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Keithcot Farm Children’s Centre

Quality Improvement PlanUpdated May 2017

Service details Service name Service approval number

Keithcot Farm Children’s Centre Preschool : SE-00010523Long Day Care : SE-00010524

Primary contact at serviceAnne Whittleston (Education and Care Director)

Physical location of service Physical location contact detailsStreet: 5 Keithcot Farm Drive

Suburb: Wynn Vale

State/territory: South Australia

Postcode: 5127

Telephone: 08 - 82512700

Mobile:

Fax: 8289 2676

Email: [email protected]

Approved Provider :Department for Education and Child Development (Preschool)Keithcot Farm Children’s Centre Governing Council (Long Day Care)PreschoolPrimary contact: Ann-Marie Hayes

Telephone: (08)82261000

Street: c/- 31 Flinders Street

Suburb: Adelaide

State/territory: South Australia

Postcode: 5001

Long Day CarePrimary contact: Lee Gregson (Governing Council Chairperson)

Telephone: 0422 441 421


Nominated SupervisorName: Anne Whittleston

Telephone: 08 82512700

Mobile: 0431 092 622

Fax: 82892676


Operating hoursFor each day of the week this service is open, indicate the times of the day when education and care is provided.

If the service is open for two sessions per day, please indicate the opening and closing times for both sessions.

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Opening time 7.00 7.00 7.00 7.00 7.00

Closing time 18.00 18.00 18.00 18.00 18.00

Long Day Care Preschool

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Opening time 8.30 8.30 8.30 8.30 8.30

Closing time 11.30 11.30 11.30 11.30 11.30

Between session care/ lunchcare 11.30 – 12.15 11.30 – 12.15 11.30 – 12.15 11.30 – 12.15 11.30 – 12.15

Opening time 12.15 12.15 12.15 12.15 12.15

Closing time 15.15 15.15 15.15 15.15 15.15

Additional information about your serviceThe following information will assist the Regulatory Authority to plan the assessment visit.

Provide additional information about your service—parking, school holiday dates, pupil-free days etc.Integrated State funded preschool is provided during South Australian State school terms.

Long Day Care is provided 49 weeks of the year. 3 week break over Christmas and New Year.

Preschool Pupil free days scheduled for Monday 22 May and Friday 7 July 2017

Currently undertaking a significant building redevelopment. The objective is to enhance Community Development and Allied Health Services and improve administration facilities.

Car Park “H” – Keithcot Farm Drive – Wynn Vale –Limited car parking due to building redevelopment.

How are the children grouped at your service?We have a philosophy of self initiated play based learning where mixed age groups of Preschool and Long Day Care children are integrated with siblings and others for the majority of the session.

Children are formally divided into groups according to their age for developmentally appropriate intentional teaching and learning experiences for short periods of time through the day.

Write the name and position of person(s) responsible for submitting this Quality Improvement Plan Anne Whittleston (Director) – Nominated Supervisor

Jenny Reid (Assistant Director) – Certified Supervisor

Janet Hazel (Educational Leader) – Certified Supervisor

Kate Hallam (Educator) – Certified Supervisor

Laura Francis (Community Development Coordinator)

Service statement of philosophy NQS 7.2.1 Version 11 We believe that a statement of the Centre’s philosophy will change as new insights are gained and practice is evaluated.

Keithcot Farm Children’s Centre provides accessible, flexible quality care and education for children from birth to school entry in a play-based program that is underpinned by current national and international early childhood development research. We reflect on the range of programs we offer and this is documented in our Quality Improvement Plan as we work towards continuous improvement. We acknowledge and value the cultural background and diversity of children, families and staff for their optimal wellbeing and engagement. We support the United Nations Convention On The Rights Of The Child.ChildrenWe have a philosophy of self- initiated play based learning balanced with a program of intentional teaching where children are integrated with siblings and others for the majority of the session. Children are formally divided into smaller groups for more developmentally appropriate learning experiences for short periods of time. We strive to deliver a developmentally appropriate curriculum, The Early Years Learning Framework – Belonging, Being, Becoming, its Vision, Principles and Practices. The EYLF is child centred, focussed on play, open ended, challenging, inclusive and acknowledges children’s prior experiences within a secure and happy atmosphere and will complement the home environment and nurture children’s dispositions to learning. Children are actively involved in being environmentally responsible.FamiliesParents are their child’s primary educators and at Keithcot Farm Children’s Centre, we value this partnership, ensuring the delivery of inclusive, high quality care and education for all children. We provide families with information about their child’s learning experiences, involvement, development and progress and encourage their contribution to our program. We support families with information that will build their capacity in relation to their parenting.Staff and EducatorsAt Keithcot Farm Children’s Centre we employ a professional staff team who have a range of tertiary or post graduate early childhood qualifications, training and experience in teaching, children’s services, Community Development and Allied Health services - including a Speech Pathologist and an Occupational Therapist who work together with families and the community to provide a range of services. We believe in an ongoing commitment to supporting each staff member’s professional development and a strong focus on continuous improvement in care and learning for young children and their families. Sustainable practices are embedded in service operations and consistently promoted in the everyday program.ManagementWe offer all families the opportunity to be involved in governance and the review of policies and processes that represent the whole of the Centre through a Governing Council elected annually by the Children’s Centre families.CommunitiesWe are committed to promoting community awareness of children’s services through effective partnerships and networking with government and non-government organisations, parenting and community groups. These collaborative partnerships assist us in developing integrated and sustainable services to support and provide the best opportunities for every family and child. We develop positive relationships with neighbouring schools to enable seamless, effective transitions and continuity of curriculum across the prior to school and schooling sector.CREATED: March 2008REVIEWED: November 2008, November 2009, November 2010, November 2011, November 2012, February 2013, November 2013, November 2014, September 2015,

November 2016TO BE REVIEWED: November 2017SOURCED: South Australian Curriculum Standards Accountability Framework Virtual Village South Australian Early Years Report (2005) Dr Fraser Mustard – Investing in the Early Years Ferre Laevers – Wellbeing and Involvement (2003) Belonging, Being and Becoming – The Early Years Learning Framework for Australia 2009 National Quality Framework (2011) United Nations Convention On The Rights Of The Child

Quality Area 1: Educational program and practiceThis quality area of the National Quality Standard focuses on ensuring that the educational program and practice is stimulating and engaging and enhances children’s learning and development. In school age care services, the program nurtures the development of life skills and complements children’s experiences, opportunities and relationships at school, at home and in the community.

Quality Area 1: Standards and elements

Standard 1.1 An approved learning framework informs the development of a curriculum that enhances each child’s learning and development.

X Element 1.1.1 Curriculum decision making contributes to each child’s learning and development outcomes in relation to their identity, connection with community, wellbeing, confidence as learners and effectiveness as communicators.

X Element 1.1.2 Each child’s current knowledge, ideas, culture, abilities and interests are the foundation of the program.

X Element 1.1.3 The program, including routines, is organised in ways that maximise opportunities for each child’s learning.

X Element 1.1.4 The documentation about each child’s program and progress is available to families.

X Element 1.1.5 Every child is supported to participate in the program.

X Element 1.1.6 Each child’s agency is promoted, enabling them to make choices and decisions and influence events and their world.

Standard 1.2 Educators and co-ordinators are focused, active and reflective in designing and delivering the program for each child.

X Element 1.2.1 Each child’s learning and development is assessed as part of an ongoing cycle of planning, documenting and evaluation.

X Element 1.2.2 Educators respond to children’s ideas and play and use intentional teaching to scaffold and extend each child’s learning.

Element 1.2.3 Critical reflection on children’s learning and development, both as individuals and in groups, is regularly used to implement the program.

Quality Area 1: Related sections of the National Law and National Regulations

Standard/element National Law (section) and National Regulations (regulation)

1.1 section 168 Offence relating to required programs

1.1 section 323 Approved learning framework

1.1 regulation 73 Educational programs

1.1 regulation 75 Information about the educational program to be kept available

1.1 regulation 76 Information about educational program to be given to parents

1.2 regulation 74 Documenting of child assessments or evaluations for delivery of educational program

Summary of strengths for QA1: Educational program and practice.Keithcot Farm Children’s Centre has a philosophy of self- initiated play based learning where babies, toddlers and preschool children are integrated with siblings and others for the majority of the session. The Early Years Learning Framework – Belonging, Being, Becoming, its Vision, Principles and Practices is the foundation of our developmentally appropriate curriculum. Our programs are child centred, focussed on play, open ended, challenging, inclusive and acknowledge children’s prior experiences. At KFCC we promote children’s well being by allowing them to exercise their independence and sense of agency through making decisions in their choice of play experiences and taking on new challenges. We build on children’s prior learning and their current interests and provoke new ideas and projects that will challenge and extend children’s existing understandings about the world. Literacy and numeracy experiences are embedded in Educators interactions with babies and children either spontaneous (counting fingers and toes when nappy changing and recording the number of goals scored when playing basket ball) or more intentional (when thinking of words that rhyme with each of our names). Children are divided into smaller groups for developmentally appropriate, intentional teaching learning experiences based on children’s interests or areas that need strengtheningEach child has a Primary Educator who engages with the child and records observations / noticing’s; individual and small group learning stories, along with annotated photos and samples of work. Each child has a Portfolio which contains Learning Stories and other samples of their work. The Portfolios are strategically placed to enable children full access to consolidate, reflect and communicate their learning to others. Parents are encouraged to take their child’s Portfolio home and to contribute aspects of learning experiences away from the Centre – which can then be shared and reflected upon by our Educators to build on the child’s current knowledge and abilities.All permanent Educators have access to non-contact time which allows them to critically reflect on their knowledge of the child – their strengths, interests and areas needing strengthening. Planning includes reflecting on the relationships, routines and resources and experiences which promote the holistic development of children. The program is collaboratively planned, evaluated and reflective of children’s voice as demonstrated in the photo board, and with families, as well as conversations with parents /carers.

Parents are invited to phone or email their child’s primary educator if they are not able to regularly come into the Centre in person. Our Staff team have diverse cultural backgrounds and are able to in many instances support families where English is a second language through this process. Families contribute to the planning through either informal conversations or more formal interviews with Educators to discuss their child’s goals and individual learning plans and include where appropriate their “voice” / ideas in our program. Examples include a family providing an aquarium from their pet shop with tadpoles turning into Tree Frogs; an extended family member sharing his experience as an Olympic athlete and another parent cooked “Dolmades” with the Centre Cook for children’s afternoon tea – sharing aspects of her Syrian culture with the children, families and Educators. Another parent who is a Police Officer brought 2 especially trained Police Horses and talked about their role in keeping our community safe. Planning enables deliberate and intentional outcomes and includes a review of spontaneous aspects of our program including children’s ideas and points of view.Over time, individual children’s records will show the ‘distance travelled’ by each child, in relation to the 5 outcome areas of the Early Years Learning Framework.Our Educators are in a unique position, to be able to foster strong relationships and develop a sound knowledge of the child and family often over a number of years.We focus on children’s interests and strengths as a way of extending their learning and strengthening areas of need.We have a large stable multi-disciplinary team of over 30 members working across our Centre including Educators with teaching degrees, Children’s Services Diplomas as well as Certificate 3. A Speech Pathologist and an Occupational Therapist are employed (0.3FTE) by DECD through Allied Health and a Community Development Coordinator (0.6 FTE). We are currently supporting 2 staff members to build their capacity, through a flexible staff timetable, to formally complete a Bachelor of Education and a Diploma of Children’s Services. Educators, Allied Health and Community Development personnel regularly meet together to review and evaluate the program; the progress of children with identified learning needs and those with developmental concerns and referral pathways to ensure timely and effective intervention processes. All children, at the beginning and later near the end of their eligible year of Preschool participate in a Screen of Phonological Awareness (SPA) – current research suggests that the SPA is a strong indicator of later Literacy success. The SPA identifies children with strong skills, age appropriate and beginning skills. Information is shared with parents in relation to further strengthening these critical skills. Language Links is a computer based screener which is implemented to gather more information of children’s receptive language and concept development. The collected data will further support and inform staff and families of the need for possible intervention services. Our Speech Pathologist and Occupational Therapist run weekly SPOT (Speech and Occupational Therapy) groups in collaboration with our Educators for children identified with beginning skills. They also implement with our Educators “Move to Learn” with our Preschoolers and “Music and Movement” Groups with a Speech and OT focus specifically planned for the unique needs of our babies and toddlers.

Key improvements sought for QA1Standard/element (1.2.3)

Critical reflection on children’s learning and development, both as individuals and in groups, is regularly used to implement the program.

Identified issue As a large diverse team of Educators we recognise the need to improve our skills to affirm, challenge, support and learn from one another in a collaborative culture.

Improvement plan

Standard/element

What outcome or goal do we seek?

Priority (L/M/H)

How will we get this outcome? (Steps)

Success measure By when? Progress notes

1.2.3 To enhance the quality of critical reflections of children’s learning and development across the birth to school transition site by examining all aspects of the program - including routines, planned and spontaneous experiences.

H All staff are given opportunities to build upon their professional knowledge and reflective practice to improve processes for collaborative reflection on pedagogy and children’s progress.

All staff can demonstrate how they critically reflect, plan and implement new knowledge as part of an ongoing cycle of review to improve outcomes for children.

December 2017

Quality Area 2: Children’s health and safetyThis quality area of the National Quality Standard focuses on safeguarding and promoting children’s health and safety.

Quality Area 2: Standards and elementsStandard 2.1 Each child’s health is promoted.

X Element 2.1.1 Each child’s health needs are supported.

X Element 2.1.2 Each child’s comfort is provided for and there are appropriate opportunities to meet each child’s need for sleep, rest and relaxation.

X Element 2.1.3 Effective hygiene practices are promoted and implemented.

X Element 2.1.4 Steps are taken to control the spread of infectious diseases and to manage injuries and illness, in accordance with recognised guidelines.

Standard 2.2 Healthy eating and physical activity are embedded in the program for children.

X Element 2.2.1 Healthy eating is promoted and food and drinks provided by the service are nutritious and appropriate for each child.

X Element 2.2.2 Physical activity is promoted through planned and spontaneous experiences and is appropriate for each child.

Standard 2.3 Each child is protected.

X Element 2.3.1 Children are adequately supervised at all times.

X Element 2.3.2 Every reasonable precaution is taken to protect children from harm and any hazard likely to cause injury.

X Element 2.3.3 Plans to effectively manage incidents and emergencies are developed in consultation with relevant authorities, practised and implemented.

X Element 2.3.4 Educators, co-ordinators and staff members are aware of their roles and responsibilities to respond to every child at risk of abuse or neglect.



2.1.2, 2.3.1, 2.3.2 section 165 Offence to inadequately supervise children

2.3.2 section 167 Offence relating to protection of children from harm and hazards

2.1.3, 2.1.4, 2.2.1 regulation 77 Health, hygiene and safe food practices

2.2.1 regulation 78 Food and beverages

2.2.1 regulation 79 Service providing food and beverages

2.2.1 regulation 80 Weekly menu

2.1.2 regulation 81 Sleep and rest

2.3.2 regulation 82 Tobacco, drug and alcohol free environment

2.3.2 regulation 83 Staff members and family day care educators not to be affected by alcohol or drugs

2.3.4 regulation 84 Awareness of child protection law

2.1.4, 2.3.3, 2.3.4 regulation 85 Incident, injury, trauma and illness policies and procedures

2.1.4, 2.3.3, 2.3.4 regulation 86 Notification to parents of incident, injury, trauma and illness

2.1.4, 2.3.3, 2.3.4 regulation 87 Incident, injury, trauma and illness record

2.1.4 regulation 88 Infectious diseases

2.1.4 regulation 89 First aid kits


2.1.1, 2.1.4, 2.3.2 regulation 90 Medical conditions policy

2.1.1, 2.1.4, 2.3.2 regulation 91 Medical conditions policy to be provided to parents

2.1.1, 2.1.4 regulation 92 Medication record

2.1.1, 2.1.4 regulation 93 Administration of medication

2.1.1, 2.1.4 regulation 94 Exception to authorisation requirement—anaphylaxis or asthma emergency

2.1.1, 2.1.4 regulation 95 Procedure for administration of medication

2.1.1, 2.1.4 regulation 96 Self-administration of medication

2.3.3 regulation 97 Emergency and evacuation procedures

2.3.3 regulation 98 Telephone or other communication equipment

2.3.2 regulation 99 Children leaving the education and care premises

2.3.1, 2.3.2 regulation 100 Risk assessment must be conducted before excursion

2.3.1, 2.3.2 regulation 101 Conduct of risk assessment for excursion

2.3.1, 2.3.2 regulation 102 Authorisation for excursions

Related requirements

2.3.3 regulation 160 Child enrolment records to be kept by approved provider and family day care educator

2.1.1, 2.3.2, 2.3.3 regulation 161 Authorisations to be kept in enrolment record

2.1.1, 2.1.4, 2.3.2, 2.3.3 regulation 162 Health information to be kept in enrolment record

2.1.1, 2.1.3, 2.1.4, 2.2.1, 2.3 regulation 168 Education and care service must have policies and procedures

2.1.3, 2.2.1, 2.3

regulation 168(2)(a) Policies and procedures are required in relation to health and safety, including matters relating to:(i) nutrition, food and beverages, dietary requirements; and

(ii) sun protection; and (iii) water safety, including safety during any water based activities; and (iv) the administration of first aid

2.1.4, 2.3.3 regulation 168(2)(b) Policies and procedures are required in relation to incident, injury, trauma and illness procedures complying with regulation 85

2.1.4regulation 168(2)(c) Policies and procedures are required in relation to dealing with infectious diseases, including procedures

complying with regulation 88

2.1.1, 2.3.3 regulation 168(2)(d) Policies and procedures are required in relation to dealing with medical conditions in children, including the matters set out in regulation 90

2.3.3 regulation 168(2)(e) Policies and procedures are required in relation to emergency and evacuation, including the matters set out in regulation 97

2.3.2 regulation 168(2)(g) Policies and procedures are required in relation to excursions, including procedures complying with regulations 100 -102

2.3 regulation 168(2)(h) Policies and procedures are required in relation to providing a child-safe environment

2.1.1, 2.1.4, 2.3.3, 2.3.4

regulation 177 Prescribed enrolment and other documents to be kept by approved provider: (1)(b) an incident, injury, trauma and illness record as set out in regulation 87 (1)(c) a medication record as set out in regulation 92

2.1.1, 2.1.4, 2.3.3, 2.3.4

regulation 178 Prescribed enrolment and other documents to be kept by family day care educator:(1)(b) an incident, injury, trauma and illness record as set out in regulation 87(1)(c) a medication record as set out in regulation 92

Summary of strengths for QA2 : Children’s health and safety.

Our building is currently undergoing a major redevelopment. A risk assessment was developed and is continually reviewed in collaboration with DECD and the Governing Council in collaboration with the Department of Planning, Transport and Infrastructure (DPTI), Architects and contractors to ensure the ongoing high levels of safety for children, families, staff and visitors during the construction and implementation phases. The redevelopment is due for completion in July 2017.Keithcot Farm Children’s Centre is fully integrated giving children the opportunity to connect with siblings, extended family members and others which we believe is strongly connected to children’s sense of belonging, being and becoming. Educators provide quality interactions with children in all child play spaces within the Centre while ensuring the safety of equipment and resources. The centre program incorporates learning for children which includes nutrition and healthy food choices; dental care; sun safety; wellbeing and personal safety. “Move to Learn” is part of our Preschool Program which is supported by our Occupational Therapist. It promotes physical activity through a series of movement patterns which has a developmental sequence. Move to Learn aims to assist in integrating the left and right brain functions and helps to further mature the nervous system to support attention and higher order thinking.Child Protection is a strong feature of our curriculum. It is delivered in both a formal intentional methodology as well as in a more spontaneous, integrated format. The Centre has a parent resource library of books, flyers and brochures which include safe sleeping, safety in the home, nutrition and child development topics as well as coping with issues in relation to mental illness, grief, family breakdowns and domestic violence.The centre has an elected Workplace Health and Safety (WH&S) representative who attends regular training and informs staff about up to date WH&S matters. WH&S is an agenda item at all staff and Governing Council meetings. Daily checks are implemented to identify risks and eliminate potential hazards and more thorough audits are implemented by the WH&S Rep.Parents/ Carers sign children in and out on arrival and departure and staff, contractors and visitors also sign in and out. This documentation is checked and substantiated during Emergency evacuations and invacuations which are implemented and evaluated at least every three months. All staff, students, regular volunteers and Governing Council members have up to date Criminal History ChecksA large proportion of our Staff tem have current first aid, asthma and anaphylaxis training where appropriate and respond to the changing needs of children by actively pursuing current and topical professional development (for example children’s health and additional needs).First Aid courses are offered to parents and the wider community.Ongoing cleanliness of the centre and resources are maintained throughout the day by our Centre staff.The centre employs a Professional Cleaner who thoroughly cleans the whole Centre each evening.Best practice hygiene is modelled by all staff. Educators identify and use these learning opportunities in everyday experiences such as hygiene procedures prior to meal times, active play and toileting routines with visual aids. Staff have accessed training in safe food handling such as “Bug Busters”. Educators have conversations with families and children and inquire about food preparation, eating and rituals within families and their respective cultures. Individual needs and routines are discussed with families of children who are under 2 years ensuring we compliment the home routine.Fresh fruit and vegetables are provided to all children. We employ a Cook who provides a nutritious lunch for children staying all dayOur Cook has accessed a range of training through professional groups such as “Start Right Eat Right”, Gowrie training and Nutrition Australia.We have a vegetable garden which allows the children to make decisions about what to plant; when to harvest seasonal vegetables and herbs (which are sometimes used in the lunch provided by the Centre and taken home by families when there is an excess).Educators provide children with opportunities to exercise their independence at meal times from a young age. Children transition from sitting in high chairs as soon as they are developmentally ready, to sitting at small communal meal tables with Educators and other children.

Older children are supported to serve themselves using tongs at snack times and to pour their own drinks. Fresh water is regularly available outdoors for children to independently access.We respect children’s individual sleep and rest requirements by providing separate areas for sleeping, resting and quiet activities both inside and outside. Yoga is offered for Preschool children usually between session care as another form of relaxation. Safe sleep procedures are informed by “Red Nose”. We balance children’s health and safety with giving them authentic opportunities to explore the natural environment, to experiment, predict and to take managed risks. Preschool children regularly access more challenging physical experiences at Keithcot Farm Primary School.Families are informed of minor accidents which are documented and recorded on the child’s file. Families are contacted immediately if there is a serious incident and in particular any blow to the head. A serious incident is recorded on the DECD “Incident Response Management System” (IRMS) and the Regulatory Board is also notified. Medical plans for children are kept up to date and details of children with specific allergies and medical needs are displayed in the kitchen and staff room. Placemats are used to identify children with specific medical needs (particularly to support relief staff during meal times). Families are informed through notices of any outbreak of an infectious illness and provide information about the nature of the illness including incubation and exclusion requirements. Immunisation is strongly promoted and records of immunisation are continually updatedAll Educators are trained in Responding to Abuse and Neglect and are vigilant in relation to protection issues for children. Families have access to current information on community resources that can provide support in relation to mental health, child abuse and neglect and domestic violence.

Quality Area 3: Physical environmentThis quality area of the National Quality Standard focuses on the physical environment and ensuring that it is safe, suitable and provides a rich and diverse range of experiences that promote children’s learning and development.


Standard 3.1 The design and location of the premises is appropriate for the operation of a service.

X Element 3.1.1 Outdoor and indoor spaces, buildings, furniture, equipment, facilities and resources are suitable for their purpose.

X Element 3.1.2 Premises, furniture and equipment are safe, clean and well maintained.

X Element 3.1.3 Facilities are designed or adapted to ensure access and participation by every child in the service and to allow flexible use, and interaction between indoor and outdoor space.

Standard 3.2 The environment is inclusive, promotes competence, independent exploration and learning through play.

X Element 3.2.1 Outdoor and indoor spaces are designed and organised to engage every child in quality experiences in both built and natural environments.

X Element 3.2.2 Resources, materials and equipment are sufficient in number, organised in ways that ensure appropriate and effective implementation of the program and allow for multiple uses.

Standard 3.3 The service takes an active role in caring for its environment and contributes to a sustainable future.

X Element 3.3.1 Sustainable practices are embedded in service operations.

Element 3.3.2 Children are supported to become environmentally responsible and show respect for the environment.



3.1.2 regulation 103 Premises, furniture and equipment to be safe, clean and in good repair

3.1.1 regulation 104 Fencing and security

3.2.2 regulation 105 Furniture, materials and equipment

3.1.1 regulation 106 Laundry and hygiene facilities

3.1.1 regulation 107 Space requirements—indoor

3.1.1 regulation 108 Space requirements—outdoor space

3.1.1 regulation 109 Toilet and hygiene facilities

3.1.1 regulation 110 Ventilation and natural light

3.1.1 regulation 111 Administrative space

3.1.1 regulation 112 Nappy change facilities

3.2.1 regulation 113 Outdoor space—natural environment

3.1.1 regulation 114 Outdoor space—shade

3.1.3 regulation 115 Premises designed to facilitate supervision

3.1.2 regulation 116 Assessments of family day care residences and approved family day care venues

3.1.1 regulation 117 Glass (additional requirement for family day care


Part 3 of the National Law: Service Approval

regulation 25 Additional information about proposed education and care service premises

Regulations 41-45 Service waiver and temporary waiver

Summary of strengths for QA3: Physical environment.Our building is currently undergoing a major redevelopment. To ensure the ongoing safety of children, staff, families and the broader community, safety fences have been erected and a proportion of our outdoor learning space is temporarily out of bounds. We have balanced this temporary loss by focussing on the authentic learning opportunities as children grow in their awareness, noticing and wonderings as they observe first hand the rapid progress of the building redevelopment. Keithcot Farm Children’s Centre is fully integrated with open internal concertina doors giving children the opportunity to connect with siblings, extended family members and others which we believe is strongly connected to children’s sense of belonging, being and becoming. This is an intentional part of our educational planning, routines and an effective use of space by providing children with a wide range of choice. We have a flexible play area (the Sunshine Corner) where babies have the opportunity to feel a sense of belonging. The glass surrounds create an open feel and continuous space. As an integrated site the gate is often left open, yet we have the flexibility to close the gate when required. Keithcot Farm Children’s Centre provides a stimulating indoor and outdoor learning environment and educators are active participants in children’s learning.Our outdoor environment has both natural and built areas for children to play and explore, it includes spaces that are shaded by trees and has plants, edible gardens, rocks, sand, mud and water. We have a strong focus on natural play which is supported by our families as demonstrated by their willingness to donate natural materials including off cuts of wood and other recycled materials for wood work, collage and other innovative experiences including a stove made out of recycled wooden palettes.Families are encouraged to dress their children for active messy play. Our Occupational Therapist provides information and Parenting Sessions for families of the value of messy / sensory play.Educators plan and set up each built and natural environment in collaboration with children as we listen and respond to their ideas to alter the environment. We encourage, support and challenge children to wonder, notice, explore, investigate, problem solve, imagine, create and experiment - giving children diverse opportunities to practise and refine skills across all aspects of learning through all areas of the indoor and outdoor environment – while Play is the catalyst for learning. Children actively participate in maintaining the Vegetable garden and sort food scraps for the worm farm. Children, staff and families are encouraged to build their knowledge and understanding of why we need to reduce the amount of waste that goes into landfill. Children are intentionally taught and supported to sort rubbish into appropriate coloured bins – yellow for recycling and craft materials; red for general rubbish and blue for recycling paper and about why water is a precious resource in our world.Sustainable practices in our service operations that have developed over time include

Installation of water saving taps Installation of low energy fluoro lights Use of natural light when applicable Up cycle objects to make play items such as a “sound wall” made with metal cooking utensils

Solar panels are to be installed on the roof of our extended facility as we endeavour to reduce our carbon footprint

Key improvements sought for QA3Standard/element (3.3.2)

Children are supported to become environmentally responsible and show respect for the environment.

Identified issue Our sites current redevelopment has provided an impetus to review ways to reduce the Centres environmental “footprint” and to foster children’s capacity to understand and respect the natural environment.

Improvement PlanStandard/element

What outcome or goal do we seek?

Priority (L/M/H)

How will we get this outcome? (Steps)

Success measure By when? Progress notes

3.3.2 Sustainable practices are embedded in our curriculum; building design and day to day functions.

H Research and intentionally teach and encourage children, staff and families to learn how to become more energy efficient and to foster their capacity to understand and respect the natural environment.

All aspects of our Centre including our curriculum, building design and day to day functions have an improved sustainability focus.

December 2017

Quality Area 4: Staffing arrangements This quality area of the National Quality Standard focuses on the provision of qualified and experienced educators, co-ordinators and nominated and experienced supervisors who are able to develop warm, respectful relationships with children, create safe and predictable environments and encourage children’s active engagement in the learning program.

Quality Area 4: Standards and elementsStandard 4.1 Staffing arrangements enhance children’s learning and development and ensure their safety and wellbeing.

X Element 4.1.1 Educator-to-child ratios and qualification requirements are maintained at all times.

Standard 4.2 Educators, co-ordinators and staff members are respectful and ethical.

X Element 4.2.1 Professional standards guide practice, interactions and relationships.

X Element 4.2.2 Educators, co-ordinators and staff members work collaboratively and affirm, challenge, support and learn from each other to further develop their skills, to improve practice and relationships.

X Element 4.2.3 Interactions convey mutual respect, equity and recognition of each other’s strengths and skills.



4.1 regulation 169 Offence relating to staffing arrangements

4.1 regulation 118 Educational leader

4.1 regulations 119–120 Age and supervision requirements

4.1 regulations 121–124 Minimum number of educators required


4.1 regulations 125–128 Educational qualifications for educators

4.1 regulations 129–135 Requirements for educators who are early childhood teachers

4.1 regulation 136 First aid qualifications

4.1 regulations 137–143 Approval and determination of qualifications

4.1 regulation 144 Family day care educator assistant

4.1 regulations 145–15 Staff and educator records—centre-based services

4.1 regulation 153 Register of family day care educators

4.1 regulation 154 Record of staff, family day care coordinators and family day care educator assistants


4.1 section 161 Offence to operate education and care service without nominated supervisor

4.1 section 162 Offence to operate education and care service unless responsible person is present

4.1 section 163 Offence relating to appointment or engagement of family day care coordinators

4.1 regulations 46–54 Supervisor certificates

4.2 regulation 55 Quality improvement plans

4.1 regulation 168(2)(i) Policies and procedures are required in relation to staffing including a code of conduct for staff members; determining the responsible person present at the service and the participation of volunteers and students on practicum placements.

Summary of strengths for QA4: Staffing arrangements Keithcot Farm Children’s Centre has a multidisciplinary team composed of Educators; Allied Health and Community Development personnel and administrative staff.All Educators have a recognised Early Childhood qualification ranging from University degrees in Early Childhood Education; Diplomas in Children’s Services to Certificate 3.At KFCC we have higher adult to child ratios than the legislated minimum requirements which contributes to the high quality learning and care environments for all children. An integrated program provides opportunities for our whole team of Educators and other professionals to develop relationships with all children which are valued and sustained over many years.KFCC Leaders have diverse skills and experience while providing educational leadership across the site.We endeavour to provide a consistent staff roster ensuring continuity for children and families throughout the Centre. Changes to the roster due to staff illness or Professional Development opportunities are communicated to parents via signs displayed adjacent to the parents sign in sheets.Educators consistently collaborate across the site through program planning, program reviews, staff meetings and professional conversations. Their interactions are respectful, collaborative and promote a positive atmosphere across the Centre. All permanent Educators access professional learning opportunities designed to reflect and continually improve and ensure their interactions with children and families are of the highest quality for learning. Performance Conversations and planning are formally held at least annually. The progress of our QIP is referred to as the main focus for these structured, documented conversations.Relievers are given the opportunity to access Professional Development through a “Relievers Meeting” and are encouraged to access PD information displayed throughout the Centre. They are also invited to Community Development programs implemented on site or throughout the community.Shared professional learning opportunities are accessed across the Children’s Centre and the School with the outcome of curriculum continuity; building relationships and ensuring streamlined processes as children transition to school. Keithcot Farm is a family friendly Centre – At times staff are able to vary their hours to respond to changing personal circumstances with the outcome of a minimal staff turnover over a period of many years.Out of hours Crèches are supported predominantly by core Educators and enable families to access a range of parenting information facilitated by either our Community Development Coordinator, Occupational Therapist and or Speech Pathologist.A further strength of KFCC is the stable, consistent and committed team as evidenced by our long standing employees of up to 21 years of service to this Centre with the outcome of longstanding partnerships and relationships with families and community members.

Quality Area 5: Relationships with childrenThis quality area of the National Quality Standard focuses on relationships with children being responsive, respectful and promoting children’s sense of security and belonging. Relationships of this kind free children to explore the environment and engage in play and learning


Standard 5.1 Respectful and equitable relationships are developed and maintained with each child.

X Element 5.1.1 Interactions with each child are warm, responsive and build trusting relationships.

X Element 5.1.2 Every child is able to engage with educators in meaningful, open interactions that support the acquisition of skills for life and learning.

X Element 5.1.3 Each child is supported to feel secure, confident and included.

Standard 5.2 Each child is supported to build and maintain sensitive and responsive relationships with other children and adults.

X Element 5.2.1 Each child is supported to work with, learn from and help others through collaborative learning opportunities.

X Element 5.2.2 Each child is supported to manage their own behaviour, respond appropriately to the behaviour of others and communicate effectively to resolve conflicts.

X Element 5.2.3 The dignity and the rights of every child are maintained at all times.

23FOUR – Guide to Developing a Quality Improvement Plan, Appendix 2: Quality Improvement Plan Template


Standard/element

National Law (section) and National Regulations (regulation)

5.2 section 166 Offence to use inappropriate discipline

5.1, 5.2 regulation 155 Interactions with children

5.2 regulation 156 Relationships in groups


5.1, 5.2 regulation 73 Educational program

5.1, 5.2 regulation 74 Documenting of child assessments or evaluations for delivery of educational program

5.1, 5.2 regulation 162(2)(j) Policies and procedures are required in relation to interactions with children, including the matters set out in regulations 155 and 156

Summary of strengths for QA5: Relationships with childrenAt Keithcot Farm Children’s Centre, our Philosophy gives priority to relationship building with children and their families.Each Educator takes responsibility for a group of children; communicates regularly with their families and demonstrates a high level of respect and knowledge about individual children. Over time, all Educators come to know each child as an individual with their unique strengths. The dignity and rights of each child are maintained as children experience secure, supportive relationships which gives them a sense of respect, value and agency.We strive for all children to be happy and secure as they are more likely to fully participate in and learn from the daily routines, play and interactions with peers and other Educators. In January 2017 the Governing Council endorsed and we introduced in our Long Day Care program a minimum of 2 days and a maximum of 3 to reflect the principles of Attachment theory.The design of the building and outdoor space stimulates children to make choices to support their learning through the centre. Children’s voice is heard and responded to during daily spontaneous learning experiences.The “You Can Do It!” social confidence program is embedded across the site. This fosters self confidence, and by enhancing children’s social and emotional well being they are more likely to be resilient and confident learners. Our “Interactions with Children” Policy guides Educators to set appropriate expectations of Children’s behaviour and to work with parents to ensure consistency with home and the Centre.Children of all ages and levels of development are supported to manage their own behaviour and to develop communication skills to resolve conflict effectively.Visual timetables are displayed to support children to understand and predict routines and manage change. Children are given a warning that there will soon be a change of routine eg. “You can have five more jumps on the trampoline before you need to wash hands for lunch.”


Children who have been accessing our Long Day Care program for a number of years are encouraged to take on a leadership / mentoring role for children who are new to our Centre – showing them where the toilets are located, assisting with painting smocks etc.


Quality Area 6: Collaborative partnerships with families and communities This quality area of the National Quality Standard focuses on collaborative relationships with families that are fundamental to achieving quality outcomes for children and community partnerships that are based on active communication, consultation and collaboration.

Quality Area 6: Standards and elementsStandard 6.1 Respectful supportive relationships are developed and maintained.

X Element 6.1.1 There is an effective enrolment and orientation process for families.

X Element 6.1.2 Families have opportunities to be involved in the service and contribute to service decisions.

X Element 6.1.3 Current information about the service is available to families

Standard 6.2 Families are supported in their parenting role and their values and beliefs about child rearing are respected.

X Element 6.2.1 The expertise of families is recognised and they share in decision making about their child’s learning and wellbeing.

X Element 6.2.2 Current information is available to families about community services and resources to support parenting and family wellbeing.

Standard 6.3 The service collaborates with other organisations and service providers to enhance children’s learning and wellbeing.

X Element 6.3.1 Links with relevant community and support agencies are established and maintained.

X Element 6.3.2 Continuity of learning and transitions for each child are supported by sharing relevant information and clarifying responsibilities.

X Element 6.3.3 Access to inclusion and support assistance is facilitated.

X Element 6.3.4 The service builds relationships and engages with their local community.




6.1, 6.2, 6.3 regulation 157 Access for parents


6.1, 6.2 section 172 Offence to fail to display prescribed information

6.1, 6.2, 6.3 section 175 Offence relating to requirement to keep enrolment and other documents

6.1, 6.2, 6.3 regulation 73 Educational programs

6.1, 6.2, 6.3 regulation 74 Documenting of child assessments or evaluations for delivery of educational program

6.1, 6.2, 6.3 regulation 75 Information about the educational program to be kept available

6.1, 6.2, 6.3 regulation 76 Information about educational program to be given to parents

6.1, 6.2, 6.3 regulation 80 Weekly menu

6., 6.2, 6.3 regulation 86 Notification to parents of incident, injury, trauma and illness

6.3 regulation 99 Children leaving the education and care service premises

6.3 regulation 102 Authorisation for excursions

6.1, 6.2,6.3 regulation 111 Administrative space (centre-based services)

6.1 regulation 168(2)(k) Policies and procedures are required in relation to enrolment and orientation

6.1, 6.2, 6.3 regulation 171 Policies and procedures to be kept available


6.1, 6.2, 6.3 regulation 172 Notification of change to policies or procedures


6.1, 6.2, 6.3 regulation 173 Prescribed information is to be displayed

6.1 regulation 177 Prescribed enrolment and other documents to be kept by approved provider

6.1 regulation 178 Prescribed enrolment and other documents to be kept by family day care educator

6.1, 6.2, 6.3 regulation 181 Confidentiality of records kept by approved provider

6.1, 6.2, 6.3 regulation 182 Confidentiality of records kept by family day care educator

6.1, 6.2, 6.3 regulation 183 Storage of records and other documents

Summary of strengths for QA6: Collaborative partnerships with families and communitiesOur philosophy reflects our commitment to partnerships with families and community. We support families in their parenting role and we respect individual family beliefs and values about child rearing. Information sessions are offered annually for families with children commencing the Preschool program. An orientation program is provided for Long Day Care and extensive information is provided during the enrolment process. Opportunities are provided to evaluate and provide feedback of the enrolment process. Time is prioritised to welcome and interact with families when they arrive. The Director and Assistant Director provide planned and spontaneous personalised tours for families who wish to visit and ask a range of questions about our integrated site. We listen and respond to families and have instigated a number of their suggestions into the planning for 2017 such as providing Parent Interviews. Families are offered a variety of ways to volunteer and be involved in and participate in the program, and contribute to the running of the Centre These include working with children; sharing a musical instrument or interest; sharing their role in the community, cooking, preparing resources; fundraising; Governing Council; planning and participating in Parenting programs; building and extending partnerships with other community groups.Feedback has been sought from parents with the design of the new building redevelopment. It was suggested that solar panels would help reduce our energy costs.This feedback was provided to DECD and the Architects and was approved. Modifications to the design were also suggested and approved.Through the work of our CDC we have developed strong connections with other community organisations and service providers and families are assisted to access these when needed. Our Website is continually reflected on and improved as this is an essential form of communication with our immediate and wider community.Families receive regular informative newsletters which are also posted on our website. We have an active “Facebook” page which is used to keep families updated with regular communication. Families are reminded of our Social Media and Cyber Safety Policy when accessing this technology. KFCC has a strong partnership with the neighbouring Keithcot Farm Primary School which is our major feeder school. Formal and informal meetings are planned throughout the year between staff of both sites to share information of all children including children with additional needs and their access to specialist services to ensure a steam lined and positive transition to school. KFCC site leaders regularly meet with leaders of Preschool, Primary and Secondary Schools within our Golden Way Partnership. Collaborative partnerships with local feeder schools are strengthened as we strive to ensure continuity of learning. We have strong Partnerships and referral pathways with Support Agencies, including DECD Support Services, NGO’s, Allied Health, Disability Services, Gowrie SA. Partnerships include those with Support agencies and local council (including library services, community centres and local churches). Health checks are provided at the centre through the year for preschool children via CAFHS.The Community Development Coordinator (CDC) conducts a regular needs analysis, for example family and community surveys, to ensure parent programs and events are topical and reflective of community needs. Centre leadership regularly attends local and wider partnership planning groups and the CDC sits on a Local Government Forum group with other Community professionals. The Director is an active member of the Preschool Directors Association and the Assistant Director is an Executive member of Children’s Week committee and Community Children’s Centre of South Australia (CCCSA). Our Centre is a member of Early Childhood Australia (ECA) which keeps us informed of both State and Commonwealth legislation, research and innovations. Data including Australian Early Development Census (AEDC) also drives direction for planning and ongoing network opportunities. Partnerships continue to strengthen, including local playgroups, Preschools and Children’s centres to ensure a collective community response to supporting children and families.


Quality Area 7: Leadership and service management This quality area of the National Quality Standard focuses on effective leadership and management of the service that contributes to quality environments for children’s learning and development. Well-documented policies and procedures, well-maintained records, shared values, clear direction and reflective practices enable the service to function as a learning community. An ongoing cycle of planning and review, including engagement with families, creates the climate for continuous improvement.

Quality Area 7: Standards and elementsStandard 7.1 Effective leadership promotes a positive organisational culture and builds a professional learning community.

X Element 7.1.1 Appropriate governance arrangements are in place to manage the service.

X Element 7.1.2 The induction of educators, co-ordinators and staff members is comprehensive.

X Element 7.1.3 Every effort is made to promote continuity of educators and co-ordinators at the service.

X Element 7.1.4 Provision is made to ensure a suitably qualified and experienced educator or co-ordinator leads the development of the curriculum and ensures the establishment of clear goals and expectations for teaching and learning.

X Element 7.1.5 Adults working with children and those engaged in management of the service or residing on the premises are fit and proper.

Standard 7.2 There is a commitment to continuous improvement.

X Element 7.2.1 A statement of philosophy is developed and guides all aspects of the service’s operations.

X Element 7.2.2 The performance of educators, co-ordinators and staff members is evaluated and individual development plans are in place to support performance improvement.

X Element 7.2.3 An effective self-assessment and quality improvement process is in place.

Standard 7.3 Administrative systems enable the effective management of a quality service.

X Element 7.3.1 Records and information are stored appropriately to ensure confidentiality, are available from the service and are maintained in accordance with legislative requirements.

X Element 7.3.2 Administrative systems are established and maintained to ensure the effective operation of the service.

X Element 7.3.3 The Regulatory Authority is notified of any relevant changes to the operation of the service, of serious incidents and any complaints which allege a breach of legislation.

X Element 7.3.4 Processes are in place to ensure that all grievances and complaints are addressed, investigated fairly and documented in a timely manner.


X Element 7.3.5 Service practices are based on effectively documented policies and procedures that are available at the service and reviewed regularly.



7.1.5 section 12 Applicant must be fit and proper person (provider approvals)

7.1.5 section 13 Matters to be taken into account in assessing whether a fit and proper person (provider approvals)

7.1.5 section 21 Reassessment of fitness and propriety (provider approvals)

7.1.5 section 109 Matters to be taken into account in assessing whether fit and proper person

7.3.1 regulations 158-162 Attendance and enrolment records

7.1.5 regulation 163 Residents at family day care residence and family day care educator assistants to be fit and proper persons

7.1.5 regulation 164 Requirement for notice of new persons at residence

7.3.1 regulation 167 Record of service’s compliance

7.1.1, 7.3.1, 7.3.4, 7.3.5 regulations 168-172 Policies and procedures

7.3.1 regulations 173-176 Information and record-keeping requirements

7.3.1 Regulations 177-180 Prescribed records

7.1.1 regulations 181–-184 Confidentiality and storage of records


7.1.5 regulation 14 Application for provider approval by individual

7.1.5 regulation 15 Application for provider approval by person other than an individual


7.1.5 regulation 16 Matters relating to criminal history

7.2.3 regulation 31 Condition on service approval - Quality improvement plan

7.1.5 regulation 46 Application for supervisor certificate

7.2.1, 7.2.3 regulations 55-56 Quality improvement plans

Summary of Strengths QA 7: Leadership and service management.Site Governance is the partnership between the Children’s Centre’s local community as represented on the Governing Council and the Education and Care Leader and staff team, working together to develop the future directions for the site. Together we monitor and report progress to continually enhance the performance of the Children’s Centre. The Governing Council is accountable to the community and to the Minister for Education for representing the views of the community. Keithcot Farm Children’s Centre Governing Council consists of – parents, educators, Community Development Coordinator and other community members. Responsibilities of the Governing Council are clearly defined particularly as they are the employers of the Long Day Care staff. Governing Council members are given the opportunity to participate in more formal training to expand on their knowledge, roles and responsibilities. LDC staff have contracts which are developed in conjunction with the Governing Council and are reviewed annually.All staff, Governing Council members, students and regular volunteers have Screening Checks conducted by the Department for Communities and Social Inclusion (DCSI) or the Teacher Registration Board. All staff, Governing Council members and regular volunteers have up to date Responding to Abuse and Neglect (RAN) training and are aware of their responsibilities as mandated reporters of abuse and neglect.The Philosophy Statement and all policies and procedures are reviewed at least annually with a focus on continuous improvement and feedback is sought and provided by Educators, Allied Health staff and Governing Council members. Updated policies and procedures are readily available in hard copy by the Sign In desks and on our Website for staff and families to readily access. Staff rosters are maintained and regularly reviewed to meet the needs of the Centre with the outcome of a stable staff team.Induction and orientation process for all new Educators have a focus on developing warm, respectful relationships with children and families, and to create safe, learning environments. The Early Childhood Association Code of Ethics is embedded in our relationships and practice. A copy of the Code of Ethics is supplied to all families on enrolment and to all staff as part of the Induction process.Performance development plans are developed with all staff. They are reviewed at least annually and performance goals align to the philosophy, the QIP, EYLF and ECA code of Ethics. The Educational Leader is given access to a range of PD and substantial non contact to allow critical reflection of the program. The Educational Leader and the Key Educators mentor educators who are new to the Centre or have newly completed qualifications.Shared professional learning opportunities are accessed across the Children’s Centre and the School, through a range of Partnership Programs. Staff share their learning within the team informally and at more formal occasions including staff meetings. An up to date Reading Folder is shared within the team, which contains; changes to legislation, regulations and articles for professional reflection.Effective administrative systems are in place and records are kept confidentially and archived according to legislative requirements. Training is accessed for Administrative Assistants to build networks and to keep informed. Financial audits are rigorous and are of a high standard and are conducted annually. An external Accountant visits monthly to provide financial support and advice.Grievances and complaints are addressed in a timely effective manner and are documented accordingly.DECD and the Regulatory Board are immediately notified of all serious incidents. The staff team reflect on these situations and improve processes to prevent future occurrences.


Families indicate the effectiveness of programs via a range of surveys throughout the year. Suggestions for improvement are reflected upon and implemented when appropriate. The process of offering formal parent interviews is a direct outcome of a parent survey response.KFCC is part of the Department for Education and Child Development (DECD) Golden Way Partnership which consists of Leaders from 2 Secondary Schools, 4 Primary Schools (including 2 with Preschools); 3 standalone Preschools and 1 Birth to school entry Children’s Centre.The Director of KFCC takes a lead role in the Partnership through the Numeracy and Literacy Results + initiative and provides a strong voice for the Birth to School Entry levels of Education by leading the work to identify and share outstanding and consistent practices in tracking and monitoring data; pedagogical practices and differentiated intervention processes. Through this process Early Years leaders within the Golden Way partnership are supported to develop and share consistent evidenced-informed numeracy and literacy improvement practices by building the collective capacity to improve learning outcomes at both the site; Partnership and State level. This work is enhancing the shared vision, learning spaces and pedagogies which support the continuity of learning for children and families across the Educational sectors.The Assistant Director is an Executive member of the Children’s Week Committee. Children's Week is an annual event celebrated in Australia through adiverse range of events and activities organised at National, State and Local levels. These focus the attention of the wider community on children, their needs and achievements. The Assistant Director is also a member of the Community Children’s Centres of South Australia.The Community Development Coordinator (CDC) chairs a local partnership group, consisting of leaders from 2 neighbouring schools, council, local churches, Family Day Care and coordinators of local parent support programs and groups. In addition the CDC facilitates a Family Wellbeing group consisting of representation from all 10 DECD Golden Way Partnership sites, inclusive of pastoral care, school leadership, counsellors and family wellbeing practioners and works to address vulnerabilities identified from across the community. The CDC develops a calendar of programs/information sessions for parents (on topics including Sleep, Understanding Behaviour, Family Relationships, Fussy Eating and First Aid) and facilitates social activities for families to connect with each other. Our Allied Health team, consisting of an Occupational Therapist and Speech Pathologist, work within an early intervention approach, increasing the knowledge of our educators and working with families through referral pathways and additional support for children.

All Educators, parents and children have the opportunity to contribute to the QIP throughout the year to ensure ongoing and continuous service improvement.


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