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Online Learning as a Online Learning as a Strategic Asset: Strategic Asset: APLU-Sloan National Commission on APLU-Sloan National Commission on Online Learning Benchmarking Study Online Learning Benchmarking Study Bob Samors, Association of Public and Bob Samors, Association of Public and Land-grant Universities Land-grant Universities Sally McCarthy, APLU-Sloan National Commission on Sally McCarthy, APLU-Sloan National Commission on Online Learning Online Learning Jeff Seaman, Babson Survey Research Group Jeff Seaman, Babson Survey Research Group EDUCAUSE Live! EDUCAUSE Live! December 1, 2009 December 1, 2009

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Page 1: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Online Learning as aOnline Learning as aStrategic Asset:Strategic Asset:

APLU-Sloan National Commission on APLU-Sloan National Commission on Online Learning Benchmarking StudyOnline Learning Benchmarking Study

Bob Samors, Association of Public andBob Samors, Association of Public andLand-grant UniversitiesLand-grant Universities

Sally McCarthy, APLU-Sloan National Sally McCarthy, APLU-Sloan National Commission on Online LearningCommission on Online Learning

Jeff Seaman, Babson Survey Research GroupJeff Seaman, Babson Survey Research Group

EDUCAUSE Live!EDUCAUSE Live!December 1, 2009December 1, 2009

Page 2: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Setting the Stage

Bob Samors, APLUProject Director, APLU-Sloan National

Commission on Online Learning

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 3: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

APLU InitiativeAPLU Initiativein Online Learningin Online Learning

Grant from Sloan Foundation to Grant from Sloan Foundation to create a cadre Presidents and Chancellors create a cadre Presidents and Chancellors knowledgeable about the strategic value of onlineknowledgeable about the strategic value of online

Established APLU-Sloan National Commission on Online LearningEstablished APLU-Sloan National Commission on Online Learning(Jack Wilson, President, Univ. of Massachusetts, Chair; 7 Presidents; and (Jack Wilson, President, Univ. of Massachusetts, Chair; 7 Presidents; and other senior administrators)other senior administrators)

Commission Strategies:Commission Strategies:– understand the knowledge base and experience of Presidents/Chancellors re: understand the knowledge base and experience of Presidents/Chancellors re:

online learningonline learning– target the key priorities and concerns of senior leadershiptarget the key priorities and concerns of senior leadership– determine the potential of online learning to serve as a strategic tool to address determine the potential of online learning to serve as a strategic tool to address

those issuesthose issues– develop strategies/resources that could assist Presidents and Chancellors in develop strategies/resources that could assist Presidents and Chancellors in

overcoming barriers limiting the strategic utilization of online learningovercoming barriers limiting the strategic utilization of online learning

Page 4: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Surveys:Surveys:– APLU Presidents and ChancellorsAPLU Presidents and Chancellors– Tribal Colleges and Universities PresidentsTribal Colleges and Universities Presidents– NAFEO Presidents and ChancellorsNAFEO Presidents and Chancellors

29 dialogue events:29 dialogue events:– 1000+ participants; 300+ CEOs1000+ participants; 300+ CEOs

Page 5: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Survey Findings:Survey Findings:Is Is therethere a disconnect? a disconnect?

Strategic Importance of Online LearningStrategic Importance of Online Learning

– critical to long-term strategy of institutioncritical to long-term strategy of institution APLU- 68% AIHEC – 62% NAFEO – 84%APLU- 68% AIHEC – 62% NAFEO – 84%

– represented in institution's strategic planrepresented in institution's strategic plan APLU- 41% AIHEC – 27% NAFEO – 52%APLU- 41% AIHEC – 27% NAFEO – 52%

– notnot critical to long term strategy critical to long term strategy APLU- 4% AIHEC – 15% NAFEO – 7%APLU- 4% AIHEC – 15% NAFEO – 7%

Page 6: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Benchmarking Study – Part IInstitutional Interviews

Sally McCarthy, PhDConsultant

APLU-Sloan National Commissionon Online Learning

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 7: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Institutional InterviewsBackground

Designed to acquire a better understanding of the key factors contributing to successful, strategic online learning initiatives

Invited 95 APLU members; anticipated 15-18 participants; 47 campuses volunteered

final cohort – 45 institutions (wide range) 1M+ students; 100,000+ online enrollments

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 8: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Institutional InterviewsAreas of Inquiry

Faculty Incentives

Student Life Cycle

Senior Administration

Academic Quality and Effectiveness

Administrative and Financial Models

Technology

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 9: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Institutional InterviewsMethodology

Cohorts of approximately six institutions in each area of inquiry

Interviewed 4-8 personnel per campus identified by institutional contact

Conducted 231 interviews (7/08-1/09) Interviewees:

– Chief Executive Officers/Governing Board members– Senior Academic Administrators– Senior Non-Academic Administrators– Online Administrators– Faculty and Online Students

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 10: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Institutional InterviewsKey Observations

Engage senior leadership Integrate online into institutional planning,

academic structure Review and assess routinely over time Develop reliable financing mechanisms Develop adequate and consistent

resources for both faculty and students

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 11: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Benchmarking Study - Part II Benchmarking Study - Part II Faculty SurveyFaculty Survey

Jeff Seaman, Co-DirectorJeff Seaman, Co-DirectorBabson SurveyBabson SurveyResearch GroupResearch Group

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 12: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Faculty Survey

First cross-institutional survey of faculty First cross-institutional survey of faculty attitudes toward onlineattitudes toward online

69 campuses, 10,700+ responses69 campuses, 10,700+ responses Same questions as Sloan-C Annual SurveySame questions as Sloan-C Annual Survey Sample: All public, Faculty: 60 to 3,500+Sample: All public, Faculty: 60 to 3,500+ Represent 900,000+ enrollmentsRepresent 900,000+ enrollments Online enrollments: zero to 10,000+Online enrollments: zero to 10,000+

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 13: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Who teaches online?Who teaches online?

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 14: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Why Faculty Teach OnlineWhy Faculty Teach Online

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 15: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

It Takes More EffortIt Takes More Effort

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 16: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

BarriersBarriers

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 17: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Faculty Institutional RatingsFaculty Institutional Ratings

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 18: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Large Differences in Campus RatingsLarge Differences in Campus Ratings

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 19: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Learning OutcomesLearning Outcomes

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 20: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Recommend Online?Recommend Online?

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 21: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Next StepsNext Steps

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

More detail on learning outcomes versus recommendations

What constitutes good faculty support? What incentives work? Expand to more campuses:

Interested in participating Survey all faculty; receive report comparing campus

to national results Modest fee

Page 22: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Benchmarking StudyConclusions

Bob Samors, APLUProject Director, APLU-Sloan National

Commission on Online Learning

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 23: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Benchmarking Study ResultsThe Challenges

Online takes more faculty time and effort Institutional incentives are not viewed as

good motivators Concerns persist about quality of learning

outcomes

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 24: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Benchmarking Study ResultsThe Opportunities

Everyone teaches – stereotypes are not correct

Faculty are motivated by student needs Faculty recommend online Faculty with online experience are more

positive

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 25: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Benchmarking Study ResultsImperatives for Campus Leaders

Administrators need to know who is teaching online and why

Campus leaders need to develop creative ways to recognize and reward faculty

Faculty and administrators need to resolve issues around perceptions of quality

Online initiatives must be routinely reviewed and assessed to identify and address needs and opportunities as they arise

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 26: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Questions and Discussion

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 27: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Thank you!

For more information, please contact:

Bob SamorsAPLU

[email protected]

Jeff SeamanBabson Survey Research [email protected]

APLU-Sloan National Commission APLU-Sloan National Commission on Online Learningon Online Learning

Page 28: Online Learning as a Strategic Asset: APLU-Sloan National Commission on Online Learning Benchmarking Study Bob Samors, Association of Public and Land-grant

Online Learning Reportswww.aplu.org (Major Initiatives)