__________________________________“Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI) Page 1 of 19

OpenText Accessibility Conformance Report Revised Section 508 Edition

VPAT® Version 2.3 (Revised) – April 2020

Name of Product/Version: OpenText RightFax 20.2 FaxUtil and FaxUtil Web

Product Description: RightFax FaxUtil Web is an application for creating, sending, receiving, and managing faxes from a user’s desktop computer.

Report Date: April 2020

Contact Information: info@opentext.com

Notes:

Evaluation Methods Used: RightFax FaxUtil Web has been tested extensively with the NVDA screen reader.

Applicable Standards/Guidelines

Page 2 of 19

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In ReportWeb Content Accessibility Guidelines 2.0 Level A (Yes)

Level AA (Yes) Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22,2018

(Yes)

TermsThe terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.

• Partially Supports: Some functionality of the product does not meet the criterion.• Does Not Support: The majority of product functionality does not meet the criterion.• Not Applicable: The criterion is not relevant to the product.• Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 ReportTables 1 and 2 also document conformance with:

• Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing• Chapter 6 – 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Page 3 of 19

Table 1: Success Criteria, Level ANotes:

Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Supports the accessibility features provided by the operating system used, including StickyKeys, FilterKeys, mouseKeys and High Contrast. Electronic Docs: Software: Supports the accessibility features provided by the operating system used, including StickyKeys, FilterKeys, mouseKeys and High Contrast. Authoring Tool:

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Not Applicable Electronic Docs: Software: Not Applicable Authoring Tool:

Web: Does not disrupt or disable any accessibility features of the operating system. Electronic Docs: Software: Does not disrupt or disable any accessibility features of the operating system. Authoring Tool:

1.2.2 Captions (Prerecorded) (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Not Applicable Electronic Docs: Software: Not Applicable Authoring Tool:

Web: Does not disrupt or disable any accessibility features of the operating system. Electronic Docs: Software: Does not disrupt or disable any accessibility features of the operating system. Authoring Tool:

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports

Authoring Tool:

Web: Does not disrupt or disable any accessibility features of the operating system. Electronic Docs: Software: Does not disrupt or disable any accessibility features of the operating system. Authoring Tool:

1.3.1 Info and Relationships (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)

Web: Supports Electronic Docs: Software: Authoring Tool:

Web: All readable text is available to assistive technology. Auditory cues are not included. Electronic Docs:

Page 4 of 19

Criteria Conformance Level Remarks and Explanations• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Software: All readable text is available to assistive technology. Auditory cues are not included. Authoring Tool:

1.3.2 Meaningful Sequence (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Product is designed to provide correct reading sequence. Electronic Docs: Software: Product is designed to provide correct reading sequence. Authoring Tool:

1.3.3 Sensory Characteristics (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: All graphical content includes alternative text that is accessible to assistive technology. Electronic Docs: Software: All graphical content includes alternative text that is accessible to assistive technology. Authoring Tool:

1.4.1 Use of Color (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: The use of color is combined with text alternatives. Electronic Docs: Software: The use of color is combined with text alternatives. Authoring Tool:

1.4.2 Audio Control (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Not Applicable Electronic Docs: Software: Not Applicable Authoring Tool:

Web: Product does not include audio that plays automatically for more than 3 seconds Electronic Docs: Software: Product does not include audio that plays automatically for more than 3 seconds. Authoring Tool:

2.1.1 Keyboard (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports

Authoring Tool:

Web: All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes. Electronic Docs: Software: All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes. Authoring Tool:

Page 5 of 19

Criteria Conformance Level Remarks and Explanations

2.1.2 No Keyboard Trap (Level A) Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Focus can be moved away from components using only a keyboard interface, and standard exit methods are supported. Electronic Docs: Software: Focus can be moved away from components using only a keyboard interface, and standard exit methods are supported. Authoring Tool:

2.2.1 Timing Adjustable (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Not Applicable Electronic Docs: Software: Not Applicable Authoring Tool:

Web: Time limit is not set by the content. Electronic Docs: Software: Time limit is not set by the content. Authoring Tool:

2.2.2 Pause, Stop, Hide (Level A)Also applies to:

•Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Not Applicable Electronic Docs: Software: Not Applicable Authoring Tool:

Web: Moving, blinking, scrolling, and auto updating are not features of the product. Electronic Docs: Software: Moving, blinking, scrolling, and auto updating are not features of the product. Authoring Tool:

2.3.1 Three Flashes or Below Threshold (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Product does not contain anything that flashes. Electronic Docs: Software: Product does not contain anything that flashes. Authoring Tool:

2.4.1 Bypass Blocks (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Not Applicable Electronic Docs: Authoring Tool:

Web: Blocks of content are not repeated on multiple web pages Electronic Docs: Authoring Tool:

2.4.2 Page Titled (Level A)Also applies to:

Web: Supports Electronic Docs:

Web: Pages have titles that describe topic or purpose. Electronic Docs:

Page 6 of 19

Criteria Conformance Level Remarks and ExplanationsRevised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Software: Authoring Tool:

Software: Authoring Tool:

2.4.3 Focus Order (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Focus order is consistent with logical reading order. Electronic Docs: Software: Focus order is consistent with logical reading order. Authoring Tool:

2.4.4 Link Purpose (In Context) (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Product provides text to identify the purpose of any links. Electronic Docs: Software: Product provides text to identify the purpose of any links. Authoring Tool:

3.1.1 Language of Page (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports

Authoring Tool:

Web: The following languages are supported if the browser supports the language:• English• Arabic• French• French Canadian• German• Korean• Italian• Japanese• Portuguese• Russian• Simplified Chinese• Spanish• Turkish

Page 7 of 19

Criteria Conformance Level Remarks and Explanations

Electronic Docs: Software: The following languages are supported if the browser supports the language:• English• Arabic• French• French Canadian• German• Korean• Italian• Japanese• Portuguese• Russian• Simplified Chinese• Spanish• Turkish

Authoring Tool:

3.2.1 On Focus (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: When any component receives focus, it does not initiate a change of context. Electronic Docs: Software: When any component receives focus, it does not initiate a change of context. Authoring Tool:

3.2.2 On Input (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Changing the setting of any user interface component does not automatically cause a change of context. Electronic Docs:

Page 8 of 19

Criteria Conformance Level Remarks and ExplanationsSoftware: Changing the setting of any user interface component does not automatically cause a change of context. Authoring Tool:

3.3.1 Error Identification (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports

Authoring Tool:

Web: If an input error is detected, the error is described to the user in text that is available to assistive technology. Electronic Docs: Software: If an input error is detected, the error is described to the user in text that is available to assistive technology. Authoring Tool:

3.3.2 Labels or Instructions (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Labels or instructions are provided when content requires user input. Electronic Docs: Software: Labels or instructions are provided when content requires user input. Authoring Tool:

4.1.1 Parsing (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and IDs are unique. Electronic Docs: Software: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and IDs are unique. Authoring Tool:

4.1.2 Name, Role, Value (Level A)Also applies to: Revised Section 508

• 501 (Web)(Software)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: For all user interface components, the name and role can be programmatically determined. Electronic Docs:

Page 9 of 19

Criteria Conformance Level Remarks and Explanations• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Software: For all user interface components, the name and role can be programmatically determined. Authoring Tool:

Table 2: Success Criteria, Level AANotes:

Criteria Conformance Level Remarks and Explanations1.2.4 Captions (Live) (Level AA)

Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Not Applicable Electronic Docs: Software: Not Applicable Authoring Tool:

Web: Product does not include live audio content. Electronic Docs: Software: Product does not include live audio content. Authoring Tool:

1.2.5 Audio Description (Prerecorded) (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Not Applicable Electronic Docs: Software: Not Applicable Authoring Tool:

Web: Product does not include pre-recorded video. Electronic Docs: Software: Product does not include pre-recorded video. Authoring Tool:

1.4.3 Contrast (Minimum) (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Default font is open source OpenTextSans_W_Rg. Color hues and saturation do not affect viewing. Electronic Docs: Software: The visual presentation of text and images of text has a contrast ratio of at least 4.5:1 Authoring Tool:

1.4.4 Resize text (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Not supported

Authoring Tool:

Web: Deafult is open source OpenTextSans_W_Rg Electronic Docs: Software: Text cannot be resized without assistive technology up to 200 percent. Authoring Tool:

Page 10 of 19

Criteria Conformance Level Remarks and Explanations

1.4.5 Images of Text (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Partially Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Faxes are presented as images. To enable full text accessibility of the content of faxes, the fax server can be configured to convert faxes to text with optical character recognition. Electronic Docs: Software: Faxes are presented as images. To enable full text accessibility of the content of faxes, the fax server can be configured to convert faxes to text with optical character recognition. Authoring Tool:

2.4.5 Multiple Ways (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports Electronic Docs: Authoring Tool:

Web: Product contains a link to the home page that serves as a site map. Electronic Docs: Authoring Tool:

2.4.6 Headings and Labels (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Headings and labels describe topic or purpose. Electronic Docs: Software: Headings and labels describe topic or purpose. Authoring Tool:

2.4.7 Focus Visible (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Keyboard focus is visible for all user interface elements. Electronic Docs: Software: Keyboard focus is visible for all user interface elements. Authoring Tool:

3.1.2 Language of Parts (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Does Not Support Electronic Docs: Software: Authoring Tool:

Web: Does not support multiple languages for user agents. Electronic Docs: Software: Authoring Tool:

Page 11 of 19

Criteria Conformance Level Remarks and Explanations3.2.3 Consistent Navigation (Level AA)

Also applies to: Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports Electronic Docs: Authoring Tool:

Web: Navigational mechanisms that repeat occur in the same relative order. Electronic Docs: Authoring Tool:

3.2.4 Consistent Identification (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software• 504.2 (Authoring Tool)• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports Electronic Docs: Authoring Tool:

Web: Components that have the same functionality are identified consistently throughout the product. Electronic Docs: Authoring Tool:

3.3.3 Error Suggestion (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Upon input errors, the product provides validation hints in text that can be read by screen readers. Electronic Docs: Software: Upon input errors, the product provides validation hints in text that can be read by screen readers. Authoring Tool:

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Also applies to: Revised Section 508

• 501 (Web)(Software)• 504.2 (Authoring Tool)• 602.3 (Support Docs)

Web: Supports Electronic Docs: Software: Supports Authoring Tool:

Web: Hold for Preview must be selected, and then we meet Reversible, Checked, Confirmed. Electronic Docs: Software: Hold for Preview must be selected, and then we meet Reversible, Checked, Confirmed. Authoring Tool:

Table 3: Success Criteria, Level AAANotes: This section is Not Applicable.

Criteria Conformance Level Remarks and Explanations1.2.6 Sign Language (Prerecorded) (Level AAA)

Also applies to: Revised Section 508 – Does not apply

Web: Web:

Page 12 of 19

Criteria Conformance Level Remarks and Explanations1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

Also applies to: Revised Section 508 – Does not apply

Web: Web:

1.2.8 Media Alternative (Prerecorded) (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

1.2.9 Audio-only (Live) (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

1.4.6 Contrast Enhanced (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

1.4.7 Low or No Background Audio (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

1.4.8 Visual Presentation (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

1.4.9 Images of Text (No Exception) Control (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

2.1.3 Keyboard (No Exception) (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

2.2.3 No Timing (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

2.2.4 Interruptions (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

2.2.5 Re-authenticating (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

2.3.2 Three Flashes (Level AAA)Also applies to: Web: Web:

Page 13 of 19

Criteria Conformance Level Remarks and ExplanationsRevised Section 508 – Does not apply

2.4.8 Location (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

2.4.9 Link Purpose (Link Only) (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

2.4.10 Section Headings (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

3.1.3 Unusual Words (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

3.1.4 Abbreviations (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

3.1.5 Reading Level (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

3.1.6 Pronunciation (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

3.2.5 Change on Request (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

3.3.5 Help (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

3.3.6 Error Prevention (All) (Level AAA)Also applies to: Revised Section 508 – Does not apply

Web: Web:

Page 14 of 19

Revised Section 508 ReportNotes:

Chapter 3: Functional Performance Criteria (FPC)Notes:

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision Supported

RightFax supports the use of screen readers to access user interface information. RightFax has been tested extensively with the NVDA screen reader.

302.2 With Limited Vision Supported

RightFax supports the use of screen readers to access user interface information. RightFax has been tested extensively with the NVDA screen reader.

302.3 Without Perception of Color Supported

302.4 Without Hearing Not applicable RightFax does not require user hearing for access to any application functionality.

302.5 With Limited Hearing Not applicable302.6 Without Speech Not applicable

302.7 With Limited Manipulation SupportedRightFax works in conjunction with the accessibility features provided by the operating system.

302.8 With Limited Reach and Strength SupportedRightFax works in conjunction with the accessibility features provided by the operating system.

302.9 With Limited Language, Cognitive, and Learning Abilities Not applicable

Chapter 4: HardwareNotes: Not applicable

Page 15 of 19

Criteria Conformance Level Remarks and Explanations402 Closed Functionality Heading cell – no response required Heading cell – no response required402.1 General Heading cell – no response required Heading cell – no response required402.2 Speech-Output Enabled Heading cell – no response required Heading cell – no response required402.2.1 Information Displayed On-Screen402.2.2 Transactional Outputs402.2.3 Speech Delivery Type and Coordination402.2.4 User Control402.2.5 Braille Instructions402.3 Volume Heading cell – no response required Heading cell – no response required402.3.1 Private Listening402.3.2 Non-private Listening402.4 Characters on Display Screens402.5 Characters on Variable Message Signs403 Biometrics Heading cell – no response required Heading cell – no response required403.1 General404 Preservation of Information Provided for Accessibility Heading cell – no response required Heading cell – no response required404.1 General405 Privacy Heading cell – no response required Heading cell – no response required405.1 General406 Standard Connections Heading cell – no response required Heading cell – no response required406.1 General407 Operable Parts Heading cell – no response required Heading cell – no response required407.2 Contrast407.3 Input Controls Heading cell – no response required Heading cell – no response required407.3.1 Tactilely Discernible407.3.2 Alphabetic Keys407.3.3 Numeric Keys407.4 Key Repeat407.5 Timed Response407.6 Operation407.7 Tickets, Fare Cards, and Keycards407.8 Reach Height and Depth Heading cell – no response required Heading cell – no response required

Page 16 of 19

Criteria Conformance Level Remarks and Explanations407.8.1 Vertical Reference Plane407.8.1.1 Vertical Plane for Side Reach407.8.1.2 Vertical Plane for Forward Reach407.8.2 Side Reach407.8.2.1 Unobstructed Side Reach407.8.2.2 Obstructed Side Reach407.8.3 Forward Reach407.8.3.1 Unobstructed Forward Reach407.8.3.2 Obstructed Forward Reach407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach407.8.3.2.2 Knee and Toe Space under ICT with Obstructed ForwardReach408 Display Screens Heading cell – no response required Heading cell – no response required408.2 Visibility408.3 Flashing409 Status Indicators Heading cell – no response required Heading cell – no response required409.1 General410 Color Coding Heading cell – no response required Heading cell – no response required410.1 General411 Audible Signals Heading cell – no response required Heading cell – no response required411.1 General412 ICT with Two-Way Voice Communication Heading cell – no response required Heading cell – no response required412.2 Volume Gain Heading cell – no response required Heading cell – no response required412.2.1 Volume Gain for Wireline Telephones412.2.2 Volume Gain for Non-Wireline ICT412.3 Interference Reduction and Magnetic Coupling Heading cell – no response required Heading cell – no response required412.3.1 Wireless Handsets412.3.2 Wireline Handsets412.4 Digital Encoding of Speech412.5 Real-Time Text Functionality Reserved for future Reserved for future412.6 Caller ID412.7 Video Communication

Page 17 of 19

Criteria Conformance Level Remarks and Explanations412.8 Legacy TTY Support Heading cell – no response required Heading cell – no response required412.8.1 TTY Connectability412.8.2 Voice and Hearing Carry Over412.8.3 Signal Compatibility412.8.4 Voice Mail and Other Messaging Systems413 Closed Caption Processing Technologies Heading cell – no response required Heading cell – no response required413.1.1 Decoding and Display of Closed Captions413.1.2 Pass-Through of Closed Caption Data414 Audio Description Processing Technologies Heading cell – no response required Heading cell – no response required414.1.1 Digital Television Tuners414.1.2 Other ICT415 User Controls for Captions and Audio Descriptions Heading cell – no response required Heading cell – no response required415.1.1 Caption Controls415.1.2 Audio Description Controls

Chapter 5: SoftwareNotes:

Criteria Conformance Level Remarks and Explanations501.1 Scope – Incorporation of WCAG 2.0 AA See WCAG 2.0 section See information in WCAG 2.0 section502 Interoperability with Assistive Technology Heading cell – no response required Heading cell – no response required

502.2.1 User Control of Accessibility Features Supported

RightFax fully supports the accessibility features provided by the operating system used, including StickyKeys, FilterKeys, mouseKeys and High Contrast.

502.2.2 No Disruption of Accessibility Features SupportedRightFax does not disrupt or disable any accessibility features of the operating system.

502.3 Accessibility Services Heading cell – no response required Heading cell – no response required502.3.1 Object Information Supported502.3.2 Modification of Object Information Supported502.3.3 Row, Column, and Headers Supported

Page 18 of 19

Criteria Conformance Level Remarks and Explanations502.3.4 Values Supported502.3.5 Modification of Values Supported502.3.6 Label Relationships Supported502.3.7 Hierarchical Relationships Supported502.3.8 Text Supported502.3.9 Modification of Text Supported502.3.10 List of Actions Supported502.3.11 Actions on Objects Supported502.3.12 Focus Cursor Supported502.3.13 Modification of Focus Cursor Supported502.3.14 Event Notification Supported502.4 Platform Accessibility Features Supported503 Applications Heading cell – no response required Heading cell – no response required

503.2 User Preferences SupportedRightFax does not override system-wide color settings as identified in the operating system display properties.

503.3 Alternative User Interfaces Not applicable503.4 User Controls for Captions and Audio Description Heading cell – no response required Heading cell – no response required503.4.1 Caption Controls Not applicable503.4.2 Audio Description Controls Not applicable504 Authoring Tools Heading cell – no response required Heading cell – no response required504.2 Content Creation or Editing (if not authoring tool, enter “notapplicable”) See WCAG 2.0 section See information in WCAG 2.0 section

504.2.1 Preservation of Information Provided for Accessibility in FormatConversion Not applicable

504.2.2 PDF Export Not applicable504.3 Prompts Not applicable504.4 Templates Not applicable

Chapter 6: Support Documentation and ServicesNotes:

Page 19 of 19

Criteria Conformance Level Remarks and Explanations601.1 Scope Heading cell – no response required Heading cell – no response required602 Support Documentation Heading cell – no response required Heading cell – no response required

602.2 Accessibility and Compatibility Features Not applicableRightFax fully supports the accessibility features provided by the operating system and web browser.

602.3 Electronic Support Documentation See WCAG 2.0 section See information in WCAG 2.0 section602.4 Alternate Formats for Non-Electronic Support Documentation Not applicable603 Support Services Heading cell – no response required Heading cell – no response required603.2 Information on Accessibility and Compatibility Features Supported603.3 Accommodation of Communication Needs Supported

Legal Disclaimer (OpenText)This document is for informational purposes only. OpenText makes no warranties, expressed or implied, in this document. The information contained in this document represents the current view of OpenText Corporation on the issues discussed as of the date of publication. Because OpenText must respond to changing market conditions, it should not be interpreted to be a commitment on the part of OpenText, and OpenText cannot guarantee the accuracy of any information presented after the date of publication.