online communities for patients and proffesionals. the experience of sanitas

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SANITAS RESPONDE 2.0 Pedro Díaz Yuste

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Presentation used in the event Doctors 2.0 & You, May 23-24th, Paris. It is about Sanitas experience in online communities for patients and proffesionals, the use of health management tools, remote monitoring, and premium services for customers.

TRANSCRIPT

Page 1: Online communities for patients and proffesionals. The experience of Sanitas

SANITAS RESPONDE 2.0

Pedro Díaz Yuste

Page 2: Online communities for patients and proffesionals. The experience of Sanitas

Sanitas Responde 2.0• Sanitas is the leading health insurance company in Spain

(subsidiary of the BUPA Group)• Sanitas Responde: Online community for patients and

professionals (doctors & nurses)• Dialogues around chronic diseases and healthy habits• Health Management Tools for specific diseases• Freemium model: Open to everybody, Premium services

only for Sanitas customers

Page 3: Online communities for patients and proffesionals. The experience of Sanitas

Focus on the person

Page 4: Online communities for patients and proffesionals. The experience of Sanitas

Including Health Management Tools

Page 5: Online communities for patients and proffesionals. The experience of Sanitas

Remote monitoring for diabetics

Sanitas HospitalesDoctors

Sanitas Responde Health Coaches

Sanitas Customer (patient)

Page 6: Online communities for patients and proffesionals. The experience of Sanitas

Multichannel role for professionals

Page 7: Online communities for patients and proffesionals. The experience of Sanitas

Premium services for customers

Page 8: Online communities for patients and proffesionals. The experience of Sanitas

¡¡¡ GRACIAS POR VUESTRA ATENCIÓN !!!

[email protected]