1. Observing Users Fall 2005 Design research projectChung Yi Fan Geetha Gottumukkala Randy MacDonald David McGaw Not Quite In Shape IITs Keating Sports Center

2. Keating Hall Designed in the 1950s by Myron Goldsmith, Keating Hall is a classic example of Mies van der Rohes styleelegant simplicity combined with spartan utility. > Lots of maintenance needed > Hard to expand and modernize 3. Trying to Do Too Much? Home of sports teams ROTC Fitness training Basketball, Swimming (Practice and Competition) Intramurals Badminton, Racquetball Coaching staff offices Fitness Aerobics, Weight TrainingRecreation 4. Trying to Do Too Much? IIT Team Sports Baseball (men) Basketball Soccer Swimming/Diving Track & Field Volleyball (women) Home of sports teams ROTC Fitness training Basketball, Swimming (Practice and Competition) Intramurals Badminton, Racquetball Coaching staff offices Fitness Aerobics, Weight TrainingRecreation 5. Our Initial Observations Basement Entrance Grim Interior Lack of Storage Campus Location Maintenance Crowded Rooms Wasted SpaceInhospitable 6. Listening to Students 7. Research Methods Site visits 57 student surveys 10 interviews with students, including team players & ROTC students Card sorting exercise Charrette design workshop Interview with IIT student healthcare professional Interview with IIT Dean of Students 8. Who Uses Keating? Visit Keating to have Average five visits a fun with friends.week. Use not only sportStudents Student Center (MTCC) is the other primarycourts but also thefor funweight room andVarsity Teamstudent hangout.lockers. Athletes Some students place a priorityon keeping healthy and main-ROTC Students taining their appearance. for Most of them go to the weightroom or play basketballfitness Many complain about thebusy space usagethey feellike minority users. ROTC students are required to maintain minimum fitness levels, and have group weight training and athletic practice at Keating four to five times a week. 9. A Journey to the GymAttractionEntry ExperienceExit Extension Team AthletesHave to go to the gym IF too early, be theChange in lockerShower Go home withat specific times door guard. rooms Change clothes teammatesPick equipment (talk aboutIF too late,wait. Meet teammates achievements, placesPractice session for improvement)ROTC CadetsHave to go to the gym Change into Gymwear Go to the gym Shower Go home with friendsto maintain fitness ArriveExerciseChange clothes (talk about meetinglevelsShow ID Frustrations with(out) ROTC standards) mats,mirrors,etc.Get kicked out by team. Average StudentsChoose to go to the Call friends fix time Exercise/Play Shower Go home with friendsgym Change into comfortsChat with friends or may just go home to (talk about working outArriveFrustrations with(out)change.more often and eatingShow ID courts nutritious) 10. What Do Students Want?AthletesStudents for fun Students Team Athletes 3.1%* ROTC forfitnessROTC 1.2%*I workout every Motivationsdayand I am I like playing my sportIm good at this.actually required to Being fit has specific benefits Im focused onmaintain a certain(scholarship, becoming a pilot).level of fitness.Desires I live here! Daily, scheduled access. Practical functionality: specialized workoutequipment, mats for ab work, mirrors to checkweight training form, decline bench, scales inlocker room. Access to coaches. *Percentage of undergraduate and graduate students on main campus.Varsity Team participation from IIT Athletic Department report on Equity in Athletics, October 2003. ROTC participation from Lt. Derrick Kiker, USN, ROTC advisor. 11. What Do Students Want? Athletes Studentsfor funROTCStudentsfor fitnessFitness-Oriented Students about 1015%*I just like keeping Motivationsfit. Ive always I like working outI enjoy the skill involved,worked outand I like being healthy.regularly. I like looking good. Desires Frequent access, when convenient. Free weights. Aerobic equipment. *Portion estimated based on student surveys conducted on campus October 2005, and on student perceptions reported in interviews. 12. What Do Students Want? Athletes Studentsfor funROTCStudentsfor fitnessGeneral Student Population about 70%*I like having fun.Motivations I enjoy hanging out with friendsplaying informal games (basketball, badminton, etc.) is a good way to do that. I like having fun; but the gym isnt always fun.Desires Place to have fun. Access when its convenient. Some kind of workout that isnt too hard to understand or to do, and that doesnt take too much time. *Balance after Varsity Athlete, ROTC, and Fitness-Oriented Students 13. What Do Students Want? Athletes Studentsfor funROTCStudentsfor fitnessEverybodyWhy cant it beScheduling Challengeseasier to get access Student workers use informal methods toto Keating? schedule their timeleaving uncertainty for everybody. Pool is closed from 2 to 6 pm. Arriving early for a team workout could mean you have to sit at the desk as a monitor. Arriving late for a team workout (but before public hours) means you have to wait at the door for someone to open it. The gym closes at 11 pm?? Hello?? Students stay up late! 14. Themes & Insights 15. Who is at the Gym? Studentsfor fun AthletesROTCStudentsfor fitness 16. Who is On Campus? Students for funAthletes ROTCStudents forfitness 17. Who is On Campus? Keating is aStudents limited resource. for fun AthletesROTCStudent forfitness IIT Main CampusUndergrad 2,216Grad2,691Faculty 450total 5,357 18. Top User-Observed Issues: POEMS People ObjectsEnvironment MessagesServices Its too Everything My GodNobodyThe gym crowded! is just tooits so hot,ever told should beold andI cant me how to open 24rusty. breathe!work out. hours. Remodeled Stuff stays Theres noThe student Crowded in workout broken a long A/C in themonitorsevening, hard room = more time. summer, arent anyto access in users. Butand poorhelp. morning. teams get ventilation all priority the time. kicking others out. 19. Top User-Observed Issues: POEMS $$$ People ObjectsEnvironment MessagesServices Its too Everything My GodNobodyThe gym crowded! is just tooits so hot,ever told should beold andI cant me how to open 24rusty. breathe!work out. hours. Remodeled Stuff stays Theres noThe student Crowded in workout broken a long A/C in themonitorsevening, hard room = more time. summer, arent anyto access in users. Butand poorhelp. morning. teams get ventilation all priority the time. kicking others out. 20. A Root Issue: Campus Culture 21. Why Visit the Gym?Health Improved appearance Greater strength Enjoyment Skill development From surveys conducted on campus, October 2005 22. Why Visit the Gym? Why Stay Home?Health Too busy Improved appearanceToo tired Greater strength Its crowded EnjoymentI dont like it Skill developmentWhats a workout? From surveys conducted on campus, October 2005 From surveys conducted on campus, October 2005 23. Why Visit the Gym? Why Stay Home?Health Too busy Improved appearanceToo tired Greater strength Its crowded EnjoymentI dont like it Skill developmentWhats a workout? From surveys conducted on campus, October 2005 From surveys conducted on campus, October 2005 DemographicsMale68%Female32%International 31%Countries105of Origin 24. Its better to be in-shapewhen youre on a date, Theres no pressure tobecause you feel more look good at IIT.confident.A visibly overweight student. I think it is important IIT students dont go toto take one or twothe gymthey eat a lothours each day for yourand like to hang out.health. A student who admits to goingto the gym only once a month. 25. Innovation Opportunities 26. Building a Fitness Culture Provide easy, convenient access to fitness Tell people how to pursue fitness Foster social support more fun to play basketball than Doom Show the benefits: Short-termsleep better, feel better, dont get sick Long-termlook better, be stronger Body Engineering (But without making a big deal out of body image) 27. Open longerTour of facilities How to Workout Personal trainer Classes Provide towel hours postersavailability (Tai Chi, etc.) service Near-Term Innovations: Fall 2006 Maintenance: Fix stairs, Improved signage/ Move mirrors to neededMove TVs to cardio fix vending machines ambiencelocations area 28. Hire an IIT Fitness Czar who:Promotes fitness Sponsors/organizes Liaises with Health Hosts periodic eventson campusintramural sportsServices and Keating(fitness open houses);coaches to make suregame free-for-all nightsscheduling works bestMid-Term Innovations: Fall 2007 Registration Department Student Health Center Improve the entrance experienceLook & feelInclude fitness in freshman orientation 29. Build New Rec Center! Featuring: skateboard court, boxing, handicapped accessibility, hot tub & sauna, bigger weight room and cafe. And room for all teams, ROTC, and the general student population.Long-Term Innovations: Fall 2012+Renovate Keating for Consider a Human Factors academic program team sports, preservingthat integrates ergonomics, physical fitness, etc. as architectural qualities. part of how an engineering school begins to valuefitness & health. 30. Build new rec center! Featuring: skateboard court, boxing, handicapped accessibility, hot tub & sauna, bigger weight room and cafe. And room for all teams, ROTC, and the general student population.Long-Term Innovations: Fall 2012Renovate Keating for Consider a Human Factors academic programteam sports, preservingthat integrates ergonomics, physical fitness, etc. asarchitectural qualities. part of how an engineering school begins to value fitness & health. 31. Why is Campus Fitness Important? Contributes to IITs GrowthIm trying to decide between three differentcolleges in the Chicago area. A better gymwould definitely influence my choice of college. Prospective Student 32. Why is Campus Fitness Important? Healthier GraduatesImagine what could result if every IIT graduatedeveloped a healthier lifestyle and lived an extra tenyears. Just think of all the good they could doin the world.A Future IIT Alumnus