surgery is used to obtain wound closure and a residual limbthat can provide the best function. At WRNMMC, we care for ourwounded warriors until their acute wounds are healed andarrangements for rehabilitation are made at one of our state of theart military Amputee Centers.

WARRIOR FAMILY COORDINATION CELLThe Warrior/Family Coordination Cell (WFCC) provides a com-mand level, centralized, and coordinated operating platform toserve as an interface between NSA Bethesda, WRNMMC, all re-spective services and all entities and organizations that are inte-grated under the WII care umbrella. The objectives of the cell areto leverage efficiencies, minimize redundancies, promote/assistServices and optimize a healing environment for recovering War-riors and Families. Provide a 24/7 operation for Warriors andFamilies, Service Representatives, NSA Bethesda, MTF personneland all benevolent and volunteer organizations to ensure commu-nication, coordination and appropriate facilitation across andamongst all stakeholders. The WFCC is organizationally aligned asa special staff reporting directly to the MTF Commander.

Wounded, Ill and Injured SupportSERVICE LIAISONS: A Quick ReferenceWFCC (hospital): 301-219-1710

NSA Bethesda: 301-547-1136

Navy/Coast Guard: 301-213-6972

Army: 301-547-1449

Air Force: 301-547-1169

Marine Corps: 240-515-6932

HELPFUL LINKSUnited States Marine Corps WOUNDED WARRIOR REGIMENTwww.woundedwarriorregiment.org

U.S. ARMY WOUNDED WARRIOR PROGRAM (AW2)www.wtc.army.mil/aw2/index.html

NAVY PERSONNEL COMMANDwww.public.navy.mil/bupers-npc/support/safe_harbor/Pages/de-fault.aspx

AIR FORCE WOUNDED WARRIORwww.woundedwarrior.af.mil

Military OneSourcewww.militaryonesource.mil


Wounded Warrior Pain Care Initiative

What is the Wounded Warrior Pain Care Initiative(WWPCI) and its Mission? The WWPCI is designed to improve quality and access to paincare for Wounded Warriors, and is active via treatment andeducation of inpatients, outpatients, warriors in transition,and families of Wounded Warriors. The WWPCI is also in-volved with providing guidance to other healthcare staff whomay be involved in the pain management of Wounded Warriors.

What is the goal of the Wounded Warrior Pain Care Initiative?The goal of the program is to help Wounded Warriors andfamilies achieve their pain management goals and providethem with knowledge and tools that they can take with themonce they leave the hospital’s care.

The Uniformed Services University of the Health Sciences (USU) is the

nation’s federal health sciences university. USU students are primarily

active-duty uniformed officers in the Army, Navy, Air Force and Public

Health Service who receive specialized education in tropical and infec-

tious diseases, preventive medicine, the neurosciences (to include TBI

and PTSD), disaster response and humanitarian assistance, and acute

trauma care. A large percentage of the university’s more than 4,700

physician and 500 advanced practice nursing alumni are supporting op-

erations in Iraq, Afghanistan and elsewhere, offering their leadership and

expertise. The University also has graduate programs in biomedical sci-

ences and public health, open to civilian and military applicants, com-

mitted to excellence in research, which have awarded more than 375

doctoral and 800 masters degrees to date. For more information, visit

www.usuhs.mil.

UNIFORMED SERVICES UNIVERSITY of the HEALTH SCIENCES


The National Intrepid Center of Excellence (NICoE) is an evaluation, treatment planning and research facility located on the campus ofNSA Bethesda, Md. Designated a center of excellence because of its diverse capabilities and overarching mission, the NICoE is dedicatedto providing care to service members and families dealing with traumatic brain injury (TBI) and psychological health (PH) conditions.

COMMITMENTBuilt and equipped through the philanthropic contributions of the Intrepid Fallen Heroes Fund (IFHF), the NICoE is a tribute to allwho serve and a lasting legacy of the patriotic citizens who have made its existence possible.

INNOVATION:The NICoE provides an interdisciplinary team assessment in a holistic, patient and family-centered environment that also offers high-tech diagnostic capabilities. Our treatment planning and long-term follow up for service members with combat-related TBI and PH con-ditions allows us to foster physical, psychological and spiritual healing.

• HEALING: Every action we perform provides a sense of healing through physical, behavioral, social and spiritual care.

• LEARNING : We seek to be the national scientific and research information hub for service members, families, providers,researchers, staff and our academic partners.

• HOPE: We aim to recognize currently unknown patterns of physiological and psychological processes to develop proven treatment solutions for service members and their families, instilling hope in each who interact with the NICoE that healing is possible.

• DISCOVERY: We strive to be a leader through family centric approaches to the physical, social and spiritual wellness continuum as well as aforum for research and promising treatment trials.

NATIONAL INTREPID CENTER OF EXCELLENCE



IMPORTANT

PHONE NUMBERSCLINIC/DEPARTMENT LOCATION/FLOOR PHONE NUMBER

3 Center (Inpatient Ward) (10/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4700

3 East (Ambulatory Procedures Unit) (10/3) . . . . . . . . . . . . . . . . . . . . . .295-2560

3 West (Pediatrics Inpatient Ward) (10/3) . . . . . . . . . . . . . . . . . . . . . . . .319-2400


4 East (Inpatient Ward) (10/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4142

4 West (Inpatient Ward) (10/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-8828


5 East (Inpatient Ward) (10/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-2300

5 West (Inpatient Ward) (10/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2589

6 East (Maternal Infant Child Center) (10/6) . . . . . . . . . . . . . . . . . . . . .319-5100

6 West (Neonatal Intensive Care Unit) (10/6) . . . . . . . . . . . . . . . . . . . . .319-6428

7 East, Inpatient Ward (10/7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4095

7 West, Inpatient Ward (10/7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4095

Defense Reutilization Management Office (DRMO) (54/B) . . . . . . . . .295-2008

Equipment Management - DRMO (54/B) . . . . . . . . . . . . . . . . . . . . . . . .295-2008

AAcquisition Management (54/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1063

Addiction Treatment Services (7/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4553

Administration, Deputy Commander for (1/5) . . . . . . . . . . . . . . . . . . . .295-4553

Adolescent Medicine (19/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4553

Allergy/Immunology/Immunization (19/4) . . . . . . . . . . . . . . . . . .295-4510/5710

Ambulatory Procedures Unit (APU) (3 East) (10/3) . . . . . . . . . . . . . . .295-2560

Ambulatory Procedures Unit (APU) Check-In (9/3) . . . . . . . . . . . . . . .295-2560

American Red Cross Offices (8/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1538

Anatomic Pathology (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2520/2517

Anesthesia Services (9/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4455, EXT. 156

Apheresis/Donor Center (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2104/5

Army Continuing Education (17/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400-1256

Armed Forces Center for Child Protection (AFCCP) (1/10) . . . .295-4100/2150

Assisted Reproductive Care (10/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4700

Audiology and Speech Pathology Center (19/5) . . . . . . . . . . . . . . . . . . .295-4665

Audiovisual Production Department (NMSC) (7/1) . . . . . . . . . . . . . . .295-0055

Awards Office (1/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-8449

BBarber Shop (2/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(93) 295-6390

Behavioral Health - Adult Outpatient (19/6) . . . . . . . . . . . . . . . . . . . . .295-0500

Behavioral Health - Child and Adolescent Outpatient (19/4) . . . . . . . .295-0576

Behavioral Health - Inpatient (10/7) . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4095

Behavioral Health - Neuropsychology Assessment Services (10/7) . . . .295-4095

Behavioral Health - Resiliency / Psychological Health (10/7) . . . . . . . .319-4600

Behavioral Health Consultation Liaison (10/7) . . . . . . . . . . . . . . . . . . . .295-4095

Behavioral Health, Deputy Commander for (1/5) . . . . . . . . . . . . . . . . .295-2459

Biomedical Repair (5/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5515/3875

Blood Bank (9/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1737

Bowling Center (MWR) (56) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2034

Breast Care Center (19/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-3899

CCardiac Rehabilitation (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1840

Cardiology (CVHIR) (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0394/4500

Cardiothoracic Surgery (CVHIR) (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . .295-2552

Cardiovascular Health and Interventional Radiology Center (CVHIR)

(9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4332

Career Development (17/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4895/6

Center for Prostate Disease Research Center (19/3) . . . . . . . . . . . . . . . .319-2900

Central Distribution (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4539/38

Chief of Staff (1/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2427

Child Protection, Armed Forces Center for (1/10) . . . . . . . . . . . .295-4100/2150

Children’s Behavioral Health (19/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0576

Chiropractic Services (19/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5160

Clinical Case Management (7/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1100

Clinical Nutrition Department (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4065

Clinical Nutrition, Outpatient (7/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4065

Clinical Pathology (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-20250

Clinical Support, Deputy Commander for (1/5) . . . . . . . . . . . . . . . . . .319-8598

Colon Health Initiative (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5035

Command Duty Office (WRNMMC) (10/1) . . . . . . . . . . . . . . . . . . . . .295-4611

Command Evaluation and Investigation (1/2) . . . . . . . . . . . . . . . . . . . .295-5502

For updates to the Naval Support Activity Bethesda Base Guide 2012 and itsphone listing, throughout the year, visit www.dcmilitary.com/walterreedbethesda.


Command Secretariat (1/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5805

Command Senior Enlisted Leader (1/5) . . . . . . . . . . . . . . . . . . . . . . . . . .295-2429

Comprehensive Dentistry (NPDS) (1/2) . . . . . . . . . . . . . . . . . . . . . . . . .295-0145

Comptroller (17/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2426

Computer Help Desk (One Stop Shop) (10/2) . . . . . . . . . . . . . . . . . . . .295-6300

Contract Services (12/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1570

Convenience Store (Dry Dock) (2/1) . . . . . . . . . . . . . . . . . . . . . . .(301) 951-6442

Coumadin Clinic (Cardiology) (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4497

Credentialing (Medical Staff Services)(17/3) . . . . . . . . . . . . .319-4790/295-2737

Customer Advocacy (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0156

DDarnall Biomedical Learning Resource Center (1/3) . . . . . . . . . . . . . . .295-1184

Defense and Veterans Brain Injury Consortium (DVBIC) (19/6) . . . . .319-8852

Dental Readiness (2/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(93) 295-5411

Dentistry, Deputy Commander (1/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . .400-2911

Deployment Health Center (8/2) . . . . . . . . . . . . . . . . . . . . . . .295-1576/319-8469

Dermatology (19/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4551

Dialysis Center/Nephrology (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-8114

Diabetes Care Center (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-3037

Dining Facility (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6050

Dry Dock, Convenience Store (2/1) . . . . . . . . . . . . . . . . . . . . . . . . (301) 951-6442

Dunkin' Donuts/Subway (2/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .(301) 652-4667

EEar, Nose and Throat / Otolarongology (19/5) . . . . . . . . . . . . . . . . . . . .295-4664

Education - Staff and Faculty Development (5/4) . . . . . . . . . . . . . . . . . .319-5209

Education, Research and Training, Deputy Commander for (1/1) . . . .319-6798

Emergency Medicine (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4810

Endocrinology/Diabetes (19/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5165

Endodontics (NPDS) (1/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(93) 295-1830

Equipment Management (3/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4338

Equipment Management - Biomedical Repair (5/2) . . . . . . . . . .295-5515/3875

Exceptional Family Member Program (19/4) . . . . . . . . . . . . . . . . . . . . .295-5060

Executive Medicine (7/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4408

Executive Services (10/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4143/8927

Eye Care - Ophthalmology (8/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1339

Eye Care - Optometry (8/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1133

Eye Care - Refractive Surgery Center (8/1) . . . . . . . . . . . . . . . . . . . . . . .295-1200

FFisher Houses (24/25) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5334

Fleet and Family Support Center (11/1) . . . . . . . . . . . . . . . . . . . . . . . . . .319-4087

GGastroenterology (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4600

General Surgery (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4440/1

Graduate Medical and Dental Education (1/19) . . . . . . . . . . . . . . . . . . .319-8278

Graduate Medical Education (5/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-8278

Gynecological Cancer Center of Excellence (19/3) . . . . . . . . . . . . . . . . .400-1257

HHealth Benefits Services (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5113

Health Physics / Radiation Safety Office (8/5) . . . . . . . . . . . . . . . . . . . . .295-1043

Health Professions Education (3/5/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-5209

Healthcare Resolutions (1/12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5434

Healthcare Resolutions (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4447

Health Promotions/PFA (11/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295-5502

Hearing Conservation/Occupational Audiology (7/2) . . . . . . . . . . . . . .295-6095

Hematology/Oncology (19/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-2100

Hepatology (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4330

HIPAA Privacy Office (1/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4775

HIV, Navy Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(301) 295-6590

Hospital Dentistry (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400-2060

Housekeeping (4/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1050

IInfectious Diseases (7/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6400

Infectious Diseases - Travel Clinic (7/1) . . . . . . . . . . . . . . . . . . . . . . . . . .319-8369

Information Desk (19/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1865

Information Desk (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295-4000

Information Desk (Tranquility Hall) (62/1) . . . . . . . . . . . . . . . . . . . . . . 400-0200

Inpatient Medical Records (10/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2201

Inpatient Nutrition Services (10/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5360

Inpatient Physical and Occupational Therapy (10/3) . . . . . . . . . . . . . . .295-2883

Inpatient Private Health Insurance Claims (10/1) . . . . . . . . . . . . . . . . . .295-1006

Inpatient Ward, 3 Center (10/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4700


Inpatient Ward, 4 East (10/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4142

Inpatient Ward, 4 West (10/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-8828







Inpatient Ward, Pediatrics (3 West) (10/3) . . . . . . . . . . . . . . . . . . . . . . .319-2400

Inpatient Warrior and Family Liaison Office (IWFLO)(10/2) . . . . . . . .319-6805

Insurance Claims, Inpatient Private Health (10/1) . . . . . . . . . . . . . . . . .295-1006

Insurance Claims, Liability (Third Party Collections) (17/3) . . . . . . . .295-4860

Insurance Claims, Outpatient Private Health (17/3) . . . . . . . . . . . . . . . 295-4934

Intensive Care Unit, Medical (9/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4830

Intensive Care Unit, Neonatal (10/6) . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-6428

Intensive Care Unit, Pediatric (9/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400-2010

Intensive Care Unit, Surgical (9/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4830

Internal Medicine (19/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0196

Investigational Pharmacy (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400-0907

JJoint Task Force (JTF) Cap-Med (27/2) . . . . . . . . . . . . . . . . . . . . . . . . . .319-8400

LLabor and Delivery (Maternal Infant Child Center) (10/6) . . . . . . . . . .319-5100

Laboratory/Outpatient Phlebotomy (9/2) . . . . . . . . . . . . . . . . . . . . . . . .295-0250

Laser Vision Center (8/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1200

Legal (1/6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2215

Legal Assistance (1/7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6052

Legislative and Executive Affairs (Executive Services)(10/2) . . . .319-4143/8927

Liability Insurance Claims (Third Party Collections) (17/3) . . . . . . . . .295-4860

Library (Darnall Biomedical Learning Resource Center) (1/3) . . . . . .295-1184

Linen Management (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2205

MMain Radiology (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5050

Main Street Café (2/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(301) 986-4996

Manpower Management (8/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5208

Marine Corps Liaison Office (62) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6111

Marketing/Strategic Communications (1/11) . . . . . . . . . . . . . . . . . . . . .319-4108

Materials Management (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4067

Maternal Infant Child Center (MICC) (6 East) (10/6) . . . . . . . . . . . . . 319-5100

Medevac Office (10/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2620

Media Relations, Office of (1/11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5727

Mediation Chapel (9A/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1510

Medical Board/Physical Evaluation (10/1) . . . . . . . . . . . . . . . . . . . . . .295-5511/2

Medical Home (Internal Medicine) (19/2) . . . . . . . . . . . . . . . . . . . . . . . .295-0196

Medical Intensive Care Unit (9A/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4830

Medical Photography (NMSC) (4/6 2) . . . . . . . . . . . . . . . . . . . . . . . . .295-1014/5

Medical Readiness (8/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5483

Medical Staff Services (17/3) . . . . . . . . . . . . . . . . . . . . . . . . . .319-4790/295-2737

Microbiology (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2043

Military Advanced Training Center (MATC) (19 1/B) . . . . . . . . . . . . . .319-3832

Military Medical Records (7/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0644

Morale Welfare & Recreation InfoCenter (2/1) . . . . . . . . . . . . . . . . . . . .295-0434

Morale Welfare & Recreation Liberty Zone (11/1) . . . . . . . . . . . . . . . . .295-4727

Morgue (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2507

N

Naval Dosimetry Center (4/6 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0142

Naval Postgraduate Dental School (NPDS) Cont. Education (1/4) . . . .295-0205

Naval Research Laboratory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202-767-3592

Naval Support Activity Bethesda (NSAB) Command Suite (11/2) . . . .295-3964

Navy College (Education Center)(17/2) . . . . . . . . . . . . . . . . . . . . .295-2014/5423

Navy Federal Credit Union (2/1) . . . . . . . . . . . . . . . . . . . . . . . . . .1-888-842-6328

Navy Marine Corps Relief Society (11/1) . . . . . . . . . . . . . . . . . . . . . . . . .295-1207

Navy Medicine National Capital Area (NMNCA) (1/9) . . . . . . . . . . . . .319-8613

Navy Medicine Manpower Personnel Training & Education (MPT&E) (1/17)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5594

Neonatal Intensive Care Unit (NICU) (6 West) (10/6) . . . . . . . . . . . . . .319-6428

Nephrology/Dialysis Center (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-8114

Neurology (19/6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4771

Neuropsychology Assessment Services (10/7) . . . . . . . . . . . . . . . . . . . . .295-4095

Neuropsychology Health Services (19/6) . . . . . . . . . . . . . . . . . . . . . . . . .295-0015

Neurosurgery (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4771

NEX, Uniform Center (1/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1489

Nuclear Medicine (9/9A 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4974

Nursing Administration (10/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Nursing Civilian Recruitment Office (17/2) . . . . . . . . . . . . . . . . . . . . . .295-4549

Nursing, Deputy Commander for (1/5) . . . . . . . . . . . . . . . . . . . . . . . . . .319-6800

Nutrition Services, Inpatient (10/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5360

O

OB GYN - Assisted Reproductive Care (10/2) . . . . . . . . . . . . . . . . . . . . .319-4700


Obstetrical Care (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5552

Occupational Audiology/Hearing Conservation (7/2) . . . . . . . . . . . . . 295-6095

Occupational Health (7/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0786

Occupational Medicine (7/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0786

Occupational Therapy (Outpatient)(19/1) . . . . . . . . . . . . . . . . . . . . . . .295-4866

Office of Media Relations (1/11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5727

Oncology Clinic (19/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-2100

One Stop Shop (ITD) (10/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6300

Operating Rooms (Surgical Suites) (9/3) . . . . . . . . . . . . . . . . . . . . . . . . .295-4991

Operational Readiness (7/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2880

Operational Support Office (17/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0974

Ophthalmology (8/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1339

Optometry (8/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1339

Oral and Maxillofacial Pathology (NPDS) (1/2) . . . . . . . . . . . . . . . . . . .295-4340

Oral and Maxillofacial Surgery (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4339

Oral and Maxillofacial Surgery (NPDS) (1/2) . . . . . . . . . . . . . . . . .(93) 295-0077

Orthodontics (NPDS) (1/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5451

Orthopaedics/Podiatry (19/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295-4290

Orthotics/Prosthetics (19/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4866

Otolaryngology/Ear, Nose and Throat Clinic (19/5) . . . . . . . . . . . . . . . .295-4664

Outpatient Behavioral Health (19/6) . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0500

Outpatient Clinical Nutrition Services (7/3) . . . . . . . . . . . . . . . . . . . . . .295-4065

Outpatient Medical Records (3/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5150

Outpatient Private Health Insurance Claims (17/3) . . . . . . . . . . . . . . . .295-4934

P

Pain Clinic (9/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-8600 EXT. 139

Pass and ID, Decals and Facility Badges (102) . . . . . . . . . . . . . . . . . . . . .295-4607

Pastoral Care (6/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1510

Patient Accounts (10/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1874/5599

Patient Administration (Admission/Disposition) (10/1) . . . . . . . . . . . .295-2126

Patient Relations (Customer Advocacy) (9/1) . . . . . . . . . . . . . . . . . . . . .295-0156

Pediatric Dentistry (NPDS) (1/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1364

Pediatric Intensive Care Unit (PICU) (9/3) . . . . . . . . . . . . . . . . . . . . . . .400-2010

Pediatrics - Armed Forces Center for Child Protection (AFCCP) (1/10)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4100/2150

Pediatrics - Inpatient Ward (3 West) (10/3) . . . . . . . . . . . . . . . . . . . . . . .319-2400

Pediatrics: Health Administration (19/4) . . . . . . . . . . . . . . . . . . . . . . . . .295-5060

Pediatrics: Hematology and Oncology (19/4) . . . . . . . . . . . . . . . . . . . . .400-1664

Pediatrics: Primary Care (19/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4941/6168

Pediatrics: Specialty Care (19/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4095

Pentagon Tri-Service Dental Clinic . . . . . . . . . . . . . . . . . . . . . . . . . .703-692-8700

Periodontics (NPDS) (1/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5077

Personal Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3/2

Personnel Support Detachment (PSD) (17/1) . . . . . . . . . . . . . . . .(93) 295-0712

Pharmacy (America Zone) (19/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-3432

Pharmacy (Arrowhead Zone) (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2121

Physical and Occupational Therapy, Inpatient (10/3) . . . . . . . . . . . . . .295-2883

Physical Medicine and Rehabilitation (19/1) . . . . . . . . . . . . . . . . . . . . . .319-4195

Physical Therapy (19/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295-4880

Plastic and Reconstructive Surgery (9/2) . . . . . . . . . . . . . . . . . . . . . . . . .295-2304

Podiatry / Orthopaedics (19/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4290

Post Anesthesia Care Unit (PACU) (9/3) . . . . . . . . . . . . . . . . .295-4111 EXT. 150

Postal Services (2/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0162/5161

Prenatal Assessment Center (10/6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-5050

Primary Care Dentistry (Dental Readiness) (2/2) . . . . . . . . . . . . .(93) 295-5411

Prostate Clinic (19/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-2900

Prosthetics / Orthotics (19/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .395-4866

Prosthodontics and Maxillofacial Prosthodontics (NPDS) (1/3) . . . . .295-1550

Psychiatric Continuity Service (8/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6637

Public Affairs (Office of Media Relations) (1/11) . . . . . . . . . . . . . . . . . .295-5727

Pulmonary Medicine (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4191

Q

Quality Management Department (1/2) . . . . . . . . . . . . . . . . . . . . . . . . .295-5815

R

Radiation Oncology (19/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5001

Radiology, Main (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5050

Radiology, Satellite (19/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4321


Radiation Safety Office (8/5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1043

Records, Active Duty (7/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0644

Records, Outpatient (3/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5150

Records, Inpatient (10/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2201

Recruitment, Nursing Civilian (17/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4549

Refractive Surgery Center (8/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1200

Reprographic Services (4/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6176/7

Resiliency / Psychological Health (10/7) . . . . . . . . . . . . . . . . . . . . . . . . .319-4600

Rheumatology (19/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4512

S

Satellite Radiology (19/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4321

Security Office (Base Monitoring) (7/1) . . . . . . . . . . . . . . . . . . . . . . .295-1246/7

Senior Enlisted Leader, Command (1/5) . . . . . . . . . . . . . . . . . . . . . . . . .295-2429

Simulation Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 4

Sleep Study Lab (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4547

Social Work (7/6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1719

Speech Pathology and Audiology Center (19/5) . . . . . . . . . . . . . . . . . . .295-4665

Sponsor Program (17/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-8404

Staff and Faculty Development (5/4) . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-5209

Staff Judge Advocate General (1/6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2215

Sterile Processing (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4545

Stone Center (9/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400-2498/9

Substance Abuse (Addiction Treatment Services) (7/4) . . . . . . . . . . . . .295-4553

Subway/Dunkin' Donuts (2/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . .(301) 652-4667

Supply - Central Distribution (9/B) . . . . . . . . . . . . . . . . . . . . . . . . . .295-4539/38

Surgery Department Administration (8/5) . . . . . . . . . . . . . . . . . . . . . . .295-4142

Surgery, Deputy Commander for (1/5) . . . . . . . . . . . . . . . . . . . . . . . . . .295-4790

Surgical Intensive Care Unit (9A/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4830

Surgical Suites (Main Operating Rooms) (9/3) . . . . . . . . . . . . . . . . . . . .295-4991

Surgical Waiting Room (9/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-2763

T

TAD Office (17/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319-4898/295-0741

Telemedicine Services (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-0325

Third Party Collections (17/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4860

Time and Attendance Office (17/3) . . . . . . . . . . . . . . . . . . . . . . . . .295-2020/4637

Transplant Services (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4330

Travel Clinic (Infectious Diseases) (7/1) . . . . . . . . . . . . . . . . . . . . . . . . .319-8369

TRICARE Service Center (Enrollment) (9/1) . . . . . . . . . . . . . . .1-877-TRICARE

U

Uniform Center (1/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-1489

Uniformed Services University of the Health Sciences (70-76) . . . . . . .295-9800

Urology (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4270/1

V

Vaccine Healthcare Center/Immunizations (19/4) . . . . . . . . . . . . . . . . .295-5798

Vascular Surgery (CVHIR) (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295-4779

W

Warrior Clinic (8/3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400-1012

Warrior Family Coordination Cell (62/1) . . . . . . . . . . . . . . . . . . . . . . . .400-0208

Wedge Café (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(301) 986-5170

William III Café (10/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-5387

Women’s Health (9/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-6168

Wound Care (9/1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295-4440

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8901 Wisconsin Ave., Bldg. #52 • Bethesda, MD 20814-5000 Phone: (301) 654-1795 Fax: (301) 654-9373 E-Mail: [email protected]

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• 106 Non-Smoking Rooms, w/AC, Kitchenettes and Private Baths • Now Featuring Breakfast Bar, FREE WiFi, Fitness Rooms, and Lounge • Designated Pet Friendly Rooms • Now welcoming ALL active duty military, DoD civilians &

family members, contractors, national guardsmen, retirees, reservists, & U.S. Public Health employees

NSA Bethesda

At Walter Reed National Military Medical Center



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Be sure to ask for the “Walter Reed National Military

Medical Center of Bethesda” rate.

Courtyard by Marriott Chevy Chase - “It’s a New Stay” 5520 Wisconsin Avenue | Chevy Chase, MD 20815

Main: 301.656.1500 | Fax: 301.656.0638 www.Marriott.com/wasvy

Green Features • 3 Blocks to Friendship Heights Metro (redline) • LEED Gold Certified hotel • 100% wind energy • Smoke-free hotel • Water conservation efforts • Bicycle racks & preferred hybrid vehicle parking • In-room recycling

Guest Room/ Hotel Features • Complimentary high speed internet • 32” flat panel LCD HDTV • Seasonal outdoor pool • 24 hour fitness center • The Bistro – offering breakfast, lunch & dinner • In-room refrigerator • Business center

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Welcome to the Neighborhood! We Are Committed to Your Comfort

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when You Need It ”

www.fastrackmd.com

301-949-0030 Fax: 301-949-0033

10540 Connecticut Ave. Kensington, MD 20895

in the Kensington Shopping Center

HOURS: Weekdays: 9AM to 9PM Weekends: 9AM to 6PM

7 Days A Week • Including Holidays

Always a Physician On-Site No Appointment Needed

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7 FREE DELIVERY! 9440 Lanham Severn Rd Lanham, MD 20706

301-918-1750 www.DHCmedicalsupply.com

Serving - MD v DC v VA - Sales v Rental v Service

DHC MEDICAL SUPPLY 10 % OFF with This Ad

We Gladly Accept MEDICARE , MEDICADE , BC/BS, CAREFIRST , TRICARE and Other PPOs

Hours M-F 10:00 am - 6:00 pm Sat 10:00 am - 2:00 pm

• Diapers and Pads • Lift Chairs • Compression Stockings • Bathroom & Safety Aides • Catheters and Bags

• Diabetic Shoes • Wheelchairs and Walkers • Power Wheelchairs • Scooters • Hospital Beds

• CPAP/Resp. Supplies • Woundcare Pumps • Splints and Braces • and Much More...



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© 2008 Hilton Hotels Corporation Travel should take you places ®

Hampton Inn Silver Spring 8728 Colesville Rd, Silver Spring, MD 20910

301-588-5887 www.SilverSpring.HamptonInn.com

Double Tree/Silver Spring 8727 Colesville Road, Silver Spring MD 20910

301-589-5200 SilverSpring.DoubleTree.com

Homewood Suites Silver Spring 8728 Colesville Rd, Silver Spring, MD 20910

301-565-0005 www.SilverSpring.HomewoodSuites.com

Travel should give you choices. Located in Downtown Silver Spring, the Hilton family of brands offers THREE hotel choices for your

convenience, while traveling to Walter Reed National Military Medical Center (just 3 miles away). These three hotels, situated 1 mile inside the Capital Beltway, provide the options you need while traveli ng to the

Washington, DC area, including plenty of restaurants, shopping and METRO within 2 blocks.

Whether an extended stay, or just a few nights, Silver Spring has a room that is right for every tra veler. We look forward to being your host.

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The Right Choice in Home Health Care Caring for our community since 1992

Comprehensive Services - Private Duty Nursing - Skilled Nursing Visits - Therapy Visits PT/OT/ST

www.homehealthconnection.com HOTLINE: (800) 991-1442

Accredited by The Joint Commission


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MilitaryShoppers’

HHHH

HH HHHHHH

HHHH

guideMilitaryShoppers’

WALTER REED NATIONALMILITARY MEDICAL CENTER

Apartments . . . . . . . . . . . . . . . . . . .1-3

Assisted Living . . . . . . . . . . . . . . . . . .3

Attorneys . . . . . . . . . . . . . . . . . . . . . .3

Auto Dealers . . . . . . . . . . . . . . . . . .3-4

Barber Shops . . . . . . . . . . . . . . . . . . .5

Bowling . . . . . . . . . . . . . . . . . . . . . . .5

Car Pool Services . . . . . . . . . . . . . . .5

Child Care . . . . . . . . . . . . . . . . . . . . .5

Churches . . . . . . . . . . . . . . . . . . . . . .5

Credit Unions . . . . . . . . . . . . . . . . . . .5

Dentists - General . . . . . . . . . . . . . . .6

Electric Contractors . . . . . . . . . . . . . .6

Entertainment . . . . . . . . . . . . . . . . . .6

Fitness . . . . . . . . . . . . . . . . . . . . . . . .6

Home Health Care . . . . . . . . . . . . . . .6

Hotels / Motels . . . . . . . . . . . . . . .6-10

Housing . . . . . . . . . . . . . . . . . . . . . .11

Insurance . . . . . . . . . . . . . . . . . . . . .11

Lawyers . . . . . . . . . . . . . . . . . . . . . .12

Long Term Care . . . . . . . . . . . . . . . .12

Medical Equipment . . . . . . . . . . . . .12

Optometrists . . . . . . . . . . . . . . . . . . .12

Pet Shops . . . . . . . . . . . . . . . . . . . .12

Physicians & Surgeons . . . . . . . .12-13

Pizza . . . . . . . . . . . . . . . . . . . . . . . .13

Real Estate Sales - Residential .14-15

Restaurants . . . . . . . . . . . . . . . . . . .15

Schools - Academic / Private . . . . . .15

Shopping Centers & Malls . . . . . . . .16

Ticket Sales - Entertainment . . . . . .16

Transportation Services . . . . . . . . . .16

Truck Accessories . . . . . . . . . . . . . .16

Urgent Care . . . . . . . . . . . . . . . . . . .16

2012 COMPRINT MILITARY PUBLICATIONS - WRNMMC PAGE 1

NNMC_YP_2012.qxp 11/18/2011 4:38 PM Page 1

2 PAGE 2012 COMPRINT MILITARY PUBLICATIONS - WRNMMC


2012 COMPRINT MILITARY PUBLICATIONS -WRNMMC PAGE 7


2012 COMPRINT MILITARY PUBLICATIONS -WRNMMC PAGE 13



The appearance of advertisements in this publication, including inserts or supplements, does not constitute endorsement by the Department of Defense, the Department of the Navy, or Comprint Mil-itary Publications of the products or services advertised. Everything advertised in this publication shall be made available for purchase, use, or patronage without regard to race, color, religion, sex, na-tional origin, age, marital status, physical handicap, political affiliation, or any other non-merit factor of the purchaser, user, or patron. All housing advertised in this publication is subject to the Feder-al Fair Housing Act of 1968 and to the Federal Civil Rights Act of 1966. These two laws make it illegal to discriminate or to advertise “any preference, limitation, discrimination, based on race, color, re-ligion, sex, or national origin.” This publisher will not knowingly accept any advertisement for real estate which is in violation of the law. Our readers are informed all dwellings advertised in this publi-cation are available on an equal opportunity basis.


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Conveniently Located 2 1/2 miles north of I-495 & Less than 3 miles to WRNMMC

Included Amenities

Oversized 2 & 3 Story

Rental Townhomes on Beautifully Landscaped Grounds

q Pre-wired for FIOS cable & high-speed internet

q Newly redesigned kitchen & appliances

q Hardwood floors w/inlay

q Ceramic tiled bath

q 2 " Plantation blinds

q Cherry finish kitchen cabinetry

q Self-cleaning ranges

q Side-by-side refrigerator/freezer

q Garbage disposal

q Stainless steel sinks

q Built in Microwave

q Dishwasher

q Full-size washer & dryer

q Private entry patio w/additional storage

11300 - 11476 Connecticut Avenue

Kensington, MD 20895

www.rcptownhomes.com 301-949-4466

• 2½ & 3½ Baths • 3, 4 & 5 Bedrooms • 1,400 to 2,100 sq. ft.

INFORMATION, TICKETS & TRAVEL (ITT) BOWLING CENTER

QUALITY OF LIFE PROGRAMS

AND FACILITIES

FITNESS CENTER

LIBERTY ZONE WARRIOR CAFÉ

CHILD DEVELOPMENT CENTERS

MORALE, WELFARE & RECREATION

NAVAL SUPPORT ACTIVITY BETHESDA

B LDG . 56 B LDG . 2 M AIN H OSPITAL

B LDG . 17

B LDG . 11

B LDG . 26 AND B LDG . 62

B LDG . 62

nsa bethesda base guide 2012

Documents

public affairsphotography

nsa bethesda

public affairs bernard

public affairsdave dickinson

public affairscat debinder

public affairskatie

public affairsmc2 john

navalsupport activity