online advertising overview - lecture for cmis542 - mcgill university

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An overview of online advertising models, best practices, terminology and a deeper dive on social ads and Facebook advertising.

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Page 1: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 2: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 3: Online Advertising Overview - Lecture for CMIS542 - McGill University

Digital vs. Traditional Advertising

Page 4: Online Advertising Overview - Lecture for CMIS542 - McGill University

Digital Ad Formats Y/Y

Page 5: Online Advertising Overview - Lecture for CMIS542 - McGill University

Mobile & Video ads lead growth…

Page 6: Online Advertising Overview - Lecture for CMIS542 - McGill University

Digital Ad Revenue Share by Company

Source: Invesp

http://www.invesp.com/blog/ecommerce/digital-ad-spending.html

Page 7: Online Advertising Overview - Lecture for CMIS542 - McGill University

Goals of Online Advertising

• Create brand awareness

• Generate engagement

• Open: Create consumer demand

• Close: Satisfy consumer demand

• Direct response – Drive traffic & sales

Page 8: Online Advertising Overview - Lecture for CMIS542 - McGill University

Benefits of Online Advertising (vs. traditional media)

• Interactive medium = immediate response

• Advertisers can create immersive brand

experiences using rich media

• Digital media offers sophisticated capabilities

o Tracking

o Targeting

o Measurement

o Testing & Optimization

Page 9: Online Advertising Overview - Lecture for CMIS542 - McGill University

Steps to Planning an Online Campaign

• Define goals

• Research target audience

• Develop marketing & media strategy

• Develop media plan

• Websites or networks will affect format and payment models

• Brief the creative team

Page 10: Online Advertising Overview - Lecture for CMIS542 - McGill University

Keys to a successful ad

• Attract attention: Be the signal, not the noise.

• Be relevant and timely

• Communicate a key message in a creative and concise manner

• Include a clear call to action

• Deliver on its promise

Page 11: Online Advertising Overview - Lecture for CMIS542 - McGill University

Some of the (many) types of online ads…

• Rich Media display ads

• Pop-ups & Pop-Unders

• Modals (Pop-Ins)

• Rollover / Expando Units

• Page Takeovers & Wallpapers Ads

• Interstitial Ads

• Video Ads (Pre-roll, Interstitial)

• Maps & Paid Listings

• Sponsored editorial

• In-Game Ads

IAB Ad Guidelines: http://www.iab.net/iab_products_and_industry_services/1421/1443/1452

Page 12: Online Advertising Overview - Lecture for CMIS542 - McGill University

THE NAME GAME

Page 13: Online Advertising Overview - Lecture for CMIS542 - McGill University

CPM

Page 14: Online Advertising Overview - Lecture for CMIS542 - McGill University

CPM

Cost Per Thousand Impressions.

Best for branding where eyeballs & impressions are the main goal.

Page 15: Online Advertising Overview - Lecture for CMIS542 - McGill University

CPC

Page 16: Online Advertising Overview - Lecture for CMIS542 - McGill University

CPC

Cost Per Click.

Best for direct response advertising when the goal is to drive traffic. Sometimes referred to as Pay

Per Click (PPC)

Page 17: Online Advertising Overview - Lecture for CMIS542 - McGill University

CPA

Page 18: Online Advertising Overview - Lecture for CMIS542 - McGill University

CPA

Cost Per Acquisition.

Best for direct response advertising when the

goal is to acquire a lead or a customer.

Page 19: Online Advertising Overview - Lecture for CMIS542 - McGill University

CPM vs. Performance-based Ads

Page 20: Online Advertising Overview - Lecture for CMIS542 - McGill University

Banner Ads

Page 21: Online Advertising Overview - Lecture for CMIS542 - McGill University

Banner Ads

Also known as online display media, these

are typically image-based and come in

standard and non-standard formats

Page 22: Online Advertising Overview - Lecture for CMIS542 - McGill University

Source: http://www.iab.net/guidelines/508676/508767/UAP

Page 23: Online Advertising Overview - Lecture for CMIS542 - McGill University

SEM

Page 24: Online Advertising Overview - Lecture for CMIS542 - McGill University

SEM

Search Engine Marketing

Displaying advertising in search results in relation to a search query.

Page 25: Online Advertising Overview - Lecture for CMIS542 - McGill University

Impressions

vs.

Unique Impressions

Page 26: Online Advertising Overview - Lecture for CMIS542 - McGill University

Impressions

vs.

Unique Impressions

Total # of times displayed

vs.

Total unique users displayed to in a given time period (24 hours, 30 days, etc.)

Page 27: Online Advertising Overview - Lecture for CMIS542 - McGill University

CTA

Page 28: Online Advertising Overview - Lecture for CMIS542 - McGill University

CTA

Call to Action

Click Here, Buy Now, Learn More, Share with a Friend, Go

Page 29: Online Advertising Overview - Lecture for CMIS542 - McGill University

CTR

Page 30: Online Advertising Overview - Lecture for CMIS542 - McGill University

CTR

Clickthrough Rate

Rate at which users click through your ad displayed as a percentage.

Page 31: Online Advertising Overview - Lecture for CMIS542 - McGill University

Unique Visitors vs.

Visits

Page 32: Online Advertising Overview - Lecture for CMIS542 - McGill University

Unique Visitors vs.

Visits

Unique users to your site in a given time period

vs.

Number of visits by anyone to your site in a given time period

Page 33: Online Advertising Overview - Lecture for CMIS542 - McGill University

Landing Page

Page 34: Online Advertising Overview - Lecture for CMIS542 - McGill University

Landing Page

The post-click destination that a user

arrives at after clicking on an ad.

Page 35: Online Advertising Overview - Lecture for CMIS542 - McGill University

Conversion Rate

Page 36: Online Advertising Overview - Lecture for CMIS542 - McGill University

Conversion Rate The rate at which a user that lands on a page

converts to a lead or customer.

For example:

Customers / Unique Visits = Conversion Rate (CVR)

15 customers / 1,500 unique visits

=

1% Conversion Rate (CVR)

Page 37: Online Advertising Overview - Lecture for CMIS542 - McGill University

KPI

Page 38: Online Advertising Overview - Lecture for CMIS542 - McGill University

KPI Key Performance Indicator

A type of performance measurement used to

evaluate the success of a particular marketing

activity or initiative.

i.e. CTR, CVR, Revenue, CPA, etc.

Page 39: Online Advertising Overview - Lecture for CMIS542 - McGill University

ROI

Page 40: Online Advertising Overview - Lecture for CMIS542 - McGill University

ROI Return on Investment

The net benefit generated from an advertising campaign, usually measured as a percentage based on costs such as

ad spend and benefits such as revenue.

i.e.

Ad Spend: $100

Revenue: $500

ROI: 500% or 5x

Page 41: Online Advertising Overview - Lecture for CMIS542 - McGill University

A / S

Page 42: Online Advertising Overview - Lecture for CMIS542 - McGill University

A / S Advertising to Sales Ratio

A measurement of the effectiveness of an

advertising campaign calculated by dividing total

advertising expenses by sales revenue.

A low A / S indicates a more efficient campaign.

Page 43: Online Advertising Overview - Lecture for CMIS542 - McGill University

Behavioural Targeting

Page 44: Online Advertising Overview - Lecture for CMIS542 - McGill University

Behavioural Targeting

Page 45: Online Advertising Overview - Lecture for CMIS542 - McGill University

Behavioural Targeting The ability to track a users click behaviour and

web browsing activity and target advertising

accordingly.

Page 46: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 47: Online Advertising Overview - Lecture for CMIS542 - McGill University

Demographic Targeting

• Geography

• Age

• Gender

• Education

• Income

Page 48: Online Advertising Overview - Lecture for CMIS542 - McGill University

Contextual Targeting

• Website

• Topic

• Content Type

• Keyword

• Timing

• Etc.

Page 49: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 50: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 51: Online Advertising Overview - Lecture for CMIS542 - McGill University

Types of Behavioral

Targeting

• Browsing History (Ad Network, On Site)

• Device (Desktop, Tablet, Mobile)

• Operating System (iOS, Android, etc.)

Page 52: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 53: Online Advertising Overview - Lecture for CMIS542 - McGill University

Day Parting

Page 54: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 55: Online Advertising Overview - Lecture for CMIS542 - McGill University

Facebook Ad Targeting

• Demographic

• Platform (Desktop vs. Mobile)

• Interest-Based (Likes, Keyword, Broad Category,

Partner Data)

• Connections (Friends, Apps)

• Relationship Status

• Education

• Language

• Custom Audiences (Email, Phone # or Device ID)

• Re-Targeting (Facebook Exchange or FBX)

Page 56: Online Advertising Overview - Lecture for CMIS542 - McGill University

Facebook Page

Page 57: Online Advertising Overview - Lecture for CMIS542 - McGill University

Page Posts

Page 58: Online Advertising Overview - Lecture for CMIS542 - McGill University

Page Post Ads

Page 59: Online Advertising Overview - Lecture for CMIS542 - McGill University

Page Post Ads

• Promoting content published by a Page

• Formats: o Status

o Photo

o Video

o Link

o Other (Events, Questions, etc.)

• Promote to Fans, Friends of Fans, or Non-Fans

• Display in Newsfeed, Right Hand Side (RHS), or Mobile

Page 60: Online Advertising Overview - Lecture for CMIS542 - McGill University

Page Like Ads

Page 61: Online Advertising Overview - Lecture for CMIS542 - McGill University

Mobile App Install Ads

Page 62: Online Advertising Overview - Lecture for CMIS542 - McGill University

Domain Ads

Page 63: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 64: Online Advertising Overview - Lecture for CMIS542 - McGill University
Page 65: Online Advertising Overview - Lecture for CMIS542 - McGill University

Custom Audiences

Page 66: Online Advertising Overview - Lecture for CMIS542 - McGill University

Facebook Exchange (FBX)

Page 67: Online Advertising Overview - Lecture for CMIS542 - McGill University

Facebook Advantages

- Versatile, native ad products for branding, engagement, direct response marketing

- Precise targeting and re-targeting ability drives relevance

- Measure every aspect of the experience

- Test & optimize tactics in real-time

- Ongoing tracking and targeting of campaign participants.

Page 68: Online Advertising Overview - Lecture for CMIS542 - McGill University

Disadvantages

- More complexity requires more resources, time &

money.

- Native ad platform implies unique strategy and creative

- Unlike search, most users are not actively seeking products, services and offers on Facebook

- Users are continually finding ways to avoid advertising.

Page 69: Online Advertising Overview - Lecture for CMIS542 - McGill University

Other social ad platforms…

Page 70: Online Advertising Overview - Lecture for CMIS542 - McGill University

Miscellaneous

Page 71: Online Advertising Overview - Lecture for CMIS542 - McGill University

C2C

Page 72: Online Advertising Overview - Lecture for CMIS542 - McGill University

C2C Customer to Customer

Markets in which a business facilitates an

environment where customers can sell goods and

or services to each other.

Page 73: Online Advertising Overview - Lecture for CMIS542 - McGill University

C2B

Page 74: Online Advertising Overview - Lecture for CMIS542 - McGill University

C2B Customer to Business

Business model in which consumers (individuals)

create value, and firms consume this value.

(i.e. Blogs, Stock image services)

Page 75: Online Advertising Overview - Lecture for CMIS542 - McGill University

SEO

Page 76: Online Advertising Overview - Lecture for CMIS542 - McGill University

SEO Search Engine Optimization

The process of affecting the visibility of a website

or a web page in a search engine's "natural" or un-

paid ("organic") search results.

Page 77: Online Advertising Overview - Lecture for CMIS542 - McGill University

AOV

Page 78: Online Advertising Overview - Lecture for CMIS542 - McGill University

AOV Average Order Value

=

Total Revenue / Total Orders

Page 79: Online Advertising Overview - Lecture for CMIS542 - McGill University

TOS

Page 80: Online Advertising Overview - Lecture for CMIS542 - McGill University

TOS Terms of Service

Rules which one must agree to abide by in order to use a service.

Terms of service can also be merely a disclaimer, and is mainly used for legal purposes by websites and

internet service providers that store a user's personal data, such as e-commerce and social networking

services.

Page 81: Online Advertising Overview - Lecture for CMIS542 - McGill University

NPS

Page 82: Online Advertising Overview - Lecture for CMIS542 - McGill University

NPS Net Promoter Score

A customer loyalty metric that measures customer satisfaction based on the question:

How likely are you to recommend our company/product/service to your friends and

colleagues?

Page 83: Online Advertising Overview - Lecture for CMIS542 - McGill University

A/B

Page 84: Online Advertising Overview - Lecture for CMIS542 - McGill University

A/B A/B Testing

Simple, randomized experiments with two

variants, A and B, which are the control and

treatment in the controlled experiment.