openway centron cellular lte
TRANSCRIPT
User Guide
Firmware Version 47.02.52
OpenWay® CENTRON® Cellular LTE
Module
CENTRON LTE ICM 47.02.52
Identification OpenWay® CENTRON® Cellular LTE Module User Guide 10 June 2015 TDC-1632-000
v47.02.52 Copyright © 2015 Itron, Inc. All rights reserved. Confidentiality Notice The information contained herein is proprietary and confidential and is being provided subject to the condition that (i) it be held in confidence except to
the extent required otherwise by law and (ii) it will be used only for the purposes described herein. Any third party that is given access to this information
shall be similarly bound in writing. Trademark Notice Itron is a registered trademark of Itron, Inc. All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of
their respective companies. Suggestions If you have comments or suggestions on how we may improve this documentation, send them to [email protected]. For more information about Itron or Itron products, see www.itron.com. If you have questions or comments about the software or hardware product, contact Itron Technical Support Services.
Contact Email: [email protected] Internet: support.itron.com Telephone Itron Technical Support North America: 1-877-487-6602 For technical support contact information by region, go to www.itron.com and select your country and language.
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Contents
OpenWay CENTRON Cellular LTE ................................................................................ 1
Overview .............................................................................................................................................. 1
Specifications ....................................................................................................................................... 3
System Settings for LTE Cellular Meters ............................................................................................. 4
Cellular Module Events .................................................................................................. 4
Events and Exceptions......................................................................................................................... 5
Tamper Alarms ................................................................................................................................... 12
ERT Reads .................................................................................................................... 13
ERT Data Retrieval Process .............................................................................................................. 13
ERT Reader Configurable Parameters .............................................................................................. 13
Managed ERT .................................................................................................................................... 14
Power Outage Detection and Restoration .................................................................. 15
Power Outage .................................................................................................................................... 15
Power Restoration .............................................................................................................................. 15
Meter Activation and Provisioning ............................................................................. 17
Network Setup .................................................................................................................................... 17
Activating a Cellular Meter ................................................................................................................. 17
Activating through Itron Access Web Portal ............................................................................ 18
Activating with a Service Request Email ................................................................................. 19
Network Connectivity Indicator ................................................................................... 23
Automatic Recovery ........................................................................................................................... 23
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Contents
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iv C H A P T E R 1
OpenWay CENTRON Cellular LTE
Overview This guide describes the cellular communications module integrated within the Itron OpenWay CENTRON Cellular LTE meter.
The Itron Cellular Module (ICM) with embedded intelligence supports distributed computing, firmware that can be upgraded over the air, a patented antenna, and a supercapacitor energy-storage system. This module is installed under the glass of the OpenWay CENTRON Cellular LTE meter.
The Itron Cellular Module contains the following components:
• Sierra Wireless HL7 cellular modem (LTE only) • Texas Instruments Sitara ARM Cortex-A8 processor running Linux
Antenna
ReconnectButton
OpticalPort
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• Power supply with patented supercapacitor technology, enabling last-gasp communications from the meter during power outages
Chapter 1 OpenWay CENTRON Cellular LTE
The OpenWay CENTRON Cellular LTE meter supports remote upgrades for the following firmware:
• ICM application firmware • Meter register firmware • HAN firmware • Sierra Wireless modem firmware • ERT radio firmware All OpenWay CENTRON Cellular LTE meters use a patented antenna technology that optimizes cellular signal strength and resides entirely on the ICM board and under the glass of the meter.
The following software and documentation are required for the successful installation and use of the OpenWay CENTRON meter:
• Field-Pro Meter Programming Software • OpenWay CENTRON Meter Technical Reference Guide
The OpenWay CENTRON Cellular LTE meter is fully compliant with the ANSI C12.19 and C12.22 standards for storage and transport of register data over a network, providing a secure, open-standards approach to data collection and communications with the meter. In addition, each OpenWay CENTRON Cellular LTE meter comes factory-equipped with a ZigBee radio chip to provide a built-in communications pathway to the home for data presentment, load control, and demand response. The OpenWay CENTRON Cellular LTE meter also provides robust data storage capability to support time-of-use pricing, load profile data, and other data-intensive applications, as well as the most advanced feature set available to support smart grid requirements. These features include full two-way communication, a load-limiting remote disconnect and reconnect switch, power outage detection and restoration notification, voltage monitoring, automatic tamper and theft detection, as well as the ability to reprogram the meter remotely and upload new firmware via the network.
Specifications
The OpenWay CENTRON Cellular LTE meter talks directly with the OpenWay Collection Engine through the cellular telephone public switched network.
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Specifications Temperature Ranges
• Operating: [-40°C, +85°C]
• Transmission (wireless): [-30°C, +70°C]
Humidity Range
• 0% to 95% non-condensing
Accuracy
• Meets ANSI 12.20 for accuracy class 0.5%
Supported Meter Forms without Disconnect
• Class 200: 1S, 2S, 12S, 25S
• Class 320: 2S
Supported Meter Forms with Disconnect
• Class 200: 1S, 2S, 12S, 25S
Regulatory & Industry Certifications
• FCC Part 15 Class B
• ANSI C37.90.1 – 1989: Surge Withstand Capability (SWC)
• ANSI C12.20 (Class 0.5) – 1998
• PTCRB Certified
Chapter 1 OpenWay CENTRON Cellular LTE
Hardware
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• Capacitor Storage Bank (CSB): supplies power for all functions during power outages
• Sierra Wireless HL7 cellular modem: communicates with the head-end using cellular
data network
• Internal antenna: dual band slot antenna
• Texas Instruments Sitara ARM Cortex-A8 processor with 128 MB RAM / 256 MB
Flash
• 3-Axis accelerometer for tamper detection
• Linux OS
• 900 MHz ERT receiver (optional)
Input/Output Signal
• Module power input voltage: 120–240 VAC
• Meter serial interface: 3.3V / TTL compatible asynchronous
Version and Compatibility
• OpenWay CENTRON meter hardware: OpenWay CENTRON meter, HW 3.1
Enhanced Power Supply singlephase meter device class ITRJ
• OpenWay CENTRON meter firmware: latest fully supported
• Itron Cellular Module (ICM): OpenWay CENTRON LTE cellular module
• Itron OpenWay Collection Engine version 6.1, 6.5, or 6.6
• Itron OpenWay Tools version 4.10 or higher
• Supported cellular carrier: Verizon
Integration
The ICM is integrated with the OpenWay CENTRON meter. The cellular-enabled
OpenWay CENTRON is shipped as one complete unit, ready for field deployment.
System Settings for LTE Cellular Meters To ensure successful firmware updates to OpenWay CENTRON Cellular LTE ICMs,
make the following changes in the OpenWay Collection Engine's system settings.
Go to Administration > System Settings > Job > Firmware Download and enter these
values in the following fields:
• Activate Firmware Download Response Window Delay: 10
• Activate Firmware Download Response Window Duration: 15
If the default values are used instead of those indicated above, a firmware activation will
still complete, but the Collection Engine may query the meters before the activation
finishes. If this happens, initiate a Recover Activation command or an interrogation to
update the firmware version information in the Collection Engine.
C H A P T E R 2
Cellular Module Events
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In addition to the standard ANSI events and meter events, the ICM monitors events intended to track activities specific to the communication module and its interactions with the meter and OpenWay Collection Engine. The module events are listed below.
Events and Exceptions The ICM supports a rolling First In, First Out (FIFO) communication module event log. The following table lists the events received by the OpenWay Collection Engine.
Collection Engine Event Name Available as Exception
ANSI Security Failed
Billing Data Cleared
Billing Schedule Expiration
C12.22 Deregistration Attempt
C12.22 Deregistered
CPC Communication Error
Configuration Error Detected
Critical Peak Pricing
Event Cache Overflow
Event Tamper Cleared
HAN Attribute Write
HAN Device Not Heard
HAN Device Added
HAN Device Removed
HAN Device Status Changed
HAN DRLC Data Published
HAN DRLC Delivery Failed
HAN Sub-Metering Bubble-Up Data Missing
HAN Device Joined
HAN Device Utility Enrollment Group Update
✔
✔
✔
✔
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HAN Security Profile Update Notification
HAN Diagnostic
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Cellular Module Events
Collection Engine Event Name Available as
Exception
HAN Existing DRLC Event Dropped
HAN Load Control Event Status
HAN Load Control Opt Out
HAN Message Confirmed
HAN Message Delivery Failed
HAN Message Published
HAN Meter Network Change
HAN New DRLC Event Dropped
HAN Ping Result
HAN Price Acknowledgement
HAN Price Delivery Failed
HAN Price Tier Changed
HAN Pricing Data Published
HAN Move Out
HAN RIB Meter
HAN RIB CE
HAN RIB Error
HAN Next Block Price Commit Timeout
HAN Pricing Disabled
HAN Join Flag Disabled with Unjoined Device
History Log Cleared
LAN HAN Log Reset
Load Profile Error
Low Battery Detected
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Magnetic tamper detected
Magnetic tamper cleared
Pending Reconfigure
Pending Table Activate Fail
Pending Table Clear Failed
Pending Table Full
Primary Power Down
Primary Power Up
Current Threshold Exceeded
Events and
Exceptions
Collection Engine Event Name Available as
Exception
Register Full Scale Exceeded
Reverse Rotation Detected
Self Read Occurred
Service Limiting Active Threshold Switched
Time Adjustment Failed
Time Changed
TOU Schedule Error
Vh Above Threshold
Vh Above Threshold Restored to Normal
Vh Below Threshold
Vh Below Threshold Restored to Normal
Vrms Above Threshold
Vrms Above Threshold Restored to Normal
Vrms Below Threshold
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Vrms Below Threshold Restored to Normal
ZigBee Message
Added ERT to Managed List*
Adding a 100G Meter Reading to Our Master
List*
CC1121 Part Number*
Cell Tower Changes Exceed Threshold
Cellular Connection Timeout Alarm*
Changing ERT Resting Channel*
Comm Link Failure
Delayed Reset ICM Module Alarm*
ERT 242 Transmit Failed*
ERT Camping Channel*
ERT CC1121 Manual Calibration Failed*
ERT Connection Downtime Time Exceeded
ERT HW Successfully Initialized*
ERT Master List Initialization/Creation Failed
ERT Meter Removed*
ERT Meter Stolen*
ERT Meter Tracking Failed*
Cellular Module Events
Collection Engine Event Name Available as
Exception
ERT Predictor List Time Modified*
ERT Radio Off: Freeze Proc IMC Rejected*
ERT Radio Turned Off in ERT_CFG_DATA_
TABLE*
ERT Time Set Failed
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Extreme Temperature In-Service
Extreme Temperature Shutdown
Failure To Set Meter Time*
ICM Event Log Cleared
Incoming ERT Packet CRC Error*
Meter Communication Fault
Meter Communication Re-Established
Meter Communication Status Alarm*
Meter Error Greater Than Maximum Correctable
Time Error*
Inversion Tamper
Number of 100Gs Whose Records Were Frozen*
Power Outage Detected
Power Outages Recognized By ICM*
Power Restoration Detected
Reached the MAX Number of 100G Meters
Received Invalid Time from NTP Task
Sector Changes Exceed Threshold
SMS Wakeup Received
Successfully Initialized SPI Driver*
Removal Tamper
Unsuccessful PDOID Read*
Remote Connect Success
Remote Connect Failed
Remote Connect Armed
Remote Disconnect Success
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Remote Disconnect Failed
Generic Security Event Code
Fatal Error
Events and Exceptions
Collection Engine Event Name Available as
Exception
Firmware Download Event Log Full
Meter Firmware Download Failed
Meter Firmware Download Success
Generic Event
Key Rollover Success
Load Voltage Present
Meter Reprogrammed
Network Hush Started
Pending Table Activation
Pending Table Clear
Pending Table Failure
Pending Table Header Changed
Register Firmware Upload Already Active
Register Firmware Upload Failed
Register Firmware Upload Initialization Failed
Register Firmware Upload Initiated
Register Firmware Upload Succeeded
Communication Module Firmware Upload
Already Active
Communication Module Firmware Upload Failed
Communication Module Firmware Upload
Initialization Failed
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Communication Module Firmware Upload
Initiated
Communication Module Firmware Upload
Succeeded
Signing Key Update Success
Table Written To
HAN Module Firmware Upload Already Active
HAN Module Firmware Upload Failed
HAN Module Firmware Upload Initialization
Failed
HAN Module Firmware Upload Initiated
HAN Module Firmware Upload In Progress
HAN Module Firmware Upload Succeeded
*Itron recommends that these events be set to a disabled state in the Collection Engine's configuration settings as
they are primarily diagnostic and may strain the system in some cases. If disabled in the Collection Engine, these
events may still be retrieved via the diagnostic event log using field tools. Cellular Module Events
Tamper Alarms The OpenWay CENTRON ICM uses an accelerometer to detect motion in two planes.
Upon installation, reference readings for the X and Y axes are stored in the ICM. A
change in the X axis indicates an inversion tamper. A change in the Y axis indicates a
removal tamper. Any discrepancy triggers an alert to the Collection Engine unless
configured otherwise.
The OpenWay CENTRON ICM supports configurable meter tamper alarms for the
onboard Orientation/Shake Sensor (sampled every ten seconds from module startup). This
sensor has three functions:
• Counts the number of times the module has entered or exited the upright orientation
• Counts the number of times the module has been shaken
• Detects inverted installation (checked on module startup)
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3
ERT Reads
To facilitate gas and water reads, the OpenWay CENTRON Cellular LTE ICM contains
an optional 900 MHz ERT reader to support Itron 100G DLS modules. The ERT reader
collects consumption data and tamper counts from 100G ERT modules and sends data to
the Collection Engine or other upstream systems.
The ICM records readings for up to 75 100G modules. Up to 15 100G modules are
supported in a Managed ERT configuration (see Managed ERT on page 12). All reads are
timestamped with UTC time. The ICM purges data older than the configured data lifetime
(the default is 31 hours).
ERT Data Retrieval Process The OpenWay CENTRON ICM with embedded ERT reader works with 100G modules,
the OpenWay CENTRON meter, and the OpenWay Collection Engine in the following
manner:
1. The ICM continuously listens for and records 100G meter reads.
2. The OpenWay Collection Engine communicates via cellular network to the ICM to
request a contingency, interrogation, or interactive read from the OpenWay
CENTRON meter.
3. The OpenWay CENTRON meter requests ERT data from the ICM, which responds
with the latest read for each 100G module.
4. This ERT data is returned via cellular network to the Collection Engine in response to
the read request.
5. The OpenWay Collection Engine performs de-duplication using the timestamp and
100G serial number.
6. ERT consumption data and tamper alarms are passed to the Itron Enterprise Edition
(IEE) MDMS via the DeviceComm interface.
ERT Reader Configurable Parameters The ERT reader supports the following configurable options:
• Utility ID. Configured during the manufacturing process according to meter
specification.
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• Enable or Disable ERT. Indicates whether or not the ERT reader should be enabled
or disabled. This parameter is set during the meter configuration process.
Chapter 3 ERT Reads
Managed ERT The OpenWay Collection Engine (version 6.5 and higher) supports OpenWay CENTRON
Cellular LTE meters in Managed ERT mode, optimizing data flow over the network. Up
to 15 ERTs can be managed by a single electric meter. By contrast, unmanaged ERTs
depend on the Collection Engine to perform de-duplication between meters and ERTs.
With Managed ERT mode, the LTE meter supports a fixed ERT-to-meter relationship and
manages a certain number of ERTs for data collection and time synchronization. Each
ERT synchronizes its time with the electric meter once every 24 hours.
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4
Power Outage Detection and Restoration
Power Outage The meter register notifies the ICM when power is lost. The ICM checks the
accelerometer for a tamper event, in which case a Removal Tamper exception is created.
If a tamper event is not detected, a Power Outage Notification is sent to the Collection
Engine via the cellular network. A bank of supercapacitors maintains power for up to 11
seconds, enabling the ICM to send either a Removal Tamper or Power Outage
notification.
A Power Outage notification includes the Meter ID and a unique Outage ID.
Power Restoration After power-up, the ICM will rejoin the network. Once the meter has synchronized to the
network, it sends a Power Restoration notification via a standard C12.22 message
structure. The Power Restoration notification includes the Meter ID and unique Outage
ID.
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Chapter 4 Power Outage Detection and Restoration
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5
Meter Activation and Provisioning
Network Setup A private cellular network (APN) must be provisioned with the carrier prior to ordering
OpenWay CENTRON Cellular LTE meters. The APN must be upgraded to support LTE
communications. In addition, utility network firewalls must allow User Datagram
Protocol (UDP) traffic flow over the cellular network. OpenWay CENTRON Cellular
LTE meters communicate using UDP, as do other OpenWay meter types.
For the Verizon network, the LTE inactivity timer should be set for 16 hours to optimize
communications and network traffic with the meter. During the manufacturing process, it
is required that customers provide Itron with the inactivity timer duration if it is not set to
the recommended 16 hours. Please ensure that this information is properly provided
during the specification process.
Activating a Cellular Meter In order for a meter to communicate via cellular network, it must be activated. If the
meter is already activated on the cellular network, skip this section and go to Provisioning
the Meter in the OpenWay Collection Engine (to set up the meter profile in the Collection
Engine).
Important Once a meter has been activated, the customer is responsible for
all airtime charges. Customers must request meter deactivations and will be
billed for airtime charges until deactivation occurs.
There are two ways to request meter activation or deactivation:
• Itron Access Web Portal
• Service Request Email
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Activating through Itron Access Web Portal
To create a service request
1. Go to www.itron.com and click Itron Access at the top of the page. You can also
enter Itron Access directly by going to support.itron.com.
2. Enter your credentials and click Sign In, or click Create a New Account and follow
the instructions. Please allow up to three business days for a new account to be
processed.
3. Once you are logged on, click Support Services.
4. Under Service Requests, click New Service Request Form.
Chapter 5 Meter Activation and Provisioning
5. Fill out the form to create a service request. If Itron is activating the meter(s) for you,
be sure to provide the associated items:
Purchase Order Number
Meter Serial Number
ICCID (integrated circuit card identifier on SIM cards in GSM or LTE
devices).
If you have already activated the meter(s) with the cellular carrier, include the
following in addition to the above items:
MSISDN (phone number)
IP address (if applicable)
If available, please attach a copy of your purchase order. For multiple meters, you
may attach a spreadsheet with the required information.
Note Incomplete or incorrect submissions will result in delays and may cause the
wrong modules to be activated. Please make certain that the cellular modules’ ICCID
or ESN numbers match up correctly with the meters they are integrated with.
Important You must provide a purchase order number. No activation
requests will be processed without this. By submitting a Service Request for
meter activation, you are authorizing Itron to apply any applicable activation
and airtime charges.
To update a service request via Itron Access
1. Follow the steps above to create a Service Request.
2. Under Service Requests, click Your account currently has X open Service
Requests ("X" will be replaced by the actual number).
3. Click the appropriate Service Request Number.
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4. Click Add Update to expose the comment field. If you have an attachment to add to
the case, click Add Attachment and choose the appropriate file to upload.
5. Click Submit.
Activating with a Service Request Email You may initiate a service request by sending an email to [email protected].
• The email message should contain the keyword ICSACT in either the subject
line or the body of the email. This keyword is very important and will ensure
that your message is routed correctly.
• In the body of the email, include the following information. If Itron is activating
the meter(s) for you, be sure to provide the associated items:
• Purchase Order Number
• Meter Serial Number
• ICCID (integrated circuit card identifier on SIM cards in GSM devices) or ESN
(electronic serial number for GSM and CDMA devices).
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Activating a Cellular Meter
If you have already activated the meter(s) with the cellular carrier, include the
following in addition to the above items:
• MSISDN (phone number)
• IP address (if applicable)
If available, please attach a copy of your purchase order. For multiple meters, you
may attach a spreadsheet with the required information.
Note Incomplete or incorrect submissions will result in delays and may cause the
wrong modules to be activated. Please make certain that the cellular modules’ ICCID
or ESN numbers match up correctly with the meters they are integrated with.
• You will receive a confirmation email with a Case Number and a Reference ID
Number. Please keep this information for future reference.
Important You must provide a Purchase Order Number. No activation
requests will be processed without this. By submitting a Service Request for
meter activation, you are authorizing Itron to apply any applicable activation
and airtime charges.
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To update a service request via email
Simply reply to a support email in order to preserve the original subject line containing the
Reference ID Number. Make sure that the subject line contains the Reference ID
Number.
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Chapter 5 Meter Activation and Provisioning
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C H A P T E R 6
Network Connectivity Indicator
The OpenWay CENTRON Cellular LTE meter provides an indication of cellular network
connectivity on the LCD meter display:
• Sync Net or Level 1. Indicates that the meter is connected to the cellular network.
• Not Sync or Level 0. Indicates that the meter is not connected to the cellular
network for one of the following possible reasons:
• Low network coverage
• Unable to connect to the network
• Unable to communicate with the embedded modem
Automatic Recovery If the meter is not connected to the network, an automatic recovery process will initiate a
reconnect according to the following criteria:
• The ICM reboots in 30 minutes if it cannot communicate with the cellular modem.
• The modem resets up to three times per day if it is unable to connect to the cellular
network.
• The ICM reboots if it has not exchanged any data with the Collection Engine for 25
hours (configurable in the Collection Engine).
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• The ICM resets if the meter register is unable to communicate with the ICM for three
days.
Chapter 6 Network Connectivity Indicator