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FEDBANK Financial Services Information Technology – IT MIS from April 2012 to till date

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Oct 2013

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  • FEDBANK Financial ServicesInformation Technology IT MIS from April 2012 to till date

  • Category wise Calls for Apr 2012

    CategoryTotalBusiness Application109IT Infrastructure220CCTV5User Administration103Grand Total437

  • Technician Calls for Apr 2012

    TechnicianTotalAmar Patil8Amol Chaudhari93Gaurang Shah40ITHelpdesk8J Ram Kumar67Pradnya Potdar130Satish Sirangi52Shweta Lokhande39Shraddha Patil0Grand Total437

  • Summary for April 2012

    No of Branches(HO,GL,Distribution)155No of Infrastructure issue220Percentwise Infrastructure issue in 26 days0.1

    No of Branches(HO,GL,Distribution)155No of Application issue190Percentwise Infrastructure issue in 26 days0.1

    No of Branches(GL)146No of CCTV issue5Percentwise Infrastructure issue in 26 dyas0.1

  • Category wise Calls for May 2012

    CategoryTotalBusiness Application200IT Infrastructure244CCTV18User Administration71Grand Total533

  • Technician Calls for May 2012

    TechnicianTotalAmar Patil4Amol Chaudhari83Gaurang Shah50ITHelpdesk4J Ram Kumar91Pradnya Potdar132Satish Sirangi69Shweta Lokhande100Grand Total533

  • Summary for May 2012

    No of Branches(HO,GL,Distribution)166No of Infrastructure issue244Percentwise Infrastructure issue in 27 days0.1

    No of Branches(HO,GL,Distribution)166No of Application issue200Percentwise Infrastructure issue in 27 days0.1

    No of Branches(GL)157No of CCTV issue18Percentwise CCTV issue in 27 days0.6

  • Category wise Calls for June 2012

    CategoryTotalBusiness Application302IT Infrastructure244CCTV14User Administration74Grand Total634

  • Technician Calls for June 2012

    TechnicianTotalAmar Patil3Amol Chaudhari80Gaurang Shah102ITHelpdesk2J Ram Kumar68Pradnya Potdar200Satish Sirangi63Shweta Lokhande116Grand Total634

  • Summary for June 2012

    No of Branches(HO,GL,Distribution)173No of Infrastructure issue244Percentwise Infrastructure issue in 26 days0.1

    No of Branches(HO,GL,Distribution)173No of Application issue302Percentwise Infrastructure issue in 26 days0.08

    No of Branches(GL)165No of CCTV issue14Percentwise Infrastructure issue in 26 dyas0.5

  • Category wise Calls for July 2012

    CategoryTotalBusiness Application331IT Infrastructure308CCTV65User Administration88Grand Total792

  • Technician Calls for July 2012

    TechnicianTotalAmar Patil3Amol Chaudhari93Gaurang Shah3ITHelpdesk6J Ram Kumar106Pradnya Potdar224Shweta Lokhande220Satish Sirangi111Shraddha Patil26Grand Total792

  • Summary for July 2012

    No of Branches(HO,GL,Distribution)169No of Infrastructure issue308Percentwise Infrastructure issue in 27 days0.08

    No of Branches(HO,GL,Distribution)169No of Application issue331Percentwise Infrastructure issue in 27 days0.08

    No of Branches(GL)161No of CCTV issue65Percentwise CCTV issue in 27 days2.4

  • Category wise Calls for August 2012

    CategoryTotalBusiness Application382IT Infrastructure252CCTV29User Administration62Grand Total725

  • Technician Calls for August 2012

    TechnicianTotalAmar Patil4Amol Chaudhari56ITHelpdesk1J Ram Kumar82Pradnya Potdar236Satish Sirangi81Shraddha Patil11Shweta Lokhande254Grand Total725

  • Summary for August 2012

    No of Branches(HO,GL,Distribution)170No of Infrastructure issue252Percentwise Infrastructure issue in 27 days0.1

    No of Branches(HO,GL,Distribution)170No of Application issue382Percentwise Infrastructure issue in 27 days0.07

    No of Branches(GL)161No of CCTV issue29Percentwise CCTV issue in 27 days1

  • Category wise Calls for September 2012

    CategoryTotalBusiness Application449IT Infrastructure172CCTV18User Administration44Grand Total683

  • Technician Calls for September 2012

    TechnicianTotalAmar Patil5Amol Chaudhari38ITHelpdesk10J Ram Kumar67Pradnya Potdar135Satish Sirangi53Shraddha Patil15Shweta Lokhande280Vinod Singh80Grand Total683

  • Summary for September 2012

    No of Branches(HO,GL,Distribution)169No of Infrastructure issue172Percentwise Infrastructure issue in 26 days0.1

    No of Branches(HO,GL,Distribution)169No of Application issue449Percentwise Infrastructure issue in 26 days0.05

    No of Branches(GL)160No of CCTV issue18Percentwise CCTV issue in 26 dyas0.6

  • Category wise Calls for October 2012

    CategoryTotalBusiness Application498IT Infrastructure188CCTV25User Administration68Grand Total779

  • Technician Calls for October 2012

    TechnicianTotalAmar Patil2Amol Chaudhari47ITHelpdesk6J Ram Kumar85Pradnya Potdar206Vinod Singh385Satish Sirangi41Shraddha Patil7Grand Total779

  • Summary for October 2012

    No of Branches(HO,GL,Distribution)171No of Infrastructure issue188Percentwise Infrastructure issue in 27 days0.1

    No of Branches(HO,GL,Distribution)171No of Application issue498Percentwise Infrastructure issue in 27 days0.05

    No of Branches(GL)161No of CCTV issue25Percentwise CCTV issue in 27 days0.9

  • Category wise Calls for November 2012

    CategoryTotalBusiness Application890IT Infrastructure194CCTV13User Administration66Grand Total1163

  • Technician Calls for November 2012

    TechnicianTotalAmar Patil6Amol Chaudhari31ITHelpdesk17J Ram Kumar76Pradnya Potdar173Satish Sirangi49Shraddha Patil12Vinod Singh799Grand Total1163

  • Summary for November 2012

    No of Branches(HO,GL,Distribution)170No of Infrastructure issue194Percentwise Infrastructure issue in 26 days0.1

    No of Branches(HO,GL,Distribution)170No of Application issue890Percentwise Infrastructure issue in 26 days0.02

    No of Branches(GL)160No of CCTV issue13Percentwise CCTV issue in 26 dyas0.5

  • Category wise Calls for December 2012

    CategoryTotalBusiness Application997IT Infrastructure223CCTV20User Administration59Grand Total1299

  • Technician Calls for December 2012

    TechnicianTotalAmar Patil6Amol Chaudhari67ITHelpdesk30J Ram Kumar55Pradnya Potdar126Satish Phutane490Satish Sirangi82Shraddha Patil26Vinod Singh417Grand Total1299

  • Summary for December 2012

    No of Branches(HO,GL,Distribution)170No of Infrastructure issue223Percentwise Infrastructure issue in 27 days0.1

    No of Branches(HO,GL,Distribution)170No of Application issue997Percentwise Infrastructure issue in 27 days0.02

    No of Branches(GL)160No of CCTV issue20Percentwise CCTV issue in 27 days0.7

  • Category wise Calls for January 2013

    CategoryTotalBusiness Application465IT Infrastructure248CCTV14User Administration70Grand Total797

  • Technician Calls for January 2013

    TechnicianTotalAmar Patil4Amol Chaudhari70Hundigam Srinivasan29ITHelpdesk4J Ram Kumar68Pradnya Potdar91Satish Phutane403Satish Sirangi65Shraddha Patil63Grand Total797

  • Summary for January 2013

    No of Branches(HO,GL,Distribution)170No of Infrastructure issue248Percentwise Infrastructure issue in 27 days0.1

    No of Branches(HO,GL,Distribution)170No of Application issue465Percentwise Infrastructure issue in 27 days0.05

    No of Branches(GL)160No of CCTV issue14Percentwise CCTV issue in 27 days0.5

  • Category wise Calls for February 2013

    CategoryTotalBusiness Application159IT Infrastructure190CCTV13User Administration52Grand Total414

  • Technician Calls for February 2013

    TechnicianTotalAmar Patil10Amol Chaudhari29Hundigam Srinivasan52ITHelpdesk1J Ram Kumar38Pradnya Potdar56Satish Phutane105Satish Sirangi48Shraddha Patil75Grand Total414

  • Summary for February 2013

    No of Branches(HO,GL,Distribution)170No of Infrastructure issue190Percentwise Infrastructure issue in 21 days0.1

    No of Branches(HO,GL,Distribution)170No of Application issue159Percentwise Infrastructure issue in 21 days0.1

    No of Branches(GL)160No of CCTV issue13Percentwise CCTV issue in 21 days0.6


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