online business optimization suite
DESCRIPTION
Online Business Optimization Suite. All About DeskGod . com. - PowerPoint PPT PresentationTRANSCRIPT
Online BusinessOptimization
Suite
All About DeskGod.comDeskGod is provider of Next-generation online-business optimization software. DeskGod’s software, delivered to customers through hosted, on-demand services, offers an easier and more flexible way to manage online, multi-channel initiatives without costly investments in IT infrastructure.
Modules• 1. Live ChatConvert visitors to customers
• 2. ROI Analytics Total Campaign Measurement
• 3. Knowledgebase systemManage and leverage company knowledge
1. Live Chat Convert visitors to customers
Module
1. Convert visitors to customersConnects you to your website visitors with Live Chat
Instant contact with your customers through web browser
Superior customer satisfaction
Increases number of successfully ended transactions
1. How it Works: Capturing Leads• Watch your website visitor activity in real time (cobrowsing, browse history ect.)
Easy for using Skype-Like interface, with additional features to facilitate support staff
• Chat Invitations, Allows customers to chat live with the operator • Stored reply patterns and other handy resources;
• API connection with existing CRM
1 Unread message
• Distributing customer requests by department
Visitors who receive personalized assistance via live chat convert at higher rates and place higher value orders.
1. Synopsis: Convert visitors to customers
Invite visitors who browse pages with complex or high value products to speak directly with a sales expert
Three primary objectives for marketing activity: Sending traffic to your CRM/database Converting it Remarketing
2. ROI AnalyticsTotal Campaign Measurement
Module
It is an accurate website and online advertising measurement service for webmasters
2. Return Of Investment(ROI) in online marketing campaigns
It tracks, reports, and analyzes in real-time the performance of all type web-based marketing campaigns Determine which online campaigns workUnderstand customer behavior/buying cycle
Allocate your budget more effectively
2. How it Works:
Oneline campagin
name
[EXAMPLE DATA]
Visitors from
campagin
How may of them reach campagin final goals
visitors only view a single page and leave the site
without visiting any other pages
How we look at online campaigns:1. Sending traffic to your website2. Converting that traffic
It is an accurate online advertising measurement service .
2. Synopsis : Total Campaign Measurement
Make you sure that you are receiving the maximum ROI for every advertising dollar you spend.
Helps you to allocate your budget more effectively
Detects and fights fraud-clicking
3. Knowledgebase systemModule
Manage and leverage company knowledge
• Support and enhance the organizational processes of knowledge creation.
3. Manage and leverage company knowledge
• Sharing information among employees within the organization or business unit.
• It might store troubleshooting information, articles, white papers, user manuals, or answers to Frequently Asked Questions
3. How it Works: Manage and leverage company knowledge
Easy for readingHelp-Like interfaceEasy for editingOne click to action
Revision control,
protects from human errors
and intentional abuse
Easy sharing with team members.
3. Synopsis Manage and leverage company knowledge
helps you to navigate through the sea of knowledge, technologies, and practices available to deliver online content
store, read and share your company knowledge
User Access Control
Revision control - Roll back to one of the previous article versions if necessary
Friendly interface - One click action
Conclusion: Next-generation online-business optimization software.
The DeskGod modules:1. Live Chat
2. ROI Analytics,
3. Knowledgebase system
Transforms company websites into a best-run web based businesses.
Turn inefficiencies into opportunity!You do not have to install any software DeskGod is 100% web-based tool.