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Slide 2 One World Express Inc. Ltd. has a host of services relating to Logistics, but we are more than simply a logistics company, we are rich in human resources with a team that has a wealth of knowledge and experience in Courier, Freight, IT and eCommerce solutions. These varied talents and dogged determination for quality of service and sheer excellence has driven the company forward under steadfast guidance of the Directors and Senior Managers and has moved us into the headlines of the eCommerce World. We are proud and happy to offer all these solutions to our customers in order for them to attain success. Were the Right choice for you Slide 3 Managing Director Mr Atul Bhakta General Manager Gordon Shuttleworth Finance & Projects Chatan Rajan Finance Controller Binda Jessel Account Supervisor Alison Sutton Operations Manager Jagjit Phagura Import Controller Mike Berry Warehouse Controller Malav Shah Warehouse Controller Rakesh Sehmi Customer Services Manager Yasmin Elias IT Manager Mohammed Shabbir Business Development Mgr Agha Zakir Abbas Sales Executive Faisal Khan Account Supervisor Zahid Khan Transport Manager Arshad Saeed Customer Services Hannah Bradley Customer Services Jasmine Randhawa Customer Services Andy Chen Sales Executive Vivek Singh Slide 4 Slide 5 Sending B2C & B2B packages to European countries is a simple Matter whether you ship via a Courier or a postal service. But what happens when the Goods purchased by the Consumer are incorrect and You need them back in order To refund or replace? Thats where we come in, we Offer a range of solutions to Suit almost every requirement. Slide 6 The Paid Service is a slightly more cost effective service for the supplier. The buyer will pay the local return cost to return their faulty or incorrect goods from their home back to the returns centre based in their country. Once the goods are received at the local receiving centre they are processed and on forwarded to the central hub based in Germany where they are consolidated and then shipped back to the UK and delivered to the supplier. This service is an excellent option for any e-tailer which promotes online sales and reduces costs to both the e-tailer and the customer due to simplicity. Slide 7 The Prepaid Service is the ultimate solution for any supplier and buyer alike. The buyer will not pay any costs to return their faulty or incorrect goods to the local returns centre and receive the best possible service. The service includes a pre-paid return label with the parcel as an option or when requesting for a return. The customer is emailed a label which they `can quickly print and attach to the return parcel. Once the label is attached, the buyer simply needs to drop the parcel off at their local post office or designated drop off location listed on the label. Goods returned locally have the benefit of being refunded or replaced much faster than those sent overseas and more likely to be returned if the buyer does not have to pay the charges to return the goods. This option is fully tracked from the time the buyer drops the package off at the local drop off centre. Furthermore, each service can be uniquely tailored to the requirement to suit specific client requirements with elegant touches such as bespoke labels with seller logos. Slide 8 Hugo Boss, the brand and its logos are registered Trademarks of Hugo Boss AG UK Limited Slide 9 All Logos and designs are owned by their respective organisations Simplified returns Managed service No charges to buyer Higher online purchases Improved International returns Satisfied customers Great online reviews Increased ratings Fully tracked Simplified returns Consumer pays Domestic Charges only Reduced costs to e-tailer & customer Higher online purchases Improved International returns Satisfied customers Great online reviews Increased ratings Tracked from local hub back to you PrepaidPaid Did you know that a consumer who can return goods Free of charge will spend up to 357% more in your online shop Slide 10 Simple and cost effective Slide 11