obtaining the views of people who use forensic services

18
Obtaining the views of people who use forensic services Dr Lisa Curtice Director, Scottish Consortium for Learning Disability (SCLD)

Upload: barclay-cain

Post on 01-Jan-2016

23 views

Category:

Documents


0 download

DESCRIPTION

Obtaining the views of people who use forensic services. Dr Lisa Curtice Director, Scottish Consortium for Learning Disability (SCLD). Reasons for obtaining these views. To assess quality of services through the perspectives of people who experience them - PowerPoint PPT Presentation

TRANSCRIPT

Obtaining the views of people who use forensic services

Dr Lisa CurticeDirector, Scottish Consortium for Learning Disability (SCLD)

To assess quality of services through the perspectives of people who experience them

To make policies robust through research and evaluation

To ensure representation in consultations

To develop skills

Reasons for obtaining these views

Obtaining the views of people with learning disabilities

an adaptation of good research practice

Information and consent

Accessible information in different formats

Time taken to check out consent

Interview schedule

Relevant to person’s situation

Flexible – follow stories if necessary

Check out understanding

Allow for wide range of verbal engagement

Conduct of interview

Identify communication needs first

Consider role of proxy/supporter

Allow for interruptions

Give permission to stop

Recording not a sufficient record

Framework analysis can be used to identify and reflect on themes

Analysis

Topic

Theme a) Theme b)

case summary summary

case summary summary

Clear agreement with interviewee◦Any limits to confidentiality◦Use of their information◦ Form of reporting◦What feedback they will get

Storage of information◦Sample details locked and passworded◦ Identifying information stored separately from interviews◦ Limited access to data

Reporting◦Care with data linkage ◦Attention to details that may identify

Confidentiality and reporting

Characteristics of people interviewed

Status of people interviewed

The setting

Particular features of research in forensic settings determined by:

access is challenging background information and corroboration can be

absent balance between empowerment and support in

the interview situation need for particular care with disclosure and

confidentiality

Specific features of forensic settings

Example of ‘The same as you?’ evaluation

Conducted on behalf of Scottish Government

Methodology

Inclusive Research Methodology

Evidence Scoping

Interviews with people with learning disabilities and family carers

Consultation

Who did we want to speak to?

People with learning disabilities

Family carers

50 people in total A range of ages Men and women Different living

situations A range of different

needs

50 people in total A range of different

needs

18 in family home22 living independently

or with support5 group home4 forensic services

Living situation – people with learning disabilities

Experiences can help identify what information and support is needed

“ I’m trying to get out. I don’t know what to do..or somewhere that helps you with people with learning difficulties..no one has talked to me about it.”

Views and experiences

User and Carer Forum brings together people with a wide range of experiences◦ They have developed resources such as “Supporting You

to Support Us”

Tier 4 Services in Greater Glasgow and Clyde have a service redesign forum

A member of this forum sits on the national Modernising Learning Disability Nursing group

Forums

Hearing other views Working in a group Staff may see people differently Peer support Growth in confidence – experience of having views

heard Opportunity to develop skills – getting views across in

different ways Views can make a difference if forum is respected by

managers May open other doors

Benefits of forums

Lisa CurticeChloë Trew

[email protected] 418 5420

www.scld.org.uk

and images from Talk for Scotland toolkit

Consider joining the Scottish inclusive learning disability research network