Nxtra’s

Data Centre Offerings

Nxtra Data Introduction

State-of-the-Art Level 3/3+

ISO 27001 Certified Data Centers

Pan India

Strategically located across seismic zones

Provides choice to customers to meet Primary/DR requirements

Managed Services

• Co-location

• Managed Hosting,

• Managed Back-up & Storage

• Managed Security

• Virtual Compute

• App Mgnt

150+ Enterprise customers across industry verticals

Integrated portfolio of Data Centers with Domestic and International network connectivity

Nxtra data centers

.....Chennai

..... Manesar

..... Bangalore

..... Bhubaneshwar

Mumbai .....

Noida - I .....

Pune .....

Noida - II .....

Nxtar Data Centers – Pan India Presence

Nxtra Data Product Stack

Product Stack

Nxtra Owned and Managed

Nxtra Owned and Managed

Customer Owned NxtraManaged

Managed Services

Infrastructure(HW, OS, Apps)

Cloud Computing

Cloud

Self Provisioning, Customer Control

Managed ServicesManaged Services

Managed Co-location

Managed Services

Colocation

Network & Security Network & Security Network & Security

24 X 7 Support Center

Product Portfolio

Portfolio - Co-location , Managed Services and Cloud

Managed Compute

• Cloud Compute (Dedicated/ Public)

• IaaS (pay pet use Model)

Co-Location

• Space

• Environmental

• Cross Connect

• Smart Hands

• Work Station and Rooftop Space

Managed Security

• Managed Firewall and VPN Services (Dedicated / Virtual)

• Web Application firewall

• IPS / IDS

• DDOS & Anit virus

• Configuration, Management & monitoring of network devices 24x7

Adv Services

• Captive DC Build

• Remote Infra Management

• DR Services

Managed Network

• Layer 3 ports

• Layer 2 ports

• Server Load Balancer

• Global Server Load Balancer

• IPv6 Gateway

• Configuration, Management & monitoring of network devices 24x7

Dedicated Hosting

Procure Hardware as per requirement

• Host within Nxtra IDC

• Hardware Support: Replace Failed Hardware

• Operating System licensing, installation

•

Managed Hosing Service

• Application Management

• Database Management

• Directory Services

Managed Storage & Backup

• Managed Storage

• Managed Backup

• Managed Vaulting

Colocation Services

• Dedicated and Shared

• Caging and SecuritySpace

• Power- 3 phase, Single phase, AC/DC (including precision cooling)

Environment & Infrastructure

• UTP

• Coaxial

• Fiber

Cross Connect

• Basic

• AdvanceSmart Hands

Co-location Service

Co-location - Value Added Services

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Card Pad reader

(Numeric / Bio metric Card Pad reader) & CCTV

• Additional level of security to customer specific areas through access card and biometric access.

• CCTV cameras for monitoring all the access points and critical areas to help in capturing the events. Option for dedicated CCTV camera for monitoring access to customer’s setup.

Power Meter • Metering at PDU and rack level to report actual power consumption for optimizing and resource planning

Sitting Space • Workstation/s either adjacent to the hosting area or in the vicinity within the campus for customer’s personnel to manage & monitor their co-location or dedicated hosting service equipments

Roof Space • Optional service to mount VSAT/ RF Antenna on Datacenter rooftop post feasibility study.

Store Space • Raw store space for keeping tapes, files etc, (with no Power or Network)

KVM Solution and Support • Facility for customers to control multiple hosting equipments from a single Keyboard, video display monitor and mouse.

The Co-location service offered by Nxtra Data Center comprises of a suit of products providing safe hosting to critical IT infrastructure. The individual products include

Customer Office Area

• Work station space

• 2 UPS backed 5 Amp power sockets

• One data port

• Conference room facility

• Space on rooftop for VSAT based on feasibility

Nxtra Data Center Customer Office

Infrastructure Service provides

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Product Features – Co-location Service

Best Physical Infrastructure & Highest Physical

Security

No restriction on type of

server hardware

Multiple service options to suite requirements

24x7x365 Facilities uptime

Full customization

on security, cabling and power feed

possible to suit specific

requirements for all Verticals

Stringent SLAs on service

deliverables

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Redundant Power Supply Features

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AC / DC Power systems

Dual power Feeders from two separate source

Uninterruptible Power Supply (Batteries 30 Minutes

•Backup ,UPS N+N Redundancy), Dual Power

•Distribution Units connecting to each Rack with STS

UPS backup (Diesel generators)

Product Features – Colocation Service contd..

Security Features

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Locked Buildings with Access via security personnel only

Pre-authorized access list

Biometric and Key card access

On-Site guard

Surveillance Cameras

Lockable Caged Space

Automated Building Management System (BMS)

Product Features – Colocation Service contd..

Strict Environmental Control Features

• Raised Floor and False Ceiling

• Raised floor height is 18” (46cm) from structural deck

• False ceiling height is 12ft from raised floor

• Temperature and Humidity

• Server hall temperature : 22deg C +/- 1deg C

• Ambient relative humidity : 50% RH +/- 5%

• Fire Suppression

• FM 200

• Very Early Smoke Detection System (VESDA)

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Product Features – Colocation Service contd..

Value Proposition – Co-location Service

Technology Advantage

Tire 3+ facility

• SLA 99.982

• Almost 100% uptime till date

Scalable Model

• Scalability for space and power

• Seating Space

Connectivity

• Internet/ MPLS Backbone

Banking and Financial

Organization require SLA

uptime 99.95% and which can be

achieved only with Tire 3 + facility

Value Proposition – Co-location Service Cont.

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allows you to integrate

with airtel’s nationwide

network

-Customized options to optimize

space and power in co-

location services

Extension of IT managed

Services

Disaster Recovery -Business

Continuity

Highest Reliability

Highest Physical & Network Security

Value Proposition – Customer Office Area

Nxtra ’s “Customer Office Infrastructure Service” allows its Co-location or Dedicated

Hosting customer to establish on-site monitoring and management centers within or

in close proximity to data centers and provisions interconnectivity with their hosted

equipments. With on site 24- hours access, customers can quickly respond to any

problems and troubleshoot their mission critical sites.

By availing Nxtra’s “Customer Office Infrastructure Service”, customer benefits

from:

24 x 7 proximity to the mission critical hosted infrastructure

Faster resolution of problems

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Managed Services and Cloud

• Managed hosting solutions offer scalability , rapid provisioning, all protected by an SLA.

• IT Demand is dynamic in nature, businesses typically experience peaks and valleys driven by new product releases, seasonal spikes, etc.

• Nxtra has the ability to provisioned and de-provision capacity on demand

• Customers can add this capacity to their core infrastructure, incremental adds should require little to no term commitment, allowing customers to “dial up” and “dial down” IT infrastructure as needed.

• This flexibility is crucial to our target customer who may be in growth mode or cost cutting mode

Compelling Reasons for Managed ServicesSpeed to Market

• There are more hidden costs than IT managers (and other decision-makers) are typically aware of, including power, insurance, vendor management, additional resources, and the like

• Avoid the cost, time and resourcesrequired to manage patches, hot fixes updates and security threats

• There is growing burden placed on companies as a result of compliance and regulatory requirements that must be met, Managed Services removes that burden on businesses

• Focus on the core competency of the business, develop tools to drive revenue not tools to support the infrastructure.

Compelling Reasons Managed ServicesRemoval of Management Burden

$TCO

• Nxtrais able to leverage economies of scale that businesses “going it alone” can not bring to bear

• Nxtra partners with industry leaders to implement applications on the managed infrastructure. The offering is bundled into a cost effective solution so that contractual process is minimized by dealing with one vendor

• Nxtra will allow customers to incrementally add and remove components to match demand levels.

• Convert CAPEX to OPEX by converting upfront costs of buying hardware, OS and licensing to a manageable monthly charge.

• Free internal resources up to focus on strategic projects that help them grow their core business

Compelling Reasons Managed ServicesLower TCO (Total Cost of Ownership)

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• Guaranteed Performance and Availability for the Whole Solution

• No Fine Print

• Proactive monitoring

• Performance and Availability can be custom tuned to specific client requirements and design

• Penalties for failures

• Rapid Provisioning

• Built to order

Performance Provisioning

Time to Repair

• Rapid Response

• Once failed components are identified, they will be cured with 24/7 Engineering and Operations support teams

Compelling Reasons for Managed Services Performance and Accountability

Summary for Compelling Reasons why organization go for managed services as they do not have ….

• Non availability In House Technical Capability

• Not aware of Hidden Costs

• To keep pace with business demands (Required Rapid Provisioning)

• Not Aware of compliance/ Security/ Regulatory issues

• Do not want to Free Internal Resources

• Stringent SLA’s

• Limited Capex budget

• Want to have Pay Per Use Model

• 24X7 Support

Managed Hosting Services

Managed Application ServicesDedicated Hosting Storage and Backup as Services

Storage as

Service

Back-up

Service• Procure Hardware as

per requirement

• Host within NxtraIDC

• Hardware Support: Replace Failed Hardware

• Operating System licensing, installation

• Scale in 20 GB Increments to virtually unlimited

• Pay as you Grow Model

• Three Distinct Levels of QoSvarying on protection and performance

• No-outage QoS migration between Tiers

• 24/7 monitoring, management and customer support

• Proactive monitoring, troubleshooting and break/fix included

• Patch Management of storage software, drivers and firmware

• 500 GBs to virtually unlimited

• Minimum 14-day data retention – weekly full and daily incremental backups

• Event notification to customer on backup status

• Customer support available 24/7

• Back –up Restoration

• Optional Add-ons

• Offsite Tape Vaulting

• Tape Duplication on demand

• Server and OS Monitoring and Management

• Data Base Monitoring and Management

• Application Monitoring and Management

Managed Hosting

Dedicated Hosting

• Includes server hardware, hosting of the server including space and power, and use of the managed Hosting Area Network for Ethernet switching.

• Includes Operating System licensing, installation, management and monitoring.

1• Procure Server Hardware

2• Host within Data Center

3• Hardware Support: Replace

Failed Hardware Upon Request

Storage as Service

• All storage for Managed Hosting is provided by the Storage Service, which is available in multiple service levels:

• Storage: Purchased in 20 GB blocks with single LUNs scalable to 500 GB

• Managed Hosting nodes are attached to the SAN via redundant fiber channel connections– Multi-pathing solution provided with

managed Hosting service

Scalable, Flexible& Highly Available

Scalable, Flexible& Highly Available

Back-up as Service

• With the Backup Service:

• Service Provider-class storage box are used to write data to disk using software agents installed on the server

•

• Data is stored within the Storage Box for two weeks before being erased

• Standard backup policies are weekly full and daily incremental and may be customized

• Service upgrades available for hot backups of databases and MS Exchange

Database Management and Monitoring

• 24/7 application management services for Microsoft SQL/MySQL/Oracle Database environments on Nxtra managed hosting infrastructure.

– Procurement & management of Software Licenses

– Software installation & configuration

– 24/7 monitoring & problem resolution

– Published performance statistics

– Software updates

– Database backups

– Cluster configurations (optional service package)

– Local or remote database mirroring (optional service package)

– Database snapshots (optional service package)

Application & Middleware Monitoring and Management

• 24/7 application management services for Microsoft IIS/ Apache/ Tomcat environments on Nxtra managed hosting infrastructure

– Software installation & configuration

– 24/7 Monitoring & problem resolution

– Published performance statistics

– Software updates

Managed Dedicated &

Virtualized Security Services

Managed

Routing

Services

Managed

Switching

Services

Managed Network Services

Managed Network & Security Services

Managed Dedicated & Virtualized

SLB Services

Managed

Firewall

Services

Managed

VPN

Services

Managed

IPS/ IDS

Services

Managed Server

Load Balancer

Services

•Wire-Speed Performance per port will be 10/100/1000•Routing protocol – Static & Dynamic •IPv6 Support•Jumbo Frames: Support for High-Demand Applications Inter-VLAN IP routing for full Layer 3 routing between 2 or more VLANs.•802.1p class of service (CoS) and differentiated services code point (DSCP) field classification is•provided.

•Wire-Speed Performance per port will be 10/100/1000•IPv6 Support•Jumbo Frames: Support for High-Demand Applications •Inter-VLAN IP routing for full Layer 3 routing between 2 or more VLANs.•802.1p class of service (CoS) and differentiated services code point (DSCP) field classification is•provided.

•Firewall - Basic Layer 3 protection•Stateful inspection firewall•Anti-spoofing•Time based/ ACL firewall policy•Custom protocol option•Zoning

•SSL VPN - Remote access•Clientless access •Client also available for Windows, MAC, Android•UTM protection from remote access•Client access check list for Antivirus, Firewall etc

•IPSec - Remote Access •Authentication on IPSec (LDAP, Radius, TACAS +, local)•IKEv2 for tunnel IPSec•Digital certificate (if provided by end user)•Hub-spoke Topology supported•Client will be given for client to site user

•IPS/ IDS - Layer 4 & DoS protection•SSL inspection•Signature based scanning•DOS sensor•Per signature based policy •IPS bypass option in case of failure of IPS module•Protocol Decoder•Anomaly Scanning•Zero-day protection with Antivirus

•Wire-Speed Performance per port will be 10/100/1000•IPv6 Support•Jumbo Frames: Support for High-Demand Applications

Cloud computingA great Opportunity to Conserve cash, Save cost and Capital Outlay

– Usage-based billing

– Automatic delivery

– Resource Pooling

– Rapid Elasticity

– Minimal/no commitment

– Full Control on IT Assets

Features Benefits

– Lower TCO

– Reduced IT Infra. Waste

– Improved Reliability

– Increased Flexibility & Scalability

– Continuous Infra. Upgrades

– Access to latest technology

When is Cloud a Fit for Our Clients?

• Speed of provisioning is constraining business execution– Need to accelerate in-house application development

– Application deployment is too slow (HW procurement and management)

– Can’t scale resources quickly

• Variable, periodic or seasonal demands– Applications and processes demand cannot be predicted

– Huge increases in demand on a seasonal or periodic basis

• Internal resource constraints– Internal data center capacity limits are being reached

– Hardware is at end of serviceable life and/or capital budget cutbacks

• Enterprise data center no longer offers a competitive advantage to the organization– May no longer provide a differentiator

– Get into cloud to get a leg up on competition

• Globalization– Geographically dispersed teams and development efforts

Attributes of the deployment models

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Public Cloud Common Attributes across all models

Private Cloud

Multi Tenancy Virtualization Single Tenant

Public Access On Demand Elastic Scaling Private Access

Off Premise Self Service Off Premise

Standardized Offerings Usage Metering Customized Offerings

Pay-per-use

Subscription Based

Cloud Services

Cloud Services

Cloud (IaaS)

Servers

Network

Storage

Private Clouds

Custom Clouds

Cloud-in-a-Box

Hybrid Cloud(Virtual Private

Data Centres)

Common Orchestration Layer

Create, Modify, Manage VMs in real time Pay-as-you-use

Metering,

Billing, SLA

nCloud Plans

n-Cloud

Features n-Cloud Bronze n-Cloud Silver n-Cloud Gold n-Cloud Platinum n-Cloud Dimond

vCPU 1 Core 2 Core 2 Core 4 Core 8 Core

Virtual Server Memory (in GB) 1 GB 2 GB 4 GB 8 GB 16 GB

Virtual Server Disk Space (in GB) 25 GB 40 GB 60 GB 60 GB 60 GB

Data Transfer (GB/month)50 50 75 100 100

Extra Data Transfer charged @ 15 per GB per month

IP Address 1(One) 1(One) 1(One) 1(One) 1(One)

Managed vFW Included Included Included Included Included

Remote Control for your Virtual Server Access Control Access Control Access Control Access Control Access Control

24/7 Support ( E-Mail / Phone Support) Included Included Included Included Included

Uptime Guarantee 99.00%

Monthly Price for each Plan is given below

Monthly Recurring Charges (INR) MRC MRC MRC MRC MRC

Additional Services

nCB nCS nCG nCP nCT

VM High Availability Optional Optional Optional Optional Optional

Uptime Guarantee 99.50%

Incremental Monthly Payment Plan* for Addtional Services MRC MRC MRC MRC MRC

Upgrade Services

Other Upgrades nCB nCS nCG nCP nCT

Extra IP Address (1) (Annual) MRC MRC MRC MRC MRC

Additional Disk Space per GB per Month (volume in 20 GB) MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB

Additional Backup Space per GB per Month MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB MRC / PER GB

Additional RAM / GB (INR) MRC / PER GB

Value Proposition

• Third party customers are managed from the same facilities as we manages airtel’s:

– 250+ Mn mobile customers

– 8 Mn DTH customers

– airtel captive IT requirements

• Central NOC to support Retail and Enterprises customer

1. Quality

DCMS Unique Value Proposition

• Flexibility to manage the customers preferred TPP or internal MS offering

• Extensive experience and success managing TPP

• Support end to end DCMS value chain from Co-location to Cloud

2. Flexibility

DCMS Unique Value Proposition

Partner Eco-System & Alliances

Thank you