operational agility for your distribution center

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Cost Per Unit PROFIT Operational Agility A new solution for order fulfillment in an omni-channel world

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Page 1: Operational Agility for your Distribution Center

Cost P

er U

nit

PROFIT

Operational

AgilityA new solution for order fulfillment in an omni-channel world

Page 2: Operational Agility for your Distribution Center

Warehouse Execution Software Optimize Labor & Equipment

You’re tired of talking about Omni-Channel

You hear it everywhere, but what exactly does it mean for your business?

Ch an ne l

O m n i

Channel

Omni

Omni Channel

Page 3: Operational Agility for your Distribution Center

Distribution Science®

Most retailers understand the importance of omni-channel, but admit that they struggle to define exactly what it means at an organizational level.

But it’s really not that complicated !!

?

Page 4: Operational Agility for your Distribution Center

Distribution Science®

Omni-Channel is a Promise

Page 5: Operational Agility for your Distribution Center

Distribution Science®

And it’s not much more than that. ! Omni-Channel is a promise you extend to your customers for a full, client-driven experience. It is an experience that revolves around providing your products to customers when, where, and how they want them.

Page 6: Operational Agility for your Distribution Center

Distribution Science®

Your store locations, online presence, mobile purchasing app, ship to store, return to store…these are all part of that promise you extend to your customers.

But it’s not not just the opportunity,

it’s the execution. !

Page 7: Operational Agility for your Distribution Center

Distribution Science®

But really, that’s a pretty promise!BIG

Page 8: Operational Agility for your Distribution Center

Distribution Science®

And it’s one you’re struggling to meet! While placing your customer at the center of your model seems like a great idea, back-end distribution models can’t remain competitive with the rapidly changing and multiplying schemas marketers are pitching to customers. Customer

Page 9: Operational Agility for your Distribution Center

Distribution Science®

This is particularly true for your Distribution Centers

Many clients we work with know their DCs are an important part of their value chain, but the DC is also the hardest hit by the omni-channel model.

Page 10: Operational Agility for your Distribution Center

Distribution Science® Reusable Intelligence

For some, DCs have been left in stale states. They were traditionally built to handle predictable store replenishment, and now they’re struggling to compete with the volume and complexities of multiple order profiles and priority ship dates.

Page 11: Operational Agility for your Distribution Center

Distribution Science® Reusable Intelligence

Others invested heavily in automation and MHE but continue to rely on legacy solutions that lack the agility to effectively pivot when order profiles shift

on a regular bases.

Page 12: Operational Agility for your Distribution Center

Distribution Science® Reusable Intelligence

Either way, the lack of agility inherent in your system is eating away at your profits.

Page 13: Operational Agility for your Distribution Center

Distribution Science® Reusable Intelligence

Does this !sound familiar ! ???

?

Page 14: Operational Agility for your Distribution Center

But!what can !you do?!

???

Page 15: Operational Agility for your Distribution Center

Don’t Buy Anything!

First things First

Page 16: Operational Agility for your Distribution Center

You’ve probably already sunk a ton of capital into your DCs. There’s no reason to continue to invest in solutions until you discover how to make your existing

infrastructure more aligned, more intelligent, and more agile.

You stuff!

don’t need more

You needwhat you haveto work better, together.

Page 17: Operational Agility for your Distribution Center

Buying a new sorter or WMS isn’t going to do that!

Page 18: Operational Agility for your Distribution Center

What you really want is to be competitive. And the only way to achieve that is by closing the gap between customer engagement and the executing of the

promise in the most cost efficient way possible. "

Customer engagementExecution

Page 19: Operational Agility for your Distribution Center

That’s a tricky proposition!

Page 20: Operational Agility for your Distribution Center

It can mean a whole host of issues and changes depending

on your business

And that’s not even accounting for what those marketers may be offering tomorrow

!

It’s incorporating multiple channels

It’s dealing with changing

and varied order profiles

It’s meeting ship-to deadlines

& it’s much, much more

Page 21: Operational Agility for your Distribution Center

So how do you solve a distribution problem that means a ton of things today and maybe more tomorrow?

And how can you successfully implement solutions today without negatively impacting how you adapt to new challenges tomorrow?

?

? ? ?

Page 22: Operational Agility for your Distribution Center

You could try MHE!

Page 23: Operational Agility for your Distribution Center

The problem is that MHE vendors continue to innovate around their own offerings instead of finding ways to use their technology to create holistic health inside their customers’ DCs. The result has led to many facilities misguidedly plugging in costly, new MHE into their systems, only to fall short of the returns they aimed for.

Most MHE will do exactly what it claims to do…!

Page 24: Operational Agility for your Distribution Center

What about Software?

Page 25: Operational Agility for your Distribution Center

Warehouse Management Systemsare great at managing your...

Inbound Shipments

Labor Management

Inventory

Page 26: Operational Agility for your Distribution Center

Warehouse Control Systemsare fantastic at managing the physics of your DC

moving conveyors

picking

machinery

Page 27: Operational Agility for your Distribution Center

The problem occurs when you put the two together, creating a giant gap in your order processing flow. This forces you to throw orders over a technological fence

inside your own warehouse.

WMSWCS

Page 28: Operational Agility for your Distribution Center

We’ve seen a lot of DCs!!

And what we’ve found is that most people are throwing money at these various solutions, investing heavily so they can get in front of the problem.

Page 29: Operational Agility for your Distribution Center

The most aggressive make a valiant attempt at creating state-of-the-art DCs, chalked full of automation and advanced MHE. All in the name of fulfilling the

omni-channel promise.

Omni-channeltron 4000 X1

Page 30: Operational Agility for your Distribution Center

But piecemeal equipment and legacy systems are simply not meant to be agile. They’re meant to perform their

single function inside the warehouse.

Function AFind box Pick box

Function B

Page 31: Operational Agility for your Distribution Center

And what happens when you run out of real estate trying to facilitate the rapid fulfillment of on-demand orders?

Page 32: Operational Agility for your Distribution Center

Cost

Per

Uni

t

You've got too much labor, too much automation, not enough real-estate. Your cost per unit shipped has skyrocketed. Sure, you're pumping out the volume necessary to fulfill the promises, but it's eating a hole through your earnings!

Page 33: Operational Agility for your Distribution Center

You've already invested heavily in your warehouse:!

Page 34: Operational Agility for your Distribution Center

You don’t need to sink more money into WMS, ERP, MHE or other solutions that might work great alone, but can’t play as a team!

WMS WCS

Page 35: Operational Agility for your Distribution Center

And simply ripping and replacing these solutions isn’t going to create agility or alignment in your operations.

Agility

Alignment

Page 36: Operational Agility for your Distribution Center

Chances are you’ve tried this before

Did it work?!

? ? ?

Page 37: Operational Agility for your Distribution Center

Before you pour more money into your DC, why not first re-think what an omni-channel optimized facility looks

like for YOUR BUSINESS, today and tomorrow.

Page 38: Operational Agility for your Distribution Center

Are your order profiles changing? If so, how are those order cycle times impacting the traditional orders being fulfilled? Are you eroding your current customers by way of introducing new customers? Is the inventory coming into your facility aligned with your outbound processes? How does work flow through your DC? Do short waves make sense? Long waves? Do you need to go waveless to compensate for changing eCommerce orders?

Ask Questions!

1

2

3

?

???

Page 39: Operational Agility for your Distribution Center

A real solution begins with an analysis, not a product

Not an analysis of a problem, but a systematic look at the holistic health of your warehouse as seen through the lens of your business goals and

existing infrastructure and systems.

Page 40: Operational Agility for your Distribution Center

You need to break free of the mindset that parses out solutions. For example, implementing solutions like a labor management solution might bolster the efficiency of your labor, but what happens when they out pace your MHE?

You end up with bottlenecks and idle labor. !

bottle neck

Page 41: Operational Agility for your Distribution Center

...you need a system that can implement a solution based on your analysis. You need a solution that has the capacity to leverage and link the disparate

islands operating inside your DC.

NEXT…!

Page 42: Operational Agility for your Distribution Center

The system should be built with the modularity to allow you to plug and play different components, all while creating holistic success, so it may

align, cohere, and improve what you already have.

1

23 4

Page 43: Operational Agility for your Distribution Center

Ideally, it should be able to fit itself within your existing system to bring holistic value, regardless of what you have, and not inadvertently sub-optimize existing solutions already

doing a great job solving a specific problem.

Page 44: Operational Agility for your Distribution Center

What you need is a nuanced solution: One that builds and adapts from your problems and from your assets,

so you can reach your business goals,

Page 45: Operational Agility for your Distribution Center

Even as those goals change!

Just as your channels and order profiles will continue to shift and multiply

Order OrderOrder Order

Order

OrderOrder

Order

Order Order

Page 46: Operational Agility for your Distribution Center

Enter WES WES

Page 47: Operational Agility for your Distribution Center

A warehouse execution system (WES) provides a practical solution by creating a connective tissue between existing systems such as WMS, WCS, and MHE, aggregating their data and

aligning their functions under a unified platform.

WES

WMS WCS

Page 48: Operational Agility for your Distribution Center

This isn’t a new term for a big bang implementation overlay of a WMS -- it’s a complementary solution set to solve the

problem holding the rest of your systems back.

Page 49: Operational Agility for your Distribution Center

A well designed WES will give you the agility and holistic success to do so without the inefficiencies that eat away at your earnings.!

Combined with the modularity that allows for implementing greater intelligence,

workflows, and systems to be added to address your specific problems.

PROFIT

x x

Page 50: Operational Agility for your Distribution Center

The Reddwerks Solution !Warehouse Execution Powered by Distribution Science®

Page 51: Operational Agility for your Distribution Center

The Reddwerks approach is built on creating holistic health within your DC among your existing systems as well as injecting intelligence and agility.

Page 52: Operational Agility for your Distribution Center

It is a nuanced, consultative solution based on a systematic analysis of your existing facility, followed by the implementation of an execution layer based on your

facility’s needs, pain points and business goals.

Analysis Plug In AchieveAlgorithm

Page 53: Operational Agility for your Distribution Center

Our process begins with our in-house operations engineering team. We use our patented process of systematic analysis we call Distribution Science® to assess

and solve the problems occurring inside your warehouse based on the logical and physical constraints created by your existing infrastructure.

Page 54: Operational Agility for your Distribution Center

This methodology is built around using real data to run models and simulations of your DC. We hypothesize and test those hypotheses for

potential solutions to balance work across your DC, and boost the performance of your labor and MHE.

Real Data Model

Page 55: Operational Agility for your Distribution Center

Then, depending on the way we best believe our solution can help, we implement the WES in your system to handle order processing, and include workflows,

solutions, and system directed capabilities to boost overall performance and give agility to your system.

Order Processing

Workflows

Solutions

System directed capabilities

WESPerformance0% 100%

Agility0% 100%

Page 56: Operational Agility for your Distribution Center

The Reddwerks approach is built on injecting intelligence and agility into your existing distribution centers, which

has lead to some compelling ROI by way of:

Page 57: Operational Agility for your Distribution Center

Reduce Direct Labor Costs Increase Facility Throughput Create Process Alignment

Improve MHE Utilization Enable Operational Agility Extend Infrastructure Life

Page 58: Operational Agility for your Distribution Center

Whether you are looking to optimize labor efficiency through system directed execution, increase other material handling equipment

utilization, or extend the capabilities of your existing WMS or ERP, Reddwerks Warehouse Execution Software can help take your

distribution facility to the next level.!

WES

Page 59: Operational Agility for your Distribution Center

To view more resources about Warehouse Execution Software, Operation Agility and Dematic Reddwerks, please visit our learning center www.dematicreddwerks.com

Thank youWES

WCS

WMSCost Per Unit