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17th International Conference of the TOC Practitioners Alliance - TOCPA www.tocpractice.com 15 May 2015, Vilnius, Lithuania TOC After Dr. Eli Goldratt Oded Cohen, TOC Strategic Solutions, Israel 15 May 2015

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  • 17th International Conference of the

    TOC Practitioners Alliance - TOCPAwww.tocpractice.com 15 May 2015, Vilnius, Lithuania

    TOC After

    Dr. Eli Goldratt

    Oded Cohen, TOC Strategic Solutions, Israel15 May 2015

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Oded Cohen

    Oded has over 35 years of experience in developing,teaching and implementing TOC methodology,solutions and implementation processes workingdirectly with Dr. Goldratt all over the world. Among thecountries to which Oded brings his expertise are theUSA, Canada, Japan, India, China, the UK, Poland,Russia, Ukraine, Colombia, Chile, Peru, Turkey andmany others.

    Oded has authored multiple TOC articles andcontributed to numerous TOC books.

    Oded in the is the author of Ever Improve A Guide toManaging Production the TOC Way, published in June2010. Oded co-authored the book Deming & Goldratt:The Theory of Constraints and the System ofProfound Knowledge The Decalogue.

    Together with Jelena Fedurko Oded has co-authoredthe book Theory of Constraints Fundamentals.

    Oded is International Director of TOC StrategicSolutions Ltd and Founder and Co-President ofTOCPA.

    [email protected]

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Dr. Eli Goldratt

    1947 2011

    In 1975 Eli Goldratt got his PhD in Physics and started a software company OPT Israel.

    This was the beginning of the Management Approach known as TOC Theory of Constraints

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Goldratts TOC

    Practical Bring benefits In the public domain

    Goldratt believed in Knowledge.

    He stated that Knowledge should be:

    Knowledge is not fixed. It continuously expands.He chose POOGI the Process of Ongoing Improvement as the main driver for pushing the knowledge boundaries.

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Goldratts POOGI

    The strong conviction that it is possible to improve the performance of every system.

    The desire to bring the basics of hard science to management by using Cause & Effect.

    The belief that it is possible to use logic in managing systems and people.

    The search for the new rules for the system and the way to develop them.

    Goldratts approach to POOGI was driven by:

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    TOC

    Knowledge Development

    1975-1986 - The OPT Days Software + Training + Thoughtware

    1987-1997 - Goldratt Institute Educating Managers: Jonah programs and

    Thinking Processes

    1998-2000 Marketing TOC

    2001-2011 Goldratt Group Holistic approach to manage companies

    Viable Vision

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

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    Production

    1975 1980 1985 1990 1995 2000 2005 2011

    Selling OPT: The Goal (1983) The Race (1986)

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Thinking Processes (TP)

    1975 1980 1985 1990 1995 2000 2005 2011

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

    The Thinking Processes Thought-ware, Jonah Program The Choice (2008)

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    1990 - What is this thing called TOC What to change What to change to How to cause the change

    2008 The Choice

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    TP and Applications

    1975 1980 1985 1990 1995 2000 2005 2011

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

    The Thinking Processes Thought-ware, Jonah Program The Choice (2008)

    Distribution, Marketing, Management Skills Its Not Luck

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  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Project Management

    CCPM

    1975 1980 1985 1990 1995 2000 2005 2011

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

    The Thinking Processes Thought-ware, Jonah Program The Choice (2008)

    1997 - Critical Chain

    Distribution, Marketing, Management Skills Its Not Luck

    Project Management Critical Chain

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  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Body of Knowledge

    1975 1980 1985 1990 1995 2000 2005 2011

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

    The Thinking Processes Thought-ware, Jonah Program The Choice (2008)

    1999 GSP Goldratt Satellite Program

    Distribution, Marketing, Management Skills Its Not Luck

    Project Management Critical Chain

    The TOC Holistic Approach 8 Video Sessions

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  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    TOC and ERP

    1975 1980 1985 1990 1995 2000 2005 2011

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

    The Thinking Processes Thought-ware, Jonah Program The Choice (2008)

    2000 Necessary but Not Sufficient

    N&S 10 CDs with the new rules

    Distribution, Marketing, Management Skills Its Not Luck

    Project Management Critical Chain

    The TOC Holistic Approach 8 Video Sessions

    TOC & Technology Necessary but not Sufficient

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  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Business Strategy

    1975 1980 1985 1990 1995 2000 2005 2011

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

    The Thinking Processes Thought-ware, Jonah Program The Choice (2008)

    Distribution, Marketing, Management Skills Its Not Luck

    Project Management Critical Chain

    The TOC Holistic Approach 8 Video Sessions

    TOC & Technology Necessary but not Sufficient

    TOC & Business Strategy - Viable Vision - S&T

    2006 - S&TStrategy & Tactics Tree

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  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Retail

    1975 1980 1985 1990 1995 2000 2005 2011

    Production, Throughput Accounting OPT, The Goal, The Race, The Haystack Syndrome, Production the TOC Way

    The Thinking Processes Thought-ware, Jonah Program The Choice (2008)

    2009 Isnt It Obvious

    Distribution, Marketing, Management Skills Its Not Luck

    Project Management Critical Chain

    The TOC Holistic Approach 8 Video Sessions

    TOC & Technology Necessary but not Sufficient

    TOC & Business Strategy - Viable Vision - S&T

    Retail - Isnt it obvious

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  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    THEORY OF CONSTRAINTS

    5 Focusing Steps

    Thinking Processes

    Throughput Accounting

    TOC Generic Solutions

    6 N&S questions on Technology

    1.Identify the Systems

    Constraint2.Decide how to

    Exploit the Constraint

    3.Subordinateeverything to the above decisions4.Elevate the

    System Constraint

    5.If in the previous steps a constraint has been broken, Go back to step

    U-Shape (1-5)1.UDE Evaporating

    Cloud (EC)2.Current Reality

    Tree (CRT)3.Core Conflict

    Cloud (CCC)4.Future Reality Tree

    (FRT)5.Negative Branch Reservations (NBR)

    6.Pre-requisite Tree(PRT)

    7.Transition Tree(TrT)

    8.Strategy & Tactics(S&T)

    1.Throughput (T): The rate at which

    the system generates money through

    Sales (SR - VC)2.Investment (I): The money tied up in the

    organization3.Operating Expenses

    (OE): All the money spent by the system

    to convert investment into

    throughput4.Net Profit (NP) = T

    OE5.Return on

    Investment (ROI) = NP/I

    1.Operation MTO, MTA2.Finance

    Throughput Acct.3.Projects Critical

    Chain4.Logistics Pull

    Replenishment5.Marketing Mafia offers

    6.Sales Buy-in Process

    7.People Empowerment

    8.Strategy holistic approach

    1.What is the power of the technology?

    2.What limitation does it diminish?

    3.What old rules helped accommodate the

    limitation?4.What are the new rules that should be

    used now?5.In light of the change in rules, what changes

    are required to the technology?

    6.How to cause the change (the new win/win business

    model)?

    What knowledge is there

    in TOC?

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Operations management Finance & Measurements Project management Distribution & Supply Chain Sales Marketing Managing People Goldratt Thinking Processes

    Where TOC knowledge

    is applied?

    Manufacturing Distribution Financial Services Health Defence Government Public service Education and more

    Industries Areas

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Knowledge is Not Enough

    The Relevant Knowledge The know-how for applying the knowledge:

    technically and managerially Practitioners to lead (and to assist) the

    implementation

    To improve the performance of any system we need:

    Goldratt initiated activities and organizations in order to ensure that TOC will continue after him.

    Goldratt was active in all three areas.

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    Eli Goldratt passed away in June 2011. Four years have passed.TOC has not stopped, nor stalled!There is no lack of knowledge.A great deal of know-how has been gathered.What is needed is to preserve the existing knowledge and know-how and to provide a platform for expanding it.

    So, what is next?

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    There are organizations that are the custodians of the knowledge (majority of them are non for profit): TOCICO TOC International Certification

    Organization TOCPA TOC Practitioners Alliance TOCfE - TOC for Education Goldratt Marketing Group TOC.tv Goldratt Group AGI Goldratt Chinese Alliance Universities around the world

    Custodians of

    The TOC Knowledge

  • 17th International Conference of the TOC Practitioners Alliance - TOCPAwww.tocpractice.com

    The TOC knowledge is in the public domain.

    Learning and implementing are paid services.

    TOC practitioners gain experience while implementing TOC Solutions and methodology.Practitioners can learn from each other and benefit from the collective know-how of the community.

    That is the purpose of TOCPA!

    Sharing Experience