online shopping (mangoshoppers.com)
DESCRIPTION
customer preference on online shoppingTRANSCRIPT
SUMMER INTERNSHIP PRESENTATION ON
MANGOSHOPPERS.COM
INTRODUCTIONMangoshoppers.com is India’s premiere website and features the best products of national and international brands. Providing an alternative to traditional/old-fashioned shopping at supermarkets, we are focused upon providing a delightful buying experience to our customers at lowest possible rates.
Our product range includes all necessary articles of daily use like food & grocery, personal care products, toiletries, baby products and many more, focusing on every segment of one’s life. You can, within the comfort of your own homes buy with just a click.
We are confident that the products you buy from us will be noticeably fresher than the products you would get from a Supermarket or Fruit Shop. This is because we procure from the Wholesale Markets and sometimes directly from the farm/orchard .We have the advantage of knowing exactly what we need to buy each day - based on the orders we receive for that day.
INDUSTRY DETAILSFastest Growing Online shopping
Portal.All kinds of National and
Internationals BrandsBiggest Online Grocery Store in
Delhi/NCR Headquarter in New Delhi
Methodology
Pie Chart of system used to shop online
Bar plot of system used grouped by satisfaction with shopping experience
Recommendation And SuggestionsRelated works Problem statementDetermining active customersDiscovering customer preferencePerformance evaluation
ConclusionRecommendation must
incorporate to a richer social context
Need to be more ContextualCustomer’s suggestion can be
Tured On /Off In Online shopping portal the
recommendation should be provided
Limitations and Problem faced
Poor CommunicationLack of Product InformationLack of trustInformation and Data were not
shared
Learning outcomeCommunication SkillsFeedback How to influence customers and
new customersTheory and Practical are two
different things.Doing job is so hectic