on-line interviewing

On-Line InterviewingOn-Line Interviewing

Matt Paine & Sue FischerEnterprise Rent-A-Car

Indiana University

October 5, 2000

Enterprise Rent-A-Car Strategic Enterprise Rent-A-Car Strategic

Selection InitiativeSelection Initiative Created for the purpose of improving the selection process for the Management Trainee program.

The selection of outstanding employees is critical to the long term success of Enterprise.

Enterprise Rent-A-Car Enterprise Rent-A-Car Strategic Selection InitiativeStrategic Selection Initiative

Initiative Goals To streamline the interview process To employ the latest selection tools To incorporate the latest proven

interview principles


Key Challenges- Increase retention

- Increase efficiency in the selection process

- Train recruiters and hiring managers on the latest selection techniques


Solutions to Challenges- Leverage our recruiter’s time

- Evaluate and track applicants - Make better hiring decisions


Benefits of Computer-Assisted Interviews

Objectivity- Computer is unbiased

Thoroughness- Computer doesn’t tire, get bored or unfocused- Doesn’t fail to ask all of the questions- Asks every applicant the same questions


Benefits to company- Allow recruiters to get a detailed profile of applicant before meeting them - Reveals any contradictory information - Structures and organizes, open-ended interview questions for face to face interviews


Benefits to applicants- Ability to interview around your schedule, 24 hours a day/7 days a week- Can interview from ANY computer with internet access- You don’t have to wear a suit- Allows recruiter to evaluate your skills, knowledge, and competencies


What is Behavioral Interviewing? Concept that past performance is the best

predictor of future performance Benefits include:

Reduces errors in the Interview Process Works with Key Competencies to better match

candidates Asking for specific examples gives RESULTS


Who is SHL/Aspen Tree Software?- Created Apview, the program customized for Enterprise Rent-A-Car- World leaders in assessment and development - 300 Psychologist

and 700 Staff members- 0ver 6,000 clients

including Nike, Macy’s and Neiman Marcus

Apview Recruit OverviewApview Recruit Overview Internet side -

Completely Automated Replication of data- Candidates are

notified of receipt of interview twice, after the first page and upon completion

- Candidates can update personal info - SQL server (Service Query Language)

- Interviews can be downloaded and updated every two hours

Apview Recruit OverviewApview Recruit Overview

Desktop side- Simple import of data- Data management and tracking functions- Ability to view data from multiple candidates simultaneously- Sorting and filtering capabilities

- Windows standard tools and formatting

ApView RecruitApView Recruit

How does it work???

Let us show you!!!…………………..


Results of Apview Recruit rollout 92% of Applicants rated the on-line process as

“positive” Thousands of Management Trainees have been

hired Retention up 30% over traditionally recruited MTs The number and length of interviews has decreased

We see this as the wave of the future for recruiting qualified candidates

ApView RecruitApView Recruit

Thank you for attending!!

For more information contact us at:Sue [email protected] (219)947-0992Matt [email protected] (317) 848-2200

on-line interviewing

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