nurturing the journey: how to train and maintain …files.meetup.com/458848/2015-06-02 triagile...

Copyr i g ht © 2014, SAS Ins t i tu t e Inc . A l l r ights reser ve d .

NURTURING THE JOURNEY: HOW TO TRAIN AND

MAINTAIN YOUR ENTERPRISE ON AGILE PRACTICES TIM ARTHUR, DISTINGUISHED R&D PROGRAM MANAGER


This session is where it all comes together! where the rubber meets the

road. Tim Arthur will describe a technique in place at SAS that has proven to

be a popular and valuable to training new teams with agile, as well as a tool

for providing rich feedback to teams who’ve been practicing agile for years.

This is a must-attend for those looking to mature their enterprise. Attendees

will be depart having concrete materials and multiple options for use back at

their own workplace.

Presentation abstract

Hidden slide


Tim Arthur (PMP, PMI-ACP, CSM) has been with SAS 15 years and was

formerly with IBM (17) and the USAF (4). He’s managed multiple, global,

24×7 mission critical projects, successfully. His experience with management,

project, and program management converge into his overall role as SAS Agile

Champion, trainer, coach, and scrum-master. He earned his BS from Nova

Southeastern and MS from Georgia Tech. He enjoys writing about his work

experiences such as through the SAS.com blog, Sys-con, Stanford Strategic

Execution conference, PMI Global Congress, and ProjectManagement.com

(the 5 Ws, risk, project management myths, and collaboration). He’s married,

proud grandfather, avid photographer, biker, kayaker, and walker. He is a

catalyst for change, wherever he’s at be that work, church, or elsewhere such

as in co-leading the NC PMI Agile CoP or in co-founding JOYAMP.com.

Speaker bio

Hidden slide


Welcome &

Introduction

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AGENDA

Image from http://infinitumglobal.com/wp-

content/uploads/2015/02/painting_street_with_roller_400_

clr_6337.png


QUICK QUIZ

0 = None

1 = Very little

2 = Some but not enough

3 = Adequately, at best

4 = Significant amount, could be more

5 = We’re nailing it.

Our agile training content is very relevant, with a mix of industry

standards and our own customization.

Employees find our training beneficial and adoptable.


http://www.tagxedo.com/app.html


Guessing wrong

ambiguityconflict

Language disconnects

frustration

Failures

cooperationlanguage harmony

accord clarityInformed and aligned

Successes


Learning Paradigms Learning styles

Effectiveness styles

Cone of experience

The Forgetting curve

The Learning curve

Image from http://www.knowledgehi.com/thumbnails/detail/20121021/futurama%20professor%20farnsworth%201900x1200%20wallpaper_www.knowledgehi.com_26.jpg


Image from http://cayugasyracuse.org/files/6713/4683/8678/Learning_Style_Pentagon.jpg

Everyone learns differently.Few use only one style.

Mix it up.

Learning Styles


Image from http://www.agilemodeling.com/essays/communication.htm

Effectiveness Styles


Image from http://en.wikipedia.org/wiki/Edgar_Dale

Cone of Experience


Image from http://en.wikipedia.org/wiki/Forgetting_curve

https://www.trainingindustry.com/wiki/entries/forgetting-curve.aspx

Forgetting curve


Image from http://www.amazon.com/Crossing-Chasm-Marketing-High-Tech-Mainstream/dp/0060517123; http://www.intropsych.com/ch07_cognition/learning_curve.html

Fundamentals

Mastery

Proficiency

Continuous

learning and

improvement

The chasm,

Learning curve,

and S-curves


Continuous training is important.

Image from http://matthewjamestaylor.com/img/post/sharpening-pencils-standard-point.jpg


What we do at


2 day agile class (largely completed)

2 hour boot-camp Basic

knowledge

Continuous

re-enforcement

Agile Works

The HUB

Surveys

Project Management staff meetings

Email, dialogues, etc.

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EHFp5nwHNaWttv-1O2uFmowogszdaBce4Ir*qLOr2zQ5q-K*LTZJ-FwtX/01wrolodex1cta300x300.jpg

Specialized

learning

Specialized training sessions

Retrospectives/team learning

“Tips and tricks” quarterly meet-ups

Quarterly agile coaches meet-ups


New teams

boot-campVendor training

~Six months in

Special sessions

Rough order shown, not precise amounts.

Push

Pull

Both

Agile training at SAS


Pre-class

Class Post-class

- Casual interview a/o survey

- As needed, reading materials

- Suggest agenda and/or show

slides with leader

- Audience poll

- Lecture

- Exercises

- Coaching follow-up

- Team agreement

- Best practice: follow-up

3-6 months later

Pull-based Training


Boot-camp

content

1 hour lecture

1 hour practice


Lecture (40-45 slides)

Agenda topic Emphasizes

Introduction Positioning, historical merit

Why agile and what is it? - Agile Manifesto

- Industry acceptance

- Corporate values alignment

How does it work? Scrum mechanics

Who works on an agile team? Scrum roles, importance of teaming

How does the team communicate? F2F, standups mechanics and value

How is progress measured? Velocity, CFDs, burndowns, burnups

Tips Team agreements, coaching


Team Practices

Health Checks

Support

SAS AGILE

FRAMEWORK

• Training

• Coaching

• Tooling

• Team self-assessment

• Team

• Plan

• Sprint

• Demo

• Improve

Ag

ile M

an

ife

sto


Planning poker;

59-minute scrum project

Facilitate feedback after each

segment. Ask: - What did you observe?

- What did we just learn?

Exercises

http://itstaffing.matrixresources.com/clientservices/client-seminars/59-minute-scrum

http://www.energizedwork.com/weblog/2005/10/fun-at-a-59-minute-scrum

http://www.powershow.com/view1/8ccaa-ZDc1Z/SCRUM_59_minutes_Giovanni_Asproni_Rachel_Davies_powerpoint_ppt_presentation


Supplies

Bag


Proceed

carefully


compliance creativity

Entrenched thoughts

Standard

Original thoughts

Collaboration

Training Challenges


SHORT EXERCISE HELPING YOU APPLY THIS IN A REAL-WORLD SETTING

Instructions

• Please find a partner sitting next to you.

• First person explains: Here’s the key takeaway I learned and my

next steps.

• Second person does the same.

Questions?

• We’ll wrap-up with summary and group Q&A, after.


Image from http://ditio.net/wp-content/uploads/2011/11/Question-Mark.jpg; http://ditio.net/wp-content/uploads/2011/11/Question-Mark.jpg


Thank you!

nurturing the journey: how to train and maintain …files.meetup.com/458848/2015-06-02 triagile...

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