omnichannel system - movex-solutions.com

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Omnichannel System

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Page 1: Omnichannel System - movex-solutions.com

Omnichannel System

Page 2: Omnichannel System - movex-solutions.com

Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

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The Omnichannel Challenge

The digitization of trade has significantly altered consumer behavior and therefore also the expectations made of retail and e-commerce. Customers sometimes make purchases directly in the store, while at other times they buy online at home, use apps to make purchases while on the move or across channels. They always expect the highest level of service, personalization, transparency and flexibility.MOVEX, the modular software system from OSP for om-nichannel retailing, is meeting these challenges with flexible IT applications for the management of trade processes and logistics. The system offers an extensive range of products and services for all sales and marketing channels, ranging from app and webshop development through to customized e-fulfillment solutions, big data analytics and warehouse management. Omnichannel retail with no boundaries is therefore becoming reality.

The MOVEX Principle ........................................................... 4Five Advantages of MOVEX .................................................. 5MOVEX Products at a Glance ................................................ 6MOVEX | Mobile ................................................................... 7MOVEX | eCommerce .......................................................... 8 MOVEX | POS ........................................................................ 9MOVEX | Order ................................................................... 10 MOVEX | Logistics ............................................................... 11MOVEX | Analytics .............................................................. 12MOVEX in the SaaS Model .................................................. 13About OSP ........................................................................... 15

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Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

MOVEX from OSP The high-performance software system ideally meets pre-sent and future requirements in terms of linking online and offline sales channels in a customized way. MOVEX acts like a toolkit for modern omnichannel retail and stands out clearly from standard ERP complete solutions due to its flexibility. The MOVEX products work on their own and can also be combined to produce customized solutions. They can be easily integrated into existing IT landscapes and complement established ERP systems. MOVEX therefore allows users considerable design freedom.

The MOVEX PrincipleSoftware as Individual as Each Business Model

What does MOVEX offer? The numerous ways of combining the MOVEX products allow customized solutions to be created that suit the customer’s business model and budget requirements. New-comers to e-commerce and start-ups benefit from MOVEX, as too do established omnichannel retailers looking for a system for an integrated shopping experience. Whether for bricks-and-mortar retail, online trade or a mix of both, whe-ther for logistics providers or retailers – the onmichannel suite provides the right solution. The software enables users to quickly tap into new markets, countries and channels.

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• Omnichannel approach – MOVEX seamlessly links bricks- and-mortar retail with e-commerce and m-commerce

• Scalability – MOVEX provides solutions for all sales volumes and grows easily with your business

• Internationalization – MOVEX supports international business and expansion plans abroad

• Integration capacity – MOVEX can be easily linked with other systems due to its flexible interfaces

• Security of investment and experience – the MOVEX experts have many years of project experience and draw on proven knowledge in retail, sales, marketing and warehouse processes

Five Advantages of MOVEX

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MOVEX Products at a Glance

Order ManagementOrder

Warehouse ManagementLogis cs

Webshop Solu onseCommerce

Mobile Solu onsMobile

Business IntelligenceAnaly cs

Instore Solu onsPOS

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MOVEX | Mobile

Mobile Solutions

MOVEX | Mobile provides IT solutions for mobile commerce. This includes developing user-friendly shopping apps and the customized addition of add-on functions such as digital loyalty cards, mobile coupons or push notifications. Highlights of MOVEX | Mobile• Improved usability and increased conversion rate thanks to native design• Scalable to achieve the desired customization level• Fast implementation thanks to the white-label solution• Independent management of m-commerce using the MOVEX | Mobile platform

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Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

MOVEX | eCommerce provides tailor-made software for retail and logistics in e-business. The product bundle com-bines MOVEX | Order and MOVEX | Logistics with frontend solutions from the novomind software house and from other e-commerce providers.

Highlights of MOVEX | eCommerce

• Fully integrated software solutions for online shops (frontend and backend)• Flexible shop management for intuitive usability• Use of a PIM system that supports multichannel capability• Fast implementation• Many years of implementation know-how from OSP – also internationally

MOVEX | eCommerce

Webshop Solutions

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MOVEX | POS provides a complete solution for interlinking bricks-and-mortar retail with e-commerce and m-commerce, it streamlines system landscapes and thus enables retailers to quickly and easily implement omnichannel processes.

Highlights of MOVEX | POS

• Comprehensive omnichannel solution achieved by com- bining the MOVEX | Smart store cockpit and the MOVEX | Interlink omnichannel integration layer• Improved customer service thanks to the store cockpit with live inventory levels, numerous customer loyalty features, as well as future-oriented payment processes• Greatly streamlined system landscape and optimized processes through MOVEX | Interlink

MOVEX | POS

Instore Solutions

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Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

As the control center in the backend, MOVEX | Order controls all of the important procedures in the order-to-cash process as well as in individualized customer contact across various channels.

Highlights of MOVEX | Order

• Central management of inventory levels, customer data and orders for all sales channels• CRM, order, consignment and return management, bonus and discount management• 360° view of customers and call center clients that are intuitive to operate • Interfaces to all common payment service providers • Seamless integration into existing systems and solutions• Supports targeted marketing

MOVEX | Order

Order Management

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MOVEX | Logistics controls all processes related to logistics and shipping – regardless of the sales channel, product ran-ge, warehouse size or automation level.

Highlights of MOVEX | Logistics

• Management of all processes: goods receipt, inventory management, warehouse management, delivery and returns handling• Integration of stock at branch level and virtual warehouses• Seamless integration into existing systems and trading processes• Process and path optimization in the warehouse due to visualization using the Process Control Monitor• Tried and tested in multi-client logistics

MOVEX | Logistics

Warehouse Management

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Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

MOVEX | Analytics brings structure and meaningfulness to large data quantities and enables retailers to gain complete insight into their business and warehouse processes, as well as into the behavior of their customers.

Highlights of MOVEX | Analytics

• Recording and availability of all relevant data from the warehouse and online trading• Trend, real-time and long-term analyses illustrate data on a timeline• Standard reports and customized analyses per sales channel• User-friendly analysis interfaces and reports that are intuitive to read• Online access at any time via Web frontend

MOVEX | Analytics

Business Intelligence

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MOVEX in the SaaS-ModellCloud Solutions and Managed Hosting

For start-ups, the traditional license model and the opera-tion of the company’s own IT infrastructure are often initial hurdles. OSP therefore offers the MOVEX | Order and MOVEX | Logistics products in a “software as a service” model.

Advantages of the SaaS solution• Operation, provision and hosting of the necessary IT systems• Cost savings and low initial investment• Scalability and flexibility• Transaction-based billing model• Data security and high availability of the system guaranteed• The customer’s focus therefore remains on the core business of retail

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Das MOVEX Prinzip Software, so individuell wie jedes Geschäftsmodell

Dresden Hamburg Altenkunstadt

Madrid Taipei Bangkok

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Dates and Facts• Successful since 1991• Six locations on two continents• Approximately 300 experts• > 100 percent growth in employee numbers in the past five years• 42 countries delivered to thanks to the MOVEX software system

A one-stop-shop for all services• Software development• Business Intelligence• IT and process consulting• Nearshoring

Otto Group Solution Provider (OSP) The Experts in Omnichannel Solutions

With approximately 300 employees at its locations in Dresden, Hamburg, Altenkunstadt, Madrid, Bangkok and Taipei, OSP has been developing tailored software, e-fulfillment and BI solutions for customers both within and outside of the Otto Group since 1991. As an IT service provider for retail and logistics, OSP stands for extensive industry know-how, many years of experience and practice-oriented IT solutions.

In addition to the MOVEX omnichannel software system, OSP provides an extensive offering of customized IT services such as software development, architecture advice, Business Intelligence and consulting.

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Otto Group Solution Provider (OSP) GmbH

Freiberger Straße 3501067 Dresden

Tel.: +49 351 49723 [email protected]

osp.demovex-solutions.com

Hartzloh 2522307 Hamburg

Tel.: +49 40 8819022 0 [email protected]