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About Nutritional Information

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  • Impact of Nutrition Labelling on Consumers Buying Behaviour

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    CHAPTER 1

    INTRODUCTION

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    1.1 INTRODUCTION

    Food industry in India

    India is the world's second largest producer of food next to China, and has

    the potential of being the biggest with the food and agricultural sector. The

    total food production in India is likely to double in the next ten years and

    there is an opportunity for large investments in food and food processing

    technologies, skills and equipment, especially in areas of Canning, Dairy

    and Food Processing, Specialty Processing, Packaging, Frozen Food

    Refrigeration and Thermo Processing. Fruits & Vegetables, Fisheries,

    Milk & Milk Products, Meat & Poultry, Packaged / Convenience Foods,

    Alcoholic Beverages & Soft Drinks and Grains are important sub-sectors

    of the food processing industry . Health food and health food

    supplements is another rapidly rising segment of this industry which is

    gaining vast popularity amongst the health conscious.

    India is one of the worlds major food producers but accounts for less than

    1.5 per cent of international food trade. This indicates vast scope for both

    investors and exporters. Food exports in 1998 stood at US $5.8 billion

    whereas the world total was US $438 billion. The Indian food industries

    sales turnover is Rs 140,000 crores (1 crore = 10 million) annually as at the

    start of year 2000. The industry has the highest number of plants approved

    by the US Food and Drug Administration (FDA) outside the USA.

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    India's food processing sector covers fruit and vegetables; meat and

    poultry; milk and milk products, alcoholic beverages, fisheries, plantation,

    grain processing and other consumer product groups like confectionery,

    chocolates and cocoa products, Soya-based products, mineral water, high

    protein foods etc. We cover an exhaustive database of an array of suppliers,

    manufacturers, exporters and importers widely dealing in sectors like the -

    Food Industry, Dairy processing, Indian beverage industry etc.

    The most promising sub-sectors includes -Soft-drink bottling,

    Confectionery manufacture, Fishing, aquaculture, Grain-milling and grain-

    based products, Meat and poultry processing, Alcoholic beverages, Milk

    processing, Tomato paste, Fast-food, Ready-to-eat breakfast cereals, Food

    additives, flavours etc.

    The Indian food industry is projected to grow by US$ 100 billion to

    US$ 300 billion by 2015. The food industry in India widely comprises of

    food production and food processing industry. Through our Food &

    Beverages products directory, you will get comprehensive and updated

    information on Indian manufacturers, exporters, wholesalers and suppliers

    of food products, health food, beverages, food ingredients, confectionery

    products, health foods, snacks and more.

    In India agricultural and dairy sectors have achieved remarkable successes

    over the last three and a half decades. Besides being one of the world's

    largest producers of food-grains, India ranks second in the world in the

    production of fruits and vegetables, and first in milk production providing

    much needed food security to the nation.

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    The accomplishments of the green and white revolutions have, however, not

    been matched by concurrent developments in supply chain management,

    and in new technologies for better processing, preservation, and storage of

    food. Pockets of shortages and near starvation, substantial wastages due to

    spoilage, quality deficiencies, and inadequate returns to the farmer are still

    very much in evidence.

    Increase in urbanization, improved standards of living, and the convenience

    needs of dual income families point to major market potentialities in the

    food processing and marketing sectors. This is also evident from the

    presence of several global foods giants and leading Indian industrial

    enterprises in the country's food processing sector, such as: Nestle India

    Ltd, Cadbury's India Ltd, Kelloggs India, Hindustan Lever Ltd, ITC-Agro,

    Godrej Foods and MTR Foods Ltd Besides, in the current globalized milieu,

    our surplus food production, as well as the increasing preference for Indian

    foods (in several regions of the world) need to be leveraged to achieve

    economic, and strategic objectives through exports. The Food and

    Agriculture Integrated Development Action (FAIDA) report (1997)

    prepared by McKinsey has estimated that, driven by changing consumer

    preferences, the annual consumption of 'value-added' foods alone would

    grow to Rs.225, 000 crores by 2007 larger than the entire manufacturing

    sector! A more recent report has stated an absolute revenue increase of Rs.

    900 billion in food manufacturing between 1993 and 2000. This is in

    contrast with Rs. 150 billion and Rs. 300 billion in the pharmaceutical and

    IT industries, respectively. Overall, the value of the Indian food industry has

    increased from Rs. 3.09 trillion in 1993-94 to Rs. 3.99 trillion in 2000-01.

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    The segments with the largest growth potential have been identified as

    dairy, wheat, fruits and vegetables, and poultry. This report has also

    identified some of the major challenges for the emerging food industry in

    India.

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    1.2 NUTRITION IN FOOD PRODUCTS

    Nutrition, nourishment, or aliment, is the supply of materials - food -

    required by organisms and cells to stay alive. In science and human

    medicine, nutrition is the science or practice of consuming and utilizing

    foods.

    Nutritional science studies how the body breaks food down (catabolism)

    and repairs and creates cells and tissue (anabolism) - catabolism and

    anabolism = metabolism. Nutritional science also examines how the body

    responds to food. In other words, "nutritional science investigates the

    metabolic and physiological responses of the body to diet".

    As molecular biology, biochemistry and genetics advance, nutrition has

    become more focused on the steps of biochemical sequences through which

    substances inside us and other living organisms are transformed from one

    form to another - metabolism and metabolic pathways.

    The human body requires seven major types of nutrients

    A nutrient is a source of nourishment, an ingredient in a food, e.g.

    protein, carbohydrate, fat, vitamin, mineral, fibre and water.

    Macronutrients are nutrients we need in relatively large quantities.

    Micronutrients are nutrients we need in relatively small quantities.

    Energy macronutrients - these provide energy, which is measured

    either in kilocalories (kcal) or Joules. 1 kcal = 4185.8 joules.

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    o Carbohydrates - 4 kcal per gram

    Molecule consist of carbon, hydrogen and oxygen atoms.

    Carbohydrates include monosaccharides (glucose, fructose,

    glactose), sisaccharides, and polysaccharides (starch).

    Nutritionally, polysaccharides are more favored for humans because

    they are more complex molecular sugar chains and take longer to

    break down - the more complex a sugar molecule is the longer it

    takes to break down and absorb into the bloodstream, and the less

    it spikes blood sugar levels. Spikes in blood sugar levels are linked

    to heart and vascular diseases.

    o Proteins - 4 kcal per gram

    Molecules contain nitrogen, carbon, hydrogen and oxygen. Simple

    proteins, called monomers, are used to create complicated proteins,

    called polymers, which build and repair tissue. When used as a fuel the

    protein needs to break down, as it breaks down it gets rid of nitrogen,

    which has to be eliminated by the kidneys.

    o Fats - 9 kcal per gram

    Molecules consist of carbon, hydrogen, and oxygen atoms. Fats are

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    triglycerides - three molecules of fatty acid combined with a molecule

    of the alcohol glycerol. Fatty acids are simple compounds (monomers)

    while triglycerides are complex molecules (polymers).

    o Fiber

    Fiber consists mostly of carbohydrates. However because of its limited

    absorption by the body, not much of the sugars and starches get into

    the blood stream. Fiber is a crucial part of essential human nutrition.

    For more details go to What is fiber? What is dietary fiber?

    o Water

    About 70% of the non-fat mass of the human body is water. Nobody is

    completely sure how much water the human body needs - claims vary

    from between one to seven liters per day to avoid dehydration. We do

    know that water requirements are very closely linked to body size,

    age, environmental temperatures, physical activity, different states of

    health, and dietary habits. Somebody who consumes a lot of salt will

    require more water than another person of the same height, age and

    weight, exposed to the same levels of outside temperatures, and

    similar levels of physical exertion who consumes less salt. Most

    blanket claims that 'the more water you drink the healthier your are

    not backed with scientific evidence. The variables that influence water

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    requirements are so vast that accurate advice on water intake would

    only be valid after evaluating each person individually.

    Micronutrients

    o Minerals

    Dietary minerals are the other chemical elements our bodies need,

    apart from carbon, hydrogen, oxygen and nitrogen. The term

    "minerals" is misleading, and would be more relevant if called "ions"

    or "dietary ions" (it is a pity they are not called so). People whose

    intake of foods is varied and well thought out - those with a well

    balanced diet - will in most cases obtain all their minerals from what

    they eat. Minerals are often artificially added to some foods to make

    up for potential dietary shortages and subsequent health problems.

    The best example of this is iodized salt - iodine is added to prevent

    iodine deficiency, which even today affects about two billion people

    and causes mental retardation and thyroid gland problems. Iodine

    deficiency remains a serious public health problem in over half the

    planet.

    o Potassium

    What it does - a systemic (affects entire body) electrolyte, essential

    in co-regulating ATP (an important carrier of energy in cells in

    the body, also key in making RNA) with sodium.

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    Deficiency - hypokalemia (can profoundly affect the nervous

    system and heart). Excess - hyperkalemia (can also profoundly affect

    t he nervous system and heart).

    o Chloride

    What it does - key for hydrochloric acid production in the

    stomach, also important for cellular pump functions.

    Deficiency - hypochleremia (low salt levels, which if severe can be

    very dangerous for health). Excess hyperchloremia (usually no

    symptoms, linked to excessive fluid loss).

    o Sodium

    What it does - a systemic electrolyte, and essential in regulating ATP

    with potassium. Deficiency - hyponatremia (cause cells to

    malfunction; extremely low sodium can be fatal). Excess -

    hypernatremia (can also cause cells to malfunction, extremely high

    levels can be fatal).

    o Calcium

    What it does - important for muscle, heart and digestive health. Builds

    bone, assists in the synthesis and function of blood cells.

    Deficiency - hypocalcaemia (muscle cramps, abdominal cramps,

    spasms, and hyperactive deep tendon reflexes). Excess -

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    hypercalcaemia (muscle weakness, constipation, undermined

    conduction of electrical impulses in the heart, calcium stones in

    urinary tract, impaired kidney function, and impaired absorption of

    iron leading to iron deficiency).

    o Phosphorus

    What it does - component of bones and energy processing.

    Deficiency - hypophosphatemia, an example is rickets. Excess -

    hyperphosphatemia, often a result of kidney failure.

    o Magnesium

    What it does - processes ATP and required for good bones.

    Deficiency - hypomagnesaemia (irritability of the nervous system

    with spasms of the hands and feet, muscular twitching and cramps,

    and larynx spasms). Excess - hypomagnesaemia (nausea, vomiting,

    impaired breathing, low blood pressure). Very rare, and may occur if

    patient has renal problems.

    o Zinc

    What it does - required by several enzymes Deficiency - short stature,

    anaemia, increased pigmentation of skin, enlarged liver and spleen,

    impaired gonad function, impaired wound healing, and immune

    deficiency. Excess - suppresses copper and iron absorption.

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    o Iron

    What it does - required for proteins and enzymes, especially

    hemoglobin. Deficiency - anemia. Excess - iron overload disorder;

    iron deposits can form in organs, particularly the heart.

    o Manganese

    What it does - a cofactor in enzyme functions Deficiency wobbliness,

    fainting, hearing loss, weak tendons and ligaments. Less commonly,

    can be cause of diabetes. Excess - interferes with the absorption of

    dietary iron.

    o Copper

    What it does - component of many redox (reduction and oxidation)

    enzymes. Deficiency - anaemia or pancytopenia (reduction in the

    number of red and white blood cells, as well as platelets) and a

    neuron-degeneration. Excess - can interfere with body's formation of

    blood cellular components; in severe cases convulsions, palsy, and

    insensibility and eventually death (similar to arsenic poisoning).

    o Iodine

    What it does - required for the biosynthesis of thyroxin (a form of

    thyroid hormone). Deficiency - developmental delays, among other

    problems. Excess - can affect functioning of thyroid gland.

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    o Selenium

    What it does - cofactor essential to activity of antioxidant enzymes.

    Deficiency - Keshena disease (myocardial necrosis leading to

    weakening of the heart), Kashing-Beck disease (atrophy degeneration

    and necrosis of cartilage tissue). Excess - garlic-smelling breath,

    gastrointestinal disorders, hair loss, sloughing of nails, fatigue,

    irritability, and neurological damage.

    o Molybdenum

    What it does - vital part of three important enzyme systems, xanthine

    oxidase, aldehyde oxidase, and sulfite oxidase. It has a vital role in

    uric acid formation and iron utilization, in carbohydrate metabolism,

    and sulfite detoxification. Deficiency - may affect metabolism and

    blood counts, but as this deficiency is often alongside other mineral

    deficiencies, such as copper, it is hard to say which one was the cause

    of the health problem. Excess - there is very little data on toxicity,

    therefore excess is probably not an issue.

    o Vitamins

    These are organic compounds we require in tiny amounts. An organic

    compound is any molecule that contains carbon. It is called a

    vitamin when our bodies cannot synthesize (produce) enough or

    any of it. So we have to obtain it from our food. Vitamins are

    Classified by what they do biologically - their biological and

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    chemical activity-and not their structure.

    Vitamins are classified as water soluble (they can dissolve in water)

    or fat soluble (they can dissolve in fat). For humans there are 4 fat -

    soluble (A, D, E, and K) and 9 water- soluble (8 B vitamins and

    vitamin C) vitamins - a total of 13. Water soluble vitamins need to be

    consumed more regularly because they are eliminated faster and are

    not readily stored. Urinary output is good predictors of water soluble

    vitamin consumption. Several water-soluble vitamins are

    manufactured by bacteria.

    Fat soluble vitamins are absorbed through the intestines with the

    help of fats (lipids). They are more likely to accumulate in the body

    because they are harder to eliminate quickly. Excess levels of fat

    soluble vitamins are more likely than with water soluble vitamins -

    this condition is called hypervitaminosis. Patients with cystic fibrosis

    need to have their levels of fat-soluble vitamins Closely

    monitored.

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    1.3 HISTORY OF NUTRITION LABELLING

    In the early 13th century, the king of England proclaimed the first food regulatory

    law, the Assize of Bread, which prohibited bakers from mixing ground peas and

    beans into bread dough. Ever since, it has been a cat and mouse game between the

    food industry and the public (fast forward to China 2008 cheap poisonous

    melamine in milk powder). In the US, food regulation dates back to early colonial

    times. Here is a brief overview of the last 150 years of government and industry

    food regulation:

    1862 President Lincoln launches the Department of Agriculture and the Bureau of

    Chemistry, the predecessor of the Food and Drug Administration.

    1906 The original Food and Drugs Act is passed. It prohibits interstate

    commerce in mis-branded and adulterated foods, drinks and drugs.

    1906 In the aftermath of The Jungle by Upton Sinclair, which detailed the

    horrendous sanitary and working conditions in the meatpacking industry, the

    Meat Inspection Act is passed.

    1924 The Supreme Court rules that the Food and Drugs Act condemns every

    statement, design, or device on a products label that may mislead or deceive,

    even if technically true.

    1938 A revised and expanded Federal Food, Drug, and Cosmetic (FDC) Act of

    1938 is passed. Highlights include: safe tolerances to be set for unavoidable

    poisonous substances, standards of identity, quality, and fill-of-container to be set

    for foods, and authorization of factory inspections.

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    1939 First Food Standards issued (for canned tomatoes, tomato pure, and tomato

    paste).

    1949 FDA publishes guidance to industry for the first time, called Procedures

    for the Appraisal of the Toxicity of Chemicals in Food, (aka the black book)

    1950 Oleomargarine Act requires prominent labelling of coloured oleomargarine,

    to distinguish it from butter. (Yes, swindlers tried to sell folks cheap margarine in

    the guise of butter.)

    1958 Food Additives Amendment enacted, requiring manufacturers of new food

    additives to establish safety. Going forward, manufacturers were required to

    declare all additives in a product.

    1958 FDA publishes the first list of food substances generally recognized as safe

    (GRAS).

    1962 President Kennedy proclaims the Consumer Bill of Rights. Included are the

    right to safety, the right to be informed, the right to choose, and the right to be

    heard.

    1965 Fair Packaging and Labelling Act requires all consumer products in

    interstate commerce to be honestly and informatively labelled, including food.

    1971 Artificial sweetener saccharin, included in FDAs original GRAS (generally

    recognized as safe) list, is removed from the list pending new scientific study.

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    1973 California Certified Organic Farmers (CCOF) is formed. Begins with 54

    farmers mutually certifying each others adherence to its own published publicly

    available standards for defining organic produce.

    1977 Bowing to industry pressure, the Saccharin Study and Labelling Act is

    passed by Congress to stop the FDA from banning the chemical sweetener. The

    act does require a label warning that saccharin has been found to cause cancer in

    laboratory animals.

    1980 Infant Formula Act establishes special FDA controls to ensure necessary

    nutritional content and safety.

    1980 The USDA Food and Nutrition Information Centre (FNIC) publish the 1980

    Dietary Guidelines for Americans. The guidelines are to be updated every 5 years.

    In 1980 there were 7 relatively simple guidelines. In the 2005 Dietary Guidelines

    for Americans, there were 41 recommendations in a 71 page booklet!!!

    1982 FDA publishes first red book (successor to 1949 black book), officially

    known as Toxicological Principles for the Safety Assessment of Direct Food

    Additives and Colour Additives Used in Food.

    1990 Nutrition Labelling and Education Act (NLEA) is passed. It requires all

    packaged foods to bear nutrition labelling and all health claims for foods to be

    consistent with terms defined by the Secretary of Health and Human Services. As

    a concession to food manufacturers, the FDA authorizes some health claims for

    foods. The food ingredient panel, serving sizes, and terms such as low fat and

    light are standardized. This is pretty much the nutrition label as we know it

    today.

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    1991 Nutrition facts, basic per-serving nutritional information, are required on

    foods under the Nutrition Labelling and Education Act of 1990. Food labels are to

    list the most important nutrients in an easy-to-follow format.

    1995 Saccharin Notice Repeal Act repeals the saccharin notice requirements of

    1977. People can get their saccharin without having to read about its risks.

    1995 American Heart Association initiates a food certification program including

    AHAs Heart Check Symbol to appear on certain foods. Criteria are simple low

    in saturated fat and cholesterol for healthy people over age 2. Oh and also, a

    certification payment to AHA by the food manufacturer. Now you know why

    sugary cereal is Heart Checked.

    1998 Transfair, the US Fair Trade organization is established, with a mission to

    build a more equitable and sustainable model of international trade that benefits

    producers, consumers, industry and the earth.

    2002 The 2002 Farm Bill requires retailers provide country-of-origin (COOL)

    labelling for fresh beef, pork, and lamb. After repeated debilitation and

    stakeholder pressures, the law would finally go into effect only 6 years later, on

    Oct 1, 2008, and even then with many loopholes.

    2002 The National Organic Program (NOP), enacted. It restricts the use of the

    term organic certified organic producers. Certification is handled by state, non-

    profit and private agencies that have been approved by the US Department of

    Agriculture (USDA).

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    2003 Announcement made that FDA will require food labels to include trans fat

    content. Labelling went into effect in 2006.

    2003 The FDA announced plans to permit the manufacturers of food products

    sold in the United States to make health claims on food labels which are

    supported by less than conclusive evidence. From significant scientific

    consensus before a claim can be made, industry can now rely on Some

    scientific evidence or Very limited and preliminary scientific research to make

    a health claim. Opponents criticize it as opening the door to ill-founded claims.

    Advocates believe it will make more information available to the public.

    2004 Passage of the Food Allergy Labelling and Consumer Protection Act.

    Requires labelling of any food that contains one or more of: peanuts, soybeans,

    cows milk, eggs, fish, crustacean shellfish, tree nuts, and wheat.

    2004 PepsiCo launches Smart spot designating the more nutritious of its

    products with an easy to spot symbol on the front of package. Baked Doritos in.

    Fried Doritos out.

    2005 Kraft launches Sensible Solutions, a similar initiative for its gamut of

    products including sugar-free Jello, vitamin water, and Nabisco toasted chips.

    2005 Presidents Choice launches Blue Menu to designate its healthier products.

    2006 Hannaford Brothers Supermarket Chain launches Guiding Stars intended to

    help customers choose healthy foods. Foods are ranked 0 to 3 stars, with three

    stars awarded to most nutritious foods. Only 20% of the supermarket stocked

    items are starred, but sales of these items increase by several percentage points.

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    Sept 2008 NuVal announced The nutritional value (NuVal) System scores food

    on a scale of 1 to 100. The higher the NuVal Score, the higher the nutrition of a

    food product. The score is based on a complex and *top secret* Overall

    Nutritional Quality Index (ONQI) that takes into account 30 different nutrients in

    food.

    Oct 2007 Kelloggs Launches Nutrition at a Glance based on the European

    Guideline Daily Amounts (GDA) system. Front of Package information includes

    daily percentage values for 6 nutrients: calories, total fat, sodium, sugars, vitamin

    A, and vitamin C.

    Oct 2008 Mars International launches GDA labelling of its foods and snacks in

    the US.

    Oct 2008 Smart Choices launched a pan industry effort to promote a

    standardized benchmark for front of package consumer information. Initial

    supporters include General Mills, Con-Agra, Coca-Cola, PepsiCo, and Unilever.

    January 2009 Healthy Ideas launched at Giant Foods and Stop & Shop

    supermarkets. Around 10% of the items qualify for this benchmark, developed by

    the grocers nutrition experts and based on FDA and USDA guidelines.

    January 2009 Sara Lee introduces Nutritional Spotlight front of package labels

    for bread, bun, and bagel products. This move is in contrast to an industry wide

    attempt by manufacturers to create a unified Smart Choice label. This label is

    similar to Mars and Kelloggs recent efforts.

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    January 2009 SuperValu introduces nutritionIQ shelf signage at its Albertsons

    stores. The colour-coded, easy-to-spot shelf tags, or cards, are supposed to aid

    shoppers in choosing low fat, high fiber and other good foods.

    January 2009 Regional Grocery Chain, United Supermarkets, Introduces TAG

    Nutrition Labelling Program. Five colour coded shelf labels point to Heart

    Healthy/Diabetes Management, Gluten-Free, Organic, Lean/Low-Fat for Meat

    and Dairy and Sugar-Free/Reduced Sugar products.

    June 2009- SuperValu introduces Healthy Elements program for its independent

    retail partners.

    Summer 2009 Smart Choices launches formally with several hundreds of

    products labelled with the green check mark. Froot Loops becomes the poster

    child for everything wrong with an industry backed nutrition rating system.

    October 2009 The FDA sends a Dear Manufacturer letter to boards of the

    Smart Choices Program and other Front of Pack nutrition rating systems, stating

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    its concern with the potential to mislead consumers. A week later the Smart

    Choices program suspends itself.

    January 2010 Whole Foods Adopts ANDI Rating System a new rating

    system for foods. There wasnt too much follow-up to this pilot and it seems to

    have fizzled away.

    October 2010 The Institute of Medicine recommends only 4 nutrients be

    considered when preparing front of pack labels: Calories, Saturated Fat, Trans-Fat

    and Sodium.

    December 2010 The USDA requires cuts of meat to display nutrition as well,

    starting in January 2012.

    January 2011 The Grocery Manufacturers Association announces Nutrition

    Keys, a new front-of-pack labelling system, just months before the FDA is to

    issue its guidance to industry on the matter. Preemption anyone?

    February 2011 Safeway announces Simple Nutrition shelf tags, boasting 22

    colourful encouragements for people to buy more, not less foods.

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    September 2011 The Grocery Manufacturers Association renames Nutrition

    Keys (See January 2011) as Facts Up Front, allocating a $50 million budget to

    promote this initiative and pre-empt any regulatory ruling on the matter.

    February 2012 Wal-Mart Launches its Great for you Seal of Approval. The

    standards are the most conservative to be seen from the food industry so far.

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    1.4 NUTRITION LABELLING IN INDIA

    The Ministry of Health and Family Welfare had, on September 19, 2008, notified the

    Prevention of Food Adulteration (5th Amendment) Rules, 2008, mandating packaged food

    manufacturers to declare on their product labels nutritional information and a mark from

    the F.P.O and/or Agmark (Companies that are responsible for checking food products) to

    enable consumers make informed choices while purchasing. Prior to this amendment,

    disclosure of nutritional information was largely voluntary though many large

    manufacturers tend to adopt the international practice

    1.5 WHATS NEXT FOR FOOD LABELS

    Every year new products are launched that make health claims. The functional food and

    drinks market has been one of the biggest success stories in the past decade, providing

    much-needed double-digit growth in the industry

    Consumers interest groups will continue to demand more visibility and more information

    from manufacturers. More data will become available, but translating the wealth of

    information to a decision at the supermarket shelf will not necessarily become easier for

    consumers. in the not too distant future.

    Visionaries see a day where each ingredient of every product on a shelf can be connected

    directly to the farm, factory, and other stakeholders involved in its processing. Now how

    do you fit all that information on a pack of gum?

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    CHAPTER-2

    REVIEW OF

    LITERATURE

    AND RESEARCH

    DESIGN

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    2.1 LITERATURE REVIEW

    Introduction

    Nutrition labelling on food products has emerged as a prominent policy tool for

    promoting healthy eating. As a health education intervention, prominent policy

    tool for promoting healthy eating labels have a broad reach and are present at the

    point of purchase, as well as when food is prepared or consumed. The display of

    nutritional information on pre-packaged foods is mandatory in most high-income

    countries. Varied and healthy diet is a base for maintaining good health of a

    human being where a single food item represents only a relative proportion to the

    whole diet or nutrition requirement. In the marketplace there are numerous pre-

    packaged foods labelled with nutritional and health claims. The main objective of

    the study was to establish the main motive of the Slovene consumers in the choice

    of the food products labelled with certain nutrition and health claims, their

    understanding of the relationship between the claim and health and to determine

    the degree of consumer information relative to the choice and perceived health

    benefit.

    The research is aimed at understanding how menu labelling impacts the

    purchasing behavior of customers, especially having nutrition information. This

    research shall focus on MTR specific products.

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    Purpose of Literature Review

    The main purpose of this Literature review is to arrive at the problem statement

    and understand the data that has been gathered so far in this particular field of

    Research.

    Methodology of Collecting the research data for literature review

    Various sources have been used for the purpose of literature review. They are:

    Internet websites

    E-magazine

    E-Journals

    Research Publications

    Articles

    All the above sources have been used for better understanding and analysis of the

    topic.

    Reading Nutrition Labels Assists Weight Loss, Improves Health

    The information you need to avoid foods which will encourage weight gain or

    promote poor health is required reading on every nutrition label.

    The problem is that many people are unable to decode the gibberish and

    misleading terms used to disguise the worst food ingredients. It seems as though

    there should be a special encyclopedia to help the consumer avoid the most

    dangerous health degrading components of their favourite processed food staples.

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    Finding the Proper Tools to Assist Weight Loss

    Of course, the best rule of thumb would be to eat food in their natural form, easily

    avoiding all the deadly sugar and processed carbs and chemicals hiding in most

    foods. Foods which will help you drop weight and promote health dont have an

    ingredient list or use names which are difficult to pronounce. The reality is that

    foods manufactured in a food laboratory are a part of our diet, and we need to

    become savvy about what is in the foods we eat to preserve health and lose

    weight.

    The results of a study published in the Journal of Consumer Affairs, found that

    people who want to lose weight are much more likely to read nutrition labels, and

    note that this may have an even larger impact on weight loss than regular

    exercise. There is still much confusion about serving size, sugar and carbohydrate

    content and ingredient listing for many who try to decipher the typical nutrition

    label. Understanding the buzz words to watch for will help you to drop weight

    and naturally promote health.

    Author: John Phillip

    Published: September 16, 2010

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    Impact of front-of-pack traffic-light nutrition labelling on

    consumer food purchases in the UK

    Front-of-pack traffic-light nutrition labelling has been widely proposed as a tool

    to improve public health nutrition. This study examined changes to consumer

    food purchases after the introduction of traffic-light labels with the aim of

    assessing the impact of the labels on the healthiness of foods purchased. The

    study examined sales data from a major UK retailer in 2007. We analysed

    products in two categories (ready meals and sandwiches), investigating the

    percentage change in sales 4 weeks before and after traffic-light labels were

    introduced, and taking into account seasonality, product promotions and product

    life-cycle. We investigated whether changes in sales were related to the

    healthiness of products. All products that were not new and not on promotion

    immediately before or after the introduction of traffic-light labels were selected

    for the analysis (n = 6 for ready meals and n = 12 for sandwiches). For the

    selected ready-meals, sales increased (by 2.4% of category sales) in the 4 weeks

    after the introduction of traffic-light labels, whereas sales of the selected

    sandwiches did not change significantly. Critically, there was no association

    between changes in product sales and the healthiness of the products. This short-

    term study based on a small number of ready meals and sandwiches found that

    the introduction of a system of four traffic-light labels had no discernable effect

    on the relative healthiness of consumer purchases.

    Authors: Gary Sacks1, Mike Rayner and Boyd Swinburn

    Published by Oxford University Press in 2009

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    Consumer understanding and use of nutrition labelling: a

    systematic review

    Do consumers look at nutrition labels?

    Seventy-four studies (72%) assessed whether consumers actually look at nutrition

    labels during food purchasing. Eight of these studies were judged to be of high (n

    3) or mediumhigh quality. We found that most consumers claimed to look at

    nutrition labels often or at least sometimes. Some claimed that looking at labels

    influences their purchases, especially for unfamiliar foods. Label readers reported

    using nutrition labels to avoid certain nutrients and to assess the specific nutrient

    content (particularly fat, calories and sugar) of different products. Reasons for not

    reading nutrition labels included lack of time, size of print on packages, lack of

    understanding of terms and concerns about the accuracy of the information.

    Although levels of self-reported label reading were found to be high,

    studies using verbal protocol analysis (a more objective method which elicits

    participants thoughts as they are undertaking a task, the task in these studies was

    to make usual and healthy shopping choices using nutrition labels) suggested

    that consumers may simply look at the nutrition information panel but not process

    the information further.

    ---------- Gill Cowburn and Lynn Stockley

    British Heart Foundation Health Promotion Research Group, Department of

    Public Health, University of Oxford, Old Road Campus, Headington, Oxford

    OX3 7LF, UK

    Submitted 29 March 2004: Accepted 5 August 2004.

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    Nutrition labelling: issues and policies

    Nutrition labelling of food products has received considerable attention in the

    marketing literature due to increasing consumer interest in health and diet issues.

    Nutrition labelling of food products is intended to enable informed consumer

    choices and stimulate the consumption and production of healthful products.

    Reviews nutrition labelling research, organises the literature, and discusses

    implications for policy makers, managers and researchers. Analysis of the

    literature suggests heterogeneous utilisation and comprehension of on-pack

    nutrition information by consumers. The effectiveness of nutrition labelling

    depends also on the organisation and presentation of the information, implying

    the importance of regulatory issues. The topic is rich in public and marketing

    policy implications and provides several opportunities for further research.

    Title: Nutrition labelling: issues and policies

    Author(s): George Baltas, (Athens University of Economics and

    Business, Athens, Greece)

    Citation: George Baltas, (2001) "Nutrition labelling: issues and policies",

    European Journal of Marketing, Vol. 35 Iss: 5/6, pp.708-721

    Article type: Literature review

    Front-of-Package Nutrition Labelling An Abuse of Trust by

    the Food Industry?

    A public health objective of front-of-package labels is to offer consumers quick

    and easy insight into the nutritive value of, and risks associated with, the product

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    in front of them. Effective front-of-package information would permit rapid

    evaluation of the relative merits of several similar products available on a

    supermarket shelf. The traffic-light system may permit such an assessment,

    allowing purchasers to consider how best to maximize the proportion of green-

    and yellow-stamped items in their food cart and minimize the proportion of

    packages with red stamps.

    A mantra of the food and beverage industry is that there is no bad food. Even if

    that were true, there still would be better and worse or more healthful and less

    healthful foods. The traffic-light system facilitates such a relative assessment and

    thus may promote more informed decision making. In addition, the greater value

    of the traffic-light approach may lie in its ability to motivate manufacturers to

    reformulate their food products to diminish red classifications and, in so doing, to

    improve the overall healthfulness of the food supply.

    --------Kelly D. Brownell, Ph.D., and Jeffrey P. Koplan, M.D., M.P.H.

    N Engl J Med 2011; 364:2373-2375

    Source Information: From Yale University, New Haven, CT (K.D.B.); and

    Emory University, Atlanta (J.P.K.).

    DOES NUTRITIONAL LABEL USE AFFECT PURCHASING

    BEHAVIOR?

    Derby and Levy (2001) report that, in the 1990 Diet and Health Survey, one-third

    of consumers said they had changed their decision to buy a product because of the

    information on the nutrition label. The same authors report that in another survey

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    in 1995, almost 48% of consumers reported that they changed their purchasing

    behavior due to nutritional labels. Furthermore, they cite a 1996 survey where

    one-third of those interviewed said that they stopped buying a product that they

    had regularly purchased and used because they read the nutrition label, and one in

    four started to buy or use a product not used before based on the nutrition label,

    with fat being the main information that influenced their decision.

    In accordance with the previously reported results, Abbott (1997), Hawkes

    (2004), and Shine, OReilly, and OSullivan (1997b) found that nutrient

    information does affect food choice. The most common reason cited for use of

    this information was the avoidance of negative nutrients (Shine, O'Reilly, and

    O'Sullivan, 1997b). Fur-thermore, Baltas (2001a) found that nutritional

    information affected brand choice. In other studies, results suggest that labelling

    of food products, with respect to their nutritional characteristics along with an

    information campaign to educate consumers, can significantly affect consumer

    behavior (Teisl, Bockstael, and Levy, 2001; Teisl and Levy, 1997). Kreuter et al.

    (1997) conducted a survey in a clinical setting and results revealed that patients

    eating diets lower in fat were much more likely than patients whose diets were

    higher in fat, to report that nutritional labels influenced their food purchasing

    decisions.

    Overall, it appears that nutritional label use affects purchasing behavior because it

    influences valuations and per-ceptions of the product. In that context, several

    surveys have studied the effect that claims create on personal evaluations. Derby

    and Levy (2001) report that in the 1990 FMI (Food Marketing Institute) Trends

    Survey, 73% of the sample said that health claims influenced their purchase

    decisions, even though only 8% considered health claims very believable. Health

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    claims in the front of the package also create more favourable judgments about

    the product (Levy and Fein, 1998) because these claims also lead to truncated

    information search (Roe, Levy, and Derby, 1999). When a product features a

    health or content claim, respondents view the product as healthier and state that

    they are more likely to purchase it, independent of their information search

    behaviour (Roe, Levy, and Derby, 1999). Ippolito and Mathios (1991) found that

    consumers increased their fibre cereal consumption once cereals producers were

    allowed to advertise the associated health benefits. In contrast to the above,

    claims do not affect product evaluations or purchase intentions, and there is a

    weak effect of inclusion of a health claim on dis-ease risk perceptions (Garretson

    and Burton, 2000).

    One needs to also keep in mind that consumers have to choose between myriads

    of food to consume every day. These foods carry complex combinations of

    nutritional and taste characteristics.

    Authors:

    Andreas C. Drichoutis Agricultural University of Athens

    Panagiotis Lazaridis Agricultural University of Athens

    Rodolfo M. Nayga, Jr. Texas A&M University

    Impact of Nutritional Labelling on Consumer

    Buying Behaviour

    Nutritional label plays an important role in providing the relevant nutrition

    information to consumers. Inclusion of a nutritional label on food items may ban

    important packaging decision for the Sri Lankan food processors. Hence, a study

    was conducted with a view of identifying the market for nutritional labelling and

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    the factors that influence the consumer willingness-to-pay for nutritional

    labelling. Data were collected from a random sample of 90 consumers selected

    from three supermarkets -Dhanasiri, Cargills Food City and Royal Garden Mall -

    located in Kandy.

    Market for nutritional labelling were identified by exploring data and a logic

    method of analysis was performed to identify the factors that influence the

    willingness-to-pay for nutritional information on food items. A significantly

    greater proportion of individuals in the age category 36 to 50 years, individuals

    with tertiary education, individuals with special dietary status and households

    with less than four members were willing to pay more for the nutritional labels.

    Logic analysis showed that gender, level of education and special dietary status

    have a significant positive effect and the household size has a significant negative

    effect on the willingness to pay for nutrition information. Accordingly, it could be

    stated that incorporation of a nutritional panel in the package would enhance the

    demand for food products and it would be an appropriate strategic task for the

    local food processors.

    ............. P.H.K.Prathiraja and A.Ariyawardana

    Impact of different food label formats on healthiness evaluation

    and food choice of consumers: a randomized-controlled study

    Different food label formats differ in the understanding of consumers. The current

    study shows, that German adults profit most from the multiple traffic light labels.

    Perceived healthiness of foods is influenced by this label format most often.

    Nevertheless, such changes in perceived healthiness are unlikely to influence food

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    choice and consumption. Attempts to establish the informed consumer with the

    hope that informed choices will be healthier choices are unlikely to change

    consumer behaviour and will not result in the desired contribution to the

    prevention of obesity and diet related diseases.

    ......... Ingrid Borgmeier and Joachim Westenhoefer

    Public Health Research Group, Department of Health Sciences, Faculty of Life

    Sciences, Hamburg University of Applied Sciences, Lohbruegger Kirchstrasse

    65, 21033 Hamburg, Germany.

    Received January 2, 2009; Accepted June 12, 2009.

    Assessing the impact of menu nutrition labelling law

    Kiara Dennis, 21, took a break from her turkey breast sandwich to say that she

    never looks at the calories listed on the menu board at Subway on North Broad

    and Spring Garden Streets. At 30th Street Station, Nancy Callahan, 65, vividly

    recalled the first time she noticed the calorie listings at Starbucks, where she

    always ordered a healthy- tasting scone: "It was almost 500! I couldn't believe it."

    Now she buys lower- calorie choices that are actually sweeter. One year after

    Philadelphia introduced the strictest menu-labelling law in the country, the impact

    depends on whom you ask. The federal government on Wednesday is expected to

    announce details of a national version that is weaker in some ways and stronger in

    others.

    ............. Don Sapatkin, Inquirer Staff Writer

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    Nutritional labelling and point-of-purchase signs influence

    Healthy food choices:

    A pilot study of a Point-of-Purchase (POP) program was shown to influence the

    purchasing behaviours of a multi-ethnic college population shopping at an on-

    campus convenience store. The results are reported in "Point-of-Purchase

    Nutrition Information Influences Food-Purchasing Behaviours of College

    Students: A Pilot Study" by Marjorie R. Freedman, PhD, and Rachel A. Connors,

    MS, from the Department of Nutrition, Food Science & Packaging, San Jose State

    University.

    "This research indicates that a simple logo helped students identify healthful food

    choices, and positively influenced food choice," commented Professor Freedman.

    "It would be interesting to determine if a combination of point-of-purchase

    nutrition information, coupled with economic incentives (e.g. lower prices for

    healthier foods) would further drive consumers to choose these healthier food

    items. We must aggressively test such options in light of the increasing threat of

    obesity to the health of our society."

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    2.2 PROBLEM STATEMENT

    In the case of packed food industry, menu labelling with respect to nutritional

    details has become an important aspect of major brands. This intrigues us to ask

    the following questions upon which this research is being conducted. They are,

    Whether menu labelling plays a vital role in the purchase of packed

    food products by customers?

    Whether companies are providing the details about the ingredients and

    nutrients of products accurately and in an appealing way?

    2.3 SCOPE OF THE STUDY

    The scope is limited to the extent of the place, time and the information

    collected during the project. It is done as a part of academic study. The scope of

    the study is limited to information provided by customers.

    The research will broadly cover the areas pertaining to the preference,

    choice and perception of customers with the aspects related to food products

    having menu labelling with nutritional details. This research focuses mainly on

    MTR Instant products. It is restricted to married women aged between twenty

    five to forty.

    2.4 OBJECTIVES

    The main objectives of this research are to determine

    The impact of menu labelling on consumers buying decisions at the

    time of purchase

    Consumer awareness about nutritional significance of products

    Expectations of the customers regarding menu labelling

    Choice of brand of customers with respect to nutrition labelling

    Satisfaction level of customers with respect to packaging of MTR

    Instant food products

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    2.5 HYPOTHESIS

    A hypothesis is a proposed explanation for a phenomenon

    Tools used for hypothesis:

    A chi-square test is any statistical hypothesis test in which the test statistic has a

    chi-square distribution when the null hypothesis is true, or any in which the

    probability distribution of the test statistic (assuming the null hypothesis is true)

    can be made to approximate a chi-square distribution as closely as desired by

    making the sample size large enough.

    Pearsons chi-square test: Pearson's chi-square (2) test is the best-known of several chi-square tests

    statistical procedures whose results are evaluated by reference to the chi-square

    distribution. Its properties were first investigated by Karl Pearson. It tests a null

    hypothesis that the frequency distribution of certain events observed in a sample

    is consistent with a particular theoretical distribution. The events considered must

    be mutually exclusive and have total probability 1. A common case for this is

    where the events each cover an outcome of a categorical variable. A simple

    example is the hypothesis that an ordinary six-sided die is "fair", i.e., all six

    outcomes are equally likely to occur. Pearson's chi-square is the original and most

    widely-used chi-square test. The first step in the chi-square test is to calculate the

    chi-square statistic. The chi-square statistic is calculated by finding the difference

    between each observed and theoretical frequency for each possible outcome,

    squaring them, dividing each by the theoretical frequency, and taking the sum of

    the results.

    Source: n.wikipedia.org/wiki/Pearson's_chi-squared_test

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    Where

    Oi = an observed frequency;

    Ei = an expected (theoretical) frequency, asserted by the null

    hypothesis

    n = the number of possible outcomes of each event.

    The chi-square statistic can then be used to calculate a p-value by comparing the

    value of the statistic to a chi-square distribution. The number of degrees of

    freedom is equal to the number of possible outcomes, minus 1.

    Pearson's chi-square is used to assess two types of comparison:

    Tests of goodness of fit and

    Tests of independence.

    A test of goodness of fit establishes whether or not an observed frequency

    distribution differs from a theoretical distribution. A test of independence assesses

    whether paired observations on two variables, expressed in a contingency table,

    are independent of each other for example, whether people from different

    regions differ in the frequency with which they report that they support a political

    candidate. A chi-square probability of 0.05 or less is commonly interpreted by

    applied workers as justification for rejecting the null hypothesis that the row

    variable is unrelated (that is, only randomly related) to the column variable. The

    alternate hypothesis is not rejected when the variables have an associated

    relationship. A chi-square test may be applied on a contingency table for testing a

    null hypothesis of independence of rows and columns. The observed values are

    present in the table. The expected values are calculated using the formula:

    E = (Row total x Column Total) /Grand Total

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    Then the (O-E) values are calculated. Then (O-E) 2 / E is calculated. The value

    obtained is the Chi-square value. The null and alternate hypothesis values are

    calculated.

    If the alternate hypothesis is less than the null hypothesis then

    accept the null hypothesis.

    If the alternate hypothesis is greater than the null hypothesis then

    reject the null hypothesis.

    2.6 RESEARCH METHODOLOGY

    Research Methodology is an organized and systematic way of finding answers to

    Questions

    Type of Research:

    The research is exploratory in nature because its main focus is to explore how

    Menu labelling impacts the consumer buying, with adequate investigation. It is

    also analytical in nature because it facilitates analysis of the details provided by

    respondents in a scientific way using tools such as tables and graphs. The data for

    the Research conducted are:

    Primary data which is obtained through questionnaires distributed

    directly

    Secondary data which is obtained from secondary sources such as

    Magazines, Journals and periodicals conducted in this area from

    libraries and internet.

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    Data analysis has been done on Primary data and inference shall be drawn from

    the analysis performed on the same.

    Sampling technique:

    Qualitative Research involves Non-Probability sampling. Thus here the technique

    used is non-probability sampling- where a little attempt is made to generate a

    representative sample. In non-probability sampling, the probability of selecting

    population elements is unknown.

    This type of sampling procedure has been adopted because it satisfactorily meets

    the sampling objectives. It also reduces the time consumed and costs involved.

    Carefully controlled non-probability sampling often seems to give acceptable

    results.

    Sampling method:

    The method used is convenience sampling. This is the easiest and cheapest

    method to conduct hence, the convenience. Convenience Sampling has been

    used for the purpose of the study so that the sample could be collected from

    married women based on the convenience of the researcher.

    3.7 SAMPLE SIZE

    Population: Total population in the city of Bangalore is 84, 25,970.

    Sample frame: The total population of women in Bangalore is about

    4400000(approx). Married women aged between 25 to 40 forms our sample

    frame.

    Sampling unit: For this study non probability sampling is used and 40 married

    women in Bangalore were chosen at convenience as respondents, from the area

    of Yelahanka and surroundings.

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    Instrumentation Techniques:

    Questionnaires were the instruments used to collect data. A questionnaire is a

    research instrument consisting of a series of questions and other prompts for the

    purpose of gathering information from respondents.

    A set of questions were developed to gather information from the respondents to

    achieve the objectives of the research.

    Data Collection:

    The data for the research have been collected from married women in Bangalore.

    Primary Data Primary Data is collected using methods such as interviews and

    questionnaires.

    Secondary Data All methods of data collection can supply quantitative data or

    qualitative data. Quantitative data may often be presented in tabular or graphical

    form. Secondary data is the data that has already been collected by someone else

    for a different purpose like paper-based sources, Electronic sources, Official etc.

    2.7 LIMITATIONS OF THE STUDY

    The research is subject to Bangalore city only.

    The research focuses only on MTR packed food products.

    The research may not be comprehensive due to time constraints.

    The sample size is restricted to 100.

    Sample size is just a representative of the actual population and hence the

    results cannot be generalized.

    The data provided by the respondents may not be completely true and

    accurate.

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    CHAPTER-3

    BUSINESS

    PROFILE OF

    MTR

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    3.1 COMPANY PROFILE OF MTR

    HERITAGE OF MTR

    MTR has a rich heritage. Their tradition of food and hospitality began in 1924

    with the establishment of the Mavalli Tiffin Room by the Maiyya family in

    Bangalore, India. This restaurant is a city landmark today and people still stand in

    queue to savour its unique, completely authentic dishes. Over the years, they have

    played proud host to many distinguished personalities who dropped by for the

    excellent coffee and the stimulating conversation. Culinary secrets have been

    protected and handed down over the generations and the food is based on truly

    authentic recipes from their region of origin. MTRs journey to Indias premier,

    processed food company has been marked by innovation and the adoption of new

    technology. However, every MTR product will always embody the tradition of

    unmatched taste, purity and quality.

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    MTR Foods Limited is amongst the top five processed food manufacturers in

    India. They manufacture, market and export a wide range of packaged foods to

    global markets that include USA, UK, Australia, New Zealand, Malaysia,

    Singapore, UAE and Oman.

    Starting with the legendary MTR restaurant in Bangalore, Indias Silicon Valley,

    MTR now offer ''complete meal solutions. Their wide range of products include

    ready-to-eat curries and rice, ready-to-cook gravies, frozen foods, ice cream,

    instant snack and dessert mixes, spices and a variety of accompaniments like

    pickles and papads.

    MTRs deep understanding of culinary expectations and needs has resulted in

    many new and innovative products. Their investment in infrastructure and

    technology ensures that they scale rapidly and bring these to market. Today,

    consumers across the globe count on MTR to bring them all-natural, wholesome

    and delicious food that is also convenient and no-fuss.

    MTR has also expanded our retail presence significantly: contemporary 'Namma

    MTR' and MTR kiosks now serve delighted consumers across Bangalore and

    Chennai.

    NAMMA MTR

    Namma MTR is a unique retail chain that allows customers to experience the

    wide MTR range. Namma MTR is split into three sections. One section

    showcases the entire range of products. The second section is a novel concept

    kitchen where customers can interact with specialist chefs to learn about MTR

    products and watch live demonstrations. This concept kitchen also works as an

    ideal platform for feedback, allowing them to understand and address consumer

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    needs. The third section offers a variety of fast-food you can either eat here or

    get a quick take-away from the express counter.

    True to MTR tradition, the food is pure, delicious and convenient. The menu

    offers anytime snacks, hearty meal combinations and ice-creams at truly, value-

    for-money prices. The smart, contemporary ambiance and excellent service make

    for a completely international experience.

    FOOD SERVICES

    MTR also provides food services in food

    courts. They can be set up with minimum

    investment. All you need to set up in the food

    court is a microwave oven, fryer and a freezer.

    MTRs amazing range of convenience

    products, Frozen Foods and Ready to Eat

    dishes are made with cutting-edge technology from the Defence Research

    Laboratory, Mysore. This ensures the quality of the products.

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    INSTITUTIONAL SALES

    MTR is a one-stop, efficient and reliable

    supplier to reputed hotels, restaurants,

    institutions and caterers. The wide range of

    products supplied includes spices, masalas,

    instant mixes, vermicelli and accompaniments.

    Each of these products comes with the MTR

    assurance of purity and quality. Convenient delivery formats like instant mixes

    allow consumers to whip up a wide range of dishes in short amounts of time,

    regardless of how vast the scale of operation is.

    EXPORTS

    MTR exports their wide range of products to countries like US, Canada, UK,

    Germany, Middle East, Sri Lanka, Singapore, Japan, Australia and New Zealand.

    QUALITY POLICY

    MTR is ISO 22000 and HACCP certified

    company. At MTR, quality is a way of life.

    Hazard Analysis and Critical Control Point or

    HACCP, developed by the Codex

    Alimentarius Commission, is a global food

    safety standard. MTR has successfully met the

    stringent requirements for this certification.

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    Their facilities are equipped with the latest systems. We adhere to international

    standards across all operations: from sourcing the finest ingredients to processing

    and packing using cutting-edge technology. Each MTR product carries this

    assurance of quality and meets the high expectations our consumers have from us.

    FOOD SAFETY POLICY

    At MTR foods limited are committed to manufacture and market food products of

    high quality, hygienically processed using state-of-the- art technology with the

    following

    objectives

    Creation of MTR brand synonymous with quality and food safety.

    Continuous improvement by total committed participation of all.

    Satisfy the changing needs of customers for total delight and meeting the

    regulatory and statutory requirement.

    Increase the performance level of our suppliers.

    Continually improve the effectiveness of quality and food safety

    management system

    WHAT MAKES MTR A TRUSTED HOUSEHOLD NAME

    Hundred percent Natural: MTR products are hundred percent natural have

    no preservatives and use only the finest, most authentic ingredients.

    Unparalleled taste and flavour: Be it an Instant mix or a Ready to Eat dish,

    pickles or soups, all MTR products are known for their mouth watering, "home-

    cooked" taste.

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    Uncompromising Quality: MTR adhere to the most stringent quality

    standards, from sourcing ingredients to processing and packing. We are ISO

    22000 and HACCP certified.

    Technology: MTR use the latest technology to preserve the quality and

    freshness of our food. Our use of technology from the Defense Food Research

    Laboratory for our Ready to Eat products has won us the President's award.

    Vegetarianism: All MTR products are hundred percent vegetarian

    MILESTONES

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    3.2 PRODUCT PROFILE

    SOUPS

    MTR range of soups is heart-warming, healthy and 100% natural. Carefully

    picked ingredients are made into a soup concentrate. This is packed through a

    special process that ensures the soup retains its mouth-watering aroma and natural

    flavour. They are available in the following flavours:.

    i) Babycorn and Spring Onion - A creamy

    blend of exotic baby corn and fresh spring

    onions.

    ii) Mixed vegetable soup - A healthy mix of

    vegetables in an Italian style soup

    iii) Mulligatawny Soup A tangy, peppery, lentil-based

    soup

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    iv) Spicy Tomato Soup A deliciously spicy, tomato

    soup

    v) Simply Tomato A rich tomato soup, the all-time

    favourite

    vi) Spinach And Carrots A healthy, wholesome

    combination of spinach and carrots

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    READY TO EAT

    MTR Ready to Eat dishes are an amazing combination of convenience, taste and

    variety. They're 100% natural and have absolutely no preservatives. Their range

    currently comprises twenty-two delicious and completely authentic Indian curries,

    gravies and rice.MTR has successfully adapted technology from the Defense

    Food Research

    Laboratory, Mysore to make sure each dish has that "just-cooked" freshness. The

    product profile of MTR is shown below:

    i. Avial - Mixed vegetables cooked in a hearty

    coconut sauce, a traditional delight from Kerala.

    ii. Kesari Bhath - Cream of wheat cooked with nuts

    and flavoured with saffron to make a divine dessert

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    iv. Khara Bhath - Cream of wheat cooked with

    vegetables and aromatic Indian spices to make a

    delicious, light savoury.

    v. Pongal - A delectable combination of lentils and

    rice, seasoned with peppercorns and other spices.

    vi. Bisibele Bhath - A wholesome combination of

    rice, lentils, vegetables and spices, a complete meal

    in itself.

    vii. Pineapple SS Curry- Juicy chunks of pineapple in a

    perfectly balanced sweet and sour curry.

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    viii. Alu Mutar - Baby potatoes and green peas in

    a delectable curry.

    ix. Chana Masala - Wholesome chick peas cooked in a

    tangy, piquant sauce.

    x. Dal Fry - Yellow lentils seasoned with aromatic spices,

    an integral part of every Indian meal.

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    xi. Dal Makhani - Black lentils simmered with butter

    in true Mughlai tradition.

    xii. Navratan Kurma - Vegetables and dried fruit

    cooked in a rich, creamy gravy a dish fit for kings!

    xiii. Paneer Butter Masala - Tender chunks of cottage

    cheese cooked in a rich butter sauce.

    xiv. Paneer Makhani - Tender chunks of cottage cheese

    cooked in a rich tomato gravy.

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    xvi. Bhindi Masala - Ladies finger cooked with just the

    right blend of spices.

    .

    xvii. Mix Veg. Curry - The goodness of

    vegetables in a delicious, satisfying curry

    xviii. Palak Paneer

    A delectable combination of tender chunks of cottage

    cheese and fresh green spinach.

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    xix. Peas and Mushroom - Fresh green peas and button

    mushrooms in a delightful gravy.

    xx. Rajma Masala - Red kidney beans in a hearty sauce,

    the all-time North Indian favourite.

    xxi. Veg. Pulao - A delicious, wholesome medley of

    rice, vegetables and spices.

    xxii. Gobi Manchurian - The goodness of gobi in a

    delicious, satisfying Chinese sauce.

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    xxiii. Pav Bhaji - A rich combination of potatoes

    and vegetables cooked in the popular

    Mumbai style.

    FROZEN FOOD

    MTRs wide range of frozen foods offers stand alone dishes and delicious

    combos. Because they are processed and packed with cutting-edge technology,

    these convenient foods retain all their nutritive value and taste. They are broadly

    categorized into Main Dishes, Combo Meals, Snacks and Parathas.

    Dishes available under Main Dishes are:

    i. Palak Paneer - A delectable

    combination of tender chunks of cottage

    cheese and fresh, green spinach

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    ii. Channa Masala - Wholesome chick peas

    cooked in a tangy, piquant sauce.

    iii. Alu Mutter - Baby potatoes and green peas

    in a delectable curry

    iv. Mix Veg. Curry - The goodness of vegetables

    in a delicious, satisfying curry.

    v. Alu Bhaji - Baby potatoes and green peas

    in a delectable curry.

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    vi. Tadka Dal - Yellow lentils seasoned

    with aromatic spices, an integral part of

    every Indian meal.

    Dishes available under Combo Meals are:

    i. Masala Dosa + Alu Curry - Crisp, golden dosa

    accompanied by potato curry. An all-time favourite

    snack

    ii. Rava Idli + Potato Sagu - Wholesome semolina

    idlis combined with a delicious potato dish. Perfect for

    a hearty breakfast or snack.

    iii. Punjabi Chole + Paratha - Whole-wheat

    parathas with delectably flavoured, chick pea gravy.

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    iv. Palak Paneer + Paratha - Tender chunks of cottage

    cheese in a mild spinach gravy Accompanied by

    whole-wheat parathas.

    v. Alu Bhaji + Paratha - Potatoes cooked with

    aromatic spices and accompanied by soft, fresh

    parathas.

    Dishes available under Snacks are:

    i. Samosa - Crisp, golden samosas stuffed with

    potatoes.

    ii. Vada - Crisply fried golden rice rings.

    iii. Rice Idli - Light, fluffy steamed rice cakes.

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    Dishes available under Paratha are:

    i. Ajowan Paratha - Delicious, golden-brown

    parathas delicately flavoured with 'ajowan' (a

    thyme like Indian spice).

    ii. Alu Paratha - Delicious, whole wheat parathas

    stuffed with a hearty potato mix

    iii. Lachha Paratha - Flaky, multi-layered golden-

    brown parathas made from whole wheat.

    iv. Plain Paratha - Delicious, golden-brown parathas

    made from whole wheat. A great accompaniment to

    any meal.

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    v. Nawabi Paratha - Rich whole-wheat parathas

    flavoured with cashewnuts and saffron.

    vi. Methi Mutter Paratha - Unusual and

    delicious parathas flavoured with fenugreek and

    stuffed with green peas.

    RICE MEALS

    MTR Rice Meals are the perfect way to enjoy 'home' food anytime and anywhere.

    Not only are they affordable, they're also extremely easy to make. Just dip the

    pouch in boiling water or pop it in a microwave for a satisfying, wholesome and

    delicious experience.

    They are Available in a variety of exciting combinations as follows:

    i. Diet Delite - Whole wheat and lentils cooked together

    with aromatics spices: low on fat, high on fiber and taste.

    Truly a dieter's delight.

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    ii. Jeera Rice - Rice subtly flavoured with delightful taste

    and aroma of cumin.

    iii. Lemon Rice - A delectable, subtly flavoured mix of

    lemon and rice.

    iv. Masala Rice - Rice flavoured with a bouquet of aromatic

    spices and enriched with mix of vegetables

    vi. Rajma Chawal - A hearty combination of red kidney

    beans and rice- the most popular dish in Punjab.

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    vii. Rasam Rice - Tongue-tickling pepper and tomato soup with rice.

    ix. Sambar Rice - Lentil and vegetable curry with rice,

    the all time favourite from South India.

    x. Tamarind Rice - Rice combined with the tangy,

    mouthwatering flavour of tamarind.

    xii. Tomato Rice - A delicious, wholesome combination

    of rice and tangy tomato.

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    INSTANT SWEET MIX

    MTR Instant Sweet Mixes are a delightful and easy way to make the most

    mouthwatering delicacies at home. Whether it is a special occasion or just a

    regular meal, follow the simple step-by-step instructions on the pack and sweeten

    your family's day!

    i. Gulab Jamun - Soft, sinfully delicious gulab jamuns.

    iii. Badam Feast - Use this to make different Badam

    delicacies in minutes. It can be used to prepare Badam

    drink either a hot drink during winters or a cold drink

    during summers and Badam Halwa for special occasions.

    iv. Vermicelli Payasam - The traditional payasam or kheer

    made easy.

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    INSTANT SNACKS MIXES

    MTR range of instant mixes is the result of years of culinary expertise. They are

    subjected to the most rigorous quality procedures to ensure that consumers get

    deliciously consistent results every time you use them.

    Just follow the simple step-by-step instructions on the pack there's no simpler

    way to rustle up such a wide variety of delicious and wholesome Indian snacks.

    i. Muruku - The popular, crunchy golden-brown snack.

    Its easy to make and good to eat.

    ii. Rice Dosa - No grinding, no fuss. Crisp golden dosas are

    now so easy to make.

    iii. Masala Upma - This wholesome savoury with

    creamof-wheat and vegetables is nutritious and delicious.

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    iv. Rava Dosa - Dosas made with cream of wheat:

    distinctive and delicious.

    vi. Upma - With its combination of sooji and spices,

    delicious and wholesome upma is a universal favourite.

    Now make it in a few easy steps.

    VERMICELLI

    MTR vermicelli is made with a

    special process that ensures it is

    nonsticky and does not form lumps.

    Choose from short cut, long cut or

    roasted vermicelli.You can use MTR

    vermicelli in so many marvellous

    ways! Make creamy sweet kheer, savoury Upma or toss it with boiled vegetables

    for a wholesome Pulao.

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    PAPADS

    MTR Papads use only the finest

    ingredients. They are packed using unique

    technology that ensures they stay crunchy,

    crispy fresh. They come in a variety of

    different flavours like Punjabi Masala,

    Plain and Masala. Enjoy them as a snack or as an accompaniment to any meal.

    PICKLES

    MTR Pickles are made with traditional

    recipes handed down through generations

    of the company's founding family.

    Carefully selected fruits and vegetables are

    pickled with the finest oils and spices

    under the most hygenic conditions. Choose

    from a variety of different types and add zest to every meal.

    ICE CREAMS

    MTR Ice Creams are known for their delicious

    creamy taste, innovative flavours and value-for-

    money prices. Available at kiosks, stores and

    Namma MTRs, they are a long-standing

    favourite with all age-groups.

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    SPICE POWDERS

    MTR spice powders are made under the most

    hygienic conditions in modern factories still

    use a traditional technique. They pound the

    finest whole spices slowly and patiently.

    Unlike the quicker and more common

    grinding, this ensures that the full-bodied

    flavour and aroma of the spice is

    retained.MTR manufactures Turmeric, Coriander, Black pepper, Chilly and Jeera

    powders.

    BEVERAGES

    MTR manufactures some of the traditional drinks like Aamras, Badam drink,

    Chocolate Drink, Health Drink, Herbal Drink and Thandai.

    MASALA POWDERS

    MTRs wide range of Masala powders is made with traditional

    techniques to ensure they retain their purity, freshness and

    flavour. Use them to whip up a variety of completely authentic

    dishes with minimum fuss and time. At MTR they have stringent

    quality checks at every stage of sourcing and production to

    ensure only finest products reach the consumers. From individual

    families to hotels and institutions MTR Masala powders are trusted by consumers

    all over the globe.MTR produces the finest Masala powders like Instant Sambar

    Mix, Pulao etc.

    .

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    CHAPTER-4

    RESULTS,

    ANALYSIS AND

    DISCUSSION

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    4.1 HYPOTHESIS TESTING

    4.1.1 Test 1:

    To determine whether providing nutritional information is a very important factor

    that impacts customers buying behaviour.

    Hypothesis 1:

    H0: Providing nutritional information is not important at the point of purchase

    H1: Providing nutritional information is important at the point of purchase

    Level of significance: 5

    Degree of freedom: 5-1=4

    Test statistics: 2

    = (O-E) 2

    /E

    OBSERVED

    VAUES

    EXPECTED

    VALUES

    O-E

    (O-E)2

    (O-E)^2

    E

    9 8 1 1 0.125

    15 8 7 49 6.125

    6 8 -2 4 0.5

    1 8 -7 49 0.125

    9 8 1 1 6.125

    TOTAL 104 13

    Table: 4.1.1

    CALCULATION:

    2

    = (O-E)2

    /E= 13

    At 5% level of significance and degree of freedom 4,

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    2

    = 9.49

    Since 2

    tabulated is less than 2

    calculated.

    Ho is rejected.

    Thus it implies that providing nutrition information at the point of purchase is

    important.

    4.1.2 Test 2:

    To determine whether all the factors of Nutrition labelling are important

    Factors are given below:

    Attractiveness

    Sufficiency of Information

    Reliability

    Competitive Advantage

    According to the ranking given by the doctors the observed values are:

    Rank

    Factor

    1 2 3 4 5 TOTAL

    A 3x5=15 27x4=108 10x3=30 0x2=0 0 153

    B 1x5=5 17x4=68 20x3=60 2x2=4 0 137

    C 0x5=0 22x4=88 17x3=51 1x2=2 0 141

    D 4x5=20 22x8=88 9x3=27 5x2=10 0 145

    TOTAL 576

    Table:4.1.2

    Expected value= 576/4= 144

    H0: all factors are equally important.

    Ha: all factors are not equally important.

    Level of significance: 5%

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    Degree of freedom: 4-1=3

    Test statistics: 2

    = (O-E)2

    /E

    OBSERVED

    VAUES EXPECTED

    VALUES

    O-E 2

    (O-E)

    2

    (O-E)

    E

    153 144 9 81 0.5625

    137 144 -7 49 0.3402

    141 144 -3 9 0.0625

    145 144 1 1 0.0069

    Total 140 0.9346

    Table: 4.1.3

    CALCULATION:

    2

    = (O-E)2

    /E= 0.9346

    At 5% level of significance and degree of freedom 3,

    2

    = 7.815

    Since 2

    tabulated is more than 2

    calculated, Ho is accepted.

    This clearly indicates that all the factors considered are equally important.

    4.2 ANALYSIS