NTIS Fedworld E-commerce

Bob Bunge

FedWorld Information Manager

National Technical Information Service

Department of Commerce

FedWorld E-commerce

• Background

• Accomplishments

• Lessons Learned

• Future Direction

Background

• National Technical Information Service– http://www.ntis.gov

• FedWorld Services– http://www.fedworld.gov

Accomplishments

• Functional Categories– Subscriptions– Sale of Documents– Online Delivery– Cryptography

Accomplishments

• Online Subscription Systems– World News Connection– Government Research Center– E-Alerts about new NTIS documents

Accomplishments

• Online Product Sales– OrderNow - “90 day Window”– NTIS Documents/Products

Accomplishments

• Online Delivery– E-Alerts– US Industry & Trade Outlook

Accomplishments

• Digital Signatures & Encryption– NIH Grants– DOT Grants

Lessons Learned

• Legacy Integration

• Template based interface

• Tools versus Applications

• Infrastructure versus Features

Lessons Learned

• COIN– subscriptions management– product search management– centralized product description– shopping cart functions– credit card purchases– document download

Lessons Learned

• Coin Benefits– Reduces development effort– Fosters creativity

Lessons Learned

• Public Acceptance– Internet versus telephone– 100% growth of online orders each month

• Cost Effective– Initial Investment– Scalability

Future Direction

• More!

• Business Transactions

• Information Collection

• Digital Signature Technology

Contact Info

• http://www.fedworld.gov

• bbunge@fedworld.gov

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