one tafe nsw - amazon s3 · etg, regions, tafe digital briefing on proposed organisational changes...

ONE TAFE NSW

EDUCATION AND TRAINING GROUP

REGIONS

TAFE DIGITAL

BRIEFING ON PROPOSED ORGANISATIONAL CHANGES

PRESENTED BY:JON BLACK, LUCY ARUNDELL, KERRY PENTON, ELIZABETH MCGREGOR, MICHAEL CULLEN,ALISON WOOD, CATHERINE BAXTER, MEGAN AITKEN, SUSIE GEORGE3 AUGUST 2017

TAFE NSW

AGENDA

The ONE TAFE model and context for change

Details on the Combined Group

Education and Training Group

Regions

TAFE Digital

Consultation timeline

Support framework

How to find information and provide feedback

Next steps

2

ETG, REGIONS, TAFE DIGITAL BRIEFING ON PROPOSED ORGANISATIONAL CHANGES

TAFE NSW

EDUCATION AND TRAINING GROUP

ETG Organisational Design Principles

ETG Functional Maps – what we do

Functions Out of Scope for this Change Proposal

Organisational Chart

Position locations

Consultation Site Visits

3


TAFE NSW

ETG DESIGN PRINCIPLES

The proposed ETG structure is based on capability delivery, aligned to the five regions and TAFE Digital.

4

1. Consolidating the present

2. Optimising for the future

3. Identifying innovative alternatives


TAFE NSW

5 FUNCTIONAL MAP Education & Training Group

Education and Training Strategy

Education Policy Implementation

Aboriginal Education Policy

Training Operations

SkillsPoints x 9

Educational Planning and

Service Delivery

TAFE NSW Education and

Training Strategy

Out of scope for this Change Proposal

Key:

Customer Experience Design

Future andInnovation

Innovation Ecosystem

Project Office Design Activation

& Response

Out of scope.To be recruited in

2018/2019.

Teaching and Learning

Standards

Governance and Relationships

Quality Assurance & Continuous Improvement

Standards and Compliance

Compliance

VET Student Loans

Quality Services

Product Development

Support

International Secretariat

Out of scope.To be considered in Group 6

with the Student Services change initiative in 2019

Out of scope.To be considered in Group 6

with the Student Services change initiative in 2019

TAFE NSW

6


FUTURE AND INNOVATION

Customer Experience

Design

Innovation Ecosystem

Project Office Design Activation

& Response

Out of scope. To be recruited in 2018/2019.

TAFE NSW

7


SkillsPoints x 9Educational

Planning and Service Delivery

Product Development

Support

TRAINING OPERATIONS

TAFE NSW

8 SKILLSPOINTS

Relationship Centre

External Stakeholders

Relationship Centre

Internal Stakeholders

Product Lifecycle


TAFE NSW

9


Teaching and Learning

Standards

Governance and

Relationships

Quality Assurance

& Continuous Improvement

Compliance

STANDARDS AND COMPLIANCE

VET Student Loans

Quality Services

Out of scope.To be addressed in

future change initiatives.

TAFE NSW

10


TAFE NSW Education and

Training Strategy


Aboriginal Education Policy

EDUCATION AND TRAINING STRATEGY

TAFE NSW

ETG ORGANISATIONAL CHART11Chief Education and

Training OfficerFTE 1

GM Future and Innovation

Senior Executive / FTE 1(Sydney Co-location)

GM Standards and Compliance

Senior Executive / FTE 1 (Optional) Senior Manager

Education and Training Strategy

TM4 / FTE 1 (Ultimo)

Head of CX DesignTM4 / FTE 1 (Optional)

Head of Innovation Design

TM5 / FTE 1 (Sydney Co-location)

Program Manager Design Activation

Response Team (DART)TM3 / FTE 1

(Sydney Co-location)

Head of SkillsPoints* TM6 / FTE 9

(Skillspoints HQS)

Head of Education Planning and Service

DeliveryTM5 / FTE 1 (Optional)

Senior Manager Product Development Support

TM4 / FTE 1(Optional)

Senior Manager Education Standards


Head of Compliance and Contracts

TM5 / FTE 1 (Sydney)

Head of Higher Education Standards


Head of Educational RiskTM5 / FTE 1

(Sydney/W Sydney Co-location)

Smart & Skilled Contract

Compliance Project OfficerTM1 / FTE 1

(Meadowbank)


SpecialistTM1 / FTE 1

(Ultimo)

Lead Aboriginal Education Policy

PEO / FTE 1(Ultimo)

Insights, Metrics and Reporting Specialist

TWL9 / FTE 1(Sydney Co-location)

Manager Future and Innovation

FrameworkTM3 / FTE 1


Project Team (x various as

needed)

Manager IdeationTM3 / FTE1


Product Innovation Specialist

TWL9 / FTE 1(Sydney

Co-location)

Process Innovation Specialist

TWL9 / FTE 1(Sydney

Co-location)

Model Innovation Specialist

TWL9 / FTE 1 (Sydney

Co-location)

Funding Specialist

TM1 / FTE 1(Sydney

Co-location)

Project Team (x various)

Program Manager New Knowledge

TransitionTM1 / FTE 1


New Knowledge Toolbox Specialist

TM1 / FTE 1(Sydney

Co-location)

Project Team (x various as needed)

Aboriginal Education

Policy Specialist TWL8 / FTE 1

(Ultimo)

Lead Internal Review

TWL9 / FTE 1 (Sydney/W Sydney

Co-location)

Quality Management

Systems SpecialistTWL8 / FTE 1

(Sydney/W Sydney

Co-location)

ASQA/TESQA Performance

AnalystTWL8 / FTE 2

(Sydney/W Sydney

Co-location)

Compliance & Contracts Support

OfficerTWL6 / FTE 1

(Sydney)

Lead RTO RegistrationTM1 / FTE 1

(Sydney)

RTO Compliance

Specialist TWL8 / FTE 1

(Sydney)

Compliance Systems OfficerTWL6 / FTE 1

(Sydney)

International Standards Specialist

TWL8 / FTE 1(Optional)

Lead Contract Compliance TM1 / FTE 1(Optional)

Contract Compliance

Specialist TWL8 / FTE 2

(Optional)

Dean Higher Education

TM3 / FTE 1 (Sydney

Co-location)

Higher Education Specialist

CEO / FTE 1 (Sydney

Co-location)

Higher Education Systems Support

TWL4 / FTE 1(Sydney

Co-location)

Lead Teacher Quality Standards

SEO / FTE 1(Sydney Co-

location)

Delivery Practices Specialist

SEO / FTE 1 (Sydney Co-

location)

Product Implementation

Coordinator SEO / FTE 3

(SkillsPoints HQS)

Educational Product Offering

Designer EO / FTE 3

(SkillsPoints HQS)

Cultural Customisation

OfficerSEO / FTE 1(Tamworth)

Inherent Requirements

OfficerSEO / FTE 1

(SkillsPoints HQS)

Assessment Designer

SEO / FTE 3(SkillsPoints HQS)

Product Development

Support Officer TWL6 / FTE 1

(SkillsPoints HQS)

Education Planning & Service Delivery Support

Officer TWL6 / FTE 2

(Optional)

Manager Educational Product and Business

ProcessesTM1 / FTE 1 (Optional)

Educational Product Support

Officers TWL6 / FTE 3

(Optional)

Enterprise Contracts

Relationship Manager

TM4 / FTE 1 (Optional)

Contract Specialist (x as

needed)

Educational Planning Officer

TWL6 / FTE 6 (Optional)

Pathway Specialist Higher Education

CEO / FTE 1 (Sydney/W

Sydney)

Manager Learning Bank

TM2 / FTE 1(Co-location)

SkillsPoints Industry

Relationship Leads TM2 / FTE 27.5

(SkillsPoints HQS)

Learning Bank Officers

TWL6 / FTE 6 (Optional)

Manager Educational

Planning TM2 / FTE 1(Optional)

SkillsPoints Support Officer TWL6 / FTE 9

(SkillsPoints HQS)

Pathway Specialist

SEO FTE 3 (Optional)

Educational Planning Officer TWL6 / FTE 10

(Optional)

Learning Bank Officers

TWL6 / FTE 3(Co-location)

Product ManagersCEO / FTE 38

(SkillsPoints HQS)

Product Development CoordinatorsSEO / FTE 39

(SkillsPoints HQS)

Product Specialist Teams ( x various as needed)

Project Team (x various as

needed)

Lead New Knowledge

PartnershipsTM1 / FTE 1


Executive AssistantTWL6 / FTE1


GM Training OperationsSenior Executive / FTE 1

(Optional)Training Operations Support Officer TWL6 / FTE 1

(Optional)

Executive Assistant


Executive Assistant


Standards and Compliance Support

OfficerTWL6 / FTE 1 (Optional)

Executive OfficerTM1 / FTE 1

(Ultimo)

Executive Assistant TWL7 / FTE 1

(Ultimo)

State Lead WorldskillsCEO / FTE 1 (Optional)

Modernisation Transition Roles

Temporary Project Teams that can scale up/down to meet agreed scope, deliverables and timeframes

Number of roles are dependent on Industry Training Package number, size, complexity

Product Speciali st teams can scale up/down to meet agreed scope, deliverables & timeframes – role numbers dependent on Industry Training Package number, size, complexity

Temporary roles funded by individual training delivery contracts

Roles to be sourced and fi lled during optimisation

Key

ETG Organisational Chart

CX Implementation

Business Partner - TAFE

DigitalTM1 / FTE 1 (Optional)

CX Implementation

Business Partner - North


CX Implementation

Business Partner - WestTM1 / FTE 1(Optional)

CX Implementation

Business Partner - Sydney


CX Implementation

Business Partner –

Western SydneyTM1 / FTE 1(Optional)

CX Implementation

Business Partner - South

TM1 / FTE 1 (Optional)

* Refer to following tables for details of each SkillsPoint

Animal Ethics SecretariatSEO / FTE 1

(Griffith)

+ Aboriginal Identified Position

+

+

+

+

TVET VET

Apprenticeships & Traineeships

TAFE NSW

12

ETG Locations

Optional or Optional

within SkillsPoints

Significant number of ETG positionsRationale: - Regional presence and the geographical breadth of ETG

functions- strategically aligned with industry, employment opportunities, research, innovation capabilities in each region

Co-located Sydney Metro

Some positions in Future & Innovation, Training Operations and Standards and Compliance Branches

Rationale: To allow close working relationships with relevant external and internal stakeholders

Corporate Office Ultimo

Small number of positions

Rationale: Interaction with customers and critical advice and support to Corporate Leaders

Organisation Location Principles

Geographical breadth

Size and complexity of operations

Internal and external relationships

LOCATION PRINCIPLES


TAFE NSW

ETG REGIONAL VISITS13

The consolidated calendar for Group 4 Regional Visits can be found on the Intranet.

Date Location

Mon 07 August Newcastle

Tues 08 August Tamworth

Thurs 10 August Ultimo (Turner Hall & Marcus Clarke)

Fri 11 August Bankstown

Mon 14 August Coffs Harbour (CHEC)

Wed 16 August Wollongong

Thurs 17 August Dubbo (Myall St Campus)

Tues 22 August Wagga Wagga


TAFE NSW

REGIONS

WHAT WE WILL COVER TODAY

1. The Regions Organisational Change – Design Principles

2. The Regions functional maps – what we do

3. Organisational Charts

4. Locations

5. Site Visits

14

ETG, REGIONS, TAFE DIGITAL BRIEFING ON PROPOSED ORGANISATIONAL C HANGES

TAFE NSW

REGIONS - DESIGN PRINCIPLES15


In alignment with using the consistent set of design principles that were used across the organisation, the Regions design principles focussed on:

• Capability, led and managed in the Region, is at the service of One TAFE• The Delivery of education and training managed on discipline lines• Educational leaders focussed on the quality of education and training• Discipline lines aligned to SkillsPoints

• Community engagement

TAFE NSW

REGIONS - DESIGN PRINCIPLES16


A subset of design principles applicable to the Regions has been used to inform the structure. These include:• a modular structure that is expandable and scalable and that can be

tailored to the specific needs of the Region• a reduction in duplication of effort • common position descriptions to facilitate support staffing needs across

the Regions• a structure that defines learning support and applies it only as needed• a structure that supports the capability to identify and respond to local

needs and opportunities that are aligned to organisational strategy

TAFE NSW

17


THE REGIONSFUNCTIONAL MAP

Regions

Customer and Stakeholder

Relations

Aboriginal and Community Engagement

TAFE Services Management and

Co ordination

Skills Teams

Skills Teams

(Up to 9)

Teaching

Admin Support

Class Support –Discipline Specific

Delivery Implementation

Skills Implementation

Resource Monitoring and

Rostering

Education Quality

Performance Analytics

Regulatory Contracts and

Compliance

General Class Support

Executive Services

Regional Executive Services

Policy and Support

Admin Support

TAFE NSW

18


Aboriginal and Community Engagement

TAFE Services Management and

Co-ordination

CUSTOMER AND STAKEHOLDER RELATIONS

TAFE NSW

19


Skills Teams

(Up to 9)Teaching

Admin Support

Class Support – Discipline

Specific

SKILLS TEAMS

TAFE NSW

20


Skills Implementation

Resource Monitoring and

Rostering

Education Quality

Performance Analytics

Regulatory Contracts and Compliance

General Class Support

DELIVERY IMPLEMENTATION AND PERFORMANCE

TAFE NSW

21


Regional Executive Services

Policy and Support

Admin Support

EXECUTIVE SERVICES

TAFE NSW

THE REGIONS

LOCATION PRINCIPLES

The organisation structure has been designed based on a number of variables to identify volume of resources required in each function:

• Geographical breadth

• Number of locations

• Complexity of TAFE NSW operations

22


TAFE NSW

23 THE REGIONS PROPOSED STRUCTURE CHART

Regional General Manager

Senior Executive

Head of Delivery Implementation and

PerformanceTM6

Head of Customer and Stakeholder

RelationsTM5

Head Teacher (HT B1, B2, B3)

Teachers (FT, PT, Temp)

Assessors (FT/PT)

Educational Support Officers

(ESO) (FT/PT)

Manager Delivery Implementation

TM3

Manager Educational Quality

TM2

Skills Teams Implementation

Coordinator

SEO

Skills Team Educational Excellence Specialist

SEO

Manager Compliance &

Assurance TM2

Deputy Regional General Manager

TM6Executive Officer

TM1

Professional Officer (Policy

and Issues)TWL8

EA to the RGMTWL6

Manager TAFE Services

TAFE Services Coordinator

Manager Class Support

TM1

Executive Assistant

TWL4 / FTE 1

Contract Assurance

OfficersTWL6

Regulatory Assurance

OfficersTWL6

Educational Quality Specialist

SEO

Roster Controller

TWL6

Staffing Pool Coordinator

TWL8

Regional Business Group Organisation Structure

EA TWL4

Manager Aboriginal

Engagement TM3

Aboriginal Engagement Coordinator

SEOClass Support

General

TW General Technical Officers

Education Administration

SupportTWL3

Interacts with ETG – GM Training

Operations

Interacts with ETG – Head of

SkillsPoints (under GM Training Operations)

Manager Strategic Projects

TM1

Senior Project Officers/Project

Officers

BAU Process Officer TWL9

Resource Monitoring

OfficerTWL8

Performance Analytics Officer

TWL9

Head of Skills Teams 1

Regional Change Manager –

Modernisation Program

TM2

Project Manager – RBG Program

TM4

Interacts with ETG Future and Innovation (CX

Framework)

Business Partners (Stra teg y a nd Fina nc e;

People a nd S afety; ICT;

Busines s Development ;

Student S erv ices a nd

Student Recruitment ;

Communica tions and

M arketing; Gov ernanc e,

Lega l a nd Risk; Property

a nd L og istic s)

















EATWL4

EATWL4

RBG Change Manager

TM2

Support OfficerTWL4 Transitional/

Temporary Roles

Key

Number is dependent on a

needs basis



Assessors (FT/PT)


(ESO) (FT/PT)

Executive Assistant

TWL4


SupportTWL3




Assessors (FT/PT)


(ESO) (FT/PT)


SupportTWL3


Executive Assistant

TWL4



Assessors (FT/PT)


(ESO) (FT/PT)


SupportTWL3


Executive Assistant

TWL4



Assessors (FT/PT)


(ESO) (FT/PT)


SupportTWL3


Executive Assistant

TWL4



Assessors (FT/PT)


(ESO) (FT/PT)


SupportTWL3


Executive Assistant

TWL4



Assessors (FT/PT)


(ESO) (FT/PT)


SupportTWL3


Executive Assistant

TWL4



Assessors (FT/PT)


(ESO) (FT/PT)


SupportTWL3


Executive Assistant

TWL4

Head Teacher (HT B1, B2, B3 )


Assessors (FT/PT)


(ESO) (FT/PT)


SupportTWL3


Executive Assistant

TWL4

CLC ManagerTM1

CLC Support OfficerTWL3

Non Reform

Class Support Discipline Specific









Contract Assurance

OfficersTWL6

+ Aboriginal Identified Pos ition

+

+


SupportTWL3


SupportTWL3


SupportTWL3


SupportTWL3


SupportTWL3


SupportTWL3


SupportTWL3


SupportTWL3


SupportTWL3

TM6 TM4TM6 TM4TM4TM6TM4TM6TM4TM6TM4TM4TM4TM4 TM6TM6TM6TM6

TWL9 TWL6 TWL4

TM1TM3

TWL8 TWL6

TWL4

TAFE NSW

24 THE REGIONS

High-level team structure

Regions

Customer and Stakeholder

RelationsSkills Teams

Delivery Implementation

and Performance

Executive Services

PROPOSED STRUCTURE CHART


TAFE NSW

REGIONAL VISITS25



The Site Visit schedule can be found for each Region on the Intranet.

TAFE NSW

TAFE DIGITAL Key Functions

Alignment with Our Operations

Functional Maps – what we do

Functions Out of Scope

Organisational Chart

Locations

Site Visits

26


TAFE NSW

3 KEY FUNCTIONS

TAFE DIGITAL

OnlineEducation Delivery

Digital Product Management

Digital Design

27


TAFE NSW

ALIGNMENT WITH OUR OPERATIONS28

WE’RE A DELIVERY GROUP AND PROVIDER OF DIGITAL CONTENT


TAFE NSW

29 FUNCTIONAL MAP

TAFE NSW

30 OUT OF SCOPE

Product Management

Digital Learning Lab

Education and Delivery


TAFE NSW

31 IN SCOPE

TAFE NSW

32

Content Development

Content

Universal Design

DIGITAL DESIGN


TAFE NSW

33

DIGITAL DESIGN

Graphic DesignWriting and Editing

Creative (Multimedia)

Digital BuildMixed Reality Video Production


TAFE NSW

34

Educational Quality

EDUCATIONAL QUALITY AND OPERATIONAL SUPPORT

Contract Assurance


TAFE NSW

DIGITAL ORGANISATIONAL CHART35

TAFE NSW

36

Digital Locations

Preferred Location

• Senior roles and selected teams have a preferred location.• These roles are identified in the organisational chart.

Optional Location

(Digital Design)

• These roles will sit within viable clusters residing in a single location (hub) to undertake digital design tasks.

• The hub areas for these roles are in the Armidale, Dubbo, Wagga Wagga, Strathfield, Newcastle, Port Macquarie, Coffs Harbour or Wollongong campuses.

Organisation Location Principles

Geographical breadth

Size and complexity of operations

Internal and external relationships

LOCATION PRINCIPLES


Optional Location

(Educational Quality and Operational

Support)

• These roles, sitting within the Deputy General Manager’s portfolio, are designated as optional and can be located anywhere in the state.

TAFE NSW

DIGITAL REGIONAL VISITS37


Date Location

3-Aug Strathfield OTEN

4-Aug Ultimo

8-Aug Bankstown

10-Aug Newcastle

14-Aug Coffs Harbour

15-Aug Port Macquarie

16-Aug Wollongong

17-Aug Orange

22-Aug WaggaWagga

TAFE NSW

SUPPORT AND NEXT STEPS

Consultation Timeline

Placement Process

Support Framework

How to Find Information

Next Steps

38


WHAT WE WILL COVER TODAY

TAFE NSW

CONSULTATION TIMELINE FOR ETG, REGIONS AND TAFE DIGITAL

4 Stages:

39

Preparation Consultation Placement

Jan to Jul 2017 3 Aug – 1 Sep October onwardsSeptember

• All staff review and provide feedback on the proposed structure and roles

• Briefings with the Union

• Analysis of roles

• Impact Analysis

• Direct appointments

• Interviews, as per the Placement Process

• Feedback assessed and collated

• Themes identified and communicated to staff

• Final structures confirmed and announced

Review

We are here

Note: should significant changes be required as a result of feedback, consideration will be given to a second round of consultation,

which will likely impact the above timeline.


TAFE NSW

PLACEMENT PROCESS

Details of the Placement process as it applies to the Modernisation Program are on the Intranet.

40

Step 1Direct Appointment

Step 2Pool Assessment

Step 3Self match

Steps 4-6

• Current position matches new position (50% or greater alignment)

• More positions than people, or an equal number (ie: no competition for roles)

• Direct Appointments made (no selection process)

• Current position matches new position (50% or greater alignment)

• More people than positions (ie: competition for roles)

• Pool Assessment required, via a selection process

• No current position matches new position(less than 50% alignment)

• Impacted staff can express interest in roles at or below their grade

• Selection process to determine placement

• Remaining roles become more widely available to staff outside the affected group, on a progressive basis: (excess staff across TAFE NSW , then excess employees sector-wide, then advertised externally)


https://staff.tafensw.edu.au/documents/2016/11/tafe-nsw-placement-process-one-tafe-modernisation-program.pdf/?v=1

TAFE NSW

SUPPORT FRAMEWORK41


TAFE NSW

HOW TO FIND INFORMATION AND PROVIDE FEEDBACK42


https://staff.tafensw.edu.au/one-tafe/people-and-structure-changes/

From this link, click on Provide Feedback on any page and enter your feedback into the text box.

Feedback closes at 5pm, 1 September 2017

PROVIDE FEEDBACK AND ACCESS ADDITIONAL INFORMATION VIA THE INTRANET

1. Consultation Feedback

2. Frequently Asked QuestionsWe have a comprehensive bank of FAQs which will address the great majority of your questions. Please check the FAQs

3. Ask a QuestionFrom the above link you can “Ask a Question” about our people and structure changes at any time

https://staff.tafensw.edu.au/one-tafe/people-and-structure-changes/

TAFE NSW

NEXT STEPS43

INDICATIVE TIMING ACTIVITY

Now Briefing sessions

12.45 pm Today All relevant documents will be uploaded to the Intranet site, including this presentation

4 Aug onwards Regional visits

Now until late August Site Visits and VCs for ETG, RBG and TAFE Digital – see published schedule on intranet for details

Now until 1 September Consultation Period – for all TAFE NSW employees to provide feedback

September Feedback reviewed and considered (2-4 working weeks)

September Summary of themes of feedback and any changes incorporated

Sept/OctFinal structures for ETG, RBG and TAFE Digital published on the Intranet (assuming second round of consultation is not required

Oct/Nov to Mar 2018 Placement process undertaken


TAFE NSW

THANK YOU

44


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