nuke suite starter guide 2015 english
TRANSCRIPT
A powerful platform to grow your online communities, build engagement, measure results and drive conversions
www.nukesuite.com
Nuke Suite is an integrated social marketing for global brands.
What is Nuke Suite?
One platform to get the best of social
A comprehensive set of toolsfor social marketing
Nuke Suite is an integrated social marketing for global brands.
ENGAGE
ANSWER
ANALYSE
ENRICH
LISTEN
CONVERT
Manage conversations across all social accounts
Turn social media into a true customer service channel
Track and analyse all activities across your social pages
Capture social audience & enrich fan experience with social apps
Measure your online presence & eReputation across the entire web
Transform collected data into actionable conversion
Let’s get started!
Add your Facebook pages, your Twitter, Instagram and Pinterest accounts to manage them all through Nuke Suite
www.nukesuite.com
Note you can only add the number of pages that the license you choose permits
Twitter connectInstagram connect
Facebook connect
Adding pages and accounts
See your personal profile, modify your password and manage your users
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Manage your accounts and users
Select Engage, Answer, Analyse, Enrich and/or Convert for each account added. You can see the licences
auto-updated with each selection.
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Manage your accounts
EngageEfficiently publish to your communities
Select networks, content and specify
parameters
Publish now, plan or send for validation
Publish on multiple networks in one click
Nuke Suite makes it easy to create and plan publications
Soon to come
Instagram & Pinterest APIs do not allow publication via platforms for the moment.
Restrict publications or target users by country, language,
etc.Automatically
generate shortened URL
Use the calendar to overview and plan your publications
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Get an overview & manage publications
Filter by network, account, status or tag
Create a planned publication in one
click
Have a quick overview of all publications
status, author, comment & history etc.
Publication approval flow for team collaboration
Comments, history and notifications
Advanced post approval tools
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Publication validation made easy
Tags for publication result measure
Upload any files and organise with folders
Define sharing rights for each piece of
content
Up to 5GB of content storage for
publications
Upload & share contents with your team mates, agencies or clients
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Organise and share contents to be published
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Create template for your community managers
Save any publication as a template incl. text, visual, links
Create a new publication from a shared template
Create publication template and share with team
AnswerGet the best report to analyse and
communicate results
Closely follow user actions in a universal feed
Directly manage users’ publications: comments, likes, replies, hide, delete
etc.
Personalise your feed - filter by network, account
and content type
Get user feedback as soon as it’s posted to reply faster
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Manage user feedbacks effortlessly
Access users’ profile on Facebook and Twitter
See user influence with number of followers/friends
Get user bio and details and profile link
See user profile and understand his proximity with the brand
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Get to know your users and clients
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Easily share user feedback with colleagues (e.g. customer care)
Assign any users’ content from newsfeed to a
colleague
Define answer deadline and priority
Follow all assigned tasks and their resolution status
and get notification for each change
Be sure the right person gives the right answer to client
Archive task when done
Create personalised alerts from keywords or by user-
defined timescales
Get alerts whenever a comment requires
moderation
Realise user content moderation with alerting
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Never miss any comments about your brand
AnalyseThe best report to analyse and
communicate results
Create reports for one or more accounts with one
click
Select a suggested period or choose a custom one
Export data into excel files
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Generate a complete report in one click
Analyse community insights in detail
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Track all your community evolution over a period
Follow your community size
Track community evolution over time
Identify best publications & ambassadors
You can select several accounts hereSoon to come
Get exhaustive insights for your social accounts
Follow account reach & impressions
Follow account publications & interactions
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Get an analysis of account engagement
Get exhaustive insights for your social accounts
Follow account interactions in detail (likes, comments,
shares, RT etc.)
Get best publications & ambassadors
Get community size predictions
Get best time for users’ presence
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Smart insights: how to get the most interactions with your community
Get exhaustive insights for your social accounts
See when account is publishing
See what account is publishing and what should
be publishing
Easily compare you and your competitors’ results
Save your comparison to get regular reports and
export data
Create comparisons for Facebook, Twitter,
Instagram & Pinterest
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Compare your social network accounts with your competitors’
Watch competition and adapt your strategy
Compare your number of fans/followers and its
evolution
See the activity rate for your page, compare it and its evolution against your
competition
See and compare your posting activity and how
engaging your posts are vs your competitors
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Compare Facebook, Twitter, Instagram and Pinterest presences for you & your competitors
Data Monitoring
Follow organic, paid and viral reach
Get all interactions: likes, comments, shares, clicks
Analyse & compare engagement rate
Get exhaustive insights for each publications with detailed stats for reach, interactions and engagement
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Improve your community management
EnrichCreate stunning social experiences and
collect user data
Select a template, create the app and customise
visuals and text
Create and customise apps for your Facebook pages using any of the 15 available templates
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Launch applications
Set data you want to collect via the form
Get insights and export data when application is
done
Application guide and PSD are provided in Help section for each application template
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15 app templates to recruit, animate and qualify usersEnrich
Create applications
Social Content apps Social Contest apps Social Quiz apps
The instant win app lets fans try their luck for prizes, and find out immediately whether they have won.
13. Instant Win
Quiz lets you ask your fans questions and hold a prize draw for participants.
12. Quiz
Increase fans, enhance your brand voice, and capture usable data with engaging personality tests.
14. Personality test
Entertain your fans through a fun, speed-based contest.
15. Photo Match
Grow and engage your fan base with a viral sweepstakes on Facebook.
16. Sweepstakes
Insert any piece of your web content into a Facebook application.
3. Landing Page
Recreate a web page on a Facebook app by pasting HTML content.
1. Web Page
Enter fans into any contest and capture user data with a user form app.
2. Entry Form
Create a Facebook app showcasing your brand’s Spotify playlist.
4. Spotify Playlist
Publish several apps within the same portal on Facebook.
5. Portal
Push content and product on a Facebook to generate traffic to your website.
6. Social Commerce
Invite your fans to publish their own pictures and get them to invite their friends to vote.
7. Photo Contest
Launch your own Instagram contest and get your community to vote for the best photo.
8. Instagram contest
Create a song or playlist contest app for your fans with Soundcloud.
9. Music Contest
Give the power to your fans by letting them vote for their favorite videos.
10. Video Voting
Publish content and invite fans to re-tweet. The more they re-tweet the better the prizes they can win.
11. Twitter Contest
Use Nuke Suite’s innovative Smart Data
Capture tool to collect user information with a dynamic
form system
Define data you want to collect and set up operations all along the year which will consolidate users according
to what information you have already
Ongoing collection of valuable user data
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Smart Data Capture
Increase user loyalty with Facebook notification
campaign
Use segmentation created in Nuke Suite to target
specific users
Manage campaign according to click-through-rate. Nuke Suite alerts you
when CTR is too low
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Create and manage targeted notifications for a Facebook application
Activate fans with targeted notification campaigns
ConvertFeed your CRM existing tool with social data
Access user public information: name, profile
image and language
Get activity on a page: posts, likes, comments,
shares
Check user engagement rates
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Access data for your fans and followers
Fans & followers consolidation
All information given by the user to qualify to
participate
Create a segment from fan or follower list
Create a custom audience from an external file
(client,prospects)
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Create and use user-based segments
Fans & followers segments
Use segment for notifications campaigns or application personalised
experience
Create segments for your fan base
Add your product catalogue and define segments for
each product
The application dynamically displays products based on
social profile data
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Target fan segments with a personalised Facebook application
Personalise user experience & improve conversions
SupportNuke Suite gives you human support
Nuke Suite offers best-in-class support, including:
Exhaustive Frequently Asked Questions
User guides & PSD templates for each
application
Video demonstration
www.nukesuite.com
Nuke Suite
Support by email & phone
