mutualinterestofA NEWSLETTER PUBLISHED BY THE EMPLOYEES OF THE O&MBG FOR THE EMPLOYEES OF THE O&MBG

Vol. 32 Issue 2

OctOber |2012

O&MBG honors 10 teams for outstanding collaboration with Teamwork AwardsTeam efforts from across the Operations & Maintenance Business Group were honored in August as Leadership Summit 2012 attendees paid tribute to the best examples of business group accomplishments with the Teamwork Awards.

The Teamwork Awards are aligned with CH2M HILL’s Governing Values of Respect, Employee Control and Delivery Excellence. Summit attendees also got to pick winners, voting in each category for the People’s Choice Award. Here’s a list of this year’s winners.

Delivery Excellence (recognizing teams in their efforts to demonstrate performance excellence; manage risks; improve efficiency, processes, systems, and technology; delight customers and demonstrate strong partnerships):

• GLT Winner: The Anointed Few, Ave Maria, Fla.

• GLT Winner: When It Snows, The Quicker We Go!, Centennial, Colo.

• People’s Choice Winner: When It Snows, The Quicker We Go!, Centennial, Colo.

Respect (recognizing teams in their efforts to show innovation, implement sustainable solutions, become involved in the community, reflect diversity, strengthen ethics and demonstrate respect for clients):

• GLT Winner: The Conch Community, Key West, Fla.

• GLT Winner: Honda Manufacturing Team, Lincoln, Ala.

• People’s Choice Winner: Honda Manufacturing Team, Lincoln, Ala.

Employee Control (recognizing teams in their efforts to collaborate with other business groups or teams, manage costs, enhance margin and win new work or renew existing projects):

• GLT Winner: Early Renewal Team, Walla Walla, Wash.

• GLT Winner: DuPont Spruance Industrial Strength Team, Spruance, Va.  

• GLT Winner: Project Zorba, Twin Falls, Idaho

• People’s Choice Winner: Hitachi Weight Watt-chers Team, San Jose, Calif.

Teams from across the company submitted 66 applications, and the Global Leadership Team judging committee selected two winners in the Respect and Delivery Excellence categories and three winners in the Employee Control category. Summit attendees selected the People’s Choice winners. Project teams also were recognized at the Summit closing ceremony for outstanding health and safety in 2012.

Employees dig in to help preserve historic landmarkMany of the leaders who attended this year’s Leadership Summit in Bonita Springs, Fla., dedicated time after the learning event to help the local project team save a historic banyan tree in the heart of Bonita Springs, which has been a landmark for decades.

About 60 employees spent about an hour planting plant beds with lush ferns to help protect the nearly 100-year-old tree’s aerial prop roots and keep them from getting damaged.

“The whole Summit is a great opportunity to interact with our peers, but the community involvement event is the only opportunity most of us have to actually work side-by-side on a project together,” said Lorene Liebert, who manages the Lease Administration office in Sacramento, Calif. “It’s a great way to expand our getting to know each other in a totally unique environment and circumstance – invaluable interaction. Doing something positive for one of our client communities is a great give-back. Personally I came away with a great sense of satisfaction for what we accomplished in Bonita Springs that HOT morning! I hope the community enjoys it.”

The CH2M HILL Bonita Springs project team did some work ahead of time to get the plant beds ready for volunteers, designing where the beds would be planted, bringing in top soil, adding an irrigation system and having the ferns on-hand, ready for the volunteers to plant.

“There’s probably no way to describe the effort and excitement from the Bonita Springs project team to pull this project off,” said Eastern Region technical services director Dan Stark.“ Project manager John Dulmer and his team were able to organize the event and make it happen without skipping a beat in delivering the day-to-day project work. Everyone at the project played a significant role in pulling this off. If they weren’t directly involved with a shovel, survey/planning or procurement, then they were covering for the ones who were. What a great group! I’m blessed that I get to work with them.”

The project gave the volunteers a chance to learn more about Bonita Springs’ history and work on a project of significance to the city council and residents alike. Local legend has it that the tree was planted by Bonita Springs pioneer Cordell Smith in 1921.

O&M employees in Bonita Springs perform community development services, including planning, zoning, environmental sciences and geographic information system mapping for the city, which has a population of approximately 44,000 residents.

The Leadership Summit is the premier learning event for O&MBG leaders, where attendees share information, recognize outstanding accomplishments and network with others.

Volunteers in front of the banyan tree.

The O&MBG Global Leadership Team applauds winners of the Presidential Teamwork Awards at the Leadership Summit. From left to right: Catherine Lang, Elisa M. Speranza, Bob Danks, Rich D’Amato, Jeff Mervin, Steve Meininger, Natalie Eldredge and Scott Haskins.

Quincy, Fla., project manager Terry Presnal accepts a safety certificate from the Health & Safety team. His project was one of more than 120 that were recognized at the Leadership Summit for working 100-percent injury-free in 2011. From left to right: Mark Zachary, Terry Presnal, Ruben Aranda, David Ells, Ben Campbell, Mike Rapien and Mike Mitchell.

We need your news!We’re getting back on track with publishing Of Mutual Interest on a regular publication schedule – this means we need to hear from you!

We rely on your news so we can tell everyone what’s happening at our company. So tell us what you’re doing at your project – whether it’s community involvement, new contracts or renewals, awards, client feedback, an innovative solution, employee achievements, project celebrations and safety successes – and we’ll tell the rest of CH2M HILL.

Send as much basic information (the news, names, job titles, location and date) as you can. We’ll write the story and contact you if we need more information. The best way to enhance your story is with pictures or copies of client letters or certificates. When you send pictures, include the names of everyone in the photo, identified from left to right. And if the picture is of a “thing,” tell us what it is (for example, pump repair work). Shoot your pictures in the highest possible resolution, and send them in their original format (for example, .jpg or .bmp).

Send your articles, story ideas and photos to Of Mutual Interest Editor Carolyn King. Mail, e-mail (carolyn.king@ch2m.com) and fax (720.286.8208) submissions are welcome. Or give Carolyn a call at 720.286.4227.

Of Mutual Interest is an internal newsletter intended for the employees of the O&MBG.

Page 2October 2012

mutualinterestofrenewals and new biz

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Company to operate, upgrade R.I. facilityThe city of Woonsocket, R.I., has selected CH2M HILL to operate its existing regional wastewater treatment facility, design and build upgrades to the facility, and then operate the improved wastewater treatment facility.

The city gave approval for CH2M HILL, in a cross-business group collaboration effort between the Water and Operations & Maintenance business groups, to begin operation of the existing wastewater treatment facility and perform the capital upgrades to the facility, valued at nearly $80 million (capital and O&M). Woonsocket’s upgraded facility is expected to significantly improve the city’s wastewater treatment capabilities, while improving water quality and the environment by reducing the nutrients (phosphorus and nitrogen) discharged to the Blackstone River.

CH2M HILL will assume operations of the wastewater treatment facility this fall. Design is expected to begin shortly after contract signing with construction scheduled to be completed in 2016. CH2M HILL will operate the plant through construction for a 20-year term. 

The wastewater treatment plant, built in the early 1930s with major upgrades in the 1960s,’70s and ‘90s, has aging equipment and is facing more stringent regulatory requirements. The plan is to rebuild, upgrade and expand the plant; incorporate modern wastewater treatment technology; upgrade the electrical system; install a new SCADA system; and increase the removal of phosphorus and nitrogen to meet the new, more stringent discharge requirements.

“CH2M HILL is committed to providing the city with the greatest possible value for its wastewater needs,” says CH2M HILL DBO program director Denis Dandeneau. “A single-entity DBO provider delivering all phases of this project assures the city that one company is responsible and accountable for meeting project timelines, wisely managing public resources, and protecting the environment for the next 20 years.”

After a competitive procurement process Woonsocket public works director Sheila McGauvran believes the city has selected a firm in CH2M HILL that meets and exceeds all of its requirements.

“We are pleased to have CH2M HILL design and build our wastewater treatment facility upgrades and operate and maintain the facility for the next 20 years, providing the city with cost-effective, permit-compliant operation, and its commitment to safety, sustainability and stewardship for the wastewater treatment facility,” says McGauvran.

CH2M HILL flying high with Indianapolis Airport extensionThe Indianapolis Airport Authority recently extended its contract with CH2M HILL for facilities services at its state-of-the-art, 1.7-million-square-foot aircraft maintenance center at Indianapolis International Airport for another year. It is the latest of several extensions since the company began work under the original contract in 2004.

The O&MBG facilities team provides subcontract management, purchasing, tenant improvements, and operations and maintenance of the facility’s wastewater treatment plant, ground support equipment, aircraft hangars and mechanical, electrical and HVAC systems. The work is performed by a staff of 21 employees including subcontractor support.

“We are very pleased to receive another renewal,” says Larry Crossley, regional director of operations, adding that program manager Jason Potts and his team have worked extremely hard to secure the extension as well as to consistently exceed IAA’s expectations.

“It truly is rewarding when our client places their trust in us for the delivery of these services,” Crossley says. “CH2M HILL is a valued partner with IAA and

this extension is a direct reflection of our team’s overall commitment to deliver outstanding quality, professional support and continuous performance improvement results.”

Potts and his team’s performance are opening other new opportunities at the Indianapolis International Airport including an opportunity to perform O&M services for the airport’s central utilities plant, Crossley notes.

The Indianapolis contract extension continues our growth as a leader in providing turn-key facilities management and O&M services to the airport industry.

Amy Lum (left), planner scheduler and Jennifer Conner, office manager.

CH2M HILL keeps rolling with MichelinMichelin North America, the leading tire manufacturer in the U.S., has extended its contract with CH2M HILL for comprehensive facilities services in the Greenville, S.C., region through June 2015.

“CH2M HILL is a valued partner with Michelin,” says one of Michelin’s management team. “Our cultures align very well, particularly in areas such as safety, innovation and sustainability. This three-year renewal is a direct reflection of their overall commitment to deliver quality support, cost-savings initiatives and results.”

“They (CH2M HILL employees) are always available for us and have always been willing to help out,” says a member of Michelin’s payroll department. “They go above and beyond their duties. And they were very prompt in responding to our issues. I hope you know and appreciate what great employees you have. They're the best.”

The O&MBG’s Facilities team provides integrated facility management solutions at Michelin’s North America headquarters and regional support facilities including the French School, Michelin Conference Center and other corporate support locations. CH2M HILL also provides facilities services to “Michelin on Main” in downtown Greenville, similar to the manufacturer-specific shops seen on the main thoroughfares of New York and Paris.

CH2M HILL regional director of operations Larry Crossley agrees with Michelin representatives about the cultural alignment between the partners, including the all-important focus on safety. He notes that the CH2M HILL program team, which has had no recordable incidents since the project’s inception, has received the prestigious Gold Safety Award and Perfect Record Award from the National Safety Council. Both CH2M HILL and Michelin management are proud of our on-site team’s commitment to Target Zero.

CH2M HILL’s scope of work includes overall operations and maintenance; project/subcontract management; mailroom, shipping and receiving; personnel moves, additions and changes support; corporate event support and

coordination; administrative services; courier services; and switchboard operations. The project employs 23 full-time staff members plus subcontractors.

“We are very pleased to receive this news,” Crossley says. “Program manager Patrick Kennedy and his team have worked diligently to secure the extension as well as meet Michelin’s expectations. It truly is rewarding when our client places its trust in us for the delivery of these services.”

Members of the Michelin team.

From left to right: Matt Bowen, Steve Dye, Kevin Porter, Bill Hoopingarner, Bob Wendelboe, project manager Jason Potts, Mark Chamberlain, Alec Parrish, Brad Scott, Shawn Nantz and Robert Schmitz.

From left to right: Jason Rexroat, Rick Burgess, Brandon Marcum, Joel Mackey, Mike White and Jim White.

Scott Chamberlain, supervisor.

An aerial view of the existing treatment facility.

Interested in sustainability? If sustainability topics interest you, then be sure to

check out the O&MBG’s award-winning sustainability

newsletter, Trailblazer, for all of the sustainable work

we’re doing at our projects across the U.S.

You can find out more on O&MZone. From the

home page, click the “Sustainability Newsletter”

link in the lower right-hand corner of the page.

Or receive the newsletter each month delivered to your

email in-box by emailing OMSustainability@ch2m.com.

Start your Mondays right! Are you receiving Denver Connection, the O&MBG’s weekly e-newsletter, every Monday morning? If not, call 866.DIAL.TAC and ask to be added to the O&MBG All Users email distribution list so you can receive Denver Connection and other important updates. If you're having problems viewing Denver Connection or have story ideas or suggestions to help make Denver Connection better, please contact Paula Gray at paula.gray@ch2m.com.

Learn more about sustainability

October 2012Page 3

everyday excellence in action

mutualinterestofawards and accolades

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West Liberty recognized The West Liberty, Iowa, project was awarded the Iowa Water Environment Association 2011 Biosolids Award for exemplary biosolids management for small projects.

The award recognizes treatment plants that have made significant strides in their biosolids program by developing and implementing cost-effective, environmentally safe and publicly acceptable biosolids practices.

The association’s biosolids committee reviewed all applications, and the award was presented at the 2012 IAWEA Annual Conference in West Des Moines, Iowa, on June 7. This is the second time the team has been honored, winning the award in 2002 as well.

Project manager David Clark, left, accepts the Iowa Water Environment Association 2011 Biosolids Award.

O&MBG blazes trail, winning marketing excellence award for sustainability communicationsThe Sustainability and Marketing & Communications teams were honored in June with an award in the Society for Marketing Professional Services – Colorado Chapter’s 2012 Marketing Excellence Awards.

CH2M HILL was recognized in the Shoestring Budget category for Trailblazer, the O&MBG monthly sustainability newsletter. Trailblazer aims to keep employees informed on the latest sustainability happenings around the business group, provoke thought on how to apply sustainability concepts at readers’ projects, and recognize successful project teams and Project Sustainability Champions.

The Sustainability Program’s success hinges on empowering employees to find what’s important to their project, client and community and developing sustainable solutions to meet those needs. It is driven “by the people” because it is a volunteer effort. Trailblazer seeks to be representative of these people by profiling a variety of champions and projects representative of readers, highlighting O&MBG’s three service lines and a cross-section of employees in all lines of work.

“Trailblazer is a great example of how a communications strategy can help support delivery excellence,” says sustainability director Lindsay Ritter. “Many people contribute to the content development, and we rely on our champions to bring forward interesting topics and best practices. Sharing successes and recognizing achievements generated positive results for O&MBG employees, and we’re honored that it stands out as a best practice in our industry.”

SMPS presented awards in several categories recognizing professional service firms including engineering, development, architecture and construction companies. The Shoestring Budget category recognizes any marketing piece that costs $1,500 or less to produce, including design and printing costs. The awards ceremony was held in Denver, Colo., at Mile High Station.

Ready, set, action! Don’t miss new safety resources designed for you

Snowing the way: Centennial earns ITE Achievement Award for plowing optimization

safety begins with me

The Institute of Transportation Engineers recognized the City of Centennial, Colo., with its 2012 Transportation Achievement Award for Operations for the city’s Optimized Snowplow Routing Project, which leaders believe will redefine the way this service is delivered.

CH2M HILL has provided public works services, including snow removal, for the city of slightly more than 100,000 residents since 2008 in what is considered to be the largest public works public-private partnership of its kind in the country.

In 2011, CH2M HILL developed an innovative approach to snow removal that integrates route optimization with the use of consumer-grade Garmin® global positioning system devices into the city’s snowplowing operations. The goal: Improve operational efficiency and guarantee 100-percent plowing coverage during snowstorms.

Most agencies use a grid network to define snow routes, then apply the plow operator’s perceptions to the network to identify routes, explains Craig Faessler, CH2M HILL’s Centennial project manager. Route optimization, on the other hand, uses complex mathematic algorithms to define the most efficient path, from a time-savings perspective, for operators to navigate.

The use of GPS devices further enhances the efficiency of optimized routes by eliminating duplicated efforts. Typical fleet management GPS routing systems, however, only provide “point A to point B” options; they are not

able to handle a static route – and they can cost tens of thousands of dollars, Faessler notes.

Instead the Centennial team, led by Monty Sedlak and Michael Terry, purchased Garmin units off the shelf for about $150 each and – although Garmin staff said the plan would not work – they were able to program the city’s newly optimized snowplow routes into the GPS devices, manipulating them with waypoints in order to direct drivers along the shortest, most efficient and expedient routes.

“Essentially it was a matter of outthinking the Garmin creators and coming up with a way to ‘trick’ the GPS devices into giving the solution already determined by the snow route optimization program, rather than having the device come up with its own route,” Faessler said. “It took a good deal of initial time to program the devices,

test them, then reprogram them repeatedly until we had the desired outcome.”

As a result, even during the height of a blizzard, plow drivers no longer need to navigate roads by memory or use paper maps to find the correct route. Instead, the devices guide drivers using visual maps as well as voice instructions through turn-by-turn directions – including plow turn-around locations – providing full plowing coverage that is both efficient and cost-effective.

The increased efficiency enabled Centennial to reduce the amount of time required for a single truck to complete its route by 28 percent, effectively increasing the fleet size by one-third with the same number of vehicles. Comparable communities average 25 miles per snowplow, Faessler says; Centennial averages 67 miles per plow. Officials also expect the optimized routes using GPS devises will result in lower material costs, and streets will be plowed more frequently, keeping them clearer during storms.

“Congratulations to both the city and the Centennial project team for coming up with the creative approach that led to this well-deserved recognition,” says Elisa M. Speranza, O&MBG president. “This demonstrates a critical aspect of CH2M HILL’s approach to innovation. Our quality approach reminds our associates that they are ‘paid to think.’ They are encouraged to look for continuous improvement opportunities, taking a product, activity or process that is already established and improving it to provide greater value to our clients.”

A copy of Trailblazer, the O&MBG’s award-winning sustainability newsletter. To subscribe, send an e-mail to OMSustainability@ch2m.com

Following on the success of the four safety videos the O&MBG Health & Safety team made available to associates on O&MZone on the Virtual Office a few months ago, the team has made some additional safety videos available, which were sent to projects this summer.  

The first DVD covers mandatory topics for Occupational Safety and Health Administration compliance. The DVD contains 21 separate videos, covering topics from fall protection and confined space to lock-out/tag-out and machine guarding.

The Health & Safety team has included some extra videos for good measure, including the recent distracted driving video message from O&MBG President Elisa M. Speranza and an update from safe driving advocate Jacy Good. There’s also a video called Let’s Talk Safety with our Rio Rancho, N.M., client. You’ll also have an opportunity to watch videos on vehicle inspections with all types of heavy-duty and light-weight trucks.

What’s even more exciting about this particular video series is that the OSHA compliance videos were all

filmed on location at the Rio Rancho project using our own safety folks and our boots-on-the-ground associates there. You’ll get to see first-hand how the safety principles are actually applied at one of the water/wastewater projects we manage.

“We think the videos are a cool and unique way to show safety basics in practice,” says Corporate Health & Safety Director Mark Zachary. “I hope you get a lot out of them and take away some ideas to implement at your projects.” 

It is recommended that projects use the 21 topics for safety meetings/tailgates or hands-on safety training. Based on the material provided, they easily can be expanded into a more extensive training class for the hands-on training. The videos were not intended to be used in their entirety in one setting.

The second DVD discusses OSHA inspections. The video was prepared by Federal OSHA and the Department of Labor. The video is a public domain publication that OSHA encourages all employers to use to help educate their employees, and Zachary filmed a brief introduction

to the video that covers how to prepare for an OSHA inspection and OSHA rights and employer rights when going through an inspection. 

“My hope is that the OSHA inspection video will help answer any questions Project Managers or associates may have so they can be at the top of their game during an inspection. The video is 17 minutes long, but I promise you, it will be well worth your time to review it with your team,” Zachary adds.

The Health & Safety team encourages you to put the principles to work at your projects by using them in your weekly safety meetings/safety training.

As always, your protection on the job is our top priority, and we’re asking that each of you do your part in maintaining a safe work environment. 

Please contact a member of the Health & Safety team if you can think of anything we can do to continue to improve our safety program.

Page 4October 2012

mutualinterestof

Catherine McCullough helps students understand sustainability concepts when it comes to how to plan a city's growth.

Taking out the trash – sustainably Associates who work for the Pine-Strawberry Water Improvement District in Arizona co-sponsored and volunteered their time assisting the client in a recycling event held earlier this year, collecting 23,000 pounds of recyclable material from more than 150 residents.

“The event gave residents an opportunity to recycle items such as TVs, microwaves and other material that would probably have ended up in the landfill; we recycled it for them,” says project manager Brad Cole. “The event was a huge success and a fun way to network with the client outside of the work environment.”

The event was hosted by the Arizona Department of Environmental Quality and co-sponsored by many local governments, special districts and the O&MBG’s Pine, Az., team. 

The project team and the client split the expense of advertising the event, adding a bill stuffer in customers’ monthly water bills. The insert reached an additional 3,200 homes not previously reached in prior advertising campaigns.

Cole and customer service representative Danielle Bassett and her husband, John, volunteered their time to offload and sort materials that residents dropped off during the event.

in our communities

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Idaho students get quick course in water qualityNearly 50 children in Twin Falls visited the city’s Centennial Waterfront Park recently, but they weren’t there to play, although they may have had some fun conducting tests on the Snake River’s water quality as part of the World Water Monitoring Challenge, an international education and outreach program that builds public awareness and involvement in protecting water resources around the world by engaging citizens to conduct basic monitoring of local water bodies.

Led by project manager Shawn Moffitt and laboratory director Susie Buck, CH2M HILL has sponsored the water monitoring event there since 2003. CH2M HILL has operated and maintained the city’s wastewater treatment facility since 1985, one of the O&MBG’s longest continuous municipal contracts.

In 2011, approximately 340,000 people in 77 countries monitored their local waterways, including CH2M HILL-hosted events in Shanghai, Abu Dhabi, Denver, Philadelphia and dozens of other cities.

The Twin Falls team helps kids with testing.

Growing for good in CanadaEmployees at the Lambton Shores project in Ontario are participating in a Grow a Row campaign, which encourages planting and growing fruits and vegetables the Forest Contact House, an area food bank.

Project manager Rick Marsh challenged team members to come up with new ideas on how they could support the community. After doing some research, operator Shawn Young discovered the Grow a Row campaign and thought it would be a valuable and sustainable community investment project for the team. With approval from Marsh, Young moved forward as the Grow a Row team leader and contacted our client, the Municipality of Lambton Shores, to get permission to plant a garden at the Arkona Wastewater Treatment Plant. The municipality not only gave its approval, but also provided the compost and mulch to get the garden started.

“I would like to thank Shawn for his great idea and commitment to the Grow a Row campaign to benefit the residents of Lambton Shores,” said Marsh. “This is the image we, as a company, want to be known for throughout the communities where we operate. We are members of the community, not just people who work here. This has been a great team-building tool, and we have received positive feedback from the community.”

Every team member is involved in the project, planting carrots, radishes, tomatoes, beets, squash, peppers, beans, peas and watermelon. They then take turns picking and delivering the fruits and vegetables to the food bank.

CH2M HILL has provided wastewater treatment plant and water system operations and maintenance services to the Municipality of Lambton Shores since 1996.

DeFuniak Springs raises money to support city fireworksThe DeFuniak Springs, Fla., team sponsored and worked at a booth at the Florida International Air Show to raise money for the Downtown Business Partners Association 4th of July fireworks display.

The team sold solar-powered dancing daisies, hula girls and other decorative garden lights during the air show. They also sold chances to dunk city and project staff at the dunking booth and held a drawing for a $100 gift card. 

Game winners got a chance to win an arcade basketball game valued at $150. To encourage air show attendees to keep hydrated, the team sold water with the assistance of the fire department.

Overall, the team raised $700 for the city to put toward the expense of the 4th of July Fireworks display.

Danielle Bassett surveys the pile of goods that residents dropped off during the recycling event.

Employees turn into teachers for a dayDenver employees volunteered to teach during Junior Achievement’s JA-for-a-Day, teaching classes of 15-25 students ranging from kindergarteners through fifth graders at Peakview Elementary School.

“We thought JA-for-a-Day was a great way to reach out to our client’s community and educate youth about sustainability, financial literacy, citizenship and the importance of education,” said Catherine McCullough, sustainability coordinator.

Parkview Elementary School is located in Centennial, Colo., where we perform public works services including traffic engineering and operations, permit processing, inspections, administrative services, and street and roadside maintenance.

“Lindsay Ritter and I taught third graders who were enthusiastic and eager to learn. They enjoyed the various activities and mastered some high-level concepts like city planning and zoning, consumer/producer, and the complexity of business choices. They approached the day and activities with gusto, were actively engaged, and honestly, they were a lot of fun!” shared McCullough.

“Kids are like sponges – they want to learn. They are very creative and are able to see how abstract concepts relate to their everyday lives. I think they enjoyed learning about what other adults do and how studying and education is the passport to finding a career,” said McCullough. “JA helps students broaden their relationship with and view of their community and world and the role they play within it. JA teaches foundational life skills and exposes them to career options they may not be aware of.”

Junior Achievement is the world’s largest organization dedicated to educating students about workforce readiness, entrepreneurship, and financial literacy through experiential, hands-on programs.

Other Denver employees participated in the event, including, Melissa Laehr, Katie Straughan and Jason Fearing.

Lindsay Ritter helps kids with a sustainable city planning activity.

The Lambton Shores team. Working on the garden. A cache of delicious crops!

One of the air show displays. Team members ready the booth.

October 2012Page 5

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Students get hands-on learning about biology High schoolers studying biology got a first-hand look at the biological treatment process on a tour of the wastewater treatment plant earlier this year in Waynesboro, Ga.

“The experience really gave my class a clear understanding of the biological treatment processes and how they are accomplished at the plant,” said Edmund Burke Academy biology teacher Ashlee Duffy. “The entire tour was very informative and gave the students a practical view of the process we had discussed in the classroom.”

The students asked many interesting and engaging questions during the tour. They wanted to know how wastewater gets to the plant, what chemicals are added during the treatment process, areas, where the sludge goes when it leaves the plant, and what tests the state requires.

Thank you to the Waynesboro team for conducting the tour and answering the students’ many questions.

Edmund Burke Academy students are ready for wastewater treatment plant tour.

in our communities

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Helping others in their communityIn an effort to continue to support and give back to the community, the Walla Walla, Wash., project is always looking for opportunities to help others.

Every year, Randy Lindquist and his wife, Janet, volunteer to serve food at a local homeless shelter. According to Randy, he enjoys the times he is able to spend with others.

“In talking to some of the men and women who come here for a meal, I found that they truly appreciate all the efforts that people do to help them get back on their feet,” said Lindquist. “It is rewarding to serve food and talk to them – I have fun. It makes me feel blessed.”

A ‘National Night Out’ against crimeWalla Walla, Wash., associates Ian Grant, Kirk Brown, Velma Zamora and Nela Rice volunteered to register attendees for the city’s National Night Out – a nationwide crime and drug prevention program.

National Night Out is designed to:

• Heightendrugandcrimepreventionawareness.

• Generatesupportfor,andparticipationin, local anti-crime programs.

• Strengthenneighborhoodspiritandpolice/community partnerships.

• Sendamessagetocriminalsthatneighborhoodsare organized and fighting back.

All registered attendees received a free hot dog and root beer float. Local emergency service providers also attended and interacted with the community, providing the opportunity to tour a variety of emergency vehicles.

From left to right: operator Ian Grant, operator II Kirk Brown, laboratory analyst Velma Zamora and laboratory analyst Nela Rice.

Employees and their families help with lake restoration Honeywell Syracuse, N.Y., team members participated in the Onondaga Lake Conservation Corps stewardship event, held at the Geddes Brook wetlands in Central New York, earlier this summer.

Onondaga Lake Conservation Corps seeks to inspire future stewards of Onondaga Lake and its watershed through a hands-on, experience-based program that offers citizens and organizations the opportunity to participate in activities which help to restore and sustain the lake and its value as an Important Bird Area.

11 employees and their family members got their hands dirty and became environmental stewards, helping to create habitat along portions of a new green corridor connecting habitat from Onondaga Lake to upland sites. They planted shrubs and plants, conducted stream sampling and learned from habitat experts about the importance of supporting the Onondaga Lake watershed.

“I believe we had the largest showing from a single organization,” said John Formoza, project manager. “Our involvement really demonstrated our support of the client. Honeywell’s Syracuse program director, John McAuliffe, could not thank me enough for CH2M HILL’s support. I personally want to thank all the volunteers including Mohammed Mohammed, Mike Stout, Patrick Higgins, Wisam Al’Joher and all their families for taking some personal time on a Saturday to support this stewardship program. Our children received a hands-on experience of what we all are trying to achieve.”

The volunteer efforts at Geddes Brook will contribute to the transformation of 17 acres of land in the Onondaga Lake watershed into a diverse new habitat for wildlife such as fish, birds, frogs and turtles. By planting up to 50,000 native species, re-establishing wetlands and improving habitat, the project will improve the ecosystem and play a significant role in creating a productive, healthy Onondaga Lake watershed.

Cross-business group collaboration leads to win at historic Colorado mine site treatment plant The gold and silver booms that helped define Colorado are long past, but the state is still dealing with the aftermath of major mining operations. The Colorado Department of Public Health and Environment recently selected CH2M HILL to provide ongoing operations, maintenance and management services for the Argo Tunnel Water Treatment Plant, adding to a previous contract awarded for a design upgrade to the facility.

The state-owned treatment plant, which opened in 1998, removes acid and metals from water that is still coming out of the Argo mine and other historic, abandoned mines in the region and flowing into Clear Creek.

The project is a collaborative effort among the Operations & Maintenance, Water and Environmental Services business groups. The operations contract is valued at $1.2 million annually with a one-year initial phase focusing on the process upgrade for the facility, followed by a four-year extension for operations and maintenance. It will have six employees on site including regional business manager and acting project manager Dave Kitchel.

Scott Welsh, O&MBG business development lead, said the collaboration had its start with Environmental Services. In 2009, the state awarded CH2M HILL a contract to perform pilot-testing and evaluate options for converting the treatment process to high-density sludge treatment technology. That was followed by an award to complete the detailed design work for plant modifications.

“Kay Dry, the project manager on the plant upgrade design, brought (the O&MBG) the opportunity to bid on this project, but that was just the start,” Welsh says. “She also assisted with our proposal and participated on our interview team. As the main client relationship manager, she was integral in getting our value-add and credibility messages on the table.”

From there, Scott Champlin provided support from the WBG, and the O&MBG proposal team of Kitchel, delivery lead; Sharon Loseke, commercial lead; Kerry Hogan, proposal lead; Alan Ridgeway, estimating lead; Cynthia Beyer, contracts lead; and Pete Cohlmia, corporate sponsor, put together the winning bid, Welsh said.

“This is a unique project for us because it involves providing an industrial process to a state agency client,” says Elisa M. Speranza, O&MBG president. “We are excited to be selected for another project in our home state and to welcome a new partner in the CDPHE. We’re optimistic that there might be similar opportunities in the future to help rehabilitate some of the many other abandoned mine sites in Colorado and look forward to working with our colleagues in Water and Environmental Services if and when those opportunities arise.”

The 4.18-mile-long Argo Tunnel was originally constructed between 1893 and 1910 for drainage and ore transportation, connecting several mines in the area between Idaho Springs and Central City. At the time it was the largest mining project and longest tunnel in the world. Ranging in diameter from 6 to 12 feet, the entire length of the tunnel has a 0.3 downhill grade to the portal to drain the water, which also provided an easy exit for the loaded ore cars.

With the tunnel completed, a state-of-the-art mill was built at the tunnel portal and over the years more than $200 million of rich ore was unearthed at the mine until it closed in 1943. The mine and tunnel were closed off and are now part of the Central City/Clear Creek Superfund site as designated by the U.S. Environmental Protection Agency.

The mill was renovated in 1976 and opened to the public as a historic and educational facility, providing more than 300 tours a year. It was placed on the National Historic Register in 1997. Go online for more information about the Argo tunnel and mine at www.historicargotours.com.

renewals and new biz

John Formoza finds himself up to his ankles in a future wetland, planting water plants.

Jonathan and Brandon Formoza (sons of John Formoza) and Hailey Higgins (daughter of Patrick Higgins) try to identify wildlife found in the wetland creek. They found three different species of fish, freshwater shrimp, crayfish and water bugs.

The entrance to the Argo tunnel (far right).

Page 6October 2012

mutualinterestofeveryday excellence in action

Page 6Page 6

Working together for clientEmployees from the Water Business Group and the Operations & Maintenance Business Group worked together for the Philadelphia, Pa., water department.

PWD wanted to create a film library of its standard operating procedures to ensure employees were operating safely and according to regulations.

“Working across business groups with other WBG employees really helped us to provide the best, most applicable procedures,” shares Elisabeth Smith, O&MBG compliance trainer. “Getting to better know the other WBG employees was an added bonus.”

PWD sought guidance from WBG employees who were helping with a contamination warning system project. The WBG team found the expertise they needed in the O&MBG’s Compliance and Reporting Group.

Working together, the team provided PWD with film equipment, trained department personnel on filming techniques and procedures, provided written guidance for future projects, and completed a 7-minute film on turbidity monitor calibration procedures.

From left to right: Lorenzo Lucia (PWD), Elisabeth Smith (O&MBG), Laura Eyring (PWD), and Lynn Scofield (WBG).

2 Washington employees help save woman’s lifeTwo Walla Walla, Wash., employees helped save a young woman’s life this summer.

Ian Grant and Velma Zamora’s quick-thinking and dedication to our Health, Safety, & Environment standards allowed them to pull a motionless woman out of the water near a beach on the Columbia River and begin performing CPR.

“Warehouse Beach is on the Columbia River in Oregon, about 45 minutes from Walla Walla,” said Grant. “My family and I went to the beach to meet Velma and swim with some friends and family. It was later in the afternoon when a lady ran up to me and said that a girl was unconscious in the water. I ran down the beach and swam to her, with my oldest son following. We were able to get her into a raft and onto the beach. Once on the beach, Velma started CPR, and someone else called 911. There were a lot of people who helped save the girl that day, including Ian Jr. and Velma. I’m very proud of them, and the girl was lucky to have so many people around to help.” 

Grant attributes safety training to his and Zamora’s successful response, as all 13 employees at the Walla Walla project are first-aid certified. He truly believes the HSE training helped in Zamora's quick response to start CPR. 

“Ian and Velma are two of the most outspoken and fun associates at the Walla Walla project,” said Willie Breshears, project manager. “I am not at all surprised that they instinctively helped someone in need.”

Walla Walla steps up for standardsThe U.S. Department of Energy recently issued new requirements, and the Walla Walla, Wash., team had to make changes to its septage receiving station’s muffin monster, a vertical inline grinder.

The team worked together and removed the grinder before the screen, limiting the process to only screening. The work was not only completed successfully, but also two weeks ahead of schedule.

The blue muffin monster just before removal.

Ave Maria team receives note from thankful residentThe team in Ave Maria, Fla., received this note from a resident, who expressed her gratitude for the team’s timely and amiable customer service.

“The AMUC staff has shown exemplary customer service to our residents at Ave Maria,” said client David Genson, with Barron Collier Companies. “The team’s effort and attitude go a long way in helping manage the town. We couldn’t ask for better confirmation of the group’s work results than feedback like this.”

CH2M HILL designed, built, and now operates the water treatment plant for the Ave Maria Utility Company (AMUC) and the planned community of Ave Maria.

Velma Zamora and Ian Grant.

safety begins with me

Safety within reachAssociates in Walla Walla, Wash., are always looking for ways to improve plant safety.

Recently, team members recommended posting signage at the diesel storage tanks to indicate the nearest fire extinguisher’s location.

Brainstorming led to a better idea. Instead of installing a sign, the team installed a new fire extinguisher by the tanks – a much safer improvement.

The new fire extinguisher is located right by the diesel storage tanks.

Working toward wellnessTo celebrate birthdays at the Walla Walla, Wash., project, the birthday month associates select a main course for lunch, provided by the project, and the rest is a potluck.

The August birthday selection was a meal-replacement protein shake (providing nutrients to the body), a large herbal iced tea (giving a boost of energy) and a shot of aloe (to cleanse the intestines). The team brought other healthy snacks to share for the potluck.

The August meal choice reflects a strong culture move that the Walla Walla team is working to instill – to live healthy and make positive wellness choices. Associates have lost weight and have increased their activity levels, and some employees are even using artificial cigarettes to help “break the habit.”

During the last 18 months, the project held a weight-loss challenge. Cumulatively, employees and family members have lost 80 pounds, participated in a poker-walk (giving the proceeds to the American Cancer Society) and are currently planning an outdoor Frisbee golf tournament.

Rob Muskthel and Brenda Breshears are enjoying their shake, tea and other healthy snacks.

The Walla Walla team prepares the shakes and healthy birthday snacks.

Injured on the job? Call 866.893.2514 for 24/7 physician access.

• Directaccessisavailablewithanurse and physician – 24/7.

• Thephysiciancoordinatestheemployee’s visit to the clinic for treatment and follow-up.

Look for your Injury Management/Return to Work card at your office or project site, and keep yours with you wherever you go.

Remember – if you get injured or sick on the job, report to your supervisor and call the number!

Call 866.893.2514.

Rio Rancho team to the rescueOne Rio Rancho, N.M., resident is grateful for a water leak in her neighborhood.

On June 28, four O&MBG employees, who work in Rio Rancho where CH2M HILL provides O&M services for the City’s water and wastewater systems, were dispatched to check out a service line leak. When they arrived at the scene of the leak, employees Richard Sims, Todd Specian, Kenneth Reed, and Marvin Gutierrez thought they heard a crying cat and went to investigate.

What the team found instead was an 83-year-old woman who had fallen in her back yard and was lying in 90+ degree heat. She had gone outside to water when she tripped and fell.

The crew immediately offered her comfort and called for medical assistance. The woman was treated at the hospital and released later that day. Specian checked on her that night, and the next day, the Rio Rancho team took her flowers and a card.

Although the elderly resident suffered a broken shoulder and sustained some serious bumps and bruises, this crew’s willingness to go above and beyond kept a bad situation from becoming far worse. Oh, and the team also fixed the water leak! It’s just a day’s work for this crew.

Left to right: Richard Sims, Kenny Reed, Todd Specian and Marvin Gutierrez.

October 2012Page 7

mutualinterestofall about you

Page 7

Employee gets kicks as part of national martial arts teamIf you’re ever in Lincoln, Ala., and need someone to cover your back, Scott Fullington is your man.

A general maintenance technician who works at our Honda Manufacturing project in Alabama, Fullington has been practicing martial arts for more than 10 years, has earned a second-degree black belt, and recently was named to a spot on the U.S. Martial Arts team.

The team brings together the best coaching staff with the best athletes to compete locally and internationally against some of the toughest competition around, amassing a 98-percent gold medal win rate.

“We want people of high character who will represent our country well,” says head coach Alberto Friedmann. “We rely on personal integrity and responsibility as much as ring competence.”

Fullington exemplifies these noble traits by volunteering at martial arts exhibitions in his community. You can find Scott at charity events, fundraisers, church events and autism awareness events.

Scott was invited to compete as a member of the U.S. Martial Arts Team in the World Martial Arts Games, which were held in Bregenz, Austria, in August.

Announcing this year’s Henry Huffman Memorial Scholarship recipientsFive students got some help with college expenses as this year’s recipients of the Henry Huffman Memorial Scholarship program:

• Shaquandria Brown, daughter of Johns Creek, Ga., call center representative Shalonda Brown.

• Jacob Hildebrandt, son of Johns Creek, Ga., engineer Ken Hildebrandt.

• Scott Kamph, son of Coos Bay, Ore., lead mechanic Larry Kamph.

• Spencer O’Brien Hanlin, son of Atlanta, Ga., manager Tami Hanlin.

• April Peebles, daughter of Swainsboro, Ga., supervisor Donald Peebles.

Each student received $1,500 to help fund tuition at the college of his or her choice. The selection committee judged the applications based on their submission essays, grade point average, applicable college classes and extracurricular activities.

The O&MBG’s scholarship program, in place for more than a decade, was renamed the Henry Huffman Memorial Scholarship program in honor of 17-year associate Henry Huffman, who passed away in 2006. The program is one of the ways the company demonstrates its values of citizenship, respect and people first.

Watch for a feature article on this year’s winners in the next issue of Of Mutual Interest.

2 employees participate in Denver Mentors WalkThe Women’s Vision Foundation held its 7th annual 5K Mentors Walk through City Park in Denver in July.

Susan Mays, vice president of marketing and strategic initiatives, and Lindsay Ritter, sustainability director, joined 15 other CH2M HILL employees at the event.

The annual event pairs individuals with an experienced leader from a top Denver corporation for a unique conversation while enjoying the 5K walk. The mentees were matched with their mentor based on a category of interest completed on the registration form. Discussion topics with the mentors included:

• Findingyourvoice.

• Addressingconflictandcorporatepolitics.

• Securingyournextpromotion.

• Bringingyourimaginationtowork.

• Successinanuncertainclimate.

• Trustingyourgut.

• Firstleadershiprole.

Mays participated in the walk as a mentor and was paired with three mentees throughout the event, all of whom reached out to Mays after the event to show appreciation. Ritter participated as a mentee.

“It was so nice meeting you at the Women’s Vision Foundations Mentors Walk,” wrote Micky, one of Mays’ mentees, in a letter. “I appreciate all your mentoring and suggestions for getting noticed by companies. Thank you for all your creative ideas. Thank you also for listening and for encouraging me to keep going. You are a great mentor.”

The event attracted more than 200 mentees and 50 mentors. The 5K walk was followed by breakfast in the park.

Bike to Work Day attracts 100 participantsThe Denver Regional Council of Governments (DRCG) held its annual Bike to Work Day in June, drawing riders throughout the Denver metro area.

Nearly 100 CH2M HILL employees participated in the bike to work event, from both the main campus and Greenwood Village offices. The Denver Campus Facilities team set up additional bike racks to accommodate the large number of bikes; riders gathered to refuel with drinks and snacks in the morning (in addition to the breakfast stations DRCG set up throughout the Denver-metro area); and the campus ADCOM team purchased green CH2M HILL Bike to Work Day shirts for participants.

“I’ve been cycling for more than 20 years and always wanted to be able to bike to work, but it wasn’t until I moved to Denver two years ago that all the conditions aligned to make it doable on a consistent basis,” said Bill Doughty, Operations & Maintenance Business Group communications director and bike to work participant. “I get both a physical and mental benefit. I enjoy the morning ride with the cool air and sunrise, and I’m energized when I arrive at the office. Going home, the ride allows me to decompress from the stress of the day, and I often extend my trip to put in some extra training miles. And of course, I feel good about doing a small part to help the environment. This was my second year to participate in Bike to Work Day, and I think it’s a great opportunity for someone who perhaps has thought about bike commuting to get a taste for it with lots of support.”

Biking to work has both physical and environmental benefits. It reduces vehicle use, along with the carbon footprint we each leave on a daily basis; helps conserve the environment; and maintains/improves our mental and physical health.

Congratulations!

Congratulations to regional health & safety manager David Ells and his wife, Hildred. The couple wed on June 24.

Jeff Sanford (left) receives his 20-year service award from John Fortin.

Susan Mays (right) with her three mentees, Patty, Joani and Micky.

CH2M HILL mentors and mentees at Denver City Park.

Scott landing a kick to a fellow teammate. Scott breaking a stack.

Bill Doughty dons bike gear.

Call 866.893.2514.

Estimator Scott Stewart and his wife, Amy, welcomed their new son, Brady Adair, on Sept. 14. Brady weighed 7 lbs., 3 oz., and was welcomed home by his big brother, Aaron, and his big sisters, Emily, Ashley and Avery.

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Share your newsWe rely on your news so we can tell everyone what’s happening at our company. So tell us about community involvement, new contracts or renewals, awards, client feedback, an innovative solution, employee achievements, project celebrations and safety successes, and we’ll tell the rest of the Operations & Maintenance Business Group.

Send as much basic information (the news, names, job titles, location and date) as you can. We’ll write the story and contact you if we need more information. The best way to enhance your story is with pictures, or copies of client letters or certificates. When you send pictures include the names of everyone in the photo, identified from left to right. And if the picture is of a “thing,” tell us what it is (for example, pump repair work). Shoot your pictures in the highest possible resolution, and send them in their original format (for example, .jpg or .bmp).

Send your articles, story ideas and photos to Of Mutual Interest editor Carolyn King. Mail, e-mail (carolyn.king@ch2m.com) and fax (720.286.8208) submissions are welcome. Or give Carolyn a call at 720.286.4227.

Of Mutual Interest is an internal newsletter intended for the employees of the O&MBG.

CH2M HILL O&MBG P.O. Box 6607 Englewood, CO 80155

Office: 303.740.0019 Fax: 303.740.6997 www.omi.ch2mhill.com

O&MZone:www.int.ch2m.com/intrnl/voffice/ombgnew

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Editor:Carolyn King carolyn.king@ch2m.com

Contributing writers:Amanda Berkley, Elisabeth Smith and Bill Doughty

Layout and design:Moria Howsare

living our values

Don’t miss the next issue

The Gilroy, Calif., team gets rid of the garbage. Read this and much more in the next issue of Of Mutual Interest.

Trimming the green with elbow grease

Associates in Walla Walla, Wash., continue their sustainability efforts, recently purchasing a 100-percent green, zero-emission lawn mower. Rob Muskthel pushes the mower, which eliminates greenhouse gas emissions and also saves on gas money.

More about biosolids monitoring requirementsAre you confused about biosolids monitoring requirements for land application? That confusion may exist because the 503 requirements are probably not specified in your facility’s permit. The table below outlines the monitoring requirements based upon the volume of biosolids, in metric tons, that are applied on an annual basis.

Volume of land applied biosolids (metric tons) Frequency of monitoring

0 to 289 Once per year

290 to 1,499 Once per quarter (4 times per year)

1,500 to 14,999 Once per 60 days (6 times per year)

15,000 and greater Once per month (12 times per year)

It is important to note that monitoring requirements are based upon the volume of biosolids applied and not the volume produced during the year. So if your facility stores biosolids (in lagoons or composters, for example), you could hold over enough volume in one year to cause you to exceed the application limit in the following year. If you believe you will apply close to one of the threshold amounts, increase your monitoring to the next threshold level frequency. 

If your project gets to the end of the year and has applied more than one of the lower thresholds but has not sampled accordingly, you will be in violation of the 503 rule. This is the case regardless of what your permit states.

There could be some exceptions in one of the States delegated to implement a biosolids program. (These states include Arizona, Ohio, Oklahoma, South Dakota, Texas, Utah, and Wisconsin.) These programs may have more stringent requirements but cannot be less restrictive than the 503 rule.

If you need any help with biosolids monitoring requirements, please contact Rich Dickerson.

10 cyber security measures to reduce exploitable weaknesses, attacksAccording to WaterISAC’s 2012 Data Breach Investigations Report, nearly 80 percent of data breach victims had computers or other systems with an easily exploitable weakness rather than being pre-identified for attack, and almost 100 percent of victims succumbed to attacks that cannot even be described as highly difficult.

The investigation, conducted by Verizon Business, concluded that most data breaches are avoidable without difficult or expensive countermeasures. It recommends the following 10 measures to reduce exploitable weaknesses and attacks:

1. Update systems and software.

2. Use only strong passwords and change default passwords.

3. Apply firewalls to implement network segmentation.

4. Minimize network exposure for all control system devices.

5. Establish role-based access controls.

6. Use secure remote access methods.

7. Do not open suspicious e-mail or respond to suspicious phone calls.

8. Limit use of removable storage devices.

9. Develop and enforce policies on mobile devices.

10. Develop a cyber security incident response plan.

For more information about cyber security, contact Elisabeth Smith at 208.420.9800.

Need CEUs? Expand your knowledge by taking a class!If you’re looking for continuing education opportunities, the Compliance and Reporting team has a library full of compliance training (previously given via LiveMeeting) posted to its SharePoint site on O&MZone on the Virtual Office.

Many of the classes have been approved for professional certification CEUs, so if you need CEUs and are a few hours short, check with Elisabeth Smith (elisabeth.smith@ch2m.com) to verify which classes have been approved by your state.

The cool thing about the training is that you can watch and hear the presentation at the same time – almost as good as being there in person! At any time, you can download the training, listen to it, and sign a roster to receive credit. Return the roster to Elisabeth and VIOLA! – your training record will be updated.

To access the compliance training library from O&MZone’s home page, navigate to: Technology, Quality, & Innovation | Compliance & Reporting | Project Compliance Tools | Live Meetings.

The Compliance Training SharePoint site is full of learning opportunities for you.

Gary Shreve retiresAfter 26 years with the O&MBG, Gary Shreve has retired. Shreve’s career began in Fayetteville, Ark., then he moved on to Kuwait to manage a wastewater treatment plant system restoration project.

When Iraq invaded Kuwait in 1992, Shreve was taken prisoner with other U.S. citizens and spent seven months in an Iraqi prison in Bagdad. During a humanitarian visit by Mohamed Ali with the Shaw of Iraq (Saddam Hussein), he and the other U.S. prisoners were released. Shreve returned to Kuwait and continued to serve the project until completion.

After Kuwait, Shreve moved on to Thailand working as an operations specialist for 10 years. Then it was back to the U.S., where Shreve worked as a senior operations specialist in the Southwest region helping with multiple projects including Honolulu.

Most recently he worked on the Orange County Sanitation District long-term WWTP program management facility upgrade project. Shreve retired in June, and we wish him well in his retirement and thank him for his many years of dedicated service.