‘ohana dialogues community outreach and qualitative data collection march 24, 2015

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  • Slide 1
  • Ohana Dialogues Community Outreach and Qualitative Data Collection March 24, 2015
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  • Mission HACBED is a nonprofit intermediary that works to build the capacity of families and communities so that they have choice and control to push at social, economic, and environmental justice.
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  • Agenda Quantitative vs. Qualitative Ohana Dialogue Overview Helpful Tips Practice Session & Reflection Process & Follow-up Pros & Cons Examples & Discussion
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  • Quantitative Data Collection Survey / Questionnaire / Test Market Research Financial Review Etc.
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  • Qualitative Data Collection Interviews Focus Groups Observation Etc.
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  • Examples of Use Strategic Planning Program Evaluation Supplementing Quantitative Research Etc.
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  • Ohana Dialogue Overview Facilitated small group talk stories Facilitator & recorder Open ended questions Informal setting Synthesis of stories into themes
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  • Open-Ended Questions What is working well? Frame the conversation positively What are some challenges/areas of improvement? Negatives Whats one thing you wish you could change? Excite & mobilize people
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  • Helpful Tips Active Listening Do not interrupt interviewee Allow them to finish stories Ask follow-up questions to their stories (not just a list of pre-written questions) Do not lead the interviewee Avoid loaded questions Do not assume you know the answer or ask for confirmation
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  • Tips cont Empathize Observe in addition to listening Immerse yourself in the story Try to understand what they are feeling Ask related questions
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  • Try it out! Tell Me a Time When activity One person records, the other tells a story Tell a real story about a memorable work experience/moment (positive) Listener should record as accurately as possible Switch After story telling, ID 3 common themes between the 2 stories
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  • Reflection How did it feel? As the story teller? As the listener? Questions? Comments?
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  • Ohana Dialogue Process Facilitator & Recorder Team Individual Synthesis of Themes Group Discussion of Overall Themes Report Back to Participants Co-Determine Next Steps
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  • Pros Often unearths vivid stories Puts interviewee at ease Encourages narrative Provides a listener Good for getting at difficult answers or sensitive issues indirectly Builds or strengthens relationships
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  • Cons Time consuming Especially compared to traditional interviews Requires patience Takes time to get to real answers (indirectly) Intensive recording can be strenuous Additional analysis required Post session
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  • Organizational Alignment Example Worked with a placement agency Recently replaced original (and only) leader Financially struggling Rift between employees (2 offices) Communication issues and unwillingness to change
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  • Community Outreach Example Went into community to collect qualitative financial data Underrepresented communities Spoke with families, parents, children, etc. One-on-one and focus groups Was able to reveal stories that could not be told with data alone
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  • Discussion Do you see potential for you to incorporate Ohana Dialogues in your work? If so, how?
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  • Mahalo! Keoki Noji Chief Operating Officer HACBED (808)550-2661 knoji@hacbed.org