DON’T CHANGE MY MINDSET I AM NOT THAT OPENNick BarcetAlexis Monville

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Nick BARCET Alexis MONVILLE

Director,Openstack Product Management

Director,Improvement & DisseminationRed HatCloud Innovation Practice

@nijaba @alexismonville

@nijaba @alexismonville

HAVE YOU HEARD ABOUT DEVOPS?

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Developers Operators

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Developers Operators

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Developers Operators

CHANGE STABILITY

Timeline

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‘09 Velocity 2009Alspaw & Hamond talk10 deployments a day at Flickr

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Timeline

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‘09 Velocity 2009Alspaw & Hamond talk10 deployments a day at Flickr

‘15 Openstack Summit

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Timeline

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‘01 ‘15‘09Agile Manifesto

Timeline

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‘01 ‘15‘09Agile Manifesto‘96 eXtremeProgramming

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Developers Operators

CHANGE STABILITY

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Developers Operators

CHANGE STABILITY

CULTURE

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Organizations are more like this?

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Or like this?

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Product

Proposing a radical collaboration model will not help

START WHERE THEY ARE!

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Identify the value flow

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Vision

Stakeholders need to understand the global vision that will guide our decisions● ambitious enough● showing the value for the stakeholders● connected to reality

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The Director The Coach

Organize collaboration

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Organize collaboration

Who are my customers?Who are my providers?What defines the services/products that we provide?

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For each provider

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Product Owner

Coach

Product Owner mission

Imagine that you are a PO at Amazon for a given functionality

Listen

Propose

Gather all stakeholders (customer and provider)

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Product Owner mission

Output is ● a shared definition of your product, ● a shared understanding of the personas,● a backlog of prioritized features, ● a definition of your interfaces in the value

flow, ● and a definition of your metrics that enable

[show|charge]back

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DON’T CHANGE MY MINDSETI AM NOT THAT OPEN

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FIRST THEY IGNORE YOU,

THEN THEY LAUGH AT YOU,

THEN THEY FIGHT YOU,

THEN YOU WIN.Mahatma Gandhi

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Understand your world

passive resistance

derision resistance

active resistance

change agent

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All characters appearing in this work are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.

Of course….31 @nijaba @alexismonville

This is Henry

Joe joins your meetings without actively participating… and accept the decisions without enforcing them…

He is...

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This is Beth

She is looking for each possible loopholes… She is giving counter examples... She highlights how the change cannot apply to her work.... She warns about the risks for the whole organization…

She is...

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This is Bob

He is taking people apart to make fun of what is being said… He finishes your sentences… He sends email to the group with dilbert cartoons… He is outwardly positive...

He is...

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This is Johanna

She wants to understand your goal… She is asking questions about the current situation… She is proposing her support… She offers solutions to problems...

She is...

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People do change...

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CREATE THE CONDITIONS

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Passive

Pair them with change agent…Coach a change agent on how to show results...

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Derision

Give her/him the responsibility to communicate about the team progressCoach personally on the objectives and how this could be an opportunity for her/him

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Active

Give her/him the responsibility for risk analysis and project retrospectives*Offer her/him a way to express his discontent and propose mitigation strategies

*make her/him apply 6 thinking hats retrospective or pick another one from http://retrospectivewiki.org/index.php?title=6_Thinking_Hats_Retrospective

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Change agent

That’s who you start with…(S)He could be your Product Owner!

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LET’S START THE JOURNEY!

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There is always a way

It’s only a matter of state of mind.

Resistance is part of the game and provides the feedback that we need for the journey.

It’s our role to adapt to these signals.

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THANK YOUNick Barcet

Alexis Monville@nijaba@alexismonville

THANK YOU

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