NMC METRICS COMMITTEEJUNE 2018

CONFIRMED

CONFIRMED MINUTESJUNE 19, 2018

LONDON, UNITED KINGDOM

These minutes are not final until confirmed by the Committee in writing or by vote at a subsequent meeting. Information herein does not constitute a communication or recommendation from the Committee and shall not be considered as such by any agency.

TUESDAY, JUNE 19, 2018

1.0 OPENING COMMENTS

1.1 Call to Order / Quorum Check

The Nadcap Management Council (NMC) Metrics Committee was called to order at 11:30 a.m., 19-Jun-2018.

The meeting was restricted to Committee members as well as NMC members and invited guests.

A quorum was established with the following representatives in attendance:

Subscriber Members/Participants Present (* Indicates Voting Member)

NAME COMPANY NAME

* Latch Anguelov SAFRAN* Tomohiko Ashikaga Mitsubishi Heavy Industries* Pascal Blondet Airbus Commercial Aircraft* Richard Blyth Rolls Royce Chairperson* Craig Bowden BAE Systems – Air & Information (UK)* David Calderwood BAE Systems – Air & Information (UK)* Jeff Cerre Textron Aviation* David Cianfrini BAE Systems Inc.* Russ Cole Northrop Grumman* Steve Dix Eaton Aerospace Group* Troy D. Grimm Spirit AeroSystems* Michel Jacquaniello Zodiac Aerospace* Ralph Kropp MTU Aero Engines* Jeff Lott The Boeing Company* Scott Maitland UTC Aerospace (Goodrich)* Robin McGuckin Bombardier* Roger Merriman Textron Aviation* Steven Meyer Spirit AeroSystems* John Pfeiffer GE Aviation* Fabrizio Quadrini Leonardo Helicopters* Per Rehndell GKN Aerospace Sweden AB * Michael B. Roberts Gulfstream* Norberto Roiz Airbus Defence and Space* Victor Schonberger Israel Aerospace Industries* Lindsey Shaw Raytheon Vice Chairperson

Other Members/Participants Present (* Indicates Voting Member)

* Johanna Lisa Continental Heat Treating/Quality Heat Treating

* Tammi Schubert Helicomb International, Inc.* Christopher Webb PCC Structurals Inc.* Wilfried Weber PFW Aerospace GmbH

NMC METRICS COMMITTEEJUNE 2018

CONFIRMED

* Gary White Orbit Industries, Inc.

PRI Staff Present

Mark AubeleScott KlavonJimBob

LewisLizewski

Glenn ShultzJon Steffey

1.2 Safety Information was reviewed.

1.3 Code of Ethics, Anti-Trust & Conflict of Interest was reviewed by Richard Blyth.

1.4 The NMC Metrics Meeting Agenda was reviewed.

1.5 Approval of Previous Meeting Minutes

The previous meeting minutes were approved. Motion made by Russ Cole and seconded by Craig Bowden to approve the minutes from 20-Feb-2018 as written. Motion passed unanimously.

2.0 REVIEW METRICS COMMITTEE CHARTER, CURRENT MEMBERSHIP STATUS

The attached NMC Metrics Committee Charter was reviewed.

3.0 RAIL

The attached Rolling Action Item List (RAIL) was reviewed. There were currently only five open action items: MCA-81, MCA-84, MCA-86, MCA-88, and MCA-89. MCA-86, MCA-88, and MCA-89 were closed during this meeting.

4.0 REVIEW NMC/BOARD OF DIRECTOR’S (BOD) METRICS

The attached BoD Metrics were reviewed. All metrics are “green”.

Also, the NMC Document Ballot Participation metric was reviewed. Participation on letter/approval ballots decreased from 53% last meeting to 52% this meeting while affirmation/confirmation ballot participation increased from 39% last meeting to 41% this meeting. This metric will be discontinued after this meeting.

NMC METRICS COMMITTEEJUNE 2018

CONFIRMED

5.0 TASK GROUP METRICS SUMMARY REVIEW [MCA-64]

Richard Blyth reported that he and Glenn Shultz have been continually reviewing the monthly task group metrics.

There were no major or repeated issues detected in the last four months. Richard and Glenn will continue to review the task group metrics monthly and request explanations for any red metrics. Metrics and summaries are located in eAuditNet under the Metrics application and in the NMC Work Area.

6.0 REVIEW SUBSCRIBER ACCREDITATION METRICS

The attached Subscriber Accreditation Committee (SAC) Metrics were reviewed. The SAC metrics were all green.

ACTION ITEM: Connie Hess will change “Supplier Merit” to just “Merit” in the Subscriber Accreditation Committee (SAC) metrics. (Due Date: 19-Jun-2018)

7.0 CURRENT METRICS REVIEW AND POTENTIAL NEW METRICS FOR 2018 UPDATE [MCA-81]

Richard Blyth presented an update on the equitable participation metric that will be piloted through 2018. The metric includes letter ballot participation, auditor interview participation, and observation audit participation for both the NMC and task group members. Previously the committee agreed that since this is a participation metric we should consider all participation as well as including all subscribers in the metrics even those that have not appointed an NMC member. However, at this meeting it was decided to not include subscribers in the metrics that do not have a voting member. It was suggested that we begin trending this data as soon as we have sufficient data to do so.

The sub-team is also developing a quality metric through 2018 that is based on non-sustaining NCRs. The sub-team proposed that the metric be a ratio of total non-sustaining NCRs per total major NCRs. The Metrics Committee suggested that this metric should be a ratio of non-sustaining NCRs per audit or other basis to avoid the appearance of improvement due to an increase in major NCRs with no decrease in non-sustaining NCRs. Richard Blyth and Glenn Shultz agreed to create some instruction to help subscribers to find audits to observe in an effort to increase observation audit participation based on the proposals on slide #10.

ACTION ITEM: Glenn Shultz begin trending the equitable participation metric data as soon as there is sufficient data to do so. (Due Date: 30-Oct-2018)

NMC METRICS COMMITTEEJUNE 2018

CONFIRMED

ACTION ITEM: Glenn Shultz will not include subscribers that do not have voting members in the equitable participation metrics (Due Date: 30-Oct-2018)

ACTION ITEM: The Equitable Participation Metric Team will reconsider the basis of the quality metric to avoid the appearance of improvement due to an increase in major NCRs with no decrease in non-sustaining NCRs. This could be non-sustaining NCRs per audit. (Due Date: 30-Oct-2018)

ACTION ITEM: Glenn Shultz and Richard Blyth will develop a presentation to help subscribers find audits to observe. This will include general audits and targeted audits. (Due Date: 30-Oct-2018)

8.0 NADCAP EFFECTIVENESS & CUSTOMER SATISFACTION 2017 SURVEY UPDATE [MCA-84]

No update was presented at this meeting.

9.0 NADCAP UPDATE

The team reviewed Scott Klavon’s Nadcap Update presentation.

10.0 NEW BUSINESS REVIEW

No new business was raised.

11.0 NEW ACTION ITEMS

New action items were reviewed and will be added to the RAIL.

12.0 MEETING FACILITATION FEEDBACK

There were no suggestions to improve the meeting.

13.0 ADJOURNMENT – 19-JUN-2018

Meeting was adjourned at 1:00 pm (motion by Jeff Cerre and seconded by Roger Merriman).

Minutes Prepared by: Glenn Shultz gshultz@p-r-i.org

***** For PRI Staff use only: ******

Are procedural/form changes required based on changes/actions approved during this meeting? (select one)

YES* ☐ NO ☒

*If yes, the following information is required:Documents requiring revision: Who is responsible: Due date:

NMC METRICS COMMITTEEJUNE 2018

CONFIRMED