operation & maintenance services - siemens energy sector · pdf filewe are international...
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Answers for infrastructure and cities.
We work closely with our customers to develop balanced service packages tailored to your specific situation. We make sure that these packages meet your needs and expectations relative to the technical, financial, and regulatory performance of your assets.
We are international and experienced. We provide O&M services for electrical systems around the world. Operation & Maintenance contracts The responsibility for the operation and maintenance of the electrical system of a wind farm - or specific targeted functions thereof - is transferred to Siemens for a fixed period of time (normally longer than three years).
Investment decisions and individual core functions may remain with the asset owner or may be assumed by Siemens.
The operational risk is transferred to Siemens and Key Performance Indicators (KPIs, e.g. continuity of service or availability) and/or Service Level Agree-ments (SLAs) are established to guarantee the agreed technical and budget performance.
Operation & Maintenance Services for the Electrical Systems of Wind Farms
Focus on your core business and have the electrical system of your wind farm managed, operated, and maintained by industry experts. Siemens offers a wide array of opera-tion and maintenance (O&M) services and “care-free packages,” in which we guarantee a defined performance level either for the entire electrical infra-structure of wind farms (including col-lector systems and grid interconnec-tion equipment), or for defined portions of it. We provide these services for both onshore and offshore wind farms interconnected to the grid using con-ventional AC or HVDC technology. Our portfolio includes the following elements:
Operation services Maintenance services Management services Asset services Support services
Asset management and asset services are our main focal points
Trust to Siemens the overall management of the electrical system of your wind farm
Network Services Operation & Maintenance Services
Our core service elements include: Operation services
Control room operation (24h/7d) Remote monitoring Call centers Metering Energy management & automation
Maintenance services Field services Preventive & corrective maintenance Repairs Emergency response Inspection Spare part management
Management services
Asset strategy planning Asset management Development and implementation of management plans, maintenance strategies, operation manuals, & asset standards
Value chain optimization Risk management & emergency/ business continuity planning
Environmental, health & safety ser-vices
Regulatory compliance Definition of KPIs & SLAs Benchmarking
Asset services
Commissioning & start-up/ takeover services
Lifecycle management Support services
HR and Quality management Logistics services (e.g., procurement & warehouse management)
IT system operations Fleet management
Our value proposition
Concentrate on your core business – we manage the electrical infra-structure of your wind farm expertly for you. We bring to the table compe-tences that may not be present in yourorganization. You can leverage our knowledge and expertise to hedge against operation and maintenance risks that may not be at the core of your business.
The network operation costs will be predictable & guaranteed. Our ser-vice package is truly “care-free.” Our operation & maintenance experience, processes, and methodologies enable you to increase the profitability and ef-ficiency of your assets.
We guarantee our performance, relative to agreed KPIs, such as conti-nuity of service or availability.
We contribute professionals with many years of experience and qualifications in the utility and in-frastructure industries. You can lev-erage our long-standing worldwide experience to optimize the operation and maintenance of your electrical infrastructure facilities.
Published by and copyright © 2012 Siemens AG Infrastructure & Cities Sector Smart Grid Division Services Business Unit Humboldtstr. 59 90459 Nuremberg, Germany Siemens Energy, Inc. 14521 Old Katy Road, Ste 100 Houston, TX 77079, USA
For more information, please contact our Customer Support Center. Phone: +49 180 524 84 37* Fax: +49 180 524 24 71 (*Charges depending on provider) E-mail: [email protected]
Smart Grid Division Order No. Printed in Germany Printed on elementary chlorine-free bleached paper.
All rights reserved. Trademarks mentioned in this document are the property of Siemens AG, its affiliates, or their respective owners. Subject to change without prior notice. The information in this document contains general descriptions of the technical options available, which may not apply in all cases. The required technical options should therefore be specified in the contract.
Expertise you can rely on
Leadership in wind power technology
First major players in the wind power market
Dependable, efficient, and cost-effective products and solutions
Reliable and financially strong partner for over 160 years
Wide range of value-added services
International company with local pres-ence in over 190 countries worldwide
Commitment to meeting your needs
Successful history of long-term busi-ness relationships
Unparalleled expert knowledge and worldwide experience
Siemens tailors the full range of services to your specific needs