onepowerpresentation 4-2015
TRANSCRIPT
+ ProEnergy was founded by
Jeff Canon in 2002
+ Corporate headquarters
in Sedalia, MO
+ Other U.S. offices in Houston, TX and Fort Collins, CO
+ International offices in Argentina, Angola, Brazil,
Canada, Pakistan, Panama & Venezuela
+ Focus on EPC, Field Services, Overhauls, High Voltage Equipment & Service, Staffing,
Operations & Maintenance, Fabrication Services, Component Repairs, Technical Services and Controls
+ Responsible for the construction, management and maintenance of energy generation facilities and
equipment throughout the world
+ Process weekly payroll for all employees
+ Provide accurate reporting and invoicing (e-mailed) on a weekly basis
+ Employee training programs
+ Conduct pre-employment tours during peak season
+ Provide employees with the necessary safety equipment
+ Pre-screen and evaluate employees prior to starting work
+ Review client specific orientation prior to assignment start
+ Daily communication with all supervisors and HR team
+ Report and follow-up on all workers’ compensation issues in a timely fashion
+ Counsel employees as needed based on supervisor feedback
+ Utilize technology for efficient message delivery
+ Provide emergency contact information (24 hour service)
+ Implement standing pool of 10 qualified candidates ready to go to work
+ Implement attendance policy as needed
As a industry leader, we offer proven solutions that:
+ Lower labor costs
+ Meet your demand for talent
+ Improve overall staffing quality
+ Reduce your HR administrative burden
+ Consolidate and manage staffing vendors
+ Minimize co-employment risks
+ Enhance business productivity
OFFICE + Clerical + Administrative + Word Processing + Data Entry
CONTACT CENTERS + Inbound + Outbound + Universal Agents + Help Desk
DIRECT HIRE + Professional + Managerial + Technical + Administrative + Sales
FINANCIAL + Bookkeepers + Spreadsheet Specialists + AP/AR + Analysts + CPA
HOSPITALITY + Hotel Staff + Catering + Hospitality + Food Prep + Cooks + Wait Staff + Special Event Staff
WAREHOUSE + Forklift & Clamp Truck
Operators + Loading & Unloading + Banding + Shipping/Receiving
TECHNICAL + IT + Help Desk + Programmers + Engineers + Designers
LIGHT INDUSTRIAL + Production Workers + Machine Operators + Welders + Material Handlers + Assembly
+ Referrals + Direct Mail + Recruiting Fairs + Open Houses + ProApp + Adobe Forums Testing + Partnership with Career Center + Print and Broadcast Advertising + Posters/flyers + Classified Ads + College recruiting + Internet (proenergyservices.com, Monster.com, CareerBuilder.com, roadtechs.com, and industrialinfo.com)
Quality Business Reviews (QBR’s) typically cover:
+ Usage trends
+ Quality Feedback from end-user surveys
+ Turnover trends
+ Order activity trends
+ Workers’ compensation claims
+ Recruiting activities results
+ Previous quarter follow-up items
+ Continuous improvement action plan
+ Metrics and statistics
Status Calls – Phone calls made to client to report on progress of order fulfillment
+ Same-day job orders: 30 minute call back
+ Next-day job orders: 1 hour call back
+ Temp to hire orders: typically a 2 hour call back
OUR QUALITY PROGRAM WILL BENEFIT CLIENTS BY: + Monitoring quality through benchmarking best practices and performance metrics + Leveraging insights to improve service delivery + Identifying and addressing service issues + Recognizing which employees can benefit from further development and training + Rewarding employees with outstanding performance ratings
QUALITY THROUGH CLIENT FEEDBACK:
+ Client satisfaction surveys, distributed and reviewed bi-annually + One Power Staffing/Client meetings
QUALITY THROUGH SERVICE CALLS: + Check-in call on the first day of the assignment + Progress call every 30 days + Final progress call at assignment end
QUALITY THROUGH EMPLOYEE FEEDBACK