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File Delivery and Purchase Ohio Housing & U.S. Bank Home Mortgage-MRBP Division Lou Caresani 2013

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Page 1: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

File Delivery and Purchase

Ohio Housing &

U.S. Bank Home Mortgage-MRBP

Division

Lou Caresani

2013

Page 2: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

USBank Home Mortgage

Delivery and Funding

Top Ten Exceptions

Help Desk

Customer Service

Underwriting

Agenda

Page 3: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Overview of Roles

Part 1 > Ohio Housing

Provide programs for borrowers, offer competitive interest

rate, and down payment assistant programs

– Ohio Housing compliance requirements

– Supply Forms and Resources

Part 2 > US Bank Home Mortgage

MRBP Division – Delivery and Funding, General Underwriting, Help Desk,

Customer Service

– Provide checklist, forms resources

– www.mrbp.usbank.com

Page 4: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

U.S. Bank Home Mortgage MRBP

AFFORDABLE HOUSING DIVISION

17500 Rockside Road , Bedford, OH 44146

MRBP

Team

300

Strong

Loan Review

Purchase

Securitize

Service

Final Docs

Service

HFA

Programs

Page 5: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

US Bank Home Mortgage MRBP

“Master Servicer”

Review, purchase, securitize, and service mortgage loans from all participating lenders who are approved to originate in the program.

Loans must meet Ohio Housing compliance requirements, as well as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines.

Lenders must be approved with OHFA and USBank to participate in the program. Any questions call the USBank Help Desk at 800-562-5165.

Page 6: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

All documents are to be “acco’ fastened in a legal-sized folder according to the Loan Delivery Checklist

Mailing address for all files and original conditions:

U.S. Bank Home Mortgage

Attn: Operations Department

17500 Rockside Road

Bedford, OH 44146

All closed loans delivered for purchase will be reviewed

within 10 days from the time of receipt by U.S. Bank.

Closed Loan Delivery to U.S. Bank

Page 7: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Loan File Review Process

Loan files receive a date stamp then logged into our system

Files set up in jeter file, with USB loan #

Daily inventory reports are generated

USBHM will thoroughly review the loan

Exception free loans (compliance approved) are purchased

Ohio Housing Purchase approval received via transmission

Page 8: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Loan File Review Process

If a loan has exceptions

– Mortgage file exceptions are communicated by phone / fax / weekly recap report

– Conventional or 203ks loan, a more detailed review will occur

Exceptions received are reviewed, once cleared the loan is purchased

– A loan history showing payments applied is required

Loans are purchased daily, on an amortized basis

Purchase advice faxed to lenders

Loans are transferred to U.S. Bank servicing system

Page 9: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Program Facts

Page 10: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Origination 1.00 0.00

Commitment Fee 0.00 0.00

Discount 0.00 0.00

Servicer Pays SRP 1.00 2.00

Lender Net 2.00 2.00

Minimum: $1500

Lender Compensation USBank Program Fees

Funding $ 200.00

Tax Service 85.00

Total $ 285.00

All Loans > 1.25 % SRP when the loan is delivered and purchased by US Bank MRBP (Servicer) within 30 days of loan closing 203ks Loans > 1.25 % SRP when the loan is delivered and purchased by US Bank MRBP (Servicer) within 45 days of loan closing

Conventional Loan Fees

Adverse Market Fee .25%

LLPA = -0- %

Delivery and Funding

Page 11: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Delivery & Funding Program Information

Review Delivery and Funding Guidelines, Checklists, Forms, and any Updates

Complete Lender Contact Form

Share information with Originators, Closers & Shippers

U.S. Bank Home Mortgage-MRBP Division Contact

– HELP DESK (800-562-5165)

[email protected]

Access information at: www.mrbp.usbank.com

Page 12: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Select U.S. Bank Lending Manuals

www.mrbp.usbank.com

Page 13: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Select Continue to Access Allregs

Page 14: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Resources

Page 15: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the
Page 16: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

US Bank Bulletins

Example

Bulletin

Page 17: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Delivery & Funding Program Information

Example Checklist

Page 18: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Lender Contact Information

Complete

Contact

Information

Page 19: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Delivery and Funding

Loans purchased daily

Purchase Schedule faxed

Net Funding: (no checks)

– Pay loan amount / interest

– Service Release Premium

– Net determined escrow

– Net program fees

– Net Conventional fees

– Pay extra .25% incentive if applicable

– 2nd Mtg. loans closed after 7-1-13 will be reimbursed by USBank upon purchase of the 1st Mtg.

Page 20: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Top 10 Documents Exceptions

1. TIL or MDIA Issues

Early T-I-L not in file on 1st mortgage

or 2nd mortgage (if applicable)

Early T-I-L missing required verbiage

Final T-I-L not in file

Corrective Final T-I-L, if applicable not in file

Initial application 1003 not in file & was not signed

and dated by interviewer

RESPA Guidelines

Note: Lender is required to follow federal

guidelines. Loans not in compliance

cannot be purchased by USBHM.

Page 21: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Real Estate Settlement Procedures Act

(RESPA) U.S. Bank’s File Review

U.S. Bank Home Mortgage-MRBP staff performs a basic compliance review of the GFE

document to ensure compliance with the following:

Ensure GFE is on proper form

Ensure HUD-1 is on proper form

Verify “Loan Terms” on HUD-1 match “Summary of Your Loan” on the last issued GFE

Verify HUD-1 is within acceptable tolerances with last GFE issued including a review of

charges that cannot increase by more than 10%

Verify lender provided acceptable cure documentation, if applicable

Post Settlement Cure: HUD allow lenders a 30-day cure period from date of borrower’s

signed closing documents for violating GFE/HUD-1 fee tolerances. Lenders exceeding fee

tolerances will be in violation of Section 5 of RESPA. USBHM must receive proof of refund

to borrower and a corrected HUD-1, from settlement agent prior to loan purchase.

NOTE: If there is a known issue, don’t wait until USBHM has reviewed the file, as you

may exceed the 30-day cure period for correction.

Page 22: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

RESPA Reference: http://www.hud.gov/offices/hsg/rmra/res/respa_hm.cfm

Page 23: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Top Ten Document Exceptions

2. Mortgage / Deed of Trust

– Missing Riders - Tax Exempt (OHFA addendum)

• Need to record with the 1st Mtg

• Condo, Pud, Mfg Homes if applies

– Missing Pages of the mortgage and/or legal Notary

Section left blank or incorrectly completed

3. Note

– Missing original / incorrect endorsement

“U. S. Bank National Association”

– Incorrect payment terms / must be = 360

Page 24: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Top Ten Document Exceptions

4. Hazard & Flood Policies

– Names & addresses not matching other documents

– Proof of payment not in the file

– Hazard policies to USBank not OHFA

– Govt loans hazard and Flood Deductibles

*Not Greater $1,000 or 1%

of the face amount of the policy

– Conv Deductibles

*Cant exceed 5% of the face amount of the policy

* Condominium Units

– All Loans HO-6 “Walls in coverage”

Page 25: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Top Ten Document Exceptions

5. Compliance Approval from OHFA

6. Underwriting

– Loans are incorrectly put through DU

– Missing Loan Underwriting Transmittal Summary

7. Assignment

– Not included in loan file / not assigned correctly

“U. S. Bank National Association”

Page 26: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

8. Manufactured Housing Documentation

Reference full manufactured housing guidelines through

our website at www.mrbp.usbank.com

Evidence of title being surrendered to state, model

number/name on Security Agreement

NOTE: Title must be surrendered at closing

Security Instrument missing information on Mfg. Home

Cannot combine Manufactured home and 203ks

Top Ten Document Exceptions

Page 27: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Top Ten Document Exceptions

9. Appraisal

– Not included or missing pages

10. HUD-I

– Calculations and amounts are incorrect

– DPA assistance is not properly identified

– Missing signed copy of the final Hud

– Monthly escrows not collected

Page 28: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Hazard Insurance / Loss

Payee Clause:

U.S. BANK National

Association its successors and or assigns as their interest

may appear.

c/o U.S. Bank Home Mortgage

P.O. Box 7298 Springfield, OH 45501-7298

Endorsements / Assignments “U.S. Bank National Association”

Borrower Payment

Address and Website:

U.S. Bank Home Mortgage

P.O. Box 468002

Bedford, OH 44146-8002

www.usbankhomemortgage.com

Reference

Page 29: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Loans With Exceptions

U.S. Bank will communicate all loan exceptions to a designated person via fax, phone, weekly recap report. Must clear within 2 weeks from posting

Exceptions received are reviewed for accuracy

Once all outstanding deficiencies have been resolved, USB will purchase the loan. Loans are purchased daily

Provide separate cover letter/sheet for each loan to include U.S. Bank loan number

Attach weekly exception report identifying specific exception items and send to:

[email protected]

Page 30: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Final Documents

Organize documents according to checklist

All lenders are responsible for delivery of documents to USBank Home Mortgage

Due in 90 days from purchase

A late fee of $50 will be assessed after 90 days

Deliver to: Document Control 17500 Rockside Road

Bedford, Ohio 44146-2099

Final Doc Supervisor Darlene Kreigh – [email protected]

(216) 475-7739

Page 31: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Title Policy:

Mortgage amount is missing

Schedule A, item 4 contains incorrect mortgage recording information

Name of insured is incomplete (needs to mirror mortgage and have “it’s successors

and/or assigns”)

Missing required endorsements

Second Mortgages:

Closing date is incomplete / Missing marital status of borrower(s)

Incorrect maturity date / Legal description missing

Tax Exempt Rider is recorded with Second Mortgage instead of the First Mortgage

Assignments:

Missing

Post-Close Final Doc Exceptions

Page 32: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Lender Scorecard

Quarterly analysis is completed based on performance of loans purchased

– Loans placed on exception and not purchased within required timeframes

– YTD deficiencies, delinquency, foreclosure & bankruptcy

– Final recorded documents over 240 days outstanding

– Lenders are advised in writing of any issues

Page 33: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Lender Help Desk

E-Mail the Help Desk [email protected]

Status of loans

Status of documents received

Loan Deficiencies / Exceptions

Program guidelines

General information

Help Desk 1-800-562-5165

Page 34: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

MRBP Servicing

Location

17500 Rockside Road

Bedford, OH 44146

All MRBP Bond Loans

serviced from this facility!

Customer Service Toll Free Number 800-240-7890

Hours: Monday – Friday

7:00 am – 8:00 pm EST

www.usbankhomemortgage.com

Customer Service

Borrower Payment

Address and website:

U.S. Bank Home Mortgage

P.O. Box 468002

Bedford, OH 44146-8002

www.usbankhomemortgage.com

Page 35: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Customer Service

Borrowers receive monthly billing

statements

Spanish-speaking Customer Service &

Default Representatives

Interactive Voice Response System – 24 hours a day

Page 36: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Customer Service-continued

Mortgagor Website Access (24 /7) – www.usbankhomemortgage.com

Call Center Operations – M-F; 7:00am – 8:00pm (EST) – 800-240-7890

Default Servicing Call Center Operations – 8:00am – 8:00pm (EST)

Flexible Payment Methods: – ACH, U.S. Bank branch, mail, website, phone

Page 37: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Home Retention – Maintain Homeownership

US Bank’s mission – Minimize the number of delinquent loans through customer

contact, education, and awareness through early contact and counseling, which are keys to successful loss mitigation.

Our goal is to offer any attempt to initiate a repayment

plan or a loss mitigation workout option.

U.S. Bank interviews borrowers about their reason for

default and provide options that are available to help. – Borrowers have the ability to establish repayment plans

online

DVD video “We’d like to help” mailed to borrowers.

Page 38: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

Help Desk

Lenders

– Call toll-free 1-800-562-5165

– Email: [email protected]

Underwriting

[email protected]

Page 39: Ohio Housingwell as specific loan product (FHA, VA, RD, Fannie Mae, Freddie Mac etc..) underwriting guidelines. Lenders must be approved with OHFA and USBank to participate in the

For your participation

in the

OHIO HOUSING

FINANCE AGENCY

programs!

02/2008 20808135525

THANK YOU