onebill/acs lifeline program
TRANSCRIPT
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Billing Solution SaaS For
American Connect Services LLC dba ACS Wireless
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
System Logical Architecture
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill – Core Packages
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill – Core Package
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill – Full Package
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
TEST ENVIRONMENT
AP
PLI
CA
TIO
N
S DA
TA B
ASE
FRONT END
We
b A
pp
1
We
b A
pp
2
Mediation+ Provisioning
Me
d A
pp
1
Me
d A
pp
2
DATABASE
DB
NO
DE2
Ap
p S
erv
er
1
Ap
p S
erv
er
2
STORAGE (PROD & REPORTING)
Med App 1 WEB App1 App Server 1 Selfcare 1
Med App 2 WEB App2 App Server 2 Selfcare 2
TEST ENVIRONMENT ADMIN REPORT APP Batch+Provisioning
BACK END
DB
NO
DE2
Virtual Machine
Vir
tual
Mac
hin
e
Virtual Machine
Vir
tual
Mac
hin
e
2+3 Servers
AD
MIN
REP
OR
T A
PP
DMZ
Self
care
1
Bat
ch P
roc
+Pro
visi
on
ing
Self
care
2
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill – Failover and Redundancy
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill –DRP solution
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Customer Management
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Account Type
Credit
Limited Credit
Debit
Class
Node or Leaf <-> Parent or Child
Nodes: Company; Department; Branch; Office; Retail; Reseller
Leafs: Consumer; Subscriber; Employee
Category
Residential or Commercial
Groups (user defined list): Maritime, Aviation, Defense, ISP, AA
Billable
The top senior “Ancestor” is Billable
Descendants are optionally billable or non-billable
Split billing at account level and/or service level
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Prepaid Solution
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Supports real-time AAA (Authentication, Authorization, Accounting) using:
User ID/Password (two-stage dialing) or ANI (One-stage dialing)
Reverse rating for the total left balance
Using latest RFC standards: Diameter and Radius
Enables real-time account disabling
Balance Manager for MSCC (Multiple Services Credit Control)
Provides internal IVR and external IVR interface
Flexible Tariff Plans
Prepaid Cards Lots Management
Customer Care & Self Care Applications
OneBill Prepaid Solution Highlights
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
System Prepaid Topology Overview
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill RTS and Balance Manager Highlights
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
AAA OneBill Real Time Server (Radius)
The OneBill Real-Time Server (RTS) is responsible for AAA real-time event handling:
Authentication – identifies the subscriber at service initiation: username/password, PIN, IMSI, MSISDN, CLI\ANI, MAC address, access device IP address and/or trunk ID
Authorization –based on the type of service, dialed number and origination of the call, the rating plan and the customer’s balance returns
the maximum allowed duration or volume of the call
or allocates a quota of volume MBs\KBs traffic or minutes: seconds.
Bandwidth\Throughput setting; Idle time out, IP allocation, etc.
Re-authorize or quota replenishment
Accounting
Interim accounting and rating – credit reservation, creates partial UDRs, split CDRs for crossing profiles Peak/Off peak rates, Days.
Final accounting and rating – balance update, once the call is terminated the OneBill RTS rates the call, stores a final CDR in the database and updates the customer’s balance instantaneously.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Balance Management
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Balance Management
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
MobeeVoice Application Server Solution
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
MobeeVoice Server Solution
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
MobeeVoice Server Solution Highlights
Internal IVR function for playback of announcements, DTMF collection and voice recording
External IVR interface based for large scale and highly scalable solutions
Java and web-based, allows service development on top of extensive Java APIs using Java development tools
SCE for service setup, testing and customization
Web-based management tools support platform and service management (customized per service)
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Supported MobeeVoice Pre-paid Services
Interactive language selection
ANI-based authentication & Dialed number-based authorization
Calling card number & password IVR collection and authentication
Destination number collection and authorization
Money balance/time remaining announcements
Time expiration warning
Change password feature
Calling card recharge/money transfer feature
ANI Assignment to a calling card feature
Calling card service branding
New call without re-authentication using mid-call “##”
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Prepaid call flow example (initial call setup)
PSTN
PSTN
OneBill MobeeVoice Application Server
OneBill Billing & CC System
Subscriber Database
SIP Call Setup (INVITE)
OK
Media GW
SoftSwitch
Media GW
External IVR
SDP
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Prepaid call flow example (IVR, AAA phase)
PSTN
PSTN
Subscriber Database
Authenticate/ Authorize Request
Accept
Media GW
SoftSwitch
Media GW
External IVR
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Prepaid call flow example (final call setup phase)
Prepaid call flow example (final call setup phase) PSTN
PSTN
Subscriber Database
SIP Call Setup (INVITE)
Start Accounting
OK
Conversation
Start Timer
Media GW
SoftSwitch
Media GW
SIP Call update (re-INVITE)
External IVR
OK
OneBill MobeeVoice Application Server
OneBill Billing & CC System
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Prepaid call flow example (call cutoff phase)
Prepaid call flow example (call cutoff phase)
IP Network
PSTN
PSTN
Subscriber Database
SIP Disconnect (BYE)
OK
Stop Accounting
OK
Timer Expired!
CDR
Media GW
SoftSwitch
Media GW
External IVR
OneBill MobeeVoice Application Server
OneBill Billing & CC System
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Provisioning
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Provisioning Capabilities
Add/update/delete subscribers and services information, including service features
Provisioning to various network elements
Define the order of provisioned network elements
Rollback of the provisioning; the relevant cases are identified by the provisioning platform
Support scheduled provisioning commands
Support pre-defined profiles
Supported protocols: TCP/IP Socket, Serial (RS-232), CORBA, telnet, SMPP, FTP, XML, SNMP, LDAP, X-25
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Provisioning Flow
711 LES Switch
HLES POP
Provisioning Agents
Agent1
Agent2
Agent3
Provisioning Server
The CSR adds a feature to an account service
The Provisioning Workflow Hands the request to the various NEs and to the OneBill DB
Feature created (or failure)
Operation success/failure indication
The request is passed to the Provisioning Server
Clients
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Currently Supported Provisioning Network Elements
• Softswitches: Nortel CS2000, Ericsson IPT, Cisco BTS, Veraz, IP Gallery, MobeeVoice
• TDMA: Nortel MTX, Ericsson • CDMA: Sprint M2M Gateway, Lucent
5ESS • Wireline: Nortel DMS100, Teles • GSM: Nortel DMS, Siemens D900,
Ericsson, ZTE ZXG 10 • GSM-r: Siemens D900 (via Switch
Commander)
• Paging: Weblink host-to-host API • Prepaid: Lightbridge, Comverse • SMS: Comverse, Sprint • OTA: ORGA, Smarttrust • IN: Siemens Advantage IN • VMS: Comverse
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Business Processes
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Challenges
Handle operation flows that involve several users and span over a period of time
Automating processes according to the operator’s unique business model
Time to market – adapting business processes to new conditions and requirements rapidly
Customizing new or existing business processes independently
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Business Processes – Logical Architecture
Provider 2
Provider 1 OSS & BSS Systems MINDBill
DB
WF Engine Order Management
Trouble Ticket
Custom BP
Web CSR
Address validation
Credit score
Fulfillment
Provisioning
Workforce Mng.
Technician Tickets
BP
Development
Business Processes – Logical Architecture
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill Business Processes
Order Management
Account Creation
Update Account and Contract
Trouble Ticket Management
Dispute Management
Provisioning
Scheduled Package Change
Debt Collection (overdue)
Payment Arrangement
Notification Letters
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Trouble Ticket
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Trouble Ticket – Configurable Navigation Between Steps
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Debt Collection – Overview
The Debt Collection process is an automated business process that manages and schedules a predefined set of collection actions for overdue customers.
The purpose is to improve revenue assurance and minimize revenue leakage.
Flexibility is achieved by using a business process engine. All the triggers and collection actions are configurable.
It is possible to define several Debt Collection paths to comply with collection needs of different customer categories, e.g, Residential, Corporate, Government, etc.
Debt collection is applicable to both ‘Open’ and ‘Close’ invoice rules.
Only one single DC process may be active per account at a time even if several overdue invoices exist.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Debt collection flow
Collection
process
Action 1:
Call
customer
Action 4:
Close acount
Action 2:
Send Invoice
reminder
Action 3:
Suspend
calls
DC Triggering
process
End of process
Delay
Delay
Delay
DelayInterrupt
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Debt Collection flow
Collection process triggering:
A daily process searches for all overdue invoices that passed the grace period.
If the sum of a customer’s overdue invoices crosses a predefined threshold, the DC process is initiated.
A Collection Path is started performing a predefined sequence of collection actions.
Collection steps may be automatic or may require manual approval/intervention through the DC GUI.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Payment Arrangement (PA)
Payment Arrangement is an installment agreement between a customer and the service provider.
The current debt is being split into a series of smaller monthly amounts, making it easier for the customer to pay the debt
Only a single PA is allowed per account
PA can be started from account home page or from Debt Collection step
On agreement breach Debt Collection will resume from the same step
Interest rates and handling fee due to overdue amount are suspended while PA is effective
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Agents
Third-party entities that convince people to become customers and benefit from the various services offered by a provider (or by various providers)
Agents receive a commission based on the revenue generated by the accounts they “bring in”
One or more agents per account
Default Agent’s commission can be updated on account level to reflect the exact amount received for the account
An agent can receive two types of commissions:
Based on a percentage of the calls placed by the subscriber;
Based on a fixed rate per call, per invoice, or per minute (minimum invoiced amount to be commissioned can be defined)
The commission received by an agent can be calculated either according to one of the rating types, or to any defined combination
Intermediate calculation – daily calculation for each agent for increased performance – summary reports are created faster
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Interconnect Solution
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill Interconnect - Highlights
• End Of Month – Dispute & Reconciliation
• Managing Partners
• Mediation & Rating
• Aggregation
• BI & Reports Analysis
• Least Cost Routing
• G/L
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
End of Month – Dispute & Reconciliation
• Graphical tool for dispute & reconciliation management – Search and display system traffic (from own switches)
– View traffic details for each destination (number of calls, duration, charges)
– Possibility to export traffic to files (in order to be sent to the partner)
– Issue traffic declarations – configurable layouts per partner
– Display traffic reported by partner – can be manually inserted or imported
– Compare system and partner traffic
– Edit aggregated traffic according to compensation reports
– Close month (invoices can be generated)
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management • Partners
– Multiple types available: International, ISP, Local PSTN, Mobile Operator, International VoIP, etc.
– Postpaid model • No limit for total debt
• Configure debt collection for overdue invoices
– Limited credit model • Set limit on total debt (includes invoices open balance & non-invoiced usage)
• Configurable actions when limit is reached (notification letters, suspend service, etc.)
• Agreements
– May consist of one service or a list of services
– Services such as voice, dialup, data, fax, content, e-mail, and many others
– Rating and bundling of unlimited combinations of services
• OneBill Customer Care is used to manage partners and agreements
– Create, search, view and adjust partner details (contacts, phone ranges, etc.)
– Add and update agreements
– Review invoices, accept and review payments
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management - Mediation
• Vast mediation experience interfacing with various network elements – Batch mode
• Variety of collection protocols: FTP, SFTP, local/network drives, etc.
• Process any CDR types: binary, text, ASN.1, etc.
– Online mode
• Standard protocols: RADIUS, Diameter, SIP, CAMEL, etc.
• Custom HTTP protocol (when network elements do not support standard protocols)
• CDRs are guided to the correct partner agreement and service – Partners are defined based on: Trunks, Prefixes - Calling/called number ranges
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management - Mediation
• Origination traffic (Partner to RRSat) – CDRs are ignored for retail subscribers – CDRs are duplicated for partner
• Termination traffic (RRSat to Partner) – CDRs are charged for retail subscribers – CDRs are duplicated for partner
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management - Mediation – Example
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management – Wholesale Rating
• Flexible and powerful rating engine – Unlimited number of services rating schemes and billing plans
• Three main types of charges – Setup (one-time) charges – charged once at service activation.
– Recurring (periodic) charges – charged every predefined period
– Traffic charges – wholesale and/or session, dropping rates (stepped/tiered)
• Wholesale rates examples – Monthly traffic volume – Stepped / Tiered intervals
From 0 to 100000 min: 2$/minute
• Above 10000: 4$/minute
– Minimum traffic volume
• From 0 to 400000 min: 1000$ (FLAT)
• Above 400000 minute: 1$/min
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management – Aggregation
• Large amounts of CDRs per single interconnect statement/invoice
– After rating, traffic is aggregated into daily and monthly buckets
– Traffic is aggregated per service and destination
– Aggregate number of calls, duration, amounts, etc.
– Buckets are updated automatically after recalculation of original traffic
• System performance is increased
– Reports are produced faster
– Quick drill down when disputes over differences arise
– Swiftly identify the source of divergences
– Invoices are produced faster
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Partner Management – LCR (Least Cost Routing)
Focus on revenue assurance and increasing operators margins
The Least Cost Routing solution includes
Importing into the tariff definition each partners’ rates (A-Z)
Automatic LCR matrix creation - holds the best 3 rates for a destination
Marks CDRs with the LCR indicator priority according to the LCR matrix
Report that shows CDRs with non-optimal routing
Indicates that the network routing tables have not been updated accordingly and that a corrective action is needed ASAP.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Reports & BI
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Reporting – Crystal reports & CMS
OneBill Reports are complementary to the OneBill billing platform
Crystal reports - Built-in reports (more than 30 reports)
Account list
Outstanding debts
A/R – Annual accounts receivable
Billing cycle
Adjustment summary
Agent commissions
Product Catalog
Crystal reports – User-defined / customized reports
CMS (Call Management System) for usage based reports
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
American Connect Services Structure
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Logical Relationship of ACS Wireless OneBill Platform
O N E B I L L
A C S
M V N O
GSM
SIP
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Logical Relationship of ACS Wireless OneBill Platform
A C S
CSR
O N E B I L L
LIFELINE
CONSUMER
Wireless
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Logical Relationship of ACS Wireless OneBill Platform
A C S
CSR
O N E B I L L
LIFELINE
Wireless
M V N E
G R P
Lifeline Unified Billing
P R O V I D E R S
Provider 1
Provider 2
Provider 3
Provider 4
LF C U S T O M E R S
MVNO
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Logical Relationship of ACS Wireless OneBill Platform
GSM
P A R T C I P A N T S
LIFELINE
CDMA
O N E B I L L
N E T W O R K
A T & T
T-MOBILE
OTHER
N E T W O R K
SPRINT
VERIZON
OTHER
L I F E L I N E
C U S T
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
ACS Wireless “MobeeVoice” Products & Services
Devices Services
Lifeline MVNO
Unified Billing
Data SIM
Voice/Data SIM
3G/4G
Lifeline
GSM/WiFi
GSM
•Lifeline Device
3G
/LTE
•3G Hybrid
•LTE
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
At hotspots Affordable voice
Services available Over WLAN in hotels
Cafes, stations, airports…
MobeeVoice Internet Call – Benefits to consumers
One device can be Used for all Communications needs.
At home High speed data
services available Over WLAN affordable
and Improved voice coverage
On-the-road Access the enterprise
Systems, as well as Surf the internet and Make & receive calls
Over your 3G/4G Data plan.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
• SIP Calls over WLAN (IEEE 802.b & IEEE 802.11g) connectivity & 3GPP Standards
• Fully integrated SIP Client to smart device, contacts, message, logs, speed dialing, email and voice dialing applications
• Compliant to IETF SIP VoIP standards
• Codecs: NB-AMR, G711, G729ab, iLBC, G722
Overview of MobeeVoice VoIP functionality
• Supplementary services: Call hold, Call
Waiting, Call Barring, Call Transfer Do Not Disturb, Call Conference
• New SIP Features: • Ease of Use
• Fast Hotspot and VoIP connection
from active idle
• SIP provisioning with wizard
• NAT/firewall transversal • STUN/rport support to NAT
detection address binding • Session Border Controller
support with Persist TCP/IP
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
American Connect Services Unified Centralized Billing
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill Global Centralized Billing - SaaS
Data Only
Device
Virtual
SIPNOC
OneBill
Global Platform
3rd Party
Billing
Global Unified Personal Communications
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
GR
E/IP
Sec
Tun
nel
GR
E/IPSe
c Tun
nel
GRE/IPSec Tunnel
GRE/IPSec Tunnel
MobeeVoice Logical Network
RE-EU RE-AS
RE-NA
RE-AF RE-OC
EUROPE
AFRICA
ASIA
OCEANIA
N. AMERICA S. AMERICA
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
Provisioning Server Pool
SBC Pool Proxy Pool
Voice Billing Mediation
RTS Pool
Local Carriers SIP Gateway
Http
For provisioning
SIP/UDP
Radius & Http For Provisioning
Provision Flow
Voice Flow user
MobeeVoice Logical Voice Flow for North America Continent
UTRAN/GRPS CN E-UTRAN / EPC
RE-NA
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
North America SIPNOC
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
Physical Node Network Deployment
The minimum components deployed in localized regions to give subscriber enhanced number functionality
This SIPNOC Node is deployed in USA 12/9/2012
Copyright 2012 - Mobee Communications Ltd,
Oracle Cluster
DBnode1
DBnode2
1BILLAPP3 1BILLCRYSTAL
1BILLAPP4
1BILLAPP1
1BILLAPP2
RTS1 RTS2
PROVISIONING PROXY BILLING MEDIATION
ADMIN
SQL
SIPNOC NODE x OneBill
RTS POOLx
COMPONENT RELATIONSHIP
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
Conclusions
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
OneBill as a SaaS mobile billing application is maintained and updated more frequently than traditional software, in many cases on a weekly or monthly basis. This is enabled by several factors: The application is hosted centrally with global fail-safe features. New releases can be put in place without requiring customers to physically install new software. The OneBill application only has a single configuration, making development testing faster. The application vendor has access to all customer data, expediting design and regression testing.
American Connect Services - OneBill as a Global Solution for Providers:
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
For further details contact
Kevin Downs American Connect Services LLC
dba ACE Wireless [email protected]
Adonis Valamontes
NGN Data Services Corp 1.727.252.9699