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Campus Recreation: Social Media Strategic Plan Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

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Page 1: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Campus Recreation: Social Media Strategic Plan

Oklahoma State UniversityAllison Vatzlavick

Michael DuPontSam Holden

Abigail Minch

Page 2: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Icebreaker Activity Definition of social media Review and importance of current literature Higher education and social media Review of Campus Recreation mission

statement and principles Holistic applications of social media Timeline for implementation Potential risks and difficulties

Agenda

Page 3: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Which social media sites do you already

use?Please share with the group

Page 4: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

As you can see, there are a number of social media websites that we already use as individuals.

Today we will explore the ways that Campus Recreation will use these same websites to meet departmental goals and better engage our students.

First, let’s take a closer look at social media…

Activity debrief

Page 5: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Social Media Boyd & Ellison (2007) define social network

sites as web-based services that allow individuals to: ◦ construct a public or semi-public profile within a

bounded system.◦ articulate a list of other users with whom they

share a connection.◦ view and traverse their list of connections and

those made by others within the system.

Page 6: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Social Media StarfishAlong with Boyd and

Ellison (2007), the social media starfish serves as a model for recognizing and categorizing social

media outlets for the Campus Recreation

department.

Page 7: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Students feel connected to their community of friends and acquaintances, even at great distances.

It is an easy way to a communicate. Their profile on social media sites visually

represents their identity. Social media allows them to keep current on

news and other important information.◦ Students today often seek out information online

first.

Why it’s important to students…

Page 8: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Social learning theory is adapting socially appropriate behavior by imitation of others; Piaget, Dewey and Bandura all observed the power of peer learning versus a single source of information (Bingham, 2010).

Optimum cognitive development is contingent on the full social interaction of the learner; Social media provides the opportunity to take social interaction to deeper levels, and utilize useful educational technologies (Baird & Fisher, 2005).

What the literature says…

Page 9: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Sanford (1962) developed an effective plan for student development: challenge and support.◦ Using social media, Campus Recreation can

provide additional support to students Through increased peer interaction and larger

support networks. By publicizing resources available to students.

◦ Social media can also facilitate challenges By motivating students to achieve more through

competition By encouraging students to try new things

Social media and student development

Page 10: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Chickering (1993) developed seven vectors of psychosocial development to help understand college students. Three of those seven vectors influenced the social media strategic plan :◦ Developing competence◦ Moving through autonomy to interdependence◦ Developing mature interpersonal relationships

Social media and student development, cont.

Page 11: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Students will increase their knowledge of wellness, resources, and safety through programs initiated on social media websites.

The Campus Recreation staff will develop interpersonal skills through the mastering of new and growing technologies that current students use.◦ Learning new technologies will ensure that longer

tenured staff will remain competent in their field.◦ Staff will be able to recognize student behavior by

learning their technology language and interests.

Developing competence

Page 12: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Students will become more aware of their own abilities, allowing them to take on more responsibility for themselves and their bodies.

Students will become aware of and understand their connectedness with other students through our social media.

Moving through autonomy to interdependence

Page 13: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Social media develops connections beyond interdependence and individuals will become a member of a community.

The recreation center facilitates social interaction and relationships through shared space, team activities, group fitness programs, and the promotion of a healthy lifestyle.

Developing mature interpersonal relationships

Page 14: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Social media in student services

Using social media to meet students’ needs

Page 15: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

To provide the highest quality facilities and experiences for the OSU community. Our priority is to promote educational development for all students by meeting their diverse recreational needs. Our secondary role is to offer leisure services for other eligible participants.

Mission statement

Page 16: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Effective communication with students◦ Meeting students on their level◦ Provide accessible and free information

Cost effective◦ Free advertisement through social media profiles◦ Can reach a large audience with less energy

Development of Services◦ Continuous interaction and feedback from users◦ Distance learning for students unable to go to

facilities

How can social media help us?

Page 17: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Social Media sitesFacebook MadeItTwitter Word PressYoutube LinkedInFoursquareGroovesharkFlickr DeliciousJustin.tv

Page 18: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 19: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Facebook is a social networking site that allows users to connect with other users by sharing photos, and personal information, as well as by posting on other user profile pages. This site is one of the most highly recognized and utilized social networking sites with more than 500 million active viewers (Facebook).

Ways to incorporate Facebook…

◦ Link all other social media sites to the campus recreation Facebook page.

◦ Create event requests for upcoming intramural events, classes, etc.

◦ Post discussions on different campus recreation services and allow students to post feedback.

Facebook

Page 20: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Twitter

Page 21: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Twitter is a micromedia site that allows users to connect with each other by posting a “tweet.” Real time “tweets” of friends, family, other professionals, and even celebrities will appear on your screen if you are “following” those individuals.

Ways to incorporate Twitter…

◦ Post questions about facilities, events, and staff, allowing for users to “tweet” in response.

◦ “Follow” other campus recreation professionals to bring in new ideas and pieces of advice.

Twitter

Page 22: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 23: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Youtube is a video sharing social media site. It is one of the most popular, and most widely used video sharing sites on the internet. Youtube allows places for comments after watching videos as well. In addition, Youtube is linked to Facebook, so your videos can be “Liked.”

Ways to incorporate Youtube…

◦ Provide instructional exercise and dieting videos that can be accessed from home.

◦ Promote intramural sports through highlight videos of previous years.

YouTube

Page 24: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Four Square

Page 25: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Four Square is a location social media site that uses GPS technology to tell others where you are. Four Square locations can be created for different sites and users can “Check-In” to that site using his/her phone. By participating in the “Check-In” process, users can earn benefits, view if other users are at the given location, and even become the mayor if the user obtains the most “Check-Ins.”

Ways to incorporate Four Square…

◦ Offer incentives to students who “Check-In” a certain number of times.◦ See which students are using the facilities, and which facilities are

being used most often.◦ Encourage students to leave tips, regarding exercise areas or exercise

machines, for the students who follow them.◦ Publicize the mayor of certain machines or areas.

Four Square

Page 26: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 27: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Flickr is a photo sharing social media site where you can post and organize your photos. Photos of other users can be seen by adding them as a Flickr friend.

Ways to incorporate Flickr…

◦ Show pictures of winning intramural sport teams.◦ Provide pictures of facilities including equipment and

exercise areas.◦ Provide photos of staff members, including personal

trainers.

Flickr

Page 28: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 29: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Justin.tv is a video social media site that provides live streaming video and real time chatting.

Ways to incorporate Justin.tv…

◦ Live stream intramural sporting events allowing students to comment via real time chat.

◦ Live stream fitness programs and classes allowing students to ask questions via real time chat.

Justin.tv

Page 30: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 31: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Delicious is a social bookmarking site that allows users to bookmark their favorite websites, and then share those bookmarked sites with their friends.

Ways to incorporate Delicious…

◦ Share sites that provide diet and exercise tips and instructions.

◦ Share research related to diet and exercise.◦ Provide links to expert advice and websites.

Delicious

Page 33: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Made It is an event sharing social media site that allows users to post upcoming events, as well as search for other upcoming events in a given search area. Users can even purchase tickets to events through the Made It site.

Ways to incorporate Made It…

◦ Post and promote upcoming intramural events.◦ Post and promote upcoming classes, workshops, and

seminars.◦ Allow purchasing of tickets to events.

Made It

Page 34: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 35: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Is an online blog social media site where users can share thoughts, ideas, reflections, advice, and recommendations. Word Press is more commonly used by corporations as opposed to other blog sites are used by a wider variety of users.

Ways to incorporate Word Press…

◦ Provide running blogs written by the director, personal trainers, and others.

◦ Provide running blog for alumni members to post comments.

Word Press

Page 36: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 37: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

LinkedIn is a professional social media site where users can network and grow as a professional through their connection and online mentoring from other professionals.

Ways to incorporate LinkedIn…

◦ Incorporate ideas shared by other campus recreation professionals.

◦ Provide outside mentorship for new professionals.

LinkedIn

Page 38: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch
Page 39: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Grooveshark is a music social media site that allows users to create a playlist, and then listen to it. Grooveshark also has mobile applications so users can listen to playlists on their phones.

Ways to incorporate Grooveshark…

◦ Offer playlists for students to use depending on the exercise activity they are participating in.

◦ Encourage students to share favorite playlists.

Grooveshark

Page 40: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Timeline for implementation

Phase IPhase IIPhase III

Page 41: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Phase I Spring 2011

◦ Identify staff member to maintain sites and make updates.

◦ Create profiles. Communicate login and password information to

people that will update sites.◦ Explore the capabilities of each site.◦ Consider new ways Campus Recreation can utilize

the sites.

Page 42: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Summer 2011◦ Assessment

Review effectiveness of current usage. Staff feedback Student feedback

Identify any problems. Explore solutions

Reconsider plan of action. Advertise initiatives.

Let students and staff know about new programs through Print ads. Advertising through social media sites like Facebook, etc.

Phase II

Page 43: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

2011-2012◦ Launch new initiatives identified during Phase II.◦ Continue to advertise to students, faculty, and

staff.◦ Solicit feedback for future assessment during

summer 2012.

Phase III

Page 44: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

More things to consider

A few things to keep in mind as we progress

Page 45: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Staff◦ As we continue to expand our use of social media sites,

we may need to increase the number of staff members working with the sites.

Technology◦ Campus Recreation will need to keep up with trends in

technology Students may need equipment to fully use sites. Staff may need equipment or software to fully use sites.

Subscriptions◦ Some social media sites may require subscriptions, or

may require fees in the future. Logins

Tools needed for programs

Page 46: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

In addition to assessment of program effectiveness, assessment of risk management will help prevent future problems◦ Consider any possible risks/pitfalls

What might cause them How we can prevent them How we should deal with them if they occur

Risk management

Page 47: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Be flexible as the programs are implemented◦ Assessment will identify issues that need to be

addressed.◦ Changes will be required.◦ Thank you for your continued support of the social

media initiatives!

Staff commitment

Page 48: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Questions?For additional information, please email us at [email protected]

Page 49: Oklahoma State University Allison Vatzlavick Michael DuPont Sam Holden Abigail Minch

Baird, D., & Fisher, M. (2005). NeoMillennial User Experience Design Strategies . Educational technology systems, 34(1), 5-32. Retrieved February 23, 2011, from baywood.metapress.com

Bingham, T., & Connor, M. (2010). The New Social Learning. USA: Berrett-Koehler Publishers & ASTD Press.

Boyd, D., & Ellison, N. (2008). Social Network Sites: Definition, History, and Scholarship. Journal of Computer-Mediated Communication, 13: 210–230.

Campus recreation (n.d.). Retrieved from http://campusrec.okstate.edu/mission.php. Evans, N., Forney, D., & Guido-DiBrito, F. (1998). Student development in college: theory, research,

and practice. San Francisco: Jossey-Bass. Sanford, N. (1962). The American college: A psychological and social interpretation of the higher

learning. New York: Wiley. Solis, B. (2008). Conversation prism. Retrieved from

http://www.flickr.com/photos/briansolis/2735401175/.

References