online trading manual ssi smart trading · - login name: 7 characters: account number + 1 or 6 eg:...

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ONLINE TRADING MANUAL SSI SMART TRADING 1 ONLINE TRADING MANUAL SSI SMART TRADING V2.0.20100120 Contents Login .........................................................................................................................................................2 Change Password: Shift+F9 .....................................................................................................................2 Switch To English: Ctrl + L .......................................................................................................................3 General Regulations .................................................................................................................................3 Buy Order Entry ........................................................................................................................................5 Sell Order Entry ........................................................................................................................................5 Input Buy Or Sell Order Data....................................................................................................................5 Cancel Order ............................................................................................................................................5 F91: Search For Trading Order Data ....................................................................................................8 F93: Search For Cash Balance.............................................................................................................8 Search For Other Functions .....................................................................................................................9 F1: Help Menu (The Main Menu Screen) .................................................................................................9 F2: Market By Price (Viewing Each Stock’s Price) .................................................................................10 F3: Most Active Stock .............................................................................................................................13 F4: Top Gain/Loss Stock: List Of Top Gain/Loss Stocks On Hostc/Hastc/Upcom ................................14 F6: Stock Transaction .............................................................................................................................15 F8: View Admin Message .......................................................................................................................19 F9: Customer Confirmation ....................................................................................................................20 F10: Market Indicators ............................................................................................................................28 F11: Stock Active ....................................................................................................................................30 F12: Best Price (Best Bid/Offer Price) ....................................................................................................34 Shift + F1: History Market (Securities Price History) ..............................................................................34 Shift + F4: Top Bid/Offer Stock ...............................................................................................................35 Ctrl + F5: Market All Trade .....................................................................................................................36 Ctrl +F6: Index / Stock Graph .................................................................................................................36 Alt + F1: Hot Key (Creat Hot Key) ..........................................................................................................38 Alt + F5: Candle Stick Graph ..................................................................................................................38 Alt + F8: Stock Quotes............................................................................................................................38 Installation And Technical Support .........................................................................................................41

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Page 1: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

ONLINE TRADING MANUAL SSI SMART TRADING

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ONLINE TRADING MANUAL

SSI SMART TRADING

V2.0.20100120

Contents Login ......................................................................................................................................................... 2 Change Password: Shift+F9 ..................................................................................................................... 2 Switch To English: Ctrl + L ....................................................................................................................... 3 General Regulations ................................................................................................................................. 3 Buy Order Entry ........................................................................................................................................ 5 Sell Order Entry ........................................................................................................................................ 5 Input Buy Or Sell Order Data .................................................................................................................... 5 Cancel Order ............................................................................................................................................ 5 F9�1: Search For Trading Order Data .................................................................................................... 8 F9�3: Search For Cash Balance ............................................................................................................. 8 Search For Other Functions ..................................................................................................................... 9 F1: Help Menu (The Main Menu Screen) ................................................................................................. 9 F2: Market By Price (Viewing Each Stock’s Price) ................................................................................. 10 F3: Most Active Stock ............................................................................................................................. 13 F4: Top Gain/Loss Stock: List Of Top Gain/Loss Stocks On Hostc/Hastc/Upcom ................................ 14 F6: Stock Transaction ............................................................................................................................. 15 F8: View Admin Message ....................................................................................................................... 19 F9: Customer Confirmation .................................................................................................................... 20 F10: Market Indicators ............................................................................................................................ 28 F11: Stock Active .................................................................................................................................... 30 F12: Best Price (Best Bid/Offer Price) .................................................................................................... 34 Shift + F1: History Market (Securities Price History) .............................................................................. 34 Shift + F4: Top Bid/Offer Stock ............................................................................................................... 35 Ctrl + F5: Market All Trade ..................................................................................................................... 36 Ctrl +F6: Index / Stock Graph ................................................................................................................. 36 Alt + F1: Hot Key (Creat Hot Key) .......................................................................................................... 38 Alt + F5: Candle Stick Graph .................................................................................................................. 38 Alt + F8: Stock Quotes ............................................................................................................................ 38 Installation And Technical Support ......................................................................................................... 41

Page 2: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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LOGIN

- For customers who have not installed SSI Smart Trading: To access: http://support.ssi.com.vn/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid =45&nav=0,1,11 for support.

- For customers who have successfully installed SSI Smart Trading: To access: http://smarttrading.ssi.com.vn

- Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003FIS2345, login name is 9023451 or 9023456

003FIA2345,login name is 9123451 or 9123456 - Password: from 6 to 8 characters - Select OK. - Customers who do the first login to SSI Smart Trading will be requested to change the

password.

CHANGE PASSWORD: SHIFT+F9

- In order for you to assure the confidentiality and safety of your account, you should change your password from time to time.

- To change your password, just press Shift + F9 and see the below screen:

- When the screen below appears, your password has been changed successfully:

Input old password

Input new password

Input new password again and enter

Page 3: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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SWITCH TO ENGLISH: CTRL + L

GENERAL REGULATIONS Unit

- Volume: 1 share - Value: VND 1,000.

LOT: transaction unit, stock quantity of 1 lot

- HOSTC: LOT = 10 shares - HASTC: LOT = 100 shares E.g: SSI is HOSE’s stock, 1LOT= 100 shares ACB is HNX’s stock, 1 LOT = 100 shares APS is UPCOM’s stock, 1 LOT = 1 share (minimum 10 shares)

Time out To assure the security for your account, every 5 minutes, the warning message below appears:

- If you want to continue, select OK - If you select CANCEL or no reply, automatic logout will be within 01 minute after that.

Authentication Device (token) Token is a user verification tool (electronic signature)

- Function: create different codings. The customer uses the coding to verify the trading orders when trading on SSI Smart Trading.

- Note: o 01 token is valid for only 01 account . o 01 coding is valid for only 01 trading order.

Page 4: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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o The coding will automatically disappear within 30 seconds or you may keep pressing the button on the token for 03 seconds to clear the coding.

Colours and symbols in the system Index colour White Index unchanged Green Index increases comparing with the previous day Red Index decreases comparing with the previous day Stock colour White Stock price unchanged Green Stock price increases comparing with the reference price Red Stock price decreases comparing with the reference price Black figure / red highlight Stock price falls to floor Black figure / green highlight Stock price rises to ceiling Order colour Green Buy order Red Sell order Yellow Cancel order Symbols related to stock price (+) Stock price increases comparing with the reference price (-) Stock price decreases comparing with the reference price Symbols related to the quantity of stocks in the po rtfolio management (+) Bought stocks (-) Sold stocks Symbols related to the cashflow in the portfolio ma nagement (+) Payable for buy transactions (-) Receivable from sell transactions

In case you forget the function of any key when you are in any screen, press F1 to return to the main menu screen. VN-Index and HNX-Index are always displayed at the two bottom rows of all screen as below:

Page 5: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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BUY ORDER ENTRY Three ways:

- (1): Press “*” on the “Numpad” - (2): Press Ctrl+B - (3): Click the row “Buy Order Entry” on the main menu screen F1

Trading order data is displayed at the bottom of the screen:

SELL ORDER ENTRY Three ways:

- (1): press “-“ on the “Numpad” - (2): press Ctrl+S - (3): click the row “Sell Order Entry” on the main menu screen F1

Trading order data is displayed at the bottom of the screen:

INPUT BUY OR SELL ORDER DATA

- STOCK: securities ticker - VOLUME: stock quantity (unit: share) - PRICE: trading order price (unit: VND 1,000), if ordering ATO � input A; if ordering ATC � input C

: password includes a range of figures from Token

Press ENTER twice, the first time to verify the trading order, the second to transfer the order into the system. Note: Press “ENTER” or “Tab” or “�” to go to the next blank when ordering. PRESS “” to return to the previous blank. When “Order is Sent,...” appears on the screen, the order trading has been successfully transferred.

CANCEL ORDER Online cancel order using OTP code with high speed as Bid/offer order

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- After sucessful order entry, press F9����1 to check the status of the order.

- Select the order you want to cancel, click “Cancel order” or “Ctrl + C”

- Input OTP from Token, enter

Cancel order is

Select the order you want to cancel, click “Cancel order” or “Ctrl + C”

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The status of successful Cancel order:

Term explanation

- CREDIT-AVA (credit available): (unit: VND 1,000) - TOTAL-S (Total Selling Amount): Total Selling Amount during the day - TOTAL-B (Total Buying Amount): Total Buying Amount during the day - Time: the time when the trading order is input into the system - BS (Bid/offer): Order Type - S (Sell): Sell order - B (Buy): buy order - STOCK : ticker - VOLUME: order volume - PRICE/PRICE: giá đặt - MATCHED: matched stock volume - UNMATCHED: unmatched stock volume - MVOLUME – MPRICCE: Matched Volume – Matched Price - ORD_ST: Order Status - OPEN: open order, (unmatched order or matched apart) - MATCH: matched order - PEND: the order pending cancel verification

Inpurt OTP from Token, enter

Successful Cancel

Click “Confirm” or Enter to verify Cancel order

Page 8: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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- CANCEL: cancelled order - REJECT: rejected order because of time-out or wrong order - S (Service Type): Order input way - I (Internet): ordering via Internet - D (Dealer):ordering via brokers - Cancel Order - OTP: password generated from Token - Confirm: Verify cancel order

F9����1: SEARCH FOR TRADING ORDER DATA Details of bid/offer/cancel order, ordering time, m atched/unmatched order status, price, matched volume, total selling/buying amount,order s ource,... Press F9����1: Order / Confirmations Full Screen: All trading orders during the day are displayed on the screen:

Term explanation

- CREDIT-AVA (credit available): unit: VND 1,000 - TOTAL-S (Total Selling Amount): Total Selling Amount within a day - TOTAL-B(Total Buying Amount): Total Buying Amount within a day - Time: the time when the trading order is input into the system - BS (Bid/offer): Order Type - S (Sell): Sell order - B (Buy): buy order - STOCK : ticker - VOLUME: order volume - PRICE - MATCHED: matched stock volume - UNMATCHED: unmatched stock volume - MVOLUME – MPRICCE: Matched Volume – Matched Price - ORD_ST: Order Status - OPEN: open order, (unmatched order or matched apart) - MATCH: matched order - PEND: the order pending cancel verification - REJECT: rejected order because of time-out or wrong order - S (Service Type): Order input way - I (Internet): ordering via Internet - D (Dealer):ordering via brokers

F9����3: SEARCH FOR CASH BALANCE Search for buying value during the day, credit available Press F9 ����3: Credit Available

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Term explanation:

- CREDIT AVAILABLE: cash credit - CUSTOMER ID: Account number, account owner’s name - A/O : Account Management officer’s code. - ACCOUNT: account number - INITIAL_CREDIT: this service has not been applied yet, default is 10,000,000.00 - USED: total blocked cash amount for buy orders during the day, includingtrading fee that is

debited right after ordering. - AVAILABLE: 2 rows

o Upper row, yellow, green shading: always equal to the total amount at “USED” with “-” o Lower row, white, black shading: cash credit available

Note: unit for credits in this part: VND 1,000

SEARCH FOR OTHER FUNCTIONS

F1: HELP MENU (THE MAIN MENU SCREEN)

Functions Explanation of SSI Smart Trading

Total buying amount

Credit Available

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Short Key Function Explanation

F1 Help Menu Returning to the main menu screen

F2 Market By Price Watching market price of each stock

F3 Most Active Stock Sorting stocks by trading value By % price change By trading volume

F4 TopGain/Loss Stock Highest gain/loss stocks

F6 Stock Transaction Detailed matched transactions

F8 View Admin Message Report/News from HOSE/HASTC/UPCOM

F9 Customer Confirmation Clients’ account data

F10 Market Indicators Indicating market

F11 Stock Active Detailed Information on each stock F12 Best Price The best bid/offer Shift+F1 History Market The histoy of stock price Shift+F4 Top Buy/Sell Stock Stocks with top bid/offer volumes Shift+F9 Change Password Change login password Ctrl+F5 Market All Trade Watching market all trade Ctrl + F6 Index / Stock Graph Watching market/stock trade graph by real time Alt+F1 Hot key Create hot key Alt+F5 Candle Stick Graph Watching candle stick graph Alt + F8 Stock Quotes Watching stock quotes’ price Minus (-) Sell Order Entry Sell order entry Star (*) Buy Order Entry Buy order entry Ctrl + C Cancel Order Cancel order

- Click the functions you want to use on the screen F1 - Press short keys to select the needed functions

Example: Click “Market By Price” or press F2 to view stock price F2: MARKET BY PRICE (VIEWING EACH STOCK’S PRICE) 3 best bid/offer bid/offer prices; average price, m atched price, trading volume and value of each stock, all put-through transactions,...

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MARKET BY PRICE has 3 menu screens, press Insert to move from this menu screen to the other. MARKET BY PRICE (menu screen 1)

Expected mathced price with volume

The stock’s 7 latest matched transactions

Red: foreign investor remained room Room còn lại của NĐT nước ngoài White: Foreign investors’ buy

Input ticket� enter

Page 12: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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Term explanation:

- LAST: Latest matched price - VOLUME – BID: 3 best bids with equivalent volumes - OFFER – VOLUME: 3 best offers with equivalent volumes - CEIL: ceiling price - FLR: floor price - P.CL: closing price - PRIOR: reference price - OPEN: opening price - HI./LO: highest/lowest matched price - AVG: average matched price (weighted price based on matched price and volume) - LOT: transaction unit, stock quantity of 1 lot

E.g: SSI is HOSE’s stock, 1LOT= 100 shares ACB is HASTC’s stock, 1 LOT = 100 shares - MKT : % transaction comparing with market all - BUYVOL : buy volume, % buy comparing with total matched volume - SELVOL : sell volume, % sell comparing with total matched volume - MDEAL: total matched transaction quantity - MVALUE: Total matched transaction value - MVOLUME : Total matched transaction volume - BDEAL: total successful put-through transaction quantity - BVALUE: total successful put-through transaction value (mio VND) - BVOLUME : total successful put-through transaction volume

MARKET BY PRICE (menu screen 2) 3 best bid/offfer bid/offer price and data are also displayed on this screen as MARKET BY PRICE (menu screen 1)

MARKET BY PRICE (menu screen 3)

3 best bid/offer price and data are also displayed on this screen as MARKET BY PRICE (menu screen 1) but in other ranks.

- MAIN : matched transaction

- BIG : big-lot transaction

Gain/loss point index % the stock’s gain/loss

Gain/loss point index on HOSTC/ HSATC/UPCOM

The stock’s 7 latest matched transactions on HOSTC/HASTC/UPCOM

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F3: MOST ACTIVE STOCK Stocks are in descending rank by trading value, pic e change limit within a day, trading volume,...on HOSE/HASTC/UPCOM To view the most active stocks, press F3

At the bottom of the screen, the yellow row is numbered from 1 to 3 Press from 1 to 3 on the clipboard to watch the stocks on your own purpose

- 1-Most Act: (Most Active Stock By Value) - 2-Most Vola: (Most Volatile Stocks) - 3-Most Vol: (Most Active Stocks By Volume)

All stocks can not be displayed on 1 page; therefore, press Page up, Page Down or click the symbol at the top right corner of the screen to move to the next page

HOSTC/HASTC/OTC

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Term explanation:

- TOTAL MARKET: total market all transaction value (unit: VND 1,000) - PAGE - STOCK: ticker - VOLUME: matched volume - DONG; matched value (unit: VND 1,000) - %MKT: % transaction value comparing with market all - AVERAGE : average price - HIGH: highest matched price - LOW: lowest matched price - LAST: last matched price - CHANGE: price change - % CHG: % price change comparing with reference price - BID: top bid price - OFFER: top offer price - SWING: price change within a day - %SWING: % price change within a day comparing with reference price

F4: TOP GAIN/LOSS STOCK: LIST OF TOP GAIN/LOSS STOC KS ON HOSTC/HASTC/UPCOM

To watch top gain/loss stocks, press F4

The screen is divided into 2 parts, the upper(green figures) expresses gain stocks, the below (red figures) expresses loss stocks in the descending rank.

HOSTC/HASTC/UPCOM

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- HOSTC: to watch gainers/losers stocks at HOSE - HASTC: to watch gainers/losers stocks at HASTC - UPCOM: to watch gainers/losers stocks at UPCOM

All stocks can not be displayed on 1 page; therefore, press Page up, Page Down or click the symbol at the top right corner of the screen to move to the next page

Term explanation

- STOCK: ticker - VOLUME: matched volume - AVERAGE : average price - HIGH: highest matched price - LOW: lowest matched price - BID: top bid price - OFFER: top offer price - LAST: last matched price - CHANGE: price change - % CHG (% CHANGE): % price change comparing with reference price

F6: STOCK TRANSACTION

Watching each stock’s detailed data during matching time

- Detailed list of matched deal

- Each matched price with its volume, value and deal number

- Trading order book statistics by time

- Trading results (matching, big-lot, odd-lot)

Page 16: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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Stock Transaction : 4 different menu screens, press 1, 2, 3, 4 to move from this screen to the other TRANSACTION BY TIME (F6 ����1): Detailed list of each matched deal with price, volume and time.

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In order to get information, input stock in the blank Enter Symbol and time in From Time … To Time After inputting necessary data, the stock’s transaction details including matched price, volume and time will be displayed on the screen by time. Term explanation

- LAST: last matched price - AVG: average matched price (by average rate based on matched price and volume) - TOTAL VALUE : total matched transaction value - TOTAL VOLUME: total matched transaction volume - VOLUME : matched volume - PRICE: matched price by time - TIME : matched time (hour:minute:second)

TRANSACTION BY PRICE (F6 ����2) - Each matched price with bid/offer volume, transaction value, deal quantity.

Page 18: ONLINE TRADING MANUAL SSI SMART TRADING · - Login name: 7 characters: Account number + 1 or 6 Eg: Account number 003F IS 2345, login name is 9 02345 1 or 902345 6 003F IA 2345,login

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In order to get information, input stock in the blank Enter Symbol and time in From Time … To Time After inputting necessary data, the stock’s transaction details including matched price, volume and time will be displayed on the screen by price. Term explanation

- LAST: last matched price - AVG: average matched price (by average rate based on matched price and volume) - PRICE: Descending matched price - VOLUME: Matched volume by price - VALUE (M): transaction value by matched price (unit: mil VND) - DEAL: matched deal quantity

SUMMARY TRANSACTION BY TIME (F6 ����3): Summary transaction by Time

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After inputting stock, summary transaction by time will be displayed on the screen Term explanation:

- LAST: last matched price - AVG: average matched price (by average rate based on matched price and volume) - END-TIME - START-TIME: Time (hour:minute:second) - PRICE:mathced price - VOLUME: matched volume

TOTAL BY PERIOD (F6 ���� 4): Summary transaction (matching, big-lot, odd-lot) by selected time.

After inputting stock and time FROM… TO…, summary transaction data will be displayed on the screen by selected time. Term explanation:

- LAST: last matched price - AVG ; average matched price (by average rate based on matched price and volume) - FROM - TO: Time (hour:minute:second) - BOARD:

o MAIN: matched transaction o BIGLOT: big-lot transaction o ODDLOT: oddlot transaction o TOTAL: toatal transaction o LOCAL + FOREIGN: local and foreign transaction

- VOLUME: matched volume by selected time - AVG.PR: average price by selected time - CURRENT VOLUME: matched volume to the current time - CURRENT AVG.PR: average price to the current time

Note:

- You can move between pages by pressing at top corner of the screen or press Page up / Page Down.

- If you do not fulfill at From Time … To Time , the stock’s all transaction will be displayed on the screen.

F8: VIEW ADMIN MESSAGE Providing data/news from HOSTC/HASTC/UPCOM: Opening /closing time, big-lot offering advertising, bond transactions, successful big-lot transactions by time… In order to get data sent to HOSTC/HASTC/UPCOM by time, press F8. In order to move to the next page, press Page up, Page down or click the symbol at top right corner of the screen.

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F9: CUSTOMER CONFIRMATION Information on amount, securities, trading order, g ain/loss portfolio, customer data, coming/going amount and securities within T0 – T+3, printing customer account transaction report. In order to get customer account data, press F9, all detailed functions will be displayed on the screen. In order to view each detailed function, press equivalent number on the clipboard.

Detailed function explantion on F-9 Customer Confir mation Short key Detailed function Function explanation

1 Order / Confirmations Full Screen: Trading order data within a day

2 Order / Confirmations After Close: under construction

3 Credit Available: Credit available

4 Portfolio Status: Portfolio

5 Due Information: Transaction waitng for settlement

6 Customer Information: Customer information

7 Print Report Menu: Printing reports

8 Customer Summary Menu: Customer transaction summary

9 Credit Balance and Purchasing Margin account information In order to view every detailed function, press equivalent number on the clipboard F9����2: Order / Confirmations After Close : (being built) F9����4: Portfolio Status : (Search for securities credit)

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Press F9�4 to check portfolio status, 2 options will be displayed on the below screen:

F9����4����1 Portfolio : current stock credit and each stock’s estimated gain/loss

Term explanation:

- A/O: account management officer’s code, name - ACC (Account):account number, account owner’s name - CREDIT-AVAI (credit available): unit VND 1,000 - TOTAL-S (Total Selling Amount) - TOTAL-B (Total Buying Amount) - STOCK: stock code - TY (Types of stock): 3 types (only used for daily transactions) - U (Wait to receive):securities waiting to receive /U (Wait to receive): chứng khoán chờ mua, - W (Wait to send): securities waiting to send - L (Loan): pledged securities - ACT-POS (Active Position): actual securities credit in the account - AVAIL-POS (Available Position): securities credit available - COST: average cost (buy average price including transaction fee) - SH-SELL (short sell): not applied - BID: the highest, best bid price - OFFER: the lowest offer price - UNREALIZED: estimated gain/loss = total market value – toatl cost – transaction fee - REALIZED: Actual gain/loss (of matched transactions within a day) = total sell value - - total

buy cost – transaction fee

F9����4����2 Position Gain/Loss : all portfolio ‘s current market value and total estimated profit (gain/loss)

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Term explanation

- MKT-PRI (Market Price): market price (by the highest bid) - AMOUNT: total buy cost including transaction fee - COST: average cost Total cost/share quantity ) � get 2 decimals - VALUE: total market value = share quantity x market price - GAIN/LOSS: estimated gain/loss, “-“ is loss, “no mark” is gain = total market value – total cost

- transaction fee - %G/L (% Gain/Loss): % estimated gain/loss = %estimated value/total cost

Note: currency unit: VND 1,000 Stock Unit: share F9����5 Due Information : matched order status has not come to settlement day By rule, settlement will be completed after 3 days since sucessful matched transaction

Term explanation:

- ACC (Account): account number, account owner’s name - A/O: account management officer’s code, name - Amount has not come to settlement day, “-“ is amount to receive, “no mark” is amount to send - ACCOUNT: account pin - AVAILABLE: credit available - PAYMENT: total buy amount to send including transaction fee. - OVERDUE: overdue loan (not applied) - T+1: 1 day to come to settlement day - T+2: 2 days to come to settlement day - T+3: 3 days to come to settlement day

Amount has not come to settlement day

Securities have not come to settlement

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Securities have not come to settlement day: “-“ is sell transaction, “no mark” is buy transaction

- STOCK: ticker - AVAILABLE: securities credit available for sell order - MKTVALUE (Market Value): total market value - WTR (Wait to receive): buy stock volume within a day - WTS (Wait to send): sell stock volume within a day - NET: traded stock volume within a day - T+1: 1 day to come to settlement day - T+2: 2 days t come to settlement day - T+3: 3 days to come to settlement day

F9����6: Customer Information : customer information In the part F9�6: account customer’s personal data

Term explanation:

- Branch ID: account management branch ID - A/O: account management officer ‘s code - Branch: account management branch - TRADER_ID: account management officer ID - TRADER_NAME: account management officer ‘ s name - Min Comm./Ord: min transaction fee/1 trading order - Min Comm./Day: min transaction fee/1 day - Init.LineAvail: credit available - Cashbalance = credit availbale (F9-3) + Block Amount (Buying Amount from T0 – T2) - SETTLEMENT DATE:(if today transaction) - HOME_TELNO: Home Telephone Number - OFFICE_TELNO: Office Telephone Number - ATTENTION: account owner’s name - CARD_ID:personal ID or passprt number

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- AUTHORIZE_NAME: authorized person’s name - AUTHORIZE_CARD: authorized person’s ID or passport number - AUTHORIZE_CARD: ID or Passport number - AUTHORIZE_TELNO: authorized person’s telephone number

F9����7: Print Report Menu : printing reports Press F9�7 , 4 options will be displayed on the below screen, press equivalent number key to select report type.

- Customer confirmation : verifying trading order within a day ( including matched, unmatched, cancel order).

- Today confirmation By Stock By Price : temporary matched transaction results wthin a day (including transaction fee).

- Customer Positon : account status, expressing estimated gain/loss, similar to the screen F9/4/2

- Due Information (number 4): securities transactions have not come to settlement day, similar to the screen F9/5

You can print or save these reports by selecting the symbols at top left corner of the screen. F9����8. Customer Summary Menu : summary transactions Press F8, 3 options will be displayed on the below screen, press equivalent number key.

F9����8����1: Order Summary By Stock By Price : Summary

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Term explanation:

- A/O: account management officer’s code, name - ACC (Account): account number, account owner’s name - CREDIT-AVAI (credit available): unit thoud VND - TOTAL-S (Total Selling Amount):(stock quantity X matched price) - TOTAL-B (Total Buying Amount): (stock quantity X matched price) - STOCK: ticker - BS (Bid/offer): order type - ORD.VOL: order volume - MATCHED: matched stock volume - AMOUNT: transaction value (stock quantity X matched price) - UNMATCHED: unmatched stock volume - CANCEL: cancelled stock volume - ACL.VOL - :total matched stock volume - MKT_AVG: average matched price on the market

F9����8����2: Customer Confirm By Stock By Price: trading matching summary

Term explanation:

- ORDER #: the number of the order on the system - VOLUME – PRICCE (1): volume with equivalent price - MATCHED: total matched stock volume

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- VOLUME – PRICCE (2): matched volume with matched price - STATUS - ST: order status - OPEN (O): open order (unmatched or matched one part) - MATCH (M): matched order - PEND (P): wait to verify cancel - CANCEL (X): cancelled order - REJECT (R): rejected order

F9����8����3 Account Confirm summary: matched order summary by order type

Term explanation:

- VOLUME – AVG PRICE: matched volume with average matched price - AMOUNT: matched value (stock quantity X matched price) - COMMISSION + VAT: transaction fee + VAT - NET: settlement value (after adding/eliminating transaction fee)

o Amount to send if buy trade o Amount to receive if sell trade

- MKT_AVG: average matched price on the market F9����9: Credit balance and purchasing:

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1. PP (Purchasing Power) = EE / IM 2. IM (Initial Margin) = account margin rate 3. EE (Excess Equity) = EQUITY - MARGIN_REQUIREMENT = Equity - MR - BuyMR - SellMR Equity = ASSET – LIABILITY + AP + AP_T1 + AP_T2 = CashBalance + LMV + Collateral - Debt - SMV + AP + AP_T1 + AP_T2 4. LMV (Long Market Value) = actual_vol x mark_price 5. SMV (Short Market Value) = lending_vol x mark_price 6. MR (Margin Requirement) = SUM(LMV x TodayMargin) + SUM(SMV x TodayMargin) + Collateral 7. BuyMR = margin required for unmatch buy transaction = ((order_vol x order_price x TodayMargin)

+ commission) 8. SellMR = margin required for unmatch sell lending transaction = ((lending_order_vol x order_price x

TodayMargin) + commission) 9. BuyUnmatch = amount for unmatch buy transaction = ((order_vol x order_price) + commission) 10. SellUnmatch = amount for unmatch sell lending transaction = ((lending_order_vol x order_price) +

commission) 11. AR_T1 = amount will be paid on T+1 (tomorrow) 12. AR_T2 = amount will be paid on T+2 (day after tomorrow) 13. AR = amount will be paid on T+3 (two days after tomorrow) 14. AP_T1 = amount will be received on T+1 (tomorrow) 15. AP_T2 = amount will be received on T+2 (day after tomorrow) 16. AP = amount will be received on T+3 (two days after tomorrow) 17. CashBalance (for MarginT3) = cash - AR - AR_T1 - AR_T2 be zero if CashBalance < 0 18. CashBalance (for MarginT1) = cash be zero if CashBalance < 0 19. Debt (for Margin T3) = ABS(cash - AR - AR_T1 - AR_T2) be zero if (cash - AR - AR_T1 - AR_T2) >

0 20. Debt (for Margin T) = ABS(cash) be zero if cash > 0 21. Collateral = cus_collateral + stk_collateral

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22. stk_collateral = actual_vol x mark_price x PercentPledge cus_collateral = Dividend Amount – XD (From Xdate – Company Paydate(Before 1 day)) 23. AvailablePP = maximum purchasing power which can available = CreditLimit + CashBalance - Debt

- BuyUnmatch - SellUnmatch 24. BuyCr = available credit can be use = Minimum( PP, AvailablePP ) 25. Cash Withdraw = available cash can be withdraw = Minimum (CashBalance - Debt - BuyUnmatch -

SellUnmatch, EE) if Minimum (CashBalance - Debt - BuyUnmatch - SellUnmatch, EE) > 0 26. ASSET = CashBalance + LMV + Collateral+ AP + AP_T1 + AP_T2 27. LIABILITY = Debt + SMV 28. CALL_MARGIN = amount required for maintenance margin level = (LMV x call_LMV) + (SMV x

call_SMV) 29. CALL_FORCE = amount required for force sell level = (LMV x sell_LMV) + (SMV x sell_SMV) 30. SHORT CALL = shortage call amount = Equity - CALL_MARGIN 31. SHORT FORCE = shortage force amount = Equity - CALL_FORCE 32. ACTION = "Call Force Sell" if ((Equity - CALL_MARGIN) < 0.0) && ((Equity - CALL_FORCE) <

0.0))) = "Call Margin" if ((Equity - CALL_MARGIN) < 0.0)

F10: MARKET INDICATORS Detailed information on VN-Index/HASTC-Index includ ing value, volume, highest, lowest time, rate %... This function enables us important indexes of VN-Index and HASTC – Index

Market Indicators : 3 menu screens Important indexes of VN-Index: HOSTC Important indexes of HASTC-Index: HASTC Important indexes of UPCOM-Index: OTC Menu screen 1 (HOSTC)

HOSTC/HASTC/UPCOM

HOSE’s total transaction volume

HOSE’s total transaction value

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Menu screen 2 (HASTC):

Menu screen 3 (OTC):

HASTC’s total transaction volume

HASTC’s total transaction value

UPCOM’s total transaction volume

UPCOM’s total transaction value

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Term explanation

- VNINDEX: VN-Index - HASTC: HASTC-Index - HIGH: highest index - LOW: lowest index - UP: up securities quantity - DOWN: down securities quantity - UNCHG: unchanged securities quantity - VOLUME: successfully matched stock quantity - VALUE: successfully matched stock value - MAIN: matching transaction - ODD:odd-lot transaction - BIG: big-lot transaction - FOREIGN: foreigners’ transaction

F11: STOCK ACTIVE Detailed information on each stock including matche d price, deal quanlity, bid/offer quantity, average bid/offer price, bid/offer credit at differ ent prices after the market closes... Stock Active: 2 different menu screens, press Insert to move between pages STOCK ACTIVE (menu screen 1)

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Input ticker � enter

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Market all matched buy volume by price

Deal

Foreign investors’ remaining room

Foreign investors’ buy room

Market all stock bid/offer value

Total market all matched bid/offer volume

Average bid/offer price

Equivalent percentage

Highest/lowest matched price within 5 latest transaction days

Average matched volume of 5 latest transaction days

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Term explanation:

- EXPECT: price with max matched volume

- LAST: latest matched price - PAR: currency unit - PRIOR: - OPEN #1: opening price - OPEN #2: Closing price - HIGH:highest price - LOW:lowest price - CEIL: ceiling price - FLOOR: floor price - AVG: average price - LOT: stock quantity/lot - BIG_LOT: big-lot transacton - ODD_LOT: odd-lot transaction

The stock’s 5 latest matched transactions

Total matches volume

Total matched value

Total Deal

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STOCK ACTIVE (menu screen 2)

The difference between 2 menu screens is menu screen 2 has no equivalent deal to each matched price. This screen has TOTAL EXE – Total bid/offer volume by price.

Total bid/offer volume by price

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F12: BEST PRICE (BEST BID/OFFER PRICE) Enabling you to watch many securities on HOSE and H ASC at the same time as a mini update information board. F12 has 10 pages with 22 stocks/ page. You can watch 220 stocks via Page up/ Page Down. You can create your own securities board by pressing F12 and input stock in the column “Stock”.

A row of best bid/offer price with equivalent volume is displayed in this part. F12 can be co-ordinated with other functions like F2, F8, F9 and order funtion to enable you to check account, order and watch securities price on the market as well. SHIFT + F1: HISTORY MARKET (SECURITIES PRICE HISTOR Y) Detailed information on each stock’s market all tra nsaction value, volume and price Shift+F1 and input stock, you can get the stock’s price in the privious transaction days. To move to the next page, press Page up, Page down or click the symbol at top right corner of the screen.

Input ticker, enter

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Term explanation:

- DATE ; trading date - HIGH: highest matced price - LOW: lowest matched price - OPEN: opening price - LAST: closing price - CHANGE: price change comparing with reference price - %CHANGE: % price change comparing reference price - AVERAGE: average matced price - VOLUME: total matched volume - VALUE: total matched value

SHIFT + F4: TOP BID/OFFER STOCK Securities are sorted by the market’s bid/offer tre nd (buy or sell is superior and %) Shift+F4 enables you to know stocks with % highest buy volume (the upper half-screen) and with % highest sell volume (the below one) in descending rank.

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CTRL + F5: MARKET ALL TRADE • The upper part: detailed information on each stock’ s 3 best bid/offer price; average

price, matched price, transaction volume and value . • The below part: market all latest matched transacti ons

Ctrl+F5 enables you watch market all latest matched transactions (on HOSE/HASTC/UPCOM).

CTRL +F6: INDEX / STOCK GRAPH Matched volume graph at spreads with rightaway data This function enables you to watch matched volume at equivalent prices by actual time Press Ctrl + F6, input stock

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Term explanation:

- Ceil: ceiling price - Floor: floor price - OPEN #1: opening price - OPEN #2: closing price - High:highest matched price - Low: lowest matched price - Avg: average price - PRIOR reference price - LastSale: last price - CHG: price change - % CHG: % price change - Mdeal: matched deal quantity - MVOL: matched volume - MVAL: matched volume

Input ticker, Enter

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ALT + F1: HOT KEY (CREAT HOT KEY) Enabling you to create hot keys for active stocks

ALT + F5: CANDLE STICK GRAPH Viewing securities price on the graph and some impo rtant indicators in Technic Analysis such as MACD, RSI, Stochastics, Moving Avg. Press Alt + F5 and input ticker

ALT + F8: STOCK QUOTES

Input abbreviation Input ticker

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Viewing securities price board on the order screen of Smart Trading

Click “Lock Symbol”, we have the below window:

HOSTC/HASTC/UPCOM

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Select stock and click OK, we have a new price board with selected securiries. Term explanation:

- TOTAL MARKET: Total market transaction value (HOSTC/HASTC/UPCOM) - BID: 3 best bid price with equivalent volume - OFFER: 3 best offer price with equivalent volume - Scroll Time: scroll circle of price board - Lock Symbol: fixed selection of securities - Scroll: automotic scroll price board - Lock Scroll: fixing price board

Note: - 1 price board is defaulted as 20 stocks. If the quantity of stocks are fewer 20, remaining stocks

will be displayed under selected stocks on the same screen. - You can change scroll time by click Scroll Time and input any time (unit: second)

Select ticker and click OK

Stocks sorted from left to right

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On this screen you can see a mini price board and bid/offer order as well.

Term explanation:

- M: S - Market Session (Start Maket) - M: P - Market Preopen: session 1 - M: O - Market Open: session 2 - M: A - Call Market: session 3 - M: R - Run off - M: C - Market Close

INSTALLATION AND TECHNICAL SUPPORT - Visit SSI Support for general assistance: http://support.ssi.com.vn

- Or contact: o Southern area:

� Head-Office: (08) 3824 2897 (Ext: 1603 or 1919) � Nguyen Cong Tru Branch: (08)3821 8567 (Ext: 163) � Vung Tau Branch: (064)352 1906 (Ext: 120)

o Northern area: � Ha Noi Branch: (04) 3936 6321 (Ext: 199 or 274) � Tran Binh Trong Branch: (04) 3942 6718 (Ext: 83) � Hai Phong Branch: (031) 356 9123 (Ext: 141)