october 2015 high point market errc

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OCTOBER 17-22 Retailer Resource Center Space # PS1-527 First Floor of Plaza Suites What Drives NAHFA? 23 HOURS OF EDUCATION 24 AMAZING SPEAKERS 4 DAYS OF FREE BREAKFAST & ESPRESSO 32 GREAT INDUSTRY PARTNERS FOR FINANCING, ECOMMERCE, POS, ADVERTISING AND MORE Become a member of the North American Home Furnishings Association at High Point Market and receive a FREE Retail Performance Report VISIT THE RRC TO SEE HOW! YOUR SUCCESS IS OUR BUSINESS

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Visit the NAHFA Retailer Resource Center this High Point Market to see how you drive our success. Enjoy 23 hours of complimentary education by 24 amazing speakers, visit 32+ great industry partners for financing, ecommerce, POS, advertising and more, and take advantage of 4 days of free breakfast & espresso! Your success is our business.

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30 OCTOBER | 2015 RetailerNOWmag.com

OCTOBER 17-22 Retailer Resource Center Space # PS1-527 First Floor of Plaza Suites

What DrivesNAHFA?

23 HOURS OF EDUCATION

24 AMAZING SPEAKERS

4 DAYS OF FREE BREAKFAST & ESPRESSO

32 GREAT INDUSTRY PARTNERS FOR FINANCING, ECOMMERCE, POS, ADVERTISING AND MORE

Become a member of the North American Home Furnishings Association at High Point Market and receive a FREE Retail Performance Report

VISIT THE RRC TO SEE HOW!

YOUR SUCCESS IS OUR BUSINESS

OCTOBER 17-22OCTOBER 17-22

RRC HPM OCT 2015.pdf 1 9/11/15 2:24 PM

High Point Market - October 17-22, 2015

First Floor of Plaza Suites

EXHIBITORDIRECTORY

ADVERTISING/MARKETING/WEBSITESACA/Advertising Concepts of America .............................39DesignCliq, LLC ............................................................. 26FurnitureDealer.net ..........................................................37Imagine Advertising & Publishing, Inc. ...........................13Knorr Marketing ..............................................................15Mail America .............................................................20, 21Moso Graphics ..................................................................9Mspark ............................................................................33Spectrum Marketing ........................................................12

BUSINESS CONSULTINGFurnitureCore/ImpactConsulting .........................18, 19, 29JRM Sales & Management ..............................................11Profitability Consulting Group .........................................17

FINANCIAL SERVICESBristlecone ........................................................................3Champion 1st ....................................................................7LendPro ...........................................................................27 Synchrony Financial .............................................16, 31

Tidewater Financial Company ........................................ 40TEMPOE ......................................................................... 10

PRODUCTS and SERVICES Best Buy for Business ......................................... 34, 35 NAHFA ........................................................................14

S.A.W. Enterprises, Inc. .....................................................5Service Lamp Corporation ............................................. 30The Furniture Training Company ...................................... 6

SOFTWAREFurniture Wizard ..............................................................44MicroD, Inc. ...................................................................1, 2Myriad Software ........................................................41, 42PROFITsystems, a Highjump Product .......................22, 23STORIS......................................................................24, 25

WAREHOUSE & DELIVERYCory 1st Choice Home Delivery ........................................4Diakon Logistics ............................................................. 36DispatchTrack ................................................................ 38United Steel Storage (USSI) ............................................32

INSURANCE & WARRANTIESRisk Assurance Partners, LLC ......................................... 8

Along with the many business service providers showing in the Retailer Resource Center, NAHFA is proud to feature Endorsed Program Partners. When researching your next partner, look for the Endorsed Program icon for exclusive NAHFA member discounts and/or services.

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SEMINARROOM

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BUYERS’ LOUNGE

Sponsored by

October 17-20, 2015 - 1st Floor of Plaza Suites

NAHFA Seminar Seriessponsored by:

HIGH POINT MARKET SEMINARS

SATURDAY, OCTOBER 178:30 – 9:30 a.m. Transform Your Order Takers into Order

MakersPhilip Gutsell, Gutsell & Associates

10:00 – 11:00 a.m. Top 10 Marketing Synergies & Apps to Connect with Millennial ShoppersErika Sparrow & Jim Spencer,Imagine Advertising & Publishing

11:30 a.m. – 12:30 p.m. Produce Measurable Return on Investment with Software Driven Effi cienciesSTORIS, Kyle Mulvaney and Lindsey Scapicchio

1:00 – 2:00 p.m. Today’s Real Estate Trends for Growth and ExpansionJulius Feinblum, Julius M. Feinblum Real Estate

2:30 – 3:30 p.m. Retailer’s Zero Moment of TruthDoug Knorr, Knorr Marketing

4:00 – 5:00 p.m. Building a Social Media Community That Builds Your Brand, Your StoreJeff Evans, Social Dealer Connect

5:15 – 6:00 p.m. The Profi t SeriesJohn Egger, Profi tability Consulting

SUNDAY, OCTOBER 188:30 – 9:30 a.m. State of the Furniture Industry

Jerry Epperson, Mann,Armistead & Epperson, LTD

10:00 – 11:00a.m. Storytelling: A New Brand ImperativeDavid Altman, CEO, MartketShare Advisors International

11:30 a.m. – 12:30 p.m. Buckle Up! This is for Promotional Stores Only! Sale Events for Big Weekends Next Six MonthsBrad Lebow, Horich Hector Lebow Advertising

1:00 – 2:00 p.m. Dynamic Retail Solutions for a Modern WorldConnie Post, Affordable Design Solutions

2:30 – 3:30 p.m. Anatomy of a SalespersonJoe Milevsky, JRM Sales & Management

4:00 – 5:00 p.m. Leveraging E-Commerce to Sell Your ShowroomBob Bradley, Netsertive

MONDAY, OCTOBER 198:30 – 9:30 a.m. Implementing a Productivity Improvement

ProgramBrad Huisken, IAS Training

10:00 – 11:00 a.m. Real World Strategies for Remarkable Retail DesignMartin Roberts, Martin Roberts Design LLC

11:30 a.m. – 12:30 p.m. Furniture Tip-Over Safety: What You Need to KnowBill Perdue, American Home FurnishingsAlliance

1:00 – 2:00 p.m. Control Your Financials. Grow YourBusinessLee Rychel, PROFITsystems

2:30 – 3:30 p.m. Great Expectations: Give Your Shoppers a Great Online ExperienceJesse Akre, MicroD Inc.

4:00 – 5:00 p.m. RE:THiNK What You Need to do to Win Customers in the Digital AgeJennie Gilbert, Retailer Web Services

5:15 – 6:00 p.m. The Profi t SeriesJohn Egger, Profi tability Consulting

TUESDAY, OCTOBER 208:30 – 9:30 a.m. Showrooming: Leverage it to YOUR Benefi t

Ellen Gefen, Gefen Marketing

10:00 – 11:00 a.m. It’s Not E-Commerce; It’s CommerceSev Ritchie, Tailbase

11:30 a.m. – 12:30 p.m. Designers as Change AgentsMary Knackstedt, Mary K Interiors

First Floor of Plaza Suites

NAHFA’s Retailer Resource Center

SATURDAY, OCTOBER 17 8:30 – 9:30 a.m.Transform Your Order Takers into Order MakersPhilip Gutsell, Gutsell & Associates

Phil will uncover the critical skills and behaviors that separate order-makers from order-takers, preventing your customers from walking and costing you thousands of dollars in sales. Learn how to develop rapport, trust, confidence and, most importantly, customer commitment. Return to your store armed with the persuasive tech-niques and skills that will propel your sales and design staff to earn an even greater bottom-line result.

10:00 – 11:00 a.m.Top 10 Marketing Synergies & Apps to Connect withMillennial ShoppersErika Sparrow & Jim Spencer, Imagine Advertising & Publishing

With the Internet of Things dominating marketing rhetoric, our discussion will focus on the top 10 marketing synergies and apps retailers and brands must embrace to compete with online retail-ers, as well as, rent-to-own retailers. We will highlight these web and digital strategies in depth, and list the partner resources where you can get access to these platforms. Additionally, we will offer thumb-drives loaded with research and case studies that support our presentation.

11:30 a.m. – 12:30 p.m.Produce Measurable Return on Investment withSoftware Driven EfficienciesSTORIS, Kyle Mulvaney and Lindsey Scapicchio

Retailers don’t buy inventory and then sell it for a loss—inventory is purchased to drive revenue and profit. By the same token, you shouldn’t buy software unless it too drives revenue and profit. It is critical to understand how technology driven operational efficien-cies can deliver dependable and, most importantly, measurable re-turns on investment results throughout your organization. Explore how to measure positive ROI results in sales, operations, finance, inventory, logistics and merchandising and turn any software pur-chase into an investment.

1:00 – 2:00 p.m.Today’s Real Estate Trends for Growth and ExpansionJulius Feinblum, Julius M. Feinblum Real Estate

Julius will discuss the effects the Internet and online shopping have on the home furnishings industry and how they influence how you find the proper new site for your store. Find out why it’s an opportune time to expand your business and learn why more real estate is becoming available, and where those markets are. Julius will focus on the current national commercial real estate market and discuss what’s affecting market rent, property availability and which geographic areas have the most excitement and promise for growth.

2:30 – 3:30 p.m.Retailer’s Zero Moment of TruthDoug Knorr, Knorr Marketing

Google’s 2011 eBook coined the term “Zero Moment of Truth, ZMOT.” The focus was on the consumer buying process. In this high-energy seminar, Doug Knorr, president of Knorr Marketing, and Dan Kolle, director of digital services, will define retailer’s Zero Moment of Truth and what it takes today to engage new custom-ers and re-engage existing customers to increase store traffic, gross margins and profitability.

4:00 – 5:00 p.m.Building a Social Media Community That BuildsYour Brand, Your StoreJeff Evans, Social Dealer Connect

Join Jeff Evans for this step-by-step guide to growing an online, local army of advocates for your brand—your store. Learn how to develop high-quality content for specific social media platforms—content that tells your stories and covers your community in a way that results in conversations with people who don’t even realize they’ll be a customer, a store ambassador or both. He’ll discuss a two-part step that is virtual actions that result in real world actions. The end result is a trusting, engaged community that ultimately drives sales.

5:15 – 6:00 p.m.The Profit Series John Egger, Profitability Consulting

Profit is a beautiful word. This two-part seminar series will give you new ideas with tried-and-true systems to get your entire team think-ing PROFIT! This could be your most profitable event at market. John Egger has helped nearly 1,000 companies increase their bottom lines and he’s ready to help yours.

NAHFA’s Retailer Resource Center - Seminar Descriptions

SUNDAY, OCTOBER 18 8:30 – 9:30 a.m.State of the Furniture IndustryJerry Epperson, Mann, Armistead & Epperson, LTD

The home furnishings industry is entering a renewed “Golden Age of Retailing” thanks to technology, the economy, demographics and specific industry opportunities that are coming together. Other industry sectors are now envying us—as hard as that is to believe.

10:00 – 11:00a.m.Storytelling: A New Brand ImperativeDavid Altman, CEO, MartketShare Advisors International

Customers have grown weary of the hard sell; they want to share values and beliefs with their brands. The days of B2C have been replaced by H2H (Human to Human). What’s your story and how can you best bring it forward? This session will uncover what storytelling is, why it’s vital in today’s world, who’s winning and best practices to put to work today.

11:30 a.m. – 12:30 p.m.Buckle Up! This is for Promotional Stores Only! Sale Events for Big Weekends Over the Next 6 MonthsBrad Lebow, Horich Hector Lebow Advertising

Keep the momentum going by putting traffic-driving sale events on your calendar for a big finish to 2015 and a strong start to 2016. Brad Lebow, president of Horich Hector Lebow Advertising, will walk you through the best opportunities and the best ideas for sale events from now until the next High Point market. Plus he’ll show you the best way to reach your customer through television, direct mail and digital media.

1:00 – 2:00 p.m.Dynamic Retail Solutions for a Modern WorldConnie Post, Affordable Design Solutions

Join Connie Post, the industry’s expert in retail design for a fast-paced look at stores that sizzle. Strap on your seat belt for a whirl-wind tour of news-making stores across the country as the industry’s own takes on the industry. She’ll focus on transformative retail strategies currently in play, and insights into engaging customer ex-periences that really work from the retail strategist who understands shoppers best. Along the way, you’ll benefit from a master’s class in trend-setting interiors, exteriors and graphics that amp up traffic, along with enlightened visual identity and merchandising concepts that set leaders apart in their marketplaces.

2:30 – 3:30 p.m.Anatomy of a SalespersonJoe Milevsky, JRM Sales & Management

Assuming the answer cannot be both; would you rather have a beautiful store with a terrible sales team, or an ugly store with a great sales team? You could have a beautiful store, great merchandise, and a great location; but people buy from people, not stores. Huge dif-ferences in the performance of salespeople dramatically limits your

potential. Learn about what makes a great salesperson, how to find them, how you keep them, and how you can ensure their success.

4:00 – 5:00 p.m.Leveraging E-Commerce to Sell Your ShowroomBob Bradley, Netsertive

Retailers need to add e-commerce as a core competency in 2015 as consumers rely more heavily on mobile devices to research pur-chases. In this session, marketers and local retail owners will learn about building and leveraging online shopping carts, using Google for product listing ads and how to pair a mobile savvy digital strat-egy with traditional customer service and next-day delivery options as a way to give the local retailer a leg up versus online retailers. Session attendees will learn why inventory should be the main focus of retailers’ digital marketing campaign and how to offer the

“white glove advantage”—the personal touch local retailers can offer customers that online retailers cannot.

MONDAY, OCTOBER 19 8:30 – 9:30 a.m.Implementing a Productivity Improvement ProgramBrad Huisken, IAS Training

Brad Huisken will lead participants through a fun and motiva-tional seminar on how to implement a productivity improvement program. He’ll discuss the five benchmarks for productivity im-provement along with detailing non-negotiable sales and customer service standards, training techniques and his training checklist for sales people and sales managers. The main responsibility of a sales manager is to give their people the help, training, and guidance they need to achieve success. Only through the consistent applica-tion of sound business principles can we achieve increased produc-tivity.

10:00 – 11:00 a.m.Real World Strategies for Remarkable Retail DesignMartin Roberts, Martin Roberts Design LLC

If you’re a retail executive with P&L responsibilities this is the one seminar you can’t afford to miss. It’s time to think differently about how design impacts strategy, assortment planning, and making the most of your valuable assets. Roberts focuses on post-recession strategies of retailers who adopt offensive positions to cultivate new customers. Learn more about recent expansions and those in the pipeline. Hear how to take advantage of distressed real estate, as well as provocative brand repositioning designed to update and/or entirely remake your image in the marketplace. This session is for those tasked with the bottom line, presented in Roberts’ usual fast-paced, honest delivery.

11:30 a.m. – 12:30 p.m.Furniture Tip-Over Safety: What You Need to KnowBill Perdue, vice president of regulatory affairs,American Home Furnishings Alliance

The number of furniture tip-over accidents harming children are on the rise. Do you know why? What can your store do to help reverse

NAHFA’s Retailer Resource Center - Seminar Descriptions

NAHFA Seminar Seriessponsored by:

this tragic trend? Don’t miss this timely seminar, which will include a demonstration of the industry’s voluntary tip-over standard and how to tell if the products your store carries meet the minimum requirements for furniture stability.

1:00 – 2:00 p.m.Control Your Financials. Grow Your BusinessLee Rychel, PROFITsystems

Unless you have an accounting degree, you may spend more time running away from your � nancial data than analyzing it. Financials are the Holy Grail of business. Join industry expert Lee Rychel and learn valuable tips and tricks to understanding, analyzing and controlling your � nancial data. As a bonus, Lee will show you how you can save thousands of dollars in your accounting bills. Leave feeling empowered to take control of your � nancial data and grow your business.

2:30 – 3:30 p.m.Great Expectations: Give Your Shoppersa Great Online ExperienceJesse Akre, MicroD Inc.

Did you know you only have 10-20 seconds to impress your website visitor? Are you giving them what they want, a reason to stay and a reason to buy? Having a strategy for pricing, product branding, and target marketing are critical elements in making your online showroom a hub for potential customers. Learn from industry experts how to give shoppers a powerful online experience when we discuss best practices for online pricing, pros and cons of hide-and-seek, risks versus rewards of displaying brand names, and driving tra� c through online promotions and target consumer campaigns.

4:00 – 5:00 p.m.RE:THiNK What You Need to do to Win Customersin the Digital AgeJennie Gilbert, Retailer Web Services

Independent retailers don’t have time or money to waste time trying to adopt the latest retail fads. � ey need practical advice that is grounded in the way retail consumers shop for the products they sell. Jennie will focus on 11 tactics anyone in home furnishings can implement to beat the competition, no matter their size. Her insight is the result of consumer feedback collected through propri-etary research conducted with consumers nationwide. Explore re-search and supporting examples that will provide you with concrete, data-driven steps to use in your business.

5:15 – 6:00 p.m.The Pro� t SeriesJohn Egger, Pro� tability Consulting

Pro� t is a beautiful word. � is two-part seminar series will give you new ideas with tried-and-true systems to get your entire team think-ing PROFIT! � is could be your most pro� table event at market. John Egger has helped nearly 1,000 companies increase their bot-tom lines and he’s ready to help yours.

TUESDAY, OCTOBER 20 8:30 – 9:30 a.m.Showrooming: Leverage it to YOUR Bene� tEllen Gefen, Gefen Marketing

Showrooming has become a brick-and-mortar store’s worst night-mare. Or has it? � e practice of visiting a store for the purpose of checking out a product before buying it online at a lower price is the new way to shop. Retailers have been trying to � gure out a way to keep up with this trend. Some brick-and-mortar retailers have suc-cessfully competed with online retailers by o� ering loyalty programs, in-store price matching and other promotions to deter showroom-ing. At this informative seminar, we’ll go over ways you can position, present and promote your products so that showrooming works for your bene� t.

10:00 – 11:00 a.m.It’s Not E-Commerce; It’s CommerceSev Ritchie, Tailbase

� is seminar will illustrate the importance of integrating e-com-merce into your business. More than 70 percent of purchases in the home furnishings space are in� uenced by an online source (search engine, social media, etc.) and in some cases 20 percent of store pur-chases are being made via a shopping cart. Learn from case studies selected from the thousands of retailers throughout North America and from attendees’ marketing strategies. Attendees will leave this seminar with the foundation of a strategy to integrate or enhance their e-commerce capability.

11:30 a.m. – 12:30 p.m.Designers as Change AgentsMary Knackstedt, Mary K Interiors

� ere’s a reason interior designers often become close friends with clients—it’s because they enhance their lives. People don’t want to be ‘sold’ they want assistance from knowledgeable people with whom they have relationships. � ey want to buy experiences. Knackstedt has taught many of today’s leading designers how to build success-ful enterprises. Join author, interior designer and business strategist Mary Knackstedt and learn how retailers can adapt leading designers’ sales techniques for their own salespeople to build sales.

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

Visit us at the Resource Center or call an Account Manager today at 1-866-214-3226

GROW YOUR BUSINESS WITH TOUCHSCREEN TECHNOLOGY

BEST BUY, the BEST BUY logo, the tag design trademarks of Best Buy and its affiliated companies. © 2015 Best Buy.

• Show your entire inventory, every color and style

• Attract more customers and keep them engaged

• Highlight key products, promotions and brands

bestbuy.com/furnituremarket

RRC Booth 34, 35

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Automate all home delivery logistics

Optimize communications between retailers, vendors and carriers

better deliverieshappier customers

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cleardestination.com

Clear Destination small ad_Layout 1 14-03-31 9:42 AM Page 1RRC Booth 33

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 3

Come find us atbooth #3

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INSTANT APPROVAL • NO APPLICATION FEENO DOCUMENATION REQUIRED

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RRC Booth 36

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High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 4

WWW.CORYCOMPANIES.COM • PHONE (201)795-1000

Experts in Home Delivery and Warehousing Logistics

• Visit Cory At October High Point Market •October 17th - 21st, Retailer Resource Center, Plaza Suites, 1st Floor, Space #4

Eight Decades of Expertise in Warehousing & Distribution • Last Mile Home Delivery • Internet Delivery Retail Dedicated Services • Professional Logistics Management • White Glove Services

1015 cory nahfa_Layout 1.indd 75 9/11/15 10:26 AM

Champion First has a simple solution to get thefurniture you need—even if you don’t have credit.

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High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

www.DesignCliq.com

ASK

New Ways to New Customers

Resource Center, Space 26

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Saving over $1 Million every monthProudly Serving Top Retailers and Industry Leaders

GET INVOLVED

WIRED FOR THE FUTURE

NAHFA.org • NextGenerationNOW.net • @ngnow • NextGenNOW

AT MARKET

Wogan S. Badcock IIIExecutive Vice President, Government & Public AffairsBadcock Home Furnishings & More, Mulberry, FL

IHFC Commerce 7th FloorStandard Furniture Showroom C700

David Lee FautschSenior VP Sales, Home FurnishingsFlexsteel Industries, Iowa

IHFC Commerce 5th FloorFlexsteel Showroom C558

Lorri KelleyExecutive Vice President of Sales and MarketingPalliser Furniture, Winnipeg, Canada

220 Elm Level 4Showroom 400

Lunch with LeadersSunday, 10/18By Appointment 11:30am - 12:30pm

MONSTER BASHSaturday, 10/17Starts at 5:00 pmLocation: FurnitureDealer.Net “Hangout” 311 South Elm Street#NGNMONSTERBASH

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 18, 19, 29

RRC Booth 37

Publishing Market Research Retail Operations Performance Groups Management ConsultingDigital Marketing Custom Publishing

Creating High Performance Companies

Retailer Resource Center (RRC), Space 18-19 Plaza Suites, First Floor | 404-390-1533Retailer Resource Center (RRC), Space 18-19 Plaza Suites, First Floor | 404-390-1533

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

DO YOURSALESPEOPLE

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ROOKIE EXPERT

866.755.5996furnituretrainingcompany.com

Visit us in Space #6 of the Retailer Resource Center(Plaza Suites). Order at the High Point Market and receive the first 30 days FREE.

Do your salespeople have what it takes when it’s time to perform? Subscribe to the Furniture Training Company’s award-winning training and they will. See them transform into true professionals with this proven training program that is guaranteed to produce sales success.

RRC Booth 6

RRC Booth 11

High Point Market SeminarLocated in NAHFA Retailer Resource Center, 1st Floor, Plaza Suites, Seminar Room

Seminar by Joe Milevsky, CEO of JRM Sales & ManagementAnatomy of a Salesperson

What makes one salesperson succeed while others fail? -What is the magic pro�le for a strong salesperson in our industry? -Where do I �nd my best candidates? -Why would top salespeople come to work for me? -How do I ensure that my salespeople have enough but not too much of my stores' tra�c? -How do I increase the probability that I can position salespeople to succeed?

Sunday, October 18th - 2:30pm to 3:30pm

JRM Sales &Management

Planning Success for Retailerswww.jrmsales-mgmt.com | 678-574-0937

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 44

RRC Booth 15

KnorrMarketing.com

BOOTH #15Resource Center

1st Floor ofPlaza Suites

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 27

RRC Booth 20, 21

MAY 22-24The Westin Long Beach, CA

North American Home Furnishings Association Call us: 800.422.3778 or visit: NAHFA.org/HFNC

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 9

COME VISIT US AT THE NHAFA RETAIL RESOURCE CENTER BOOTH #9

RRC Booth 1, 2

HIGH POINT MARKET SEMINARMONDAY, APRIL 20 @ 9:00 AM

www.microdinc.com

[email protected] | www.microdinc.com

RESPONSIVE WEB DESIGNS

E-COMMERCE

E-COMMERCEPRODUCT VISUALIZATION

EDI TECHNOLOGYHIGH POINT MARKET SEMINARMONDAY, OCTOBER 19 @ 2:30 PM

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 41, 42

RRC Booth 33

DELIVERING MEASURABLE RESULTS AND POSITIVE ROI FOR BUSINESSES FOR MORE THAN 28 YEARS.

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Mspark knows furniture consumers and their spending habits. By targeting the right audience with the right value message, we connect you with the best potential customers in your area. We integrate the power of print with other digital media to effectively drive traffic and generate sales for your business. That’s success you can measure.

www.mspark.com 1-877-620-6283

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

www.profitabilityconsulting.com

RRC Booth 17

RRC Booth 22, 23

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HIGH POINT MARKET OCTOBER 17-22, 2015 PLAZA SUITES

Experience NAHFA’sRetailer Resource Center in High Point

Where you’ll find:• 30+ service providers• Warehouse products• FREE seminars• FREE internet stations• Enjoy complimentary barista bar,

breakfast and daily happy hours with fellow furniture retailers

Being a member of NAHFAgives you access to proven toolsto grow your bottom line:

• Financing & Bank Card Processing• Warehouse & Showroom Supplies• Operations Tools• Insurance Benefits • Human Resources• & so much more…

NAHFA is also the voice in Washingtoncommitted to the causes that affect furnitureretailers. Join us and make your voice heard!

Stop by booth 14 in the RRC to find out how you can receiveThe Retail Performance Report for FREE

The RRC is located on the first floorof Plaza Suites in showroom PS1-527

Mike HillMembership specialist

Roseville, CA [email protected]

Jordan BoystMembership specialistHigh Point, NC office

[email protected]

Sherry HansenMembership specialist

Roseville, CA [email protected]

Dianne TherryMembership specialistHigh Point, NC office

[email protected]

Jana SutherlandMembership specialist

Dallas, TX [email protected]

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 5

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RRC Booth 30

Warehouse & Operations Productsfor the Furniture Industry

EXCLUSIVEMEMBER PRICING*Phone: 800.422.3778 or 916.784.7677 Fax: 916.784.7697Website: www.nahfa.org Email: [email protected]*Non-Members add 25%

Order today from our extensive product offering. We’re sure you’ll find just what you’re looking for to help your business and boost your level of customer service.

Order during High Point Marketin NAHFA’s Retailer Resource Center

$10 OFFAny order of $50 or more.

Order MUST be placed in the RRC(1st Floor of Plaza Suites) in person

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Balance paid by credit card.

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High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

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Sales Event!

RRC Booth 24, 25

1.888.4.STORIS [email protected]

Software Designed for Your Success

Visit Us at Plaza Suites: 1-527 RRC Space 24

Point of Sale

Inventory Control

Merchandising

Customer Service

Accounting

Special Orders

Business Intelligence

eCommerce

Mobile Technology

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main Street

RRC Booth 10

RRC Booth 32

Always providing members discounted pricing through our national programs.

To learn more about thisNAHFA member program

visit nahfa.org or call:

800-422-3778

NAHFA Program PartnershipsCreate Endless Opportunity.NAHFA provided its members access to exclusive low EVERY DAYfi nancing rates through Synchrony Financial.

• Monthly fi nance rate buy-downs for members only.• Open-to-buy reports & consumer sweepstakes.

Come visit us atHigh Point Market

Booth #16 in the NAHFA Retailer Resource Center

Ask about our Black Friday buy-downs!NAHFA Preferred Partner

membership marketplace_Synchrony_9-15.indd 1 9/10/2015 9:57:44 AM

High Point Market RRC

NAHFA Retailer Resource Center | 1st Floor of Plaza Suites | 222 S. Main StreetAlways providing members discounted pricing through our national programs.

To learn more about thisNAHFA member program

visit nahfa.org or call:

800-422-3778

NAHFA Program PartnershipsCreate Endless Opportunity.NAHFA provided its members access to exclusive low EVERY DAYfi nancing rates through Synchrony Financial.

• Monthly fi nance rate buy-downs for members only.• Open-to-buy reports & consumer sweepstakes.

Come visit us atHigh Point Market

Booth #16 in the NAHFA Retailer Resource Center

Ask about our Black Friday buy-downs!NAHFA Preferred Partner

membership marketplace_Synchrony_9-15.indd 1 9/10/2015 9:57:44 AM

1.866.785.0235 | [email protected] | www.tidewater.credit

Since 1992, Tidewater’s retail finance program has been assisting customers with less than perfect credit. Open ended revolving credit accounts let you close sales today and keep customers coming back.

Secondary Retail Financing

F I N A N C E C O M P A N YTIDEWATER

Rest Easy,We’ve Got You Covered

• Revolving Lines of Credit• Deferred Interest Options• No Down Payment• Full System Integration• Instant Approvals

Stay calm, Capture those missed sales... visit us in the Plaza Suites Building, RRC #40

RRC Booth 40

RRC Booth 16, 31

Credit is extended by Synchrony Bank.© 2015 Synchrony Financial. All rights reserved.

Synchrony Financial, formerly GE Capital Retail Finance, is bringing new meaning to the word partnership. We offer credit and financing solutions for small and medium independent retailers as well as top home furnishing retailers. With over 80 years of retail heritage, we have the products, services and industry expertise to help our partners improve customer loyalty and increase average transaction sizes. Find out what Synchrony Financial can do for your home furnishing business at SynchronyBusiness.com/furniture or 1-855-973-3552. Engage with us.

4,000+ HOME FURNISHING PARTNERS

1 FINANCING SOLUTIONS PROVIDER

Engage with us.