onsite and remote london it support
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In fact, having a good IT infrastructure running through the fabric of your company can be the difference between success and failure More information to visit this website : http://www.perpetualit.co.ukTRANSCRIPT
Has over 15 years experience providing cost effective IT solutions for businesses
Http://www.perpetualit.co.uk
WELCOME TO IT SUPPORT LONDON
In today’s competitive business world – IT is king!
In fact, having a good IT infrastructure running through the fabric of your company can be the difference between success and failure.
We understand time is money. We appreciate the need to have your essential business processes to be working at their optimum level all the
time. We know how important it is to have all your IT services running as efficiently and quickly. We recognise how vital it is to have IT support
and technical proficiency immediately. We value your IT support requirements and how it leads to increased productivity.
Let us help you
realize the benefits of
being in a cloud.
The flexibility to
enable you to work
everywhere.
Let us become your IT
department.
What would you do?
Let us help.
IT Cloud Solutions
Desktop Virtualisation
Managed IT Services
Disaster Recovery
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Our mission is to deliver high-quality technology solutions that enable
companies to meet their business goals more effectively.
Our service combines technical expertise with practical business sense and experience to create high quality,
integrated solutions.
What makes us different is that we aim to develop genuine partnerships with our customers. We strive
to understand their business priorities, take ownership of projects and provide expert, independent advice to
deliver optimum solutions.
Our customers choose us because of:
our expertise – we are able to offer all elements of a complete ICT service.
our people – are a dedicated team of fully qualified service desk engineers, supported by highly qualified Field Engineers.
our ownership – we want our customers business to thrive and grow and we are here to help make that happen
our flexibility – engineers site visits are scheduled to the convenience of our customers and not the other way round.
our personal service – we like to think of ourselves as the IT support department for each individual customer, not a
separate entity.
About Us
Our mission
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Our Services
Our responsive helpdesk, accessed via a
telephone support helpline, offers a single point
of contact for our friendly and experienced
IT hardware and software support engineers. We
are Microsoft Certified Partners, Networking
Solutions and Small Business Specialists.
IT Services UK
Disaster Recovery
Managed IT Services
IT Cloud Solutions
Desktop Virtual
Software Solutions
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Meet The Team
Kym Saunders
Service Delivery Manager
Donal Ward
Director
Colin Robertson
Senior Technician
Nick Day
Managing Director
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Nick Day
Nick is one of our two directors. He is responsible for the future direction of the company, generating new business and retaining the current high standards our customers have come to expect. With over a decade of experience in supporting our clients byachieving transformational changes in the way they manage their IT requirements, Nick believes in developing and offering innovative solutions to support the needs of our existing customers, and our future clients.
“Not only do we provide great IT support but we forge important bonds with our clients. This is the part of the job I enjoy the most. It gives me a sense of accomplishment to know that we’re helping to push other businesses forward as well as our own”
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Donal Ward
Donal is responsible for the development of monitoring programs which ensure that all of our customers’ IT needs are addressed promptly and proactively, and ensuring that all technical work generated meets the company’s procedures and standards of quality. Donal drives the continuous improvement of our company’s existing technologies while also supporting the development of new technology and product innovations.
“Making technology work for the benefit of our customers”
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Kym Saunders
Kym runs our customer service helpdesk and co-ordinates our team of on call technicians. She ensures that the correct priorities are allocated to issues which arise and that resources are scheduled accordingly. Kyms previous role as a Global IT Contract and Service Manager (with responsibilty for Global Operations) for some of the worlds largest Blue Chip multinationals has equipped her with the skills needed to ensure that our clients receive ‘A’ grade service at all times.
Kym is also a qualified Yoga Teacher and regularly takes retreats in India and Europe.“The dynamic environment, and changing daily challenges mean that every day is different. I love the feeling of achievement when we proactively ensure that our customers are aware of potential issues before they happen. Exemplary Customer Service is at the heart of what we do”.
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Colin Robertson
Kym runs our customer service helpdesk and co-ordinates our team of on call technicians. She ensures that the correct priorities are allocated to issues which arise and that resources are scheduled accordingly. Kyms previous role as a Global IT Contract and Service Manager (with responsibilty for Global Operations) for some of the worlds largest Blue Chip multinationals has equipped her with the skills needed to ensure that our clients receive ‘A’ grade service at all times.
Kym is also a qualified Yoga Teacher and regularly takes retreats in India and Europe.“The dynamic environment, and changing daily challenges mean that every day is different. I love the feeling of achievement when we proactively ensure that our customers are aware of potential issues before they happen. Exemplary Customer Service is at the heart of what we do”.
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Donal Ward
Director
Background
CEO, Sosiamilk
CEO, UrbanSosial
Web Manager
2010 - Recent
2005 – 2008
89 Klout Rank
www.perpetualit.co.uk Personal Web
Personal Team
2008 - 2010
Social Skill
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Customer
TESTIMONIALS
Testimonials
“In my opinion, what sets Perpetual IT apart from
other IT companies is their ability to explain the
complexities of everything that goes on ‘behind the
scenes’.' Sylvana Young, COO, Young London.”
“Perpetual IT always keep you appraised of what is
going on'. Linda Beadle, Practice Manager, Cranley
Clinic.” Customer
TESTIMONIALS
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
Connected with Us
https://www.facebook.com/PerpetualIT
http://www.youtube.com/PerpetualITLtd
+(44) 20 8684 8683
+(44) 20 8684 8683
www.perpetualit.co.uk
Get in touch Telephone :0208 684 8683 Email : [email protected] Address : Perpetual IT, Grosvenor House, 160 Gillett Road, Thornton Heath, CR7 8SN
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
https://twitter.com/@perpetualitltd
THANK YOU See you in the next Presentation
www.perpetualit.co.uk | +(44) 20 8684 8683 | [email protected]
PERPETUAL IT