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October 28 – 30, 2018 Hyatt Regency Huntington Beach Resort & Spa respect reliability resilience Join us for the 2018 Hospital Quality Institute Conference. Learn strategies and take home tools for achieving reliable care and delivering value to each patient, each time, and in each community. The content, interactive learning and networking opportunities are not to be missed. Who should attend? All who want to achieve the Quadruple Aim in healthcare. What will you gain by participating? Join the call to action to achieve reliability and make California the national quality leader. Leverage the experience of others to solve shared problems and create a culture of excellence. Engage in innovative thinking and actionable strategies while freed from the demands of your workday schedule. Hear from nationally recognized experts about best practices and meaningful solutions. Demonstrate your leadership to create a culture of respect, reliability, and resilience. Become inspired and engaged by connecting and learning with like-minded colleagues. 2018 Hospital Quality Institute Conference California’s Preeminent Quality and Patient Safety Conference

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October 28 – 30, 2018 • Hyatt Regency Huntington Beach Resort & Sparespectreliability

resilienceJoin us for the 2018 Hospital Quality

Institute Conference. Learn strategies and

take home tools for achieving reliable care

and delivering value to each patient, each

time, and in each community. The content,

interactive learning and networking

opportunities are not to be missed.

Who should attend?

All who want to achieve the Quadruple Aim in healthcare.

What will you gain by participating?

• Join the call to action to achieve reliability and make California the national quality leader.

• Leverage the experience of others to solve shared problems and create a culture of excellence.

• Engage in innovative thinking and actionable strategies while freed from the demands of

your workday schedule.

• Hear from nationally recognized experts about best practices and meaningful solutions.

• Demonstrate your leadership to create a culture of respect, reliability, and resilience.

• Become inspired and engaged by connecting and learning with like-minded colleagues.

2018 Hospital Quality Institute Conference California’s Preeminent Quality and Patient Safety Conference

1215 K Street, Suite 800, Sacramento, CA 95814 www.hqinstitute.org

Hospital Quality Institute is a collaboration of:

California Hospital Association Hospital Council of Northern and Central California Hospital Association of Southern California Hospital Association of San Diego and Imperial Counties

HQI thanks our current corporate exhibitors for their support of the conference.

Continuing Medical Education

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council on Continuing Medical Education (ACCME) through the joint providership of California Medical Association/Institute for Medical Quality (CMA/IMQ) and Hospital Quality Institute (HQI). The California Medical Association/Institute for Medical Quality is accredited by the ACCME to provide continuing medical education for physicians.

The California Medical Association/Institute for Medical Quality (CMA/IMQ) designates this live activity for a maximum of 13 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

TuitionRegister by September 28 and save!

Conference registration by September 28: $800

Conference registration Sep 29 - Oct 28: $900

Group discounts: Groups of 5 receive 6th registration free, (non-refundable, single source payment).

50% discount pricing for students, medical residents and patient family advisors. Limited number of discounts available. For vendors, exhibitors, and supporters or to request an application, contact (916) 552-7600 or [email protected].

Cancellation Policy/Late PaymentA $75 non-refundable processing fee will be retained for each cancellation received in writing by September 28, 2018. No refunds will be made after this date. Substitutions are encouraged. Cancellation and substitution notifications may be emailed to [email protected]. Payments not received by the conference date may be subject to a 10% late fee. In the unlikely event the program is cancelled, HQI will fully refund paid registrants within 30 days.

Americans with Disabilities ActIf you require special accommodations pursuant to the Americans with Disabilities Act, contact HQI at (916) 552-7600.

QuestionsVisit www.hqinstitute.org/event/hqi2018 or call (916) 552-7600.

LocationHyatt Regency Huntington Beach Resort & Spa 21500 Pacific Coast Highway Huntington Beach, CA 92648

Reservations: (888) 421-1442

Accommodations Room reservation deadline is October 8

The Hyatt Regency Huntington Beach Resort & Spa is the host hotel. Single and double rooms are available at a special, discounted rate of $259 + $10 Resort fee per night. For reservations call (888) 421-1442 and mention the “Hospital Quality Institute.” Reserve a room online at the Hyatt Regency Huntington Beach Resort and Spa.

Don’t delay — room availability is limited. The discounted sleeping room deadline is Tuesday, Oct. 8, however discounted rooms could sell out prior to the deadline.

Continuing Education

Full attendance at each day’s educational sessions is a prerequisite for receiving continuing education (CE) credit. Attendees must sign in each day and include their professional license number, if required.

Nursing

Provider approved by the California Board of Registered Nursing, CEP #16793, for 14.50 contact hours.

respect reliabilityresilience

2018Hospital Quality Institute ConferenceOctober 28 – 30, 2018 • Hyatt Regency Huntington Beach Resort & Spa

Inspiring excellence in healthcare

SUNDAY, OCTOBER 28

12:00 – 1:00 p.m. Registration

1:00 – 4:00 p.m.Sessions (choose one):

Maternity Quality Improvement Academy

Elliott Main, MD, Medical Director, California Maternal Quality Care Collaborative (CMQCC)

In a collaboration between the California Maternity Quality Care Collaborative (CMQCC) and HQI,

this workshop will address building quality improvement capacity among multi-disciplinary perinatal improvement teams at your birthing center.

TeamSTEPPS as a Reliability PracticeJulia Slininger, RN, BS, CPHQ, Vice President, Regional Quality Network, Hospital Quality Institute

Learn how hospitals and health systems can incorporate TeamSTEPPS strategies into their

HCRO journey and draft an implementation plan for your own organization.

4:00 – 5:30 p.m.Welcome and Networking

MONDAY, OCTOBER 29

7:00 – 8:30 a.m. Registration, Breakfast, Exhibitor Showcase and Poster Presentations

8:30 – 9:00 a.m. Welcome and Opening Remarks

9:00 a.m. – 12:00 p.m. Opening Keynote and Plenary Panel

From Outer Space to Patient SafetyJim Bagian, MD, PE, Physician, Engineer & former NASA Astronaut

Dr. Bagian – engineer, anesthesiologist, pilot, and NASA astronaut – shares his experiences in

safety between a variety of fields. Hear how to adopt the systems perspective and involve leadership in sustaining a culture of patient safety.

Lessons From Air, Water, and Space Neil Romanoff, MD, Moderator; Commander Zac Alexander, MD, Eagle Eye Radiology; Jim Bagian, MD, PE, Physician, Engineer & Former NASA Astronaut; Yvonne Cagle, MD, Physician, retired U.S. Air Force Colonel, former NASA Astronaut, Consulting Professor, Stanford University

Healthcare quality is challenged to break through and achieve reliable performance in better care, better health and lower cost. It’s a time of unprecedented change and we have the privilege of being a part of a new generation of healthcare.

12:00 – 1:15 p.m.Lunch with Exhibitors

1:15 – 1:45 p.m.Musical Happening

1:45 – 2:30 p.m.C. Duane Dauner Quality Award Presentation

Celebrate the winner and finalists of the C. Duane Dauner Quality Award with a video showcase of their achievements, and lessons learned.

2:30 – 3:30 p.m.Keynote Presentation

Numbers and Narratives: Capturing the Human ExperienceBJ Bartleson, RN, MS, NEA-BC, Vice President, Nursing & Clinical Services, California Hospital Association; Tracy Granzyk, MS, MFA, Director, Center for Healthcare Narrative, MedStar Institute for Quality and Safety

This plenary session will examine how to harness both hard data and narrative storytelling to capture the human experience in care, and demonstrate the

caregivers’ impact on quality and outcomes. The speakers will make the case that the best health care is created when numbers and narratives work in concert across the entire spectrum of care, from patient room to the board room.

2018conference agenda

3:30 – 4:45 p.m.Poster Walk and Exhibitor Showcase

4:45 – 6:00 p.m.Networking Reception with Exhibitors and Raffle

TUESDAY, OCTOBER 30

6:30 – 8:00 a.m.Preventing HAIs and Infectious Diseases, a Sunrise Breakfast Panel

7:00 – 8:30 a.m.Exhibitor Showcase, Poster Presentations, Breakfast, and Raffle

8:30 – 9:00 a.m.Welcome and Opening Remarks

9:00 – 11:30 a.m.Keynote Presentations

From Public Health to Patient SafetyVivek Murthy, MD, Physician, Public Health Advocate, 19th Surgeon General of the United States

Emotional well-being plays an important role in our health. Dr. Murthy’s ingredients to living a connected life – empathy, optimism, and courage – are applied not only delivering care to patients, but in our day-to-day lives.

Personal Resilience In HealthcareAllison Massari, Burn Survivor, Patient Experience in Healthcare

Experience being valued, respected, and honored for your mission in healthcare while deepening

self-awareness and strengthening your resilience and passion. Join Allison in her journey and witness the powerful results of fierce determination and tenacity in an impossible situation.

Mission Possible: Improving Patient ExperienceShelly Buck, DNP, MBA, RN, Chief Operating Officer, Chief Nursing Officer, WellSpan Health

Boards can serve as partners to elevate the patient experience in healthcare organizations. Dr. Buck will provide leadership methods to influence change in your community.

11:30 a.m. – 12:30 p.m.Exhibitor Showcase, Poster Presentations, Lunch and Raffle

12:30 – 1:30 p.m.Keynote Presentation

Prevention, Resistance, Resilience Arjun Srinivasan, MD, Physician and Captain in the US Public Heath Service, Associate Director for Healthcare-Associated Infection Prevention Programs, CDC

Dr. Srinivasan’s future for the U.S. is one where patients are safer because healthcare-associated infections are non-existent and antibiotics are properly used. Listen in on the current state of healthcare-associated infections in the U.S. and the road ahead for preventing infections and antibiotic resistance.

1:30 – 1:35 p.m. HQI CEO Remarks

1:45 – 2:45 p.m.Concurrent Sessions (choose one):

Respect For People: LGBTQ Patient Centered Strategies Maurice Garcia, MD, MAS, Director, Transgender Surgery and Health Program, Cedars-Sinai Medical Center

Dr. Garcia will describe patient strategies to optimize patient satisfaction, safety, and cultural competence of the care environment by identifying common potential pitfalls in the care environment for LGBTQ individuals and identify examples of resources available to providers.

Stemming the Tide of the Opioid Epidemic: Compassionate Opioid De-Prescribing and TreatmentDonna Smith, MD, Medical Director, Virginia Mason Medical Center; Hannah Snyder, MD, Project Lead, Support for Hospital Opioid Use Treatment (SHOUT), Addiction Medicine Fellow, UCSF at Zuckerberg San Francisco General, and Mark Vrahas, MD, Founding Chairman, Department of Orthopaedics, Cedars-Sinai Medical Center.

Healthcare workers will learn about compassionate communication techniques, treatment support for hospitalized patients with opioid use disorder and using virtual reality as a tool to offer alternative interventions.

Making Data SingJudith Berg, PhD, RN, FAANP, Education and Training in Resuscitation and Trauma, Rady Children’s Hospital San Diego; Glenn Billman, MD, Chief Medical Safety Officer, Rady Children’s Hospital San Diego; Kathleen Sweeney, DNP, CNS, CPNP, Manager of Clinical Education and Magnet Program, Rady Children’s Hospital San Diego ; Seema Shah, MD, FAAP, FACEP, Clinical Director, Emergency Department, Rady Children’s Hospital San Diego

This team from Rady Children’s Hospital San Diego will provide rapid fire tools on how to avoid double-dealing data displays, write a winning abstract, and how to present a poster with pizazz.

3:00 – 4:00 p.m.Concurrent Sessions (choose one):

kNOw Sepsis: From Detection To Recovery Trish Cruz, RN, BSN, PHN; Andre Vovan, MD, MBA, Critical Care Medicine Specialist, Hoag Memorial Hospital Presbyterian, and St. Joseph Hoag Health

Sepsis prevention is a significant challenge for patients and healthcare patient safety programs. This team will review their journey to decrease sepsis mortality and will provide the specifics that led to their sustainable improvements.

Frontiers in Personalized MedicineStephen Kingsmore, MD, DSc, President & CEO, Institute for Genomic Medicine, Rady Children’s Hospital San Diego

Rady Children’s Institute for Genomic Medicine is transforming Pediatric Intensive Care through genetic analysis to deliver exact diagnosis and targeted treatments. Learn about Rapid Whole Genome Sequencing (rWGS), bio-informatics analysis and clinical interpretation. Learn about this compelling and cutting edge work that aims to deliver precision pediatric medicine throughout children’s hospitals.

A Health Equity Lens On Patient Safety And QualityKirsten Bibbins-Domingo, PhD, MD, MAS, Chair of Epidemiology and Biostatistics, Vice Dean for Population Health and Health Equity, UCSF School of Medicine

The session will provide a framework for health equity, explore the relationship between equity and quality, and offer approaches to improving health equity through a focus on quality and patient safety.

For complete conference highlights and speaker bios, please visit the HQI website: www.hqinstitute.org/event/hqi2018

HQI would like to thank their 2017 advertisers and exhibitors:

Patient Safety Movement Foundation, The Masimo Foundation for Ethics, Innovation, and Competition in Healthcare

Medtronic

The Gordon and Betty Moore Foundation

Kaiser Permanente Northern California

Anthem Blue Cross

California Healthcare Foundation

Freedom Medical

GOJO

The Joint Commission

Sharp Healthcare

Wipfli – HFS Consultants

American Heart Association

Cambridge Sound Management

Clorox Healthcare

Dimensional Insight

DNV GL Healthcare

Mallinckrodt Pharmaceuticals

NextPlane Solutions

Novo Nordisk

Objectivity Plus

Quantros

RL Solutions

Vynca

Xenex

To learn more about how your organization can support and exhibit at the HQI Annual Conference, contact

[email protected]