TEAM INTERVENTIONS

PRESENTED BYA.R.ROHINI

INTERVENTION

To intervene is to enter into an ongoing system of relationships, to come between or among persons, groups, or objects for the purpose of helping them.

Difference between group and the team??

Distinction between Groups and Teams• A work group is - a number of persons - usually

reporting to a common superior - having some face-to-face interaction - persons have some degree of interdependence in carrying out tasks for the purpose of achieving organizational goals

• A team is - a form of group - has some characteristics in greater degree than ordinary groups - and a higher degree of interdependency and interaction

Different Types of Teams

• Cross-Functional Teams: comprised of individuals with functional home base- eg. Manufacturing, design, eng etc.- but they meet regularly to solve ongoing challenges requiring input from a number of functional areas

• Effective Teams: are relaxed, comfortable and informal

• High-Performance Teams: have strong personal commitment to each other- commitment to other’s growth and success

Team Intervention

• The purpose of this team is to help Employees / Members of the team who are struggling in some way.

• This usually refers to performance but can include emotional/behavioral/social concerns.

Effectiveness of team intervention

This Intervention can be used effectively to:• Engage and align individuals, or cross-teams,

to collaborate effectively • Bring in high energy and charge up the team

to achieve stretched goals • Set up a high performance climate in the

organization

Team-Building Interventions

The four main areas:• Diagnosis• Task Accomplishments• Team relationships• Team and organization

processes

The formal group diagnostic meeting

• Its purpose is to conduct a general critique of the performance of the group and to uncover and identify problems on which they will work on.

STEPS INVOVLED

• Leader and Consultant discussion• Idea put to group for discussion• Structuring of questions by the leader• Meeting is conducted

WAYS OF COLLECTING DATA

• Total Group discussion• Sub grouping• Pairing of two individuals

Formal Group Team Building Meeting

• It has the goal of improving the team Effectiveness through better management of Task Demand , Relationship Demand and Group Processes.• Inward Look by the team of its own

performance , culture etc(Eliminating – Dysfunctional behaviorStrengthening – functional ones)

Group critiques helps in improving its operation

• Purpose of meetings involves 2 criteria1.) General meeting (How can we do the job

better)2.) Special agenda meeting (developing group

performance for fore coming year )• Team Building Session

in consultation with

• Initiated by manager Third party • Tested for reaction within the group• Length of meeting ( 1 – 3 days)• Session should to held away from the work place

• Team Building Session

• Desirable for consultant to interview the entire group using an open ended approach such as ,

“What things do you see getting in the way of this group being a better one ? ”Assessment : Commitment to team building Session

Consultant Interview – Each group member with leader prior to meeting

Data converted to themes

Presentation - Group Analysis

Action Plan by group

Follow up meeting for check

• Information consider Information Considered-ed confidential public 1) Interviews may be 1) Helps to set a climateMore candid and open of openness , trust and

Constructive problem solving.

2) Consultant is carefulTo report the findings ina general way that does Not reveal the source ofInformation.

• Presentation of data as themesThemes should be Easily understandable by group Ranked by group as per importanceMost important forms the agenda of the

meeting• Group thus work as two set of itemThe agenda itemItem that emerge from the interaction of participants

Purpose of team buildingRichard Beckhard list inorder of importance1) To set Goals and priorities2) To analyze or allocate the way work is performed3) To examine the way a group is working

its processes4) To examine relationships among the people

doing the workMajor problem: Lack of generation on primary goals(Leaders goals for session must be taken rather than consultant goals)

• Bell and Rosenzweig relied heavily upon the team building workshops in OD program in a municipal government organization and came with the following assessment :

Get Right people together forA large block of uninterrupted timeto work on high priority problems or opportunities thatThey have identified and that are worked onIn ways that are structured to enhance the likelihood ofRealistic solutions and action plan that areImplemented enthusiasticallyFollow up to assess actual vs expected results

Process Consultation Intervention

• Schein View , PC modelPC represents an approach or a method for intervening in an ongoing system . This approach is that a skilled third party (Consultant) works with the individuals and groups to help them learn about human and social processes and learn to solve problems that stem for processes events

1) Agenda setting

2) Feedback of observation or other data

3) Counseling and coaching

4) Structural suggestions

Gestalt Therapy

• Focus on Individual than Group• Psychotherapy – Fedrick S “ FRITZ” perls called

GESTALT Therapy

• Positive

• negative

////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

• Robert and Harman lists goals of Gestalt therapy as

AwarenessIntegrationMaturationAuthenticitySelf regulationBehavior Change

THANK YOU