In association with

Be part of europe’s largest retail solutions event

• 370+ Leading exhibitors • Conferences • Dedicated payments theatre • International retailers • Extensive networking • Innovation Trail & Awards

all under one roof and free to attend

Co-located with 8th-9th May 2017, olympia, londonwww.rbtexpo.com

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OFFICIAL PREVIEW - incorporating retail digital signage expo

europe’s Biggest, Best

and fastest groWing

annual event for retail and

hospitality

As the leading retail solutions event for European retail, hospitality, leisure operators and etailers, RBTE provides end-to-end solutions that address retailer’s needs, from the supply chain all the way to the customer, making RBTE an unmissable event for the retail industry.It combines an exhibition offering a comprehensive range of solutions and products from a wide range of exhibitors, from leading ERP vendors to smaller, boutique solution providers with a FREE informative and interactive education programming incorporating a dynamic conference programme, plus a host of networking opportunities and hospitality – all under one roof AND it’s free to attend!With so much going on at RBTE here’s a quick snapshot for you:

ExhibitionOver two compelling days, RBTE will host over 370 suppliers from all over the world. The biggest retail solutions event in Europe!The exhibition floor is bigger than ever before with more leading global solution providers including 70

International exhibitors and 45% of the exhibitors new - providing you with even more innovations, products and services to help you with the battle for customers, across all channels.Only at an exhibition can you see, touch, and play with the solutions on show and meet so many new suppliers - from leading ERP vendors to smaller, boutique solution providers - in one place, across two days.The exhibition floor features all the key solutions relevant to retailers today, from international expansion to mobile. RBTE is relevant to the IT, operations, multichannel, marketing, supply chain, eCommerce, logistics, loss prevention, payments and finance departments.

Exhibitor Categories • Payments• Buying & Merchandising• Fraud & Loss prevention • Supply chain & logistics• eCommerce• Marketing• HR & training• Store Operations• Financials • Workforce Management • In-store

Conference Programme - A Customer Experience Focus -Our intelligent, cutting-edge and comprehensive conference programme has been shaped by the industry, for the industry, via our committed steering committee, ensuring you are abreast of the latest innovations, key topics and case studies in the industry. This FREE informative and interactive education programme incorporates a dynamic conference programme. More than 100 stellar speakers will deliver over 42 hours worth of content, across three conference theatres, including a dedicated Payments theatre in partnership with Barclaycard. Covering the full customer experience from omnichannel solutions, payments, loyalty, supply chain, loss prevention, eCommerce, RFID and analytics, all the sessions designed to inspire and provide valuable insights and practical plans of action for you to take away and implement. See page 4 and 5 for the conference programme highlights.

RBTE AT A GLANCEWELCOME TO RBTE 2017 europe’s largest retail solutions event

2 www.rbtexpo.com www.rbtexpo.com 3

RBTE is the must attend event for retail and hospitality organisations looking for the right tools, solutions, innovations and advice on how to best run their business.

Over 17,000 visitors are expected to attend RBTE and the co-located Retail Design Expo and Retail Digital Signage Expo in May, looking for inspiration, innovation, new ideas and new suppliers - all in the quest to win new customers, retain existing ones and increase sales.

All solutions are covered at RBTE 2017. In addition to 370 + suppliers on show, there is an outstanding FREE conference programme featuring leading independent expert speakers in 60+ sessions, covering the full customer experience from omnichannel solutions, payments, loyalty, supply

chain, loss prevention, eCommerce, RFID and analytics. There are also numerous networking opportunities, the innovation trail and awards and many more features.

With so much going on over two days, it is important to plan your visit to make the most of your time and this preview will give you a great insight into everything that is on offer for you at RBTE. In fact, due to the continued growth of the show, solutions on offer, and quality of the conference programme, we encourage you to attend both days with your colleagues to take it all in – it will be time very well spent for your organisation to stay ahead in retail.

We look forward to seeing you on May 8th & 9th at Olympia, London.

THREE RETAIL EXPOS - ONE MISSION - TO IMPROVE YOUR ROUTE TO RETAIL AND MARKETING SUCCESS RBTE, Retail Design Expo and Retail Digital Signage Expo are co-located shows at London’s Olympia on May 8th & 9th 2017. They will provide visitors with a comprehensive range of solution providers, education sessions and networking opportunities. The combined offering matches the most significant development in retail being the convergence of offline and online by featuring every aspect of store design, architecture, visual merchandising and branding. It will also include all the technological and digital signage solutions that underpin and enable retail success, in one place, at one time, under one roof. Your time at RBTE, Retail Design Expo and Retail Digital Signage Expo will be the most productive that you can spend!

SponsorsMedia Partners and Supporters

plus a host of networking opportunities and hospitality – all under one roof and it’s FREE to attend!

RBTE Features• Keynote Conference theatres • payments theatre in partnership with Barclaycard• the innovation awards & trail, sponsored by aptos• K3 retailer lounge• paypal Chill & Charge lounge• the gloodoo Champagne Bar• the Big party hosted by dilaX• Magento pavilion• numerous networking opportunities

WHERE & WHEN8th– 9th MaY 2017olYMpia, london, uKopening tiMes: 9.30aM – 5pM

DUE TO THE GROWTH OF THE SHOW OVER 45% OF THE EXHIBITORS ARE NEW TO RBTE

(see page 7 for details)

4 www.rbtexpo.com

CONFERENCE PROGRAMME HIGHLIGHTS

SPEAKERS INCLUDE: 

Frank Muzika, UK Lead Executive, TOYS R US

Lee Bagnall, CEO, Outdoor, JD SPORTS

Guido Campello, CEO, COSABELLA (LUXURY LINGERIE)

Matt Clifton, Head of Customer Experience, WAITROSE

Martin Byrne, Head of FF Group UK&I, Global Brand Team, LINKS OF LONDON

Asher Budwig, Managing Director, LOLA’S CUPCAKE

Vladimir Kholyaznikov, CEO, KUPIVIP RUSSIA

Jason Cooke, Head of IT, NEALS YARD REMEDIES

Kræn Østergaard Nielsen, CTO, COOP DENMARK

Richard Jenkins, Head of Loss Prevention and RFID, MARKS & SPENCER

Dave Robinson, Head of Personalisation, BOOTS

Rob Mitchell, Manager, Stock Management Operations, JOHN LEWIS

Martin Speed, Loss Prevention Manager, RIVER ISLAND

TOPICS INCLUDE:

• KEYNOTE: Optimising the store customer experience using ipads

• KEYNOTE: How Co-Op Denmark places customers at the heart of its technology strategy

• Waitrose Quick Check 5 -Next generation self scanning

• PANEL DISCUSSION: How virtual and augmented reality is impacting retail

• PANEL DISCUSSION: How to improve the digital customer experience

• PANEL DISCUSSION: How to make RFID work in the real retail world

• How space optimisation technology supports One Stop’s customers centric strategy

• Creating a more relevant experience for Boots customers through the collection, interpretation and application of data

• PANEL DISCUSSION: Rethinking retail systems for extended choice, convenience and experience - the role of cloud

• How to grow your retail business on Pinterest

• Lola’ Cupcake’s focus on automation and the human element

SPEAKERS INCLUDE:

Mark Dermody, CIO, COSTA COFFEE

Paul Wilkinson, Head of Technology Research, TESCO LABS

Ryan Kerry, Global Head Of Engineering and Technology, LUSH

Michael Truluck, CEO, LA REDOUTE INTERNATIONAL

Karen Harris, Managing Director, INTU DIGITAL

Daniel Reed, VP, Global Merchandising, EXPEDIA

Luca Marini, Founder & COO, FINERY

David Bruce, Business and Corporate Development Director, ADDISON LEE

Martin Goldstein, Head of Purchasing, RIVER ISLAND

Alexander Allen, Director of Strategy and Business Development, MAPLIN

Steve Moore, Director of Connected Home, DIXONS CARPHONE

Rebecca Ruddle, Head of Showrooms, MADE.COM

Sean O’Connor, Head of Product for Buy, Mobile and Customer Experience, JOHN LEWIS

TOPICS INCLUDE:

• KEYNOTE: How Tesco is investigating ways IoT can help enhance the shopping journey

• Costa Coffee’s digital transformation

• How Expedia is using chat bots to better understand its customers

• How John Lewis enhances the shopping journey in store

• How digital can improve the customer experience in retail

• PANEL DISCUSSION: Innovation in retail

• How Made.com has reinvented commerce with conversational shopping

• PANEL DISCUSSION: Reimagining retail stores for mobile shoppers

• How the British contemporary fashion label Finery hit £5m in revenues and 3M visits to its website in its first year

• Hyperpersonalisation - using real time data to personalise messages in real time

• Nordic Choice Hotel’s initiatives surrounding the loyalty club landscape

• Addison Lee’s journey from people to parcels

• PANEL DISCUSSION: Challenges and opportunities of international expansion

• PANEL DISCUSSION: The (connected) store of the future

• Building your business digitally around being people first - customers & colleagues

THIS IS JUST A SNAP SHOT OF THE EXTENSIVE CONFERENCE. CHECKOUT www.rbtexpo.com FOR FULL DETAILS

The conference theatres bring together a world-class line-up of some of the world’s top retailers, hospitality and leisure providers to share their unique insights into how essential retail technology is to customer engagement, and ultimately, to business success across retail, hospitality, travel and leisure.Here’s some of the key speakers and highlight sessions to look out for:

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SPEAKERS INCLUDE:

Anita Liu Harvey, Vice President of Strategy and Innovation, BARCLAYCARD

Adam Bialy, Head of Payment Technology, SAINSBURY’S

Nathalie Oestmann, Director, Head of Samsung Pay Europe, SAMSUNG PAY

Vincent McKevitt, Founder, TOSSED

Scott Abrahams, Group Head Acceptance and Emerging Payments, MASTERCARD

Dr Geraint Evans, Group Head of Commercial and Strategic Programmes, ODEON & UCI Cinemas

Dominic Jordan, Retail Operations Director, HOBBYCRAFT

Natasha Toothill, Head of Merchant Services, VISA

Martin Alden, Head of Commercial Development, WYEVALE GARDEN CENTRES

Juan Andrade, Payments Manager, SECRET ESCAPES

Paul Fletcher, Solutions Specialist EMV Payments, THE CO-OPERATIVE

Graeme Forward, Analytics Manager - Fraud Prevention, Audit & Risk, TFL

Nicolas Bosmans, Fraud Manager, VOYAGES SNCF, FRANCE

David Baker, Head of Card Payment Innovtions Unit, THE UK CARDS ASSOCIATION

TOPICS INCLUDE:

• KEYNOTE: Omni-channel Retailing– The demand for cross channel payments infrastructure service

• KEYNOTE: Changing room habits and tomorrow’s shoppers stuck with today’s problems

• Retail futurology overview

• Lessons from a cashless store

• Lessons from Odeon Cinema’s launch of innovative payments

• PANEL DISCUSSION: Strengthening security without losing sales

• PANEL DISCUSSION: Latest payments innovations

• How retailers can make the most of digital payments

• PANEL DISCUSSION: In-store and remote mobile payments

• Merging the physical and digital channels

• How feel good giving improves customer experience in retail

• How Brantano stepped into the future with Ingenico and increased customer loyalty

• How Anya Hindmarch is merging sales channels to deliver a unified shopper experience

• How the modernisation of Co-op’s payments infrastructure allowed it to serve its customers more effectively

• Travelex’s transformation into a payments and platform business

• Expanding cross-border - fraud management to drive conversion

• PANEL DISCUSSION: NFC payments and digital wallets

• Challenges of West Ham football club’s recent move to the London stadium

PAYMENTS THEATRE – IN PARTNERSHIP WITHREMEMBER, THIS IS ALL FREE TO ATTEND

Conference programme subject to change. All information advertised correct at time of going to press.

Conference programme subject to change. All information advertised correct at time of going to press.

RETAIL BUSINESS TECHNOLOGY CONFERENCE - THEATRE 1 RETAIL BUSINESS TECHNOLOGY CONFERENCE - THEATRE 2

Plus a host of networking opportunities and hospitality – all under one roof AND it’s free to attend!

Conference programme subject to change. All information advertised correct at time of going to press.

RBTE 2017 FEATURESRBTE is co-located with Retail Design Expo and

Retail Digital Signage Expo, Europe’s leading annual event for the retail digital signage industry, has become an official participant in London Digital Signage Week as the exclusive industry event sponsor.

Retail Digital Signage Expo exhibitors include:

The launch of Retail Digital Signage Expo, sitting alongside Retail Design Expo and RBTE, in 2016 was an overwhelming hit, with 15,452 attendees across the shows in 2016, including over 2,100 international visitors. It is more than doubling in size for 2017 as word has got out about how successful it proved to be for both its exhibitors and visitors all hungry to learn more and to invest in this great customer engagement tool instore!

Retail Digital Signage Expo will provide you with the ideal platform to source the entire range of suppliers, from screens and kiosks, integrators and AV specialists to content management, media players, networking solutions and more.

In addition to the huge range of vendors, Retail Digital Signage Expo 2017 sees the launch of its own dedicated digital signage conference, in association with Intel.

In addition to independent sessions from leading retailers, brand and hospitality and leisure providers, Intel will be running a series of practical workshops on both days alongside the conference sessions consisting of case histories and panel discussions from end users. This programme of 14 educational and inspirational sessions will cover all the key essential issues involved in the digital signage investment journey.

If you need a bit of time to relax, the Retail Digital Signage Expo Champagne Bar and Bistro is the perfect place to go. And do come along to The Big Party, sponsored by Scala, on the first evening of the Show.

www.retaildigitalsignageexpo.com PayPal Chill & Charge LoungeThe PayPal Chill & Charge Lounge provides the ideal spot to recharge your batteries (literally!). Take advantage of the free wifi, have a meeting over coffee or catch up on emails.

RBTE Innovation Awards & Trail Your opportunity to experience our exhibitors’ very best solutions, products and services that are shaping the way that the retail industry will evolve – all in a dedicated area of the Show.

The gloodoo Champagne BarThe very popular Champagne Bar takes centre stage at RBTE and is situated right in the heart of the show, offering the ideal venue for networking.

10 Squared3M Touch Systems UK LtdArmagardAshleigh Signs LtdAsukanet CoBeaver GroupBITVUBrightsignB-Tech International LtdChiefDaktronicsDigiLEDDDS SolutionsDynascan Technology IncEsprit DigitalExceptional 3D IncFirstview Digital SignageGoogle

Handy AVHitachi Europe LtdIBASE Europe - TMC TechnologyINFiLEDIntel Corporation UK LtdInteractive ScapeJamiePro bvKino MoLGMillennium Business SolutionsMRG SystemsNECPioneer GroupPixel InspirationPixelutionProAVProject Audio Visual

PromultisProofVisionRMG NetworksSamsungScala B.V.Seloy LiveSimple LED ScreensTrueform DigitalTVC Technology SolutionsVideo Poster LtdVidero AGVXL SoftwareYSLV

I am amazed by the size and the quality of this event and I really appreciated this matching together different domains like technologies, retail design, digital signage, marketing and I think this kind of event is really contemporary, because we need to mix all these domains and especially all those skills.”

Giovanni Flore, Global Digital Signage Project Manager, Benetton Group

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sponsors:

K3 Retailer LoungeThe perfect retreat for retailers to relax and network in a vendor free area. Drop in, grab a coffee and take some time to plan the rest of your visit!

The Big Party hosted by DILAXCelebrate the biggest event in retail with the biggest party - join us for a drink or two on the first evening of RBTE in the Champagne Bar. The Big Party begins at 4.30pm on Monday 8th May 2017.

NEW

FOR 2017!

The Retail Digital

Signage Conference

& Workshopin association with

CHILL ZONE With so much to see and do at the show, you are bound to need a breather, plan the rest of your day, or catch up with new and existing contacts. Just make your way to the Retail Digital Signage Chill Zone on the Gallery.

Retailers and brands attending RBTE 2017 include:

Happy Hour with NS1 Join NS1 on their stand between 1pm-2pm on Monday 8th May for a free flowing drinks happy hour. Stand Number: 1600

RBTE EXHIBITOR & SPONSORS

Register today for free at www.rbtexpo.comfor more information contact the rBte team on +44(0)20 8874 2728 or email info@rbtexpo.comrBte will be held at olympia, in hammersmith road, london W14 8uX. Closest tube/train station is Kensington olympia. rBte is organised by reed exhibitions ltd, gateway house, 28 the Quadrant, richmond tW9 1dn. all information correct at the time of going to press.

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RETAILBUSINESSTECHNOLOGYEXPO8-9 MAY 2017 OLYMPIA, LONDON

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