On the Cutting Edge of Dispute Resolution

World Class Speakers • Networking Opportunities • Continued Education Credits

www.bcamisymposium.com

THE 2015 BCAMI SYMPOSIUM

PLATINUM SPONSOR

CO-OPERATING ENTITIES

www.bcamisymposium.com

THE 2015 BCAMI SYMPOSIUM

WELCOME TO THE 2015 BCAMI SYMPOSIUM

The 2015 BCAMI Symposium is the must-attend ADR conference in BC. This eclectic symposium will discuss the role and development of ADR in different industries, and discuss diverse topics, such as Collective Bargaining, Ethics, Natural Resources, Construction, Insurance, ODR, Med.-Arb., Family Law, Property Appraisal, Sports, Strata Corporations, and Access to Dispute Resolution. The 2015 BCAMI Symposium will provide ADR professionals with a valuable opportunity to interact with leading thinkers in the field, establish personal connections, and discuss current issues and developments. It will bring together lawyers, in-house counsel, arbitrators, mediators, HR professionals, corporate professionals and clients who use ADR services. CPD credits have been approved by The Law Society of BC (12 CPD credits, including 2 of ethics); Mediate BC (11 CPD credits): The Insurance Council (up to 6 CPD credits); The Appraisal Institute of Canada (12 CPD credits); The Society of Notaries Public of B.C. (4 CPD Credits) Dispute resolution is no longer alternative; it is mainstream: we have gone from ADR to DR. We invite you to be part of the dynamic process.

Network • Learn • Be on the Cutting Edge of ADR

PLANNING COMMITTEE

Assunta De Ciantis, Chair of the 2015 BCAMI Symposium Organizing Team

Elton Simoes

Bob Springer

Diane Tucker

Lee Turnbull

Gareth Keane

Jerome Dickey

Peter Austin

Brenda Hooper

Kari Boyle

www.bcamisymposium.com

THE 2015 BCAMI SYMPOSIUM

AGENDA: JUNE 8th, 2015

8:00AM - 9:45AM: ICBC Concourse BCAMI AGM

8:30AM - 9:00AM: Samuel & Frances Belzberg Atrium The 2015 BCAMI Symposium Registration

9:00AM - 9:20AM: Asia Pacific Hall Key Note Speaker: Geoff Plant, Q.C. – “Whither ADR? Some Thoughts on the Supreme Court of Canada’s View of the Constitution and Access to Justice”

9:20AM -10:50AM: Asia Pacific Hall Med-Arb: The Delicate Art of Combining the Best of Two Worlds

Med-Arb combines well-established processes for conflict resolution into one hybrid process. It offers parties both the ability to obtain a definitive resolution of a particular dispute; and the flexibility to pursue consensual settlement prior to or during binding arbitration. This panel will stimulate thinking about the med-arb process, its advantages and limitations; probe the questions that dispute resolution professionals should explore with their clients when med-arb is considered; and discuss ethical and professional standards. Panel Chair: Elton Simoes, MDR, MBA, Q. Arb.; Med. Speakers: The Honourable Wally Oppal, Q.C. Gordon Sloan, ADR Education M. Scott Siemens, C.Med, FICB, President, ADR Institute of Canada

Track 1: Asia Pacific Hall Track 2: ICBC Concourse

11:00AM -12:30PM: Asia Pacific Hall Finding Better Ways to Reconcile Differences in Agriculture & Natural Resource Development Projects

11:00AM -12:30PM: ICBC Concourse Designing Conflict Resolution Processes for the User

Agriculture and natural resource development are some of the key activities that shape the natural, economic and social landscape of British Columbia. We often hear about opposing perspectives and dissatisfaction with how land use decisions are made, but rarely about how the process has unfolded. Effective and sustained engagement of stakeholders, First Nations, proponents and regulators in planning and land use decision-making are critical to advancing reconciliation of differences. The speakers in this panel will explore ideas and experiences on the use of a variety of engagement and ADR practices and lessons learnt in the areas of agriculture and natural resource management. Panel Chair: Bob Springer, Q.Med. PAg Speakers: Angela Stadel, M.A. Kathleen (Kathy) Porter, B.P.E., PBDE Kent Woodruff, C. Arb., C.Med., LL.B.

People who bring in a third party intervenor - be it Mediator, Arbitrator, Facilitator - need more than simply having the professional "show up". They often have no idea how to proceed. Engaging with conflict is high context work; each situation is unique, and the more nuanced the dispute, the more important is the role of the professional in working with the client to design and tailor a process that will meet the user's needs. This creative aspect of our work is the subject of the panel, and you will hear perspectives from professionals in a wide range of practice, from academia to public to private sectors. Panel Chair: Diane Tucker Speakers: Sally Campbell Ron Monk Karen Nordlinger, Q.C

www.bcamisymposium.com

THE 2015 BCAMI SYMPOSIUM

12:30PM – 2:00PM: ICBC Concourse Ethics Workshop Luncheon

Hands-on problem solving! Each table of participants will be given a scenario and with the assistance of a facilitator will discuss the ethical dilemma in the scenario. Each table will then have one representative share its table's scenario and possible solutions with the entire group. Panel Chair: Lee Turnbull, C.Med.

2:00PM – 3:30PM: Asia Pacific Hall Strata Property Contractor Disputes: Reducing Costs and Minimizing Risks through Arbitration and Mediation

2:00PM – 3:30PM: ICBC Concourse Workplace Mediation

This panel examines the pitfalls and primary drivers of Strata Property Disputes. The panelists will examine the applicability of the Strata Property Contractor Arbitration Rules of Procedure, the reason for their creation, their effect on the organisation of the dispute and potential outcomes, while also addressing the risk and potential cost implications of ad hoc procedures. Panel Chair: Gareth Keane Speakers: Tony Gioventu, Executive Director of CHOA Garth Cambrey, B. Comm., C.Arb., RI Steve Hamilton Sharon Kelly, MA, Mediator, C. Arb.

Differing approaches to workplace mediation. Sometimes regulatory requirements lead to mediation, other times HR may see it as the better path forward. Hear from three professionals in this area as they share their experiences on what leads to success. Panel Chair: Jerome Dickey, BA, CHRP Speakers: Jean Greatbatch Brenda Hooper, C.Med. Roy Johnson

3:30PM – 4:00PM: Samuel & Frances Belzberg Atrium Networking Coffee Break

4:00PM – 5:30PM: Asia Pacific Hall ADR Meets Technology – Expanded Options for the Public?

The recent Online Dispute Resolution (ODR) initiatives in BC are expected to promote access to justice both through a less formal, less expensive forum; and by embracing and combining modern notions of technology with ADR. This panel analyses and explores the impact, expectations, and effectiveness of the BC Civil Resolution Tribunal the Legal Services Society MyLawBC initiative, modelled on a Dutch Legal Aid project. Panel Chair: Peter Austin, C.Arb Austin Real Estate Consultants Speakers: Shannon Salter, Chair of the Civil Resolution Tribunal Sherry MacLennan, Director at Legal Services Society Kari Boyle, Executive Director at Mediate BC Society

www.bcamisymposium.com

THE 2015 BCAMI SYMPOSIUM

AGENDA: JUNE 9th, 2015

7:45AM – 8:00AM: Samuel & Frances Belzberg Atrium The 2015 BCAMI Symposium Registration

Track 1: Asia Pacific Hall Track 2: ICBC Concourse

8:00AM – 9:30AM: Asia Pacific Hall Creating Fairness & Closure to Property & Casualty Claims through ADR

8:00AM – 9:30AM: ICBC Concourse The Brain & Conflict: Why Neuroscience Matters to Conflict Resolvers

It’s difficult enough experiencing a property or bodily injury loss, but then having to fight to receive what you or your clients feel is a fair compensation simply adds “salt to the wound”. Whether you are in the insurance or legal industry or simply purchase insurance products, this lively panel discussion provides knowledge and insight as to how, why and when to choose mediation or arbitration as a catalyst to bring fairness and closure to the claim process. Panel Chair: Brenda Hooper, C.Med. Speakers: Paul Duchaine , CIP, CRM Barb Cornish, Partner at Singleton Urquhart A. Andres Hinojosa, BBA

When we are under high levels of stress or in conflict our pulse increases, we feel overwhelmed and find it difficult to function. Our brains evolved in order to protect us from threats – whether our survival was threatened by a sabre tooth tiger or by an aggressive next door neighbor. Just when we need to think clearly our brains automatically de-activate those parts that we need for problem-solving. In this session Jean Greatbatch will help us understand the connection between the brain and conflict and how we can deal effectively with parties in conflict (including mediation, arbitration and litigation). Panel Chair: Kari Boyle, Executive Director at Mediate BC Society Speakers: Jean Greatbatch

9:30AM – 10:00AM: Samuel & Frances Belzberg Atrium Networking Coffee Break

10:00AM – 11:30AM: Asia Pacific Hall Sports Mediation and Arbitration: How it Works and Why it Works

10:00AM – 11:30AM ICBC Concourse How to Deal with High Conflict Personalities

This panel deals with the increasingly important subject of ADR in sports, by discussing the forms of ADR pertinent to the settlement of sports disputes, including mediation, arbitration and expert determination; the organisation and activities of the main sports bodies offering discrete extra-judicial forms of dispute resolution are covered. Panel Chair: John Sanderson, QC, C.Arb, C.Med. Speakers: Patrick Poyner , BA, LLB, C.Arb. JJ (John Joseph) McIntyre, LL.B. (J.D.), FCIArb

For High Conflict Personalities (HCP), the drive for conflict arises from their personalities, rather than the issues or amount of money involved. Hear from three experts as they talk about their experiences and approaches to these most difficult situations. Panel Chair: Jerome Dickey, BA, CHRP Speakers: Michael Lomax Bob Finlay Craig Neville

www.bcamisymposium.com

THE 2015 BCAMI SYMPOSIUM

11:30AM – 12:00PM: Samuel & Frances Belzberg Atrium Networking Coffee Break

12:00PM – 1:30PM: Asia Pacific Hall Access to Dispute Resolution: from ADR to DR

This panel explores some of the most important questions in Dispute Resolution. How do you find services when you cannot afford the sometimes high costs? Where do you go to get information? How do you choose a mediator/arbitrator? How do you start in the business of conflict resolution when you are new to the scene? Panel Chair: Assunta De Ciantis Speakers: Geoff Plant, Q.C. Carol Baird Ellan, Provincial Court Judge (Retired); Federal NDP Nominee Kathleen Bellamano, Executive Director at Communica: Dialogue and Resolution Services Society

www.bcamisymposium.com

THE 2015 BCAMI SYMPOSIUM