one woman's journey to (surviving) system modernization: sarah thompson

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#RyersonSA2015 One woman’s journey to (surviving) system modernization: Balancing meaning and efficiency at the CSDC* *Personally meaningful goal for 2015: I will learn Prezi!

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#RyersonSA2015

One woman’s journey to (surviving) system modernization:

Balancing meaning and efficiency at the CSDC*

*Personally meaningful goal for 2015: I will learn Prezi!

In this session I will:

Share aspects of my personal journey preparing to lead a system through a period of profound change: Know yourself

Review a model of Centered Leadership that has guided my professional development in the role of Clincial Coordinator

Share my vision for the CSDC as a dynamic and efficient system driven by quality, meaning, purpose, and student and staff satisfaction at its core.

&

I’m going to talk a lot! I will ask for your patience on that front and hope that you will find the topics engaging.

“…it is not always easy to find that purpose and passion when the complexities and sheer volume of our work become the focus of our work.” (Jennifer Hamilton)

Quality

My name is Efficiency

B.Sc.,

More of the Same., (Never mind that I have a M.Ed.)

Piled Higher &Dryer

Models of Leadership

Transcend Strategy Group,

5 S Zones of leadership: Self, Strategy, Structure, Systems, Staff

The McKinsey Leadership Project,

Centered Leadership.

Centered Leadership & Self

1. Meaning: finding your strengths and putting them to work in the service of an inspiring purpose…

Centered Leadership

2. Managing Energy: Knowing where your

energy comes from,

Centered Leadership3. Knowing where your energy goes:

and what you can do to manage it.

Centered Leadership

3. Positive Framing: adopting a more constructive way to view your world, expand your horizons, and gain the resilience to move ahead even when bad things happen.

Centered Leadership4. Connecting: Identifying who can help you grow,

building stronger relationships, and increasing your sense of belonging.

5. Engaging: finding your voice, becoming self-reliant and confident by accepting opportunities and the inherent risks they bring, and collaborating with others.

Four more critical leadership S’s

Strategy: Mission, Vision, Best practices

Structure: Set via OVPS and internal reorgs

Staff: Strengths, areas for growth, future hiring priorities

Systems: Processes and methods

Mapping core outputs, supporting outputs

Driving my vision of the CSDC…

My big, detailed, dynamic, exciting, complex system!

A nod to necessary pre-conditions: Funding, mental health awareness and support, staff

engagement.

Underlying principles: CSDC is one hub in a resource-rich city.

Build a system that can thrive in uncertainty:

flexibly, dynamic

Maintain order in complexity

Gather evidence: What systems, processes, pathways are most effective (in our context)?

Iterative Development (Spence & Bittner, 2005)

“…we cannot wish the uncertainty away, we need a technique to master it. Iterative and incremental development provides us with a technique.”

“First, work must be allocated to developers in a way that minimizes the interdependencies between them, so that they can work with some degree of independence even though they are in fact interdependent on one another.”

“Second, they must have a way to agree on their interdependencies; for example, they must be able to agree on names of components, function calls, and parameters.”

“…as the effort to efficiently coordinate the work of the team members becomes more complex, the team leader will need a way to understand what will get done when and in what order….”

Referencescheck formatting Barsh, J., Cranston, S., & Craske, R.A. (2008). Centered Leadership: How Talented

Women Thrive. McKinsey Quaterly, 4, pp. 35-48.

National College Health Association, Annual Survey Data, 2010, 2013

Paivio, S.C., & Pascual-Leone, A. (2010). Emotion-focused therapy for complex trauma: An integrative approach. American Psychological Association: Washington, DC.

Palmer, P. (2000). Let Your Life Speak: Listening for the Voice of Vocation, p. 143.

Spence, I., & Bittner, K. (March, 2005). What is iterative development? Part 1: The developer perspective. Retrieved from http://www.ibm.com/developerworks/rational/library/mar05/bittner/index.html

Spence, I., & Bittner, K. (May, 2005). What is iterative development? Part 3: The management perspective. Retrieved from http://www.ibm.com/developerworks/rational/library/may05/bittner-spence/index.html