Organizational Behavior Job Satisfaction of Employees

8/23/2015

Submitted By

MBA General Section- B

1. Neeraj Kumar 2. Ramneet Singh 3. Vishal Bhardwaj

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Contents Introduction ........................................................................................................... 2

Research Objectives ............................................................................................... 2

Need for Job Satisfaction ....................................................................................... 3

Conceptual Model Proposed .................................................................................. 4

Variables of Study .................................................................................................. 5

Research Methodology .......................................................................................... 7

Research Design .................................................................................................. 7

Sampling Method ............................................................................................... 7

Sample Size ......................................................................................................... 7

Statistical Tools ................................................................................................... 7

Data Collection ................................................................................................... 7

Data Analysis ......................................................................................................... 9

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Introduction

Locke defined job satisfaction as a “pleasurable or positive emotional state resulting from the

appraisal of one’s job or job experiences”. This definition presumes that the person will be satisfied

with his job till his dominant needs are satisfied with this job and is consistent with his expectations

and values.

Employee satisfaction is a measure of how happy employees are with their job and working

environment. Keeping morale high among employees can be of tremendous benefit to any

company, as happy employees will be more likely to produce more, take fewer days off, and stay

loyal to the company. There are many factors in improving or maintaining high employee

satisfaction, which wise employers would do well to implement.

Job satisfaction is not the same as motivation, although it is clearly linked. Job design aims to

enhance job satisfaction and performance; methods include job rotation, job enlargement and job

enrichment. Other influences on satisfaction include the management style and culture, employee

involvement, empowerment and autonomous work groups, pay, work responsibilities, variety of

tasks, promotional opportunities the work itself and co-employees. Job satisfaction has been

defined as a pleasurable emotional state resulting from the appraisal of one’s job; an affective

reaction to one’s job; and an attitude towards one’s job.

Weiss (2002) has argued that job satisfaction is an attitude but points out that researchers should

clearly distinguish the objects of cognitive evaluation which are affect (emotion), beliefs and

behaviors. This definition suggests that we form attitudes towards our jobs by taking into account

our feelings, our beliefs, and our behaviors.

Research Objectives The objective of the Research is to Study various factors effecting job satisfaction of employee.

To determine the relationship between factors of job satisfaction by completing a factor analysis of the constructs in relation to overall satisfaction ratings.

Demographics will be identified such as age, gender, and marital status, number of

children, department and tenure to verify if they relate to job satisfaction.

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Need for Job Satisfaction

Studying job satisfaction with a focus on facets provides insight into the attitudes, needs, and

motives of workers. Members of the clergy, teachers, and social workers most likely receive high

levels of satisfaction in their jobs from the work itself. Other people might receive the greatest

levels of satisfaction from their jobs from being around and interacting with coworkers and

supervisors. High pay might keep some people in their jobs even when they regard their work as

less meaningful and when they receive little satisfaction from other facets of their jobs

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Conceptual Model Proposed

Tools Used

Regression- Least square method

Correlation- Spearman’s Rank coefficient

JOB

SATISFACTION

ORGANIZATIONAL LEVEL

Occupation Level

Job Security

Compensations/

Benefits

Relationship with

coworkers

Meaningfulness of Job

PERSONAL LEVEL

Age

Education Level

Role Perception

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Variables of Study

At Organizational Level

Research Objectives Hypothesis Variables

Objective here is to find the dependency of Occupational level (Position) on Job satisfaction of employees.

H1= There is direct relationship between Occupational Position and Job Satisfaction.

Independent Variable: Occupational Level Dependent Variable: Job Satisfaction

The objective is to find out dependency between Job Security and Job Satisfaction.

H2= There is direct relationship between Job Security and Job Satisfaction

Independent Variable: Job Security Dependent Variable: Job Satisfaction

Objective here is to find the relationship between employees behaviour and Job satisfaction of employees.

H3= There is direct relationship between Co-employees behaviour and Job Satisfaction

Independent Variable: Co-employees behaviour Dependent Variable: Job Satisfaction

Objective here is to find the relationship between Compensation/Benefits and Job satisfaction of employees.

H4= There is direct relationship between Compensation/Benefits and Job Satisfaction

Independent Variable: Compensation\Benefits Dependent Variable: Job Satisfaction

Objective here is to find the relationship between Meaningfulness of Job and Job satisfaction of employees.

H5= There is direct relationship between Meaningfulness of Job and Job Satisfaction

Independent Variable: Meaningfulness of Job Dependent Variable: Employee Satisfaction

At Personal Level

Objective here is to find the relationship Age and Job satisfaction of employees.

H1= There is direct relationship between Age and Job Satisfaction.

Independent Variable: Age Dependent Variable: Job Satisfaction

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Objective here is to find the relationship between Education level and Job satisfaction of employees.

H2= There is direct relationship between Educational Level and Job Satisfaction

Independent Variable: Educational level Dependent Variable: Job Satisfaction

Objective here is to find the relationship between Role Perception and Job satisfaction of employees.

H3= There is direct relationship between Role Perception and Job Satisfaction

Independent Variable: Role Perception Dependent Variable: Job Satisfaction

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Research Methodology

Research Design

The process used to collect information and data for the purpose of making business decisions. A cross-sectional survey design utilizing questionnaires was selected to fulfill the research objectives. The methodology may include publication research, interviews, survey and other research techniques, and could include both present and historical information.

Sampling Method Under the probabilistic sampling techniques, simple random sampling will be used.

Sample Size Sample sizes of 120 employees from various sectors in industries will be taken for the research

purpose.

Statistical Tools We have used IBM SPSS 20 (Statistical Package for the Social Sciences), for data analysis

Data Collection

For any study there must be data for analysis purpose. Without data there is no means of study.

Data collection plays an important role in any study. It can be collected from various sources

which are explained as under.

Primary Data

I. Questionnaires: The questionnaires consists of two different levels of characteristics

that aims to explain the satisfaction of employees on organizational level i.e. Occupational level, job security, relationship with co-workers, compensation, meaningfulness of job. The second level consists of personal factors of an employee like demographic factors including Age, education level, role perception.

II. Personal Investigation: Consulting employees of various industries

III. Observation Method

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Secondary Data

I. Published Sources such as:

i. Journals

ii. Government Reports

iii. Newspapers and Magazines

`

II. Unpublished Sources such as Company Internal reports prepare by them given to their

analyst & trainees for investigation.

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Data Analysis

Hypothesis Data Analysis Tools Part Questionnaire

The objective of the proposed study is to show that Occupational Level directly or indirectly related with Job Satisfaction.

Correlation &Regression using Microsoft excel and IBM SPSS 20

I am content with the current position of my job

I receive due respect from my peers.

I am satisfied with differentiated variety of work/activities that I perform.

I feel comfortable with my top management.

The objective of the proposed study is to show that Job Security directly or indirectly related with Job Satisfaction.

Correlation &Regression using Microsoft excel and IBM SPSS 20

I feel confident about the activities/work done by me.

I feel my job skills are up to the required level, which is needed to perform daily tasks.

Do those outcomes reflect what you have contributed to your work?

Are those outcomes justified, given your performance?

The objective of the proposed study is to show that Compensation/Benefits directly or indirectly related with Job Satisfaction.

Correlation &Regression using Microsoft excel and IBM SPSS 20

I am happy with my salary.

The perks given by the company are enough to make me feel happy.

The added benefits include easy reimbursement process.

The objective of the proposed study is to show that Co-workers behaviour

Correlation &Regression using Microsoft excel and

The relationship among peers is understanding

I am happy with the

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directly or indirectly related with Job Satisfaction.

IBM SPSS 20 cooperation shown by me co-workers.

Effective team work is encouraged.

The objective of the proposed study is to show that Meaningfulness of job directly or indirectly related with Job Satisfaction.

Correlation &Regression using Microsoft excel and IBM SPSS 20

I am satisfied by the opportunities offered to me at my work place

I am happy with the type of work that I perform.

I feel internally motivated while applying my skill sets in performing daily activities.

The objective of the proposed study is to show that Demographic Factors directly or indirectly related with Job Satisfaction.

Correlation &Regression using Microsoft excel and IBM SPSS 20

Age

Education level

Role perception

References

Research Project : Employee Job Satisfaction Retrieved from website

https://www.academia.edu/4066547/Research_Project_Employee_Job_Satisfaction

Hong Lu_, Alison E. While, K. Louise Barriball: Job satisfaction and its related factors:

A questionnaire survey of hospital nurses in Mainland China (26 January, 2006)

Retrieved from website www.sciencedirect.com

Robbins S. P. (2014), Organizational Behavior , 15th

edition, New Delhi Prentice hall of

India Pvt. Ltd.

Aziri B. Job Satisfaction: A literature review management research and practice vol. 3

issue 4 (2011) pp: 77-86

2015 Employee Job Satisfaction and Engagement Report: Optimizing Organizational

Culture for Success – Data Retrieved from

http://www.shrm.org/Research/SurveyFindings/pages/job-satisfaction-and-engagement-

report-optimizing-organizational-culture-for-success.aspx#sthash.fg3Tbcuz.dpuf