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Operating in Asia: Business Aviation’s Next Frontier PRESENTED BY: Keith Dixon, Colt International Lex den Herder, Universal Weather and Aviation, Inc. Joe Chen, Jet Service China Success Schedulers & Dispatchers Conference | New Orleans, LA | January 14-17, 2014 Thursday, Jan. 16, 10:00 a.m. - 11:15 a.m.

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Operating in Asia: Business Aviation’s Next Frontier

PRESENTED BY:

Keith Dixon, Colt International

Lex den Herder, Universal Weather and Aviation, Inc.

Joe Chen, Jet Service China Success

Schedulers & Dispatchers Conference | New Orleans, LA | January 14-17, 2014

Thursday, Jan. 16, 10:00 a.m. - 11:15 a.m.

Incredible India

PRESENTED BY:

Lex den Herder

Vice President, Government & Industry Affairs

Universal Weather and Aviation, Inc.

Schedulers & Dispatchers Conference | New Orleans, LA | January 14-17, 2014

Incredible India

India Now recognizes Importance of BIZAV

• Previous crew visa issues have been resolved. Indian missions/posts have been

authorized to grant these visas within three days of submission of the visa

application.

– There are certain nationality exceptions*

• Reinstatement of Temporary Landing Permit (TLP) which is authorization for

Indian Immigration to allow entrance to India without a visa for crew members of

non-scheduled airlines and chartered flights as well as for private and business

flights

• The time required for permits to land India has been reduced from seven working

days to three, and from three days to one for those overflying the country

• DGCA to be replaced by creation of a new Civil Aviation Authority

• Business Aircraft Operators Association (BAOA) making great strides

5

Interesting Facts

• World’s largest democracy

• World’s oldest, largest and most continuous civilization

• Chess was invented in India

• Has the largest pool of scientists and engineers in the world

• Martial arts and yoga both had their origins in India

• India has never invaded another country

• 1/3 the size of the US, yet is 2nd most populous country in the

world after China with over 1.16 billion people

6

Indian Culture & Religion

• Defined by a strict social hierarchy

• Arranged marriages are typical – but some changes occurring

• Birthplace of Hinduism, Buddhism, Jainism & Sikhism

• One of most religiously diverse nations in the world, 80% Hindu,

13% Islam and also has in excess of 23 million Christians

• Indians do not like to say no

• Indian are not always punctual, but do expect foreigners to be

7

10 YRS PROJECTED GROWTH AT 12.5%

Mumbai South Ramp

9

Mumbai Lima Parking

10

Mumbai

11

Intersecting Runways

Mumbai

12

Intersecting Runways

Delhi

13

Terminal 1 - Domestic

Delhi FBO

14

Delhi Domestic Terminal T1

Entrance & Exit for Business Aircraft

15

Capacity & Efficiency Achievements

16

U.S.-India Aviation Summit

Military Airports

17

Agra Airport – VIAG – Destination Taj Majal

Agra Airport Terminal - Airside

18

Agra Ramp Area

19

Hindustan Aeronautics Limited & Growth of

Aviation Related Manufacturing

20

Dornier Do-228

FEATURES:

• 15/ 19 Seat Light Transport/

Commuter A/c.

• Short Take Off & Landing (STOL)

• Powered by Twin Turboprop Garrett

Engines

• Max All up Weight - 6400 Kg

• Payload - 1903 Kg

• L - 16.56 M; W - 16.97 M; H - 4.86 M

• Roles- Transport, Trainer,

Surveillance, Para Troop/ Para Jump,

Flight Inspection

FEATURES:

o 44 Seat Medium Transport/

Commuter Aircraft

o Powered by Twin turbo-prop Dart

Engines

o Max All Up Weight - 21,092 Kg

o Payload - 5216 Kg

o L - 20.42 M; W- 30.02 M; H - 7.57 M

o Roles - Transport, Trainer, Cargo,

Aerial Survey, Flight Inspection

Avro HS 748

Recommendations When Operating To India

• Do your homework and update yourself on latest status

• If you can, work 3 weeks to a month ahead of time. If it’s short

notice typically can be done - go for it, but may be limitations

• If you operate frequently – maintain valid visas

• One of India’s biggest issues is infrastructure – recognize you

may have parking limitations at times

• Utilize a knowledgeable Trip & Ground Service Provider

• Set expectations with passengers

22

The Benefits and Best Practices for Business Aviation

23

Incredible India !!

China

PRESENTED BY:

Joe Chen

Keith Dixon

Schedulers & Dispatchers Conference | New Orleans, LA | January 14-17, 2014

Thursday, Jan. 16, 10:00 a.m. - 11:15 a.m.

25

Welcome to China!

Overview

• Chinese economy

to be more open

• New policies

on business aviation

• Operations

in China

Presentation will include…

26 China

27

Airports

Airports

OPEN

to

Foreign

Aircraft

Airports

CLOSED

to

Foreign

Aircraft

China

Economy

• Third Plenum of top party brass

held last November pledges

deeper reform

To be more open

28

• Government promises a greater role for market

• Private companies are the ” important components” of the

economy

China

New Policies

• 1st Dec 2014, CAAC has new regulations to simplify flight-

approval procedures for Business Aviation

• Relaxing regulations on private pilot license for entertainment

and non-profit Business Aviation

For Business Aviation

29 China

Operations in China

30 China

We will cover…

1 Permit / Slot

2 Route

3 East China Sea ADIZ

4 Parking at Beijing Capital International Airport / ZBAA

5 Airport charges

6 Handling agents

7 Customs and Immigration

8 Fuel

9 Cultural checklist

China

Foreign business flights in China

Traffic volumes

31

Date Flights

2011 8340

2012 8521

2013 (Jan – Oct) 7648

2013 (projected) 9000

2011 2012 2013

China

China

• On 1st Sep 2013, CAAC published a new regulation on permit

application. Following are the points need your attention

• Request( including revision request ) and sponsor letter must be

submitted to CAAC with 2 lead working days.

• The next page shows the format of the Permit Request and

Sponsor Letter

Permit / Slot

32

China

XXX LTD WOULD LIKE TO APPLY FOR PERMIT:

OPERATOR:

COMPANY NATIONALITY:

BILLING ADDRESS: PH: FAX: EMAIL: SITA: AFTN:

OWNER:

REGISTRY:

ACFT TYPE(SAME AS THE TYPE INDICATED IN FPL):

ACFT NATIONALITY:

CALL SIGN:

MTOW:

SEAT NUMBER:

FLT PURPOSE:

Permit Request

Required Information

33

AIRBORNE EQUIP: RADIO FREQ: RANGES CAPABILITIES: VHF RANGE XX TO XX / HF RANGE XX TO XX

CARGO:

WEIGHT:

CREW INFO:

NAME/PASSPORT/NATIONALITY

CAPT:

SCHEDULE: (UTC) (ETD AIRPORT1) (ETD TIME) (ETA TIME) (ETA AIRPORT2) DATE (ETD AIRPORT2) (ETD TIME) (ETA TIME) (ETA AIRPORT3) DATE

FLT ROUTE: (AIRPORT1) (ENTRY POINT) (ROUTE) (AIRPORT2) (AIRPORT2) (ROUTE) (EXIT POINT) (AIRPORT3)

HANDLER: (AIRPORT) HANDLER NAME PH: +86… FAX: +86…

SPONSOR: NAME: PH: +86… FAX: +86…

证明函

民航局空管局运行管理中心:

(接待单位名称、工商注册号、详细注册地址、注册时间)

应我公司邀请,(被邀请人所属单位国籍、名称、被邀请人职务、姓名)一行…人,将于(某年

月日),乘公务机抵达(某地),进行(何种活动)。

机型:

注册号:

呼号:

具体行程:(北京时间)

(某年月日) 起飞机场中文名称-落地机场中文名称

……

每段行程乘客名单:

(姓名)(国籍)(出生年月日)(职务)(证件类型)(证件号码)

……

此次飞行任务由我单位负责,我单位承诺以上信息真实可靠,特此证明。

(接待单位联系人姓名、职务、联系电话、移动电话)

(地面代理单位负责人姓名、职务、座机电话、移动电话)

公章

出具日期

(按国家规定的公章样式)

(公章完全覆盖日期) 34 China

Permit for airport which is not opened to foreign aircraft. Application must be submitted to CAAC with 7 working days in advance, together with the following documents.

• An official sponsor letter issued by local government (county level)

• An official letter issued by local airlines to prove their navigator is qualified.

• No permit for operating to airport with altitude higher than 7999 feet (2438 meters)

• A Chinese navigator is required, when operating to an airport between 4921 feet (1500 meters) to 7999 feet (2438 meters)

35

China

Permit / Slot

China

• One trip (in and out China ) is not allowed to have more

than 8 legs

• The same aircraft is not allowed to occupy 2 slots at a same airport,

between the hours or 0800 – 2159 local time at….

– Beijing Capital International Airport / ZBAA

– Shanghai Hongqiao International Airport / ZSSS

– Shanghai Pudong International Airport / ZSPD

– Shenzhen Bao'an International Airport / ZGSZ

– Guangzhou Baiyun International Airport / ZGGG

36

China

Permit / Slot

China

37

• MTOW less than 7 tones is not permitted to land at an

airport with daily traffic volume more than 200 movements

• Direct flights between mainland

China and Taiwan is only for..

– Mainland China registered

business aircraft

and

– Taiwan registered

business aircraft

Taiwan

China

China

Permits / Slots

Permits / Slots

Number of seats

38

• Business aircraft with more than 30 seats…

should be a private / corporate aircraft, and

nonprofit.

• A chart of seats and copy of documents

issued by the aviation authority where the

aircraft registered.

Taiwan

China

China

Permits / Slots

All airports in China

39 China

• No technical landings are

allowed at busy airports

• Check with the handler before planning

technical stops

Note:

Once the landing permit is approved, that means the slot is also approved

Permits / Slots

40

0001 - 0559 local time

No restriction

China

0600 - 2359 local time

Two movements per hour: - One for a domestic registered aircraft

- One for a foreign registered

0700 - 0859 local time

No take-offs for business aircraft allowed

Beijing Capital International Airport / ZBAA

Permits / Slots

41 China

0001 - 0559 local time

No take-offs for business aircraft allowed

0700 - 2359 local time

Foreign registered aircraft not allowed to:

- Land from the east and northeast direction

- Depart from the east and northeast direction

Technical landing are permitted at busy airports

Note: once the landing permit is approved, that means the slot is also approved

Shanghai Hongqiao International Airport / ZSSS

Routes

42 China

Overflight

Not allowed between waypoints: TELOK and BISUN

TELOK

BISUN

China

Routes

43

Normally only waypoints:

– AGAVO

– LAMEN

– DOTMI

– MAGOG

Are used for:

East and South coast

entry and exit fixes

for business flights

AGAVO

Overflight

China

LAMEN

DOTMI

MAGOG

Routes

44 China

Airways

L888 Y1 Y2 are not allowed to be used

Y2

Y1

L888

China

Routes

45 China

Routes to avoid L888 Y1 Y2 include:

RULAD A343 POSOT B215 NUKTI W66 GOBIN B330 ZGGG

KAMUD A468 KCA B215 NUKTI W66 GOBIN B330 ZUUU

RULAD

KUMAD

L888 Y1

Routes

46 China

Mongolia Routes

Mongolia routes

1 To Mongolia Route via AGAVO or MAKNO, use POLHO to enter Mongolia.

2 From Mongolia To ZBAA or ZBTJ use INTIK. V.V.

3 From Mongolia UIII or ZMUB to North China, use INTIK. V.V.

When itinerary applies to (1), use POLHO

When itinerary doesn’t applies to (1) but (2), use INTIK

For other circumstances, use NIXAL between China and Mongolia.

POLHO

INTIK

NIXAL

CHINA

MONGOLIA

Routes

47 China

Mongolia Routes

From North to South

1 Bypass ZHO between B208 and A461

2 Route example: NIXAL B208 CGO W129 OBLIK A461 LIG R473 WYN W18 NLG W23 ZUH R473 SIERA VHHH

From South to North

3 Use ZHO to connect A461 and B208

4 Route example: VHHH BEKOL A461 ZHO B208 NIXAL

Example routes are to / from Hong Kong / VHHH

ZHO

Routes

48 China

Closed route

Closed route

YBL B215 TYN overflights not allowed

YBL

TYN

B215

China’s new ADIZ (Air Defense Identification Zone)

ZBBB

• Crossing this new ADIZ, you

must now file with China

• Ensure the flight plan includes

the following two AFTN

addresses for filling:

– ZBBBZGZX

– ZSACZQZX

• Notam information for this change to

ADIZ and instructions are located at:

https://www.notams.faa.gov/dinsQueryWeb/

• Type in FIR: ZBBB

• Click on: ‘View Notam’

China

Shanghai Hongqiao International Airport / ZSSS

50 China

Parking is getting worse and traffic is increasing

• The nearest parking position will take 30

minutes

• It is quite often to take an hour for parking at

the remote position, such as Apron N2 and

Apron M.

• It will save time if the passengers disembark at

a position near the parking stand

• But the passenger has to take a while to get to

the FBO

Parking

51 China

• Airports are owned and run

by state, the airport

department concerned can

raise their price any time.

But the high cost does not

reflect service level.

• Most airport authority is

more care about profit than

service.

• They set up so called VIP

Service Department to

handle business flight.

• Actually this department is

too weak to get timely and

efficient support from other

department.

Comparison of airport charges for a G4

2010 and 2013 in US Dollars

Airport 2010 2013 Increase

ZBAA 5,600 11,800 111%

ZSPD 3,160 5,500 74%

ZGGG 2,500 4,830 93%

ZGSZ 2,800 6,660 138%

ZJSY 2,500 8,160 226%

ZUUU 2,800 4,160 49%

ZLXY 1,830 4,000 119%

ZWWW 2,300 9,160 298%

ZJHK 2,500 8,500 240%

ZBYN 3,660 7,660 109%

ZHHH 2,660 5,830 119%

Airport charges

52 China

• Since the situation at the airports is getting more complex and the

agent has to do more coordination

• The handling agent plays a key role in

ground handling

• More handling agents are appearing

• Check if your handling agent is professional and experienced

• Agents with a longer history are stronger and more reliable

Handling Agent

Customs and Immigration

Incorrect crew / passenger information may cause a delay and penalty at

airports such as:

– Chengdu Shuangliu International Airport / ZUUU

– Kunming Wujiaba International Airport / ZPPP

– Guangzhou Baiyun International Airport / ZGGG

China 53

Incorrect Information

If the list of names sent to security department is incorrect, a correct one

is required before they let the aircraft go

At some airports, the CIQ is very strict, any mistake on the name info will

likely receive a penalty at airports such as:

– Tianjin Binhai International Airport/ ZBTJ

– Jinan Yaoqiang International Airport/ ZSJN

– Shenzhen Bao'an International Airport/ ZGSZ

Customs and Immigration

• If the passenger have two or more

passports, they must use the one with

Chinese visa

China 54

Passports

• If the passport ( with Chinese visa) is expired, please let your agent

know in advance and provide the new passport info

• Do not forget to bring with you the expired passport with valid

Chinese visa

Customs and Immigration

• On international arrival into China, the crew must provide a General

Declaration form (GENDEC) stamped by Customs of last stop airport.

• Without the stamped GENDEC, it may delay passenger/crew check in,

even worse you could be fined

• On international arrival, do not open the cabin door. Until it has been

indicated to you to do so

• If door is opened before customs gets there, you will likely have a

problem

China 55

General Declaration (GENDEC) and International arrival

Customs and Immigration

• In principle, crew must have C-type visa

• If crew member who holds a C-visa wants to take commercial to leave

or arrival China.

• His handling agent should issue an official letter to airport immigration

to explain the reason

• Otherwise, they will likely not be allowed to leave by commercial.

Maybe you won’t get into trouble even you fail to observe the above rules.

But when the lucky star is not with you, then it will be a big problem.

China 56

Visas - Crew

Customs and Immigration

• Passenger can stay in China 72 hours without visa.

• Currently this policy applies to:

– Beijing Capital International Airport / ZBAA

– Shanghai Hongqiao International Airport / ZSSS

– Shanghai Pudong International Airport / ZSPD

– Guangzhou Baiyun International Airport / ZGGG

– Chengdu Shuangliu International Airport / ZUUU

– Chongqing Jiangbei International Airport / ZUCK

• If you have a passenger coming to China without visa, you need to

double check with your agent to confirm there is no problem.

• In principle, this rule is not applicable to crew

China 57

Visas - Passengers

Fuel

• The fuel agent is responsible to check and

make sure fuel is all set

• It may cause misunderstanding or even

delay fuel service if you have your

handling agent to follow up the fuel

instead of your fuel agent.

• Credit card or a fuel card is not acceptable

China 58

59

Cultural checklist (part 1)

Communicating

Bowing or nodding is the common greeting; however, you may be offered a handshake. Wait for your host to offer their hand first. Applause is common when greeting a crowd; the same is expected in return. Introductions are formal. Use formal titles. Often times our host will use a nickname to assist Westerners. Being on time is vital in China. Appointments are a must for business. Bring several copies of all written documents for your meetings. The decision making process may be slow. You should not expect to conclude your business swiftly. Present and receive cards with both hands. Never write on a business card or put it in your wallet or pocket. Carry a small card case. The most important member of your company or group should lead important meetings. Your hosts value rank and status. Allow your host(s) to leave a meeting first.

Source: http://www.cyborlink.com/besite/china.htm

• China is the oldest continuous civilization

• The checklist is advisory only, for communicating, appearance,

behaviors and manners

Please develop a working knowledge of Chinese culture

China

60

Cultural checklist Appearance

Conservative suits for men with subtle colors are the norm. Women should avoid high heels and short sleeved blouses, Revealing clothing for women may be considered offensive to Chinese businessmen. Subtle, neutral colors should be worn by both men and women. Casual dress should be conservative as well. Men and women can wear jeans. However, jeans are not acceptable for business meetings.

Behavior and Manners

Do not use large hand movements, it may may be distracting to your host as they do not do it. Personal contact must be avoided. It is highly inappropriate for a man to touch a woman in public. Do not point when speaking, to point do not use your index finger, use an open palm. It is considered improper to put your fingers in your mouth Avoid acts that involve the mouth Gift giving is a very delicate issue in China - See international business gift giving. If giving a gift to a government official, be cognizant of OFAC laws It is more acceptable to give gifts either in private or to a group as a whole to avoid embarrassment. The most acceptable gift is a banquet and quality writing pens as considered favored gifts. Do not give clocks, straw sandals, handkerchiefs or anything White, Blue or Black as they are all associated with death! Always arrive on time or early if you are the guest. Do not discuss business at meals or start to eat or drink prior to the host. As a cultural courtesy, you should taste all the dishes you are offered. Sample meals only, there may be several courses. Never place your chopsticks straight up in your bowl. By placing your sticks upright in your bowl your will remind your host of joss sticks which

connotes death. Try not to drop the chopsticks it is considered bad luck. Do not eat all of your meal. If you eat all of your meal, it will be considered you did not receive enough food and are still hungry. Women do not usually drink at meals. Tipping is considered insulting, however the practice is becoming more common.

Source: http://www.cyborlink.com/besite/china.htm

China